Employment support jobs

We are seeking to appoint an enthusiastic and highly motivated Chief of Staff (COS) to deputise for the CEO in maintaining oversight of global operations of this incredible charity.

You will report directly to the CEO, working closely with the senior management team (SMT) both in UK and internationally. If you are an experienced and effective senior manager, a strategic thinker and excellent communicator with good interpersonal skills then we would very much like to hear from you.

This role's primary responsibilities will be as follows:
To work closely with the CEO and the rest of the SMT in prioritising day-to-day activities. Whilst primarily focused on internal activities, the postholder will assist the CEO with external matters, deputising for the CEO as directed.
To take a proactive role in supporting the CEO in strategy development.
To support international operations, be the office primary link between global staff and support arrangements of visits.
To lead the development of the policies and procedures with particular focus on Data Protection and Safeguarding.
To be responsible for leading organisational development to ensure the charity has the structure and staff capacity to deliver against targets.
To act as budget holder for the UK Office, to ensure the effective running of the UK Office (supported by the Office Manager) and its associated infrastructure, including delivery of staff inductions and training.
Take responsibility for IT procurement and manage all non-fundraising related office contracts.

Experience required:
-Must be a confident, dynamic and decisive senior manager, with proven leadership, administrative and (written and oral) communication skills.
- Must demonstrate the ability to work both as a member of a senior management team and across the broad diversity of employees, directors, other stakeholders and contractors at all levels.
- Must have a proven record of delivering against competing priorities and deadlines and the ability to think strategically across a range of business areas.
- Candidates with a military, MOD, civil service or relevant charity background are encouraged to apply.

Desirable experience:
- Understanding of Charity Commission and Companies House regulations
- Experience of working in fundraising/charity environment
- Understanding of Data Protection, Safeguarding and Health & Safety at Work
regulations

PLEASE NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds.
Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About the role:

Join us at Single Homeless Project (SHP) as part of our Lewisham Vulnerable Adults Accommodation Service (LVAAS), delivering accommodation-based support across our properties in Brockley and New Cross. This is hands-on, day-to-day work alongside people experiencing homelessness and multiple disadvantage, where no two days are the same. You’ll build real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence, while navigating the challenges that can come with housing, health and wider support needs.

As a Project Worker, you’ll be at the centre of the service; working closely with colleagues and partner agencies to coordinate support that genuinely moves people forward. Alongside your client work, you’ll play a key role in keeping the service running safely and smoothly, from maintaining a secure, welcoming environment to staying on top of health and fire safety standards across the properties.

At SHP, this role is a starting point for growth. You’ll gain exposure to complex work, build confidence in your practice and be supported to develop your career in a way that works for you. If you’re looking for a role where you can make a tangible difference every day while growing your skills, you’ll find that here.

About you:

• You build trust quickly and genuinely, working alongside people experiencing homelessness and multiple disadvantage with warmth, consistency and clear boundaries
• You stay calm and practical in busy or challenging moments, able to balance competing demands without losing sight of what matters for clients
• You’re confident working in a property-based service, taking responsibility for creating a safe, well-run environment for both clients and colleagues
• You work well with others, whether that’s your immediate team or external partners, and know how to keep things moving forward
• You’re open to learning, reflective in your approach and motivated to grow your skills in a role that will stretch you

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 19th July at midnight

Interview date: Tuesday 28th July online via Microsoft Teams

A second stage interview will be arranged for suitable candidates in service in Lewisham. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

                                                                Donor Experience & Stewardship Manager

Salary £39,000 - £43,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days

Base Hybrid working for the foreseeable future, with regular attendance in  the office two days a week, including Thursdays, at our central office:

· Pears Building, Pond Street, London, NW3 2PP

Other office days may be worked from other sites at:

· Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

· Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The donor experience & stewardship manager will report to the head of fundraising operations & strategy.

We are seeking a creative and driven donor experience manager to join our team on a permanent basis. Working alongside members of the wider team, you will lead on creating and delivering a gold-standard experience for major donors supporting the Royal Free Charity, showcasing the impact their support has across our hospital sites. Your efforts will play a key role in ensuring continued, uplifted support for the charity.

You will play an important role within our Fundraising Operations team, helping to build relationships, and increase income, in a pivotal year for the charity, after our silent phase capital campaign launch. Your role will have a varied workload, supporting both core fundraising and campaign stewardship. The role will offer significant scope for development, giving you the opportunity to develop your skillset in a supportive, ambitious, and high-performing team.

