Family support volunteer volunteer jobs in Liverpool city centre, merseyside
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This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Community Engagement & Support role is about providing greater sustainability and resilience for the Fahr’s Disease community and Fahr Beyond as a charity. The post holder will be building the capacity for Fahr Beyond to provide support for people living with Fahr’s and their families through creating a volunteer network that can provide an ongoing fortnightly support group. Additionally, through working with other organisations, the post holder will develop more support pathways and opportunities for patients; this is envisioned as strategic work within the Parkinson’s and Dementia space.
This post will also play a key role in bridging Fahr Beyond’s work with the community and medical professionals to develop awareness of Fahr’s Disease.
What will you do in the role?
Volunteer Mobilisation & Management
- Support the development of a volunteer strategy for Fahr Beyond
- Actively manage the establishment of a volunteer network utilising prior expressions of interest, and you will support the onboarding of volunteers
- The main point of contact for volunteers and help resolve matters they may have
Engagement & Communication
- Monitor and respond to incoming correspondence to Fahr Beyond, along with assigning any actions for response to the appropriate volunteer
- Support the trustees and volunteers with managing Fahr Beyond’s social media
- Work with Fahr Beyond volunteers to ensure that Fahr Beyond maintains regular communications with patients, medical professionals, and key partners
- ·Represent Fahr Beyond at sector events and/or meetings, particularly with organisations we are a member of
Project & Event Management
- Support (and if required coordinate) Fahr Beyond’s education and awareness events for Fahr’s Disease, and events connecting multiple stakeholders in the Fahr’s Disease space
- Support volunteers in creating fundraising and community involvement activities (online and potentially in-person)
Please send your CV (no more than 3 A4 Pages) and a Covering Statement (of no more than one A4 page) in a PDF or Word Document with the subject ‘Community Engagement & Support Officer – Application’ by 9:00 am (BST) Friday 24th July 2026
To support people living with Fahr's Disease and their families
The client requests no contact from agencies or media sales.
About the role
As local campaigning lead in our award-winning public affairs and campaigns team, you will play a pivotal role in driving Sands’ mission to save babies’ lives and ensure bereaved families receive the care and support they need.
You will need experience of delivering and evaluating impactful campaigns, and of working in close partnership with those with lived experience to create meaningful, lasting change at a local or national level.
This is a dynamic, outward-facing role that combines strategic campaigning with hands-on community organising. You will have the skills to support and develop a network of local campaigners, empowering volunteers and supporters to take action in their communities, influence decision-makers, and improve services over the long term. You will also feel comfortable representing Sands at a local level, developing strong relationships to amplify the organisation’s voice and impact.
Working collaboratively across the organisation, you will ensure campaigns are evidence-based, inclusive, and shaped by the lived experiences of diverse bereaved families. You will create compelling content and digital actions, support media engagement, and use data and insight to evaluate impact and continuously strengthen our approach.
This role offers an opportunity to combine leadership, influencing and community engagement skills in a purpose-driven environment, making a tangible difference to families and communities across the UK.
Main Purpose of Job
To lead Sands’ local campaigning function.
Co-lead impactful campaigns at a local and devolved nation level with bereaved parents and families, supporting Sands core aims to save babies lives and ensure anyone affected by the death of a baby receives the care and support they need by:
1. Leading the implementation and evaluation of Sands local campaigns to further our core aims.
2. Developing the capacity of Sands local volunteers, supporters and campaigners to take action to improve their local services in the long-term.
3. Ensuring that Sands campaigns are evidence based and reflect the views and experiences of a diverse range of bereaved parents and families.
Principle Tasks and Responsibilities
Leading implementation, and evaluation of Sands local campaigns to further Sands core aims.
- Lead local campaigns at Sands in line with our local campaigning strategy, collaborating and planning with key internal stakeholders, and staying up to date with best practise in local campaigning and community organising techniques externally.
- Evaluate the success of the local campaigns with internal and external stakeholders, implementing recommendations for future improvement.
- Work with colleagues to grow Sands’ local campaigning presence across the UK, including supporting funding applications to build staff capacity.
- Manage the budget for local campaigning.
- Represent Sands at a local level, attending meetings, and building relationships, with local politicians, NHS and council officials, journalists, third sector organisations, and other local stakeholders.
- Produce engaging campaigns content for use digitally across different platforms and in hard copy, working with the engagement team to ensure asks are effectively communicated to key audiences.
- Create compelling e-actions to support our campaigns using the Sands digital campaigning platform.
- Work with colleagues to support the production of press releases and responses to media inquiries.
- Organise campaigns meetings and events (virtual or in person).
- Recruit and line manage local campaigns staff, supporting and collaborating with them to roll out impactful local campaigns in more areas (subject to future funding).
Developing the capacity of Sands volunteers, supporters, and campaigners to take action to improve their local services in the long-term.
