Learning and development lead jobs in Haringey, buckinghamshire

Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa.  

Our UK office is seeking a highly motivated and detail-oriented Senior Data & Insights Officer to lead on the day-to-day maintenance and utilisation of our data management platform, Microsoft Dynamics 365, with a particular focus on the Customer Relationship Management (CRM) module. This role is pivotal to supporting a culture of data-driven decision-making across Amref UK, ensuring the integrity and strategic use of our data to enable strategic growth in supporter engagement, retention and income generation.

The Senior Data & Insights Officer will be a key point of contact for colleagues across the organisation, playing an instrumental role in supporting how we gather, manage and utilise data at Amref UK. They will be critical in providing expertise and establishing new ways of working across key Amref UK teams, including Supporter Engagement, Programmes & Strategic Partnerships, Finance, Operations and Senior Management.  The postholder will be the organisational expert in Microsoft Dynamics working with senior leaders, Amref HQ ICT, Amref’s global Fundraising Development team (F&D) and third-party vendors to develop, implement and integrate processes and reporting tools that aid analysis and insight.  They will work with HQ ICT to deliver improved functionality and system upgrades while maintaining data integrity and compliance requirements.  Experience in relational database design and familiarity with marketing tools such as Google Analytics would also be an advantage.

To be successful in this role, the post holder will need to be a team player who brings a combination of technical expertise, communication skills and business change experience.

Refugee Action Kingston (RAK) is seeking an experienced and compassionate ESOL Coordinator to support our Community Hub Project. You will coordinate ESOL volunteers and resources, manage referrals and assessments to place users in classes, and administer registrations using RAK systems. Working closely with the Community Hub Manager, you will help deliver a blended ESOL programme that supports community integration, confidence and language development for refugees and people seeking asylum.

Key responsibilities 

• Coordinate ESOL referrals, assessments, attendance and class allocations. 

• Welcome service users and communicate class information and reminders. 

• Induct, support and coordinate ESOL volunteers. 

• Support lesson planning and learner engagement in ESOL and wider community opportunities. 

• Maintain accurate, confidential records and contribute to monitoring and evaluation. 

• Ensure Health & Safety, Equal Opportunities and safeguarding policies are followed. 

Person specification 

Essential 

• Recognised ESOL/EFL qualification or equivalent. 

• Experience working with refugees, people seeking asylum or vulnerable adults. 

• Strong communication, organisation and digital skills. 

• Understanding of Equality and Diversity. 

• Commitment to RAK’s aims and values. 

Desirable 

• Additional community language skills 

• Lived experience of migration or ESOL systems 

Equality & inclusion 

RAK is an equal opportunities employer and actively welcomes applications from under‑represented groups. We are committed to accessible recruitment and will make reasonable adjustments where required. 

Appointments subject to right‑to‑work checks and Enhanced DBS. 

Closing date:8th May 2026 

Applications will be reviewed on an ongoing basis, and interviews may take place before the closing date. 

An exciting opportunity to help deliver a new national programme as it moves from planning into delivery. Over the next year, we will launch a new Foundation Degree for professionals working with children, designed to support a more connected, multi-disciplinary workforce across education, care, health and youth provision. This role will focus on delivering high-quality teaching to a local cohort of adult learners, supporting their transition into higher education and helping them engage successfully with the programme alongside work. As delivery develops, the role will contribute to a wider national network of lecturers, supporting consistent delivery across locations and helping to build a distinctive, practice-focused learning experience that connects theory to the realities of working with children and families. The locations we are hiring into are: Hounslow, Hillingdon, Bromley, East Leeds, Highbridge (Somerset), and Barnsley.

Head of Fundraising & Partnerships

Salary band: c. £60,000 per annum, negotiable based on experience

Reporting to: CEO

Key leadership role in a dynamic, friendly charity transforming young people’s lives in London.

Construction Youth Trust is an ambitious, impact-led organisation pushing the boundaries of how charities work in partnership with business to create social change. We are seeking a dynamic and motivated fundraising leader to join our Senior Leadership team as Head of Fundraising and Partnerships. A genuine passion for social mobility is essential, as well as a deep commitment to creating effective charity-industry partnerships that drive social impact. This is a key external facing role with responsibility for fostering strong partnerships with our funders and supporters.

Social mobility is at the heart of Construction Youth Trust, and our mission is to enable young people achieve their full career potential through meaningful early engagement with employers in an important growth industry. We prioritise young people from low-income backgrounds and under-represented groups and those facing significant barriers to employment. Through our long-standing partnerships with employers in the built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment sector is at the forefront of achieving net zero and future economic growth, offering young people substantial opportunity for career progression.

The role

Construction Youth Trust is in a strong financial position with an excellent Fundraising & Partnership team, supported by well-established systems. We already have a strong pipeline in place to meet our fundraising targets (£2M - £2.5M p.a.) This is an opportunity for a Senior Fundraising Leader with the skills and experience to consolidate and build on this success. We are looking for someone with the drive and experience to help the Trust meet our ambition to significantly increase opportunity for disadvantaged young people within the build environment.