The team

Our dynamic fundraising department generated c.£4m through donations in 2025/26, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises three teams which work closely together to achieve our shared objectives:

· Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our cancer campaign, and special events to support these activities.

· Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.

· Our fundraising operations team provides operational support for our fundraising and the wider charity through the provision of data and systems support, prospect research, stewardship, gift processing, reporting and governance. We underpin the work of the entire department.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification,

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: Monday, 20 July 2026, 12 noon.

Interview date: Wednesday, 29 July 2026/ Thursday, 30 July 2026

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Benefits:

Core benefits

· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part-time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Guided meditation

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

Location: Central London / Hybrid Working
Hours: Full-time, 37.5 hours per week
Contract: Temporary until mid-September 2026
Pay: £13.31 per hour (+ holiday pay)
Start Date: ASAP

Prospectus is delighted to be supporting a national charity in the search for a temporary People & Administration Coordinator to provide vital support to their People team over the summer period.

This is an excellent opportunity for an organised and detail-oriented administrator to join a busy and collaborative team. The role will focus primarily on compliance, data management and recruitment administration, making it ideal for someone with strong administrative experience who enjoys working with systems and processes. Previous HR or recruitment experience would be advantageous but is not essential.

Responsibilities

• Maintain accurate employee records across HR systems and recruitment platforms.
• Support data compliance activities, ensuring personnel files and records are up to date and accurately maintained.
• Coordinate document filing and data entry tasks with a high level of accuracy.
• Assist with the administration and tracking of DBS renewals.
• Support the setup and monitoring of pre-employment checks through external providers.
• Provide administrative support for recruitment and onboarding processes.
• Respond to routine internal queries and escalate issues where appropriate.
• Produce and maintain reports and records as required by the People team.
• Handle sensitive and confidential information with discretion at all times.
• Provide general administrative support to ensure the smooth running of People team activities.

Requirements

• Proven experience in an administrative, coordinator or office support role.
• Excellent data entry skills and strong attention to detail.
• Experience managing databases, systems or large volumes of information.
• Strong organisational skills with the ability to prioritise competing tasks.
• Confident user of Microsoft Office, particularly Outlook, Excel and Teams.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Experience within HR, recruitment, compliance or employee administration would be beneficial but is not essential.
• A proactive and adaptable approach with the ability to quickly learn new systems and processes.

This is a fantastic opportunity for an experienced administrator to gain exposure to a busy People function while contributing to important compliance and recruitment activities within a values-driven organisation.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

The selected candidate will deliver sexual health and well-being outreach and support for targeted groups in commissioned South West London boroughs, focusing on those at increased risk of poor sexual health.

The postholder will conduct outreach, education, and training in several settings depending on the needs of different young people. These could be educational settings, youth settings, community events, sports settings, clubs and pubs. You will provide targeted support to vulnerable young people, such as looked-after children (LAC), those who are not in education, employment, or training (NEET), those who come from areas of high deprivation and high need, and those with other increased risk factors, as well as young people aged 13-15 who are not yet able to access online services.

Are you an experienced fundraiser with a passion for building relationships, inspiring supporters, and delivering results looking for your first step into leadership? 

Shine is looking for a talented and motivated Senior Fundraiser to join our Fundraising Team. This is an exciting opportunity to combine hands-on fundraising with leadership responsibilities, helping to generate vital income that supports people living with spina bifida, hydrocephalus, and related conditions.This is an ideal step-up opportunity for an experienced fundraiser ready to broaden their leadership experience and take on greater responsibility.

You'll play a key role in developing and maintaining relationships with community groups, schools, businesses, organisations, and individual supporters across a designated region, while also supporting and developing members of the fundraising team.

ABOUT THE ROLE

As a Senior Fundraiser, you will be responsible for delivering fundraising income and supporter engagement across community, corporate, and events fundraising. You'll identify new opportunities, nurture existing relationships, and provide outstanding stewardship to ensure supporters feel valued and connected to the impact of their fundraising. 

You'll also provide line management and day-to-day leadership to designated team members, helping them to achieve their objectives and develop their fundraising careers. 

What You'll Be Doing 

Fundraising and Relationship Management

• Build and maintain strong relationships with supporters, businesses, schools, community groups, and organisations. 

