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Operations Specialist Opportunity:
We are seeking an experienced operations specialist with excellent IT knowledge to deliver a fixed-term internal operations project which will focus on a number of project outputs related to reviewing, updating and embedding key organisational policies, procedures, systems and training to support the smooth running of our operations, including a focus on CRM, IT, data protection and procurement.
Background and purpose:
Stronger Together is an impact driven, not for profit organisation providing businesses with practical training, resources, business services and collaborative programmes to create a world where all workers are recruited responsibly and have fair work free from exploitation. Read more about our story on our About Us page.
Project Outputs:
The intended project outputs include the following- Appx. 35 days are available to deliver these project outputs over a minimum of 16 weeks (2/2.5 days per week) to ensure wider capacity to review outputs and embed with the team, and a maximum of 20 weeks.
Review and update of IT security and user guideReview of Data protection and GDPR policy and processesReview and update of Organisational policies and processes, e.g. Anti-Bribery and Corruption Policy; Health and Safety Policy; Environmental/Sustainability Policy; Supplier Code of ConductReview of training/free places admin management process and recommendations for efficiency improvements (considering process and technology systems)Operational team support on our ACT CRM systemReview of storage monitoring and SharePoint/OneDrive systems and processComparison Eventbrite/alternative ticketing systemsAnnual insurance reviewDevelopment and delivery of training for team on various systems, policies and processes as per aboveDevelopment of concise brief with recommendations for ongoing management, maintenance and team training on the above.Ad-hoc projects as capacity and company prioritisation allows
Person Specification
Who you are:
To view the full Person Specification click here
What we can offer you:
Application process:
Details: Closing date: Wed 20th May 2026 | Interviews: w/c 1st June 2026 | Starting date: June/July 2026
To apply: Please visit our website.
The client requests no contact from agencies or media sales.
Role Purpose
The Salesforce Administrator delivers high‑quality configuration, development and support of the organisation’s Salesforce platform to ensure it effectively enables Trussell’s strategic and operational goals. The role designs and maintains CRM solutions, manages enhancements and supports users to adopt efficient, data‑led ways of working. By ensuring a stable, well‑governed and continuously improving Salesforce environment, the role strengthens organisational effectiveness and enhances decision‑making across teams.
This role is part of Trussell’s Knowledge Transformation (KT) Programme. The Knowledge Transformation programme is an enabling programme at the heart of Trussell’s strategy, focused on gathering, curating and sharing our collective knowledge so that it can be used effectively to drive our mission. It brings together our systems, data, insight, and ways of working to ensure that the right information is available to the right people at the right time. By strengthening our technology, improving data quality and access, and building confidence across teams and food banks to use insights effectively, KT enables more informed decision-making, stronger collaboration, and greater impact across all our programmes.
Key Responsibilities
· Design and delivery effective Salesforce solutions.
Design and delivery effective Salesforce solutions by analysing user needs and translating them into Salesforce requirements and configurations to deliver reliable, user-centred solutions to improve workflows and system performance
· Co-ordinate CRM project delivery.
Work with the internal and external stakeholders to manage multiple CRM change projects, co-ordinating requirements, testing and deployment to ensure timely, high-quality delivery
· Manage Issue resolution and enhancements.
Work with external suppliers and internal teams to troubleshoot issues, deliver enhancements and oversee changes, ensuring solutions follow best practice and meet organisation needs,
· Enable and support Salesforce user adoption.
Enable and support user adoption of Salesforce by providing user support training and documentation to strengthen system understanding and ensure consistent, confident use of Salesforce across Trussell.
· Maintain and Improve Data Quality.
Monitor data quality and proactively resolve issues, guiding teams to maintain accurate, consistent data that strengthens reporting and decision-making
· Drive continuous Salesforce Improvement.
Continuously improve the Salesforce platform and ways of working by staying informed of Salesforce developments, identifying opportunities for improvement and to contribute to the ongoing enhancement of CRM processes and functionality
Person Specification
Core Knowledge
· Salesforce platform administration principles, including configuration, data management and security
· Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality
· CRM design principles, including process mapping, user experience and data governance
· Understanding of data quality, data protection and good information management practice
· Experience with third-party products such as Demand Tools, Click Deploy, Form Assembly, Own Backup, Apsona
Essential Skills
· Stakeholder management and the ability to influence and guide others to adopt best practice
· Ability to effectively communicate complex technical content to non-technical audiences.
