Health data manager jobs
We are looking for a proactive and compassionate Hospital Independent Domestic Violence Advocate (IDVA) to support victims and survivors of domestic abuse within a hospital setting.
The role is based at Kings College Hospital along with some working from the Victim Support office in Old Street and some home working.
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
As an Independent Domestic Violence Advocate you will provide pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, providing individual safety planning, trauma-informed support, guidance, information, and advocacy and enabling victim/survivors to access the services they need in the aftermath of the abuse and trauma they have experienced.
You may work within a Hospital Trust's Safeguarding Team to support both patients and staff in an Acute Hospital setting, who have experienced Domestic Abuse. You will make initial contact with victims of domestic abuse, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.
Key Responsibilities:
- Assess risks and needs using evidence-based checklists.
- Focus on high-risk cases with short to medium-term crisis intervention.
- Assist high-risk victims in accessing safety services.
- Deliver tailored support and information.
- Understand legal frameworks for protecting children and vulnerable adults.
- Provide advocacy on legal, housing, health, and financial options.
- Empower clients to recognize domestic abuse dynamics.
- Participate in Multi-Agency Risk Assessment Conferences (MARAC).
- Work with a team to deliver respectful, dignified, and sensitive services.
- Maintain accurate and confidential case records.
- Comply with data protection laws and organizational policies.
- Stay updated with procedures, policies, and professional codes.
About You:
Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding of benefits, housing, and homelessness would also be beneficial.
You will need:
- Strong understanding of domestic abuse and its impact.
- Demonstrate proficiency in English, both verbally and in writing.
- Experience in statutory, voluntary, or multi-agency settings.
- Competency in risk and needs assessment frameworks.
- Understanding of safeguarding issues.
- Direct service delivery experience to victims or vulnerable people.
- Ability to manage complex caseloads and prioritize work.
- Strong crisis management skills.
- Effective communication, negotiation, and advisory skills.
- Commitment to equal opportunities and diversity.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
To navigate the collaboration between BDEF and Adult Social Care (Bristol City Council), making sure that people with lived expertise lead decisions about the services they rely on, guided by the Co‑Production Policy and Disability Equality principles. Please see the attachments for full Job Description and Person Specification, including links to definitions and relevant policies.
Co‑Design and Co‑Production Worker
Hours: 28 hours per week. Must be flexible and be available for occasional work outside of usual work hours.
Salary: £30,229.28 pro rata (depending on successful completion of the Probationary Period). For the hours, this would work out at £24,183.43 annually. Point 7 on BDEF Pay Policy.
Purpose: To navigate the collaboration between BDEF and Adult Social Care (Bristol City Council), making sure that people with lived expertise lead decisions about the services they rely on, guided by the Co‑Production Policy and Disability Equality principles.
Reports to: Director of BDEF.
Based at: Chelsea Room, Easton Community Centre, Kilburn Street, Easton, Bristol, BS5 6AW. However, we support flexible working arrangements and hybrid working as we are committed to supporting our workers to meet their needs. If this is relevant for you, this can be discussed.
Contract: This is a fixed term contract until March 2029.
Access: We are a Disabled people led organisation. This role is for Disabled people to apply for. As such, support to make reasonable adjustments and/or support to apply for Access to Work will be embedded from the start of working with us.
As an organisation, we also use Social Model Identity First language such as ‘Disabled people’ and ‘impairments’ or ‘health conditions’.
We know there are Disabled applicants who will have faced many barriers in developing their careers. When you read the job description and person specification, think about your potential to meet the requirements.
If there are items on the person specification where you feel you don't strictly meet the skills or experience listed but you already have strategies, support, or technology to meet these skills in a way that works for you (or you feel with the right support you could excel at) then please apply.
Co-Design and Co-Production
BDEF’s Director previously supported Bristol City Council Adult Social Care to create a Co‑production Policy. This policy was developed because there was no clear, fair, or consistent way for the Council to involve people with lived experience of using Adult Social Care services.
The policy:
- Is designed through co-production between Disabled people, Carers, Community and Voluntary Sector workers and council officers.
- Clearly defines consultation, engagement, co‑design and co‑production.
- Sets expectations for inclusive, equitable involvement.
- Has been fully adopted and approved by Adult Social Care.
