Hr administrator support volunteer jobs

An exciting opportunity has arisen for a Medical Admin Clinic Co-Ordinator to join our Medical Team. This role will require the successful candidate to ensure that all internal and external clinics run smoothly, providing doctors and MDT with relevant documentation ensuring that this service is reliable, efficient, timely, accurate and confidential.

Staff benefits include, shuttle bus, and more… Read more below

Role Requirements

Working closely with the Medical Secretaries & Medical Business & Revalidation Manager you will provide a high quality and professional support to the Medical Team.

· Have excellent communication and organisational skills and manage a varied workload.

· Be forward thinking and flexible approach.

· Have the ability to work under pressure while remaining calm.

· Have a sympathetic and diplomatic telephone manner and maintain confidentiality at all times.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Dates: Monday 27th or Tuesday 28th July 2026

AI Statement

We recognise the value of AI tools, particularly in supporting individuals who may benefit from assistance with writing. However, applications created mainly by AI can often appear generic and may not fully reflect an applicant’s, skills, knowledge, and experience.

We’d really like to hear from you so please use your own words and personal experiences when completing the application form to give us the best chance of understanding what you can bring to the role.

PLEASE READ CAREFULLY – ‘How to Apply’

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Terms and Conditions

As a charity organisation independent of the NHS, we do not follow Agenda for Change terms and conditions. Consequently, we are unable to take into account NHS incremental dates or continuous service for salary, annual leave, or related entitlements such as absence pay at the point of recruitment. Whilst we do not directly match NHS terms, we offer a competitive salary and a range of staff benefits.

 About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.

£42,500.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.

- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.

- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.

- Manage ticket and incident escalations, as appropriate.

- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results

What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

The administrator supports the Basis Yorkshire Leeds office. The post holder is responsible for providing and maintaining an efficient and professional service user focused administrative support function to the people we support and other stakeholders of Basis Yorkshire, ensuring discretion and confidentiality. To ensure the smooth running of the office and provide administrative support to the team, enabling them to provide high quality services to women and young people. Provide the first point of contact for enquiries from service users, partners and stakeholders.

Job Advert 

Engagement Manager  

24 1/2hours per week (fixed-term contract for 12 months) 
Job Ref: V 581
Hours/Days per week: 3.5 days per week – (Flexible days/hours) 
Salary: £17,937.50 plus attractive employee benefits package 
Start date: ASAP
Location: Homebased with extensive travel across Cardiff 
Closing date: 21st July 2026 

Full UK driving licence essential 

Interview date and Location:

Online Teams (time and date to be confirmed). 

Volunteering Matters  

We believe volunteering is an act of optimism. A quiet rebellion against the idea that one person can’t make. a difference 

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come. 

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK. 

We work with 12,000+ volunteers across 85+ programmes, to enable a better life for more than 115,000 people. 

SAFE Cardiff  

SAFE in the City is a pilot project that brings our award-winning SAFE project to the City of Cardiff area. Funded by the Moondance Foundation and the Baily Thomas Charitable Fund, SAFE (Sexual Awareness for Everyone) is a project that empowers young people with learning disabilities a peer-led environment. It aims to improve the knowledge of topics relating to healthy relationships and sexual health, mate crime, and internet safety. It focuses on young people aged 16-35 with additional learning needs in addition to offering support to their families. 

SAFE is facilitated with peer-led workshops. The aim of this project is to empower young people with additional learning needs to lead the conversation and education around their own relationships improving knowledge and awareness of these topics for our beneficiaries of this project. 

Job purpose 

The successful candidate will deliver a pilot project, taking our SAFE project to Cardiff. You’ll be responsible for forging new connections and seeking opportunities in the area to deliver our SAFE workshops, encouraging the participation of volunteers wherever possible. The role will involve workshop delivery as well as volunteer recruitment and management. Working alongside an existing colleague in Gwent, you’ll develop and consolidate our workshop materials, to ensure that they’re meeting the needs of the young people participating.