• Recruit, engage, and steward supporters to maximise fundraising opportunities. 

• Grow income across community, corporate, and events fundraising. 

• Identify and develop income-generation opportunities. 

• Use Salesforce CRM and supporter insights to inform fundraising activity and relationship management. 

• Monitor performance against fundraising targets and contribute to income forecasting and reporting. 

• Work collaboratively across the charity to identify networks and opportunities. 

• Promote Shine campaigns, events, and activities to increase awareness and income. 

• Share inspiring supporter stories and fundraising successes with colleagues across the organisation. 

• Represent Shine at events, meetings, and networking opportunities. 

Leadership and Team Development

• Provide line management to designated members of the Fundraising Team. 

• Conduct regular one-to-one meetings and performance reviews. 

• Support colleagues with coaching, guidance, and professional development. 

• Contribute to the recruitment, induction, and development of new team members. 

• Help foster a positive, collaborative, and high-performing team culture. 

ABOUT YOU

We're looking for someone who is passionate about fundraising, enjoys building relationships, and has a proven track record of delivering results. 

You will have: 

• Experience in fundraising, particularly across community, corporate, and/or events fundraising. 

• A strong track record of achieving and exceeding income targets. 

• Excellent communication, networking, and relationship-building skills. 

• Experience managing multiple priorities. 

• Strong organisational skills and an understanding of KPIs, budgeting, target setting, and planning. 

• Experience using a CRM database, ideally Salesforce. 

• Competent IT skills, including Microsoft Office applications. 

• Strong attention to detail and the ability to produce high-quality reports and supporter communications. 

• A proactive, self-motivated, and positive approach to work. 

• The ability to work both independently and collaboratively within a team. 

Additional Requirements 

• Full UK driving licence and access to a vehicle. 

• Willingness to undertake occasional evening and weekend work to support fundraising activities and events. 

• Basic DBS & UK Right to Work.

Why Join Shine?

At Shine, you'll be part of a welcoming and dedicated team committed to making a real difference. This is a fantastic opportunity for an experienced fundraiser looking to take the next step in their career, develop leadership experience, and play a vital role in growing supporter engagement and fundraising income. 

If you're ready to use your fundraising skills to create lasting impact, we'd love to hear from you.

How to apply 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.   

If you would like to discuss the role in more detail or have any questions, please contact Jo Marriott, Head of Fundraising and Special Appeals via email to arrange a suitable time for a chat.

Location: National Support Centre, London SE1

Contract: Full time, permanent

Salary: £32,000 - £35,000 gross per annum, depending on experience.

Closing Date: 29 July 2026 

Marine Society have an exciting new role! Help us to manage our rapidly expanding marine apprenticeships and adult skills programmes to meet growing industry demand. We’re looking for someone who has coordinated apprenticeship programmes and is passionate about developing a high-quality experience for apprentices.

You’ll be expected in using learner management systems, reporting and process improvements to strengthen compliance, improve apprentice support and increase progression and retention.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for an Apprenticeship Programmes Officer to join our team.

About the role

This new role is to support the growth of Marine Society apprenticeship and adult skills provision. The postholder will work with the Apprenticeship Operations Manager to deliver high quality apprenticeship programmes through providing coordination, monitoring, compliance and support for all learners.

Responsibilities

• Support the Apprenticeship Operations Manager to coordinate delivery of all apprenticeship and adult skills programmes ensuring learners achieve maximum progression and achievement.
• Monitor apprentices’ progress, off the job training and attendance and provided individual support to overcome issues and barriers to learning.
• Implement the new learner management system to provide accurate data and improve visibility of apprenticeship performance. Assist the Lead Maritime Trainer with developing the Google Classroom online portfolio and electronic training record books.
• Assist the Lead Maritime Trainer to prepare for and record online teaching sessions and apprentice progress reviews.
• Plan a programme of personal development and enrichment opportunities for apprentices. Work with external agencies such as the Association of Apprentices to access benefits for apprentices.
• Undertake any other reasonable duties and responsibilities reasonably requested by management as may be required.

Requirements

• Minimum 2 years’ experience working in a college or training provider within a curriculum or learner support role
• Experience using VLE/LMS systems within apprenticeship training programmes
• Experience of planning work-based learning programmes within a team
• Good knowledge of levy-funded apprenticeship programmes and associated funding rules

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

We are recruiting for a Temporary Retention Manager for a social welfare charity.You will follow the standard journeys process, looking to build journeys with the Senior Growth Manager and agency to engage their audience with the right products at the right time.

