Head of member support jobs in Barbican, greater london
Using Anonymous Recruitment
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Want to use your Communications and Marketing skills to help combat the crisis of homelessness?
As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation.
*Please note this role is part time (4 days per week.)
Total pay per year is: £30,400 per anmum
WHO WE ARE
The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.
Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctuary.
When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.
We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.
JOB OVERVIEW AND OBJECTIVES
This role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy.
Building on a recent organisational rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach.
A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Champions Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website.
KEY RESPONSIBILITIES AND DUTIES
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Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences.
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Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope.
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Produce dynamic newsletter content that strengthen reader engagement and drives action.
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Work with the Head of Fundraising and Communications to ensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice.
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Handle press enquiries and proactively promote 999 Club’s work across media channels.
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Grow our Patrons Programme so that it reflects 999 Club’s unique and diverse character and supports strategic growth.
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Develop and relaunch our Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support.
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Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates.
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Produce regular reports, data and analytics on social media and website activity to inform strategy.
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Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings.
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Maintain and update the WordPress website, applying best practices in SEO and accessibility.
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Support colleagues with research, case studies, consultations, and other initiatives.
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Stay at the forefront of digital trends by networking, researching, and attending CPD and training.
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Engage with the wider sector on regional and national campaigns.
PERSON SPECIFICATION
Qualifications
Desirable:
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Evidence of Continuing Professional Development e.g. courses, training, other or qualifications.
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Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession.
Experience and knowledge
Essential:
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Proven expertise in communications, marketing, and brand development.
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Strong customer service and public relations skills.
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High confidence with IT systems and a willingness to learn new platforms.
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Experience maintaining a CRM database.
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Experience in website design, management, and upkeep.
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Hands-on experience managing social media for an organisation, charity, or company.
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Ability to create high-quality, branded designs using Adobe and Canva.
Desirable:
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Experience working in a community organisation or charity.
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Knowledge of best practices related to homelessness.
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Experience writing press releases and building relationships with media contacts.
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Experience developing and/or managing Membership or Patron schemes.
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Experience working with legacy media.
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Knowledge of digital innovation and online fundraising.
Skills and personal characteristics
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An ability to be dynamic and to think creatively and strategically.
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A solutions-focused mindset with a proactive approach to problem-solving.
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Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively.
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A commitment to lifelong learning and your own Continuing Professional Development.
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A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working.
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Excellent written and verbal communication skills.
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Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope.
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Adept at building relationships with colleagues, service-users (members) and partner organisations.
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A people-centred, compassionate, and non-judgemental approach.
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A belief and enthusiasm for 999 Club’s mission.
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A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice.
Expectations for all 999 Club staff
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Adhere to 999 Club’s policies and procedures at all times.
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Demonstrate and uphold the values of 999 Club in all interactions.
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Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients.
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Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team.
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Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed.
Safeguarding
This post is subject to…
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An basic Disclosure and Barring Service (DBS) check.
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Two satisfactory references.
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999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment.
This role is exempt from the Rehabilitation of Offenders Act.
How to apply
Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications.
Equalities statement
At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered.
We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact.
We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience.
We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive.
First round interviews will be held on 18 June 2026
Second round interviews will be held on 25 June 2026
Please apply by submitting a CV and Cover Letter outlining your suitability for the role.
As a Beat Programme Officer, you will deliver high quality coaching support and guided self-help to individuals experiencing eating disorders and/or their loved ones, fostering early intervention and promoting sustained long-term recovery.
You will effectively manage a caseload of beneficiaries, providing tailored support that fosters early intervention and promotes sustained recovery.
Programme Officers work collaboratively and in alignment with Beat’s values, ensuring the achievement of Beat’s goals and strategy, and facilitating the effective delivery of contracted programme places.
You will be part of a cohesive and high performing team based on the principles of trust, mutual respect and empowerment.
