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Job Title: Investment Manager
Department: Investment
Reports to: Investment Director
Employment Type: Full-time, Permanent
Salary: £61,500 to £67,000 per annum, depending on experience
Location: Hybrid - London, EC1Y and homeworking
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.
Since 2011, we have helped the UK's social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty.
BSC manages £634m of its own investments as well as acting as a portfolio manager for the Schroders BSC Social Impact Investment Trust managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.
BSC has built a market leading impact investment approach. In 2025 BSC was placed on the BlueMark Global Practice Leaderboard after ranking in the top-quartile across all 8 dimensions of the Operating Principles for Impact Management.
The opportunity:
We’re recruiting an Investment Manager to identify, assess and manage impact investment opportunities. You will also work with other teams to help develop the social impact investment market in the UK, working with investors, social enterprises and government.
We invest in our people as seriously as we invest our portfolio. You’ll accelerate your growth through hands-on experience across multiple asset classes, tailored training programmes, direct exposure to our Investment Committee, and collaboration with sector-leading specialists.
If you’re passionate about using investment to help improve people’s lives, we want to hear from you.
What you will do:
Support the development of new investment opportunities, including:
Helping identify social issues or market needs where social impact investment can be an important part of the solution;
Helping develop creative and innovative solutions to these identified social issues including building collaborative partnerships with diverse stakeholders including investors, charities and government.
Lead prospective investments through our investment process, including:
Project and relationship management, including supporting pipeline development and tracking;
Undertaking detailed investment analysis, including of the market, the prospective investee, and the financial, social impact and systems change cases;
Supporting the structuring of prospective investments;
Preparing and presenting investment recommendations to our Investment Committee;
Helping negotiate legal documents and close transactions.
This role will start in either our social lending & ventures areas with the potential to rotate across asset classes over time.
Manage a number of our existing portfolio investments, including:
Working with the fund managers to evaluate and manage their financial and social impact performance;
Supporting and co-ordinating fund manager reporting to enable us to assess the contribution of the investments to our systems change, impact and financial goals across our portfolio and in the relevant asset classes;
Supporting the design and undertake of analysis on impact and financial performance across portfolios of investments, including across asset classes and impact themes.
Systems change agent:
Supporting the development and delivery of key strategic projects in BSC’s asset classes and strategic areas of focus, moving towards leadership of strands depending on experience and learning over time
Managing relationships with and help the long-term business development of fund managers
Supporting our engagement work with investors and with charities and social enterprises to deliver on our strategic goals
Team and approach
Helping to build a world class social impact investment team and approach at Better Society Capital, including acting as a champion for part of our impact investing approach or being part of a working group to deliver a strategic priority.
Contributing to organisation-wide initiatives that help us deliver our mission such as working groups to improve the way we work or how we engage with certain stakeholders.
What you will bring:
Qualifications & Experience
Essential:
A passion and demonstrable commitment to improving lives in the UK
Experience of undertaking and communicating detailed analysis of complex problems
Experience developing solutions to complex problems
Work experience that faces the financial, social or public sector
Proven relationship building and influencing skills
Desirable:
Work experience in social impact investing
Proven project management skills
Knowledge of housing or real estate, venture investment, social outcomes contracts or lending
Skills, Abilities and Attributes
Structured thinker – able to deal with complexity and uncertainty
Innovative, creative and strategic approach to problem solving
Solves problems with multiple stakeholders in an open and empathetic way
Collegial team player – flexible and willing to work with and contribute to a team
Self-starter – able to work under own initiative and source new opportunities
Relationship management – excellent interpersonal skills and able to build relationships at all levels
A confident and effective communicator when writing and speaking
Hunger for continued learning and development, including developing others
Embody Better Society Capital core values:
Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
Ø Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
Ø Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
Ø Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
How to apply:
Closing Date: 11.59pm on Sunday 10th May 2026
Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and a short cover letter which should answer the following:
Think of one piece of professional work from the last 3 years that best demonstrates why you’d be a strong fit for this role at Better Society Capital. Please cover:
- Context: Where were you working and what was the goal?
- Your role: What were you personally responsible for?
- Two key decisions you made: What options did you consider, and why did you choose the path you did?
- Impact: What changed as a result? Please include any concrete outcomes (numbers, stakeholder feedback, decisions taken, etc.).
- Looking back: What, if anything, would you do differently now, and why?
Your CV will be anonymised and reviewed by the hiring panel to help minimise unconscious bias.
