Fundraising project manager jobs in Reigate, surrey
Welcare is looking for an enthusiastic and experienced manager committed to supporting local families to lead and manage their Family Centre and Family Resilience service in Redhill.
The Family Centre is part of a local integrated system with a wide range of partners that builds family resilience in Surrey and seeks to improve life chances for the most vulnerable children.
You would manage a small, dedicated team of family support workers and have lead responsibility for supervising their work and ensuring delivery of our sub-contract with the YMCA.
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.
Interview date: 27 July
The successful candidate will have empathy with Welcare’s Christian values base.
An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Please submit your CV and covering letter through the CharityJobs portal. Shortlisted candidates will be required to complete our pre-interview application form prior to interview
Our mission is to work alongside parents and carers to give children secure and confident childhoods and to enable them to thrive in the future.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Partnership Marketing Officer.
Reporting To: Partner Marketing Manager.
Salary Range: £30,000 - £34,000.
Contract Type: Permanent.
Location: Hybrid – London.
Hours/Days per week: 35 working hours per week, Monday – Friday, 9am – 5pm.
About Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 26,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Role
Support the delivery of Felix’s partner marketing activity by coordinating campaigns, creating engaging content, managing partner communications, and ensuring smooth collaboration across fundraising, food and produce partnerships, communications, and digital teams.
Reporting into the Partner Marketing Manager, The Partner Marketing Officer will play a key supporting role in bringing partnerships to life through co-branded campaigns, storytelling, and marketing materials that strengthen relationships with corporate partners, increase brand visibility, and demonstrate the impact of Felix’s work.
This is an exciting opportunity to join an established and growing marketing team following the launch of our new brand, Felix, and help drive its growth through high-impact partner marketing campaigns.
This role is ideal for someone who is highly organised, creative, collaborative, and passionate about using marketing to support meaningful social impact.
You’ll play a key role in ensuring campaigns are delivered smoothly, creatively, accurately, and in line with brand standards.
Key Responsibilities
Campaign and Partner Marketing Support
- Coordinate day-to-day delivery of partner marketing activity across key corporate partnerships, food, produce, fundraising ensuring projects are delivered on time and to a high standard.
- Manage campaign timelines, approvals, and incoming requests to ensure smooth delivery
- Support the development of messaging frameworks and partnership communications tailored to different partner audiences and regional requirements.
- Coordinate with external agencies, freelancers, and internal stakeholders to deliver campaign assets, video content, and partnership materials.
- Coordinate filming and photography, including briefing and overseeing shoots
- Assist with the creation and rollout of co-branded marketing campaigns with corporate and food partners.
- Help maintain consistency across all partner communications in line with Felix’s brand guidelines and messaging.
- Support seasonal campaigns, awareness moments, and key partnership activations.
- Assist in managing marketing requests from internal stakeholders and external partners.
Content Creation and Storytelling
- Develop partner marketing briefs and supporting assets for use across email, social media, digital, and campaign activity, working closely with the External Affairs teams who lead channel delivery.
- Work collaboratively with the Content and Case Studies team and frontline charities to help shape capture and steer the development of impact stories, testimonials, and partner content that showcase the value of partner support.
- Support the Brand, Communications, and Digital teams in producing partner-facing content and campaign assets.
- Assist with briefing freelancers, designers, agencies, and video production suppliers where required.
- Help coordinate the development of toolkits and co-branded materials for partners.
- Support the adaptation of content and messaging for regional and partner-specific audiences.
Internal Collaboration
- Act as a day-to-day contact for internal teams on partner marketing activity.
- Support collaboration between the Food, Fundraising, Produce and External Affairs team to ensure joined-up delivery.
- Coordinate internal approvals for marketing assets and communications.
- Maintain organised records of campaign assets, partner materials, and marketing plans.
- Contribute ideas and insights to improve partner engagement and campaign effectiveness.
Partner Relationship Support and Reporting
- Provide responsive and professional support to external partners on marketing-related requests.
- Assist with campaign reporting, monitoring engagement and performance metrics.
- Help gather campaign results, case studies, and impact data for internal reporting and partner stewardship.
- Support budget tracking and administrative processes for partner marketing activity.
- Monitor marketing activity and identify opportunities to increase partner visibility and engagement.
- Build strong working relationships with internal teams, external agencies, and corporate partners to support seamless campaign delivery.
- Champion brand consistency, ensuring accurate use of messaging, tone of voice, and visual identity
Essential
- Experience in a marketing, partnerships, communications, fundraising or fmcg support role.
- Strong written communication and copywriting skills and proofreading ability
- Excellent organisational skills with the ability to manage multiple projects and deadlines.
- Experience supporting marketing campaigns across digital and offline channels.
- Excellent attention to detail, ability to follow and impose brand guidelines, with a commitment to quality control
- Confident working collaboratively across teams and with external stakeholders.
