Data service manager jobs in Barking and dagenham, leicester

About the role:

This is a brilliant opportunity to turn housing options into real, lasting move-on opportunities for people who are ready to take their next step away from homelessness. As PRS Access and Resettlement Officer, you will be out there opening doors: building relationships with landlords and letting agents, identifying suitable private rented sector options, and helping clients move into homes where they can build stability, independence and confidence.

Day to day, you will work closely with Single Homeless Project (SHP) caseworkers and frontline teams to identify clients who are ready to explore PRS move-on, assess affordability and tenancy readiness, support property searches, arrange viewings, liaise with landlords, and help clients navigate the practical steps needed to secure a tenancy. You will provide clear advice around housing options, welfare benefits, tenancy expectations and sustainment, while supporting colleagues to feel confident using PRS pathways as part of their move-on planning.

This is a role with real pace, purpose and impact. You will need to be creative, persistent and confident in your communication, especially when negotiating with landlords, unblocking barriers or advocating for clients who may have been let down by systems before. For the right person, this is a chance to make a tangible difference every day — creating routes into housing, strengthening partnerships and helping people move forward with dignity and hope.

There will be a mixture of working in the community (attending viewings across London), working from office and working from home. 

About you:

• You understand the barriers people can face when moving on from homelessness, and you bring the empathy, persistence and practical problem solving needed to help people overcome them.
• You have experience of housing, resettlement, tenancy sustainment, homelessness support or a similar frontline setting, with the ability to give clear, realistic advice to clients and colleagues.
• You are confident building relationships with landlords, letting agents, local authorities and partner agencies, and know how to turn conversations into opportunities.
• You can balance warmth with honest, practical conversations about affordability, tenancy readiness, rent, benefits, expectations and the responsibilities that come with a new home.
• You are organised, proactive and tenacious, able to manage competing priorities, keep accurate records and keep move-on plans moving even when barriers appear.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Suitable candidates will be invited to interview as applications are received, therefore please submit your application as soon as possible to be considered. We reserve the right to close the advert when a suitable candidate is identified. 

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

About MAP

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.

We are now responding to the largest emergency in our history. Over the last two and a half years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and secure their rights to health and dignity. As part of our commitment to meeting the growing needs of the communities we serve, we’re expanding our team.

About the role

As Senior Supporter Retention Officer (Loyalty and Regular Giving), you will lead the development of supporter-led, multi-channel fundraising campaigns. You’ll design bespoke supporter journeys that build loyalty and develop regular giving campaigns, including upgrade, conversion and reactivation. You’ll play a pivotal role in strengthening relationships with both long-standing and new supporters of MAP, helping to grow sustainable income from existing audiences to fund vital medical aid.

In collaboration with the Supporter Retention Manager, you will help shape the Individual Giving strategy, with a focus on regular giving and loyalty. You’ll also work closely with our Supporter Retention Officers, providing guidance and support while delivering impactful campaigns, supporter journeys and stewardship touchpoints.

This is an important and exciting time to join MAP. As we grow our supporter retention programme, you’ll play a key role in enhancing supporter experience, developing our testing approach, and delivering high-performing campaigns. 
 

About You

Are you an experienced Direct Marketing professional with a passion for insight-led supporter journeys and fundraising appeals? 

We’re looking for a Senior Supporter Retention Officer (Loyalty and Regular Giving) to develop our high-performing retention programme. In this role, you’ll create stand-out supporter experiences and build an audience-led direct marketing programme, with a specific focus on growing supporter loyalty and income from regular giving. If you’re ready for a career defining role where your work can make a real difference to the lives of Palestinians, we’d love to hear from you.

Please see the job description for full details on key responsibilities and who we’re looking for.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams from Wednesday 3rd June – Tuesday 9th June. 

 How to Apply

Please submit your CV and Cover Letter via our career page before the deadline of 11:59pm GMT on Monday 25th May 2026.
Equal opportunities
 

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
 

Background check

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. 
 

About Medical Aid for Palestinians

Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future. 

MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.

This is a high-impact role at the heart of delivering a major domestic and non-household water efficiency programme for Affinity Water.

