Health and wellbeing manager jobs

We are currently offering a rewarding opportunity within our Helpline Team who are the ‘front-door’ to CSWS, providing a first point of contact for carers and professionals via our Countywide telephone and email service, online portal, and chat services. 

Carer Wellbeing Workers on the Helpline focus on registration and ‘Tier 1’ conversation model using active listening skills to identify any most pressing need before referring/signposting onwards.

You will have excellent IT skills and experience of working with adults and families, and working knowledge and / or lived experience of social care and health. You will use excellent communication and interpersonal skills to provide a professional, time-limited and informed service for carers who contact the helpline for a variety of reasons and who may be distressed or in need of safeguarding support. 

The role is mainly remote / homeworking with the expectation that you may need to travel on occasions to in-person meetings and training across the country. This role would therefore suit those located in, or close to, West Sussex.

Key Responsibilities

•  Work within a team to provide carer registration and support to carers via a variety of methods (phone, email, online chat) following the ‘Tier 1’ conversation model – addressing only the most pressing need before referring/signposting onwards, including referrals to our Community and Health Teams.

•  Supported by a Shift Manager, respond with a professional, time-limited and informed service for carers who contact the helpline for a variety of reasons and who may be distressed or in need of safeguarding support. 

•  Provide guidance to professionals outside of the organisation, answering queries about carer’s support or related areas.

•  Follow Carers Support West Sussex processes to record activities on in house database systems. Accurately record all interventions on CSWS Client Record Management System to enable timely and informative reports on the services provided.

•  Use a range of outcome-based tools to evidence your work and as a framework to support carers to create a personal plan to identify and achieve positive change. Demonstrate the impact the service has made through feedback surveys, case studies and collating general feedback.

•  Focus on outcomes for the carers, appropriately triaging and signposting them to relevant services making dynamic decisions about the suitable pathway for a carer. Work closely with colleagues to ensure carers receive timely support.

•  Provide mentoring and support to volunteers who work within the team to provide services to carers.

•  Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking, promoting carers as expert partners in care.

For a full list of responsibilities, please refer to the Job Description in the attached Recruitment Pack.

Employee Benefits

•  Training and Development: Opportunities for professional development and training.
•  Flexible Working: Flexible working hours and remote working options.
•  Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
•  Healthcare and Employee Assistance Programme with perks and discounts.
•  Enhanced Maternity/ Paternity/ Adoption Pay.
•  Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.

Interview Date: 11 May 2026
Please note that we may begin interviews as soon as a strong application is received, so this vacancy could close earlier than advertised if the right candidate is found.

About Spinal Research

Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved.

Role

We are seeking a proactive and experienced Office Manager who will report to the Head of Strategy & Operations, and be responsible for health & safety, and HR for the organisation. This exciting role will also ensure the smooth running of the office space, support staff wellbeing and team culture, and assist the CEO and Trustees as Secretary to the Borad.

Key Responsibilities

Office Management

• Develop and implement office policies and procedures to ensure compliance with legal, and Health & Safety requirements.
• Serve as the main contact for the office’s building management, and keep staff updated about the premises as needed.
• Maintain and organise the office space and storage unit.
• Provide general administrative support as needed.

Health & Safety

• Act as the Health & Safety Officer for the organisation.
• Collaborate with external consultants to ensure compliance with current legislation, and annual Health & Safety assessments.
• Keep team members informed about office safety, First Aiders, and Fire Wardens; maintain up-to-date records on SharePoint and in the office.
• Attend relevant training to stay current with new legislation.

Human Resources

• Serve as the first point of contact for staff HR matters; including annual leave, sickness, contract changes, and updates to the staff handbook.
• Work with the charity’s external consultant and legal advisors to resolve HR issues.
• Support recruitment by posting job openings, scheduling interviews, and managing candidate communications.
• Maintain accurate employee records.
• Manage onboarding and offboarding processes, ensuring payroll and benefits information is correctly shared.
• Review and recommend employee benefits based on changing team needs.
• Manage the in-house learning portal and ensure all staff training is current and relevant.