- Excellent interpersonal and relationship management skills
- Ability to manage multiple partner accounts and priorities concurrently
- Passion for Felix’s mission and values.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
Contract Type: Fixed Term 12 months
Location: Any of our King's Trust locations (Will require travel across the UK to King's Trust centres and delivery spaces and at least three days a week in a centre)
Interviews and Assessment: Monday 10th August 2026
Help turn ambitious plans into real opportunities for young people.
At The King’s Trust, we are working on new ways of supporting young people into employment in a challenging world – and we need someone to help us make this happen across the UK. Someone who can bring people together, cut through complexity, and build the right foundations so great ideas turn into real impact.
As our Delivery Mobilisation Lead, you’ll be that person - taking new opportunities and ideas and turning them into something teams can actually deliver on the ground. That means shaping how things will work, getting the right people aligned, spotting risks early, and making sure everything is in place so we can deliver meaningful impact from the moment we start delivery.
This is an exciting opportunity to shape how new employment opportunities are launched, driving consistency, quality and real impact at scale across the UK. You'll work closely with colleagues across delivery, programme design, fundraising and finance to ensure programmes are delivered effectively, giving young people access to the support, skills and opportunities they need to thrive.
This is a great role for a leader who enjoys building things from the ground up, improving our offer to young people, and seeing their efforts translate into real-world impact at scale.
In this role, you'll:
- Lead the mobilisation of new programmes and opportunities, turning strategy into successful delivery.
- Bring teams, partners and stakeholders together to drive alignment and results.
- Identify and solve challenges, often at pace, to enable us to be successful
- Use insight, feedback and data to continuously improve delivery.
- Build confidence and capability across teams as they adopt new ways of working.
We're looking for someone who:
- Has experience launching programmes or services from planning through to delivery.
- Is an exceptional organiser who can manage multiple priorities and deadlines.
- Can influence and engage senior stakeholders with confidence.
- Enjoys solving problems and driving continuous improvement.
- Is passionate about creating opportunities for young people.
If you're excited by the challenge of being part of our mission to end youth unemployment, making a lasting difference to young people's lives — we'd love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Delivery Mobilisation Leads?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Mobilisation Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
Details of our benefits could be found on our website:
Job Location: London (Hybrid)
Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily.
Our London office is based in The Foundry, a vibrant and eco-conscious workspace near Vauxhall and Oval stations. You’ll be based in a dynamic, purpose‑driven workspace designed to support collaboration and innovation. The Foundry offers excellent on‑site facilities, including a vegan café and a programme of monthly events, workshops, and networking opportunities with other charities and NGOs based in the building. With its welcoming, inclusive environment, The Foundry is a place where people come together to work, connect, and drive meaningful change every day.
About the role:
The Digital Content Manager will provide leadership and strategic direction for all of Concern’s digital content.
The role’s overriding objective is to create a positive and engaging online experience for Concern’s digital audiences while maintaining a focus on content that increases awareness, income and brand loyalty.
Acting as the organisation's champion for content marketing, the post holder will not only drive donations, but design meaningful digital experiences that bring supporters closer to the impact their contribution has.
The role involves managing complex demands from across the organisation as well as being responsible for output and managing risk. As one of the organisation’s lead digital copywriters, they ensure all content is of the highest quality and meets our strategic objectives. They are also an expert in digital content management and accessibility best practise, ensuring the website is maintained according to the highest digital standards.
The role also involves daily liaison and negotiation with a multitude of internal stakeholders in the UK, Ireland and the US, as well as external stakeholders including content creators, designers and developers among others.
About You:
You’re an experienced digital content professional with a strong track record of writing, editing and quality‑assuring clear, accurate and accessible content. You understand tone, brand consistency and user needs, and you know how to shape content that performs.
You’re confident working across multiple CMS platforms including Drupal, and you bring solid technical knowledge of SEO and digital optimisation, web usability and audience behavior.
Highly organised and calm under pressure, you manage workflows, deadlines and competing priorities with ease. You collaborate well, build strong relationships and handle stakeholders with professionalism, flexibility and integrity.
You’re adaptable, curious about evolving digital trends, and motivated by meaningful work, with a interest in development and humanitarian issues.
To view the full job description and person specification, please click on the link below to download the document.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
HOW TO APPLY
To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 19th July 2026.
Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB6
London: £43,250- £48,055, based on full time hours (35 hours per week)
New employees typically start at the beginning of their pay band.
We are looking for someone who can start end of September to allow a handover before the current postholder begins maternity leave.
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
Our mission is to permanently transform the lives of people living in extreme poverty, tackling its root causes and building resilience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a well-established national charity to recruit an Interim Major Donor Manager on a 3-6 month contract basis.
This is an exciting opportunity to take ownership of a significant relationship-building project, assessing the potential of an established donor portfolio and identifying opportunities to generate long-term support for the organisation.