- Manage local campaign groups of bereaved parents and families, empowering and motivating them to implement campaigns to solve issues that affect them and create long-term change in their communities.
- Using community organising techniques to build the capacity of local campaigners and groups to campaign independently in the long-term – connecting local people, facilitating workshops and discussions, developing local campaign leaders, and recruiting new members into campaigns.
- Work collaboratively with teams working with Sands supporters and volunteers to maximise the impact of our campaigns, including supporting the creation of effective campaign supporter journeys.
- Create written and visual resources to support campaigning.
- Develop training sessions to build campaigning skills, to be delivered online or in person, or recorded.
- Provide advice and support to Sands campaigners via email, telephone and video call.
- Ensure key data and information about Sands campaigns and our campaigners are up to date and stored in the relevant place, including the Sands database.
Ensure that Sands campaigns are evidence based and reflect the views and experiences of a diverse range of bereaved parents and families.
· Undertake evidence gathering projects to support Sands campaigns work, including collating and analysing data and presenting findings in an accessible and engaging way.
· Ensure that the views of bereaved parents and families inform Sands campaigns and provide opportunities for Sands volunteers to get involved in our campaigning activity.
· Provide direct support to bereaved parents to help them become confident campaigners, so they are well informed, equipped to speak out and know how to go about it.
General tasks
· Undertake any other duties commensurate with the role as required by the Head of Public Affairs and Campaigns and the Director of Research, Education and Policy.
· Model the culture and values of Sands at all times.
· Work flexibly with other members of staff and team, with some evening/weekend working.
· Maintain a high level of confidentiality and professional conduct.
· Abide by all Sands Policies and Procedures and undertake all mandatory training as required.
· Participate actively in annual appraisals and personal development reviews.
· Actively promote and embody the vision, mission, and values of Sands including a commitment to Equality, Equity, Diversity and Inclusion (EEDI).
· Occasional evening and weekend working.
This job description is not contractual and may be amended from time to time to reflect the changing needs of the organisation.
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.
Are you an experienced and compassionate leader with a passion for empowering young people and making a difference?
At NYAS (National Youth Advocacy Service), we are dedicated to making a lasting impact on the lives of children, young people, and adults at risk. We believe no child or young person should ever be alone or voiceless in the care system, in family court, or when decisions are being made about their future.
We are seeking an experienced and motivated Project Coordinator, working 28 hours per week, to lead the delivery of Project Unity across England. Project Unity provides high-quality, rights-based advocacy and intensive support to care-experienced young mothers who are pregnant or have recently given birth, helping to empower young mothers, strengthen outcomes and prevent children from entering care.
About Project Unity England
Project Unity England improves outcomes for care-experienced young mothers and their children through collaborative, multi-agency working, delivered through cluster-based areas bringing together local stakeholders for coordinated, community-focused support. Cluster one is based around London and cluster two around Yorkshire, with a third cluster area to be identified in year three. Travel between cluster areas is expected, particularly from year two onwards.
As Project Coordinator, you will support delivery and development of Project Unity within your assigned cluster areas, working closely with partners and internal teams. Key responsibilities include:
- Coordinating project activities and line managing senior practitioners
- Supporting planning, implementation and monitoring of local initiatives
- Facilitating communication between partners and stakeholders
- Organising professional meetings, workshops and events
- Tracking progress and sharing best practice across clusters
This role offers the chance to work across diverse cluster areas, influence at both local and Parliamentary level, and make a direct impact on services for care-experienced young mothers and their children.
About the role
You will provide day-to-day leadership of Project Unity, supporting a team of Project Workers and volunteers to deliver high-quality, advocacy-led, trauma-informed support that empowers young mothers to understand their rights and have their voices heard.
Working with local authorities, health partners, safeguarding networks and community organisations, you will build relationships and referral pathways, monitor outcomes, and identify opportunities to strengthen and grow the service – leading meaningful work within a values-led organisation.
About you
You are passionate about supporting vulnerable young people and families, confident leading teams within a trauma-informed environment, and able to balance operational oversight with a person-centred approach.
You will have experience working with vulnerable young people or families in a social care, advocacy or support setting, alongside experience managing or supervising staff and/or volunteers, plus a strong understanding of safeguarding frameworks and relevant legislation. Excellent communication and organisational skills are essential, with the ability to manage competing priorities and make sound professional decisions, demonstrating NYAS’s values of Collaboration, Accountability, Respect and Empowerment.