Interviews
Initial Screening calls: w/c 18 May 2026
Round 1 virtual interviews: w/c 01 June 2026
Round 2 in-person interviews: w/c 08 June 2026
As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.
If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.
You can find out more about our recruitment approach here
Other terms
Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.
Right to work: Unfortunately we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and for the duration of employment.
Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
The Partnership Development Team at Alzheimer’s Research UK prides itself on delivering sector-leading partnerships. We are a friendly, collaborative, and ambitious team driven by our goal to fund vital dementia research and ultimately find a cure for dementia.
Our Partnership Development Officer is responsible for establishing and managing some of our corporate partnerships under the guidance of the Partnership Development Manager (PDM). This role will hold and develop strong long-term relationships with key stakeholders within some of our highest-level corporate donors.
You’ll have some experience in relationship management and project management skills, as well as attention to detail and an organised approach to a busy and varied workload. These skills will have been developed in either a charity or corporate role.
The Partnership Development Team sits within the Corporate Fundraising function, which is part of the Philanthropy and Partnerships Directorate. We collaborate closely with all teams across the charity, so communication, collaboration, and strong relationship skills are essential.
We are lucky to work with some fantastic UK-based and international companies who recognise our passion, creativity, and ability to work flexibly to achieve their CSR aims while supporting ARUK’s strategic goals. Awesome brands like The Perfume Shop, Omaze, Warburtons and Cadbury are just some of the organisations that have joined our mission to find a cure for dementia.
Key Responsibilities:
Under the guidance of the PDM, hold responsibility for the account management for our corporate supporters. Acting as the day-to-day contact point for the company and its staff, overseeing all partnership activity, and ensuring the highest standard of supporter care at all times.
· Work closely with the PDM to implement new partnership set-ups, create and execute partnership engagement and fundraising calendars and reporting methods.
· Respond promptly and professionally to your accounts, ensuring high-level customer service is maintained from across the charity.
· With the support of the PDM, create and support Partner Charity Committees and Ambassador networks.
· Build and maintain strong relationships with internal and external stakeholders, including Senior Leadership Team.
· Effectively communicate and influence internal and external stakeholders.
· Offer extensive, creative fundraising ideas to support partner companies, using support from the PDM and the wider Partnership Development Team.
· Assist with the organisation of innovative, engaging corporate fundraising events and attend events where relevant.
· Ensure partnership activity follows policies, procedures and regulations; and that each partnership follows the legal and accounting rules ARUK has in place.
· Ensure effective management of all partnership activity, clearly communicating progress.
· Support the PDM to identify and pursue opportunities to broaden and lengthen relationships, creating multifaceted partnerships.
· Together with the PDM, work closely with the communications team to create clear partnership communication plans and ensure corporate fundraising press opportunities are maximised and the impact is communicated clearly to the partner company.
· Achieve agreed financial and non-financial targets, to include partnership income and stewardship goals. Monitor and track quarterly changes against financial goals and ensure this is effectively communicated both externally and internally to inform quarterly re-forecasts.
· Work proactively with employees at all levels within the companies you are supporting to maximise potential income.
Support the PDM and Senior Partnership Development Manager (SPDM) in executing the corporate fundraising strategy for ARUK, to increase the team’s income.
· Work with the PDM to ensure that the most appropriate use is made of internal and external contacts to support the work of ARUK, identifying networking, influencing and engagement opportunities.
· Ensure the operational delivery of the Partnership Development Team’s strategy through your partnerships.
· Ensure new business prospects within partnerships are identified and passed to the New Business Team.
· Undertake project work as requested by the PDM to increase engagement with ARUK from within our corporate partners and develop Alzheimer’s Research UK’s offering to our partners.
· Share any learnings with the team.
Represent the charity professionally in a high-level corporate context
· When representing the charity externally, influence and engage external contacts at all levels to maximise corporate fundraising potential.
· Maintain up-to-date knowledge of developments within the dementia research field.
· Communicate confidently about the research we are funding and dementia/ARUK more broadly. Including presenting to large audiences.
Knowledge, skills and experience needed:
· Building and maintaining high-level relationships through networking and influence both internally and externally.
· Confidence working with Word, Excel, PowerPoint and Outlook.
· Ability to ensure effective reporting with partnerships when tracking charity income via various sources, including our CRM system.
· Ability to execute projects from beginning to end under the guidance of a line manager.
· Experience in tracking income and identifying any risks or upside in target attainment.