Company Secretarial Duties

• Act as Secretary to the Board of Trustees.
• Manage correspondence with the Charity Commission and Companies House.
• Ensure timely submission of required documents and accurate record-keeping on SharePoint.
• Coordinate and schedule Trustee meetings, ensuring all documentation is completed ahead of deadlines.

Skills & Experience

• Excellent communication and interpersonal skills, with the ability to engage effectively at all levels.
• Strong organisational and multitasking abilities, with attention to detail.
• Proven experience as an Office Manager or in a similar administrative role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook), SharePoint, and other relevant software.
• Solid understanding of HR processes and Health & Safety regulations.
• Proactive, adaptable, and able to solve problems and make decisions independently.
• Willingness to work occasional additional hours as required.

Benefits

• 4 day working week
• Five weeks’ annual leave plus bank holidays (pro-rata for part-time staff).
• Flexible working hours, with core hours between 10am–4pm.
• Hybrid remote working (minimum one day per week in the office, on Borough High Street).
• Private health insurance cash plan.
• 8% pension plan.
• Cycle to Work Scheme.
• Onsite gym.

We are seeking to appoint a Finance Manager to take responsibility for the day-to-day financial management of the organisation and to ensure accurate, reliable and well-managed financial processes.

This is a key role working closely with the Chief Executive, with responsibility for maintaining strong financial control, producing clear financial information and supporting effective decision-making.

About the role

This is a hands-on role with responsibility for:

• Producing accurate management accounts and financial reports
• Monitoring financial performance and cashflow
• Managing payroll and ensuring compliance with statutory requirements
• Maintaining effective financial systems, including Xero and BrightPay
• Ensuring financial processes are efficient, accurate and well controlled

You will also play an important role in supporting Board reporting and ensuring the organisation meets its regulatory and financial responsibilities.

About you

We are looking for someone who:

• Has strong experience in a hands-on finance role
• Is confident producing management accounts and working with financial data
• Can interpret figures and provide clear, practical insight
• Is highly organised, accurate and able to work independently
• Has experience using accounting systems (ideally Xero) and payroll systems (ideally BrightPay)

Experience in a charity setting is welcome but not essential.

What this role offers

• A key role within a small and focused organisation
• Opportunity to work closely with the Chief Executive
• A role where you can take ownership and make a real impact on financial processes and reporting

Key details

• Part-time: 30 hours per week (ideally worked across 5 days)
• Salary: £35,217 per annum (full-time equivalent)
• Equivalent hourly rate: £18.06

How to apply

If you are interested in this opportunity, please submit a CV and a short supporting statement outlining your interest and suitability.

We reserve the right to close this role early if a suitable candidate is identified.

Join Our Team!

We’ve got big ambitions to support more people affected by Crohn’s and Colitis than ever before. We’ve just refreshed our brand to set us up to grow. The purpose of this role is to implement the brand to a consistently high standard and to train and empower our colleagues along the way to keep growing engagement even after this fixed-term support.

About Us

We’re Crohn’s & Colitis UK and we’re changing what it means to live with these lifelong, incurable gut conditions. Around one in 120 people in the UK have Crohn’s Disease or Ulcerative Colitis, navigating life with an unpredictable condition that could flare up at any time. And the impact can be devastating: plans turned upside down; work and education on hold; relationships and wellbeing under strain; dreams for the future paused.

No one should face that alone. That’s where we come in.

We provide trusted information, support cutting-edge research and lead bold campaigns designed to get people talking about Crohn’s and Colitis like never before. We’re transforming understanding, building the recognition these conditions deserve and uniting our community to drive real change.   We’re fighting for a tomorrow where everyone living with Crohn’s or Colitis has everything they need to live well, and for a future where we don’t have to live with it at all.

Crohn’s? Colitis? We’ll face it together.

Role Overview

During the nine month contract, you’ll be responsible for project-managing the roll-out of our refreshed brand across all channels, event and audiences. You’ll bring your brand design and expertise to projects to ensure high quality brand implementation, acting as a brand guardian and increasing brand capability amongst our staff.   