How to Apply
Please apply via the the NYAS website. In your application, evidence using specific examples how your skills and experience meet the criteria in the person specification within the attached job description, including:
- Experience with vulnerable young people or families in a social care, advocacy or support setting
- Experience managing or supervising staff and/or volunteers
- Knowledge of legislation and policy relating to advocacy, safeguarding and children’s social care
- Excellent communication, organisational and report-writing skills, with sound professional judgement
Employee Benefits
We offer the following employee benefits:
- 26 days, increasing to 30 days annual leave plus bank holidays (pro rata for part time)
- Occupational sick pay (subject to completion of qualifying period)
- Enhanced pay for family friendly leave
- Free parking at some of our offices
- Employee assistance programme
- Group stakeholder pension scheme
- Access to BHSF health cash plan
- Cycle to work scheme
- Support and supervision from your line manager
- Learning and Development opportunities
Safeguarding and Compliance
NYAS operates robust safeguarding procedures, and internal candidates will be subject to references in line with our Safeguarding and Child Protection Policy. In accordance with UK immigration law, proof of eligibility to work in the United Kingdom will be required as part of the recruitment process. We reserve the right to close this vacancy early if we receive a high number of applications.
About NYAS
NYAS (National Youth Advocacy Service) is an established rights-based charity ensuring that children, young people, and adults across England and Wales are respected, represented and supported in expressing their views. We work with care-experienced people who are often reliant on statutory services, and our combination of social care and legal services places us in a unique position to ensure their voices are heard.
We are an equal opportunities employer and a Disability Confident Employer, guaranteeing an interview to all disabled applicants who meet the minimum criteria. We welcome applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
The client requests no contact from agencies or media sales.
ALDER HEY CHILDRENS CHARITY
Job title: Philanthropy Assistant
Salary: £26,848 - £31,439
Hours: 37.5 hours per week
Location: Mix of home working and office based (office is at Alder Hey, Liverpool). Hybrid working available.
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role
This is an exciting opportunity for a Philanthropy Assistant to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.
The postholder will work closely with the Philanthropy Support Lead to provide operational support and administration for the team, including events, donor meetings and visits, mailings, prospect research, data and use of the charity CRM (Salesforce).
We’re looking for a flexible team player with previous administration experience. You’ll also be self-motivated, proactive, detail-oriented and great at building relationships. If you’re excited by the sound of this, we’d love to hear from you!
Key Responsibilities will include:
Events
- Support the delivery of events; from individual visits and tours of the hospital for donors, private dinners, through to larger events such as Gala Balls.
- Build strong relationships with colleagues and clinicians in the Trust to support, coordinate and plan tours and events.
- Greet and steward visitors to the hospital and guests at our events.
- Help to prepare event briefings for Charity and Trust colleagues, so that all participants understand their role and contribute effectively.
Administration, Processes and Data
- Provide administration support for the philanthropy team ensuring all work is of a high standard, professional and accurate.
- Writing and sending out personalised letters and cards.
- Diary management, minute taking and meeting organisation.
- Keeping the charity’s supporter database accurate and up to date.
- Support with preparing data for philanthropy mailings and event invite lists.
- Use the CRM to support with the delivery of the Mid Value Programme.
- Undertake prospect research, ensuring all processes are compliant with our privacy policy, data protection legislation and prospect research best practice.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
- Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
- Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
Please see the attached Job Description and Person Specification for more information.
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.
Passion
We are passionate about what we do and inspire others.
Magic
We are creative, fun and child-led, creating special moments and going the extra mile.
Additional Information
In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Monday 3 August 2026
Interviews will be held in person at Alder Hey on Thursday 13 August
The client requests no contact from agencies or media sales.
ALDER HEY CHILDRENS CHARITY
Job title: Grants Manager
Salary: £39,428-£50,450
Hours: 37.5 hours per week
Location: Mix of home working and office based (office is at Alder Hey, Liverpool). Hybrid working available.
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role
This is an exciting opportunity to join a growing Grants & Impact Team, overseeing grant giving and grant management processes within Alder Hey Children’s Charity.
A senior member of the Grants Team, the post holder will manage Alder Hey Children’s Charity’s grant awarding process, providing approximately £5m of grant awards to the Alder Hey NHS Foundation Trust (the ‘Trust’) per year, with ambitions for significant growth.
The Grants Manager will help develop and implement multi-year strategies to support the identification of fundraising needs and grant requirements. In doing so, the post holder will work closely with both Trust colleagues and our charity fundraising and marketing teams.
The post holder will report to the Director of Grants & Impact (DoG&I) and line manage the Senior Grants Officer and Grants Officer.
Main Duties/Tasks:
Strategic Planning, Financial Management & Reporting
- Work collaboratively with the DoG&I to develop and implement strategic, multi-year plans and budgets.
- Monitor progress against strategic plans, budgets, Key Performance Indicators and produce reports for key meetings such as the Charitable Spending Committee.
- Work with the Trust to identify upcoming funding requirements. Support the development of funding priorities, proposals and projects in line with the strategic direction of the Trust and Charity.
- Support the development of internal and external partnerships in line with our strategic plans and priorities.
Grant Applications & Awards
- Develop and oversee the grants application process, ensuring it aligns with the charitable spending strategy and is accessible to all applicants across the Trust.
- Manage the grants awards process, ensuring that applications are reviewed and approved in line in a timely manner within the agreed authority levels.