· Good account management and relationship management skills in either a charity or corporate role; transferable sales or marketing skills also relevant.
· Effective planning, prioritisation and organisational skills with excellent attention to detail.
· Strong communication skills, with the ability and confidence to present to corporate audiences.
· You work well as part of a team but are proactive and can work independently.
· A confident and friendly manner; would feel at ease representing the charity to high-level external contacts.
· Willingness and ability to travel independently in the UK and to work outside of regular office hours when needed.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 26th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
We are looking for a Quality & Service Improvement Officer to join our Quality and Service Improvement Team. You’ll be a key driver of Samaritans’ aim to improve the consistency and quality of our services, ensuring excellent service delivery to all our callers in their time of need.
We are a fun, friendly and supportive team whose focus is on delivering excellence to our callers and volunteers. The team sits within the operations directorate and is split into Safeguarding and Caller Support and Quality and Service Improvement. Between us and the senior volunteers that work alongside us we support 201 branches, over 20,000 amazing volunteers across the UK and Ireland whilst ensuring we provide a safe and effective service to our callers.
Contract
What You’ll Do
You will be providing expert advice, guidance and support to specialist and senior volunteers and staff, in the management and application of a range of Samaritans quality assurance policies and procedures.
You will also be supporting caller feedback processes as well as new project developments.
What You’ll Bring
Criminal record check (DBS)
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Full Job Description and Person Specification below.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.
Applications close: 29th April
Video Interviews will be held between 5th and 12th May
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Contract: 12 month fixed term, full-time
Annual leave: 33 days (plus eight bank holidays)
Benefits:
Dementia UK has a fantastic opportunity to join our talented Community Fundraising team as the National Community Fundraising Manager for a maternity cover. You will lead our National Team and grow income from acquiring mid-value and mass community supporters across the UK while designing meaningful, engaging supporter experiences.
You’ll work closely with the Community Fundraising management team to deliver strategy, manage budgets and monitor KPIs, while leading on innovative marketing, automated stewardship activity and the development and expansion of our Volunteer Ambassador Programme. The role combines strategic planning, data and insight, team leadership and cross team collaboration on key growth projects.
We are looking for an experienced community fundraising manager with a strong track record of income generation, budget and team management, alongside having a collaborative approach and commitment to Dementia UK’s values. You will be confident using data and insight to inform decisions, whilst bringing expertise in relationship fundraising, marketing campaigns and volunteer programme management.
We’d love to hear from you if you would like to help shape the future of national community fundraising at Dementia UK, lead a talented national team and drive sustainable growth to deliver work that makes a real difference.
This role is subject to a Basic DBS check.
Our culture
In addition to offering a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to feel comfortable being themselves at work.
Dementia UK is a Disability Confident employer.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting our client in their search for a Head of Communications and Marketing.
The organisation is a charity that believes that experienced professionals can make exceptional teachers who shape young lives. That’s why, since 2017, they have worked to attract, support and champion those who make a courageous career leap into the classroom; more than 1,300 so far.
The charity currently has teachers in over 700 schools, teaching over 125,000 students. Their purpose is to stand beside career-change teachers as they navigate a new professional identity and bring their experiences, skills and networks to the students, subjects and schools that need them.
The charity has developed a strong brand, reflecting it’s unique work in the sector, and has some high-profile champions and advocates who enable the charity to secure regular national print and television coverage. The charity invests significantly into it’s marketing budget to achieve it’s goals of recruiting new career changers to it’s programmes.
This Head of Communications and Marketing role is available on a permanent contract and full-time or part-time basis (0.8 FTE/4 days per week). This is a hybrid role where you will be mainly based from home. The postholder will be based in London for monthly co-working days with the team and meetings with external clients when needed. The salary range for this role is £46,000-£50,000 FTE (dependant on level of experience).
In this role you will report to the Director of Philanthropy and Communications, and together, provide strategic leadership to shape and share the charity's story, driving engagement across key audiences to support their mission and vision.
You will work closely with the Recruitment Director and their team to shape marketing strategy to recruit new teachers through digital channels. You will oversee and maintain the website, blogs, annual impact report, films, and core content. You will develop and grow the Now Teach brand, ensuring brand consistency across all channels.
You will manage a significant budget and play a key role in maximising return on investment. You will create and monitor communications metrics and KPls. You will provide media support by managing an outsourced press office to secure targeted coverage aligned with the charity's strategic priorities. You will identify and develop new opportunities in line with their strategy. You will also own and use the marketing automation platform (Active Campaign), automating marketing activity.