The successful candidate will be an experienced major donor manager who can quickly assess opportunities, build relationships and create a clear strategy for future growth.
Key Responsibilities
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Assess the value, potential and viability of an inherited major donor portfolio.
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Review existing donor relationships and evaluate the current pipeline of opportunities.
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Identify areas of strategic alignment between supporters' interests and the charity's work.
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Develop and implement a relationship-building and engagement plan for key supporters.
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Build and strengthen relationships with high-value donors and prospects.
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Explore donor networks and identify opportunities to broaden support and engagement.
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Assess future fundraising potential and provide recommendations on long-term stewardship and investment.
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Work collaboratively with internal stakeholders to maximise opportunities and share insights.
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Where appropriate, secure philanthropic support and progress opportunities through the pipeline.
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Take ownership of the project and provide clear reporting on progress, opportunities and recommendations.
Person Specification
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Proven experience working with major donors, philanthropy or high-value fundraising programmes.
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Experience assessing donor portfolios, pipelines or fundraising opportunities and making strategic recommendations.
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Ability to quickly understand a new fundraising landscape and identify areas of opportunity and risk.
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Strong relationship-building skills with experience engaging high-value supporters and senior stakeholders.
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Demonstrable experience developing cultivation and engagement strategies for major donors.
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Comfortable working autonomously, taking ownership of projects and operating with minimal supervision.
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Strong analytical skills with the ability to assess pipeline value, prioritise opportunities and develop clear action plans.
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Excellent communication and influencing skills.
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Ability to balance strategic thinking with hands-on relationship management.
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Available to start in July.
What's on Offer
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£160 - £205 per day plus daily holiday pay (PAYE).
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Full-time contract.
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Remote working.
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Initial 3-6 month contract.
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Opportunity to shape a significant fundraising opportunity with long-term potential.
How to Apply:
"To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button."
The Process:
"If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application. To avoid any potential delays or your application being missed, please apply solely via the “Apply Now” button."
Commitment to Diversity and Inclusion:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.
This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.
As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.
The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.
Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.
Key Responsibilities
Strategic planning and implementation:
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Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives
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Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle
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Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making
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Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms
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Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements
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Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals
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Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth
Project Management:
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Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events
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Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers
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Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues
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Lead on set up and implementation of new seasons, events and sales activity
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Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura
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Maintain high standards of data accuracy and integrity across Box Office and customer records
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Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction
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Champion accessibility across all ticketing and customer service activity
Leadership & Management:
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Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development
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Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities
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Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation
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Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements
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Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation
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Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement
Skills and Qualifications
Essential
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Minimum three years' experience in a CRM, ticketing, audience data or related role
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Advanced knowledge and practical experience of Tessitura
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Experience managing and maintaining CRM systems and customer databases
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Experience producing audience analysis, reporting and business insight
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Strong understanding of customer relationship management principles
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Excellent attention to detail and commitment to data accuracy
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Strong analytical and problem-solving skills
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Excellent communication and interpersonal skills
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Ability to explain technical concepts to non-technical colleagues
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Ability to manage multiple priorities and meet deadlines
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Commitment to delivering outstanding customer experiences
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Interest in music, culture and the arts
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Willingness to work evenings and weekends
Desirable
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Experience of implementing CRM upgrades or major systems projects
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Experience working within a Tessitura consortium
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Experience of customer journey mapping and audience segmentation
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Experience of marketing automation and CRM-driven campaign delivery
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Experience working within an arts, cultural or performing arts organisation
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Knowledge of accessibility best practice within ticketing and audience services
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role offers a unique opportunity to make this role your own and take the charity to the next level, with the full support of a dedicated, experienced team.
The successful candidate will ensure that the charity remains resilient and able to deliver on its commitment to grow and evolve to meet the needs of the people we serve.
The role is a mix of operational activity, day to day management and strategic thinking; with the continuous building and nurturing of external relationships with our NHS, public sector and not-for-profit stakeholders.
Working alongside a committed trustee board, skilled staff and volunteers, you will bring drive, experience and passion to the team. You’ll get terrific support from the outgoing postholder as needed, with the space to act and bring your own ideas to the forefront.
If you wish to apply, please provide an up-to-date CV, together with a document (max 2 x A4 pages) detailing how you meet the criteria shown on the person specification. You can use experiences gained from work, volunteering and life experiences.
To improve heart health outcomes across Greater Manchester.
The client requests no contact from agencies or media sales.
About the Role
Are you a visionary thinker who doesn't just follow trends, but sets them?
The Programme Development Team (PDT) is seeking a high-energy, proactive self-starter and thought leader to step into our New Business Development and Programme Delivery Lead position for maternity cover. This is a high-impact, senior role designed for an individual who thrives on leading strategic work packages.