Key Duties: 

1. Deliver SAFE workshops throughout the Cardiff area, involving volunteers in delivery where possible. 

1. Recruit, interview, induct, train and support volunteers.

1. Work closely with our SAFE project in Gwent to manage referrals into the project, updating on progress and plans in the process.

1. Develop and update workshop materials and activities to meet new challenges, in conjunction with SAFE colleagues in Gwent. 

1. Management of the matching/placement of volunteers, risk assessing the volunteers and planned activities, and monitoring and supporting the match throughout.

1. Maintain good record keeping, ensuring that evidence and impact data is collected so that we can monitor progress against outcomes. 

1. Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement.

1. Maintain effective relationships with volunteers, beneficiaries, colleagues and project partners.

1. Prepare reports with your senior project manager based on agreed outputs and targets.

1. Risk assess all activities, ensuring that they are regularly reviewed and amended if circumstances change.

1. Contribute to joint working and teamwork across Volunteering Matters and the SAFE team.

Experience/Skills and attributes:  

1. Knowledge of social care and/or third sector service provision, and the support networks and services available in Cardiff.

1. Experience of working with people with learning disabilities, and a good understanding of how best to support learning. 

1. A calm and collected demeanour, with the ability to engage and support beneficiaries.

1. An experienced facilitator with the ability to engage in good conversation with beneficiaries, whilst actively assessing risks and solutions.

1. Experience working in partnership with other agencies.

1. Excellent written and verbal communication skills.

1. Excellent organisational skills with the ability to prioritise a demanding workload and work under pressure and to deadlines.

1. Ability to assess risk and carry out risk assessments. (training given) 

1. Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records.

1. Understanding of and commitment to equality, diversity and inclusion.

1. Understanding of and commitment to Data Protection and confidentiality.

Desirables:  

Ability to speak Welsh or a willingness to learn. Have a full UK driving licence 

Qualifications:  

Relevant experience and values alignment are more important for this role than specific qualifications.

Location: This role is home-based and will involve extensive travel across Cardiff. For this reason, we require the post holder to have a full driving licence with use of their own car. The postholders will require good internet access to enable remote working and a suitable home office space. IT equipment and infrastructure will be supplied.

Our Values & Way of Working: 

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role. 

Diversity & Inclusion  

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.  

Disability Confident & Reasonable Adjustments:  

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application. 

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.  

Benefits  

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.  

GDPR Statement  

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.    

To Apply  

Rheolwr Ymgysylltu  

17.5 awr y wythnosol (cytyundeb cyfnod penodol am 12 mis) 

Lleoliad: Caerdydd 

Rheoli gan: Arweinydd Rhanbarthol i Gymru 

Teulu swydd: 3 - £17,937.50 

Volunteering Matters 

Dylai pawb yn y DU derbyn y cyfle i lwyddo. Felly, yr ydym yn dod a phobl i’w gilydd i oresgyn nifer o faterion mwyaf cymhleth trwy’r pŵer o wirfoddoli.

Yr ydym yn gweithio efo cymunedau i oresgyn adfyd, taclo iselder ac unigrwydd cymdeithasol, gwellhau iechyd, datblygu sgiliau a chyfleodd i sicrhau mae gan bobl ifanc yr allu i arwain newid. Oherwydd yr ydym yn elusen wladol, mae gennyn ni'r gallu i weithio i raddfeydd mwyach wrth rannu ein harbenigeddau ac adeiladu partneriaethau i achosi ardrawiad positif.

Yr ydym yn trawsffurfio adnabyddiaeth ac egni lleol mewn i weithrediadau a chynnydd wrth alluogi cymunedau cryf i greu dyfodol gwell i bawb. 