- Is intended to guide all future Adult Social Care work.
Following feedback, Bristol City Council has now contracted BDEF, a Disabled‑people‑led organisation, to take this work forward. This, as part of this contract, role will focus on supporting, embedding and putting the policy into practice, ensuring that people with lived expertise are meaningfully involved in shaping Adult Social Care services.
The role will work closely with people with lived expertise of Adult Social Care services (Disabled people and carers among others), Bristol City Council Adult Social Care officers, community and voluntary organisations and BDEF colleagues. The role holder will work directly with BDEF Director who will offer advice and support.
The main duties can be found in the attached Job Description and Person Specification.
We particularly encourage people with intersectional experiences to get in touch, including but not limited to:
● Disabled people who are Black, Brown or racially minoritised communities.
● Disabled non-binary, trans or gender fluid people.
● Disabled people with lived understanding of refugee or asylum experiences and/or systems (although must now have right to work in UK).
● LGBTQIA+ Disabled people.
● Any other Disabled individuals with lived experience of multiple marginalisations.
Deadline:
Please return the application (in whatever form you choose) by 5pm on Tuesday 24th March 2026.
We will accept applications in the forms of written word, voice recording and/or video if writing an application form isn’t the best format for you. Application packs are also available in accessible formats.
If you would like this application form in any other format or would like to submit your application in a different format, please contact us.
With your CV, please include minimal relevant experience, including volunteering, professional and other. The focus in assessing your application will be based on your answers to the screening questions.
We will not accept applications that appear to be written entirely by generative AI without personal input.
The client requests no contact from agencies or media sales.
About the opportunity
As Accounts Assistant focusing on Treasury and Accounts Receivables, you'll play an important role in delivering a high-performing, efficient financial transactions operation with partnership and improvement at its core. This is both an operational and developmental role, offered with the possibility of pursuing a formal qualification such as a financial accounting apprenticeship or another appropriate finance or administration-related qualification.
You'll be part of our Finance & Assurance directorate, reporting to the Financial Transaction Team Officers and working alongside other assistants and trainees. Focusing specifically on Treasury and AR activities, you'll gain broad experience across cash management, income processing, and receivables. From recording and processing financial transactions to supporting month-end and year-end processes, you'll monitor daily communications and role-model brilliant partnership and customer service, support reconciliations and audits, and work in an agile way across multiple projects and workstreams.
This is a role where your success is built on strong collaboration across multiple teams. You'll have opportunities to undertake specific improvement projects, identify ways to enhance processes, and support colleagues across the organisation to operate within best practice when it comes to financial transactions.
About you:
You're someone with a willingness to learn and develop on the job, sharing your learnings with colleagues to foster whole-team development. You have a working interest in quality improvement and an enthusiasm for a career in finance with ideas to help us constantly improve. You have experience with problem-solving, preferably in a financial environment, and you're willing to proactively reach across to colleagues in different teams.
You'll have:
- Willingness to learn and develop on the job (including undertaking specialist training), sharing those learnings with colleagues.
- Working interest in quality improvement in processes, analysis, communications, or customer service, and experience supporting it.
- Enthusiasm for a career in finance and ideas to help us constantly improve.
- Experience of problem-solving, preferably in a financial environment, and willingness to proactively reach across to colleagues in different teams.
- Good grasp of data and how it can be analysed and presented to improve understanding, engagement, and performance.
- Experience of developing basic financial reports and performing simple bank reconciliations.
What you’ll focus on:
- Supporting the effective running and performance of the Financial Transactions team, with a specific focus on Treasury and Accounts Receivables activities.
- Undertaking specific projects to demonstrate or drive improvements across Treasury and AR processes.
- Monitoring and responding to daily communications from colleagues and role-modelling brilliant partnership and customer service.
- Recording, processing, and filing financial transactions in line with internal procedures, including completing reconciliations.
- Assisting in month-end and year-end closing processes, including preparing for and supporting audits.
- Identifying ways to improve processes and making recommendations to senior colleagues.
- Supporting colleagues across the organisation to operate within best practice for financial transactions.
- Role-modelling working in ways that always adhere to internal policies, procedures, and compliance requirements.
- Liaising with suppliers and other third parties where appropriate.