We are seeking a Head of Fundraising & Partnerships with a strong desire to play an active Senior Leadership role and contribute to the Trust’s wider strategy, governance and day-to-day charity management. There is the opportunity to play a significant role shaping and steering the Trust’s next business planning cycle. Ideally, the post-holder would be willing/able to deputise for the CEO and the salary offered to the successful candidate will be dependent on experience and level of responsibility.  There is significant headroom at the Trust for a fundraising leader who is looking to take on a more strategic role within this dynamic charity, either immediately or with structured development and support.

How do I apply?

If you are an ambitious fundraising leader and are passionate about transforming the life chances of young people, please send your CV and your supporting statement (no more than 500 words) explaining why the role interests you and how/where you meet the person specification. Short-listed candidates will be asked to complete our application form in due course, but if you are interested in this role we are keen to hear from you as soon as possible.

Closing date: 5pm 14th May. However, we strongly recommend that you send your CV as soon as possible as we will reach out to potential candidates as we receive suitable applications and could close the application deadline earlier if a successful candidate is found.

We will hold 2-stage interview process with first interviews planned for week commencing 18th May.

You can access Job Description, and Person Specification for this role directly via this Charity Jobs page.

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from ethnic minority backgrounds and/or those with a lived experience of the young people we support.

If you have not heard from us 2 weeks after the application closing date your application has been unsuccessful at this time.

Benefits and entitlements:

You’ll be eligible for many of our benefits including:

• 25 days annual leave per year (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year

• Discretionary “Day for You” as an additional well-being day

• Opportunity to take a 6-week sabbatical after 3 years of service

• The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

• All travel expenses covered over and above your regular commute to and from work. Any extra travel for  work purposes will be reimbursed.

• Access to Workplace Options EAP (a provider of employee support services)

• Opportunity to Work from Home (in line with Trust policy)

• Opportunity to take part in the wider team’s wellbeing and social activities

• A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS).

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all  nations, delivering community nursing and hospice care, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.

The purpose of the PR & Media team is to support the vision and values that enable Marie Curie to deliver its organisational strategy and strategic goals: 

• To grow our influence, scale and impact to reach more people
• To grow our brand voice and influence thinking around end-of-life experience 
• To build integrated place-based end of life services 
• To build financial sustainability and grow our income.  

Your role

As a Regional PR & Media Lead for London, South East, East of England & Midlands, you will play a crucial role in raising the profile of Marie Curie amongst key target audiences by developing and delivering projects that command media attention and coverage. You will work with the media to shape major fundraising and influencing campaigns and build our brand.

You will ensure excellent PR support for our integrated place-based end-of-life services. Seeking to strengthen our regional and local voice and influence thinking around the end-of-life experience.

This is an ideal opportunity for someone with substantial experience in public relations (in-house or agency) who wants to take the next step in their career in one of the UK’s largest charities.

Key requirements:

• Experience in building strong relationships with key target journalists.
• Excellent knowledge of the media – print, broadcast and online.
• Excellent understanding of digital and social media.
• Influencing and negotiating skills – e.g. working with internal and external key contacts to ensure the right PR opportunities are prioritised and maximised. 
• Broad knowledge of the health and social care sector to ensure a competitive and relevant approach to media strategy development.
• Must be willing to occasionally travel across assigned regions.

Please see the full job description .

Salary: £36,900 per annum (+£3,500 London Allowance if applicable)

Contract: Fixed-term (12 months), full-time (35h per week)

Location: London (Hybrid). Home-based with 1-2 days a week in Head Office (One Embassy Gardens) office.

For this role, we can consider candidates based in London, Greater London and the wider South East. Must be within a reasonable commutable distance to the London Head Office. You will be expected to travel across the regions that you manage occasionally.

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 10 May 2026. We encourage early applications as we may close the application process sooner once we receive a sufficient number of applications.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Leukaemia UK – Our Charity

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Despite decades of incredible progress, only half of leukaemia patients live longer than five years after their diagnosis. We won't stop until we change this. 

We accelerate progress through the life-changing research, awareness and advocacy that matter most to people affected by leukaemia, doing everything we can to make sure that the next person with leukaemia has the best possible experience of diagnosis, treatment and care. 

We are looking for an experienced, driven and resourceful Head of HR and Operations, reporting to our Director of Finance and Resources. The role brings together delegated leadership for HR, Governance, Operations (Facilities, H&S, IT) and Risk management, working within the strategic direction set by the Director of Finance and Resources and CEO. We are transitioning from a historically outsourced HR model to a strengthened, inhouse HR and Operations function, to support delivery of our new five-year strategy.

Team  

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on ‘keeping it real’ with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia.

As a small organisation with just over 30 employees, every role counts. We have ambitious plans and we rely on individuals being self-starters, resilient and working at pace to maximise our collective impact. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.