SAFE Caerdydd 

Mae SAFE Caerdydd yn brosiect newydd i weld ein prosiect a enillir sawl wobr, SAFE, mewn Caerdydd. Efo wobr ariannol gan y Moondance Foundation a Baily Thomas Charitable Fund, mae SAFE (Adnabyddiaeth Diogelwch i Bawb (Safety Awareness for Everyone)) yn brosiect sy’n grymuso pobl ifanc mewn amgylchoedd dan arweiniad cyfoedion. Maent yn anelu i wella adnabyddiaeth topigau megis perthnasoedd personol iach, iechyd rhywiol, mate crime, a diogelwch wrth ddefnyddio’r we. Mae’r prosiect yn ffocysu ar bob ifanc efo anableddau dysgu yn ogystal i gefnogi eu teuluoedd. 

Caiff SAFE ei hwyluso drwy weithdai dan arweiniad cyfoedion. Amgen y prosiect yw grymuso pobl ifanc efo anableddau dysgu i arwain y sgwrs a’r addysg sy’n cwmpasu eu perthnasoedd, a gwella ei adnabyddiaeth a dealltwriaeth o dopigau diogelwch. 

Dyletswyddau Allweddol:  

1. Traddodi gweithdai SAFE mewn Caerdydd wrth gefnogi gwirfoddolwyr lle mae’n bosib.

1. Recriwtio, cyfweld, anwytho, hyfforddi a chefnogi gwirfoddolwyr.

1. Gweithio yn agos efo ein prosiect SAFE mewn Gwent i reoli cyfeiriadau i’r prosiect wrth ddiweddaru ar gynllun i gyflawni’r prosiect.

1. Datblygu a diweddaru deunyddiau gweithdy a gweithgareddau i oresgyn sialensiau newydd wrth weithio efo’r prosiect mewn Gwent.

1. Rheoli prosesau i matsio gwirfoddolwr, a’u hasesiadau risg am weithgareddau gwirfoddol, i gynnwys trefniadau diogelu, a’i adolygu’n rheolaidd.

1. Cadw cofnodion da wrth sicrhau i gasglu tystiolaeth a data ardrawiad i alluogi ni i fesur ein cynnydd y erbyn deilliannau.

1. Hysbysebu’r prosiect wrth ddefnyddio amrywiaeth o dechnegau i ysgogi diddordeb mewn gwirfoddoli ac i hybi ymgysylltiad cymunedol.

1. Cynnal perthnasau effeithio efo hapddalwyr a phartneriaid y prosiect o ddydd-i-ddydd. 

1. Paratoi adroddiadau wedi’i seilio ar dargedau ac allbynnau, i’r Rheolwr Prosiect.

1. Chwarae rôl actif mewn nodi a datblygu busnes newydd i’r elusen.

1. Cyfrannu i waith tîm ar draws Volunteering Matters. 

Profiad/sgiliau a Phriodoleddau: 

1. Profiad a dealltwriaeth o weithio efo’r sector gofal cymdeithasol a’r drydydd sector, a’r gwasanaethau a rhwydweithiau cefnogol mewn Caerdydd.

1. Profiad o weithio efo pobl efo anableddau dysgu, a dealltwriaeth o hybi ddysgu mewn amgylchoedd dan arweiniad cyfoedion. 

1. Hwylusydd profiadol efo’r gallu i ymgysylltu mewn sgyrsiau pwrpasol efo buddiolwyr, wrth asesu risgiau a datrysiadau’n gyson. Profiad o weithio mewn partneriaeth efo asiantaethau eraill.

1. Sgiliau cyfathrebu ac ysgrifennu rhagorol.

1. Sgiliau hunan-drefnu rhagorol, ynghyd a’r gallu i flaenoriaethu llwyth gwaith heriol a gweithio dan bwysau i gwrdd â therfynau amser. 

1. Gallu i asesu risg a gweithredu asesiadau risg. 

1. Tystiolaeth o sgiliau gweinyddol a TGCh da ynghyd a’r gallu i gynnal anghenion monitro y prosiect; megis cofnodion gweinyddol ac ariannol.

