Data service manager jobs in Farringdon, greater london
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
Details of our benefits could be found on our website:
Job Location: London (Hybrid)
Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily.
Our London office is based in The Foundry, a vibrant and eco-conscious workspace near Vauxhall and Oval stations. You’ll be based in a dynamic, purpose‑driven workspace designed to support collaboration and innovation. The Foundry offers excellent on‑site facilities, including a vegan café and a programme of monthly events, workshops, and networking opportunities with other charities and NGOs based in the building. With its welcoming, inclusive environment, The Foundry is a place where people come together to work, connect, and drive meaningful change every day.
About the role:
The Digital Content Manager will provide leadership and strategic direction for all of Concern’s digital content.
The role’s overriding objective is to create a positive and engaging online experience for Concern’s digital audiences while maintaining a focus on content that increases awareness, income and brand loyalty.
Acting as the organisation's champion for content marketing, the post holder will not only drive donations, but design meaningful digital experiences that bring supporters closer to the impact their contribution has.
The role involves managing complex demands from across the organisation as well as being responsible for output and managing risk. As one of the organisation’s lead digital copywriters, they ensure all content is of the highest quality and meets our strategic objectives. They are also an expert in digital content management and accessibility best practise, ensuring the website is maintained according to the highest digital standards.
The role also involves daily liaison and negotiation with a multitude of internal stakeholders in the UK, Ireland and the US, as well as external stakeholders including content creators, designers and developers among others.
About You:
You’re an experienced digital content professional with a strong track record of writing, editing and quality‑assuring clear, accurate and accessible content. You understand tone, brand consistency and user needs, and you know how to shape content that performs.
You’re confident working across multiple CMS platforms including Drupal, and you bring solid technical knowledge of SEO and digital optimisation, web usability and audience behavior.
Highly organised and calm under pressure, you manage workflows, deadlines and competing priorities with ease. You collaborate well, build strong relationships and handle stakeholders with professionalism, flexibility and integrity.
You’re adaptable, curious about evolving digital trends, and motivated by meaningful work, with a interest in development and humanitarian issues.
To view the full job description and person specification, please click on the link below to download the document.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
HOW TO APPLY
To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 19th July 2026.
Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB6
London: £43,250- £48,055, based on full time hours (35 hours per week)
New employees typically start at the beginning of their pay band.
We are looking for someone who can start end of September to allow a handover before the current postholder begins maternity leave.
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
Our mission is to permanently transform the lives of people living in extreme poverty, tackling its root causes and building resilience.
The client requests no contact from agencies or media sales.
About the Role
As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.
This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.
In this role, you will:
Strengthen governance, risk and compliance
· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance
· Embed effective risk management processes
· Oversee key compliance areas including safeguarding, GDPR and reporting
Build operational systems and infrastructure
· Develop and implement scalable systems, processes and internal controls
· Improve data management (including CRM) and strengthen reporting
· Contribute to ensuring operational readiness to support national growth
· Work with external providers on IT and financial system integration
Lead people, culture and organisational development
· Oversee recruitment, onboarding and retention of a high-performing team
· Strengthen performance management and accountability frameworks
· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission
Enable delivery, impact and growth
· Strengthen operational support for programme delivery and expansion
· Support the translation of strategic ambitions into practical systems and ways of working
· Improve data insight to inform decision-making
· Support development of fundraising infrastructure.
Contribute to wider organisational life
· Work collaboratively across the team to support evolving priorities
· Act as an ambassador for BeSpace’s values and Christian ethos
About You
We are looking for someone who:
· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation
· Has good experience in developing systems, processes and organisational infrastructure
· Can work closely with a CEO to translate vision into operational delivery
· Has excellent organisational and project management skills
· Is proactive, collaborative and relational leader who builds strong teams and culture
It would be a bonus if you:
· Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation
· Have significantly enabled the scaling of a regional organisation to national growth operationally.
· Have experience in fundraising systems or donor management
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £45,000 to £50,000 per annum, DOE.
Hours: 37.5 hours per week
Reports to: Programme Director
Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: We offer blended working within this role, with 3 days a week on site.
About the role:
At the Motability Foundation, we fund, support, research and innovate so that all disabled people can make the journeys they choose.
We’re building a Transport Solutions Team that works flexibly across all the tools in our delivery kit – from grants and innovation pilots to research, partnerships, and commercial interventions. Our growing portfolio includes flagship projects tackling challenges such as inclusive EV charging infrastructure, complex community transport needs, and large-scale research and systems change activity through the National Centre for Accessible Transport (NCAT).
We are now recruiting a Transport Solutions Manager to play a leading part in the management of NCAT, which will make up around half of the role, while also contributing to the design and delivery of other high-impact transport solutions activity across the Foundation’s portfolio. This is a pivotal role that combines programme leadership, stakeholder management, governance, and delivery, and is designed to work flexibly across our matrix structure.
The successful candidate will act as a key point of coordination for NCAT, supporting its effective mobilisation, delivery, governance and partner relationships, while also working across other Transport Solutions priorities in line with the expectations of broader internal Transport Solutions Manager roles.
This is an opportunity to join a collaborative, purpose-led team driving change in the transport system for disabled people, and to work on some of the most complex and impactful projects in the sector.
What you will be doing:
- Act as a key point of coordination for NCAT within the Foundation, bringing together cross-functional input across areas such as delivery, innovation, governance, operations, insight and evaluation.
- Lead the ongoing management activity for NCAT, including the development and implementation of systems, processes and governance structures to enable effective delivery.