Leukaemia UK and You 

You will lead the development and delivery of People, Governance & Operations frameworks, aligned to the organisation’s strategy and under the direction of the Director of Finance and Resources. As a Head Of, you will contribute strategically as a specialist in your field, combining hands‑on operational delivery with a strong focus on continuous improvement. You will have the opportunity to help shape and embed new ways of working, improve processes and systems, and develop an important function that is fit to support an ambitious and growing charity. Delivery will be a team effort, with operational coordination and administrative delivery carried out by the Governance & Operations direct report, under your leadership.

Whilst the accountability is broad, we seek first and foremost a qualified and experienced HR professional, with a track record in a wide range of HR disciplines, working across a variety of stakeholders and managing a busy workload to deliver programmes of work. As part of this, we would expect a level of exposure and competence with regards to operations, governance and risk management. You will line‑manage and develop the Governance and Operations direct report, who provides administrative and coordination support across HR, governance, health & safety, facilities and IT activity.

In return, you will gain exposure to a broad range of organisational activity, work closely with senior leaders and teams, and play a key role in supporting Leukaemia UK’s next phase of strategic development.

Skills and Experience

Essential:

• Experience in managing a broad range of HR activities in a small or medium-sized charitable organisation.
• CIPD Qualified
• Proven experience of shaping HR strategy and implementation, with tangible outcomes.
• Business partner experience, to tailor HR support to the needs of different teams.
• Proven experience in shaping the culture and internal ways of working of an organisation, including expertise in EDIB and Wellbeing.
• Proven experience in organisational design and change management
• Excellent knowledge of UK Employment Law and how to embed this into HR policy.
• Proven experience in advising on Employee Relations to reach fair and just outcomes.
• Sufficient knowledge to oversee and review the Comp and Benefits framework.
• Proven experience in providing learning and development solutions to meet internal needs.
• Experience of line managing staff and supporting their development.
• Effective communication skills (written and oral), ability to work collaboratively with colleagues, strong stakeholder management and facilitation skills.
• Effective planning and work prioritision skills to balance strategic and project work with hands on delivery and line management.
• Comfortable working in a part time role with clear priorities and boundaries.
• Resilient and resourceful to navigate through and embed organisational and process change
• Able to demonstrate our charities values of being bold, collaborative and curious.
• Discrete and trustworthy with high levels of integrity.
• Strong IT skills, including Office 365 and SharePoint.

Desirable:

• Governance experience
• Risk management experience
• Level of exposure to Health and Safety obligations
• Management of outsourced service providers.
• Willingness to identify, test and apply appropriate technology and AI tools to streamline processes.

Role Specifics

• 22.5  hours per week (0.6 FTE) worked over 4-5 days, Monday to Friday.

• Location: We are very flexible! Our offices are based in Central London, and we operate hybrid working.  In this role you are required to work from the office at least 1 day per week.
• FTE Salary range £60,000 dependent on experience (pro-rata for part time)
• We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK

Benefits 

• 36 days holiday per year, including bank holidays- pro rata for part time employees
• Pension – default is 4% employee and 4% employer and we match up to 6%
• Life Assurance – x 4 cover
• Critical Illness Cover
• Cash back healthcare scheme & Employee Assistance Programme (EAP)
• Hybrid Working- 1 day in the office per week
• Company sick pay

Applications and interview timings  

If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair, then we would love you to apply. Please also see the full job description attached to the advert. 

To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.

Closing Date: Midnight Tuesday 12th May 2026

- First interviews will be held via Teams on Thursday 21st May 2026

- Second interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL on Wednesday 27th May 2026 

I look forward to hearing from you! 

Azra

Azra Karaselimovic

Director of Finance and Resources

Leukaemia UK

Job Title: Volunteer Development Manager

Team: People and Culture

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh) or home-based contract.

Status: Permanent

*The salary on appointment will be set between £47,845 to a maximum of £54,369 depending on the candidate's skills and experience. If you are internal and on the same grade then the salary will be as reflected in our pay policy. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

Context and purpose of role

Volunteers are vital to the success of the Ramblers and the delivery of our strategic goals. That’s why we’ve launched a bold new initiative to enhance volunteer experience. We’re creating a journey that is inclusive, engaging, and genuinely impactful. Our aim is for The Ramblers to be a place where every volunteer feels welcomed, valued, and supported every step of the way.

We believe volunteering should be more than giving time. It should be about finding purpose, building connections, and being part of something meaningful. We are committed to creating an environment where people from all backgrounds and walks of life feel inspired to join us, confident in contributing, and motivated to stay and grow.

As volunteering lead, the postholder will play a pivotal part in bringing that vision to life.

You will work closely with key stakeholders to enhance the volunteer experience at every stage of the volunteer lifecycle—from attraction and recruitment through to development and recognition.

You’ll design and deliver innovative approaches to enhance the experience of our current volunteers, along with planning and implementing new approaches to attracting volunteers for the future.

This role provides the opportunity to create something lasting: a volunteer experience where people don’t just give their time —they feel a genuine sense of belonging, while making a meaningful difference in the communities we serve.