About You

We’re looking for people who can learn fast and have brand and design skill gained at a charity. You’ll need solid marketing experience and a flair for writing for different audiences. You’re a strong project manager with and leadership skills and you’ll ideally have experience of delivering complex brand projects. Prior experience of working in the health sector would be a bonus.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

Our head office is in Hatfield, Hertfordshire, so we are easily accessible by road and rail. This is a hybrid role with plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. There is a requirement for you to attend in person days including directorate meetings and the charity’s mandatory ‘All Staff Together’ days which ordinarily take place four times a year at our offices in Hatfield or a location in London.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

We are seeking a motivated and forward-thinking Operations Manager to lead our service delivery team supporting children and young people affected by crime across Lancashire.

This is a full-time, fixed-term role to provide maternity cover. The post is currently home-based, with plans to move to a hybrid working arrangement in the near future, with an office base centrally located within Lancashire. Regular travel across Lancashire may be required.

If you're committed to making a positive difference and bringing strong leadership to a dedicated team, we'd love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Operations Manager, you will lead and manage the delivery of victim services supporting children and young people. You will ensure the provision of high-quality services and compliance with contractual and organisational standards as well as supporting the Area Manager to identify opportunities for service development.

Key Responsibilities:

In this role you will:

• Manage and monitor service performance against KPIs and business plans.
• Lead and support your team through effective recruitment, training, and performance management.
• Build and maintain strong relationships with key external partners and stakeholders.
• Analyse data and produce reports to inform service improvements.
• Support strategic projects and represent Victim Support externally as required.

This role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.

About You:

We're looking for someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.

Ideally, we are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a clear sense of purpose in everything you do.

Key skills and knowledge required for the role are:

• Understanding of voluntary and statutory agencies in criminal justice, health, and social care.
• Strong safeguarding knowledge and practice.
• Ability to analyse data and produce clear, evidence-based reports.
• Awareness of the impact of crimes on children and young people.
• Experience working directly with children and young people.
• In-depth knowledge of the effects of domestic/sexual abuse, grooming, exploitation, and child criminal exploitation.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

BVSC is looking for a Health & Wellbeing Volunteer Lead to drive the growth and impact of our volunteerled programmes — Bexley Buddies and Digital Champions. 

This role is perfect for someone who enjoys working collaboratively across sectors, developing highquality volunteer programmes, and strengthening relationships with GP surgeries, NHS partners, charities and community organisations. You will play a key role in delivering better outcomes for residents by ensuring volunteers are supported, trained, and empowered to make a meaningful difference across the borough. 

You will lead programme delivery, champion best practice in volunteering, support two staff members, and maintain strong relationships with partners and commissioners. With over 80 volunteers involved, this is a unique opportunity to contribute to boroughwide health and wellbeing priorities while shaping and expanding volunteerled community support. 

Key Areas of Work: 

• Programme Leadership & Delivery: Lead the expansion and quality assurance of volunteerled health and wellbeing programmes across GP surgeries and community settings. 

• Partnerships & Stakeholder Engagement: Build and maintain effective relationships with NHS, VCS and community partners, representing BVSC at borough‑wide health and wellbeing forums. 

• Volunteer Leadership & Workforce Development: Support, coach and manage staff and volunteers to ensure an inclusive, rewarding and high‑quality volunteer experience. 

• Continuous Improvement & Insight: Use feedback, monitoring and evaluation frameworks to strengthen programme effectiveness and drive ongoing improvement. 

We’re looking for an experienced leader with a strong background in community health or wellbeing programmes, partnership working and volunteer management. You will bring excellent communication, problem‑solving and strategic planning skills, along with the ability to support teams and build effective relationships across NHS, voluntary sector and community partners.

If you are proactive, organised and passionate about improving outcomes for local residents, we’d love to hear from you. 

Are you a skilled practitioner with excellent communication skills? Are you solution focused and passionate about making a difference? If so, Family Action has an exciting opportunity and would love to hear from you.

Wandsworth Wellbeing Foodbank Service is an adult mental health service, offering support in foodbanks and Primary Care settings and we are delighted to be hiring an additional Wellbeing Coordinator to join our supportive and successful team.

New funding has enabled us to create this post which will focus on increasing our capacity and inclusivity to provide emotional and practical support to the most vulnerable foodbank guests, who present with complex needs. This will involve providing a short-term intervention of up to two sessions, making safeguarding and other referrals where appropriate, liaising with GP’s and improving access to services.