Affinity Water Account Manager
Operational Area: Water Efficiency Team
Reference: AWAM05
Contract: Fixed Term Contract – 31st March 2027
Hours: Full-time, 37.5 hours per week
Salary: Circa £35,000
Location: Affinity Water Hub (Hatfield 2 days), Groundwork offices in Waterloo or Dartford (1 day), 2 days remote

Role Overview

As Account Manager, you will act as the critical interface between client, operations, and customers – ensuring that delivery is not only compliant, but high-performing, customer-focused, and continuously improving. You will take ownership of performance against contractual KPIs, lead communication and reporting, and drive a culture of quality, accountability, and innovation across the programme.

This is an opportunity to shape how a large-scale environmental service is delivered on the ground – improving water efficiency, enhancing customer experience, and directly contributing to regulatory and environmental outcomes.

This role would suit someone who thrives in a fast-paced, delivery-focused environment and enjoys taking ownership of both performance and relationships. You'll be confident managing senior client relationships while also getting into the detail of delivery, enjoy working with data and using it to drive performance and improvement, be highly organised, proactive, and comfortable managing multiple priorities and take pride in delivering a high-quality customer experience, you’ll have a passion for water saving and be motivated by making a tangible environmental and social impact in this really important area of Groundwork's work.

In return we offer you:

• A competitive salary
• Generous holiday entitlement of 25 days per annum plus public holidays
• Health Cash Plan and 24-hour Healthline
• Employee Assistance Programme - including mental health helpline and face to face counselling.
• Salary sacrifice schemes including cycle to work and pension contributions
• Family friendly policies to support work/life balance with time off in lieu for out of hours activities
• Business travel expenses

We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.

Groundwork South

Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.

We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.

Closing date for applications: 31st May 2026
Interview date: W/C 8th June 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.

Senior Systems Developer

Permanent, Full time, Hybrid Working (minimum of 2 days per week in the office)

Location: This role can be based in any of our UK offices - Cardiff, Edinburgh, London, Warrington

Salary: £45,732 per year for Cardiff, Edinburgh, Warrington. £50,614 per year for London

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. 

About the role

In this role, you’ll be a senior, hands‑on contributor to the design and delivery of solutions, with a particular focus on our Microsoft Dynamics platform, helping ensure it delivers meaningful outcomes across the organisation. You’ll act as a technical authority within the ICT team, owning complex development work, influencing technical direction, and upholding high standards of quality, security, and maintainability.

Working closely with colleagues across ICT and CRM, you'll solve complex technical challenges, champion best practice, and ensure the delivery of high-quality features that align with organisational goals. You'll build strong, open relationships with internal stakeholders and external suppliers, protect the team's focus, and introduce new technologies where they can add long-term value. As a senior practitioner in the Dynamics ecosystem, you'll provide trusted advice on platform capabilities, integration opportunities, and strategic enhancements that help the organisation get the most from its CRM systems.

About you

You’ll bring substantial hands‑on experience designing and delivering solutions using Microsoft Dynamics and the Power Platform, supported by a relevant professional qualification. You have strong expertise in Dynamics customisation and extension, data modelling, integrations and APIs, and SQL Server, alongside solid experience with modern software engineering practices such as source control, automated testing, code review, and CI/CD.

You’re comfortable taking ownership of complex work in resource‑constrained environments, improving quality and reliability, and working directly with users to translate real needs into effective solutions. You understand the long‑term impact of technical decisions and are able to balance pragmatism with sound design.

Ideally, you’ll also bring Microsoft certifications, experience working in a not‑for‑profit or mission‑driven context, and familiarity with Azure or similar cloud platforms.

Above all, you’re a collaborative and credible senior developer who communicates clearly, works effectively with suppliers and non‑technical colleagues, and influences technical decisions through expertise and judgment. You value learning and contribute positively to a culture of continuous improvement.

Please see the role profile for a detailed breakdown of the skills, knowledge and experience required for this role.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Castlehaven Community Association is looking for an organised and proactive Project Coordinator to support the delivery of our popular Ageactivity 60+ programme [AA60+] for older people over the age of 60.