This is an exciting and varied opportunity to play a central role in developing and piloting innovative financing programmes.
Key Responsibilities
- Lead the development and piloting of innovative financing programmes.
- Oversee the development and delivery of a portfolio of complex institutionally funded programmes.
- Develop, enhance, and manage grant and project management systems and processes.
- Conduct donor intelligence gathering and trend mapping to identify funding opportunities and inform strategy.
- Provide expert guidance and support on Project Design & Management to country teams.
- Champion a culture of learning and continuous improvement across programme development and management practices.
- Lead, coordinate, and write high-quality funding proposals, particularly complex multi-country and consortium bids.
- Provide hands on surge support for programme design, proposal development, and fundraising efforts as required.
- Support programme inception and start-up activities to ensure successful implementation.
About You
You will be a senior programme development professional with strong experience in project design, grant management, and institutional fundraising. You will be comfortable leading complex proposal processes, supporting global teams, and driving continuous improvement across programme management practices. Think you're a good fit for this role? We'd love to hear from you!
Hybrid Working: In the UK this role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
Contract details: This is a full time, fixed term, 6/7 months maternity cover contract.
All applicants must be fully committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Supporter Journey Lead
Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent
We’re looking for a Supporter Journey Lead to join our Supporter Experience team.
This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.
You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.
About the Role
As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.
You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.
In this role, you will:
- Map and maintain current and target supporter journeys across Commercial, defining key stages, touchpoints, triggers, handoffs and moments that matter.
- Run journey mapping, process discovery and improvement workshops to identify pain points, gaps, opportunities and inconsistencies.
- Work with product owners and relevant teams to define journey requirements for campaigns, communications, process changes, data capture and operational improvements.
- Coordinate with Digital/ESP, data, content, supporter care, fundraising and other teams to make sure journey changes are understood, aligned and deliverable.
- Help ensure audience segmentation is applied meaningfully, so content, asks and next steps are relevant to different supporter groups.
- Use campaign learning, supporter feedback and operational insight to identify where journeys should be adjusted, strengthened or simplified over time.
About You
Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?
Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?
You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.
You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.
You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.
Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.
About the Team
Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.
We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.
This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 5th July 2026
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Reporting to the Head of Change, the Programme Manager will manage the Foundation’s strategic change portfolio of work. You will establish a trusted, secure, well‑governed programme of change. The role will be responsible for delivering the project assurance board, ensuring that all programmes of work deliver the organisational-wide change the charity requires.
This role is cross-organisational, with involvement with the Chief People Officer on the operating model, the Chief Finance Officer, and the Director of Transformation on planning and delivery.
The role will assist in delivering:
- A transformational, organisation-wide approach to change grounded in best practice.
- High-quality, consistent programme delivery through a strengthened PMO capability.
- Improved organisational readiness and staff confidence during periods of change.
- Clear, measurable outcomes across the Foundation’s strategic transformation priorities.
- A culture that embraces innovation, adaptability, and continuous improvement.
Key Responsibilities
Strategic Data Leadership:
- Establish and maintain programme governance frameworks, controls, and reporting standards.
- Ensure the programme delivers measurable business value and ROI.
- Provide executive-level reporting to sponsors and other appropriate governance groups.
Portfolio & Delivery Oversight:
- Oversee multiple interdependent projects, managing the end‑to‑end delivery, from design through to implementation and evaluation.
- Manage the programme with clear plans, milestones, budgets, and risk management so that the Foundation is well informed about the programme’s performance.
- Drive delivery to time, cost, scope, and quality targets.
- Ensure benefits realisation planning and post-implementation reviews are held, and findings shared where appropriate.
Risk & Issue Management:
- Develop a programme-level risk management framework.
- Proactively identify cross-project risks and systemic issues, using data, evidence and learning to improve programme effectiveness
- Develop organisational-wide mitigation and contingency strategies.
- Ensure regulatory, compliance, and governance standards are met within Projects
Change & Transformation Leadership:
- Lead on large-scale organisational change initiatives.
- Embed change management and organisational adoption.
- Develop communication plans to support transformation.
- Embed new ways of working, processes, or systems.
Financial & Commercial Management:
- Support delivery leads with the development of business cases.
- Ensure financial performance and cost control are managed, an appropriate use of charitable funds and value for money
- Develop in Project vendor and third-party relationships and serve as an escalation point for delivery leads.
- Assist on procurement strategy where required.
Team & Capability Leadership:
- Lead and mentor more junior project managers and delivery leads so that project teams’ performance are consistent across the programme.
- Develop performance standards and accountability structures.
- Foster a culture of delivery excellence and continuous improvement.
Quality & Continuous Improvement:
- Identify opportunities to improve ways of working, programme design and delivery
- Implement programme assurance and quality control measures.
- Promote best practices in project and programme management.