The other facet to the role will involve building new links with marginalised communities in Wandsworth, such as Refugee and Asylum Seekers, people with substance misuse, victims of domestic violence and the LGBTQ+ community. The goal is to reduce health inequalities linked to racism and all forms of discrimination.

Mental Health Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Mental Health Recovery Worker

Location: Enfield. Unfortunately there is no step free access at this service. 

Salary: £27,000

Shift Pattern: 37.5 per week Monday to Sunday on a rolling rota between 07:30 - 21:00, including evenings and bank holidays. You may be required to work outside these hours depending on resident and service needs.

About the Role

We're hiring a Mental Health Recovery Worker to join our team based in Enfield. In this role, you will support residents with complex mental health needs. Offering 21 beds in a 24 hour supported accommodation to adults with complex mental health needs. We are here to promote independence and give our residents the tools needed to fulfil their lives in the community independently.

As a Mental Health Recovery Worker, you will play a key role in supporting individuals on their journey to recovery, reablement, and rehabilitation, providing person centred and trauma informed support in a psychologically informed environment (PIE), to empower residents to achieve their goals and improve their well-being. Here, you’ll support individuals transitioning from complex care or acute mental health services to a structured rehabilitation setting. Working closely with the mental health trust community rehabilitation team, you’ll help residents overcome challenging behaviour's and support medication compliance, making a real difference every day. Join us to be a part of a team that’s dedicated to empowering and transforming lives! 

Key Responsibilities Include:

• Provide tailored support to residents to help them achieve their personal goals and outcomes. This may involve contributing to and developing support plans, conducting risk assessments, participating in reviews, and attending case meetings.
• Deliver all required aspects of the service efficiently and consistently. This includes welfare checks, support sessions, safeguarding monitoring, risk assessments, and involvement in training and development.
• Ensure residents fully understand their rights and responsibilities, and have access to appropriate tools, resources, and support networks to achieve their goals.
• Help design, lead, and encourage participation in a range of projects, group sessions, and community-based activities.
• Create an empowering and enabling environment where individuals are supported to make informed decisions and take control of their own lives.
• Provide practical advice, emotional support, and life skills training to promote independence and resilience.

About You

You're someone who is passionate about delivering high-quality, person-centred support that makes a real difference in people's lives. You thrive in a team environment and are an effective communicator, able to build meaningful, long-term relationships with individuals from all walks of life. Equality, diversity, and inclusion aren’t just buzzwords to you,  they’re principles you live by.

• Understanding of the needs of those who have various complex needs including mental health
• Understand and experience in supporting low to medium mental health service users
• Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
• Ability and willingness to show flexibility of working patterns, responding to the needs of the communal service and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
• Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff) providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resource, and advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.

Through our specialist programmes, our impact on the lives of residents is huge. We match volunteers to housebound residents to help them engage with communities and leave their homes; we provide long term personalised support to people with mental health conditions and learning disabilities to help them volunteer and find paid jobs; we support patients to deliver hundreds of their own activities and peer support groups at GP practices across City and Hackney; and in partnership with Public Health, we support over 250 Community Health Champions to share vital health messaging with their own diverse communities.  

This is a hands-on and strategic role for an experienced fundraiser who thrives in a small to medium sized charity environment. You will have autonomy to develop a whole new fundraising strategy, utilising diverse fundraising methods, and building and developing new project ideas and partnerships. You will lead on income generation primarily through sourcing and applying to multiple trusts and foundations, but diversified by building new corporate partnerships, community campaigns and individual giving. You will build authentic relationships with funders and supporters, and together with VCH colleagues, will identify new programme models as ways to generate income. You will contribute to the development and production of compelling stories, evidence and marketing and build and maintain the infrastructure needed to track and achieve progress against annual income targets.

Post holders need to have excellent communication skills, to represent the charity in writing and in person. You must be enthusiastic, self-motivating and confident to work primarily alone, but also able to engage and collaborate with staff from across the organisation to share information and impact evidence to support your role. If you are successful in securing funding there will be the potential to recruit additional support, and for you to become the Head of Fundraising of a small team.