To be successful in this role, you be a proactive and hands-on individual with demonstratable experience in a strategic marketing and/or communications role. You will have a proven track record of communicating a cause using a range of communications tactics and engaging external audiences. You will be comfortable with designing and implementing ideas to support with developing and improving strategy.
You will have strong communication skills, with the ability to work with different internal departments, external contractors and consultants. You will also have experience in line management. You will have strong project management skills and experience using marketing automation platforms and other multichannel marketing technologies.
To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to join Citizens Advice Woking as part of a specialist partnership with i-access, Surrey’s drug and alcohol support service. As a Generalist Adviser, you will work directly with individuals in recovery, helping them navigate some of the most challenging issues they face - including welfare benefits, debt, and housing.
Working across a mix of in-person, remote, and outreach settings, you will provide tailored, practical advice that helps people overcome immediate crises and build longer-term stability. You’ll take time to understand each client’s situation in depth, explore their options, and where needed, actively support them - whether that’s completing applications, negotiating with third parties, or advocating on their behalf.
This role is about more than advice - it’s about empowering people at a critical point in their lives. You’ll work closely with i-access staff to ensure a joined-up approach, while also being part of the wider Citizens Advice Woking team, connecting clients to additional support where needed.
We’re looking for someone who is confident managing a varied and sometimes demanding caseload, with strong listening skills, sound judgement, and the ability to turn complex information into clear, practical guidance. Experience in advice work is essential, and knowledge of welfare benefits, debt, or housing would be a strong advantage.
In return, you’ll be part of a supportive and purpose-driven organisation, with opportunities for ongoing development and the chance to make a meaningful, day-to-day difference in people’s lives.
The client requests no contact from agencies or media sales.
The Partnerships and Philanthropy Manager will play a key role in driving income growth through philanthropy and strategic partnerships across Northern Ireland. Reporting to the Northern Ireland Director, with a dotted line to the UK Head of Philanthropy and Partnerships, this role will contribute to the delivery of an ambitious growth strategy. The post-holder will build and steward relationships with major donors, corporate partners, and philanthropic organisations to ensure alignment with national and regional objectives, and will lead the development of high-quality fundraising, cultivation and stewardship events that deepen engagement, grow income and strengthen long-term supporter relationships. They will also lead and support their direct report, ensuring a collaborative, high-performing fundraising team.
About You:
ESSENTIAL
DESIRABLE
To view the full job description, please click on the link below to download the document.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 24 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
Details of our benefits could be found on our website.
Job Location: Belfast (Hybrid)
Concern UK operates a flexible hybrid working policy, which can be a mix of home and office working. However, due to the nature of this role, the post‑holder may be required to attend the Belfast office more frequently and travel to meet corporate partners, donors, and attend networking or external events.
Our Belfast office is located in an historic building in a lively area, close to the Ulster University Belfast campus, cafés, restaurants, shops, and excellent transport links. The building is full of character, blending historic charm with modern, flexible workspaces designed for collaboration and creativity.
Candidates must be legally entitled to work in the UK at the time of application.
Belfast: £46,140 to £51,267, based on full time hours (35 hours per week)
New employees will normally start at the minimum of the pay band, with scope for progression over time.
The successful post holder will be required to complete a criminal records self-declaration form and a Basic AccessNI check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
Our mission is to permanently transform the lives of people living in extreme poverty, tackling its root causes and building resilience.
The client requests no contact from agencies or media sales.
Guildford Cathedral is seeking an organised, personable and proactive Liturgy & Music Administrator to provide high quality administrative support to our vibrant Liturgy and Music Department.
This is a key role at the heart of the Cathedral supporting clergy, musicians, volunteers and families, and helping ensure the smooth delivery of services, choral music, occasional offices, concerts and communications.
About the Role:
Reporting to the Canon Precentor, you will be a central point of contact for liturgical and music-related enquiries and will work closely with colleagues across the Cathedral’s administration team.You will need excellent organisational skills, strong communication and a calm, flexible approach to a busy and varied environment.
Some of the Key Responsibilities of the role:
About You:
You will be highly organised, approachable and confident in managing multiple priorities.You will enjoy working with a wide range of people and be comfortable operating in a worship-focused environment.Previous administrative experience is essential; experience in a church, music or events setting would be an advantage.