The role will report directly to the Head of People Experience.

Key responsibilities

Volunteer Recruitment and Onboarding

· Develop and implement strategies to attract and recruit a diverse pool of volunteers.

· Design and deliver comprehensive orientation programs to introduce new volunteers to the organisation and their responsibilities.

Training and Development

· Create and facilitate ongoing training programs to enhance volunteer skills and knowledge.

· Provide resources and support to ensure volunteers are equipped to perform their roles effectively.

· Organise workshops, seminars, and training sessions to foster continuous learning.

Volunteer Management and Coordination

· Ensure accurate records of volunteer hours, roles, and performance are maintained.

· Create a safe and supportive environment, ensuring compliance with relevant legislation and best practices around safeguarding.

· Develop and implement policies and procedures for volunteer management.

Volunteer Retention and Engagement

· Design and execute recognition programs to acknowledge and celebrate volunteer contributions.

· Organise events and activities to keep volunteers engaged and motivated.

· Regularly communicate with volunteers to provide updates, gather feedback, and address concerns.

Program Evaluation and Improvement

· Monitor and evaluate the effectiveness of the volunteer program.

· Conduct surveys and assessments to gather feedback from volunteers and identify areas for improvement.

· Implement changes and enhancements based on feedback and best practices.

Collaboration and Partnership Building

· Work closely with teams to identify volunteer needs and opportunities.

· Build and maintain relationships with external partners and community organisations to expand volunteer resources.

Technology and Data Management

· Utilise technology track and manage volunteer information.

· Maintain up-to-date records and generate reports on volunteer activities and program outcomes.

· Leverage communication tools and platforms to effectively engage with volunteers.

Other

· Undertake such other duties as may be reasonably required of the post

· Engage and proactively develop excellent working relationships

The person

Knowledge, Skills and Experience

Knowledge

This section specifies the theoretical understanding or specific expertise needed for the role:

· Knowledge of the value volunteers add, and the impact they bring to organisations.

· Expert and up-to-date knowledge of the law relating to volunteering and volunteering best practice principles, and procedures, particularly around recruitment and retention.

· Demonstrable knowledge and experience of implementing best practice solutions to drive a volunteering involving ethos and culture.

- Knowledge of safeguarding legislation, policies, and best practices.

Skills

This section details the specific abilities and competencies required to perform the job effectively:

• Strategic Thinking: Ability to develop and implement strategic initiatives

• Communication Skills: Excellent verbal and written communication skills

• Interpersonal Skills: Strong relationship-building and influencing skills

• Analytical Skills: Ability to analyse data and use insights to drive decision-making

• Problem-Solving Skills: Proactive approach to identifying and resolving issues

• Project Management Skills: Ability to plan and co-ordinate activity across multiple teams to deliver project goals

Experience

This section specifies the practical, hands-on experience required for the role:

• Experience of ensuring Volunteer and Volunteer Role Manager journeys are accessible and encourage diversity, equity and inclusion.

Personal Attributes

· Active Listener: Listens attentively to others and values their input

· Collaborative: Values and leverages diverse perspectives and skills within the team

· Adaptable: Able to adjust to new situations and challenges with ease

· Problem Solver: Proactively identifies issues and works towards effective solutions

· Analytical Thinker: Analyses information thoroughly and makes sound decisions.

· Detail-Oriented: Pays attention to detail, ensuring accuracy and thoroughness in work

· Mentoring: Willing to mentor and support the development of team members

· Innovative: Embraces new ideas and technologies to improve processes

· Ethical: Upholds ethical standards and integrity in all actions

· Visionary: Looks outwards to anticipate trends and identify opportunities to enhance volunteer experience

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross er annum, depending on experience

Closing Date: Monday 25 May 2026

Assessment Day at MSSC NSC: Tuesday 2 June 2026 

The Marine Society and Sea Cadets (MSSC) is a leading maritime charity in lifelong learning and personal development and is the governing charity of the Sea Cadet Corps (SCC), a civilian voluntary youth organisation engaging some 15,000 young people over 400 Sea Cadet Units, throughout the UK.  The SCC offers a wide range of youth opportunities with the same enduring objective – to give young people the best possible head start in life through nautical adventure and fun.

We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.  

The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.

 About the role

The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.

Responsibilities

• To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows

• To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems  
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent  support to volunteers.

• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers.

• To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner

• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary

• To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks

• To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards

• To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.

Requirements

• Experience of leading the development and maintenance of digital volunteer management/ communication systems
• Experience of creating and maintaining complex automated workflows
• Experience of overseeing the administrative functions of a CRM system
• Experience of implementing, managing reviewing and refining administrative processes
• Experience of delivering a first-class service to clients or customers
• A strong understanding of the voluntary and community sector, ideally within the youth  sector
• Experience of managing or supervising a large team

Desirable 

• Experience of managing or supervising a team based remotely
• Experience of using Microsoft Forms and Power Automate or similar systems
• Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
• Experience of empowering a team to deliver a first-class customer service
• Experience of working with volunteers and the knowledge of how to ensure they are supported
• Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
• Experience developing processes which are targeted at both internal and external audiences
• Experience of leading projects manging change with various stakeholders

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. 