The role will focus on promoting the physical & mental wellbeing & challenge loneliness & isolation in older adults in the local Community. Supporting the Project Manager with service delivery, adminstrative record keeping, volunteeer management, feedback and evaulations and ensuring the smooth running of the AA60+ Project.

The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period. 

• Contract: Fixed 12-14-month contract depending on availability for start date – Full time 35 hours per week 

• Salary: £60,000 per annum 

• Location: London Victoria/ Hybrid 

• Some evening and weekend work may be required, which can be claimed as TOIL 

• Reporting to the CEO 

• Line Management of 3x staff

About the Charity 

A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story. 

The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone. 

We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive. 

About the role: 

As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same. 

You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly. 

This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind. 

Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same. 

You're well-suited to the interim context. You’re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with. 

Benefits: 

• Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office)   

• Option for 2 Me days   

• 25 days annual leave entitlement

• Option to swap bank holidays for other religious holidays  

• Team Socials  

• Birthdays off  

• Working in a value led organisation, where we see and share the impact we have on children every day 

Responsibilities 

Strategy & Leadership 

• Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity’s mission. 

• Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability. 

• Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals. 

• Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity’s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities. 

• Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation. 

• Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders. 

Governance & Operations:

• Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals. 

• Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development.

• Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures 

• Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident. 

• Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO 

• Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance. 

• Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year). 

• Act as the key contact with the landlord and the charity’s IT contractors, as and when required 

Income Generation, Partnerships and Communication:

• Oversee the coordination and delivery of key fundraising activities, supporting the organisation’s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead.

• Play a key role in planning and delivering the 10-year anniversary event in May 2027. 

• Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets.

• Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools

• Utilise the organisation’s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report. 

• Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation’s communications strategy to maintain a strong digital and online presence 

Finance & Sustainability 

• Hold accountability for the operational delivery and financial sustainability of the charity. 

• Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight. 

• Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board. 

• Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership. 

• Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures 

Personal Specification 

Strategic Leadership & Drive 

• Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards. 

Organisational governance 

• Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board. 

• Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance. 

• Excellent organisational & project management skills 

Vision, stakeholder engagement and influence 

• Experience cultivating strategic partnerships with schools, funders, and external stakeholders. 

• A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines. 

• Advanced communication skills, someone who can represent the organisation externally with credibility and warmth. 

Change Management & Adaptability 

• Experience in an interim/ short term role 

• Strong people management skills, with a warm and accountable approach to developing and supporting others. 

Desirable:  

• Experience working directly with school and corporate partnerships 

• Experience using Salesforce.  

• Experience working with trustees

How to apply & Dates 

To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages.

The ideal start date is August 2026 

The interview process and dates will be: 

• Rolling initial conversations as and when suitable candidates apply 

• First formal interviews (online) 27th May 

• Final interviews & presentation (in person) 2nd June

Due to the size of the Charity, we are unable to respond to all applications, therefore if you do not hear from us to arrange an interview you have not been successful with your application.  

The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.  

Safeguarding commitment   

The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.   

Equity commitment      

The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.    

 If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.    

 We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.   

You can find out more about our commitment to anti-oppression on our website.  

About the role:

Would you like to use your skills in communications, insight, and storytelling to make a real difference in people’s lives and help shape the future of a leading local advice service?

Citizens Advice Hammersmith & Fulham (CAHF) is a fl agship, award-winning local charity, recognised nationally for its innovative approach and strong performance. We are part of the national Citizens Advice network and deliver a modern, multi-channel service, supporting thousands of people each year through face-to-face, telephone, email, webchat, and digital channels.

We are supported by a dedicated team of staff and over 80 volunteers, and we deliver generalist and specialist advice alongside community-based services across the borough.

We are now seeking a Communication & Impact Manager to play a pivotal strategic role in how we demonstrate, communicate, and strengthen our impact.

This role sits within the Leadership Team and is central to how we prepare for future funding and contract renewal. You will lead how we use data, insight, and lived experience to build a powerful evidence base that shows the value of our work and strengthens our visibility with stakeholders, partners, funders, and commissioners.