1. Dealltwriaeth o, ac ymrwymiad i, cydraddoldeb, amrywiaeth a chynhwysiant 

1. Dealltwriaeth o, ac ymrwymiad i, Diogelu Data a chyfrinachedd.

Galluoedd Dymunol: 

Y gallu i siarad Cymraeg, neu’r parodrwydd i ddysgu. 

Cymwysterau: 

Mae profiad perthnasol ac aliniad i’n gwerthoedd yn mwyaf bwysig i’r rôl hon na cymwysterau sbesiffig.

Lleoliad:

Mi fydd y rôl yn seilio o’r cartref, ac mi fydd yna ddisgwyl i’r ymgeisydd llwyddiannus teithio ar draws Caerdydd. Mi fydd yna angen am fynediad da i’r rhyngrwyd i alluogi gweithio o bell, a lle i weithio addas yn y cartref. Caiff offer TG a’i isadeiledd eu cyflenwi gan Volunteering Matters. 

Ein gwerthoedd a dull gweithio 

Mewn popeth yr ydym yn gwneud fel elusen, yr ydym yn ymgrymu agwedd o “Rhyddid efo Fframwaith” a chawn ein harwain gan ein gwerthoedd: i fod yn rymusol, cynhwysol, tosturiol, positif a didwyll. 

Cydraddoldeb a chynhwysiant. 

Mae Volunteering Matters yn estyn croeso i bob ymgeisydd, ac yr ydym yn awyddus i sicrhau mae ei’n dîm yn adlewyrchu amrywiaeth y DU a’r cymunedau yr ydym yn gweithio mewn. Yr ydym yn annog ceisiadau o bobl efo anableddau, pobl LHDT, pobl efo cefndiroedd Du, Asiaidd a Lleiafrifoedd Cenhedlig, ynghyd ac ymgeisydd efo unrhyw nodwedd warchodedig ac o grwpiau difreintiedig.

Addasiadau hyderus a resymol a ran anableddau 

Yr ydym yn gwarantu i gyfweli unrhyw berson efo anabledd sydd efo cais sy’n bodloni’r safon ofynnol am y rôl. Mewn eich cais, darparwch dystiolaeth sy’n adlewyrchu eich cymhwysedd yn erbyn yr adran “Profiad/sgiliau a phriodoleddau” yn y disgrifiad swydd hwn. 

I gael eich ystyried am gyfweliad gwarantedig, neu i drafod unrhyw addasiad rhesymol i’r proses ceisio. 

Yr ydym wedi ymrwymo i’r addewidion canlynon sy’n cwmpasu ein proses recriwtio a dewis a’i methodoleg: The Promise (Yr Alban), Show the Salary, a Salary History.

Mae’r rôl hon yn amodol ar wiriad DBS manylach.  

I geisio,

1) Lawrlwythwch ein ffurflen ceisio 

2) Lawrlwythwch ein ffurflen i fonitro ein recriwtiaid 

Caiff y disgrifiad swydd hwn ei greu efo’r bwriad i gynnwys graddfa eang o ddyletswyddau ac anghenion. Nid yw’n drwyadl neu’n anghynhwysol, a thra byddwn yn disgwyl rhai amrywiadau, byddant ar lefel addas i’r rôl hon. 

About Us

Are you looking for a job where you can make a difference to a local community? Chinnor Village Centre aims to be the welcoming hub of the village and local area, bringing together people of all ages and backgrounds by providing a place to meet and services aimed at ending social isolation. 

About The Role

The Centre Manager will oversee the day to day running of centre, making sure we have a safe and welcoming environment. Working with Trustees, you will play a key part in bringing about change at the Centre to ensure its future sustainability and place at the heart of the Chinnor and surrounding villages. This includes seeking out and securing funding opportunities to increase income and providing leadership to our small staff team. Volunteers are at the heart of everything we do and the Centre Manager will need to promote the Centre as a great place to volunteer. 

Key responsibilites:

• Ensuring appropriate policies and protocols are in place.
• Overseeing a programme of works for the refurbishment and updating of the Centre.
• Line manage our 7 staff.
• Produce financial reports and plans, working with our Treasurer and Bookkeeper.
• Identify and lead the application process for grants and funding.
• Provide governance and admin support to the Board of Trustees.

