Marketing and communications assistant jobs
Do you have demonstrable experience of new business development? Have you personally secured six figure partnerships in previous roles?
We're recruiting a New Partnerships Manager to be responsible for proactively identifying, prospecting, and cultivating leads in key sectors to secure new 5-6 figure, multi-year corporate partnerships with local and national businesses.
What does this role do?
As New Partnerships Manager, you'll:
- develop a prospect pipeline to raise a personal income target which contributes to an overall team target,
- support the Senior New Partnerships Manager in the identification and cultivation of new corporate partnerships, accessing a range of income streams and budget holders,
- support senior team members in attending meetings with potential corporate partners, including preparing relevant briefs in advance,
- prepare relevant and creative applications and proposals for pitches for potential corporate partners,
- work closely with the Corporate Partnerships Team to ensure the transition between new business and account management is seamless for both Dogs Trust and the new partner.
First stage interviews for this role are provisionally scheduled for 16th and 17th March 2026, and will take place on Teams. Please note, this role is based at our London office, with office attendance at least one day per week and sometimes at short notice.
Could this be you?
To be successful in this role you'll have demonstrable experience of new business development, ideally in a charity setting, with a track record of securing six-figure partnerships. You'll be organised, articulate and credible, with a real appreciation of different budget holders within companies who may be interested in supporting Dogs Trust, and an understanding of different types of corporate partnerships. In addition, you'll have demonstrable experience of senior stakeholder management and negotiation skills, and you'll have the ability to write clearly and concisely, and to tailor written style to the needs of different audiences.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
We are a flexible and inclusive team and welcome applications from candidates from diverse backgrounds, including unpaid Carers and ex-Carers.
About Us: Established in 2014, Forward Carers is an award-winning not for profit social enterprise on a mission to create Carer Friendly Communities across the UK, places that understand and support unpaid Carers. We achieve this by developing partnerships with not-for-profit organisations who deliver our services. We also work directly with services, businesses, and employers to empower them to support the unpaid Carers in their communities.
Our current contracted services are Birmingham Carers Hub & Young Carers Service, Sandwell Carers Hub, Dudley Adult Welling being & Young Carers Service Walsall Carers Hub, Carer Friendly Wiltshire and delivering the Carer Friendly ID scheme in Dorset. We also seek charitable funding from organisations such as the Big Lottery.
Prospect Research Officer
Contract type: Permanent
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London office (typically 1 day per week in office)
Salary range: £37,000 - £40,000
Are you a naturally curious researcher who loves turning insight into opportunity? Do you have a talent for writing high‑quality briefs and building strong, collaborative relationships?
We’re looking for a Prospect Research Officer who can help unlock transformative income to support people living with cancer.
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
This is a pivotal role within our newly established Prospect Development and Insight function, giving you the opportunity to shape how we identify, research, and prioritise the high‑value prospects who can make transformational gifts to Macmillan.
You will be responsible for feeding high‑quality insight directly to fundraisers, supporting them to grow pipelines, prioritise approaches, and unlock opportunities across corporate partnerships, philanthropy, and trusts. You’ll use a wide range of research techniques and tools to identify prospects, evaluate their potential, support risk management through due diligence, and provide concise, high‑impact briefings for fundraisers and senior leaders.
Key responsibilities:
- Identify and qualify high‑value prospects using press scanning, wealth screening, network mapping, and research tools.
- Produce clear and concise prospect profiles, briefings and event research for fundraisers and senior stakeholders.
- Conduct due diligence on prospects and donors, assessing risks and escalating where appropriate.
- Work collaboratively with fundraisers to support pipeline development, prioritisation and movement of prospects.
- Provide market insight and trend analysis to help shape fundraising strategy and highlight new opportunities.
- Ensure all research activity complies with GDPR, the Data Protection Act, and internal policies.
About you
The successful candidate will bring:
- Excellent written communication skills, with the ability to summarise complex information clearly and concisely.
- Strong interpersonal skills and a collaborative working style.
- Excellent IT, database, research, analytical and organisational skills, including the ability to manipulate data to extract insights.