- Support grant applicants through the process, linking them with the relevant fundraising team and other colleagues where appropriate.
- Provide successful applicants with award letters and grant terms and conditions, tailored as required, with the support of the Grants Senior Officer and Officer.
- Work with the Finance Team to collate financial information on grant awards for reporting to the Charitable Spending Committee and funders.
Communication & Relationships
- Lead on the promotion of opportunities available to apply for Charitable Funding.
- Develop key relationships throughout the Trust that support the grant award and reporting process.
- Develop relationships with the Youth Forum, enabling youth voice in grant making.
- Work closely with the Impact & Insights Manager to ensure that grants awarded are likely to have impact and that this is a central part of the Charity’s grant making.
- Work proactively with the Fundraising and Marketing Teams to ensure that sufficient information is provided in relation to planned and approved grants and appeals.
- Develop and maintain strong working relationships with the Finance Team, working together to ensure financial accuracy and a smooth process of grants management.
- Help promote and maintain a positive culture within the Grants & Impact team.
- Line management of the Grants Senior Officer and Grants Officer.
Innovation & Development
- Work collaboratively with the Digital & Database Manager and Impact & Insights Manager to develop the CRM system for tracking grant awards and reporting data.
- Be a specialist in grant awarding and maintain strong knowledge of relevant legislation and good practice.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
- Attend and support on events run by the fundraising teams where required.
- Any other reasonable duties as required by your line manager.
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.
Passion
We are passionate about what we do and inspire others.
Magic
We are creative, fun and child-led, creating special moments and going the extra mile.
Additional Information
In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Monday 27th July 2026
Interviews will be held in person at Alder Hey on Monday 10th August 2026
The client requests no contact from agencies or media sales.
This is a Senior Operational Management role within Family Action.
The post holder will provide both strategic and operational support to Family Action’s adult mental health services in Bolton and Wigan:
• Bolton Listening Lounge and Wigan Crisis Space: operating from 3pm to 10pm, 7 days a week. These services form part of the Greater Manchester VCSE Crisis Pathway, a non-clinical alternative to A&E offering support to people experiencing mental and emotional distress and suicidal ideation
• Sub-contracted to TOGS Mind, Family Action is a VCSE delivery partner for the 111 press 2 / Mental Health Urgent Triage team located within the Northwest Ambulance Service call centres.
Listening Lounge Services in Bolton and Wigan operate between the hours of 3pm and 10pm 7 days a week. There is an expectation that the post holder will work to a flexible rota to meet the needs of the service and to provide onsite management support. Typically, this will include at least 2 weekend days per month from 2pm to 10pm on site – one in Bolton and one in Wigan, and two evenings per month during the week from 2pm to 10pm. These to be arranged in collaboration with the Service Managers from Bolton Listening Lounge and Wigan Crisis Space.
The Operational Manager will also be a member of the North Operational Management team that reports to the Deputy Director of Services & Innovation.
The postholder will share Family Action’s vision and ethos – which is a vision that society understands the importance and power of family as a foundation for individual futures and connected, resilient communities.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
As a Kinship Family Worker for Kinship Reach, you will deliver this online programme to families in your commissioned area. You will provide virtual one-to-one support to kinship carers and their families to help them become resilient and informed, with a strong support network to help them care for the children in their care.
Key responsibilities:
One-to-one support
Provide up to 6 one-to-one support sessions bespoke to the kinship carers and their families over a three-month intervention, working within the Kinship Reach delivery model. This may include, but is not limited to:
- Signposting or referring to relevant national and local services.
- Providing practical and emotional support to kinship carers.
- Liaising with other professionals and organisations.
- Making referrals to other Kinship services such as Advice, Someone Like Me, Peer-to-Peer.
- Providing support for carers to secure grants from local and national funders.
- Set goals for change following Kinship Reach processes, in partnership with the kinship carer.
- Monitor, review and revise these goals to ensure carers are on track and goals remain relevant.
Peer group facilitation and management
Kinship delivers virtual peer support groups which carers from Kinship’s programmes can access, coordinated by Senior Kinship Family Worker(s). This role could include:
- Developing existing groups and setting up new groups as required.
- Working closely with Kinship’s peer-to-peer service where appropriate.
- Collaborating with kinship carers, the local authority, and community partners to set up virtual and in-person peer support groups.
- Planning, preparing, facilitating virtual and in-person peer support groups.
- Promoting groups in the area you are delivering in to kinship carers and organisations who work with them, including contributing to the creation of promotional materials.
Participation
- Recruit kinship carers as volunteers to lead and support the development of virtual peer support groups.
- Work proactively to enable kinship carers to influence the design and delivery of the peer support groups delivered in their area (such as topics, time / date).
- Support Kinship’s communications and engagement strategy, such as helping to provide case studies and sourcing images for newsletters and local media to promote the programme and recruit participants.