We particularly encourage applications from Welsh speakers for this role; we have received funding from the Welsh government and are looking to improve our service delivery for our Welsh-speaking beneficiaries.
Founded in 1989 as the Eating Disorders Association, our mission is to end the pain and suffering caused by eating disorders.


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Senior PR and Communications Manager
The Royal Marsden Cancer Charity
Location: Chelsea, London (Hybrid working, two office days)
Salary: £51,000
Contract: Permanent, Full-time (37.5 hours per week)
The Royal Marsden Cancer Charity exists to transform the lives of people affected by cancer. We fund world-leading research, state-of-the-art equipment and exceptional patient environments, ensuring The Royal Marsden can continue to deliver outstanding care and develop pioneering treatments used across the UK and beyond.
Following significant growth and the successful £70m Oak Cancer Centre Appeal, we are now delivering our most ambitious strategy yet - raising at least £215m over five years, including a major new development in Chelsea.
About the Role
We are seeking a passionate and experienced Senior PR and Communications Manager to lead our PR and Communications function and play a key role in raising the Charity’s profile as a global leader in cancer research funding.
You will lead the development and delivery of a proactive and reactive PR and communications strategy that enhances our reputation, drives awareness, and supports fundraising across all income streams.
Managing a small team, you will work collaboratively across the Charity and hospital to identify compelling stories—from groundbreaking research to powerful patient and supporter experiences—and bring them to life across regional, national and sector media.
What You’ll Be Doing
Strategic Leadership
- Deliver the Charity’s PR and communications strategy to increase visibility, reputation and engagement
- Manage and develop the PR and Communications team, ensuring high-quality, impactful output
- Track and report on media performance, coverage and KPIs.
Media Relations & Reputation Management
- Develop strong relationships with national, regional and specialist media
- Lead proactive media engagement, including story sell-in, press releases and media briefings
- Manage reactive communications, including handling sensitive issues and advising on messaging
- Identify opportunities to position senior leaders as thought leaders within the sector.
Content and Storytelling
- Oversee the development of high-quality, compelling content that showcases the Charity’s impact
- Lead on the production of the Charity’s supporter magazine Progress and key publications, including Annual and Impact Reports
- Work closely with clinical teams, patients and supporters to source authentic, engaging stories.
Campaigns and Partnerships
- Lead PR activity for flagship campaigns and events, including The Banham Marsden March, Celebrate a Life, and the Ever After Garden
- Support major fundraising initiatives, corporate partnerships and new product launches
- Collaborate with Marketing and Digital teams to maximise reach across channels.
Stakeholder Engagement
- Build strong relationships across the Charity, hospital and external partners
- Work closely with clinical teams, senior leadership, and celebrity/VIP stakeholders to maximise appropriate PR opportunities
- Ensure consistent and accurate representation of the Charity’s brand and messaging.
About You
We are looking for a confident and strategic communications leader with strong charity sector experience.
You will bring:
- Significant experience in PR and communications within the charity sector
- A proven track record of delivering impactful PR strategies and campaigns
- Strong media relations expertise, including handling complex and sensitive issues
- Experience of managing and developing high-performing teams
- Excellent writing, editing and storytelling skills
- Experience producing publications such as annual reports or magazines
- Strong stakeholder management skills, with the ability to influence at all levels.
Desirable:
- Knowledge of the NHS or healthcare environment
- Professional qualifications in journalism or communications
- Experience working with VIP or celebrity engagement.
Why Join Us
- Play a pivotal role in a high-impact charity making a real difference to cancer patients around the world
- Work with leading clinicians, researchers and inspiring patient stories
- Be part of an ambitious organisation at a critical stage of growth
- Lead high-profile campaigns with national reach.
Benefits
- Hybrid working between home and Chelsea with occasional travel to Sutton
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Our Commitment to Inclusion
We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Join us at a pivotal moment for the education sector.
