Customer support jobs

HCCN supports adults across Huntingdonshire to live well with cancer, helping people regain independence, confidence and connection. We’re a small, warm and community‑rooted charity, and we’re looking for a relationship‑driven, proactive Fundraising Manager to help us grow our impact. If you love building relationships, enjoy variety, and want your work to make a visible difference every day, this could be the perfect role for you.

About the role

As our Fundraising Manager, you’ll be the charity’s dedicated income lead. You’ll develop and deliver a sustainable fundraising programme that reflects the compassion and community spirit at the heart of HCCN.

You’ll work closely with our Operations Manager, trustees, volunteers, employees, supporters and partners to:

·Grow income across community fundraising, events, corporate partnerships, individual giving and legacy giving

·Build strong relationships across the local community

·Represent HCCN warmly and professionally at events and activities

This is a hands‑on, varied and rewarding role where you’ll see the impact of your work every single day.

Key responsibilities 

·Develop and deliver an annual fundraising plan and budget

·Identify new opportunities with individuals, businesses, community groups and trusts

·Create engaging campaigns, appeals and supporter journeys

·Grow and steward a strong donor and partner pipeline

·Lead a sensitive, low‑pressure legacy giving presence

·Support volunteers and community fundraisers

·Plan and deliver safe, cost‑effective fundraising events

·Build mutually beneficial corporate partnerships

·Support a trustee, researching and writing high‑quality grant applications

·Maintain accurate data, reporting and GDPR compliance

About you 

We’re looking for someone who is:

·A natural relationship‑builder who loves connecting with people

·Warm, empathetic and aligned with HCCN’s values

·Creative, proactive and full of ideas

·Highly organised with strong attention to detail

·Confident representing our charity publicly

·Comfortable working independently and as part of a small team

·Passionate about improving the lives of adults living with cancer

You’ll bring:

·Fundraising experience (community, events, individual giving or corporates)

·Experience managing events end‑to‑end

·A track record of meeting or exceeding targets

·Experience working with volunteers

·Strong written and verbal communication skills

·Confident use of Microsoft Office, Google Apps and databases

·A full UK driving licence and willingness to travel across Huntingdonshire

Desirable experience includes: grant writing, legacy fundraising, digital fundraising, marketing/comms and working in a health or community‑based charity.

Why join HCCN?

 ·A small, friendly and supportive team

·A role where relationships truly matter

·Visible, meaningful impact on local people’s lives

·The chance to shape the future of a growing charity

This role is hybrid. The successful applicant will be home based with local travel as required to support fundraising activity, with occasional evening and weekend working in the Huntingdon area. 

The time commitment is 40 hours per week. We offer pension benefits and paid holidays.

You must live within easy reach of Huntingdon and be able to drive with your own vehicle. 

The ideal person will be friendly, proactive, enthusiastic, and have great attention to detail. With opportunities for professional development and a supportive and friendly team environment, this position offers a chance to make a real difference. 

To find out more about the role and how to apply please read our job description.

Our values, at HCCN:

• We are committed to evidence‑based practice
• We value compassion, dignity and respect
• We use our resources responsibly to benefit people affected by cancer
• We listen to understand the needs of the people we support
• We work in partnership with healthcare professionals

Role Overview:
The Talent Set is delighted to partner with a well-established health charity on an exciting Senior Legacy Marketing Manager role. This position offers the opportunity to lead impactful legacy and in-memory marketing strategies that drive long-term income and supporter engagement.

Key Responsibilities:

• Develop and deliver strategic plans for gifts in Wills and in-memory fundraising, aligning with organisational income targets.
• Lead and motivate a diverse team including two direct line reports, fostering a high-performance and collaborative environment.
• Oversee multichannel campaigns, including innovative initiatives like a new TV campaign, ensuring timely delivery within budget and brand guidelines.
• Manage relationships with external agencies and internal stakeholders to optimise campaign success and supporter experience.
• Drive stewardship initiatives to strengthen supporter relationships and maximise long-term value.
• Lead budget planning, forecasting, and resource allocation, enhancing team capabilities in financial management.
• Contribute to operational planning and implement the organisation’s new in-memory strategy, ensuring cross-team alignment.

Person Specification:

• Proven experience managing gifts in Wills or in-memory fundraising teams within a charity or similar environment.
• Strong knowledge of the fundraising landscape, with the ability to develop innovative and effective marketing strategies.
• Excellent communication, organisation, and stakeholder management skills.
• Skilled in project and budget management, with a track record of achieving financial targets.
• Experienced in CRM systems, preferably Salesforce, for supporter segmentation and data analysis.
• Effective people manager who motivates teams and develops talent.
• Ability to manage multiple priorities with attention to detail and tactful diplomacy.