Hybrid Working min 2 days in their London office

The Role:

Work with and support the Senior Retention Manager in the creation of the Retention communication strategy and communication plan.
Follow and support directorate-wide new processes and ways of working within your area
Understand and ensure your projects and work is following the prioritisation of Fundraising's key objectives.
Keep up to date with the wider issues in mass fundraising remaining appraised of sector trends and evolving practice.
Deliver supporter focused Retention journeys and campaigns, as instructed by the Senior Retention Manager, helping to make sure these integrate with wider work, have consistent messages to the messaging matrix, and test and learn to evolve to high performing fundraising campaigns.
Plan your campaigns and activity effectively supporting the Retention Officers in this area. Ensure that your plans are clearly communicated across fundraising and to other key stakeholders as needed to make sure they are aware of and signed up to interdependence's and delivery dates.
With the support of your manager, drive your own personal development to perform, develop, learn and grow.
With the other manager and officers, deliver the agreed suite of journeys and campaigns aiming at targets and campaign objectives as agreed and defined by your Senior Manager
Ensure all journeys and campaigns are effectively planned following campaign management processes with agreed timelines, sign off, data selection, response handling and all other standard agreed processes.

The Candidate:

Demonstrable experience of delivering effective supporter journeys and campaigns within a mass fundraising or marketing environment.
Experience working in a large, complex organisation with multimillion pound income and expenditure budgets.
Proven experience managing multiple pieces of work concurrently in a fast-paced environment.
Proven experience working with stakeholders at all levels, to ensure your projects achieve desired outcomes.
Proven experience of project managing mass communication campaigns and best practice working with agencies.


IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Our next Finance Manager will take a lead role in all aspects of bookkeeping, accounting, reporting and payroll for a busy ~£1.8M turnover charity with over 50 staff. The role is based in Willesden, NW10 with some hybrid working after probation.

To apply, Click 'Apply Now' and download the Application Form and Job Pack and follow the instructions. We do not accept CVs.

Job Description

Book-keeping:

·Overseeing a system using hard-copy files and Quickbooks Online

·Maintaining and reconciling bank accounts and credit cards

·Raising purchase orders

·Raising invoices and processing income

·Aged debtor management

·Apportioning overheads and central costs to projects

·Managing restricted funds

·Making payments online and occasional bank deposits

Payroll and staffing:

·Maintaining a system recording all aspects of staffing that impact payroll of a team around 50 people, including

• New starters, leavers and role changes
• Probation ending
• Sick pay
• Parental leave, carers leave etc
• Timesheets and accrued holiday for ‘As & When’ staff
• Staff loans

·Collaborating with an external payroll provider to ensure they have accurate and timely information

·Pension plan maintenance

·Health plan maintenance

·Making monthly salary payments

·HMRC payments

·Responding to ad-hoc queries around pay and benefits

Reporting:

·Monthly management accounts for Executive Director

• Profit & Loss
• Budget vs Actual
• Cashflow

·Bi-monthly reports for Trustee Board

• Budget vs Actual
• Written report explaining variance and anticipated changes

Budgeting:

·With Executive Director preparing a draft annual budget for presentation to and consideration by Trustee Board

·Presenting the agreed budget to Senior Staff, encouraging transparency and ownership for the financial performance of their areas of work

·Supporting with or leading on budget creation for funding bids

·Monitoring performance against budget closely, and liaising with senior staff when necessary

·With Office Manager supporting the process of tight budget control over expenditure such as utilities, building maintenance and training

Audit:

·Completing pre-audit checklist and information submission

·Ensuring online systems are up to date and ready for external auditor review

·Hosting Auditor in office and answering queries

Other:

·Contributing to strategy and business planning, ensuring that the financial position of the charity is considered and prioritised when planning for change

·Supporting the Company Secretary with Companies House and Charity Commission filings and reporting

·Supporting colleagues with the delivery of services in the building and activity participants in any way required

·We are proud to be a point of contact for people with a range of needs locally, so all staff contribute to answering phones, responding to queries and meeting visitors

·Any other tasks and duties as reasonably required in the role

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting half a million people and winning over £3bn of better wages for people who need it most. 

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. We are a non-partisan organisation and work with partners across the political spectrum to advance our mission.