· Strong analytical and problem-solving skills, with the ability to interpret requirements and translate them into technical
· Effective planning, organisation and prioritisation skills to deliver multiple tasks and projects in a multi-stakeholder environment
· Collaboration and teamwork with the ability to work across different internal and external teams and functions
· Ability to manage testing, documentation and change processes in a structured and consistent manner
Key Experience
· Experience delivering Salesforce configuration and administration in a professional setting
· Experience managing CRM-related projects or workstreams
· Experience working with complex CRM datasets including imports, updtes and data quality activities
· Experience collaborating with technical vendors or consultants to deliver enhancements or troubleshoot issues
Special Requirements
· Salesforce Certified Administrator/NPSP Certified.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Money & Energy Advice Service Lead
Pro rata salary: £39,825 (35 hour week)
Home-based, with travel as required
Up to 35 hours per week with occasional evenings and / or weekend work will be required
Permanent (subject to external funding)
Responsible for: 2.0 FTE Money & Energy Advisers
About the role
This is an exciting opportunity for an experienced welfare benefits practitioner with a passion for sharing knowledge and enabling teams to deliver above and beyond.
With around 4 in 10 beneficiaries, we support seeking help with financial difficulties, this is a pivotal role for Kidney Care UK.
We are seeking a knowledgeable and confident specialist income maximisation activities for a role with three key parts: to lead a small team delivering benefits and energy advice and support directly to clients; to play a key role in upskilling and supporting our outstanding Patient Support team across the country; and to be the subject matter expert within Kidney Care UK.
Our external partners – British Gas Energy Trust have committed to fund our Money and Energy Service until March 2027. We are advertising this position as ‘permanent’ – we anticipate confirmation by December 2026 whether funding will be extended beyond March 2027.
This role is made possible thanks to the support of British Gas Energy Trust.
About Kidney Care UK
Around 3.5 million people in the UK live with chronic kidney disease, and one million of them don’t know that they do.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Money & Energy Advice Service
The Money & Energy Advice Service (MEAS) provides information and support for welfare benefits and income maximisation and promotes awareness of efficient energy use. Working closely with Patient Support officers, MEAS provides specialist knowledge and directly supports clients to achieve sustainable financial outcomes. The service was established in 2023 with the support of British Gas Energy Trust and is embedded as a valued element of the many ways Kidney Care UK supports people affected by kidney failure.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
Job Description
Key responsibilities:
Events Logistics & Management
Research & Event Development
Events CRM
Other
Person Specification
Essential:
Desirable:
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a part-time, UK-based Finance Manager who wants to work flexible hours from home and be a key member of a small, but influential, charity that helps museums work with the information that connects collections and audiences. This is an exciting time for the organisation, as we work to transform how UK museums manage and understand their collections and transform research on museum collections.
Salary: £45,125 FTE, equating to £27,075 pro-rata
Contract: Permanent, part-time contract, 0.6 FTE
Location: Home-based within UK
Hours: 22.2 hours per week, potentially worked flexibly
Leave: 32.5 days annually FTE (including bank holidays), equating to 19.5 days annually pro-rata.
Deadline for applications: Noon, Tuesday 12 May 2026
Interviews: Online, 2 June 2026
To Apply
Application is by CV and a covering letter that succinctly explains how you meet the essential and desirable criteria set out in the person specification. Please note that applications from people based outside the UK and/or without the right to work here will not be considered.
Aims and scope of the post
The aim of this post is to ensure sound financial management to support the organisation’s ongoing charitable work. The Finance Manager is responsible for CT’s financial strategy, timely and accurate financial administration, maintenance of financial and management accounts, as well as cash flow, stock control, payroll and pension.
Responsibilities and tasks
Budgeting and forecasting
Reporting
Financial management
Accounting
Risk management
Line management
General responsibilities
Line management
The Finance Manager reports directly to the Chief Executive.