You will also lead the development of communications that bring our work to life, translating complex information into compelling stories that infl uence, engage, and inspire action.

What You’ll Be Doing:
● Lead the development of CAHF’s communications, engagement, and impact approach to strengthen visibility, reputation, and infl uence
● Produce high-quality impact reports and insight products that demonstrate organisational value and support funding and contract renewal
● Translate complex data, research, and client experience into clear, compelling narratives for various audiences and communications
● Develop and deliver targeted digital and social media communications to increase engagement and awareness of CAHF’s work, including our More Than Advice model
● Build and maintain strong relationships with stakeholders, partners, funders, and commissioners, positively representing CAHF externally
● Strengthen how client voice and insight shape service development, organisational learning, and external communications
● Support fundraising, supporter engagement, and campaigning activity through impactful, evidence-based storytelling
● Work collaboratively across Advice, Libraries, Community Skills Services, and our wider volunteer network

What we offer:
We value our people and off er a supportive, inclusive, and high-performing environment within an award-winning organisation.
● Generous holiday entitlement starting at 25 days per annum (pro-rata for part-time employees) plus bank holidays, rising to 30 days with long service.
● Paid service closure days between Christmas and New Year.
● Access to our learning platform, Skillbook, for professional development.
● Personal development opportunities through our Network Equity Groups.
● Ongoing performance management and training support.
● 24/7 holistic employee support, including a confi dential and professional counselling service, discounts, and practical information.

Closing Date: 5pm Friday 22nd May 2026
Interview and Test Date: Week commencing 25th May 2026
For full details and the job pack, please visit our website via the apply button.

We reserve the right to close applications early if suitable candidates are found, so we encourage early submission.

The Business Development Team provides a specialist support function to enable the organisation to achieve its growth objectives. We promote the strategic growth of the organisation by supporting the retention of existing work and securing new contracts via competitive tender and business proposals.

This is an exciting opportunity for a Bid Writer with demonstratable writing experience and knowledge to join us and write applications that fully articulate Family Action’s offer.  Experience relevant for your effectiveness in the role might be from various sectors.  If you are passionate about supporting us to submit high-quality tenders and applications, achieving success rates whilst engaging with our services to contribute and evidence the impact of their work for inclusion in submissions then we would like to hear from you.

Learning and Development Manager

Location: Vauxhall

Salary: £35,000 per annum

Vacancy Type: Permanent, Full time

Closing date: 26th May 2025

Are you a passionate Learning & Development professional who knows how to turn strategy into engaging, high-impact learning?

We’re looking for an experienced L&D Manager to join us in Vauxhall, (This is a primarily remote role, with occasional travel required to visit services/sites as needed) working full time, 35 hours per week, leading the delivery of an organisation-wide learning strategy that develops people, builds capability and drives performance.

This is a fantastic opportunity to shape learning across a purpose-led organisation, leading a team of facilitators and working closely with senior leaders, HR and subject matter experts to deliver training that truly makes a difference.

What you’ll be doing:

• Lead the delivery of organisational learning programmes including induction, compliance, leadership, management, EDI and behavioural skills
• Manage and develop a team of L&D Training Facilitators
• Oversee training schedules and rotas to ensure seamless delivery across the business
• Step in to facilitate sessions where required
• Partner with internal teams to translate specialist knowledge into engaging, practical training
• Ensure all learning content is high-quality, inclusive and aligned to business needs
• Own LMS content, reporting, training data and performance metrics
• Support annual and quarterly L&D planning, KPI reporting and continuous improvement
• Oversee apprenticeships, skills mapping and development pathways

What we’re looking for:

• Proven experience in L&D, facilitation and people management
• Strong track record designing and delivering both digital and face-to-face learning
• Ability to analyse training needs and measure learning impact
• Confident communicator who can engage a wide range of audiences
• Strong organisational skills with excellent attention to detail
• Experience using Microsoft Office and LMS platforms
• Experience delivering training linked to therapeutic, recovery-focused or psychosocial practice