- Supporting officers and managers with reconciliations, reports, and analysis related to cash management and receivables.
Could your enthusiasm for finance and quality improvement help strengthen our Treasury and Accounts Receivables operations? Are you ready to develop your skills while gaining qualifications in an environment where learning and collaboration are valued? If you're looking for a role where development meets meaningful purpose, we'd love to hear from you.
Important Dates
- The deadline for applications is Sunday 22nd March 2026
- Interviews will take place across 31st March, 1st and 2nd April.
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Job Title: Finance Officer
Reports to: Financial Controller
Line reports: n/a
Contract terms: Permanent 35 hours per week
Location: London-based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,500 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
You’ll support the day-to-day running of the charity’s finance function—ensuring income and expenditure are processed accurately, reconciliations are completed on time, strong controls are maintained, and colleagues receive responsive support. You’ll also act as the key finance contact for payroll administration delivered via an external provider (providing inputs, checking outputs, and ensuring accurate postings into Xero).
Key responsibilities
1) Accounts payable (supplier invoices & payments)
- Process supplier invoices end-to-end: query resolution, correct coding (including VAT), approvals, posting to Xero, and maintaining an audit trail.
- Prepare and run supplier payment batches in line with controls and delegated authorities.
- Maintain supplier records and support efficient, professional supplier query handling.
2) Expenses & corporate cards (Payhawk) and posting to Xero
- Administer Payhawk expenses and card transactions: ensure receipts are submitted, policy rules are followed, and transactions are coded accurately.
- Configure and maintain Payhawk mappings (chart of accounts, VAT rates, tracking categories) to support clean exports into Xero.
- Export approved expenses/payments to Xero and support reconciliation between Payhawk activity, Xero postings, and bank/feeds.
3) Income processing and reconciliations (including donations)
- Raise sales invoices (where required), allocate receipts, and support routine credit control as appropriate.
- Reconcile income from bank, donation platforms, and other sources; ensure accurate allocation to the correct funds/projects (including restricted funding where relevant).
- Support Gift Aid record-keeping and processes (where applicable).
4) Payroll support (external payroll provider)
- Act as the key liaison with the external payroll provider to deliver monthly payroll accurately and on schedule.
- Collate and submit monthly inputs by agreed cut-offs (e.g., starters/leavers, salary changes, contractual changes, statutory leave, pension changes and other agreed adjustments).
- Review payroll reports for accuracy and reasonableness (e.g., gross-to-net checks, variance checks vs prior month, starters/leavers reflected correctly).
- Coordinate payroll approvals internally and confirm release of payroll payments in line with controls.
- Ensure payroll-related payments (e.g., pensions and statutory deductions as applicable) are scheduled/processed accurately and on time.
- Post payroll journals into Xero, maintain supporting documentation, and reconcile payroll control accounts.
- Respond to staff payroll queries sensitively and confidentially, escalating complex items to the provider or Financial Controller as appropriate.
5) Month-end support & reporting
- Support month-end processes (journals, accruals/prepayments, reconciliations) and help produce routine finance reports (e.g., budget monitoring, cash, aged creditors/debtors).
- Assist with audit preparation and information requests; maintain clear documentation and controls.
6) Continuous improvement, controls and compliance
- Help improve finance processes (especially around expenses, coding consistency, and reconciliation routines).
- Contribute to maintaining robust financial controls and good practice across the organisation.
The list of duties and responsibilities is not exhaustive, and the post holder may be required to undertake other duties as appropriate. The post holder is expected to comply with all policies and procedures of the College and their variations.
Person Specification
- Experience in a finance operations role covering transactional processing and reconciliations.
- Practical knowledge of Xero and confidence completing bank reconciliations and day-to-day postings.
- Strong working knowledge of Excel (comfortable with data checks and reconciliations).
- Excellent attention to detail, ability to meet deadlines, and sound judgement with confidential information.
- Clear communication skills and confidence working with non-finance colleagues.
- Experience supporting payroll delivered by an external provider (inputs, checks, journals, reconciliations) and/or acting as a payroll liaison.
- Experience with Payhawk (or similar spend/expense platform) and exporting/syncing to Xero.
- Charity finance experience (e.g., restricted funds, Gift Aid awareness, donor/grant reporting).