- Coordinate programme reporting for NCAT, including the preparation of regular updates for senior leadership and governance committees, ensuring accuracy, insight and alignment with organisational goals.
- Monitor progress against plans, budgets and timelines, identifying and resolving risks such as under or overspend, ineligible costs or delivery delays.
- Escalate risks and issues proactively, supporting the development of mitigation strategies to manage impact and maintain programme integrity.
- Support governance structures, including advisory boards or steering groups, ensuring they are effectively convened, briefed and engaged in programme direction.
- Build and maintain strong funder and delivery partner relationships, acting as a key link between the Foundation and external partners to support trust, alignment and shared learning.
- Ensure monitoring, evaluation and learning approaches are embedded, working with internal and external stakeholders to drive continuous improvement and strategic alignment.
- Contribute to knowledge sharing and insight generation, supporting the dissemination of findings, progress and outcomes from NCAT and related work to maximise external impact.
- Lead and/or contribute to other projects, programmes or funding activity across the Transport Solutions portfolio, working flexibly in line with team priorities and the expectations of other internal Transport Solutions Manager roles.
- Collaborate across the Foundation, including with Finance, Legal, Communications, Insight and Evaluation, HR and Data Protection, to ensure high-quality delivery and strong organisational alignment.
Your experience:
Must haves:
- Significant experience in programme or project management roles, ideally within complex or multi-stakeholder environments and as a funder.
- Strong understanding of programme delivery, governance and reporting, with the ability to coordinate multiple workstreams and stakeholders effectively.
- Excellent organisational and record-keeping skills, with the ability to maintain accurate information for monitoring, reporting and decision-making.
- Financial literacy, with experience in analysing budgets, monitoring spend and managing financial risks.
- Experience managing contracts, legal agreements or delivery arrangements with external partners, suppliers or grantees.
- Strong interpersonal and listening skills, with a relationship-first approach that builds trust and enables collaboration across internal teams and external stakeholders.
- Ability to thrive in a fast-paced, agile, matrix-working environment, adapting to shifting priorities and timelines.
- Excellent written and verbal communication skills, including the ability to produce high-quality reports, papers and presentations for senior audiences.
Nice to haves:
- Understanding of managing cross-disciplinary research or systems change activity involving technical, social and user-centred disciplines.
- Experience managing large-scale grants, programmes or partnerships and holding a primary relationship with external delivery partners.
- Track record in delivering or supporting innovation pilots, research programmes, grant programmes or cross-sector partnerships.
- Experience working in or in collaboration with government, industry, academia or the non-profit sector.
- Knowledge of disability and transport issues, including relevant policy, legislation, barriers to access and the social model of disability.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Motability Foundation is a national charity which believes that no disabled person should be disadvantaged due to poor access to transportation. We help disabled people enjoy the freedom and independence to work, to learn, to access services, and to see family and friends.
We provide a range of grants to help people with different kinds of disabilities, and we oversee the Motability Scheme, delivered by the private company Motability Operations. The Scheme has more than 900,000 disabled customers who use the enhanced mobility benefits they receive from the Government to lease a car, scooter or powered wheelchair.
The Motability Scheme offers a wide range of vehicles, including standard cars, Wheelchair Accessible Vehicles (WAVs), with numerous accessibility adaptations to support independent driving and travel.
There are two key elements to this role:
• To analyse and report on Scheme performance as delivered by Motability Operations.
• To research external factors relevant to the operation of the Scheme including Government policy and developments within the automotive sector.
What you’ll be doing
Scheme Oversight
• Support oversight activities including the review of Motability Operations’ KPI reports and information, analyse performance and report against Scheme operational objectives.
• Produce input to a monthly commentary on Scheme Performance to be presented to the Board of Governors.
• Undertake operational reviews on selected areas of Scheme activity.
• Liaise with Motability Operations to raise areas for review within the Scheme, critically review the reports provided, and escalate to the Board of Governors.
• Participate in policy and process reviews.
• Seek to better understand the delivery of the Motability Scheme.
• Review and document ways of working and process changes in Scheme Oversight.
Research
• Monitor Government policy and legislation relating to the automotive sector including transition to Electric Vehicles in 2035; emissions legislation, including the Zero Emissions Vehicle Mandate; introduction of Clean Air / Congestion Zones; taxation on motoring including potential Road Pricing.
• Keep up to date with developments within the automotive sector, particularly vehicle conversion and adaptations for disabled customers, during a period of significant change including the transition to electric vehicles and the restructuring of motor retail towards manufacturer direct sales and online.
• Prepare research summaries and conclusions for Directors and Governors.
• Consider policy implications for the Scheme following research projects.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members.
As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs.
The purpose of this role
This is a new role, being the operational engine to strengthen the organisation at a time of change. Shifts in the wider Unitarian movement with patterns of innovation, rebuilding, and growth alongside congregational vulnerabilities and closures mean that the GA’s operational function must adapt.
This role would suit someone who is excited to manage governance, systems, and data as strategic enablers in a values-driven organisation, who can drive change while delivering operational excellence.
This is a role with real scope to shape how an organisation that is approaching its centenary works in the years ahead - including how good data, digital systems, and emerging tools can support a small team to make best use of its resources and build capacity for relational work.
The Operations Director will work closely with the Chief Officer, and will be a collaborative and proactive enabler to lead a transition to a future-fit organisation that can better serve its members and have a greater impact.
You don't need to be Unitarian or a person of faith to apply. We welcome candidates from all backgrounds and beliefs who are drawn to work within a values-led organisation.
What you’ll be doing
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Strategy & organisational development — Partner closely with the Chief Officer to shape strategy, translate priorities into action, and build the systems that make us resilient.