ISBL has launched an exciting new initiative – the Centre for Education Operational Excellence – to strengthen how schools and trusts operate and deliver impact. We are seeking a highly organised, proactive and relationship-focused Events and Partnerships Coordinator to support the delivery and growth of our national conference, regional events, and online programmes.
About ISBL
ISBL is the professional body for school business leaders, supporting the sector through membership, professional development, research, and events. With a strong national reach, we play a key role in improving operational practice across education.
The Centre for Education Operational Excellence
The Centre builds on our expertise, bringing together practical solutions, research, and collaboration to support operational excellence across schools and trusts.
About the Role
We are looking for a highly organised, proactive and relationship-focused Events and Partnerships Coordinator to support the delivery and growth of ISBL’s national conference, specialist regional events, and online event programmes.
This is a varied and fast-paced role combining event delivery, stakeholder engagement, and partnership coordination. You will play a key role in ensuring our events run seamlessly while also supporting the development of meaningful partnerships that enhance the experience for our members and stakeholders.
You will be at the heart of our events programme, supporting everything from logistics and speaker coordination to exhibitor management and sponsor delivery, helping us create impactful, high-quality professional development experiences for school business leaders.
To be successful in the role, you will be an experienced coordinator with excellent customer service and telephone manner; you must have strong organisational and planning skills with the ability to work under pressure and to deadlines, as well as the ability to think outside the box and demonstrate creative flair and work well as part of a team.
Full role details are available in the attached job description.
Please submit:
• Your CV
• A covering letter (max two pages) addressed to Annu Panchal, Head of Events, ISBL, outlining your motivation and suitability and addressing your experience and how you believe this matches the job requirements
You will be informed whether you have been shortlisted by 12:00 noon on Friday 12 June 2026.
Interviews are expected to take place on Friday 19 June 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Supporter Care Manager to join our Fundraising team.
Title: Supporter Care Manager
Salary: £39,000 - 42,000 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
We are looking for a Supporter Care Manager to join our Supporter Experience team within the Fundraising division.
This is a key role responsible for leading the day-to-day delivery of supporter care, ensuring a high-quality, responsive and empathetic service across all supporter touchpoints. You will manage a small, dedicated team of Supporter Care Officers, overseeing enquiry handling, income processing and data management, while maintaining strong operational standards and compliance.
As the first point of contact for many of our supporters, the team plays a vital role in shaping supporter perceptions and enabling effective fundraising. You will work closely with colleagues across fundraising, engagement, technology and finance to ensure a seamless supporter experience and support the delivery of campaigns and activities.
You will also use supporter insight and feedback to drive continuous improvement and contribute to wider Supporter Experience initiatives and transformational projects, helping to embed more consistent and supporter-centric ways of working across the organisation.
We are looking for someone who brings:
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Experience managing a customer service or supporter care team
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Strong operational and organisational skills, with attention to detail
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Experience using CRM systems and managing supporter data
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Confidence handling complex enquiries and escalations
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Excellent communication and relationship-building skills
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A proactive approach to improving processes and services
What’s in it for you?
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A competitive salary
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27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
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A stimulating work environment full of opportunities to learn and develop
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Life Assurance of four times annual salary
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Travel season ticket loan, Cycle to work Scheme
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And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached or hyperlinked here on our careers page, and you can read more about what to expect on the Our recruitment process page.
Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Toy Appeal Campaign Assistant
Service: External Engagement
Salary: £28,321 per annum, inclusive of the Inner London weighting
Location: Hybrid – Family Action Head Office, London N1 7GR
We typically work 2 days a week in the office but offer the flexibility to work fully remotely. Our office space is wheelchair accessible.
Hours: 37 hours per week (full time)
We offer flexible working arrangements - please see below for more details.
