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Top job
Cats Protection, Chelwood Gate (Hybrid)
Up to £33,994.86 per annum plus excellent benefits
Income Processing Team Leader
Posted today
Closing tomorrow
Surrey Community Action, Guildford, Surrey (Hybrid)
£62,000 per year
We are looking for a CEO to lead us into an exciting future, supporting and developing the voluntary sector and communities of Surrey.
Posted 2 weeks ago
Closing in 3 days
Dunfield House, Kington (On-site)
£45,000 - £50,000 per year
Join Dunfield House as our Operations Director and lead a unique 15‑acre residential venue into its next chapter.
Posted 1 week ago Apply Now

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St John of Jerusalem Eye Hospital Group, Clerkenwell (Hybrid)
£35,000 - £38,000 per year
Posted 1 day ago
The King's Trust, Multiple Locations (Hybrid)
£25,092.00 to £28,783.00 (National) £27,124.00 to £32,314.00 (London), dependent on your location, skills, knowledge and experience.
Posted today
CCLC, Bloomsbury (On-site)
£30,000 to 40,000 FTE pro rata (£18,800 to £24,000 for 0.6 FTE and £24,000 to £32,000 for 0.8 FTE)
Posted 1 week ago
Parenting for Lifelong Health, Remote
£30,975 - £35,175 base salary, plus benefits
Posted 1 week ago Apply Now
Global Legal Action Network (GLAN), Remote
£62,000 - £72,000 per year
The COO will play a crucial role in steering successful implementation of our organisational strategy, finances and smooth operations
Posted 4 days ago
Closing in 5 days
Concern Worldwide UK, Belfast, Belfast (On-site)
£24,060–£26,732.80 per annum based on 28 hours per week. Full-time equivalent: £30,075–£33,416 per annum based on 35 hours per week.
Concern Worldwide (UK) is looking for an Administration and Facilities Officer to join the Belfast team on a part time, permanent basis.
Posted 1 week ago
Closing tomorrow
The Churches Conservation Trust, Remote
£31,024 per annum, plus pension and benefits
Posted 2 weeks ago
Closing tomorrow
The Churches Conservation Trust, Remote
£31,024 per annum, plus pension and benefits
Posted 2 weeks ago
Closing in 5 days
The Royal Mencap Society, London (Hybrid)
£38,037 per annum with excellent benefits
Posted 1 week ago
Cardiomyopathy UK, Amersham (Hybrid)
£27,000 - £32,000 per year
Posted 4 days ago Apply Now
Closing in 6 days
Not For Profit People, Bolton (Hybrid)
£30,000-35,000 per annum (dependant on experience)
Posted 2 weeks ago
Page 11 of 18
Chelwood Gate, East Sussex, United Kingdom (Hybrid)
Up to £33,994.86 per annum plus excellent benefits
Full-time
Temporary
Job description

Team: Supporter Services

Location: Haywards Heath (Hybrid working, approx. 2 days per week office based however flexibility is required)

Work pattern: 35 hours per week

Salary: Up to £33,994.86 per annum

Contract: Fixed term for 12 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Income Processing Team Leader

  • To lead the team of Income Processing Advisors who are responsible for managing fundraising income processing, the efficient coding and allocation of fundraising income, and the accurate creation and maintenance of supporter records.
  • This role will liaise with colleagues across the organisation to understand and develop governing principles of fundraising processing and administration of donations, to help deliver the best possible service to a wide range of customers, including supporters, staff and volunteers.

About the Supporter Services team:

  • Supporter Services is part of the Cats Protection Marketing & Income Generation directorate, and includes the Income Processing, Supporter Care, and Gift Aid teams
  • We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted.
  • Queries are received by telephone, email and post
  • We currently have a team of 11

What we’re looking for in our Income Processing Team Leader:

  • Demonstrable experience of line managing staff including setting objectives, managing performance, conduct, staff development, induction and training in line with organisational policies
  • Experience of working in an income processing role, preferably within a fundraising environment
  • Experience of developing, monitoring and maintaining recording systems and procedures
  • IT literate – proficient with Word, Excel, Outlook and CRM databases (preferably Care or similar
  • Knowledge of fundraising activities

What we can offer you:

  • range of health benefits
  • 26 days’ annual leave plus bank holidays, increasing with length of service
  • Salary Finance, which empowers you to take control of your financial wellbeing
  • and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th May

Virtual interview date: Week commencing 18th May 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

  1. Anonymised application form
  2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Organisation
Cats Protection View profile Organisation type Registered Charity Company size 501 - 1000

Making a better life for cats, because life is better with cats

Cats Protection logo Play
Posted on: 21 April 2026
Closing date: 05 May 2026 at 23:59
Job ref: MIG836
Tags: Administration, Fundraising