Person specification
Collections Trust is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our sector, and for each employee to feel respected and able to give their best.
Please note that the Finance Manager will need to have the right to work in the UK.
Essential knowledge, skills and qualities
Desirable knowledge, skills and qualities
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
The National Landscapes Association represents and supports the UK’s National Landscapes (Areas of Outstanding Natural Beauty) – places where we want nature and people to flourish together. These living, protected landscapes are vital to the UK’s nature recovery, climate resilience, sustainable farming and wellbeing.
We work collaboratively and inclusively to ensure these treasured places are protected, restored, and accessible to all. Our policy work is central to this mission – and we’re looking for a proficient and motivated individual to help shape and drive it forward.
About the Role
You’ll be motivated by working to help National Landscapes, along with the other protected landscapes, be the backbone of nature recovery within the UK through national commitments such as the Protected Landscapes Targets and Outcomes Framework and 30by30. With experience of working in the environmental or social sectors, you’ll be skilled at using evidence and knowledge when building positive relationships and supporting our partners in using resources effectively.
Based within the National Landscapes Association, you will work closely with colleagues from across Association, the individual National Landscapes and the Protected Landscapes Partnership.
Key Responsibilities
See the role description for more information.
Why Join Us?
At the National Landscapes Association, you’ll be part of a passionate and forward-thinking team making a meaningful impact. You’ll gain exposure to a wide range of high-profile policy issues, work alongside experts across the UK, and help shape the future of our most valued landscapes.
How to Apply
To apply, please attach a CV and a covering letter (maximum two pages) outlining how you meet the criteria in the person specification included in the role description.
Lead and champion activity, working with National Landscapes, to protect and restore the UK's most outstanding landscapes.



The client requests no contact from agencies or media sales.
About Action Duchenne
Action Duchenne supports, empowers and equips every DMD community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
The Events Officer will embody these values in every aspect of planning, delivering and evaluating events.
What we offer:
24-hour confidential Employee Assistance helpline
Private health insurance
Flexible hours
5% employer pension contribution
Main Purpose of the Role
This new role aims to support the design, coordination and delivery of Action Duchenne’s events portfolio, including the Annual Community Summit, regional meetups, workshops, and online events. The role will ensure smooth operational delivery, high‑ quality participant experiences, accessible information, and effective logistics‑ and supplier coordination.
This role contributes directly to our organisational impact by ensuring families, young people, professionals and partners have access to engaging, supportive and well managed events. This is a brilliant opportunity for someone who enjoys a challenge, is incredibly organised with excellent project management skills, close attention to detail, creativity and a passion for supporting every DMD community.
Specific Tasks
1. Event Coordination and Logistics
Support the planning and delivery of the Annual Community Summit, working closely with the Chief Scientific Officer, Director of Fundraising and Communications, and wider team.
Coordinate logistics for in‑person and online events, including venue liaison, catering, accessibility arrangements, equipment, travel, accommodation and schedules.
Ensure event details are accurately published and updated across relevant platforms (website, CRM, communications channels).
Manage registration processes for all events and ensure attendees receive timely, accurate joining information.
Support the organisation of regional meet‑ups and workshops, ensuring venues, facilitators and resources are in place.
2. Administration and Operational Delivery
Maintain clear and accurate administrative systems, including event checklists, timelines, risk assessments and evaluation forms.
Track planned expenditure and ensure costs align with budgets, escalating issues where necessary.
Prepare and maintain event collateral (slides, handouts, resources, signage), ensuring accessibility and brand consistency.
Provide administrative and practical support during events (both online and in person), including setting up webinar sessions and coordinating pre and post event meetings internally.
3. Stakeholder and Supplier Management
Liaise with venues, suppliers, speakers, exhibitors and partners to ensure high quality event delivery.
Develop positive working relationships with internal colleagues to ensure a joined-up programme across support, communications and scientific teams.
Provide excellent customer service to participants, responding promptly and sensitively to enquiries, access requirements and logistical questions.
4. Community and Engagement Support
Collaborate with Support Team colleagues to ensure events reflect community needs and priorities.
Support the promotion of events through the Communications Officer, ensuring timely provision of copy, event information and updates.