Contract: Fixed term, 24-week contract from early/mid July through to late December/early January 2027
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Family Action is looking for an enthusiastic and organised Toy Appeal Campaign Assistant to play a vital role in our annual campaign to deliver over 10,000 toys and gifts to disadvantaged children. This is a fantastic opportunity to launch your career in the charity sector, working alongside experienced staff (both in-person and virtually) from our fundraising and marketing teams, gaining valuable skills and contributing directly to a heartwarming cause.
Main Responsibilities:
- Acting as a first point of contact for the Toy Appeal, responding in a timely and professional manner to company enquiries, as well as internal enquiries from service colleagues receiving gifts.
- Managing data across multiple platforms/sources (including our CRM database, Salesforce, and Microsoft documents). Maintaining a live list of all gift requests from Family Action services/projects, and all gift pledges from companies, updating as matches are made and requests are filled.
- Building positive relationships with corporate donors through written and verbal communications, including email, telephone and Teams meetings/in-person visits where appropriate.
- Co-ordinating deliveries of gifts from corporates to local Family Action services/projects, ensuring needs and requirements of both parties are met.
- Assisting the Corporate Partnerships Manager and Fundraising Officer with donation processing and administration.
Benefits*
- an annual paid leave entitlement that commences at 25 working days (pro rata) plus bank holidays
- up to 6% matched-pension contributions
- Employee assistance programme
- Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- Enhanced paid sick leave and paid family leave provisions
- Eye care and winter flu jabs vouchers
- Cycle to work scheme
- Investing in your professional development with ongoing quality training and career development opportunities
*Please note that some of these benefits are only applicable after 6 months of employment.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Apply via our website and click the ‘Apply’ link to fill out our digital application form
· Closing Date: Sunday 31 May 2026 at 23:00
Interviews are scheduled to take place w/c 8 June 2026, in-person at Family Action Head Office (34 Wharf Road, London, N1 7GR), with slots throughout the working day.
Please note that as part of the interview process, we’ll require you to complete a pre-task, which we share details of with the invitation to interview.
We reserve the right to close applications once suitable applications have been received
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Anthony Nolan. We unite people and science – matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need.
Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Marketing Manager, Supporter and Youth to join our Engagement team.
Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.
Interviews are expected to take place w/c 25th May.
Title: Marketing Manager, Supporter and Youth
Salary: £39,000 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
This role sits within the Marketing team and supports the Senior Marketing Manager in delivering audience-centred marketing to increase visibility, inspire action and nurture a growing, engaged and loyal community.
You will lead the day-to-day marketing approach for supporter and youth audiences, developing and optimising end-to-end audience journeys and delivering integrated, insight-led campaigns. This includes campaign planning, overseeing creative development, conducting audience and competitor research, executing multi-channel activity, and evaluating performance to inform continuous improvement.
Working closely with the wider Marketing team and Communications, you will provide strategic marketing support planning and advice to the Fundraising and Register Development teams to build brand awareness, drive consideration and strengthen long-term engagement. You will build impactful relationships across the organisation, managing stakeholders effectively and ensuring shared objectives and alignment on priorities.
You will have proven experience in delivering brand-led marketing campaigns, alongside strong stakeholder management skills. You will also work closely with external brand, media and creative agencies where needed, supporting the development and delivery of campaigns aligned with organisational aims.
The role is part of the wider Engagement division (which includes Communications and Register Development).
What’s in it for you?
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A competitive salary
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27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
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A stimulating work environment full of opportunities to learn and develop
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Life Assurance of four times annual salary
-
Travel season ticket loan, Cycle to work Scheme
-
And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached to this advert, or hyperlinked here on our careers page advert, and you can read more about what to expect on the Our recruitment process page.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The COO will translate BLiM's mission and strategy and ensure its well-run, properly resourced, with its ambitious day-to-day delivery. You will free the CEO to focus on strategic leadership and external influence by owning operations, people management, financial oversight and internal systems.