Safeguarding and risk management
Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL).
- Recognise and respond appropriately to signs of abuse or neglect, following national legislation and procedures and Kinship’s own safeguarding procedures.
- Liaise with your line manager and safeguarding lead regarding safeguarding concerns, following Kinship’s policies and processes.
- Provide reports and information for managers about cases of concern.
- Ensure you are aware of and follow safeguarding policies and procedures risk of harm protocol.
- Complete risk assessments for events or groups with families in line with Kinship’s policies and processes to be signed off by a DSL or DDSL.
- Follow Kinship’s health and safety policies to keep yourself and your clients safe, such as Lone Working Policy, Home Visit Policy, risk assessment, events.
Monitoring and Evaluation
- Record attendance at virtual support groups and ensure this is reported on the Salesforce database.
- Ensure casework, feedback, and other data related to service delivery are regularly and accurately recorded on our Salesforce database in line with Kinship’s policy and best practice.
- Ensure completion of carer registration forms, review forms, and closure forms, taking details that will be used to evidence impact.
- Collect case studies from your kinship carers to help demonstrate impact.
- Contribute to any reports for local authority partners as required in terms of data and case studies as required.
- Attend monitoring meetings as required.
- Engage in quality assurance processes in line with Kinship processes and policies.
Relationship and stakeholder management
- In partnership with the senior Kinship Family Worker, enable local authorities to understand the programme and pathways for how to make referrals.
- Support practitioners' meetings with local authorities to encourage referrals, discuss cases, and ensure local authority confidence in the programme.
- Where applicable, work with local authorities to raise awareness of kinship care and to reach and support kinship carers through the programme.
- Where possible and relevant, represent Kinship at external events and meetings to raise awareness of the programme and to influence other organisations.
- Where applicable, work with local authorities and voluntary and community groups supporting kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your covering letter.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
Merseyside and Cheshire and surrounding areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
'We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Merseyside and Cheshire Care Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the Merseyside and Cheshire Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
· Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
· Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Time off in Lieu
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and complete an application form.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our Merseyside and Cheshire Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Woodlands Church Family has grown from one small church plant to over 2,000 people across eight sites, but we remain one church sharing one vision:
To see Bristol transformed by the love and power of God.
We have an exciting opportunity and are looking to appoint a Finance Manager to join our WCF Finance Team.
About the role
You will be working with our WCF Finance Committee to provide high-quality financial information and support to the senior leadership team, trustees and finance committee of Woodlands Church Family.
This role also manages the day-to-day record keeping and financial management of the charity, produces accurate and timely reports and oversees the key financial processes and controls of the charity.
Candidates should be highly motivated, enthusiastic, able to take initiative, work well in a team and be sympathic to our goal to see the church community grow in their faith and reach the city for Jesus.
What you'll be working on:
1. Management reporting
2. Budget and Reconciliation of income and expenses for Conferences, Weekends Away and other events
3. Controls and Procedures
4. Restricted Funds
5. Audit and Year End
6. Payroll
7. Giving and Gift Aid
8. Investments
9. Budgets
10. Line management of Finance Administrator
11. Governance support
Full Job Description available to view in the application resources below.
Terms
- Permanent, Part-Time contract
- Up to 4 days (30 hours) per week
- £35k to £40k pro rata, depending on experience
- Annual leave 25 days pro rata, plus 8 days bank holiday pro rata
- The role can be based at Woodlands Church in Clifton, Bristol or delivered remotely, with occasional in person meetings by arrangement.
The post is subject to satisfactory references.
We have a legal responsibility to ensure that all our employees have the legal right to live and work in the UK. Therefore, please only apply if you are eligible to work in the UK as we will have to verify this before you can start work.
Reporting and Line management
Accountable to the WCF Finance Committee and line managed by a member of that committee
Benefits
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In-house training and support of personal and professional development
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Cycle to Work Scheme
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Holiday Buy Back Scheme (up to one week's additional leave per year, pro rata)
Closing date: Thursday 6 August 2026.
Please note that we may close this vacancy earlier than the stated deadline if we receive a high volume of suitable applications. We therefore encourage you to submit your application at the earliest opportunity.
The client requests no contact from agencies or media sales.
We are looking for a Community Support Coordinator for Kent, who will lead and develop a team of Volunteers, helping to deliver safe, inclusive and person-centred support.
You will work closely with health and social care professionals, MDT’s, local partners and volunteers to connect people affected by MND with the information, services and support they need.
At the Motor Neurone Disease Association, we work to improve care, support and quality of life for people affected by MND. As a Community Support Coordinator, you will play a key role in ensuring our support reaches people when they need it most.
Key Responsibilities
- Lead, recruit, develop and support a team of Community Support Volunteers.
- Respond to enquiries and referrals, providing information and connecting people with appropriate support.
- Build effective relationships with health and social care professionals, hospices and local partners.
- Support volunteer groups and branches to understand and respond to local needs.