Encourage and support attendance from families, young people, professionals and community partners.
5. Data Management, Monitoring and Evaluation
Ensure accurate data entry in CRM systems (eTapestry or similar) for attendee lists, engagement tracking and follow up actions.
Collect and analyse feedback, producing short evaluation summaries to inform future planning.
Track attendance, trends and logistical improvements, contributing to quarterly reporting.
6. Risk, Compliance and Quality Assurance
Support event risk assessments and ensure compliance with safeguarding, accessibility and GDPR guidance.
Ensure that content and delivery meet Action Duchenne’s quality standards and reflect the needs of families affected by Duchenne.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Key Performance Indicators (KPIs)
Event logistics prepared within agreed timelines
Accurate event information published and updated within required timeframes
Participant satisfaction and engagement measured through surveys
Conference and event attendance targets met
CRM data entry completed within 2 working days of events
Budget expenditure tracked monthly with minimal variance
Effective delivery of regional and online events aligned with pre-agreed schedule
Person Specification
Knowledge & Experience
Essential
Experience organising in person events from start to finish for over 300 attendees.
Experience liaising with suppliers, venues and speakers.
Experience with CRM/data entry, with close attention to detail.
Experience organising and hosting remote events.
Understanding of hybrid events.
Desirable
Experience in the charity sector.
Knowledge of Duchenne or similar life-limiting conditions.
Skills & Abilities
Essential
Strong interpersonal skills, with the ability to build trust, motivate teams and develop positive relationships with beneficiaries, staff, volunteers and external partners.
Understanding of the importance of safeguarding around events.
Exceptional communication skills.
Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
Analytical and data literate, able to interpret performance data, identify trends, and use insight to drive improvement.
Skilled in problem solving, with a proactive, solutions focused approach.
Ability to be assertive while maintaining empathy, particularly when supporting teams dealing with emotionally complex situations.
Digital proficiency including Microsoft Office, CRM systems and digital communication tools.
Attributes
Essential
Emotionally intelligent, reflective and able to manage sensitive issues with empathy and professionalism.
Values driven, compassionate and committed to improving the lives of individuals and families affected by long term or life-limiting conditions.
Resilient and adaptable, able to navigate complexity.
Creative, dynamic and innovative, with the ability to take ideas from concept to delivery.
Demonstrable commitment to equity, diversity and inclusion.
Personally, and professionally, responsible with high standards of integrity and accountability.
A sense of humour and the ability to bring warmth and humanity to the role.
Closing date: 25 May 2026 at 9am, with first round, online interviews aiming to take place in week commencing 8th June.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.
Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’).
About the role
We’re looking for a new Church Partnerships Manager to join us for this northern based role, with travel across the region.
This is an exciting opportunity to play a key role in driving national growth by developing and nurturing partnerships with churches across the North of England. You will be at the forefront of developing new relationships with potential early-stage partners, inspiring churches to engage with our mission, and supporting them through the pipeline, and helping to establish a diverse and thriving network of church partnerships.
We are looking for a confident relationship-builder who can engage and influence a wide range of stakeholders, particularly church leaders, and who is comfortable working in a dynamic and evolving environment.
Key information:
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Head of Operations
Salary: Up to £61,600 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)
Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.
We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.
We’re looking for a Head of Operations who can ensure we grow effectively and focus our energies on helping young people live long and stay strong. You’ll lead and develop our finance, governance, HR, and IT operations, ensuring we can deliver with impact and grow and scale smoothly.
You’ll play a leading role in shaping and delivering our organisational strategy, monitoring our progress and budgets, and leading the process to design and develop our next Strategy to 2030. You’ll be adept at designing effective and robust policies and committed to developing a high functioning, high-impact organisation.
As a member of our Leadership Team, you’ll have the vision, strategy, and entrepreneurial zeal to help us thrive.
But you’ll also relish the opportunity to build a small organisation from scratch with the drive and passion to really get stuck in and help us to fulfil our potential.
We offer a comprehensive package that includes:
- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;
- annual leave buyback scheme, with the option to purchase up to 5 additional days;
- employee pension scheme;
- £500 employee wellbeing budget;
- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website.