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

We are launching something rare. Lighthouse is the clearest expression yet of what Under One Sky has been building towards for over a decade - a space rooted in care, consistency, and the belief that people can rebuild their lives when they are met with dignity and trust. At our core is something simple but powerful: a commitment to human connection.

We take our work seriously, because the stakes are high, but we try not to take ourselves too seriously. There is discipline in how we deliver, but also warmth, openness, and moments of joy that matter just as much.

Lighthouse represents a step change for us. It is the point where our ambition is fully realised - moving beyond outreach into a structured, sustained environment where people can stabilise, reconnect, and move forward. We want Lighthouse to be exceptional - not only for the people we serve, but something that sets a standard others look to and learn from. 

We are looking for two people who want to help shape and run this with us. This is not a role to simply manage a programme; it is an opportunity to co-create it. We are looking for people who combine initiative with reliability - individuals who are grounded, thoughtful, and willing to take ownership. People who care deeply about purpose, who value relationships, and who bring energy and discipline to their work. These roles are for people who want to build something meaningful and do it brilliantly.

About Under One Sky & The Lighthouse

Under One Sky works alongside people experiencing homelessness to provide practical support, human connection, and pathways toward greater stability. 

Lighthouse creates the conditions for people who have experienced homelessness to move beyond survival and begin rebuilding their lives. Over twelve weeks, small cohorts come together in a consistent, supportive space where confidence grows, relationships are rebuilt, and people reconnect with their sense of direction and possibility.

Through outreach, partnership working, and volunteer-led programmes, we aim to create spaces where people are treated with dignity, trust, and consistency.

The role

The Programme Manager leads the operational delivery of Lighthouse, ensuring the programme runs safely, reliably, and to a consistently high standard across the programme week. This role sits at the centre of the work - creating the conditions that allow Lighthouse to function with both structure and humanity.

Lighthouse operates in a dynamic environment where participant needs, operational demands, and volunteer teams intersect daily. You will bring clarity and calm to that complexity, maintaining strong systems and organisation while responding thoughtfully and decisively to what emerges in real time.

You will take ownership of the systems, planning, and operational coordination that underpin delivery. This includes overseeing key sessions, ensuring volunteers are well supported, and maintaining a physical space that is safe, welcoming, and well run. Your role is to make sure Lighthouse works - consistently, reliably, and with care.

You will also play a central role in shaping how Lighthouse develops over time. By observing how delivery works in practice, you will identify what can be strengthened and translate this into practical improvements. This requires sound judgement, attention to detail, and a commitment to doing things well.

You will work closely with the Engagement Manager to ensure Lighthouse remains both operationally strong and deeply responsive to the people it serves.

Key responsibilities

Operational leadership

• Lead the day-to-day operational delivery of the Lighthouse 
• Plan and coordinate the weekly programme schedule, ensuring delivery is reliable and consistent
• Ensure sessions are well staffed and supported by volunteers and team members
• Provide operational leadership during high-demand sessions
• Respond calmly and effectively to challenges if they arise

Programme systems and coordination

• Develop and maintain systems that support consistent high-quality delivery
• Coordinate logistics including spaces, equipment, supplies, and delivery resources
• Support budgeting, resource planning, and cost oversight
• Maintain clear and consistently applied operational processes 

Space and facilities management

• Ensure the Lighthouse space is safe, organised, and ready for delivery
• Oversee opening and closing procedures 
• Coordinate setup and breakdown of delivery areas, equipment, and supplies
• Maintain a welcoming, well-structured environment for participants, volunteers, and staff
• Liaise with venue partners or building managers where required

Volunteer coordination

• Coordinate volunteer scheduling and session rotas across the programme week
• Ensure sessions are appropriately supported by volunteers
• Maintain clear and timely communication with volunteers 

Programme monitoring

• Ensure delivery data is recorded accurately and consistently
• Maintain operational records to support reporting and learning
• Support monitoring of delivery against agreed objectives and metrics

Programme development and operational improvement

• Monitor how Lighthouse operates in practice and identify opportunities to strengthen delivery
• Translate learning from day-to-day delivery into practical adjustments to programme design, scheduling, and systems
• Work with the Engagement Manager and the Co-Leads to implement improvements
• Ensure changes are communicated clearly and embedded across volunteers and teams

Operational partnerships

• Coordinate practical relationships with venues, delivery partners, and collaborators
• Manage operational arrangements for Lighthouse sessions
• Ensure partnerships support reliable and well-organised programme delivery

Requirements

About you

This role requires someone who is organised, decisive, and comfortable taking responsibility in a complex delivery environment.

You will be able to maintain structure and clarity even when situations change quickly. You will bring a calm and practical approach to problem-solving and be confident supporting volunteers and teams during live programme delivery.