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Governance, legal & compliance — Serve as Company Secretary, stewarding our transition to CIO and ensuring we meet our legal and regulatory obligations with confidence.
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Financial oversight — Ensure financial management arrangements (including outsourced providers) deliver accurate, timely information and sound controls; work with the Honorary Treasurer and external accountants on budgeting, fund oversight and audit support, escalating risks and holding providers to account.
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Systems, data & digital — Lead our information infrastructure, oversee our CRM migration, and champion a culture of good data practice — including thoughtful use of AI where beneficial.
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People & HR — Line manage two team members and keep our HR and supplier relationships running smoothly, with care and clarity.
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Unitarian relationships — Nurture collaborative relationships with key Unitarian bodies from an operational perspective, including governance support for affiliated organisations.
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Events & communications — Take operational ownership of the Annual Meeting and ensure the infrastructure behind our communications is solid and reliable.
See the attached job description for more details.
What core skills and experience you’ll have
Essential:
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Senior operations leadership experience in a purpose-led or membership organisation, with a track record of building capacity through periods of organisational change.
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Experience leading complex organisational change and systems transformation, including the people dimensions of change.
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Experience managing contracted delivery of services by third parties
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Financial literacy sufficient to own management accounts, lead a budgeting process, and act as a critical friend to trustees on financial governance.
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Must be comfortable interrogating financial information and holding external providers to account; accountancy qualification not required
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Experience of leading the implementation or significant improvement of CRM, financial management, or other organisational systems — including managing migration risk
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Experience of people management, and good HR / employment practice
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Substantial experience of charity governance and compliance
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Solid working knowledge of UK charity law and Charity Commission requirements, including the ability to advise senior colleagues and trustees with confidence
Desirable:
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Experience of property or building management, including leases, tenancy relationships, and facilities oversight
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Experience of a CIO conversion or similar legal restructuring of a charity
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Familiarity with Salesforce or similar CRM platforms
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Experience of working in a faith, membership, or congregational context
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Company secretarial experience
Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you.
About the role
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JOB TITLE: Operations Director
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LOCATION: Central London (Essex Hall, WC2) and home-based hybrid. Minimum 2 days per week in the office.
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WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered.
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SALARY: £55,000 per annum
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START DATE: ASAP
Our benefits package includes
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30 days holiday, plus English bank holidays
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Workplace pension scheme (7% Employer contribution)
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Staff support budget for personal development and wellbeing
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Membership of financial wellbeing programme (Maji)
Apply for the position of Operations Director
Please submit a cover letter and CV via the link below to make an application.
In your cover letter, we would like to understand what it is that has drawn you to this role, what it is about the General Assembly’s work that resonates with you and what experience you have of implementing organisational change.
Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications.
The deadline for applications is Wednesday 15th July 2026, 23:59 BST.
Our initial first stage interviews will take place on Wednesday 22nd July 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport).
Shortlisted candidates will then be invited to a final video interview taking place week commencing 27th July 2026.
Please keep these dates free and be aware that there will be a short notice period before each interview.
The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure.
If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Fund for Global Human Rights
The Fund for Global Human Rights invests in the power of human rights activism to
advance justice and equality around the world. We’re a global team of fundraisers,
grantmakers, and activists with decades of experience navigating practical and political
barriers to support human rights movements in some of the world’s most dangerous and
repressive contexts. Through long-term flexible funding and hands-on strategic support,
we help frontline activists build powerful movements and push for change on their own
terms.
About the Role
The Learning and Assessment (L&A) Manager works collaboratively across the organisation to lead and support initiatives and practices that advance the 2025-2030 Strategic Outlook and theory of change. The L&A Manager is responsible for designing, managing, and engaging stakeholders in strategic programmatic and organisational L&A initiatives that are complexity-aware and context-relevant. At FGHR, we strive for a balance between learning practices to help us understand and inform our work and assessment practices to build evidence to support claims about the results or effects of our work.
Reports to: Director of Learning and Assessment, based in Washington, D.C.
Supervises: N/A
Essential Duties and Responsibilities | Where You’ll Make the Most Impact
Programmatic learning and assessment
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Lead or contribute to program design and mixed methods data collection and learning plans or processes.
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Design and implement relevant and rigorous analysis plans with qualitative and quantitative data sources.
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Manage L&A initiatives with staff, consultants, and grantee partners.
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Co-design terms of reference or scopes of work for L&A consultant partners.
Organisational learning and operations
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Steward or otherwise contribute to the organisational goal planning and reflection process.
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Design and facilitate virtual or in-person learning and reflection meetings or processes with internal and external stakeholders.
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Actively support and advance diversity, equity and inclusion in your work, while contributing to equitable outcomes in line with FGHR DEI commitments.
Thought leadership and resource mobilisation
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Synthesize L&A meetings or secondary evidence for staff or donor audiences.
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(Co)author blogs or articles about L&A practices, evidence, or insights.
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Draft sections of grant proposals (e.g., MEL approach or plan, log frame).
Qualifications | What You’ll Need to Be Successful
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Substantial relevant experience (typically around five years) managing applied evaluation, research, or strategic learning initiatives within human rights, social justice, or a related field where complexity is a given and multiple pathways to success are possible.
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Experience with virtual and in-person facilitation and/or coordination of diverse stakeholders on design, implementation, and utilisation of learning or assessment processes and findings.
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Experience collecting, analysing, and synthesizing qualitative and quantitative data sources, including unstructured or tacit information.
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Demonstrated understanding of philanthropic evidence and practices (e.g., flexible funding, participatory grantmaking); experience within a grantmaking organisation preferred.