Application closing date: Friday 22 May 2026
There will be a 2-stage interview process with first interviews held online between 11 - 12 June 2026.
Second interviews will be held in-person in London.
The client requests no contact from agencies or media sales.
About the role
An exciting opportunity has arisen for a motivated and detail-oriented Senior CRM Support Officer to join our dedicated CRM team, supporting our internal database system (CHIP).
Working within a small but influential team, you will act as the main point of contact for system users across the organisation, providing high-quality first and second-line support via multiple channels. You will troubleshoot issues, guide users, and work closely with IT, CRM and operational colleagues to resolve more complex system problems.
A key part of the role is helping users feel confident and capable when using CHIP effectively and in line with compliance requirements. This includes supporting onboarding and induction for new users, creating clear and accessible learning resources (such as user guides, knowledge base articles and video tutorials), and delivering briefings or drop-in sessions.
You will also contribute to continuous improvement by gathering user feedback, identifying trends, supporting system testing, and helping embed best practice across services to ensure accurate and reliable data use.
About you
We are looking for someone who can demonstrate:
What we offer (benefits)
We offer a supportive working environment with a strong focus on wellbeing, development, and work-life balance:
Recruitment process
As part of shortlisting, candidates will complete a short online skills assessment aligned to the essential requirements of the role. This helps ensure a fair and consistent selection process. Full details will be provided to shortlisted candidates.
Safeguarding & recruitment
NYAS is committed to safeguarding children, young people, and adults at risk. All successful applicants will be subject to:
In accordance with UK immigration law, candidates must have the legal right to work in the UK.
About NYAS
NYAS (National Youth Advocacy Service) is a leading rights-based charity ensuring that children, young people, and adults are fully respected, represented, and supported in expressing their views and having their rights upheld.
We work with care-experienced individuals who often rely on statutory services and may be impacted by gaps in provision. Our advocacy and legal services help ensure their voices are heard and acted upon.
We are an inclusive employer committed to equality and diversity. We welcome applications from all individuals regardless of background. We are also a Disability Confident Employer, guaranteeing interviews to disabled applicants who meet the minimum criteria.
How to apply
To apply for this role, please visit our website and complete the online application form.
Please ensure you refer to the person specification within the job description and clearly demonstrate how you meet the required criteria in your application.
The job description and person specification are available on the vacancy page of our website.
We reserve the right to close this vacancy early if we receive a high volume of applications.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
The South East District are excited to advertise the opening for a full time District Mission Enabler to support the District, its churches, circuits and people, in mission. Home based, own transport is essential. There will be an expectation to attend the District Office in Crawley, Sussex, on occasion, as well as other locations across the South East District.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles, and believe in the power of community, resilience, and connection.
Role Mission.
To ensure that Scotty’s understands and demonstrates the impact of its work — through high-quality research, meaningful measurement, and clear reporting. You will lead the development of internal and external research projects, manage beneficiary insight gathering, and oversee the systems and frameworks we use to evaluate and share our effectiveness.
This role is central to helping us improve what we do and explain why it matters and ensuring that lived experience remains at the heart of everything we do.
The key responsibilities of this role are:
Impact Measurement
Develop and maintain frameworks to measure the outcomes of all services and programmes.
Ensure Success Measures (KPIs) and qualitative feedback tools are aligned to our Theory of Change.
Work with the Families (service delivery) team to embed consistent and meaningful data collection across all services.
Design simple, automated reporting processes to reduce manual admin and improve data use, making effective use of Scotty’s CRM.
Research & Insight
Lead internal research projects using beneficiary data, surveys, and feedback loops.
Scope and manage external research partnerships with academic institutions or sector bodies.
Design and deliver surveys to beneficiaries and the wider bereaved military community
Produce evidence to support service development, strategic decisions, influence national policy, and funding bids.
Lead our existing advisory group (for children and young people) and establish new groups as required (e.g. for adult services).
Ensure that lived experience remains at the heart of the charity’s focus on understanding the need.
Ensure that Scotty’s have access to the most up to date research within the bereavement, military, Children & Young People and Family Support sectors.
Communication of Impact
Create clear, accessible insight reports and data summaries for internal and external use
Lead the delivery of the annual Impact Report (content, structure, coordination with teams).