- Facilitate collaboration between volunteers, staff and external stakeholders.
- Promote safe and inclusive services, ensuring compliance with safeguarding and organisational policies.
- Work with regional colleagues to support awareness, fundraising and campaigning activities.
- Monitor activity, maintain accurate records and contribute to service development.
- Identify gaps in local support and contribute to improvements in services.
- Encourage effective communication and engagement across the volunteer network
About You
- Experience leading, managing or coordinating volunteers or volunteer-led services.
- Understanding of care and support services within the statutory, voluntary or private sectors.
- Knowledge of safeguarding, risk management and supporting people at risk of harm.
- Strong communication, relationship-building and presentation skills.
- Full driving licence and willingness to travel within the region
- Experience supporting people and assessing needs using a person-centred approach.
- Ability to build partnerships and influence a wide range of stakeholders.
- Commitment to equity, diversity and inclusion.
- Strong organisational skills and the ability to prioritise and make decisions independently.
- Good IT skills and confidence using a range of digital systems.
This is a home-based role with frequent travel across Kent
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England, Wales and Northern Ireland with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands we are looking for a specialist Advocate for Scotland. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.
Scotland is expected to introduce Domestic Homicide and Suicide Reviews commencing in April 2026. We are looking for a candidate with a good understanding of the Scottish legislative system and good understanding around domestic abuse to join our growing charity
Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy, for and on behalf of, families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties. To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:
· Listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight.
· Provide information, support, guidance, advice and advocacy on Domestic Homicide & Suicide Reviews (DHSR’s) and other reviews where relevant and appropriate.
· Manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities.
· Give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf.
· Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.
In return for joining us, we will offer you:
· 25 days annual leave per annum, plus bank holidays
· Excellent development and training opportunities
· Pension Scheme
· Healthcare Scheme
· Employee Assist Scheme
Application Instructions
To apply for this role, please submit a supporting statement along with your CV. Closing date:
Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.
.You will be required to visit families and clients across Scotland.
The client requests no contact from agencies or media sales.
Role Purpose
Responsible for helping to ensure the effective delivery of the Regional Fundraising strategy in relation to generating sustainable income from third parties and campaigns. You will primarily focus on recruiting support from community groups and associations, businesses and individuals across the North as well as supporting the growth and diversity of the challenge events portfolio.
You will plan, market, deliver and grow your portfolio ensuring all objectives, financial and non-financial are achieved, with an active focus on cost-effective ideas, growth and contingency plans.
Working closely with our service delivery teams across the UK to develop fundraising lead networks, building a robust and community driven income pipeline. You will build powerful, local relationships across your region, and ensure every supporter has an exceptional fundraising experience.
Main Responsibilities
· Support the development and implementation of a fundraising plan to maximise income generation across the designated area, in line with the overall fundraising strategy
· Build knowledge of Child Bereavement UK supporters in the area and develop a community of supporters who have a tangible relationship with our work
· Build relationships with individual supporters, community organisations, faith groups, schools and education facilities, regional corporates and challenge event participants
· Contribute to the development of annual income and expenditure budgets, monitoring results and contributing to regular reforecasts, mitigation and contingency planning to ensure budget is achieved.
· Attract new support and nurture and develop existing support by providing excellent stewardship to maximise supporter journey, value and retention and in-turn income.
· Work alongside the Head of Regional Fundraising and Challenge Event team to develop and promote successful and engaging off-the-shelf fundraising initiatives, campaigns, and challenge events to engage and encourage potential supporters, using research to spot trends and popular initiatives.
· Work collaboratively with the Challenge Event team and Communications team to develop and implement marketing and social media plans for all events/activities.
· Analyse the potential risks and benefits of fundraising events/activities considering risk, time/cost ratios, and overall ROI, to focus effort accordingly.
· Ensure all associated activities are compliant with charity law, regulatory requirements, and best practice, including Data Protection Act and GDPR.
· Develop and follow processes and systems to ensure the effective management of all relevant information, including maintaining and assuming responsibility for accurate information on the charity’s Sales Force database and the community section of the website.
· Work with the Head of Regional Fundraising to recruit Fundraising Committees across the region
· Support with the recruitment of Community
Person Specification
Essential
· Ability to self-motivate and organise yourself to manage multiple priorities, to set and meet deadlines in order to keep projects moving forwards
· Experience in at least one of: fundraising, sales, partnerships, business development, or community engagement
· Confidence and experience in public speaking, both offline and online, and demonstratable ability to represent a cause to a wide range of audiences
· Outstanding relationship-building skills and an ability to manage stakeholder relationships effectively and creatively
· Experience of working to targets and managing budgets
· A positive, proactive approach to problem-solving and collaboration
· Confidence working independently and as part of a team
Desirable
· Experience in community fundraising or charity income generation
· Experience of delivering a regional-focused role in the same geographic area
· Experience of managing and supporting volunteers
· Familiarity with CRM systems and data management
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 26th July 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
The client requests no contact from agencies or media sales.