Ideally, you’ll also have:

• Experience in the charity, social care, justice or recovery sectors
• Knowledge of apprenticeships or accredited programmes
• CIPD qualification (or equivalent)

Qualifications:

• Level 5 Certificate/Diploma in Learning & Development (or willingness to work towards)

This is more than an L&D role, it’s a chance to influence culture, develop people and help create lasting impact through learning.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Peabody is looking for a dedicated Team Manager to join our Outreach service where you’ll lead and inspire a team providing essential support to some of the most vulnerable people in our communities. If you’re a motivating leader with a strong sense of purpose, this could be the perfect next step in your career.

Your leadership will drive a culture of compassion, consistency and excellence, ensuring your team has everything they need to deliver meaningful, high‑quality support. This is an opportunity to shape a service that transforms lives empowering customers to maintain their tenancies, build independence, and feel connected.

This role is to cover and support the Castle Point, Rochford and Brentwood Outreach team, with base location either in our Pitsea or Colchester office.

About the role

The Outreach service supports individuals with long‑term or complex needs to live safely and independently within the community. As the Outreach Team Manager, you’ll guide the team’s day‑to‑day operations, oversee casework, strengthen partnerships, and champion continuous improvement.You’ll work closely with partner agencies, internal colleagues and community organisations to make sure customers get the right support at the right time.  

This is a meaningful, people‑focused role where you’ll directly shape how support is delivered and see the impact of your work every day.

What you’ll do

• Lead, motivate and support a team of Outreach staff to deliver exceptional, customer‑focused support.
• Oversee high‑quality case management, assessments and risk processes
• Build productive relationships with external agencies and partners to maximise resources and opportunities for customers.
• Ensure smooth service delivery, accurate reporting and effective data management
• Facilitate effective team communications through meetings, feedback, coaching and development.
• Support complex cases and promoting a positive, collaborative team culture
• Drive service improvements and contributing to new policies and processes
• Act as a positive ambassador for Peabody at forums, meetings and events

What you’ll need

• Experience supervising or managing staff, ideally in a support, housing or community‑based setting.
• Strong organisational skills and the ability to prioritise a varied workload.
• Excellent verbal and written communication skills.
• Confident communicating with customers, staff and partner organisations
• Knowledgeable about Outreach work, welfare benefits and issues affecting vulnerable people
• Ability to handle difficult situations and use de‑escalation and risk assessment techniques.
• IT literacy and experience with record‑keeping systems.
• A collaborative, approachable leadership style and a positive, can‑do attitude.
• Passionate about empowering others and delivering excellent service
• A full driving licence with access to your own vehicle is essential. 

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

We believe in creating a workplace where everyone feels supported, included, and empowered.

What we offer:

• 25 days’ annual holiday, plus bank holidays.
• Two additional paid volunteering days each year.
• Flexible benefits scheme, including family-friendly options and access to a discount portal.
• 4 x salary life assurance.
• Up to 10% pension contribution.
• Opportunities for professional development and growth.

Please read before applying:
This role requires an Enhanced DBS check and participation in an on-call rota, which will require occasionally to work unsociable hours to meet the needs of the service.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 19th May 2026 at midnight. Interviews will take place at our Pitsea office no later than 26th May 2026.

Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

Main duties

Special Events: 

• Supporting the co-ordination and delivery of our special events programme. 
• Manage the core elements of special events delivery such as the co-ordination of auction prizes, guest lists, guest requirements, admin and communications.
• Source ‘money can’t buy’ silent auctions items and raffle prizes and act as the main point of contact with the auction company.
• Support with ticket and tables sales for all special events.
• Deliver high quality supporter care and exemplary stewardship to special event guests.
• Work closely with the Marketing and Communications team to produce event materials including event programmes. 
• Ownership of planning and delivery of our Christmas Carol Service with the support of the Head of Supporter Engagement. 
• Support the Philanthropy Officer with the organisation of our annual cultivation event. 
• Support the Head of Supporter Engagement to identify opportunities for income growth from special events with a view to developing a new Special event within the portfolio to attract new supporters/audiences. 
• Support with stewardship and delivery of our signature challenge event.
• Monitor special events within the sector, looking for emerging trends and sharing insights with the wider team.
• Support the Challenge Event Manager as needed 
• Ability to work evenings and provide on-the-day event support.
• Maintain efficient data and administrative processes for special events, including 
• income tracking and guestlist management on the database. 
• Be an ambassador at events, supporting the delivery of The Passage’s vision and ensuring that the charity’s profile and reputation are enhanced. 
• Ensure that appropriate and compliant risk assessment, health and safety procedures, protocols and policies are implemented for all special events.