Please refer to the attached Job Description for the full details of the Liturgy & Music Administrator role.
Why Join Us?
This is a rewarding opportunity to contribute to the worship and musical life of Guildford Cathedral, working as part of a supportive and dedicated team in a unique and inspiring setting.
Ready to Apply?
To apply, please complete the application form, and include a covering letter addressing how you meet the Key Tasks and Essential and Desirable criteria in the person specification, as well as your CV.
Referees will not be approached without your consent.Applications will only be considered with a completed application form, CV and covering letter. Guildford Cathedral operates under a Safer Recruiting policy. Proof of eligibility for working in the UK will be required before appointing.
Closing date for receipt of application is 7 May 2026.Shortlisted candidates will be interviewed on 18 May 2026.
Guildford Cathedral is committed to the protection, safeguarding, care and nurture of all children and vulnerable adults within the church community. Our Safeguarding policy complements and is compliant with the Church of England’s safeguarding policy statement for children, young people and adults, ‘Promoting a Safer Church’ (2017).
We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as it is essential that we reflect the diversity of the communities we serve.
Please note that if you are shortlisted and are unable to attend on the interview date, it may not be possible to offer you an alternative date.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Change Lead, Youth Sector
Reports to: Head of Change for Youth Sector
Salary: £56,600
Location: Central London, Hybrid*
Contract: 2 years -fixed term contract
Closing date: Thursday 23rd April 2026 at 12pm (noon)
Interviews: Week commencing 4th May 2026
About the Youth Endowment Fund
All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope.
But it doesn’t have to be this way.
The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it.
Key Responsibilities
We are making good progress building the evidence of what works within and around the youth sector to reduce violence. With the launch of the new Practice Guidance we are keen to translate evidence recommendations into practice. The greatest risk is that evidence stays on the shelf and doesn’t help young people – your role is to make sure that doesn’t happen.
You’ll focus on helping local authority commissioners use our tools and guidance in their everyday decisions about youth services. This will involve:
Creating clear, practical content like guides, toolkits and workshop materials to support the use of Practice Assessment for the Youth Sector (PAYS).
Leading our Practice Guidance programme, working closely with commissioners to help them use evidence in their work.
Building strong, trusted relationships with senior leaders across the sector.
Planning and tracking how we support more commissioners to adopt evidence-based approaches.
Spotting what tools or resources are needed and helping develop them.
Finding effective ways to share evidence, from events and workshops to online sessions and presentations.
As a senior member of staff in the organisation, you also:
Build a culture where it is natural to perform well and support colleagues brilliantly.
Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.
About You
You are this sort of person:
You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do.
You understand Local Authority Commissioners working specifically working with the youth sector. You really understand how youth commissioners work, from Directors of Children Services, Heads of Services to senior stakeholders within the youth sector. You have experience of commissioning youth provision, working in youth sector, ideally in a role that worked with young people who are vulnerable to or involved in violence. You can demonstrate ability to reflect on and adopt evidence-based practice in relation to the youth sector.
You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex information into plain writing that everyone can understand.
You have excellent project and time management skills and the ability to deliver high-quality work in a fast-paced environment. You can work independently and to a high standard.
You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you.
You are an excellent strategic thinker. People say that you are good at seeing the big picture. You have experience of wrestling into place a strategy for a project or organisation. You are good at thinking logically, but you are also creative. You have ideas but are happy rejecting a lot of them. You like seeing things from different points of view.
You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player.
You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.
You understand young people. You understand what the lives of vulnerable young people can be like and you understand some of the organisations that work with them, ideally through first-hand experience.
You are committed to equality, diversity and inclusion.
You must have this sort of experience
Changing frontline practice and systems: You have significant experience in leading behaviour, practice or policy changes within the youth work sector. You can show how these have been effective in delivering tangible change.
Commissioning, or supporting the commissioning of, youth sector services, preferably in a role/setting specifically working with young people who are vulnerable to or involved in violence.
You might have this sort of experience:
Crafting and delivering a strategy to get a new piece of evidence or guidance adopted within the youth sector.
Behaviour change research experience.
Working with other funders and commissioners of youth services, such as housing investment leads.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London, but you don’t have to be.
Those living in London and within the 32 London Boroughs are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please send a CV and cover letter, and complete the monitoring form by click on the "Apply for this" button by Thursday 23rd April at 12pm (noon).