The COO will be a senior leader who shapes organisational culture, makes operational decisions, manages complex stakeholder relationships and drives the performance of a passionate, high-commitment team. You will be the person the organisation looks to when it needs clarity, stability and momentum.
The COO joins at a moment of leadership transition following the departure of BLiM's co-founder and Director of Operations.
Why Join Us:
Black Lives in Music (BLiM) is a not-for-profit dedicated to advancing racial equity across the UK music industry. We amplify the voices of Black artists, music professionals and communities; drive systemic change; and hold the industry accountable for meaningful progress. Through research, advocacy, programming and strategic partnerships, BLiM creates the conditions for Black talent to thrive.
BLiM has published ground-breaking research including the Being Black in the UK Music Industry report, produced the UK's first Black classical music festival in Classically Black, influenced government policy on live music licensing, and built a network of over 100 partner organisations across the four nations. BLiM is now entering a new phase of its development, with a strengthened leadership team, a Target Operating Model designed to carry the organisation beyond its founding era, and an ambition to become the UK's most influential voice for racial equity in music.
Person Specification
Essential
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Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation.
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Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient.
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Proven people management experience, including line management of senior staff, performance development, recruitment and team culture-building.
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Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function.
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Experience of leading or supporting governance processes, including board reporting, risk management and compliance.
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Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders.
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A genuine, demonstrable commitment to racial equity and an understanding of the specific systemic barriers faced by Black professionals, artists and communities.
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The emotional intelligence and interpersonal skill to lead with care, build trust quickly and navigate complex relationships under pressure.
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The resilience and adaptability to thrive in a small, fast-paced, mission-driven organisation where the work is varied, the stakes are high and no day is the same.
Desirable
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Experience of working in or with the music industry, creative industries or arts and culture sector.
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Familiarity with Arts Council England funding frameworks, charity law and the regulatory environment for non-profit organisations.
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Experience of implementing or managing a CRM system, project management platform or other operational technology.
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Knowledge of equality, diversity and inclusion (EDI) frameworks and how to embed inclusive practice into operational systems and culture.
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Experience of leading an organisation through a period of significant change, transition or growth.
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An existing network within the UK music sector, creative industries or racial equity and social justice space.
At BLiM, we're interviewing on a rolling basis, so we'd encourage you to apply sooner rather than later!
To be considered for a first interview, please include a Cover Letter with your application. This initial conversation will be relaxed and informal, and we'll take you through the full interview process together so you know exactly what to expect at every stage.
To drive transformational, systemic change across the UK music sector, ensuring every person regardless of background.
At Age UK, effective governance is key to delivering our mission and supporting older people. We are looking for a Senior Governance Manager to play a pivotal role supporting our most senior Boards and Committees, ensuring robust governance, regulatory compliance, and strategic alignment.
The Senior Governance Manager is a key role managing and providing all aspects of the governance and secretariat service relevant to the most senior Boards and Committees within the Age UK Group and deputising for the Head of Governance and Legal with respect to duties as Company Secretary.
The role manages a team of 4 Executive Assistant and Governance Officers and 1 Executive Assistant (Chair/CEO) and the ability to line manage this team throughout the Board and Committee governance cycle and on individual projects / tasks, while also providing consistent executive services is key.
This is a very visible role working closely with Trustees and Directors as well as the most senior staff within the Charity, providing advice and support.
The post holder will lead projects, anticipate future governance matters and proactively tackle issues, with the ability to prioritise and manage many projects and activities in a busy environment. Please see role description for all responsibilities.