The post is offered at £35,000 to £38,000 fte per year (actual up to £30,400 for 30 hours per week). Other benefits include 25 days holiday per year pro rata and a workplace pension scheme. The postholder will need to be on site for the majority of time. 

The Centre Manager role is a varied one, with no day the same. If you enjoy working with people and are able to ensure the busines aspects of our charity run efficeintly then we would love to hear from you. 

We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.

£38,500.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.

- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.

- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.

- Manage ticket and incident escalations, as appropriate.

- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results

What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.

£38,500.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.

- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.

- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.

- Manage ticket and incident escalations, as appropriate.

- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results

What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

Good financial management is key to our operational success and enables us to facilitate our vital work. The Finance Manager ensures the smooth, accurate, and compliant day-to-day financial operations of Prison Fellowship (PF). Overseeing transactional processing, payroll, and local group accounting, while supporting the Head of Finance with management accounts and year-end audit preparation, this role is pivotal in enabling PF to deliver our mission and meet strategic objectives. 

Either full or part accounting qualifications and experience of Sage50 cloud book-keeping is preferred, as is a working knowledge of MS Office systems. Above all, we are looking for a capable, proactive individual who sees their work as vital to PF's broader strategy, with a genuine passion to support our mission through excellent financial management.

PF is a Christian organisation. 

Salary: £25,375 (FTE 29,605)

Location: London Diocesan House, Causton Street (on-site)

Working hours: 8:00am to 16:30pm

Contract type:  Permanent, part-time (30 hours/week across four days, with Friday as a mandatory working day)

Closing date: 12 July 2026

Interview date: 27 July 2026

This is an excellent opportunity to play a key front-facing role at the heart of the London Diocesan Fund, helping to create a warm, professional welcome for staff, visitors and partners. As Receptionist and Business Support Officer, you will combine reception, office services and finance support, contributing to an efficient, safe and welcoming workplace that supports the wider mission and values of the Diocese of London.

Job Summary

Through excellent service, attention to detail and a proactive approach, the postholder will:

· Act as a professional first point of contact for staff, visitors, contractors and members of the public.

· Support building access arrangements, reception resources, mail handling, room bookings and meeting room preparation.

· Manage day-to-day office supplies and report maintenance issues as required.

· Provide administrative support for key health and safety processes, including lone working arrangements, first aid and fire marshal coordination.

· Contribute to finance operations through invoice processing, supplier statement reconciliation, payment query resolution and accurate record keeping.

· Help maintain a safe, efficient, well-organised and welcoming working environment that supports effective service delivery across the LDF.

Please refer to the attached Job Description for the full details on the main responsibilities.

Person Specification

· Empathy with the mission and values of the Diocese

· Experience as an administrator

· IT proficiency in Microsoft 365, including Excel

· Strong numerical accuracy and attention to detail in data management and record handling

· Customer service experience, in person, on the telephone and in writing

· Right to work in the UK

Please refer to the attached Job Description for the full details on Person Specification.

About the London Diocesan Fund

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Safeguarding

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months of employment
• Season ticket loans for public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured
• Up to £100 for eye test and contribution to spectacles
• Two additional paid days for community volunteering

Our Mission and Values

At the London Diocesan Fund, our mission is:

“To support, serve and resource all parts of the Diocese of London in enabling every Londoner to encounter the love of God in Christ.”

Our values shape how we work, make decisions, and support one another. We are looking for someone who reflects these in their approach:

· Confident- We work with clarity, competence and discipline to make timely, transparent decisions that benefit those we serve.

· Compassionate- We act with empathy, dignity and fairness, placing people at the heart of our work and responding with care.

· Creative- We approach challenges with openness and curiosity, creating space for new ideas and better ways of working.

· Connected- We communicate openly so everyone experiences one joined-up LDF, where relationships and collaboration shape how we work.