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
1. Turning evidence into practice: We are keen to ensure that our Practice Guidance and tools are actively used by commissioners. This role requires building trusted relationships with local authority commissioners and other local funders to encourage evidence-based decision-making. Describe your experience influencing senior stakeholders to change practice or adopt a new approach?
2. Influencing commissioners: This role requires building trusted relationships with local authority commissioners and other local funders to encourage evidence-based decision making. Describe your experience influencing senior stakeholders to change practice or adopt a new approach?
3. Excellent project management: Will be critical to delivering the Practice Guidance programme and supporting adoption across the sector. Tell us about a complex project you have led from planning through to delivery and share what management tools aided you.
Interview process
This will be a one stage process, with interviews taking place the week commencing 4th May 2026.
PLEASE NOTE: We do not sponsor work permits, and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support
• Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
APB exists to support Religious Order Bursars (and others) involved in the management of their charities. A vacancy in the post of General Secretary will arise later this year due to the retirement of the current post holder.
The General Secretary is responsible for the day-to-day administration and management of the Association which has over 200 members. The General Secretary ensures the APB website is kept up to date and useful resources are available to support members in their work. Each year an annual conference is held over either 3 or 4 days, and the General Secretary is responsible for the organisation of this.
This is a home-based position that will require attendance at in person meetings from time to time and at the 3 or 4-day annual conference each October.
The post holder will need to be flexible and have a good knowledge of Microsoft office including excel, good administrative skills and an approachable manner as the key link for members. General knowledge of finance and accounts would be an advantage.
The closing date for completed applications is midday on Friday 1st May 2026.
Interviews to be held on Tuesday 12th May in the FCJ Centre, 32 Phoenix Rd, London, NW1 1TA
No agencies please.
APB supports religious bursars & staff who deal with the financial affairs of their Provinces and who put the finances at the service of the mission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Sepsis is one of the UK’s leading causes of preventable death, yet many people don’t recognise the signs early enough. This role is about changing that through compelling communication.
We’re looking for an exceptional writer and storyteller who can turn life-saving messages into content people engage with.
This is a hands-on role for someone with 2+ years’ experience. You’ll create content that reaches new audiences and drives awareness of sepsis and UK Sepsis Trust’s work.
You’ll be part of a small, passionate team, working closely with the Head of Partnerships and Campaigns, Marketing and Communications Lead, and Digital Media Officer.
About you
· Compelling writer and storyteller
· Proactive, creative, and organised
· Comfortable managing multiple priorities
· Confident engaging with online communities
· Collaborative with excellent relationship skills
· Committed to inclusive, accessible communications
What you’ll do
· Write and edit high-quality content across paid/organic social, web, email, and campaigns
· Relaunch and grow our TikTok
· Turn real-life stories into educational case studies
· Plan and schedule content across channels
· Manage and engage our social media communities
· Track performance and use insights to improve results
· Deliver email campaigns that drive support
· Contribute to internal comms and ensure consistency
What you’ll bring
Essential
· 2+ years in a content or communications role
· Experienced writing for social, web, and email
· Skilled managing social channels and online communities
· Care about clarity, tone, and detail
· Able to turn complex information into clear, engaging content
· Familiar with tools like Canva, Mailchimp, WordPress (or similar)
· Experience growing engagement and understanding analytics
· Basic knowledge of SEO
Desirable
· Basic image and video editing skills
· Eye for design and visual storytelling
· Experience with Adobe Creative Suite
· Working knowledge of Salesforce CRM
· Experience in charity, not-for-profit, or health sectors
Why us
We’re a small team doing big things. You’ll own your work, be supported to do it well, and see the real impact – helping save lives.
Our Employment Benefits include:
· 27 Days annual leave excluding bank holiday rising to 32 with service
· Enhanced Maternity and Paternity leave
· Employee Assistance Programme
· Generous CPD Allowance
· Flexible working arrangements
This is a home based role with occasional travel to London/Birmingham/Manchester.
How to apply
Send your CV and a short covering letter by 1st May telling us why this role excites you and what you’d bring to the team.
The client requests no contact from agencies or media sales.
Dementia Creative Arts Project Worker
Location: Camden (South of the borough, with travel required)
Hours: 7 hours per week
Contract: 1-year fixed-term
Salary: £6,249.88 per annum (pro rata of £31,249.40 FTE)
About the Role
We are looking for a creative and compassionate individual to join our team as a Dementia Creative Arts Project Worker. This is an exciting opportunity to support people living with dementia through engaging, person-centred creative sessions delivered in their own homes.