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Ability to set clear goals and objectives, manage consultants, coordinate people and processes, and adapt appropriately.
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Ability to work remotely, both independently and as part of a team based in different locations.
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Experience with Microsoft 365 tools, including SharePoint and/or data management and analytic functions in Excel or other Office applications.
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Ability and willingness to conduct independent domestic or international travel, as required and safe to do so (approximately 5%-10% annually).
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Lived and/or professional experience working with vulnerable or politically marginalised organisations and people, especially in places where FGHR works, is desirable.
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Professional proficiency in spoken and written English is required; proficiency in French and/or Arabic is desirable.
Core Competencies
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Active listener: ability to ask meaningful questions, be curious, summarise and validate key points, and respect others’ wisdom.
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Relationship manager: ability to form and manage trust-based, mutual relationships with diverse stakeholders with an understanding of and sensitivity to power dynamics.
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Systems thinker: ability to see different aspects of a system while maintaining site of the whole and demonstrating comfort with uncertainty.
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Values-aligned: commitment and practice of FGHR values, particularly L&A approaches and processes that are inclusive, sustainable, and responsive.
What You'll Get in Return
When you join our team, you'll enjoy more than just a rewarding role. We offer a range of benefits designed to support your career growth, wellbeing, and work-life balance, including:
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20 days annual leave for the first year (prorated based on hire date)
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Statutory Bank Holidays + Personal Days up to 14 leave days
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Refreshing Fridays - from the first Friday in June, every other Friday through to the end of August is classified as a FGHR Refreshing Friday - the FGHR, in general, will be closed on these Refreshing Fridays, and staff should be able to take the majority of these days as a non-working well-being day
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Twelve sick days per year and are accrued at the rate of 1 day per month.
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Statutory sick pay
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Statutory parental leave
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Up to 3 months paid sabbatical after seven years of service subject to approval and work performance
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Optional Health Insurance - 100% Employer-paid medical coverage for employees; it serves as a supplement to NHS and is a taxable benefit
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Optional Health Insurance includes - dental and vision coverage for employee
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Optional Income Protection Group Scheme – 45-60% dependent upon income level
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Life Insurance @ £175,000
Applications will be reviewed on a rolling basis during the application period of 26th June to 17th July. The earliest anticipated start date is August 1, 2026.
***Please ensure you have the right to work in the UK as a prerequisite for the role as we cannot provide visa sponsorship. ***
Equality, Diversity & Inclusion
We are committed to building an inclusive workplace where everyone feels valued, respected, and able to contribute fully. We welcome applications from people of all backgrounds and communities, including those currently underrepresented within our organisation.
We recognise the value that diverse perspectives bring and aim to ensure fairness and equity in our recruitment processes and employment practices, in line with the Equality Act 2010. We consider all qualified applicants regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
We are committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any support or adjustments, please let us know.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCHEME MANAGER
Are you looking for a varied, people-focused property role?
Do you want to make a real difference to a resident community?
The Trust Partnership provides management services to almshouse charities, supporting residents and ensuring high-quality property and community management. They are now seeking a dedicated and proactive Scheme Manager to oversee the day-to-day operations of a site in Southwark.
This is an excellent opportunity for someone who enjoys a hands-on, people-focused role combining property management with community support.
About you:
- Experience in housing, estate or property management
- Strong organisational and IT skills
- Confident communication skills with a professional approachable manner
- Able to work independently and manage a varied workload
- Calm, practical and resident-focused approach
About the role:
- Manage daily site operations and contractors
- Support resident wellbeing and maintain positive communication
- Ensure safety, security and high site standards
- Maintain records and support compliance and allocations
This is a varied and rewarding role where you will be responsible for ensuring the smooth running of the site, maintaining high standards of property care, and supporting resident wellbeing.
This role is subject to a DBS check.
If you feel you have the skills and experience to be successful in this role then please submit your CV and a supporting statement via the Charisma Charity Recruitment website.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Please see the JD and PS for full details. For an informal and confidential discussion about the role, please contact Sandra Smith, Senior Consultant at Charisma Charity Recruitment.
- Closing date for applications: 28th July 2026
- Interview date: TBC
Applications are being reviewed on receipt and interviews will be conducted on a rolling basis, so please apply without delay to avoid disappointment.
The Trust Partnership manages charitable trusts, foundations and almshouse charities with its unique resources, helping them to be more effective



In the four years since Martingale launched, we have now supported over 200 Scholars to undertake postgraduate degrees across our thirteen partner universities.
As Martingale grows, we are building our policy and advocacy function to shape the future of postgraduate access, affordability and outcomes. We are seeking a rigorous, proactive and collaborative Policy Manager to drive the monitoring, insight and evaluation that underpin our influence, and to support the development and implementation of our policy positions and stakeholder engagement.
Reporting to the Head of Communications and External Engagement, you will lead Martingale’s policy tracking, political intelligence, evidence generation, and evaluation and learning. You will turn a fast-moving external landscape into clear, actionable insight, and produce the evidence, analysis and draft materials that enable the Head and CEO to position Martingale credibly with funders, universities, the sector and government.
This is a hands-on, delivery-focused role with significant autonomy. You will own workstreams end-to-end, build systems and processes where they do not yet exist, and influence more senior colleagues and stakeholders. You will sit at the centre of a landmark research and policy programme and help deliver a campaign to implement the recommendations from Martingale’s major HESA-based research partnership, making the case that talent, not background, should determine who progresses to and thrives in postgraduate study.
We welcome applicants from a range of career paths who are excited to be part of a growing, fast-paced charity delivering meaningful impact.