You will likely bring:

• significant experience coordinating programmes, projects, or complex operations

• the ability to manage multiple moving parts while maintaining attention to detail

• confidence making practical decisions in real time

• experience supporting teams or volunteers in delivery environments

• strong organisational discipline and systems thinking

• a commitment to dignity and respect when working alongside people experiencing homelessness

Working pattern

Lighthouse operates primarily between 8:00am and 8:00pm, with occasional evening events. Programme delivery is supported by a team of volunteers.

The two Managers coordinate their working schedules to ensure presence during key delivery periods across the programme week.

Working patterns are flexible and planned collaboratively to support delivery while maintaining sustainable workloads.

Lighthouse Management Structure

Lighthouse is delivered through a shared model, with two Managers working together to ensure the programme remains a safe, consistent, and dignified space for people experiencing homelessness.

Delivering this well requires both strong programme organisation and careful, trauma-informed engagement with participants.

The two Managers hold complementary responsibilities that ensure Lighthouse is both well-run and deeply responsive to the people it serves. While each role leads on specific areas of the programme, they work closely together to maintain consistent standards, clear communication, and a reliable experience for participants.

Joint responsibilities

Together the Managers ensure that Lighthouse operates with consistency, safety and care:

• Participants experience Lighthouse as a safe and welcoming space where they are treated with dignity and respect.

• Delivery remains trauma-informed, relational, and grounded in Under One Sky’s values of presence, trust, and follow-through.

• Lighthouse sessions are appropriately staffed, with volunteers and team members supported to deliver confidently and reliably.

• Safeguarding is embedded into day-to-day delivery, with clear processes for responding to disclosures, incidents, risk, and vulnerability.

• Participant needs, concerns, and wellbeing are recognised early and responded to appropriately.

• Volunteers and staff are supported to hold clear boundaries while maintaining compassion and respect.

• Communication and follow-through are strong so participants do not experience gaps, confusion, or inconsistent responses.

• Lighthouse maintains a high standard of care, professionalism, and stability across the programme week.

Culture and approach

The Managers help shape the tone of Lighthouse through calm, grounded leadership and consistent presence within the programme.

They help ensure Lighthouse remains a place where participants feel:

• seen and respected

• safe and protected

• met with consistency rather than unpredictability

• supported without judgement

• able to access help with dignity

They create the conditions for volunteers and staff to provide meaningful support while ensuring Lighthouse remains structured, accountable, and deeply human.

ABOUT GLOBAL CANOPY

Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights.

ABOUT CORPORATE PERFORMANCE

A growing number of companies and financial institutions are seeking to mitigate their impacts on nature. But many have made commitments that are not being met, and others are failing to take any action at all. We hold the most exposed companies and financial institutions to account through our Forest 500 project, by assessing their policies and performance.

With our suite of Deforestation-free Finance Guidance and a forthcoming new tool, DEFT Pathway, we provide tools and data for financial institutions and investors to support effective engagement with high-risk companies. We support the finance sector, policy makers and other stakeholders by providing market-leading data on deforestation and ESG metrics through Forest IQ.

ABOUT THE ROLE

This is an exciting opportunity for an experienced and deeply knowledgeable Programme Director. It is an opportunity to become part of an accomplished and proactive team at the heart of the fight against market-driven deforestation and nature loss.

You will be a strong technical leader who excels at programmatic management and delivery. With a drive and passion for effective delivery, technical quality and rigour, and ensuring teams are well organised and properly resourced to meet their individual and collective objectives on time and on budget. You will lead the management and mentoring of the team and its development to ensure it is equipped and motivated to deliver on and scale-up its day to day work, while also continuing to innovate. 

You will participate in strategy development and external representation, helping to ensure we stay at the leading edge of global efforts to transition to deforestation-free supply chains and portfolios. You will ensure that our external partnerships are well managed, and that we are continuing to secure the resources and relationships needed to effectively deliver on our strategy in this fast-moving space.

The programme is structured as three workstreams, which work across our projects and products. The workstreams Leads are responsible for delivery, so a key part of your role will be in supporting and enabling them and their teams to effectively deliver on their goals:

• Research, Methodologies and Innovation
• Data and Product
• Uptake (Communications and Engagement)

The workstreams all work across Forest 500, Forest 500 – Finance, Floresta 250 – Cattle, Deforestation-free Finance Sector Guidance, Forest IQ, and DEFT Pathway.

You will also hold overall budget and fundraising responsibilities for the team and be supported by a dedicated Finance Business Partner and our Development Team.

You will ensure that we are making the most of the technical expertise, data and other synergies across Global Canopy as a whole, leveraging the time and skills of regional and cross-cutting programmes, such as the Brazil-based team and Human Rights and Learning & Development functions.