What’s on Offer:

• Salary: £48,000 to £53,000
• Location: Hybrid – Cambridge
• Contract: Initial 9 months

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Prospectus is delighted to be supporting our client with the recruitment of a Grant Programmes Manager.

The organisation is a charitable foundation that brings together local donors with voluntary and community organisations to enable positive, sustainable change across Surrey. Through strategic grant-making, research, and long-term partnerships, the organisation supports initiatives that address local needs and help communities to thrive.

This role is available on a permanent basis and can be either full-time or part-time. The salary range is £29,000–£40,000 FTE, depending on experience. This is a role with flexible working arrangements, all staff attend the Woking office on Mondays and with the option to work remotely on other days.

As the Grant Programmes Manager, you will report to the Deputy Director of Grants & Programmes and play a key role in designing, delivering, and evaluating targeted funding programmes such as our Heritage for All, Clearer Care and Mental Health scale Up Fund Programmes. You will work closely with colleagues across Grants, Programmes, Development, and Communications teams to steward donor relationships and ensure that their funding reaches the communities where it will have the greatest impact.

You will manage the end‑to‑end delivery of funding programmes. You will engage with voluntary and community organisations, public sector partners, and donors to shape programme design and share learning. You may also be required to line manage a Grants Officer or Administrator providing support on programme delivery.

To be successful in this role, you will be a proactive and highly organised individual with experience managing the full lifecycle of grant or funding programmes. You will have strong project management skills, excellent attention to detail, confidence interpreting complex information and communicating this to a range of audiences.

You will bring a friendly, professional approach and the ability to build rapport with a wide range of stakeholders, from grassroots community groups to donors and trustees. You will be comfortable managing competing priorities and working both independently and as part of a small, collaborative team. You will have strong digital skills and experience using Microsoft Office.

Experience working in the charity or voluntary sector is desirable. Additional desirable experience includes, familiarity with CRM systems, experience working with communities within Surrey, and an interest in supportive grant‑making practices such as IVAR principles of open and transparent grant-making.

How To Apply
To apply, please submit your CV in Word format in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.
 

Brunswick Organic Nursery is a registered charity based in Bishopthorpe, York, which provides a productive and rewarding workplace environment for people with learning disabilities (‘workers’) to grow and thrive in. We build skills and confidence, support wellbeing and develop independence through offering opportunities in different work areas. These include horticulture (growing organic fruit and vegetables, growing plants at the garden nursery, and a contract gardening service for the local community), crafts, woodwork, cooking, and office administration.

About the role

Are you passionate about organic vegetable growing?

Do you enjoy enabling and supporting others to learn and develop? 

Can you build genuine connections with the people you work alongside?

Are you organised and able to plan ahead and keep records up to date?

Are you a thoughtful and supportive team manager? 

Our Land Crops teams work across two sites: our main site and a listed walled garden, and grow a wide range of organic vegetable and fruit crops. We sell these in our shop and also to local businesses. In this role, you will lead small teams of people with learning disabilities, who have a range of skills and abilities, to grow organic vegetables and fruit. You have responsibility for leading the work area of Land Crops including all the planning for crop rotations, growing and care of the land and soil.  

Who are we looking for?

This role is about both growing and people. Growing-wise, you will be enthusiastic and knowledgeable about growing a range of vegetable and fruit crops on at least a smallholding scale. Our ideal candidate will have a good knowledge of organic growing and/or some experience of it. In addition to good knowledge and experience of growing, we’re looking for someone who thrives on enabling and supporting others with a range of skills and abilities to learn and develop. You must be able to build genuine connections with the people you work alongside, be able to think holistically about people and take responsibility for the team’s welfare whilst at work. Finally, the responsibilities of this role need you to have excellent organisation skills, an understanding of, and ability to ensure, that documents and records are completed using our IT system, and supportive people management skills.

Skills and experience required:

· Experience of growing a wide range of vegetable and fruit crops, preferably with experience of organic growing.

· Experience of maintaining growing records.

· Experience of working with and supplying customers.

· Knowledge and ideally experience of working inclusively with others.

· Experience of supporting people with a range of skills and abilities.

· Ability to motivate others and create a positive and rewarding work environment.

· Good IT skills using Word, Outlook and Office 365.

 Job Title: Production Assistant

 Salary: 25, 245 per annum (Band B, Level 3, Inclusive of Market Supplement)

 Location:  Littlehampton, West Sussex BN17 7AU 

 Contract Type: Permanent 

 Working Hours: 35

About The Role:

We're looking for a Production Assistant to join our busy production team and help create high-quality printed and embroidered garments and accessories.