The Pepper Foundation is a local charity funding children’s hospice care at home, specialised play and family days for children living with life-limiting and life-threatening conditions in Hertfordshire and Buckinghamshire. The Community Fundraiser will be joining Pepper at an exciting time as we launch our new three-year fundraising strategy. Backed by committed investment and with full Board approval, we are delighted to be growing the charity to deliver sustainable income that directly supports local children and families with hospice care in the comfort of their own homes.
This is an exciting opportunity for an experienced relationship-builder to lead and grow community fundraising and challenge events activity, helping to raise vital income for The Pepper Foundation.
You will take ownership of a varied portfolio of community fundraising activity, building and developing relationships with volunteers, schools, clubs, local businesses and community groups, while also nurturing existing supporters and creating an excellent experience for everyone who engages with us. You will lead the day-to-day delivery of our community fundraising and challenge events activity, proactively identifying new opportunities, developing a strong pipeline of support and managing your portfolio to grow income and deepen engagement with The Pepper Foundation.
Hours: 30 hours per week (37.5hrs FTE) working from home - applicants must live within Hertfordshire or Buckinghamshire (or surrounding counties)
Salary: £25,600 pro-rata (£32,000 FTE)
Key Responsibilities:
Financial
• Deliver or exceed agreed income targets across community and challenge event fundraising activities.
• Manage agreed budgets for community fundraising activities and challenge events, monitoring income and expenditure and ensuring activity is delivered in line with agreed targets and plans.
• Ensure activities are delivered as cost-effectively as possible, monitoring expenditure and helping to maximise return on investment.
• Develop and refine fundraising products, activities and supporter experiences that put supporters at the centre of what we do and encourage long-term engagement.
• Develop and maintain a pipeline of community fundraising opportunities, identifying prospects, converting enquiries and building repeat support from individuals, groups and local organisations.
• Help convert one-off supporters and new enquiries into repeat fundraising relationships through strong stewardship, follow-up and tailored engagement.
Communication
• Build and develop strong long-term relationships with community groups, schools, clubs and individuals to increase awareness, support and donated income.
• Support and manage key fundraising volunteers to help deliver income and activities.
• Work with the Head of Fundraising and marketing partners to ensure community and challenge fundraising activities are promoted effectively through suitable online and offline channels.
• Confidently communicate the work of The Pepper Foundation and inspire support through a variety of channels, including informal conversations, networking, presentations, written materials, newsletters and website copy.
• Deliver a high standard of donor and supporter care to maximise fundraising potential and encourage long-term support.
• Contribute ideas and content for promotional materials within agreed budgets and timelines.
• Identify and pursue opportunities to broaden participation in community fundraising and increase supporter engagement across the region.
• Proactively identify, develop and secure new community fundraising opportunities with local schools, groups, businesses and supporters to grow income and broaden engagement.
• Ensure relevant staff and volunteers are well briefed on community fundraising activities.
• Always represent The Pepper Foundation positively and professionally.
• Communicate confidently with a wide range of supporters and stakeholders, handling queries and resolving issues in a calm and professional way.
• Work collaboratively with colleagues across the fundraising team to ensure community fundraising activity is aligned with the wider fundraising strategy and income goals.
Management
• Recruit, train, support and motivate fundraising volunteers to help deliver community fundraising activities and events.
• Manage relationships with external suppliers and partners, such as venues and event providers, to support successful delivery.
Planning and Organisation
• Develop and deliver activity, stewardship and campaign plans for community and challenge event fundraising within agreed priorities, budgets and income targets.
• Deliver high-quality fundraising events that raise awareness of The Pepper Foundation across Buckinghamshire and Hertfordshire.
• Use Donorfy, our fundraising CRM, to administer and manage fundraising activity accurately and effectively, working with the Database Volunteer as needed.
• Produce post-event evaluations and recommendations in line with agreed requirements.
• Use insight, pipeline information and performance data to review results, identify trends and recommend improvements to future activity.
• Manage the day-to-day planning and delivery of key events and campaigns, making decisions within agreed plans, budgets and fundraising procedures.
• Take responsibility for health and safety in community fundraising activities, ensuring appropriate risk assessments are completed and relevant fundraising and safety procedures are followed.
• Respond appropriately to unexpected incidents at community fundraising events, following agreed procedures and escalating where needed.
• Take an active role in setting up and clearing down events and community fundraising activities, including periods of standing and occasional unsocial hours.
• Arrange appropriate Pepper Foundation attendance at local community events when needed.
• Manage resources effectively, including volunteer support, to maximise reach, income and engagement.
Reporting
• Produce regular reports on pipeline, activity, outcomes, income performance and learning for the Head of Fundraising, highlighting opportunities, risks and recommendations.
How to apply: For further details about the role, please download our recruitment pack. Please send your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description.