We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office approximately 4 times per month, in line with meeting schedules. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade: 4L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of provision of secretariat services; servicing senior level Boards and Committees A, I
* Experience of charity governance in a large and complex charity structure, including experience of establishing and maintaining governance policies and procedures A, I
* Experience of corporate governance A, I
* Line management experience A, I
Skills and Knowledge
* High level of written English A, T, P
* Excellent communication skills with the ability to communicate at all levels and to tailor communications to different audiences A, I, T, P
* Strong presentation, negotiation and interpersonal skills I
* Experience of or aptitude to explore how technology and the use of AI can transform the team's work I
* A good eye for detail A, I
* Proactive and able to work both individually and as a team. I
* Sound judgement with good problem-solving abilities I
* Highly organised, able to meet deadlines and manage / prioritise workflow A, I
Personal attributes
* Confident and able to take decisions I
* Personable and able to build good relationships quickly I
* Flexible and able to work in a changing and fast-moving environment I
* Discreet and comfortable with holding confidential information I
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
* Experience / understanding of working within a financial service regulated environment. A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The Hampstead Garden Suburb Trust protects, maintains and enhances the unique character of Hampstead Garden Suburb - an internationally important example of early 20th-century town planning and architecture.
The Architectural Support Officer plays a central role in this work. You will support the day-to-day operation of the Trust’s consent process, helping applicants and their advisers with applications, maintaining accurate records, and ensuring decisions are communicated clearly, professionally and with authority.
This is a varied role combining administration, public-facing work and exposure to architecture and conservation. It would suit someone with an interest in the built environment and heritage who enjoys detailed work and engaging with the public.
The role supports a high volume of applications across the Suburb and is central to the Trust’s day-to-day operation.
MAIN RESPONSIBILITIES
Architectural and technical support
- Support the architectural team in reviewing applications, including preparing summaries and assisting with research and policy.
- Maintain a strong working understanding of the Trust’s Design Guidance and relevant policies.
- Assist applicants in understanding how proposals align with the Trust’s requirements while being clear about the Trust’s role and the limits of advice that can be provided.
- Attend occasional site visits with colleagues to view properties and proposals.
- There will be opportunities to contribute to talks and events, depending on interests and experience.
Application and consent process
- Manage the administration of applications for Trust consent, ensuring they are registered, validated and processed efficiently.
- Act as a first point of contact for applicants and their advisers, providing clear guidance on process and requirements.
- Calculate and process application fees; raise invoices and maintain accurate financial records.
- Notify neighbours and manage consultation processes in line with Trust procedures.
- Prepare and issue decision letters and consent documentation.
- Track applications through each stage of the process, ensuring deadlines and actions are monitored and progressed.
Committee and governance support
- Prepare and circulate papers for Plans Committee and Trust Council.
- Take clear and accurate minutes and support follow-up actions.
- Assist in the preparation of reports and recommendations.
Records and systems
- Maintain accurate and up-to-date records of applications, decisions and property information.
- Support ongoing improvements to record-keeping, processes and digital systems.
- Ensure documentation is well organised, accessible and compliant with Trust requirements.
Team and office contribution
- Respond to general enquiries from residents by phone, email and in person.
- Work collaboratively with colleagues to support the smooth running of the Trust office.
- Undertake any other duties relevant to the role as required.
The client requests no contact from agencies or media sales.
Job Title: Commercial Partnership Manager
Location(s): Home-based with attendance at AdviceUK office in London and at meetings as required.
London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW
Status: Fixed term for two years (potential to become permanent)
Reporting to: Head of Membership and Services
Responsible for: n/a
Pay range: £42,000 to £47,000 full time equivalent. £33,600 to £37,600 actual salary, dependant on experience.
Working hours: 28 hours per week within normal operating hours (35 hours full time equivalent). Normal operating hours are 8.00am - 6.30pm, Monday – Friday. Lunch and other breaks are unpaid.
Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays.
We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know.
JOB PURPOSE
The postholder is responsible for securing, managing, and growing commercial partnerships with organisations that support AdviceUK’s mission, values and strategic priorities. These partnerships should significantly increase AdviceUK’s commercial income, extend AdviceUK’s reach, and achieve measurable social impact. The postholder will ensure that commercial partnerships both comply with relevant legal and regulatory requirements and contribute positively to AdviceUK’s reputation and influence.