If you're organised, hands-on, and enjoy working as part of a team, we'd love to hear from you.

As the Production Assistant, you will Key Responsibilities:

• Producing printed and embroidered garments and accessories
• Operating embroidery machines, printing presses and DTF printers
• Checking products to ensure they meet quality standards
• Supporting artwork preparation, stock control and equipment upkeep
• Keeping the workspace clean, safe and organised while helping the team meet targets

What we are looking for in our  Production Assistan:

• Experience in production, print, embroidery or garment decoration
• Knowledge of printing and embroidery processes
• Confidence using production equipment and computers
• Strong attention to detail and commitment to quality
• A reliable, positive team player with good communication skills

Why Join Scout Store?

Join a friendly team, develop your skills in print and embroidery production, and play a key role in creating products our customers are proud to wear.

What we offer as our Production Assistant :

• A supportive, inclusive, and collaborative team environment
• Ongoing learning and professional development opportunities
• 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas
• Flexible working options to suit you, your role, and your team
• A double-matched pension scheme, up to 10% employer contribution
• A family-friendly approach, with generous family leave policies

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Thursday 2nd July 2026

Interviews will be held in person on Tuesday 14th July  2026.

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Regional Manager

• Hours: 37.5 hours per week 
• Location: Hybrid with regular travel across our shop network 
• Salary: £40,000 per annum + company car
• Closing date: 8th July 2026 at 12 noon 

We are seeking an experienced and motivated Regional Manager to lead and support a portfolio of retail locations. This is a dynamic, field-based role requiring strong leadership, commercial focus, and the ability to drive performance across multiple sites.

As Regional Manager, you will play a key role in ensuring operational excellence, developing high-performing teams, and delivering sustainable growth within your region.

Key Responsibilities:

• Lead, manage and support multiple retail sites to achieve sales and performance targets
• Develop and inspire store teams, creating a positive and high-performing culture
• Ensure consistently high standards of visual merchandising, compliance and operational delivery
• Monitor performance, identify opportunities for improvement, and implement effective action plans
• Build strong working relationships across teams and stakeholders
• Provide hands-on support where required, adapting to the needs of each location

About You:

• Proven experience in a multi-site retail or operational management role
• Strong leadership skills with the ability to motivate and develop teams
• Commercially aware, with a track record of delivering results
• Highly organised and able to manage competing priorities effectively
• Comfortable working in a fast-paced, changing environment
• Full UK driving licence required

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Introduction to the role

As an Associate Product Manager at Full Fact, you will be part of a team that helps tackle the spread of misleading, dangerous claims and hold those responsible to account.

You will be responsible for engaging and growing Full Fact’s audiences through website and email channels. Working collaboratively with colleagues across different teams, the successful candidate will be a self-starter, taking a data-driven approach to develop creative strategies to improve acquisition, retention, and user journeys.

If you are passionate about using technology to build a better information environment, and thrive in a collaborative, mission-driven environment, we'd love to hear from you.

If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant.

Job Definition

Website

• Assist with the delivery of Full Fact’s website product roadmap in. Tasks include: frontend redesign and functionality, CMS development.

• Contribute to prioritisation of backlog based on user needs and analytics.

• Manage and optimise engagement tools such as popups and email sign up journeys.

Email

• Manage the MailChimp platform.

• Provide technical support for team members in building Full Fact’s weekly email newsletter.

• Develop and optimise automated email journeys when required.

Analytics

• Monitor and develop KPIs across email and website.

• Run A/B tests to improve conversion and engagement when relevant.

• Produce insights to inform product decisions.

• Work with analytics tools (mostly Google suite) to improve tracking and reporting

Search Engine Marketing

• Maintain and optimise the Google Ads Grants programme when capacity allows.

• Support content teams to optimise SEM strategies including exploring GEO strategies where relevant.

What we are looking for from you

Political impartiality and sensitivity:

You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).

Understanding of public debate in the UK and sensitivity to the political context we work in.

Essential skills & experience

• Have excellent communication skills, both verbal and written

• Be highly organised with the ability to manage own workload

• Able to work collaboratively with technical and content teams

• Understanding information environment in which Full Fact operates

• Sensitivity to the need for political impartiality in relation to Full Fact's work

• Experience of delivering website improvements to enhance user experience

• Experience managing CMS platforms 

• Experience managing email communication platforms (e.g. MailChimp)

• Experience of utilising website analytics to inform website development

• Proficient in Excel, data analysis and reporting

• Understanding of SEM strategies and best practice

Desirable experience

• Experience of working in the media and journalism landscape

• Experience of Agile working

• Experience with Google Analytics, Tag Manager, or related tools

• Experience conducting A/B or multivariate testing

What we offer

Starting salary of £32,000 - £40,000 per annum depending on experience.