We have an exciting opportunity for a dynamic Team Manager to support mobilisation of a brand-new pilot in North Essex.  The service will provide targeted support to individuals who frequently present to A&E in mental health crisis, following self-harm, suicide attempt or suicidal ideation. You will provide operational leadership, clinical oversight, and partnership management to ensure service users receive evidence¿based, trauma¿informed and assertive support at the point of crisis and during follow-up in the community.

The Role
As team manager you will be responsible for the day to day running of the pilot. You will lead a small team to deliver high standards of practice, safe risk management, develop effective pathways between hospital and community teams, and maintain strong alignment with Phoenix Futures’ values and organisational priorities.

You will have oversight of data quality, reporting and performance management in order to demonstrate the impact of the pilot to commissioners and wider stakeholders

The pilot will focus on Colchester General Hospital A&E department, and the role will be based in our Colchester office, although travel may be required across North Essex to ensure effective service delivery.

About you

To join us a Service Manager you will need:

• Experience of working with people within a mental health/social work/substance use or similar field
• Experience of managing staff
• An understanding of the complex issues presented by individuals who use the service.
• The ability to build effective working relationships with other professionals (including mental health services, adult social care, treatment services) and to maintain the excellent reputation of Phoenix Futures across Essex and beyond.
• The ability to report performance data and information to managers and commissioners
• The ability to be innovative and flexible to meet the needs of the service
• Determined, with a drive to succeed and a willingness to learn
• Passionate and enthusiastic about making a real difference to the lives of people we support
• To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
• Excellent communication skills, both written and verbal

So, if you’re seeking your next challenge as a Service Manager, please get in touch or apply today.

Your Rewards

• Starting salary between £27,000 - 30,500 per annum (pro rata), dependent upon relevant qualifications
• Opportunity to access yearly salary increments (subject to appraisal), meaning potential salary increase up to £36,000 per annum, pro rata.
• Starting salary will be dependent on candidate and whether they hold relevant mental health or social care qualification.
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional well-being.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. All details will be provided in advance so that you can feel adequately prepared, and we can support you with reasonable adjustments as required.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

As our Operations Manager, you will play a key role in building the strong foundations that enable Birthrights to deliver impactful work across the UK. Working closely with the CEO and wider team, you will oversee core organisational functions, from HR and governance to finance processes and digital systems, ensuring our internal structures support our mission to transform maternity care through a human rights lens.

We are looking for someone with experience managing organisational operations in a charity or values-led organisation. You will be highly organised, proactive and collaborative, with strong project management and problem-solving skills. A commitment to racial justice, equity and anti-oppressive practice is essential.

If you are passionate about building resilient organisations and supporting a movement for rights-based maternity care, we would love to hear from you.

Download the full job pack below for more details, including the job description, person specification and how to apply.

Apply for our Operations Manager role by: 12pm (noon) on 13th April.

We have an exciting opportunity to join the National Lottery Awards For All England team.  This is a permanent vacancy based within our Newcastle or Birmingham offices.  You will be hybrid working between the office, home and community settings.

​Awards For All provides funding for grassroots and community projects. Funding Managers are responsible for coordinating the whole lifecycle of our grant- making, placing communities at the heart of what we do.

As a Funding Manager you will have a team of Funding Officers to support and manage, ensuring high levels of performance. You will have excellent people management skills and be able to coach and motivate staff, creating a constructive, inclusive and positive culture.

You will have strong attention to detail as you will be responsible for the allocation of work, workload management, risk management, decision-making and quality assurance activities.

You will deliver excellent customer service and use feedback to improve what we do, whilst also drawing on your own learning and experience, ensuring our funding responds to the needs of those we serve.

Together with our other Funding Managers on the programme, you will report into the Head of Funding and work flexibly and collaboratively with peers across the organisation at various levels.

Interview Details:

Interview Date: Wednesday 6th May 2026 

Format: Virtual

Location: Hybrid working from home and either Newcastle or Birmingham office

If you would like an informal conversation about the role specifically, please contact the recruitment team.

Any questions about the recruitment process, please email the recruitment team.

​How to Apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.