Our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to become a new generation of STEM leaders.
The client requests no contact from agencies or media sales.
£42,750 - £46,500 per year
Fixed term (6 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Customer Journeys and Experience Manager to join our Customer Engagement and Experience Team on a fixed term basis for six months.
We’re about to launch our new, organisation-wide, segmentation project – Designed Around You, where you’ll play a key role in using this new insight to support teams to deliver the experience our customers have of Prostate Cancer UK. You’ll be responsible for developing and delivering multi-channel customer journeys that provide a consistent and engaging experience to all customers of Prostate Cancer UK. You’ll lead the ongoing development and optimisation of how we welcome customers to the organisation, as well as our engagement journeys, ensuring that customer needs are met, and behaviours and interests are tracked across every touchpoint.
You’ll take a lead on briefing, journey design development, analysis, and reporting, to optimise customer engagement and income. Additionally, you'll act as a liaison between data delivery, insights and product teams, sharing insights and best practice across the organisation. Coaching and collaborating with colleagues and external agencies is essential to ensure successful deployment of programmes.
What we want from you
We’re looking for someone who genuinely cares about giving our customers a great experience and always thinks about how messages will land with different audiences.
You’ll bring strong experience from a communications or direct marketing environment, with a clear track record of delivering multi-channel customer journeys for a range of audiences. You’re comfortable using data to guide your decisions, with the ability to turn analysis into clear, meaningful insights that others can easily understand and act on.
You build strong relationships at all levels and work well with both internal teams and external partners, including agencies and suppliers. Alongside this, you’re organised and proactive, with solid experience of planning projects and putting marketing activity into action from start to finish.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.
The closing date is Sunday 19th July 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 3rd August 2026.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
We’re currently looking for a Manager, Physics Workforce, offered on a full time, permanent basis to help us deliver our mission.
What’s it like working at the IOP?
The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance, dental insurance and a healthcare cash plan
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, rising to a maximum of 30 days with continued service, in addition to floating bank holidays
- Flexible working opportunities
The Role
What will I be doing?
The Manager, Physics Workforce is a key role in the team with a core purpose of supporting and shaping activities that develop a strong and robust evidence base through research to:
- Identify the skills needs of physics powered sectors and champion new ways to meet them.
- Highlight the often-hidden contribution of physics skills to our economy.
Projects you may work on include:
- A multi‑year, Physics Workforce programme that delivers evidence and insight on physics skills across the UK and Ireland.
- Development of sector deep dive projects to identify impactful policy, industry and IOP/partner-led solutions to identified shortages and challenges(with associated reports and stakeholder engagement).
- Supporting the workforce and skills elements of policy submissions and other initiatives across IOP’s strategic pillars of Skills, Science and Society.
Who will I work with?
You’ll work closely with a range of colleagues and stakeholders, including:
- Strategic influencers across the skills ecosystem.
- Physics-based sector and industry stakeholders, including those holding IOP Membership.
- A wide range of colleagues across the IOP - Policy and Public Affairs; Membership; Science, Business and Data Insights; Communications and Marketing; Nations; and EDI.
Ideally, we hope you’ll apply if you bring:
Essential:
- Credible evidence of translating data, evidence, and stakeholder insight, into compelling narrative (through the writing of reports and similar communication assets).
- Project management competence and experience, including leading high profile, initiation-to-evaluation, multi-stakeholder programmes.
- A strong background of leading stakeholder and desk-based research to drive influence and engagement, ideally developed through a STEM-based policy, public affairs or research role.
Nice to have:
- An understanding of the skills ecosystem and the challenges faced by STEM-based sectors.
- Line management experience.
At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification. Where possible, please give examples of thought leadership you have developed and the impact it had.
How will I be working?
We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.
You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organisation we also meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Primary Responsibilities
Salesforce Platform Management
· Day to day management of the Back Up Trust Salesforce system
· Implement and enforce data quality standards within Salesforce, including regular data cleansing, deduplication, and validation procedures to ensure the accuracy of information
· Create and manage flows and approval processes within Salesforce to automate business processes and increase operational efficiency
· Ensure security and compliance by continuously monitoring and managing user profiles, roles, and permissions
· Maintain comprehensive documentation of Salesforce configurations, data models, and integration processes.
· Work with various Salesforce applications (for example FormAssembly) to enhance Salesforce capabilities
· Stay updated on industry best practices and emerging Salesforce technologies, making recommendations for their adoption when appropriate
User Training, Support & Adoption
· Create and maintain user guides, training materials, process documentation, and knowledge resources
· Lead onboarding and refresher training sessions for new and existing staff
· Provide ongoing user support and troubleshooting to promote confidence and effective system use
· Identify gaps in user knowledge and recommend targeted training or process improvements
· Promote best practice use of Salesforce and associated systems across the organisation
· Gather feedback from users to improve system usability, processes, and adoption
· Champion a positive data culture and encourage consistent, accurate use of Salesforce across teams
· Develop a Salesforce adoption strategy to maximise organisational value from the platform
· Monitor system adoption and engagement, identifying opportunities to improve usage and staff capability
Reporting
· Develop dashboards and reporting frameworks that support operational performance monitoring and strategic decision-making
· Work with teams to define KPIs and reporting requirements across fundraising, services, finance, and engagement activities
· Support the development of a data-driven culture across the organisation
Governance & Data Stewardship
· Develop and maintain Salesforce governance processes, including change request management, release procedures, and prioritisation frameworks
· Support organisational compliance with GDPR and data protection requirements in collaboration with the Data Protection Officer
· Monitor and improve data governance practices, ensuring consistency of data standards across teams
Supplier & Project Management
· Coordinate system enhancements, testing, and deployments with Back-Up’s third-party Salesforce partner
· Support project delivery for future Salesforce developments and integrations
Data Protection Officer (DPO) Responsibilities
In addition to Salesforce and systems responsibilities, the postholder will act as Back Up's designated Data Protection Officer (DPO), providing leadership and oversight of data protection compliance across the organisation.