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and Job Description when answering the application questions.

Applications close on 12th July and in-person interviews will be held on 27th July.

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.

Reference Number: V580 

Job Title: Volunteer Coordinator  

Location:Flintshire - Home based with some local travel

Contract Type: Initial Fixed Term Contract until 28 February 2027

Hours: 21 hours per week

Salary: £15,375 pro rata (£25,625 Full Time Equivalent)

DBS: Enhanced Level DBS

Job Family: Job Family 3

Interview Dates: July 2026 TBC

Volunteering Matters  

Who we are

At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 
Creating stronger communities through the power of volunteering

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.

Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.

What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
 

·We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
 

·We connect businesses with communities, creating meaningful employee volunteering projects.
 

·We show the impact of volunteering and social action, proving how it changes lives for the better.

Why Join Us? 
Every day, older people across Flintshire experience loneliness and social isolation. As our Volunteer Coordinator, you'll lead a project that connects people with friendship, support and their community. Working alongside an amazing group of volunteers, you'll help older people build confidence, improve wellbeing and live more connected lives.

About the role
We're looking for a Volunteer Coordinator to lead our Flintshire Befrienders project. You'll recruit, train and support volunteers, build partnerships and relationships across Flintshire, and ensure older people receive high-quality befriending support that helps reduce loneliness and improve wellbeing.

This is an ideal opportunity for someone who enjoys working with people, building relationships and making a visible impact in their community.  A typical week might Include:

• Meeting a new volunteer who is interested in getting involved 
• Matching an older person with a new befriender who can support them
• Attending a community networking event
• Supporting volunteers on a 1:1 level
• Writing progress updates for our funders and supporters
• Planning a social activity, or a celebration event

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 
 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

·Employee Pension scheme 

·Life Assurance 

·Cycle to Work Scheme 

·Season Ticket Loan 

·Employee Assistance Programme 

·Enhanced sick and family leave.

·Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.

Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. You can contact us.     

   

Help shape the future of a growing church serving East London.

Highway Vineyard Church is seeking an experienced Operations Manager to play a key role in the day-to-day running of our growing multisite church in the London Borough of Newham. As we enter an exciting new season of growth and pursue our vision, we are looking for an outstanding Operations Manager to help build the systems, structures, and culture that will enable our ministry to flourish.

This is a varied and hands-on leadership role, overseeing the church's operations across administration, finance, facilities, governance, compliance, health and safety, event support, and organisational systems. This role is for someone who thrives on bringing order, clarity, and excellence behind the scenes. Working closely with the Senior Pastor, leadership team, trustees, staff, volunteers, and external contractors, you will ensure that our buildings, resources, and operational processes are managed efficiently, safely, and sustainably, enabling our ministries to flourish. The role is for someone who thrives on bringing order, clarity, and excellence behind the scenes.

The successful candidate will be an exceptional organiser with strong administrative and financial skills, capable of managing multiple priorities while maintaining attention to detail. You will be a confident problem-solver who takes initiative, enjoys improving systems and processes, and is able to lead operational projects from planning through to delivery.

Above all, you will be passionate about creating effective operational structures that enable ministry and mission to thrive. You will enjoy working collaboratively with people, demonstrate servant-hearted leadership, and be fully committed to the vision, values, and mission of Highway Vineyard Church.

Hours worked: 37.5 hours per week 

Salary: Competitive within the sector, based on experience

Applications close on Friday 24th July @12pm

Please submit your CV and a cover letter explaining your suitability for this role.

Volunteering Matters   

Who we are 
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. 

Creating stronger communities through the power of volunteering 

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.

Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries. 

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come. 

What we do 
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people. 

How we do this 

We support people to share their time and skills to help others and tackle big challenges in their communities. 

• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part. 

• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change. 

• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities. 

• We connect businesses with communities, creating meaningful employee volunteering projects. 

• We show the impact of volunteering and social action, proving how it changes lives for the better. 