• Workplace Pension

• Generous holidays

• 25 days holiday plus bank holidays

• In addition, we close the office for a period between Christmas and New Year 

• Day off for moving home

• Comfortable, centrally located London office with good transport links

• Employee Assistance Programme

How to apply

Upload your CV and cover letter using the link below by 10am on Monday 29 June 2026

Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously

Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship on our website. 

How the application process will work

We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best. 

The interview panel will include Jon Chittenden, Mark Frankel and a member of our technical team.

The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.

The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.

The second interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance.

· Six month fixed term contract

· Full-time, 34 hours per week

· £32,000 - £35,000 per annum (dependent upon experience) + pension

· 25 days holiday (plus 3 additional days to be taken between Christmas and New Year)

· Covent Garden location with 4.00pm finish on Fridays

· Hybrid working

REPORTS TO

Financial Accountant

OVERVIEW

As Finance Officer, you will support the Financial Accountant in effectively managing the Purchase Ledger and providing a high-quality financial support service to the RMBI Care Company Home Management Teams. This includes overseeing the financial aspects of purchases and supplier management.

Key responsibilities include administering the invoice capture system for supplier invoices, processing staff expenses and corporate credit card transactions via the expense management system, and assisting Homes in the effective operation of Imprest, Residents' Fund, and Amenity Fund accounts within the Resident Information System. You will support the Homes admin team to ensure timely and accurate recording of bank transactions and reconciliation of fund accounts. Additionally, you will provide cover and assistance to the Accounts Receivable team as required.

The ideal candidate will have substantial experience in both Accounts Payable and Accounts Receivable, preferably within a care home or similar environment. Strong communication and interpersonal skills, a proactive approach, and a keen eye for detail are essential for success in this role.

RMBI Care Company is a top 20 Care Home group, 95% of our services are either rated Outstanding or Good by our external regulators. We are a registered charity and caring has been our way of life since 1842. At RMBI Care Co. we aim to deliver professional and individual care services, which make a real difference to everyday lives.

PERSON SPECIFICATION

Essential experience, knowledge and skills

· AAT qualified (or equivalent) or qualified by experience in a similar role

· Experience of Accounts Payable and Accounts Receivable

· Experience in processing large volume of purchase and Sales invoices.

· Excellent written and oral communication skills

· Intermediate Excel skills

· Organised and able to meet tight deadlines

· Team player

Desired

· Experienced in Care Home or similar sector

· Experience of using SUN system, CRM system, Purchase order system, Expense Management System, and Invoice capture system.

· Experience of supporting either remote or branch-based staff

HOW TO APPLY

Please send a CV and covering letter explaining how you meet the person specification.

Deadline for applications: 29 June 2026

Contract
Full-time, permanent
(We welcome proposals for flexible working arrangements)

Salary
£55k per annum

This is a newly created role. with responsibility for financial management owned previously by the Executive Director, supported by the Head of Finance & Operations. In the refreshed structure operational and finance functions are separated.

The purpose of this role is to ensure the organisation is financially sustainable, well governed, and able to deliver its mission effectively. You will lead the financial management of the organisation, ensuring robust financial control, high-quality reporting, and effective financial planning to support strategic decision-making and long-term sustainability. This is a hands-on, collaborative role in a busy team, spanning both strategic and operational finance.

Being a success in this role will essentially balance three things at the same time:
1. Financial stability, control and risk management
2. Artistic and charitable ambition
3. Long-term organisational resilience and sustainable growth

Over the last two years the Festival has refreshed a number of our platforms and ways of working, including updating our CRM, ticketing and finance systems (Xero). We have worked with an external consultancy firm who have reviewed our systems and processes in finance and recommended new approaches; we are seeking a financial leader who can continue to progress this transformation, embedding new systems and ways of working across the team, while managing the busy annual BAU finance operations. We are in year two of a refreshed Strategic Plan, with a focus on building organisational resilience, maximising income and building new revenue streams; our new Finance Director will play a key role in realising these ambitions.

The role will be the key liaison with the Audit & Risk Committee of the Board of Trustees.

Key Responsibilities:

• Financial leadership
• Financial reporting and insight
• Festival and programme support
• Sustainability and development support
• Systems and data
• Compliance, governance and risk management
• Leadership and team management

Essential Knowledge, skills and experience

• Qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent experience)
• Significant senior financial management experience including Xero accounting system
• Experience of budgeting, forecasting, and financial planning
• Experience preparing statutory accounts and managing audits 
• Strong understanding of financial controls and governance
• Experience presenting financial information to boards or trustees
• Excellent communication and stakeholder management skills
• Ability to work strategically and operationally in a fast-paced environment

For full information on key responsibilities and person specifications please see full Job Description on Edinburgh International Book Festival Website.

