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Top job
The Lullaby Trust, Remote
£30,716 per year
The role is in Bereavement Support Services- proactively engaging bereaved families & responding to bereavement support digital enquiries
Posted 4 days ago Apply Now
Closing today at 23:30
High Trees Community Development Trust, London (On-site)
£51,500 - £58,000 per year
We are seeking an experienced and motivated Head of Adult Learning, Skills and Employment to lead one of our core service areas.
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£40,000 - £45,000 per year
The Work Rights Centre is looking for an experienced employment legal adviser, solicitor or barrister to contribute to our growing programme
Posted 1 week ago

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Closing in 5 days
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£37,645 per year
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Christian ministry supporting persecuted Christians worldwide. Applicants must be practising Christians engaged in their local church.
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£45,000-£65,000 (pro rata equivalent; hourly rate to be agreed in advance)
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Research in Practice, Remote
£27,526 per annum, with annual salary increments for the first three years
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The Children's Trust, KT20, Tadworth (Hybrid)
£43,602 per year
An exciting opportunity has arisen for a Senior Events and Partnerships Manager to join us on a 12m fixed term contract until July 2027.
Posted 4 days ago Apply Now
Page 27 of 68
Remote
£30,716 per year
Full-time
Temporary (maternity cover (up to 12 months))

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Job description

1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

•To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
•Proactively engage with bereaved families through social media and other online platforms.
•Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
•Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
•Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
•Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
•Attend face to face events for bereaved families including family days and memorial events when needed.
•Work with Income and Engagement Team around social media bereavement support content/posts.

2. Deliver and run live bereavement themed sessions on social media
•Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services.
•Work with the Engagement Team to promote live sessions.
•Facilitate monthly remembrance sessions.

3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
•Assist with the recruitment and facilitation of Bereaved Families’ Panel.
•Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
•Attend events as required to represent the Lullaby Trust’s bereavement support services.

4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
•Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
•Collate statistics, as required on areas of work within the support services team.
•Assist with the services’ evaluation and impact processes.
•Provide other administrative support to the team as required.

Other:
•Attend and participate with External Supervision sessions.

Application resources
Organisation
The Lullaby Trust View profile Organisation type Registered Charity Company size 21 - 50

Safer sleep for babies, Support for families

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Posted on: 10 June 2026
Closing date: 10 July 2026 at 17:00
Tags: Advice / Information, Advocacy, Digital, Bereavement Support, Helpline

The client requests no contact from agencies or media sales.