- Lead on compliance with UK GDPR and other relevant data protection legislation.
- Advise staff and leadership on data protection obligations, risks and best practice.
- Monitor compliance with organisational data protection policies, procedures and controls.
- Maintain and review the organisation's Data Protection Policy, guidelines and Privacy Statement.
- Promote a culture of data protection, data quality and responsible data management.
- Review and advise on Data Protection Impact Assessments (DPIAs) to ensure privacy risks are appropriately identified and managed.
- Act as the primary contact for the Information Commissioner's Office (ICO) and for data subjects on matters relating to data protection.
- Maintain and oversee the data breach register, ensuring incidents are managed and reported appropriately.
- Coordinate and oversee Subject Access Requests (SARs) and other data rights requests.
- Deliver training and awareness activities to support staff understanding of data protection responsibilities.
- Maintain up-to-date knowledge of data protection legislation and communicate relevant changes to the organisation.
Additional Responsibilities
In addition to Salesforce platform management, the postholder will play a key role in supporting the organisation's wider data, systems and digital transformation agenda. Responsibilities may include:
· Support the development and implementation of Back Up's wider systems and technology strategy, ensuring Salesforce integrates effectively with the broader technology landscape.
· Act as a subject matter expert on organisational data and systems architecture, helping to identify opportunities for system improvement, integration and automation.
· Support the evaluation, implementation and ongoing management of business applications beyond Salesforce, ensuring systems remain fit for purpose and aligned with organisational needs.
· Contribute to digital transformation projects, working with colleagues and external partners to improve processes, efficiency and user experience across the organisation.
· Monitor emerging technologies, including artificial intelligence (AI), and make recommendations on their appropriate and responsible adoption to support organisational objectives.
· Provide support and guidance on IT-related matters, liaising with external suppliers and managed service providers where appropriate.
PERSON SPECIFICATION
Experience
Essential
· Experience of managing the day-to-day operations of a Salesforce system; including expertise in change control and user support
· Experience of working on the continuous development of a Salesforce system
· Experience managing CRM-related projects or workstreams
· Experience of developing training and delivering workshops and one-to-one sessions with staff at all levels
· Experience of implementing, managing, monitoring and reporting on end-to-end security of Salesforce and integrated software applications
· Experience of developing effective working relationship with external development partners
· Experience of Salesforce within a non-profit context with Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality
· Experience with third-party form-builders such as Form Assembly
· Ability to manage testing, documentation and change processes in a structured and consistent manner
Desirable
· Experience of a large-scale Salesforce implementation project in the Not for Profit sector
· Experience of working with email marketing platforms
Knowledge and skills
Essential
· Relevant Salesforce Administrator certification
· Project management experience, with demonstrable ability to deliver projects to time and budget
· Strong analytical skills and ability to design systems and processes to facilitate data analysis
· Knowledge and experience of UK data security law and principles
· Ability to communicate technical language to non-technical audiences, visually and verbally
· Able to demonstrate good judgment and use initiative, with high attention to detail to produce accurate work of a high quality
· Be an enthusiastic, approachable and confident team player, with a willingness to learn
Desirable
· Project management qualification
Closing date: Rolling recruitment
We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
About This Job
This is an exciting training role in Army Cadet Headquarters responsible for the governance of risk in the Army Cadets.
In this critical organisational safety role, you will both generate medical risk assessments and assure those generated by others. You will ensure appropriate medical governance and compliance processes are in place, including identifying organisational clinical risks and recommending appropriate policies. You will oversee incident reporting and trend analysis to support continuous improvement. This will include developing systems and reporting frameworks to provide a clear understanding of the organisation’s medical risk profile and supporting the volunteer team delivering advanced skills training to highly qualified first aiders.
Essential Skills
· Have a sound understanding of the role of medical support in the Army Cadets
· Hold an accredited assessing qualification
· Evidence of continuing personal and professional development
· Understand the legislative requirements for First Aid provision as set out by the HSE
· Understand legislative restrictions on medical scopes of practice.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Sunday 12th July 2026.
Interviews will be held in person in London during the week commencing 3rd August 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kisharon Langdon is a charity offering a wide range of services to support people with learning disabilities and autistic people, and their families. From our nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon empowers people with learning disabilities and autistic people to thrive and realise their ambitions and aspirations.
Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds.
The Role;
The Trusts Fundraising Manager plays a key role in securing voluntary income for Kisharon Langdon by leading the development and delivery of a strategic trusts and foundations programme, with responsibility for achieving significant income targets and supporting the organisation’s long-term growth. The role involves proactively shaping and managing a high-value funding pipeline, using insight, planning, and data to drive sustainable income and maximise opportunities across the portfolio.
The post-holder will take ownership of relationships with a portfolio of funders, developing tailored cultivation, solicitation, and stewardship strategies aligned to funder priorities, while also identifying and securing new funding opportunities. They will bring a strong, proactive approach to prospecting and pipeline development, ensuring a balanced mix of short- and long-term funding.
Working collaboratively across the organisation, the Trusts Fundraising Manager will lead on the development of compelling, high-quality funding applications and reports, drawing on strong impact evidence and strategic narratives, while supporting continuous improvement in success rates and income growth. They will work closely with and provide informal support to the Trust Fundraiser
Key Responsibilities;
- Develop and deliver a clear trusts and foundations strategy to maximise income and support organisational growth.