Key Dates:

Closing date for applications: Monday 29th June 2026. Please complete the online application using the links on our website. 

Interviews will be held in central Edinburgh during the week of 6th July. Remote interview requests will be considered but in person is preferred.

Job Title: Communications & Engagement Officer  

Reports to: Senior Communications Manager

Location:Contracted to Breaking Barriers’ office in London, with some expectation of travel 

Terms:22.5 hours per week over 3 or 4 days – open to flexible working arrangements

Contract:Permanent

Salary:£30,500 - £33,500 (inclusive of London weighting), pro-rata

Purpose of the Role

The Communications & Engagement Officer is a key role within Breaking Barriers’ Income and Engagement Directorate. It helps refugees find meaningful employment through communications and fundraising activities that maintain and grow relationships with partners, funders, supporters and relevant influential organisations and individuals.

The post holder reports to the Senior Communications Manager, and works closely with the Head of Public Engagement, Senior Digital Marketing Manager and Fundraising & Partnerships Officer. They also lead or participate in activities involving colleagues across Breaking Barriers’ teams and our refugee clients.

This role contributes to the implementation of our communications, engagement and fundraising strategies, and is closely involved in team planning – including input into operational plans and communications campaigns to steward and inspire key audiences.

The Communications & Engagement Officer is responsible for the planning and creation of day-to-day communications across our owned channels, with a particular focus on social media. They are also responsible for managing social media interactions and outreach, and for creating selected content for Breaking Barriers’ website.

The post holder helps the Senior Communications Manager to ensure that organisational content complies with brand guidelines. And they play a key role in data management – maintaining our multi-media asset bank and the storytelling data within our Salesforce CRM.

This role will suit a team player who is able to build strong relationships across Breaking Barriers to support content creation, ethical storytelling and impact. The post-holder should be comfortable in a fast-paced environment, solution-focused and creative, whilst having a good eye for detail. And, of course, they should have a passion for stewarding, inspiring and mobilising audiences through high-quality, engaging communications.

Key Responsibilities

1. Communications planning and delivery (60%)

· Work with the Senior Communications Manager to manage the communications calendar.

· Collaborate with colleagues across Breaking Barriers, especially the Income & Engagement and Services teams, to source content that reaches, engages, stewards our key audiences – including partners, funders and individual supporters.

· Plan, create and schedule written and multi-media (graphics, videos, photos) content on social media platforms.

· Plan and create or coordinate longer-form content, including case studies, articles and blogs.

· Contribute to the delivery of integrated communications campaigns that support income generation, brand awareness and positioning amongst key audiences.

· Support the continual improvement of our communications by monitoring and evaluating their own work and implementing recommendations.

· Support the development of communications, engagement and fundraising strategies and input into team planning.

2. Community and supporter engagement (30%)

· Manage and engage with our organic social media communities.

· Pro-actively engage with relevant organisations and individuals via social media, in line with agreed strategies.

· Help develop and manage our growing community of storytellers with lived experience of life as a refugee.

3. Other responsibilities (10%)

· Update storytelling data in the Salesforce CRM, and undertake other administrative tasks.

· Take responsibility for maintaining Breaking Barriers’ asset bank of photographs, videos and graphics.

· Advise and support colleagues on compliance with brand guidelines, and create brand resources.

· Represent the Public Engagement team at selected events, including photographing or filming key moments and activities.

· Support other teams with ad-hoc requests for communications support.

· Take a proactive approach to professional development.

· Take on other marketing and communications tasks as required.

Person Specification
Essential

· Demonstrable knowledge of and/or interest in refugee, employment or migration sectors

· Experience in a communications or fundraising role (this doesn't have to be in the UK)

· A demonstrable understanding of key communications and fundraising principles, whether through direct experience or study, and including:

o Understanding audiences

o User journeys

o Developing key messaging

o Audience stewardship

o Working with brand guidelines

· Experience of creating high quality campaigns or content to inspire or drive action

· Experience creating written and multi-media (photography/graphics/video) content for social media, websites and/or emails

· Strong copywriting, editing and proofing skills, and the ability to tailor content for different audiences and channels

· Excellent relationship-building skills, and confidence working with colleagues at all levels of seniority

· Ability to work on own initiative, take responsibility for work, and learn from challenges and successes

· A proactive and creative approach to problem solving and idea generation

· Comfortable within a fast-paced team and able to prioritise multiple projects

· Ability to pay close attention to detail, to maintain communications quality and accuracy

· Experience with administrative, team communication and workload management applications, preferably including the Microsoft Office 365 suite.