- Conduct lessons-learned reviews and drive process improvement.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, abilities, and attributes:
- Self-starter who is adaptable, able to operate strategically and hands‑on in equal measure.
- Willing to learn and develop new skills, and help to develop the knowledge and skills of peers
- Committed to the principle of continuous improvement, with careful attention to detail and due process
- Committed to delivering consistent and high-quality customer service to both internal and external stakeholders
- Good interpersonal skills and able to influence and effectively liaise with both internal and external communities
- Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills, working with integrity, and exhibits the Foundation’s core values
- Skilled in working with agile methodologies
Knowledge, experience, and qualifications:
- Proven experience in advanced programme and portfolio management expertise, delivering large, complex, multi-stream programmes.
- Able to demonstrate good strategic thinking and commercial acumen, showing strong problem-solving and analytical capability.
- Good financial literacy (budget management, cost modelling, ROI analysis).
- Expertise in building business cases, development, and benefits realisation planning.
- Expertise in leading cultural organisational changes, bringing planning to life across an organisation.
- Excellent communication skills with the ability to translate technical concepts for senior and non‑technical audiences.
- Track record of influencing at senior/executive levels
Desirable Qualifications:
- MSP, PgMP, PRINCE2, PMP, or equivalent.
- Experience in fundraising and fundraising organisations (desirable)
Benefits:
- Contributory pension
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Primary Responsibilities
Salesforce Platform Management
· Day to day management of the Back Up Trust Salesforce system
· Implement and enforce data quality standards within Salesforce, including regular data cleansing, deduplication, and validation procedures to ensure the accuracy of information
· Create and manage flows and approval processes within Salesforce to automate business processes and increase operational efficiency
· Ensure security and compliance by continuously monitoring and managing user profiles, roles, and permissions
· Maintain comprehensive documentation of Salesforce configurations, data models, and integration processes.
· Work with various Salesforce applications (for example FormAssembly) to enhance Salesforce capabilities
· Stay updated on industry best practices and emerging Salesforce technologies, making recommendations for their adoption when appropriate
User Training, Support & Adoption
· Create and maintain user guides, training materials, process documentation, and knowledge resources
· Lead onboarding and refresher training sessions for new and existing staff
· Provide ongoing user support and troubleshooting to promote confidence and effective system use
· Identify gaps in user knowledge and recommend targeted training or process improvements
· Promote best practice use of Salesforce and associated systems across the organisation
· Gather feedback from users to improve system usability, processes, and adoption
· Champion a positive data culture and encourage consistent, accurate use of Salesforce across teams
· Develop a Salesforce adoption strategy to maximise organisational value from the platform
· Monitor system adoption and engagement, identifying opportunities to improve usage and staff capability
Reporting
· Develop dashboards and reporting frameworks that support operational performance monitoring and strategic decision-making
· Work with teams to define KPIs and reporting requirements across fundraising, services, finance, and engagement activities
· Support the development of a data-driven culture across the organisation
Governance & Data Stewardship
· Develop and maintain Salesforce governance processes, including change request management, release procedures, and prioritisation frameworks
· Support organisational compliance with GDPR and data protection requirements in collaboration with the Data Protection Officer
· Monitor and improve data governance practices, ensuring consistency of data standards across teams
Supplier & Project Management
· Coordinate system enhancements, testing, and deployments with Back-Up’s third-party Salesforce partner
· Support project delivery for future Salesforce developments and integrations
Data Protection Officer (DPO) Responsibilities
In addition to Salesforce and systems responsibilities, the postholder will act as Back Up's designated Data Protection Officer (DPO), providing leadership and oversight of data protection compliance across the organisation.
- Lead on compliance with UK GDPR and other relevant data protection legislation.
- Advise staff and leadership on data protection obligations, risks and best practice.
- Monitor compliance with organisational data protection policies, procedures and controls.
- Maintain and review the organisation's Data Protection Policy, guidelines and Privacy Statement.
- Promote a culture of data protection, data quality and responsible data management.
- Review and advise on Data Protection Impact Assessments (DPIAs) to ensure privacy risks are appropriately identified and managed.
- Act as the primary contact for the Information Commissioner's Office (ICO) and for data subjects on matters relating to data protection.
- Maintain and oversee the data breach register, ensuring incidents are managed and reported appropriately.
- Coordinate and oversee Subject Access Requests (SARs) and other data rights requests.
- Deliver training and awareness activities to support staff understanding of data protection responsibilities.
- Maintain up-to-date knowledge of data protection legislation and communicate relevant changes to the organisation.
Additional Responsibilities
In addition to Salesforce platform management, the postholder will play a key role in supporting the organisation's wider data, systems and digital transformation agenda. Responsibilities may include:
· Support the development and implementation of Back Up's wider systems and technology strategy, ensuring Salesforce integrates effectively with the broader technology landscape.
· Act as a subject matter expert on organisational data and systems architecture, helping to identify opportunities for system improvement, integration and automation.