Develop quarterly insight packs for funders and stakeholders, with engaging visuals and stories.
Work with the Outreach Squad to ensure impact is integrated into campaigns and storytelling.
Learning & Collaboration
Act as the internal ‘voice of insight’ – bringing beneficiary perspective and data into key conversations.
Contribute to team training on evaluation, feedback collection, and outcomes thinking.
Participate in cross-functional planning, especially with the Service Delivery and Outreach Squads.
Policy (Light Touch)
Track key developments in bereavement, the Armed Forces, and children, young people and families policy
Produce brief summaries or ‘position snapshots’ where relevant to Scotty’s mission
Build relationships with other research and impact professionals in the sector
The 30-day goals for this role are:
Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
Develop a deep understanding of our current Success Measures, Impact measurements and Theory of Change.
Reviewing research and data produced by the charity and related external research previously published.
Understand the data structure and reporting capabilities of Salesforce (CRM).
Understand existing commitments (e.g. funder report, impact reports etc).
Taken ownership of our 2026 Community-wide survey (project will be handed over upon start).
The 60-day goals for this role are:
Audit current data quality and gaps across the F-Team Programmes.
Worked with the Families Team to develop the first adult lived experience advisory group.
Reached out to relevant impact and research groups to introduce yourself, particularly those attached the military or bereavement charitable sectors.
Identified 1-2 relevant conferences or forums for Scotty’s to present at.
Build ideas, working with the Head of Service, that can help teams improve current Success Measures and Impact measurements.
The 90-day goals for this role are:
Held at least 1 adult lived experience advisory group session.
Created and shared the first quarterly Impact Review for internal use.
Fully taken accountability for impact reporting and research projects within the charity and able to demonstrate a clear plan of action for the rest of the year.
Proposed an outline for the Annual Family Feedback Survey in September.
Start to co-ordinate the 2026 Impact Report
About You
Must-Have
Proven experience in research and impact evaluation, ideally in the charity or public sector
Strong skills in data collection, survey design, and analysis
Excellent written communication and reporting skills
Able to translate data into real-world insight
Experience of CRM databases and producing reports from them
Knowledge and experience of the principles of involving those with lived experience, including co-design and co-production
Nice-to-Have
Experience working with or around the Armed Forces community
Understanding of trauma-informed or bereavement support practices
Experience producing Impact Reports or funding insight packs
Familiarity with Salesforce or CRM data tools
Some knowledge of public policy or third sector trends
Additional Information
The role may require occasional evening or weekend work
Enhanced DBS check required
Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
Families Come First
Everyone a Supporter, Every Supporter a VIP
Love What You Do
Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
We're looking for a DevOps Engineer to help build and run the cloud platform that underpin one of our critical national services.
This is a remote-first role with occasional travel and some out-of-hours work to support essential systems. In return, you'll join a supportive, collaborative Technology team and use modern DevOps practices to make a meaningful difference to people affected by crime.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
The DevOps Engineer will play a key role in developing, maintaining, and optimising scalable, cloud-native environments that support Victim Support's critical technology services, including the containerised WitnessBox application.
In this hands-on role, you will work with AWS and Kubernetes to deliver secure, reliable, and scalable infrastructure. You will be responsible for building and enhancing CI/CD pipelines using GitHub Actions, developing Infrastructure as Code, and improving automation across build and deployment processes.
You will support high availability services that people rely on every day, ensuring systems are resilient, compliant, and aligned with security best practices. Working closely with development, product, service delivery, and security teams, you will help deliver integrated, high-quality solutions and drive continuous improvement across the technology landscape.
About You
You will bring solid experience working with AWS and a strong background in building and optimising CI/CD pipelines. You'll have a good understanding of cloud security principles and a proactive approach to improving reliability, automation, and scalability.
Experience with Kubernetes and containerised applications is important, alongside familiarity with Infrastructure as Code tools such as Terraform or CloudFormation. Knowledge of monitoring and observability tools is also desirable.
You will be a strong problem solver with excellent attention to detail and the ability to communicate clearly with a wide range of stakeholders. A collaborative mindset and a commitment to continuous improvement will be key to success in this role.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.