- Familiarity with consolidations (Trading Subsidiary)
- AAT qualified (Level 3/4) or qualified by experience.
The client requests no contact from agencies or media sales.
We are looking for someone who sees communications and development as a strategic act — someone who understands that brand, partnership, advocacy and fundraising are interwoven. Someone who is excited by the possibility of building a mixed economy that supports artistic risk, sector innovation and long-term civic contribution.
We would like to hear from candidates with significant senior experience in communications, marketing and brand guardianship, ideally in the arts or creative industries; experience of driving engaging storytelling with creative flair and strategic purpose; and a proven track record of stakeholder engagement and external relations within a charity, cultural or non-profit organisation, developing and implementing strategies that grow visibility, engagement and income.
You’ll also bring experience of working at a senior leadership level, leading teams in the delivery of high quality, impactful campaigns – along with excellent interpersonal and communication skills; a proven ability to successfully build and maintain stakeholder relationships; a positive, proactive, and solution-focused approach; and a genuine interest in the arts and culture.
Location is either Birmingham or Nottingham (subject to base of postholder)
The client requests no contact from agencies or media sales.
We are looking for a resilient and dedicated person to join our Avon & Somerset team as an Adolescent and Child to Parent (APV/CPV) Violence Independent Domestic Violence Advocate (IDVA), working within the VS team as part of the Avon & Somerset Victim Service partnership.
The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of adolescent and child to parent violence and providing initial support in a dynamic and ever-changing environment. The role is part-time and is hybrid between our Bristol office and home working. A suitable and confidential workspace at home is therefore required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression
About the Role:
You will provide high quality support to all victims of APV/CPV, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline.
Key Responsibilities:
- Identify and assess the risks and needs of APV/CPV victims using an evidence-based risk identification checklist.
- Focus on and prioritise high risk cases and provide a pro-active, short to medium term crisis intervention service. Deliver individually appropriate tailored support and information, advocacy, and practical support.
- Work with victims of APV/CPV to assist them in accessing services to keep them and their family safe. Develop individual safety plans to meet client's needs as identified in the risks and needs assessment.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Work within the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Adult and Children's Boards.
- Providing advocacy and information to victims including exploration of legal and civil options, housing, health and finance and support clients through the criminal justice system.
- Support the empowerment of the client.
- Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work.
About you:
You will need:
- A good command of the English language both verbally and in writing.
- A good understanding of APV/CPV and/or domestic abuse including the impact of these on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children.
- Understand Safeguarding issues and the legal responsibilities surrounding these issues
- Direct service delivery experience to victims of domestic abuse or APV/CPV
- Experience of working within a multi-agency and legislative framework
- Experience of managing a complex caseload, to prioritise work and deal with competing demands
- Strong crisis management skills and the ability to deal with stressful and difficult situations
- Excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
- An IDVA qualification or willingness to work towards this
Please note that duties may differ to those listed in the job description due to the nature of APV/CPV work so this provides an indication of duties.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Money Adviser
Salary £36,069 per annum (inclusive of shift allowance) + excellent benefits
Location Birmingham (remote working with some office attendance. Initial training will be mandatory on site)
Contract: Permanent
Start date: 26th May 2026 & 15th June 2026
Hours: Full time, 35 hours per week (rota basis including evenings and occasional Saturdays).
Closing date: 19th March
We are an award-winning free debt advice service run by an independent charity founded in 1991 to help people across the UK to tackle their debts and manage their money with confidence.
About the Money Adviser Role
We’re passionate about making a positive difference. We’re now looking for Money Advisers to join our team and help us support people across the UK to tackle their debts and manage their money with confidence.
As a Money Adviser, you’ll provide tailored, specialist money advice to clients. You’ll help clients navigate complex debt situations, providing clear, empathetic and non-judgemental support while meeting quality and productivity standards.
Your key responsibilities will include:
· Providing specialist money advice and support across multiple channels.
· Communicating with clients in a clear, supportive and empathetic way.
· Identifying and explaining appropriate debt solutions (e.g. DROs, IVAs, DMPs).
· Accurately maintaining client records and administrative processes.
· Collaborating with colleagues to ensure service quality and continuous improvement.
· Acting as an ambassador for us in all client and stakeholder engagement.