Essential criteria

• Experience of driving a high-performance inclusive culture through an ability to coach, involve and empower people, with a particular emphasis on learning and development.
• Direct experience of line and performance management. Ability to set clear objectives and expectations, manage underperformance promptly and fairly and recognize good performance meaningfully and consistently.
• Ability to build and maintain excellent relationships with a range of stakeholders.
• Ability to lead through change, remaining flexible, adaptable and proactive. Ability to engage with ongoing transition and support the team to do the same.
• Demonstrates empathy, self-awareness and resilience, handling difficult conversations with sensitivity and managing own emotions and positive behaviour.
• Plans and prioritises work effectively, allocates resources responsibly and manages capacity ensuring the team works efficiently.
• Demonstrates a strong sense of personal and professional responsibility, fostering an environment of trust, respect and credibility.

​Desirable criteria

• Demonstrates a deep understanding of the challenges and barriers the VCSE sector face.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

*This job is being advertised as Community Manager but internally your job title will be Later Living Community Manager*

We are looking for a Later Living Community Manager to provide high-quality management to one of our Later Living communities. You will support residents to maintain their independence, resolve repairs and maintenance issues, and ensure safety and security across the premises. This role requires excellent communication skills and the ability to build strong relationships with colleagues and external partners. Our Later Living communities provide homes and services to residents generally over 55 years of age who benefit from additional support and security.

What you’ll do

As a Later Living Community Manager, you will be the key point of contact for residents, providing practical assistance and managing their expectations. You will assess residents’ needs, signpost to specialist services, and identify safeguarding concerns where necessary. You will oversee tenancy sign-ups, support new residents, and maintain accurate case management records. The role involves monitoring repairs and maintenance, supervising contractors, and ensuring compliance with health and safety requirements, including fire safety. You will also foster a sense of community by organising activities that promote wellbeing and engagement, while line-managing a Domestic Assistant/Premises Assistant to maintain high standards of cleanliness. Covering other communities when required and attending training will also form part of your responsibilities.

What you’ll need

• Experience supporting vulnerable adults and knowledge of health and social care issues in a residential setting
• Experience conducting risk assessments and managing housing-related tasks, including reporting repairs and health and safety
• Strong communication skills, both written and verbal, with proven ability to deliver excellent customer care
• Competent IT skills, including Microsoft Office and case management systems
• Ability to work independently, manage multiple priorities, and maintain professional boundaries

This role will be based in Embankment Garden, SW3. Please note an enhanced DBS check is required.

Why join us?
When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What we offer 

• 30 days’ annual holiday, plus bank holidays 
• two additional paid volunteering days each year  
• flexible benefits scheme, including family friendly benefits and access to a discount portal  
• 4 x salary life assurance
• up to 10% pension contribution

Please read before applying: 

• You must have the right to work in the UK; we are unable to provide visa sponsorship. 
• We reserve the right to close this advert early if we receive a high volume of suitable applications. 

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. 

Closing date: 15th April 2026 at midnight.

Hale Community and Youth Centre is a vibrant, inclusive charity at the heart of the local community. We provide a wide range of services, activities and meeting spaces for people of all ages - from our Community Fridge & Cupboard to community development projects, social activities and events.

We are now looking for a dynamic, values‑driven Centre Manager to lead the day‑to‑day running of the Centre and help shape its future.

You will: 

• Lead the smooth, safe and effective running of the Centre, including the Youth Centre
• Manage and support staff, contractors and volunteers
• Oversee safeguarding, Health & Safety, GDPR and compliance
• Build strong relationships with partners, families and the wider community
• Lead income generation, fundraising and marketing activity
• Support the delivery of high‑quality projects and services
• Promote the Centre’s profile, visibility and impact

You are: 

• A proactive, compassionate leader
• Experienced in managing people and projects
• Skilled in fundraising, marketing or income generation.
• Confident building relationships with diverse groups
• Organised, adaptable and community-minded
• Experienced with your services is desireabl

Why Join Us?

• Supportive and inclusive culture
• Real autonomy and community impact
• Flexible working
• A much-loved community and youth facility

How to Apply

The full Job Description and Person Specification are available to download from our website - please read them before applying.

Closing date: Monday 20th April
Interviews: w/c Monday 4th May