· Support the evaluation, implementation and ongoing management of business applications beyond Salesforce, ensuring systems remain fit for purpose and aligned with organisational needs.
· Contribute to digital transformation projects, working with colleagues and external partners to improve processes, efficiency and user experience across the organisation.
· Monitor emerging technologies, including artificial intelligence (AI), and make recommendations on their appropriate and responsible adoption to support organisational objectives.
· Provide support and guidance on IT-related matters, liaising with external suppliers and managed service providers where appropriate.
PERSON SPECIFICATION
Experience
Essential
· Experience of managing the day-to-day operations of a Salesforce system; including expertise in change control and user support
· Experience of working on the continuous development of a Salesforce system
· Experience managing CRM-related projects or workstreams
· Experience of developing training and delivering workshops and one-to-one sessions with staff at all levels
· Experience of implementing, managing, monitoring and reporting on end-to-end security of Salesforce and integrated software applications
· Experience of developing effective working relationship with external development partners
· Experience of Salesforce within a non-profit context with Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality
· Experience with third-party form-builders such as Form Assembly
· Ability to manage testing, documentation and change processes in a structured and consistent manner
Desirable
· Experience of a large-scale Salesforce implementation project in the Not for Profit sector
· Experience of working with email marketing platforms
Knowledge and skills
Essential
· Relevant Salesforce Administrator certification
· Project management experience, with demonstrable ability to deliver projects to time and budget
· Strong analytical skills and ability to design systems and processes to facilitate data analysis
· Knowledge and experience of UK data security law and principles
· Ability to communicate technical language to non-technical audiences, visually and verbally
· Able to demonstrate good judgment and use initiative, with high attention to detail to produce accurate work of a high quality
· Be an enthusiastic, approachable and confident team player, with a willingness to learn
Desirable
· Project management qualification
Closing date: Rolling recruitment
We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Research Manager
£38,709pa + Excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)
About the role
We’re excited to be recruiting a Research Manager to join WWF-UK.
In this role, you’ll lead the delivery of high-quality qualitative and quantitative research that helps us better understand supporter attitudes, motivations, behaviours and barriers. You’ll turn evidence into clear, actionable insight that supports stronger decision-making across WWF-UK.
You’ll manage a range of research activity, including brand tracking, supporter surveys, audience research, segmentation, benchmarking studies, CSAT surveys and industry trend analysis. You’ll work closely with colleagues across Brand, Digital, Communications, Campaigns and Fundraising to embed evidence-based thinking into planning, campaign development, supporter engagement and evaluation.
You’ll also manage relationships with research agencies, ensuring work is well-briefed, delivered to a high standard and provides value for money. Alongside this, you’ll help strengthen how research is commissioned, governed, shared and reused across WWF-UK, including supporting ethical practice, GDPR compliance, commissioning guidance and the development of a central research repository.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
Essential
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Proven experience delivering qualitative and quantitative research projects across the full research lifecycle
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Strong research expertise, including survey design, sampling, data interpretation and behavioural insight
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Experience managing research agencies, including briefing, quality checking, managing deliverables and maintaining strong working relationships
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Ability to translate research questions into clear briefs and apply the right methodology to generate actionable insight
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Strong analytical skills, with the ability to interpret findings and summarise them into clear strategic implications
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Excellent communication skills, with the ability to present complex insight clearly through narrative, visuals and recommendations
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Strong project management skills, with the ability to manage multiple research projects and priorities
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Strong stakeholder management skills, with the ability to collaborate across teams and influence decision-making without line authority
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Understanding of research governance, ethical practice and GDPR as it relates to research
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High level of digital and data literacy
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A clear commitment to WWF-UK’s mission, values and ethical standards
Desirable
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Experience with brand tracking, audience surveys, segmentation models, benchmarking studies, CSAT surveys and industry trend analysis
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Experience supporting decision-making in marketing, communications, campaigns, fundraising or supporter engagement settings
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Experience developing or applying audience frameworks, segmentation or insight tools in planning contexts
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Experience developing research processes, commissioning guidance or central insight repositories
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Experience using research or analysis tools, such as SPSS or analytics platforms
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Experience working in a charity, purpose-led or complex stakeholder environment
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Qualification in research, marketing, behavioural science, social science or a related discipline
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
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Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays
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Flexible working options, to support your work life balance
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5% employer contribution to pension, rising to 10% with employee contribution
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Learning and development opportunities to help you grow
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Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We're a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date
19/07/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Institut français du Royaume-Uni is seeking a dynamic and strategic Head of Patrons’ Circle & Sponsorship Activation to lead the development of its patron engagement programmes and sponsorship (in-kind) activation strategy across the Institut’s major cultural events and flagship seasons.