Purpose

The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team for a 12-month contract. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will be experienced and confident in working to tight deadlines, responding to last-minute changes, and prioritising competing demands in a high-profile environment. They will be motivated to amplify the Living Wage Foundation’s mission of tackling low pay and insecure work.

The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact. 

In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work. This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities.  You will report to the Head of Communications.

As a senior leader, you will be responsible for managing and allocating part of the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact.

Main Responsibilities

Contribute to CUK mission and its strategic objectives:

• Provide strategic oversight of the organisation’s media strategy, ensuring it aligns with broader organisational, communications, and campaign goals, and establish clear processes for evaluating its success.

• Work alongside other Senior Managers across Citizens UK on cross-organisational activity including through the Senior Management Group

• Support the Living Wage Foundation’s Political Engagement Strategy by building and sustaining cross-party support for the organisation’s mission and objectives.

Situational awareness and research:

• Lead regular updates on key audiences, tracking positions on issues of interest and ensuring the team is fully informed.

• Guide the team in proactive media monitoring, enabling timely responses to significant developments.

• Collaborate with the Senior Research Manager to conduct and commission impactful research, driving media campaigns that effectively reach and engage target audiences.

Strategy development:

• Work alongside other Senior Managers in the Communications Team to shape and guide the overall communications strategy.

Lead on all media and messaging outputs, including developing high-quality materials, coordinating media events, and delivering media training.

Reputational & risk management:

• Develop and manage the organisation’s risk register, offering strategic oversight and serving as a primary contact for crisis communications.

• Manage and respond to reactive media enquiries promptly, ensuring alignment with the organisation’s values and objectives.

• Draft key messages and FAQs for media interviews and public responses, and advise senior leadership on sensitive media or reputational issues.

• Represent the Living Wage Foundation effectively in senior stakeholder interactions and participate in out-of-hours press duties when needed.

Materials development and dissemination:

• Oversee the Media Team in producing engaging press releases, blogs, opinion pieces, and media briefings to elevate the Living Wage Foundation’s profile and the voices of workers and employers within the Living Wage movement.

• Ensure media outputs and communications reflect the organisation’s values and uphold a consistent voice.

• Create and refine key messaging for public communications, including FAQs and response guides.

Social media and website

• Ensure consistency in messaging and alignment across all media and digital platforms in collaboration with the wider communications team.

External relationships (including media and press)

• Lead employer case study development, identifying and preparing Living Wage employers to speak to media and champion a real Living Wage.

• Drive stakeholder engagement efforts, cultivating valuable relationships with Living Wage employers, campaign partners, and media contacts.

• Build and maintain relationships with journalists across print, digital, and broadcast media to secure quality coverage.

• Collaborate with the Public Engagement Team to draft emails, speeches, speaker notes, briefings, and press notices for political engagements.

• Strengthen and maintain broad cross-party support for the Living Wage agenda.

Campaign & events management

• Provide a link between Events team and Senior Leadership Team to ensure efficient decision-making around key events.

• Lead on media and messaging elements of agreed comms-led campaigns.

Internal comms & knowledge management

• Oversee the development and maintenance of a comprehensive press database, mapping key media contacts and publications in line with the Living Wage Foundation’s objectives.

Internal relationships

• Work closely with the Senior Digital and Communications Manager to guide and oversee team initiatives.

• Provide line management and development support to the Media Manager and Events Manager.

Learning, expertise & DEI

• Lead media training sessions for LWF staff and Living Wage employers, enhancing their confidence and effectiveness in media engagements.

• Work collaboratively with colleagues across the LWF and Citizens UK, including communications and DEI teams, to develop and implement ethical storytelling practices, ensuring lived experience is represented responsibly, inclusively, and in line with organisational guidance.

• Contribute to a positive and inclusive team culture.

• Ensure accessibility is embedded across communications and events, working with relevant teams to implement best practice and organisational guidance.