  Our promise to volunteers 

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do. 

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.  

Role Description 

Volunteering Matters Brighter Futures CEC works with pupils (aged 12-18) who are care experienced or on the edge of care across the City of Edinburgh.

The project has two parts, one is to work one to one with the young people referred to the project, supporting them to experience a volunteering placement with local charitable organisations that will build their confidence and allow them to grow and learn new things in a different environment out with school.  

The second part is our group work, the Youth Engagement Manager will be responsible for up to 7 small groups within schools across Edinburgh.The Youth Engagement Manager supports the young people engaged in the groups to develop and deliver a Youth Social Action project within their community.

We’re looking for a patient and engaging Youth Engagement Manager to join the Brighter Futures team in Edinburgh.   The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values and strategy.  
   
 Due to the nature of this role and the needs of the young people we support, including the requirement to provide appropriate support and engagement for young males with complex experiences, there is a genuine occupational requirement for the postholder to be male under Schedule 9 of the Equality Act 2010.
Key Duties & Responsibilities   

• To build relationships with the young people, acting in a non-judgemental way to support them through their Brighter Futures journey.  

• Consistently role modelling and displaying Volunteering Matters organisational values   

• Deliver and develop the Brighter Futures Schools programme across the City of Edinburgh, meeting ambitious targets and milestones, ensuring all young people engaged achieve positive outcomes  

Develop and deliver our Social Action group work project in different schools across Edinburgh. 

• Work alongside staff form residential units, parents and carers to help support building a relationship with the young people referred to our one-to-one work  

• Build relationships with different high schools across area through both our group work and one to one program.

• To maintain excellent relationships with charity and not-for-profit partners in Edinburgh - ensuring diverse, high quality volunteer roles are available that reflect the needs and interests of young people. 

• Establish and maintain effective working relationships with internal and external stakeholders including colleagues, volunteers, families, school staff, social work, NHS, Education partners, third sector organisations and others.  

• Support the young people to complete awards and qualifications linked to their volunteering. 

• To manage all elements of a young persons experience, from referral to completion of their journey   

• To manage the risk assessment, safeguarding, quality assurance and audit processes as appropriate   

• Ensure monitoring, impact and evaluation information is collected and that Brighter Futures meets it’s agreed targets, reporting format and schedule.  

• Assist the Senior Project Manager by preparing Impact Reports   

• Administration tasks including maintaining effective and accessible records, the use of Microsoft Office, Teams, Zoom and other software such as Canva

• This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.  

Skills / Knowledge Required   

• Excellent knowledge & understanding of the life challenges and issues that young people face in Scottish society including an understanding of “The Promise” as well as understanding of trauma informed practice.  

• Experience delivering a youth work approach to young people who challenge. 

•  An understanding of how to assess the needs of an individual using a person-centred approach  

•  Excellent written and verbal communication skills including being able to have strategic conversations with partners and stakeholders one minute and talk to an anxious or unsure young people the next.  

• Excellent organisational skills including strong attention to detail, the ability to manage a busy workload, and prioritise effectively   

• Excellent IT skills including the use of Office 365, Microsoft Teams and other software packages including a CRM. 

• Ability to think on your feet, act quickly and respond to situations as well as demonstrate common sense and initiative.   

• The post holder should be non-judgemental, competent, conscientious and self-aware.   

• Ability to develop and sustain relationships with a wide range of people.  

Experience Required   

• Significant experience working directly with young people, specifically those who are care experienced or who face life challenges   

• Experience of youth work in a group setting 

• Experience in all aspects of effective Volunteer Management (recruitment, training, support)   

• Experience developing strong working relationships, with a range of internal and external stakeholders   

• Experience of project management, achieving goals, managing a busy workload and working to deadlines  

• Experience of measuring the impact of mentoring/volunteering, and understanding the results   

• Understanding of and full commitment to Equality, Diversity, and Inclusion   
   

Qualifications Required    

Relevant experience and values alignment is more important for this role than specific qualifications 

Location 

This role is based in Edinburgh, a large part of your hours will require you to work within the community and schools, for the other hours you will have the opportunity to work from home. The postholder will require good internet access to enable remote working, and a suitable home office space. I.T. equipment and infrastructure will be supplied. 