Budgets and Finance: 

• Support the Head of Supporter Engagement in tracking and recording income and expenditure for events and ensuring they are delivered within agreed budgets. 

Special Events: 

• Assist with other team projects as needed, working together to deliver a high-quality portfolio of community projects and activities. 
• Support and attend fundraising events as required. 
• Adhere to the highest standards of community fundraising best practice as set out in the Fundraising Regulator Fundraising Code of Practice and ensure that all activities comply fully with the relevant Data Protection obligations and any other legislation. 

General responsibilities

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 
• To participate in internal/external meetings as required, and attend training events, conferences and other functions, as necessary. 
• To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 
• To ensure that all The Passage policies and procedures are being adhered to. 
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 
• To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.
• Undertake any other duties that may be required which are commensurate with the role. 

Desired experience

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement, please address criteria E1 to E11 and K1 to K7 demonstrating your understanding and knowledge and give evidence of your experience and abilities. 

• E1 - Experience of supporting or delivering special events. 
• E2 - Experience of recruiting new fundraisers and providing excellent stewardship. 
• E3 - Creative thinker with the ability to take the lead, initiative and problem solve 
• E4 - Experience of managing external suppliers. 
• E5 - Understanding of how to use insight, data and market trends to identify opportunities and make recommendations. 
• E6 - Experience of tracking income and expenditure targets. 
• E7 - Strong interpersonal skills with the ability to liaise with people at all levels, over the telephone, email and face-to-face. 
• E8 - A track record of generating and building strong, lasting relationships with supporters. 
• E9 - Competent in the use of online databases such as Salesforce. 
• E10 - Competent in the use of mailing platforms e.g. Dot Digital and design sites e.g.  Canva 
• E11 - Working in the charity sector. 

Desired knowledge

• K1 - Special events, fundraising and trends. 
• K2 - Ability to work under pressure, keeping calm and thinking clearly. 
• K3 - Digital fundraising and online fundraising platforms. 
• K4 - Excellent organisation & time management skills. 
• K5 - Strong organisational skills with the ability to manage and take responsibility for your own workload, handle multiple priorities and to work independently. 
• K6 - GDPR and all relevant fundraising regulations. 
• K7 - Shared passion for the work and values of The Passage. 

We're looking for a kind, compassionate and resilient Housing Operations Manager located at our Head Office in Islington.

£59,535.00 per annum, working 35 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
• Free DBS

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Housing operations and tenancy management

• Lead the day-to-day landlord function across supported housing services, keeping standards consistent and addressing issues before they escalate.

Safeguarding and Risk Management

• Take responsibility for ensuring housing management activity actively identifies and responds to safeguarding risks, including where concerns emerge through non-engagement, property condition, or repeated enforcement action.

Property, Estates and Void Management

• Oversee a planned programme of estate inspections, tenancy audits, and housing-led health and safety checks, ensuring actions are clearly recorded, owned, and followed up where standards fall short.

Compliance and Resident Safety

• Take day-to-day responsibility for housing-led compliance activity, working closely with Property and Compliance teams to make sure statutory requirements are met in practice, not just on paper.

Leadership and Team Management

• Line manage Housing Officers, setting clear expectations around performance, accountability, and professional conduct, and addressing issues promptly where standards slip.

Cross-Departmental Coordination

• Act as the main operational link between Housing, Property, Compliance, Care and Support, and Income teams, ensuring issues are addressed collectively rather than passed between services.