KEY TASKS AND RESPONSIBILITIES
1. Partnership development
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Identify, research, and secure new commercial and corporate partnership opportunities aligned with AdviceUK’s strategic and income generation priorities.
- Develop compelling partnership propositions, including sponsorships, strategic alliances, product/service developments, cause‑related marketing, corporate social responsibility, and other commercial collaborations.
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Identify and develop new products and services that benefit members, grow income, and support member recruitment and retention.
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Shape new products and services with user and sector insight, applying structured approaches to testing, evaluation and scaling. Ensure that pricing, return on investment and other financial modelling is completed to demonstrate how new products or services deliver agreed objectives.
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Bring external market insight into AdviceUK’s strategic planning and decision making, ensuring that commercial partnership propositions are clearly differentiated in the markets they are targeting.
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Work with the Head of Membership and Services, other colleagues at AdviceUK, and AdviceUK’s existing commercial partners to develop a commercial partnership strategy, business plan and pipeline.
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Lead negotiations and contract discussions in partnership with the Head of Membership and Services, Finance and where relevant, AdviceUK commercial partners and subsidiaries.
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Ensure all partnerships align with the charity’s mission, values and ethical standards.
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Carry out appropriate due diligence and risk assessments on commercial partners
2. Partnership management and growth
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Act as the primary relationship manager for AdviceUK’s current commercial partners and subsidiaries to ensure they feel valued, informed, and engaged throughout the partnership lifecycle.
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Maximise the value of established partnerships through renewals, extensions, upselling opportunities, and agreed new income generation activity. Support cross‑team collaboration and knowledge sharing.
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Identify opportunities for innovation and growth within AdviceUK’s commercial partnerships portfolio.
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Support the communication of impact to partners, including reporting on outcomes enabled by their support.
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Represent AdviceUK at events, conferences and networks relevant to the commercial partnerships portfolio.
3. Income generation and performance
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Ensure all partnerships deliver against agreed financial and non‑financial objectives. Contribute to departmental budgeting and forecasting.
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Monitor partnership performance and provide accurate reporting on partnership income, engagement, and impact.
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Contribute to the ongoing review of existing commercial partnerships and service level agreements, making recommendations for change as required.
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Share learning, insight, and good practice to continually improve commercial partnership approaches.
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Ensure compliance with Charity Commission and Companies House guidance, relevant fundraising regulations, and internal governance policies.
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Work closely with AdviceUK colleagues to deliver integrated partnership activities.
4. Data and evidence
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Support the delivery of performance reports as required to evidence the extent to which commercial partnerships are achieving required KPIs.
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Work with colleagues to ensure that partnership datasets are accurate, timely and support decision making.
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Ensure any partnership activity that requires data sharing adheres to data protection and cybersecurity requirements.
5. General responsibilities
- Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders.
- Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work.
- Build and maintain positive relationships with key stakeholders including staff, trustees, members, partners and suppliers.
- With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training.
- Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels; and, where possible, attending member and other relevant events. With the agreement of your line manager, ensure you make time to speak to members and visit their services.
- Adhere at all times to AdviceUK’s policies and procedures.
- Carry out any reasonable duties compatible with the post assigned by the Head of Membership and Services.
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to age well in Wandsworth.
Our charity is growing and we are now seeking a calm, professional and organised Finance Assistant for our Head Office to help our small team become even more efficient in serving older residents in the borough.
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
Join an amazing charity that makes a difference for more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
The Information Manager is an exciting role at MDUK, that will sit within the Services and Support team.
You'll:
- Work alongside the Head of Health Information and Engagement to develop and maintain of our high-quality, accessible information resources for people living with muscle wasting conditions.
- Play a pivotal role within the Health Information and Engagement Team, helping ensure that people affected by muscle wasting conditions have access to trustworthy, user-focused content in both digital and print formats.