PVG  

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. We will support you to become a PVG member if you are not already. Having a conviction will not necessarily cause a bar to employment.  

Our Values & Way of Working 

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.  

 Diversity & Inclusion   

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.   

Disability Confident & Reasonable Adjustments 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.  

 Benefits   

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: 

• Flexible Working by Default (re hours & place of work)  

• Unlimited Annual Leave  

• Employee Pension scheme  

• Life Assurance  

• Cycle to Work Scheme  

• Season Ticket Loan  

• Employee Assistance Programme  

• Enhanced sick and family leave.   

• Lifestyle Discount Scheme   

We are also open to discussing job share applications.   

 GDPR Statement   

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.    

Policy on AI-Generated Applications  

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply   

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.   

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community. 

Right to Work in the UK 
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position. 

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working and provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

Job Description

Do you have experience in designing, reviewing or improving administrative or operational processes, with a focus on the user experience above all? Do you lead change and service improvement initiatives while working collaboratively with a wide range of stakeholders? If the answer is yes, then we want to hear from you.

We are looking for a Business Analyst to lead and deliver a transformation roadmap that redesigns and improves student services, using service design and business analysis approaches to create efficient, student-centred processes across the Union.

The role is full time (with part time possibility) and a fixed term contract for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
 

Duties and Responsibilities

You will lead the delivery of a transformation roadmap to redesign and improve student services across the Union, focusing on creating efficient, user-centred processes that enhance the experience of student leaders and staff. This will involve analysing current ways of working, identifying opportunities for improvement, and balancing quick wins with longer-term change aligned to the academic cycle.

You will work closely with students, staff and stakeholders across the Union to co-design services and ensure they meet real user needs. Using data, insight and feedback, you will prioritise improvements, build engagement, and ensure that systems and tools—working in partnership with IT and Digital—support the delivery of better services.

Alongside delivery, you will help embed a consistent approach to service design and process management, producing clear documentation and building organisational capability for continuous improvement. You will also ensure that all changes align with governance, risk and compliance requirements, supporting sustainable and effective service delivery.

Our ideal candidate will have strong analytical and problem-solving skills, a good understanding of service design or business analysis approaches, and the ability to communicate complex processes clearly to diverse audiences.

For full details on this role, please view the job pack attached below.

Please be aware, we have displayed the full salary range in line with our recruitment policy. New appointments would normally be made at the starting point of the scale.

Interviews will take place between 3rd - 7th August.

St James’s, Piccadilly is at an exciting moment in its 340-year history. The ‘Wren Project’ was recently awarded a major grant from The National Lottery Heritage Fund to complete fundraising towards the £23m. The Wren Project has secured it’s Permission to Start from the Heritage Fund and the Delivery Phase is well under way. 

This new role will be the first recruitment to a new team which will be responsible for finalising and delivering the Wren Project Activity Plan, working alongside the in-house team.

The Activity Plan will ensure that the proposed repairs and upgrades to the buildings are delivered in tandem with a first-class heritage learning and participation programme. It will be impactful, inclusive and sustainable, delivering outcomes for the community, the heritage and the organisation. This will be achieved by:

· Driving and deepening relationships with audiences

· Decreasing barriers to access

· Uplifting the heritage story

· Increase organisational resilience

· Support individual and community wellbeing needs

· Support local economic needs

· Promoting environmental sustainability and climate action

St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+.

Role description and person specification can be downloaded at our website.

Please send full CV with a covering letter outlining your interest in the post and forward to Jane Gray, HR Advisor by midday Thursday 16th July. (Shortlisted candidates will be asked to complete an application form in due course – referee information is required.)

Interviews are planned for Thursday 23rd July. Start date as soon as possible.