Person Specification

(D) Desirable, (E) Essential

Experience

· Proven experience and a strong understanding of the UK media landscape, with experience building relationships with journalists and securing high-quality media coverage. (E)

· Experience in line managing and leading a team. (E)

· Demonstrated experience in managing sensitive reputational issues, including risk assessment and crisis communications. (E)

· Skilled in leveraging real-life stories and case studies to drive engagement, including experience in leading media training for spokespeople. (E)

· Strong track record in designing and executing high-impact communications strategies that achieve measurable results. (E)

· Experience of working collaboratively across teams and influencing senior stakeholders to achieve shared objectives. (E)

· Experience of working with a range of voices and perspectives, including community, worker or lived experience storytelling. (D)

Key skills and knowledge

• Outstanding written and verbal communication skills, with the ability to produce and edit clear, engaging content suitable for media, digital and public audiences. (E)

• Competence in using social media platforms to engage audiences effectively, understanding their role in broader media strategies. (D)

• Proficiency in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies. (E)

• Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences. (E)

• Solid understanding of the political landscape and public affairs, with experience engaging cross-party stakeholders (E).

Personal qualities & values

• An enthusiasm for media and communications, coupled with a strong commitment to the mission of the Living Wage Foundation. (E)

• Ability to lead, support and develop high-performing teams, fostering a collaborative and inclusive working environment. (E)

• Commitment to equality, diversity and inclusion, with an understanding of how to communicate responsibly and ethically about lived experience. (E)

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be held 17th and 18th August.

We are working with a medical charity to recruit an Individual Giving Officer to join its fundraising team. Reporting to the Individual Giving Manager, this role offers a pivotal opportunity to support the delivery of the charity's individual giving programme at a time of significant growth and innovation. The programme includes face-to-face fundraising, in-memoriam giving, and direct mail appeals.

The hybrid working is 2 days a week in the office, they would consider part time as well, 3 days a week, with 1 day a week in the office.

MAIN DUTIES:

Position: Customer Services and Central Administration Officer
Hours: Full time, 35 hours per week
Contract: Permanent
Location: Office-based in London N4 (with some flexibility to work remotely 1 day per week)
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.

We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of income types on our CRM, providing admin support through management of your supporter care inbox and provide health and safety cover for the office you’re based in - the office location will depend on which of our locations are closest to you.

This is an office-based role, with staff working from home 1 day a week upon successful completion of a six-month probation period.

Closing date for applications: 9:00 on Monday 27th July 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Harrow, Mental Health Crisis Alternative Service. 

Sounds great, what will I be doing?

In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users.

Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays. 

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested

Documents

Every week, people who've fled war, violence and persecution find somewhere to feel safe again - with one of our therapists. We're recruiting self-employed sessional psychotherapists, counsellors and supervisors across Devon, Somerset and Bristol.

We believe everyone deserves the chance to rebuild their life after trauma. We provide free, long-term psychotherapy to refugees, people seeking asylum and people who've experienced trafficking, alongside training and supervision for people working with trauma across the South West. We're a warm, small team, built on the values of Compassion, Collaboration and Courage.

This job is for you if…

• You're a qualified psychotherapist or counsellor with a humanistic and/or integrative training, registered or accredited with a professional body (e.g. UKCP, BACP)
• You care about supporting refugees and people seeking asylum, and can commit to at least two years with us
• For supervisor roles: you also have additional training in supervision and experience working directly with this client group

We strongly encourage applications from therapists with lived experience of the asylum process, and from Global Majority and ethnically minoritised backgrounds. Don't meet every requirement? Apply anyway - we'd still love to hear from you.

What we offer

Free monthly group supervision, free use of our therapy rooms, ongoing CPD, and free onboarding and training covering trauma-informed practice, cross-cultural work, and working with interpreters.

Key details

Basis: Self-employed, minimum two-year commitment
Location: Plymouth or Exeter (Devon), Bridgwater, Taunton or Weston-super-Mare (Somerset), or Bristol
Hours: Minimum 2-3 hours per week, arranged directly with your clients
Pay: £35-£50 per session/hour depending on type (full breakdown in the job pack)

Before you apply

Please read the full job pack and our Impact Report - they cover the organisation, team, role, responsibilities and pay in detail.  We're also hosting an optional online information session on 27th July at 7pm. Registration details can be found in the downloadable Job Pack.

How to apply

Answer the screening questions and attach your work history and experience in whatever format is easiest (CV, LinkedIn Profile or using our simple template).

You're welcome to apply by video, or voice note instead, bub please contact us arrange this - details in the Job Pack - or if you have any questions, including reasonable adjustments.

Timeline
Deadline: 17th August 9am · Outcome by: 25th August · Interviews: 1st & 3rd September (online) ·  Induction: 19th September (online) · Client work begins: 1st October