- Build, manage and continuously strengthen a high-value funding pipeline, balancing short-term income and long-term opportunities.
- Manage a portfolio of trusts and foundations, leading on cultivation, solicitation and stewardship to secure significant grants and meet agreed income targets.
- Prepare and submit high-quality, compelling funding applications and reports, tailored to funder priorities and deadlines.
- Build and maintain strong relationships with existing and prospective funders, developing appropriate cultivation and stewardship plans.
- Act as a key ambassador for the organisation, including attending meetings, events and funder visits where required.
- Work closely with colleagues across services and departments to gather compelling evidence, data and case studies.
About You;
- Minimum 2 years proven successful experience in applications to charitable trusts and foundations.
- An ability to write engaging and persuasive funding applications and proposals to the highest standard.
- Strong IT skills including sound knowledge of Microsoft Office applications and CRM systems.
- Excellent communication skills both in written work and verbal communication.
- Able to work under pressure and manage competing priorities with attention to detail.
- Able to record and monitor income performance and report accurately to others.
- Researching and gathering data and evidence to inform funding proposals and to report on impact and outcomes.
What we offer;
- 21 days paid holiday per holiday year which increases with length of service, in addition, you are entitled to bank and public holidays and major Jewish festivals. (Pro-rated for part time staff)
- Company Pension scheme,
- Occupational Sick Pay after a qualifying period, which increases with length of service,
- Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues,
- Development and career progression opportunities.
How to apply;
Please apply online today with your most current up to date CV and a brief cover letter (no more than one page) outlining your interest in joining Kisharon Langdon and your relevant skills and experience for the role.
Please Note: We reserve the right depending on the number of applications received, to shortlist and interview candidates prior to the closing date, this vacancy may therefore close early. Early applications are therefore encouraged.
Closing Date; 15/07/2026
This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service, and all applicants will need to demonstrate the right to work in the UK. Please note at this time Kisharon Langdon cannot offer certificate of sponsorship support.
The client requests no contact from agencies or media sales.
At The National Lottery Community Fund we are committed to making a bigger difference. Our 2030 strategy ‘It starts with community’ puts impact at the heart of what we do and our Evidence and Impact Strategy explains how we will do this. We want to transform the use of evidence in our organisation to identify the communities that most need our funding and demonstrate the difference we make.
We’re recruiting for an Evaluation Manager to join our Impact and Evaluation Team. In this role, you will design, commission and manage large-scale, complexity-appropriate evaluations, focused on programmes in England that are funded via Dormant Assets. You’ll also be involved in UK-wide work about the impact of Dormant Assets funding in other parts of the UK. And, you will advocate for the importance of high quality evaluation.
A typical week in the role might include:
- a contract management meeting with an external contractor to feedback on a Theory of Change they have developed
- developing an evaluation Invitation to Tender with internal funding colleagues
- discussing learning from a recent evaluation conference with peers in the Impact and Evaluation team
- meeting with analysts in the civil service to discuss overlap between an evaluation you are managing and work they are doing.
Your strong evaluation expertise will be complemented by stakeholder management skills that mean you to get the best from contracts we procure. You'll effectively communicate evaluation findings to a variety of audiences, including those who are not evaluation experts. You'll be committed to professional development, staying up-to-date with best practice in evaluation design and delivery.
We are looking for someone with a passion for understanding the difference that the voluntary and community sector makes and using that evidence to improve practice. You will be motivated by helping ensure The National Lottery Community Fund makes the greatest difference for communities across the UK.
Interview details:
- Date: 5 August 2026
- Format: Online
- Location: UK Wide
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown. There will be some travel required within the UK.
We will be hosting a briefing session on: 6th July, 12.00-12.45. To register or ask any questions please email us.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential criteria
- A professional qualification or equivalent level of experience in a relevant discipline covering quantitative and qualitative research methods, and/or evaluation approaches.
- Knowledge of standards and best practice for evaluation, including the Magenta Book.
- Experience of designing tenders, commissioning evaluations and of managing external research/evaluation consultants.
- Knowledge of research ethics and data security requirements and experience putting these in to practice
- Experience of working with multiple stakeholders, often with competing priorities, to gain agreement.
- Strong written and verbal communication skills, with the ability to effectively communicate with different audiences.
Desirable criteria
- Knowledge of the voluntary and community sector and the funding landscape, and a passion for working in this area.
- A commitment to continuous professional development, learning about new approaches to evaluation and sharing this knowledge with others
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Role Purpose
As part of the Clinical Services leadership team, the Adult Team Manager provides operational oversight, line management, and clinical leadership to a multidisciplinary team delivering bereavement support to adults after the death of a child. The post holder ensures the delivery of safe, high-quality, and evidence-informed therapeutic support that is in line with organisational standards and clinical governance frameworks. They maintain a small caseload to ensure continued practice relevance and lead by example through high quality therapeutic work. The role balances hands-on leadership with operational management, contributing to service development, outcome measurement and quality improvement under the direction of the Head of Clinical Services.