Closing date: Monday 13th July 2026 at 5pm
Interview dates: First-round interviews on 22nd and 23rd July with second-round interviews on 29th July 2026.
Interviews will take place at our office in Berkhamsted. Please let us know if you have any accessibility requirements or need any adjustments for the interview.
If appointed, an enhanced DBS check will be required.
The client requests no contact from agencies or media sales.
Job role:
In this exciting and varied role, within our growing Mass Engagement department we are seeking a strategic, driven, and compassionate Individual Giving Manager to join our dynamic fundraising team.
This pivotal role will lead the development and delivery of innovative individual giving strategies that deepen donor engagement, grow sustainable income, and support families with children in hospital across the UK.
Key responsibilities:
Strategy & Leadership
- Collaborate with the Head of Mass Engagement to design and implement a robust individual giving strategy aligned with the Charity’s 5-year Impact Strategy.
- Identify and capitalise on growth opportunities across digital channels, regular giving, and mid-level donor programmes.
- Lead the Individual Giving Team (Currently 1x Individual Giving Fundraiser)
Donor Engagement & Stewardship
- Build and nurture meaningful relationships with individual donors, ensuring high levels of satisfaction and long-term support.
- Develop tailored stewardship and cultivation plans, enhancing donor connection to the Charity’s impact.
- Lead on the creation of compelling donor journeys and engagement campaigns that inspire giving and loyalty.
Campaign Management
- Plan, execute, and evaluate multi-channel fundraising campaigns and appeals, working closely with internal teams and external partners.
- Use insights and data to refine campaign strategies, improve performance, and maximise return on investment.
Data & Insights
- Leverage CRM systems and fundraising databases to monitor donor behaviour, track income, and generate actionable insights.
- Produce regular reports to inform decision-making and demonstrate impact.
Collaboration & Integration
- Work cross-functionally with colleagues in communications, digital, and Family Services to ensure cohesive messaging and donor experience.
- Champion individual giving and digital fundraising across the organisation, promoting best practices and innovation.
Skills & Experience:
Essential
- Proven experience delivering successful individual giving campaigns using multi-channel direct marketing.
- Strong track record of supporter acquisition, retention and income growth, achieving or exceeding financial targets.
- Experience managing campaign budgets and income performance.
- Knowledge of digital fundraising tools, channels and audience engagement techniques.
- Skilled in using audience insight and segmentation to improve campaign results.
- Strong understanding of donor stewardship and supporter relationship management.
- Excellent communication skills, with the ability to create compelling donor-focused content.
- Analytical approach, using CRM data and performance reporting to optimise campaigns.
- Collaborative team player who works effectively across functions to achieve shared goals.
Desirable
- Experience managing agencies and suppliers, alongside strong analytical skills to interpret data, test and optimise campaign performance
- Experience developing new income streams within Individual Giving
- Line management and team development experience
- Up-to-date knowledge of fundraising trends, especially in digital and donor engagement
- Creative thinker with a proactive approach to problem-solving and innovation.
- Highly organised with strong project management skills and the ability to manage multiple priorities.
Director of Community Services
£80,000 pa plus excellent benefits
Remote working
Permanent, 35 hours per week
This is a key senior leadership role, responsible for shaping and leading RNID’s community services so that we change lives one by one. The Director of Community Services will lead our flagship RNID Near You services and Contact RNID, with responsibility for business development, operational delivery, service quality, safeguarding, volunteer management and continuous improvement.
As Director of Community Services you will:
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Provide strategic leadership for RNID’s community services, setting a clear direction, maintaining strong delivery discipline and maximising impact for our service-users.
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Set and maintain high standards for service quality and assurance, ensuring consistent practice, effective compliance arrangements and a culture of learning and continuous improvement.
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Grow RNID’s community services by maximising opportunities to establish new RNID Near You services and maintaining a strong future services roadmap.
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Strengthen safeguarding across RNID, ensuring systems and processes are proportionate, robust and effective in protecting service users, staff and volunteers.
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Lead volunteer management across RNID, ensuring services have the volunteer capacity they need and that volunteers are well trained, supported and recognised.
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Drive continuous improvement and further modernisation of services, ensuring they meet community needs. Improve the efficiency of services, helping RNID reach more people.
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Foster a culture of strong performance management across all services, using insight into demand, quality, risk and impact to support effective decision-making and delivery.
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Build and strengthen partnerships, particularly with NHS trusts, commissioners and other funders, to grow and improve services.
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Play an active role in collective leadership and decision-making as a member of the Senior Leadership Team, modelling values-led, inclusive leadership and creating a culture of accountability, learning and continuous improvement.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 12 July 2026
Interview dates as below:
- Stakeholder sessions: 20th & 21st July 2026
- Final panel interviews: 27th & 28th July 2026
Supporting people who are deaf, have hearing loss or tinnitus