This senior role has three core objectives:
- to grow and structure the Institut’s existing Patrons’ Circle;
- to create and launch a new Young Patrons Circle aimed at engaging a new generation of supporters;
- to design and deliver an in-kind sponsorship activation strategy across the Institut’s flagship cultural events and programmes.
The role combines community building, relationship management, experiential programming and sponsorship activation. It focuses on audience engagement, visibility and stakeholder experience rather than direct fundraising or financial sponsorship solicitation.
A key dimension of the role is the development of both:
- an in situ engagement programme at the Institut français;
- and a “Hors-les-murs” programme of exclusive events and experiences organised in partnership with leading cultural venues and institutions across London.
Working closely with the Head of Partnerships & Major Donors, the successful candidate will contribute to the Institut’s development strategy by creating meaningful experiences for patrons, sponsors and cultural stakeholders.
About the Patrons’ Circle
The Patrons’ Circle of the Institut français du Royaume-Uni is an active and committed community of individuals supporting the Institut’s mission through its Trust. Bringing together philanthropists, arts supporters and Francophile audiences, the Circle contributes to the development of the Institut’s cultural and educational programmes while fostering engagement with French culture in the UK.
Members benefit from privileged access to the Institut français and enjoy a curated programme of exclusive events and cultural experiences throughout the year, both at the Institut and through a “hors les murs” programme developed in partnership with leading cultural venues across London.
Key responsibilities
Patrons’ Circle & Young Patrons development
- Design and implement a development strategy for the Patrons’ Circle focused on engagement, retention and community growth
- Conceive, create and launch the Institut français du Royaume-Uni’s Young Patrons Circle, defining its positioning, audience, engagement model and value proposition
- Develop a recruitment and engagement strategy targeting younger audiences and emerging supporters
- Build and nurture a strong community through tailored engagement and personalised experiences
- Oversee the full patron journey, including onboarding, stewardship and retention
- Develop targeted communications and engagement campaigns (newsletters, invitations, tailored outreach)
- Structure and evolve benefits and membership offers for Patrons and Young Patrons
- Develop exclusive cultural experiences and networking opportunities for patrons and trustees
In-kind sponsorship activation & event partnerships
- Develop in-kind partnerships and collaborative sponsorship opportunities for major events including the French Film Festival UK, Night of Ideas and other high-profile programmes
- Identify and engage brands, cultural partners and lifestyle organisations aligned with the Institut’s values, audiences and events
- Develop creative non-financial partnership propositions focused on visibility, hospitality, audience engagement and cultural experiences
- Ensure meaningful and high-quality sponsor integration into events through experiences, visibility and tailored activations
- Coordinate sponsor activations in collaboration with programming, communications and production teams
- Build and maintain long-term relationships with sponsors and institutional partners
- Coordinate delivery and follow-up of partnership benefits and sponsor visibility
Events & experiences
- Curate, in coordination with the Institute cultural teams, selected moments from the Institut français’ existing programme for Patrons’ privileged access, including post-event encounters with artists and production teams
- Lead the conception and delivery of the “Hors-les-murs” programme, developed in close collaboration with cultural teams and hosted across partner venues in London
- Collaborate closely with programming, communications and production teams
- Ensure excellence in event delivery and premium stakeholder experience
Administration & coordination
- Prepare administrative committees and Board meetings in close collaboration with the Head of Partnerships & Major Donors
- Draft meeting minutes and coordinate follow-up actions
- Oversee administrative management of the Patrons’ Circle
- Coordinate agreements, partnerships and sponsor deliverables
- Ensure logistical and administrative follow-up for events and activations
Strategic contribution
- Propose innovative formats and initiatives to enhance patron and sponsor engagement
- Contribute to the Institut’s visibility and audience engagement strategy through cultural partnerships and experiences
- Monitor and evaluate engagement outcomes and partnership impact
- Benchmark best practices in patron engagement, sponsorship activation and cultural partnerships
Profile
- Minimum 5 years’ experience in partnerships, sponsorship activation, audience engagement, cultural programming or related fields
- Proven experience in developing and managing high-level relationships and stakeholder communities
- Experience in event partnerships, experiential engagement or brand activation
- Strong strategic thinking with the ability to design and implement audience and engagement initiatives
- Excellent organisational and project management skills
- Outstanding interpersonal and communication abilities
- Fluent English and French (written and spoken) essential
- Proactive and entrepreneurial mindset with strong initiative
- Strong interest in arts, culture and international environments
Conditions & benefits
- One-year renewable contract: 37.5 hours per week, Monday to Friday
- Gross monthly salary: £3,292
- 32 days of paid leave + public holidays
- travel allowance provided
- Possibility of joining a supplementary pension fund and health insurance subject to conditions
- Place of work: Institut Français du Royaume-Uni, 23 Cromwell road, London SW7 2EL
- Only applications from candidates who are already eligible to work in the United Kingdom will be considered.