Main Responsibilities
Operational and Team Management
· Oversee the daily operations of the adult bereavement service, ensuring effective coordination, delivery, and monitoring of therapeutic interventions
· Provide regular line management to counsellors and practitioners, supporting professional growth, wellbeing, and accountability
· Contribute to the safe and effective clinical triage of all referrals, informed by individualised needs, evidence-based practice and ensuring decisions align with clinical governance, safeguarding and risk, and recognised best practice standards
· Support in the allocation and management of team caseloads, ensuring referrals are prioritised and distributed appropriately to meet clinical need
· Monitor team performance, service activity, and adherence to quality standards and policies
· Support recruitment, induction, and development of new team members, modelling the organisation’s values and culture
· Foster a supportive, cohesive team culture driven by compassion, accountability and inclusion
· Work collaboratively with the Head of Clinical Services to identify service gaps, pressures, risks, and staffing needs, proposing solutions and adjustments as required
Clinical Leadership
· Provide clinical leadership and guidance to ensure the delivery of high-quality, evidence-informed interventions
· Maintain a personal caseload of complex cases, modelling best practice and demonstrating clinical credibility
· Lead group peer supervision sessions and promote an environment of continual learning and professional growth
· Support risk assessment, management, and escalation processes, ensuring that safeguarding and ethical practice are consistently applied
· Offer consultation and advice to bereavement specialists, counsellors, volunteers on complex bereavement and trauma presentations
· Ensure staff receive appropriate clinical supervision in accordance with organisational guidelines
Service Delivery and Quality
· Oversee consistent delivery of individual, couple, group, and workshop bereavement support in line with agreed frameworks
· Ensure effective use of outcome measures and client feedback to assess impact, promote clinical reflection, and inform continuous improvement
· Contribute to the monitoring and auditing of service quality
· Contribute to the development and implementation of new models of care, services, resources, and practice improvement initiatives
· Support compliance with relevant legislation, safeguarding standards, and regulatory frameworks
Communication and Relationships
· Communicate effectively and sensitively within the organisation and with external professionals, including health and mental health services such as CMHTs and GPs
· Convey complex and emotionally sensitive information with clarity, empathy, and professionalism
· Manage interactions with individuals or groups who may be distressed or emotionally impacted by information shared
· Develop and maintain strong, positive working relationships with colleagues and peers to promote effective teamwork and collaboration
· Model organisational values and behaviours, demonstrating respect, compassion, and integrity in all communication and relationships
Knowledge, Training and Experience
· Undertake therapeutic assessments and interventions with adults in line with evidence-based and best practice approaches
· Complete comprehensive assessments, including risk assessments, and determine appropriate levels of intervention and response
· Ensure all practice meets professional standards and complies with relevant codes of conduct and national guidance
· Maintain up-to-date knowledge of current research, evidence-based practice, and developments in bereavement and trauma-informed care
· Engage in continuous professional development and maintain an active professional portfolio in line with professional body requirements
· Demonstrate knowledge and compliance with organisational policies, procedures, and safeguarding legislation, including Safeguarding Children and Adults and the Mental Capacity Act
· Provide guidance, supervision, and support to volunteers individually or in groups as required
Analytical and Judgement Skills
· Apply sound professional judgment and analytical skills to assess needs, plan interventions, and evaluate outcomes in accordance with best-practice frameworks
· Participate actively in team meetings to plan, review, and evaluate care strategies and approaches
· Ensure the accurate and timely recording of data and information to support monitoring, evaluation, and service development
· Contribute to the collection, analysis and reporting of outcome measures to support quality assurance, demonstrate
Person Specification
Education/Professional Qualification
Essential
· MA/MSc or Postgraduate Degree (minimum Level 6 or equivalent) in Counselling, Psychotherapy, Arts Therapy
· Registration with a professional body (ie. NCPS, HCPC, UKCP, BACP, BAAT, etc)
· Evidence of continuing professional development
· Training in safeguarding children and adults at risk (Level 3 minimum)
Desirable
· Additional training in clinical leadership
· Certificate/diploma in supervision
· Dual qualification (social work and counselling/psychotherapy)
· BACP accreditation or eligible for BACP accreditation
Skills and Experience
Essential
· Strong clinical leadership skills with the ability to support, motivate and develop others
· A strong understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work for adults, especially those bereaved of a child
· Able to make clear psychosocial assessments and managing complex emotional and mental health needs, risk, and safeguarding
· Evidence of working in a psychological framework with adults who have experienced common mental health problems (ie. anxiety and depression)
· Very strong assessment, formulation and planning skills within a therapeutic context
· Experience of triaging cases based on evidence and clinical need with the ability to make sound clinical judgements and risk assessments
· Significant experience of working therapeutically with adults who experience trauma and significant emotional distress
· Experience of using outcome measures, feedback tools and data to evaluate effectiveness and impact of interventions
· Ability to oversee operational delivery, managing clinical and management responsibilities
· Experience of safeguarding decision-making and managing complex cases involving risk
Desirable
· Experience in line management and clinical supervision within a therapeutic or mental health environment
Knowledge and Understanding
· In-depth understanding of the psychological impact of bereavement, trauma, and loss following the death of a child
· In-depth knowledge and understanding of relevant psychological theories, therapeutic interventions, and models of grief work
· Knowledge of therapeutic models and interventions relevant to adult trauma and grief
· Strong understanding of risk assessment and management, safeguarding legislation and frameworks and ethics in practice
· In-depth knowledge of evidence-based models of counselling and therapeutic interventions including creative and systemic approaches
· Proven ability to design, deliver and adapt psychological assessments and therapeutic interventions effectively through digital platforms, maintaining therapeutic alliance, safety, and impact when working remotely with adults
· Strong understanding of equality, diversity and inclusion relevant to bereavement and mental health
· Knowledge of service outcomes, quality standards, and measurement systems
Recruitment Timetable
Application deadline: 9th July 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Interviews
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
For further information please see the Recruitment Pack for this role.
The client requests no contact from agencies or media sales.