RESPONSIBILITIES

Programme leadership

• Lead the effective implementation of the Corporate Performance strategy and workplan through the oversight and management of delivery of the Corporate Performance portfolio of projects. Ensure effective and impactful delivery, building and maintaining strong relationships with partners and strong programme management and leadership. 
• Oversee all major programme management tasks and deliverables including ensuring delivery against budgets, risks and opportunity management and escalation, donor reporting and deliverables. Day-to-day management of workstreams will be with the respective workstream Leads.
• Guide and direct the Corporate Performance team, ensuring technical excellence and high-quality outputs. Support their growth and development as individuals and in sharing learning opportunities across the team. This includes line management of Corporate Performance Leads and matrix working across Global Canopy teams.

Team and people management

• Develop multi-year plans and design processes to ensure staff ownership and clarity of roles and responsibilities.
• Empower, support and line manage staff including technical coaching, career development and progression planning as well as identification of key team capabilities to be developed.

Strategy, fundraising and external representation

• Stay abreast of external developments affecting our strategy. This includes engaging with NGO peers and our target audiences of companies, financial institutions and policymakers.
• Manage partnerships and identify new strategic partnerships to further drive forward the Corporate Performance work of Global Canopy and partners.
• Work with other senior colleagues in Corporate Performance and Global Canopy to develop the strategy and future opportunities via consultative processes.
• Working collaboratively with the Development team to cultivate and sustain strong relationships with both new and existing donors, while developing tailored fundraising proposals as needed to sustain and grow the programme..
• Engage in public speaking at conferences, on webinars and more to engage stakeholders and inspire action on deforestation by companies, financial institutions and other key players.

ABOUT YOU

To be successful in this role, these are the things that will matter the most:

• Strong programmatic and people management skills, with a proven track record in successfully delivering on complex, cross-sector projects.
• Deep technical knowledge and leadership on deforestation, climate and nature frameworks and policies, and the latest developments in this fast-evolving space.

Essential behavioural competencies:

• Strong leadership presence, modelling and championing leadership behaviours and organisational values.
• Positive outlook. High emotional intelligence and a coaching and mentoring-based approach to line management.

Skills and experience:

• Significant experience of project/programme management, working with and leading a large team.
• Experience of all stages of project development and delivery e.g. project design, fundraising, as well as project implementation and delivering results.
• Ability to oversee partnership projects with a variety of stakeholders and competing interests and priorities.
• Ability to identify potential fundraising opportunities and design concepts in collaboration with Global Canopy’s Development team. 
• Excellent communication and interpersonal skills.
• Specific expertise in at least one combination of Global Canopy’s focal areas of forests and land use, and supply chain and financial transparency.

SALARY & BENEFITS

Salary: £70,000 full time equivalent (This role sits within Band B on Global Canopy’s remuneration framework.)

Nature of contract: Full- or part-time (0.8 FTE), fixed term (24 months). We are a flexible employer and welcome candidates wishing to work flexibly.

Base: Our office is in Oxford, with flexible home-working arrangements in place. Ability to attend the office fortnightly at minimum would be desirable. We will support UK visa sponsorship for this position. 

Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.

Pension: Employer pension contribution of 8%.

Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children. 

Group Life Assurance: Paying a lump sum of 3 times annual salary

Group Income Protection: Paying 75% of annual salary for up to 2 years (for long term sickness).

Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.

Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.

HOW TO APPLY

To apply for the position, please use this link and submit an up-to date CV and answers to the following questions (max 300  words each). 

1. Why are you interested in this role? Which of your previous roles are most relevant to the Corporate Performance Director position, and what skills, strengths and experiences would you bring to Global Canopy?
2. Please give an example of when you have led a team that worked across multiple projects and/or workstreams. What were the biggest challenges you faced and how did you deal with these?
3. Please give an example of a time when you were accountable for evolving a programme strategy and fundraised for a new or existing area of work. What were the key lessons you will bring to this role?

Applicants are required to disclose if and how they have used AI in their application. 

The closing date for applications is Monday, 18 May at 9am BST.

The recruitment process for this position is intended to be as follows: 

1. First-round interview of 30 mins (tentatively 26 & 28 May) 

2. Final interview of 1 hour (tentatively w/c 8 June) with a written assessment to complete in your own time

This recruitment process will take place online via video. The entire process is likely to take 4 weeks to complete from the closing date of this advert. Due to the volume of interest, we are unable to provide all applicants with individual feedback.

This is a challenging and rewarding position within a friendly and fast-paced charity, with clear growth amibitions and a determination to make a real impact on the employment prospects of young people with the most barriers to entering work.

This position will bring clarity, consistency and impact to marketing and communications across the charity. The focus will be to raise our profile, tell our story, and articulate our impact, to help to build meaningful relationships with diverse partners and stakeholders.

With a resonsibility for marketing, communications, brand management and stakeholder engagement events, the postholder will take a joined-up approach across digital, media, events and stakeholder communications, ensuring our brand is consistently represented, and our work reaches and engages the right audiences.

WHAT WE'RE LOOKING FOR

Experience 

• A track record (over three years) of successfully delivering in a similar or related role. 

• Delivery of high quality, effective communications across digital and print channels. 

• Creation of compelling and accessible digital and print resources and materials. 

• Management of website content and social media channels, implementing strategies and approaches to raise profiles and boost engagement .