· Experience with one or more of the following:

o Design tools such as Canva

o Photography and film editing

o Website CMS software

o Email broadcast platforms

o Social media scheduling platforms

Desirable

· Lived Experience of Breaking Barriers’ cause

· Experience using Salesforce, or another CRM system

· Knowledge of GDPR and data protection principles as they apply to communications and fundraising

· Experience of monitoring and evaluating communications or fundraising activities

Other considerations:

· Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action. 

· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 

· Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background. 

As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all applicants with a disability who meet the minimum criteria for the role.  

Title: Senior Corporate Fundraising Officer 

Reporting To: Senior Corporate Partnership Manager

Location: Hybrid working, with a mix of home and minimum 1 day per week in West London office

Salary: £31,500 per annum
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.

Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card.

Closing Date: 26th June 2026 at 5pm. We reserve the right to close the job advert early if we receive a high number of applicants.

Click Here for the full Candidate Pack for this role.

Job Summary
Working closely with the Senior Corporate Partnership Manager, this role will support the delivery of high value corporate partnerships, including stewardship and engagement activities, as well as business development, identifying opportunities with aligned brands and up-coming charity of the year applications, to develop new corporate partnerships. The role is offered on a hybrid basis, with one day a week in the office in West London, and expectation to attend partner events where required. 

You will be a creative, organised and reliable individual, ideally with experience in a fundraising team, supporting corporate partnerships or community fundraising. An excellent communicator, able to manage your time effectively and build good working relationships, you will support the Income team to deliver and secure corporate partnerships, working with colleagues across the charity to identify opportunities for engagement.

Key Responsibilities

• Support with high value corporate partnerships, including the delivery of employee engagement activities and communications, fundraising events and challenges
• Manage a portfolio of corporate partnerships, delivering first class stewardship and identifying and maximising opportunities for wider engagement
• Support the Senior Corporate Partnerships Manager to steward and engage partners and prospects, including thought leadership, communications, events, volunteering and fundraising activities
• Support with business development, utilising Salesforce, Pearlfinders and LinkedIn to identify and track opportunities
• Support the Senior Corporate Partnership Manager to create proposals, offers and presentations for new and existing partners
• Support with challenge events, including fostering corporate participant journeys, organising cheer points, being familiar with various fundraising platforms, coordinating event logistics, resources, and post-event wrap-up reports 
• Support with stewardship of a select few high-value donors and ambassadors throughout their fundraising challenges, helping to deliver an engaging, bespoke and positive supporter experience 
• Manage team administration, including merchandise orders
• Build excellent stakeholder relationships, keeping key contacts updated and ensuring partnership renewals
• Work with Commissioned Partnerships and Trust and Foundations colleagues to identify cross and upsell opportunities 
• Work with the  Marketing & Communications team to promote challenge events, secure spaces and identify opportunities for our corporate partners to get involved

Person Specification

Essential Criteria

• Minimum of 2 years’ experience developing and managing corporate partnership relationships.
• Proven ability to write compelling, creative, and tailored partnership proposals.
• Strong presentation and communication skills, including delivering pitches to external stakeholders.
• Demonstrable experience identifying, developing, and securing new business opportunities.
• Flexibility to support at challenge events, office fundraisers and awareness campaign activities.
• Ability to contribute and help develop creative ideas for challenge events and awareness activities.
• Ability to work proactively and manage multiple partnership opportunities simultaneously.
• Strong organisational skills with attention to detail and ability to meet deadlines.

Desirable Criteria

• Experience using CRM or database systems to manage partnerships and supporter information.
• Experience supporting or managing challenge event participant journeys
• Experience reporting on partnership performance and impact.
• Ability to analyse partnership trends and identify growth opportunities.
• Experience working within the charity or not-for-profit sector.

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. 

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally. 

About the role

The Trusts & Statutory Fundraising Manager will play a key role in delivering Sands’ ambitious income growth plans and strengthening long-term philanthropic partnerships that support Sands’ work to save babies’ lives and support bereaved families. 

Reporting to the Senior Philanthropy Manager and sitting within the Partnerships & Philanthropy Team, the role will lead the development and growth of a strategic portfolio of trusts, foundations and statutory funders, securing significant multi-year income and building long-term relationships with supporters and partners. 

This is an exciting opportunity for an experienced and relationship-driven fundraiser to help shape and grow a high-potential area of fundraising at Sands. The postholder will work closely with senior colleagues across research, training, bereavement support and engagement teams to develop compelling funding propositions aligned to Sands’ strategic priorities. 