About You
Our ideal candidates will bring:
· Proven experience in a telephony customer service or advice role.
· Excellent communication skills – both written and verbal – with the ability to explain complex information simply to a variety of callers, some of whom may be distressed or have suicidal thoughts.
· A customer-focused, empathetic and non-judgemental approach. A high level of IT proficiency (Word, Excel, Outlook, Teams, Zoom) and ability to adapt to new systems.
· Strong organisational skills and the ability to manage workload effectively.
· Resilience and the ability to stay calm in challenging situations.
What We Offer
We provide full training and extensive support to give you all the tools needed to become an exceptional adviser. The eight-week training program will be conducted at our offices in Birmingham (Five Ways). You must be able to commit to training on a full-time, on-site basis, Monday to Friday 9am to 5pm.
Training to become a Money Adviser is challenging and also staying up to date with new legislation in this arena is important, therefore you need to be willing to manage your own development during and outside working hours. With the initiative to research some of the finer technical points of debt advice, you will possess the drive to succeed in a role that presents challenging targets.
We believe in taking care of our people, and we offer a great range of benefits, including:
· 29 days annual leave plus bank holidays
· A contributory pension scheme
· Flexible hybrid working arrangement
· Generous life insurance
· Wellbeing days to support your mental health
· A healthcare cashback scheme
· Access to an Employee Assistance Program
· Working outside the UK (up to 30 days in a 12-month period)
· Free on-site gym (Birmingham)
· Enhanced maternity pay
How to Apply
We’d love to learn more about you! Please click apply now to answer a few questions and submit your CV and supporting statement outlining how you meet the criteria in the job description and why you would be a great money adviser (500 words max)
We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.
If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.
Important Information
We may close this advert and recruitment process early if we receive a high number of applications, so please apply as soon as possible.
We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.
Our Commitment to Inclusion
We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.
We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds.
This is an exceptional opportunity at one of the world's most prestigious universities at a time of extraordinary ambition and philanthropic momentum.
Associate Director of Development – Principal Gifts
Employer: University of Oxford
Salary: £65,336 - £82,255 with scope to go beyond for a leading professional with outstanding experience and track record
Location: Oxford (Hybrid)
Here at the University of Oxford, we are recruiting three Associate Directors of Development – Principal Gifts to join our incredible team. These are new positions, part of an expansion of our friendly, collaborative and successful Principal Gifts team.
As Associate Director of Development – Principal Gifts, you will operate at the highest levels of the University to secure transformational gifts at the eight-figure-plus level, advancing Oxford’s mission and global impact. Your work will help ensure that Oxford continues to attract the brightest minds, pursue world-leading research, and address the most urgent challenges facing humanity.
You will work closely with the Vice-Chancellor, Chief Development and Alumni Engagement Officer, Director of Development – Principal Gifts, and other senior leaders to align principal gift opportunities with institutional priorities and articulate a compelling case for support to some of the world’s most significant philanthropists.
Your impact will be enduring – enabling breakthrough discoveries, expanding opportunity for students, and strengthening Oxford’s position as a global leader in education and research. The Associate Director of Development role offers the chance not only to secure transformational gifts, but also to shape the future of Oxford’s philanthropic culture and leave a legacy at an institution that has been changing the world for over nine centuries.
This is a chance to join a dedicated, professional and ambitious team at a time when Oxford’s fundraising is at unprecedented levels. With strong support from the Vice-Chancellor, a proven track record of principal gift success, and an unparalleled global reputation, you will have every opportunity to make your mark, both at Oxford and in your career.
You will be passionate about what we do here, not phased by complexity and ambiguity, and comfortable orchestrating a myriad of stakeholders. We hope to hear from you!
The University of Oxford is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.
Closing date: midnight on Monday, 6 April 2026.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
Diversity and Inclusivity
The University of Oxford is committed to equal opportunity, and to being a place where everyone belongs and is supported to succeed. We recognise how the diversity of our community enriches our ability to deliver on our academic mission.
We welcome applications from individuals from all backgrounds, including those under-represented within higher education. No applicant or members of staff shall be unlawfully discriminated against on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
No agencies please
If you would like to have a confidential discussion about the role, please email info (at) weareconstellate (dot) com
Please see attached candidate pack. Applications are by CV and covering letter.