You will work with a cohort of volunteer artists, musicians, and performers to design and deliver tailored, one-off creative sessions that enhance wellbeing, communication, and social interaction. This role is ideal for someone passionate about the arts and committed to improving the lives of people living with dementia.
Key Responsibilities
Manage a caseload of clients living with dementia or cognitive impairment
Carry out person-centred assessments to understand clients’ interests, abilities, and needs
Plan and coordinate creative sessions including visual arts, music, and performance-based activities
Recruit, train, and support volunteer artists and facilitators
Match volunteers and artists with clients to ensure meaningful engagement
Conduct home visits, process referrals, and carry out risk assessments
Monitor, evaluate, and report on project outcomes and impact
Build partnerships with artists and external organisations
Provide information and guidance to carers, professionals, and stakeholders
Support project evaluation and reporting requirements for funders
About You
We are looking for someone who:
Has experience working with people living with dementia or vulnerable adults
Has a strong interest or background in creative arts, community arts, or wellbeing activities
Is skilled in person-centred approaches and building meaningful relationships
Can work independently and manage a small caseload effectively
Has experience working with or coordinating volunteers
Is organised, reflective, and committed to continuous improvement
Has strong communication and partnership-working skills
What We Offer
27 days annual leave (pro rata) plus bank holidays, rising with service
Contributory pension scheme (6% employer / 6% employee)
Ongoing training and professional development
A supportive and inclusive working environment
Additional Information
The role requires flexibility to meet the needs of clients and the service
Travel within the south of Camden is required
This post is subject to safeguarding requirements and adherence to organisational policies
How to Apply
If you are passionate about using creativity to improve the lives of people living with dementia, we would love to hear from you. Please complete the attached forms and return them to us.
Why Age UK Camden?
We’re proud to support our staff with a range of benefits, including:
London Living Wage Employer
Equal Opportunities Employer
Dementia Friendly organisation
Pension scheme with employer contributions
Health cash plan to help with everyday healthcare costs
Employee Assistance Programme offering free, confidential support
Ongoing training and development opportunities
Supportive, inclusive team culture rooted in our values of kindness, courage, justice, and hope
Striving to be an Equal Opportunities Employer
The client requests no contact from agencies or media sales.
Reporting to the Shop Manager, you will lead a team of volunteers to raise funds to invest in achieving the charity’s goal to save lives in Yorkshire and portray the charity as a professional, credible brand which acts with integrity. You will also provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.
You will need to be committed to creating a welcoming professional atmosphere and demonstrating the values of Yorkshire Cancer Research. You will also be a passionate and enthusiastic ambassador for the charity and its work.
For further details please refer to the role profile.
The charity is a responsible and flexible employer.We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Title: Active Recovery Lead
Employer: The Southmead Project
Accountable to: Head of Active Recovery
Place of Work: The Southmead Project, Southmead, Bristol. BS10 6AS
Hours: 3 to 4 days per week. Must include Monday, Wednesday and Thursday.
Contract: Permanent
Salary: £33,505 p/a pro rata
The Southmead Project:
The Southmead Project is an equal opportunities employer providing free counselling and support for survivors of abuse and addiction across Bristol and surrounding areas. We welcome adults aged 18 and above of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We respect and cherish the differences between people and affirm every person as an individual. Our recruitment is done in line with safer recruitment practices.
We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage every staff member to have a supported, well-rounded and enriched working experience:
Paid supervision for 1.5 hours per month, with an external clinical supervisor
Line management for 1 hour per month
Training budget of £500 per year to spend on relevant training of that person’s choice
Optional private counselling for up to twelve sessions per year with an external counsellor of that person’s choice
Employer pension contribution of 5%
The Active Recovery Project gives adult survivors of abuse the opportunity to take part in community-based activities. Members of Active Recovery can participate in a variety of group activities with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation. The activities are based on ideas from our members and include water-based activities (such as rowing, canoeing, sailing and kayaking), surfing, trips to community spaces and creative sessions (such as arts and crafts). Activities take place every week. Each activity will last approximately 2.5 hours each. Members can attend the group sessions for up to 18 months.
Job Purpose:
We are looking for a warm and passionate leader to come and join the Active Recovery Service.
As an Active Recovery Lead, their job will be to develop and deliver the Active Recovery Project in Bristol and in Somerset. Using a trauma-informed approach, the Active Recovery Lead will create and provide a safe and supportive space for clients from The Sexual Violence Alliance organisations (The Southmead Project, SARSAS, Womankind and the Bridge Sarc) to participate in a variety of group activities, with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation.