The role combines strategic planning, relationship management and high-quality bid writing, alongside leadership of the trusts pipeline, stewardship activity, cross-team collaboration and line management of a Trusts Fundraiser. 

The successful candidate will be a strong communicator and strategic thinker with experience securing five and six-figure grants, developing funder relationships and translating complex programmes into compelling, impact-led cases for support. 

Includes line management of one Trusts Fundraiser. 

Main Responsibilities

The overall aims of this role are to: 

• lead and grow Sands’ trusts, foundations and statutory fundraising programme, securing significant multi-year income in support of Sands’ strategic priorities

• build and manage a sustainable pipeline of trust, foundation and statutory prospects, developing long-term relationships and identifying opportunities for growth

• lead the development of Sands' corporate grant and corporate foundation fundraising programme, bringing experience of securing corporate grant funding to establish an expanded area of income growth

• develop compelling, evidence-led funding propositions that translate Sands’ work into clear, engaging and donor-focused cases for support

• collaborate closely with colleagues across Research, Bereavement Support, Training, Communications and Engagement teams to shape strategic funding opportunities

• strengthen organisational understanding of trusts and statutory fundraising, bringing insight, innovation and strategic thinking to funding approaches

• provide supportive line management and development to the Trusts Fundraiser, fostering strong performance and collaboration

• ensure excellent stewardship, compliance, reporting and grant management across all trusts and statutory activity

• contribute to a culture of ambitious, relationship-led and insight-driven fundraising across Partnerships & Philanthropy

Key Responsibilities 

Strategic Management & Income Growth 

• Develop and deliver Sands’ trusts and statutory fundraising strategy, aligned to organisational priorities and long-term income growth ambitions.

• Manage and grow a strategic portfolio of charitable trusts, foundations, lottery and statutory funders, securing five- and six-figure grants and multi-year partnerships.

• Lead trust-funded matched giving appeals (including Big Give), coordinating cross-organisational campaign activity across Philanthropy & Partnerships and Individual Giving teams, while collaborating with Engagement & Communications to develop compelling campaign assets and drive income growth. 

• Lead pipeline development and prospecting activity, identifying new funding opportunities and prioritising prospects with the highest strategic potential.

• Work collaboratively across the organisation to shape compelling propositions and articulate clear, evidence-led cases for support.

• Develop thematic and strategic funding propositions aligned to Sands’ work across research, training, bereavement support, inequalities and systems-change activity.

• Contribute insight and sector knowledge to strengthen organisational understanding of trusts and statutory fundraising opportunities and trends.

• Support the diversification of income through innovative approaches to partnership development, restricted and unrestricted funding, and strategic engagement opportunities.

Trusts, Foundations & Statutory Fundraising 

• Lead the development of high-quality funding applications, proposals, bids and reports for charitable trusts, foundations and statutory bodies.

• Build and maintain strong relationships with existing and prospective funders, ensuring excellent stewardship and long-term engagement.

• Develop tailored cultivation and stewardship plans that strengthen funder relationships and maximise opportunities for renewal and multi-year support, including leading and contributing to cross-charity stewardship initiatives and engagement campaigns involving trust funders, such as donor thankathons, impact events and bespoke recognition activities. 

• Work with internal stakeholders to identify fundable projects and package work into compelling donor-focused narratives and propositions 

• Manage the trusts and statutory funding pipeline, ensuring accurate forecasting, reporting and tracking of opportunities and deadlines.

• Maintain oversight of trust or statutory restricted funding, ensuring compliance with grant conditions and timely reporting on impact and outcomes.

• Represent Sands confidently in meetings, presentations and funder discussions, acting as an ambassador for the organisation and its work. 

Team Management 

• Line manage the Trusts Fundraiser, providing coaching, support, professional development and clear strategic direction.

• Foster a collaborative, supportive and high-performing team culture.

• Conduct regular line management responsibilities including 121s, supervision and performance check-ins, and contribute to annual appraisal and development processes.

• Support knowledge sharing and continuous improvement across the Partnerships & Philanthropy team.

Governance, Insight & Performance 

• Lead forecasting, budgeting and KPI management for trusts and statutory income streams.

• Use CRM systems, fundraising data and prospect research to support strategic decision-making, pipeline management and stewardship planning.

• Ensure compliance with fundraising regulation, GDPR, grant conditions and ethical fundraising standards.

• Develop and maintain robust systems and processes to support efficient grant management, reporting and donor stewardship.

• Monitor sector trends, funding opportunities and emerging areas of interest relevant to Sands’ strategic priorities.

General 

• To undertake other duties as required by the Senior Philanthropy Manager and Head of Partnerships & Philanthropy

• To work flexibly and proactively with other members of the team.