Customer Involvement and Tenant Experience

• Promote meaningful resident involvement in housing services, ensuring opportunities for engagement are accessible and appropriate to the needs of supported housing residents.

Performance, Quality and Assurance

• Use performance data, case audits, complaints, and service insight to identify emerging risks, recurring issues, and gaps in housing management practice.

Key relationships

• Head of Housing
• Housing Officers
• Income Team
• Care & Support operational teams

About you:

• Enjoys social interaction and the company of others, networks in local business community.

What you'll bring:

Essential:

• Ideally educated to degree level or equivalent.
• Holds relevant CMI/NVQ Level 3 or other business/management qualification.

Desirable:

• Other relevant professional memberships and/or specialist qualifications are desirable.

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed

Group FP&A Manager | £65,000 - £84,000 (DoE) | Hybrid | London | Permanent

For a large international organisation, we are recruiting a Group FP&A Manager to deliver group-level MI, planning and forecasting. This role will oversee and produce high-quality financial reporting, Flash results, monthly MI, quarterly business reviews (QBRs), long-term planning, and will review and validate insight-led analysis to support decision-making. The Group FP&A Manager will lead variance analysis, performance reviews and liaise with the Regions and Business Units to consolidate and interpret data, ensuring consistency across month-end, quarter-end and year-end reporting. This role will also produce strategic planning and modelling for leaders, support the SSC and Centre of Excellence with financial modelling, dashboards and reports, and will support the roll-out of the Anaplan FP&A system.

Main Duties:

• Lead preparation for end-to-end delivery of monthly MI including Cash Flow, P&L and Performance Management
• Oversee the consolidation of the annual budget, Long Range Plan, Quarterly Business Preview, Flash, and monthly re-forecasts across P&L, Balance Sheet and Cashflow forecasting (3-Statement Modelling)
• Monitor and report on group liquidity
• Lead preparation of papers and financial packs for the Board, SLT and Trustees
• Produce in-depth variance analysis and KPIs for Exec decision-making
• Support long-range planning, scenario modelling and ad-hoc analysis
• Work with the FP&A Centre of Excellence to create financial models and deliver insights
• Mentor and guide the FP&A Analyst in their deliverables and serve as key contact for the global FP&A community - linking the Business Units and Regions
• Lead he functional design and implementation of Anaplan alongside the Centre of Excellence, ensuring new tools and dashboards meet organisational needs
• Drive process and reporting improvements with the Centre of Excellence to standardise Anaplan reporting templates and automate manual processes

Person Specification:

• Qualified Accountant with proven Group-level FP&A experience including MI reporting
• Experience managing the annual planning and reporting calendar
• Ability to build budgets, forecasts, and annual plans at Group level
• Annual planning and consolidated reporting at Group-level
• International, FX, and multi-currency experience
• Financial modelling and advanced Excel
• Shared Services experience (SSC)
• Anaplan and SAP experience would be desirable

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents.

Why Work for Us:

• Hybrid working

• Additional Birthday Day off

• Flexitime and TOIL

• Pension employer contribution 6%

• Two volunteering days (pro rata)

• 25 days annual leave plus bank holidays (pro rata)

• Access to the Blue Light Card

• Ongoing training and professional development opportunities

• A positive, inclusive team culture where your ideas are valued

• Enhanced maternity/paternity pay

• Employee Assistance Programme

We’re looking for a proactive and compassionate individual to help grow and support Bexley’s new Direct Payment Support Service.

In this varied role, you’ll be the first point of contact for enquiries, supporting people through the PA registration process, carrying out compliance checks, and maintaining accurate records. You’ll also help keep the PA Register up to date, monitor training compliance, and ensure residents and applicants receive clear, timely support.

You’ll work closely with our partners, respond to enquiries via phone and email, triage requests, and help match people with the right support. This is a great opportunity for someone who enjoys organisation, problem-solving and working with people from diverse backgrounds.

We’re looking for someone with strong admin and communication skills, a person-centred approach, and the ability to manage a busy workload with attention to detail.

Join us and make a real difference to people’s independence and wellbeing in Bexley.