- Be responsible for the high quality of our information portfolio throughout its lifecycle - from production to review, covering a range of subjects including condition-specific health information, practical advice, lifestyle guidance and welfare support.
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Sunday, 24th May 2026
NB Interviews likely to be held on the W/C 10th June 2026
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As the Senior Philanthropy Executive, Trusts, you’ll be at the heart of our trust fundraising programme. You will build and nurture relationships with both new and existing trust and foundation supporters, and work closely with our clinical teams to bring powerful, compelling projects to life through outstanding proposals.
This is a fantastic opportunity for someone currently working in an entry-level Trusts and Foundations fundraising role who is ready to take the next step in their career and really make an impact. As part of a high-performing and ambitious team, the Senior Philanthropy Executive, Trusts role offers the chance to play a pivotal part in driving our success and helping us achieve our bold ambitions.
What you’ll be doing
Your responsibilities will include:
- Managing and growing a portfolio of Trusts and Foundations, comprised of existing supporters and potential prospects in order to deliver sustainable income growth.
- Building and maintaining strong relationships with Trusts and Foundations, leading cultivation and solicitation strategies to secure five-figure donations and long-term support.
- Researching and identifying new funding opportunities which align with our organisational funding priorities.
- Creating compelling, clear and high-quality funding applications and cases for support to engage and inspire prospective donors
- Delivering excellent stewardship and reporting for Trust and Foundations in your portfolio, keeping them informed and engaged with the work of the Charity and The Royal Marsden
- Planning and delivering targeted fundraising communications and mailings to groups of Trusts and Foundations, providing consistent, high-quality updates aligned to priority funding themes and organisational objectives.
About you
To be suitable for this role you will need:
- Experience identifying and researching trust and foundation funders
- Experience developing relationships with funders
- Experience creating exceptional written materials to engage prospective and current donors
- Experience securing and stewarding five-figure+ donations from Trusts and Foundations
- An interest in cancer and health issues
Why join us?
We are a values-driven Charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and supportive team, offering plenty of opportunities for learning and development.
What we offer
- Competitive salary of £35,000-£37,000
- Hybrid working between home and Chelsea with occasional travel to Sutton
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Training, support and development opportunities
- Generous pension scheme with up to 6% contributions (rising to 8% with length of service) and a life assurance scheme
- Access to the Blue Light discount scheme and other discounts opportunities
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
- Opportunities for training and career development
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
How to apply
On CharityJob, please send a CV and cover letter of no more than two pages, setting out how you meet the criteria in the person specification of the job description by 23:30 on Sunday 31 May 2026. Interviews will be held 10-12 June.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
The Supporter Care Assistant role is vital to the delivery of Tommy’s biggest annual fundraising event, the London Landmarks Half Marathon (LLHM).
The main responsibility of this role is to support the Corporate Stewardship Manager in recruiting, stewarding, and engaging hundreds of employees taking part in the LLHM Corporate Challenge for Tommy’s. You will be involved in all areas of the Corporate Challenge, but your responsibilities will mainly include being the first point of contact for employees, updating the Corporate Challenge website, maintaining accurate information across systems, and helping to keep day-to-day operations running smoothly.
This role will also involve supporting other Tommy’s participants taking part in the event by responding to emails and phone enquiries, providing clear, friendly, and timely support. In addition, you will support the Communication and Engagement Manager with ad hoc tasks to help deliver the overall supporter journey.
This is a great opportunity for someone who is team-focused, motivated, and keen to grow their fundraising skills, helping us deliver an exceptional event for thousands of Tommy’s supporters.
How to apply:
To apply, please send your CV and a Supporting Statement via Charity Job that answers the following two questions (no more than 2 pages):
- Why do you want to work for Tommy’s? What is it about the role that appeals to you?
- How will your skills, knowledge, and experience enable you to be a brilliant Supporter Care Assistant? When responding to this question please refer to the Person Specification within the Job Description.