• To maintain confidentiality over personal information relating to staff.

• Abide by all Sands Policies and Procedures.

• Undertake all mandatory training as required.

• Participate in annual appraisal and personal development review.

• The post holder must familiarise themselves with matters relating to Health & Safety Management, as affecting themselves, their department and the organisation as a whole.

• Promote the Sands vision and values at all times. 

Personal Specification: Skills & Experience

Fundraising Expertise 

• Proven track record of securing five- and six-figure grants from charitable trusts, foundations and statutory funders.

• Strong experience developing and managing sustainable fundraising pipelines and securing multi-year funding partnerships.

• Experience identifying corporate foundation prospects and securing funding from corporate foundations. 

• Experience developing compelling, evidence-led and donor-focused cases for support.

• Experience of developing funding applications involving multiple stakeholders and complex programme areas.

• Strong understanding of trusts and statutory fundraising landscapes, trends and opportunities.

Strategic & Relationship Skills 

• Excellent relationship-builder, confident engaging with funders, senior stakeholders, clinicians, researchers and external partners.

• Strong written and verbal communication skills, with the ability to translate complex information into compelling and accessible narratives.

• Strategic thinker with strong judgement, able to identify opportunities and balance long-term relationship building with day-to-day delivery.

• Ability to work collaboratively across teams and influence stakeholders to support fundraising priorities and opportunities.

Management & Operational Capability 

• Experience managing, mentoring or supporting colleagues to achieve strong performance and professional development.

• Strong planning, forecasting, organisational and project management skills.

• Experience using CRM systems and fundraising data to support pipeline management and decision-making.

• Ability to work independently, manage competing priorities and perform effectively within a fast-paced environment.

Personal Specification: Core Competencies 

• Builds collaborative and credible relationships internally and externally, acting with professionalism and integrity.

• Communicates clearly and persuasively, adapting style for different audiences and translating complex information into compelling narratives.

• Demonstrates strategic thinking and sound judgement, balancing ambition with practicality and delivery.

• Uses insight, evidence and data to inform planning, prioritisation and fundraising approaches.

• Demonstrates resilience, adaptability and a solutions-focused mindset when managing competing priorities or challenges.

• Works collaboratively across teams to strengthen organisational impact and supporter experience.

• Demonstrates a commitment to inclusive and equitable fundraising practices aligned to Sands’ values and strategic priorities. 

Are you passionate about supporting young people and making a real difference to young carers?

We are looking for a motivated individual to lead our Young Carers service at an exciting stage of development.

This is a unique opportunity to combine hands-on service delivery with the chance to shape and grow the project.

The role would suit someone who is confident working both operationally and strategically who can deliver high-quality support, while helping us build for the future.

Could this be you?

We’re looking for someone who:

• Experience working with children and young people
• Strong understanding of safeguarding and social work practices
• Experience of managing or supporting staff
• Excellent partnership and communication skills
• A proactive and adaptable approach

About the Role

As the Young Carers Project Manager, you will:

• Lead the day-to-day delivery of the Young Carers service
• Manage and support a small team
• Build strong relationships with schools, families and partner organisations
• Ensure high-quality support, safeguarding, and positive outcomes for young carers
• Lead and support the Young Carers Forum to develop and grow the service and to have their voices heard
• Contribute to funding bids and future service development
• Monitor and report on service performance

What else can we tell you?

• You will be joining a team of people with a strong commitment and passion to support carers.
• Salary: £29,688 for a 35 hour per week.
• Location: Trafford
• All staff receive 25 days annual leave plus bank holidays and Christmas Efficiency days.

Permanent, Full Time (35 hours per week)

Agile working arrangements in place

Closing date:6th July 2026

Interview date: Week commencing 27th July 2026

Interview Location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS

Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with.  So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. 

As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.   

This role will help us to do this by managing our organisation’s cash, funding, and investment activities while ensuring accurate financial reporting and compliance.

In this role, you will be responsible for... 

• Complete and accurate processing and recording of treasury transactions in line with the treasury accounting processes and policies
• Cashflow and forecasting to ensure that liquidity ratios are met at all times and sufficient cash is available to meet business requirements
• Preparation of timely financial reporting for Development and Growth
• Develop and maintain strong relationships with relevant colleagues, including the wider Finance Team

We are looking for people who are/have... 

• Experience with treasury management systems
• Strong understanding of accounting principles and financial reporting
• Experience in treasury, cash management, or financial accounting
• Part-qualified or fully qualified (ACA / ACCA / CIMA or equivalent)

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

If you want to be part of our team and help us make a difference, we’d love to hear from you.

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