• Engagement and liaison with local and nation al media publications.

• Writing, editing and proofreading to a very high standard. 

• Management and planning of stakeholder engagement events and activities .

• Management of high-profile Ambassadors and advocates (desirable).

• Implementation of campaigns, to drive engagement and system s change (desirable).

• Working within the education, charities and/or the voluntary youth sector (desirable).   

Skills 

• Excellent digital and design skills, with the ability to create compelling, professional and accessible resources, reports and promotional materials. 

• Engaging written communication skills, with the ability to adapt language and messaging to different platforms and audiences. 

• A flexible approach with the ability to identify the best social, digital and print channels for a wide variety of messaging, and monitoring effectiveness through accessing, collating and analysing data.

• Creativity with the ability to make connections between themes and pull together engaging content to feed into communications. 

• Exceptional communication skills, able to speak confidently with young people, professionals, funders and senior business stakeholders. 

• Highly organised, with an attention to detail, excellent project management skills, and the ability to manage multiple priorities under pressure.   

Attitude 

• Positive and solution focussed.

• Self-assured, with a ‘can-do’ approach and the confidence to bring ideas to the table. 

• Thrives in a fast-paced and busy environment. 

• Welcomes feedback, with a desire to continuously improve and develop. 

• Passionate and enthusiastic about improving young people’s lives. 

• A commitment to our organisational values, of empowerment, collaboration, reliability, quality, and learning.

WHAT WE OFFER

• £40,891 per annum

• 28 days leave (inc. 3 days between Christmas and New Year)

• 2 volunteering days

• 1 life event day

• Matched pension contributions (up to 6%)

• Flexible working (our core business hours are 10am to 3pm)

• Life insurance (5 x annual salary)

• Canada Life WeCare employee support package

We’re looking for a hands-on General Manager to lead an exciting new social enterprise in Lambeth — combining a busy bike repair workshop with a welcoming community café.

This is a unique opportunity to run and grow a business that not only serves the local community but also supports people with mental health challenges and other barriers to employment to gain skills, confidence and move into work.

You’ll oversee the day-to-day running of the bike shop and café, balancing commercial performance with meaningful social impact. This is a varied, fast-paced role where you’ll need to be proactive, organised and happy to get stuck in.

Abbevilles Bikes is part of First Step Trust, a charity with over 30 years’ experience supporting people into employment.

Key responsibilities:

• Leading daily operations across the bike shop and café
• Managing a small team and supporting volunteers
• Driving sales and working towards financial sustainability
• Delivering excellent customer service and building local relationships
• Supporting on-site training and development activity

What we’re looking for:

• Experience managing a service, project or small business
• A hands-on approach and confidence taking ownership
• Strong organisational and people management skills
• A commercial mindset with a passion for social impact

You don’t need to be a bike expert — just a willingness to learn.

What we offer:

• The chance to build and grow a new social enterprise
• A supportive and friendly working environment

Milton Keynes Christian Foundation isn't your average workplace. We are a local charity dedicated to growing people and communities through diverse social enterprises—from healthy food at our urban farm and cycling workshop refurbishing bikes to childcare and person-centred learning. We work specifically with young people looking for new ways to learn and develop, providing them with a community where they can truly belong.

We are looking for an experienced professional to manage our core administrative operations. This isn't just about spreadsheets; it’s about ensuring our social enterprises have the solid foundation they need to make a difference. Reporting directly to the Director, you will be a key member of our Executive team.

Your work will focus on three critical areas:

• Finance & Reporting: You’ll lead transactional processing in Xero, manage cash flow, and provide vital financial reports to our enterprise leads.

• Human Resources: You will oversee our recruitment life cycle, manage staff training (specifically Child Protection), and ensure our personnel files and DBS records are bulletproof.

• Facilities & Compliance: From negotiating utility contracts to taking ownership of Health and Safety and risk assessments, you’ll keep our physical and digital environment safe and efficient

Take a look at the attached job description for more information about the role, visit our website to see what we do, get in touch if you like to talk more.

This is an exciting new role with the UK’s leading public mental health charity. The Senior Research Manager role is a fantastic opportunity focusing on producing research, analysis and insights that support our UK prevention mission. The role can be based in either our London or Glasgow office and will report into our Head of Research.

What does the role involve?

•Write compelling insight reports for internal and external audiences.

•Generating evidence, insights and research, including analysis of existing data (evidence reviews, secondary analysis), primary quantitative research & comparative research between nations.

•Developing policy-facing briefings, gathering relevant public mental health evidence and statistics.

What skills, knowledge and experience are we looking for?

•Strong understanding of quantitative research and statistical analysis

•Significant experience in a relevant organisation (e.g. public health, university, research organisation) and area (e.g. epidemiology, mental health, economics, policy)

•Team player with a track record of working collaboratively and cross-organisationally

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application on our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Tuesday 19 May and we are unable to accept late applications. Interviews are planned for 27 / 28 May and 2 June.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us via our website. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!