Principal Tasks:
Run two Active Recovery groups a week, with , with the help of the Practitioner.
Provide initial trauma-informed assessment phone calls and/or meetings with potential members as part of the registration process for Active Recovery. This includes assessing need, risk and suitability for the service using a trauma-informed approach.
Create safety plans and tailor activity sessions where appropriate after building relationships with members following the initial phone calls.
Plan trauma-informed sessions for members, including producing risk assessments for each activity, visiting activity locations and delivering relevant trauma training to activity providers.
Oversee and lead on setting up, delivering and debriefing about activity sessions with members, volunteers and staff. Ensuring members are clear on each session's ground rules and safeguarding processes, using the Member’s Agreement.
Provide trauma-informed face-to-face support to members at sessions who may become overwhelmed or require help dealing with flashbacks and dissociation.
To support volunteers and staff with safeguarding queries and ensure safeguarding procedures are followed. To be the safeguarding lead at activity sessions, escalating any onward safeguarding referrals and queries to the Southmead Project Designated Safeguarding Lead.
Participate in and support the recruitment and induction training of volunteers.
Support and line manage a team of volunteers.
Develop and maintain an Active Recovery community through email, phone calls, texts and in person.
Develop and drive forward the project’s aim to have the members’ voices at the heart of the project.
Collaborate with developing outcome processes in line with the Southmead Project and its funders’ requirements.
Analyse data and feedback collected through outcomes processes to adapt and constantly improve the planning and delivery of the project sessions.
Contribute content for reports as required.
Build and maintain positive relationships with partnership organisations for the project
Manage the day to day budget for the project sessions, keeping accurate records to report to the Head of Active Recovery and planning how the budget will be spent across sessions, within guidelines provided by the Head of Active Recovery.
Record data accurately and in a timely manner on Oasis.
Produce social media and website posts about the project, including producing and editing videos.
Attend monthly one-to-one line management meetings with the Head of Active Recovery.
To attend monthly one-to-one clinical supervision with a Supervisor who is approved by the Southmead Project. Supervision is a requirement of this charity as an organisational member of the British Association of Counselling and Psychotherapy.
To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
Follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Staff Handbook.
All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.
Person Specification
ESSENTIAL
Full drivers licence and access to own transport.
Professional qualification, such as a Diploma or degree in Counselling or in other relevant fields of work, such as; social work, psychology, mental health, education, support work or similar: or extensive experience in any of these fields.
A sound understanding of the issues affecting members who have experienced trauma and abuse.
Experience in managing projects.
Excellent administration and organisational skills, including experience of managing sensitive personal information.
Experience of and confidence in using multiple computer and case management systems.
At least 2 years’ experience of delivering groups in the community, preferably activity based.
At least 1 year’s experience of providing face-to-face support for survivors of abuse.
The ability to arrange group activities and liaise with other local organisations to help plan them.
The ability to plan sessions in detail to ensure that they are trauma-informed and having the experience and confidence to ‘hold’ groups when things do not go to plan.
The ability to work flexibly within a team and support those within it.
Experience in managing volunteers.
Knowledge and awareness of how particular activities and social situations could improve people’s self-esteem, self-confidence, build friendships and reduce their isolation.
A sound understanding of safeguarding and experience of supporting others to act in accordance with safeguarding policies and within the best interests of the Active Recovery member or those at risk.
Experience in managing a long-term budget.
Knowledge of survivors’ voice work.
To be able to attend monthly one-to-one line management meetings and monthly clinical supervision.
To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
DESIRABLE:
Experience of building and maintaining positive partnerships in the community.
Experience of running a community based project.
Experience of setting up processes for survivors’ voice work.
Knowledge of making content for social media, including video recording and editing skills.
Experience managing recruitment and training.
Experience in chairing meetings and the ability to plan and review activities with a team.
Experience designing outcomes processes and collecting outcomes data.
Experience in writing reports, preferably funding reports in the charity sector.
Please note that there must be at least 12 months between receiving support from the Southmead Project as a client/member and starting this role.
Meaningful therapeutic support accessible for adults impacted by abuse and addiction. A safe space for growth, connection and wellbeing for all.

The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets
Sounds great, what will I be doing?
Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured.
The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs.
In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment.
The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required.
Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively.
The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position.
This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.