- Start Date: as soon as possible
Only applications from candidates who are already eligible to work in the United Kingdom will be considered.
The client requests no contact from agencies or media sales.
Do you enjoy leading technology improvement initiatives that deliver real organisational impact?
Are you comfortable working across projects, systems, data and stakeholders to turn ideas into practical solutions?
London City Mission is looking for a Systems Development Manager to lead the next phase of development, optimisation and improvement across our core business systems.
This is a unique opportunity to help shape how technology supports mission, ensuring that key systems continue to evolve in ways that are joined-up, sustainable and focused on delivering value.
About the role
Following a significant period of organisational transformation, including the implementation of Microsoft Dynamics 365, Business Central and other key platforms, London City Mission is entering a new phase focused on optimisation and continuous improvement.
As Systems Development Manager, you will lead a portfolio of systems initiatives that help the organisation get the best from its technology investments. You'll work across departments, helping stakeholders identify opportunities, clarify requirements and deliver improvements that support ministry and operational effectiveness.
This is a broad and varied role combining project management, business analysis, stakeholder engagement and systems development. While there will be opportunities for hands-on contribution, the primary focus is on planning, coordination and successful delivery across multiple initiatives.
What you’ll be doing
- Leading and coordinating a portfolio of systems development and improvement projects;
- Managing delivery plans, milestones, dependencies and risks;
- Supporting CRM Phase 2 development and future fundraising platform initiatives;
- Helping establish and develop reporting capability through Power BI and Microsoft Fabric;
- Translating business needs into practical systems solutions;
- Working with colleagues across the organisation to improve processes and ways of working;
- Coordinating delivery with external suppliers and technology partners;
- Supporting reporting, data and information management initiatives; and
- Helping ensure effective transition of development activities into business-as-usual support.
What we’re looking for
- Has experience delivering business systems, technology or data initiatives;
- Is a confident project manager with excellent organisational skills;
- Can analyse business requirements and translate them into practical solutions;
- Is comfortable working across multiple systems and stakeholder groups;
- Has strong communication and relationship-building skills;
- Can balance strategic thinking with practical delivery; and
- Enjoys improving systems, processes and ways of working.
Experience with Microsoft Dynamics 365, Power Platform, Power BI, Microsoft Fabric or Business Central would be advantageous, as would experience within a charity or values-driven organisation.
Why join us?
Everything we do at London City Mission exists to help churches across London reach people with the good news of Jesus Christ, particularly those on the margins of society.
Technology plays a vital role in enabling that mission. This role offers the opportunity to influence how systems, data and processes support ministry, fundraising, operations and decision-making across the organisation.
You'll join a collaborative team committed to excellence, continuous improvement and serving the wider mission well.
Benefits
- 25 days annual leave (pro-rated for contract duration)
- Additional leave between Christmas and New Year
- Attractive pension scheme with generous employer contribution
- Hybrid working approach
- Cycle to Work scheme
- Regular prayer gatherings, team days and spiritual development opportunities
- Opportunity to contribute directly to the mission and ministry of London City Mission
Occupational requirement
London City Mission is an organisation committed to preaching the Christian gospel to the people of London.
There is an occupational requirement that the person appointed be an evangelical Christian and able to agree with the Mission's Statement of Faith and Conduct.
Accessibility
If you require any reasonable adjustments during the recruitment process, please let us know when submitting your application and we will be happy to discuss how we can support you.
The client requests no contact from agencies or media sales.
THINK is expanding our Data function and looking for find a Data Consultant who can help achieve that growth.
THINK Data is the specialist data function of THINK, working exclusively in the charity and not-for-profit sector. We combine deep sector knowledge with hands-on technical expertise across three core areas: data health, analytics and insight, and CRM system challenges.
Led by the Director of THINK Data, the team covers key elements of data strategy with charity clients to help them get more from their data and make better decisions. Discovering the challenges around the infrastructure of systems, processes and insight capability charities need to make data work harder for their mission. The Director leads on new business generation, team development, innovation in data products and thought leadership across the sector. Part of that innovation is exploring the best ways to use AI in how we work and how we advise clients, taking a considered and human approach.
The Data Consultant role centres on data discovery and consultancy - working with charity clients to understand their data challenges and shape practical roadmaps for change. Alongside this you will contribute to client delivery, own key internal systems, and help develop new products and services.
This is an opportunity to grow. We are looking for a driven, ambitious individual with a background in charity fundraising and experience in data analysis and management, who is ready to take a step up into consultancy. The role offers a clear path to develop from Data Consultant to Senior Data Consultant, with the potential over time to progress towards Data Director. The right person will help shape the future of THINK Data and grow as the function grows.
To apply please follow the guidance in the Candidate Pack. Informal calls with Steve White, Director of THINK Data or Matt Smith, Managing Director of THINK are available upon request.