- Good awareness and understanding of the current corporate and philanthropy fundraising landscape.
- An enquiring mind, with the ability to challenge conventional thinking and draw out fresh perspectives on opportunities for donor development.
The following skills are nice-to-have but can be developed in‑role:
- Experience in prospect research, including identifying and prioritising prospects, network mapping, due diligence and developing gift capacity ratings.
- Experience using relational databases, ideally Raiser’s Edge.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment process
Application deadline: 23:59 on Sunday 15th March
Interviews: Virtual Interviews will be held on the week commencing 23rd March (exact dates TBC)
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are seeking a proactive and organised individual to join our team as Administration Manager. As Manager of a small team of administration assistants, you will play a crucial role in coordinating administrative support across our Perth and Aberdeen offices, ensuring the smooth running of the organisation by providing support across several of the charity’s functions including fundraising, finance, marketing and operations.
The ideal candidate will have proven experience in a similar office or administration management role, ideally within the charity sector. They will be proactive in building positive relationships across the charity and will be confident managing projects, budgets and external suppliers. They will have experience of using CRM systems in a fundraising context, be solutions-focused and have a strong commitment to our mission.
This role will be based from our headquarters at Perth Airport, and occasional travel to our Aberdeen base will be required. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
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Proven experience in administrative management or office management roles.
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Knowledge of how CRM systems operate.
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Strong understanding of data protection (GDPR), confidentiality and safeguarding requirements.
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Experience managing administrative systems, processes, and office infrastructure.
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Demonstrated ability to manage budgets, financial processes, and procurement.
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Experience supervising or line managing staff or volunteers.
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Familiarity with CRM databases, HR systems, and basic IT troubleshooting.
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Experience of working with external IT suppliers and managing contracts of this type.
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Excellent organisational and time management skills.
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Strong written and verbal communication.
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Ability to prioritise competing demands and meet deadlines.
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High level of accuracy and attention to detail.
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Confident user of Microsoft 365 (Teams, SharePoint, Outlook, Excel, Word).
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Strong problem-solving skills and initiative.
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Ability to manage sensitive information with discretion.
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Effective decision making and ability to work independently.
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Adaptable.
Desirable
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Experience working in a charity, nonprofit, or values driven organisation.
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Experience of providing administrative support to a team of active and busy fundraisers.
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Knowledge of the requirements to deliver PCI compliance.
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Health & Safety knowledge, including risk assessments or trained Fire/First Aid certification.
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Experience developing or improving administrative systems.
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Experience managing suppliers and contracts.
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Experience of Donorflex.
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Project management experience or relevant certification.
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Advanced Excel or database skills.
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Ability to deliver training to staff or volunteers on processes or systems.
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Hard working and goal orientated.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
- Hybrid Working (minimum 2 days per week in the office)
Selection Process
Interviews will take place at our base at Perth Airport in Scone during the week commencing the 30th March 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Monday 16th March 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIBTION
Job title: Executive Assistant to the CEO
Contract: Part time, 3 days. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract.
Salary: £17, 398 pro rata (£29,000 full time equivalent)
Manager: Gestalt Centre CEO
Location: Hybrid working. In-person at London Kings Cross and remotely.
ABOUT US: THE GESTALT CENTRE
We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.
As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice.
Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.
OUR VALUES IN PRACTICE
Diversity, equality, inclusion and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures, and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection, and learning. It is integral to who we are and how we work and study together.
Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work, and learn authentically and meaningfully. Feel seen, heard, and included.
Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.
Community, awareness, and personal responsibility: We are a community of staff, students, practitioners, and clients; working, studying, and accessing therapy at the centre. Individually and collectively, we are responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.
ABOUT THE JOB
Job Purpose
We are looking for an exemplary people-oriented administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job.
Areas of work and responsibility
- Administrative Support to the Gestalt Centre CEO
- Coordinate and support projects and workstreams the CEO leads on: Operations, Communications and Marketing, Short Courses and Post Graduate Qualifications, HR, Finance, Policies, Fundraising and Health & Safety.
- Liaise with the CEO and the leadership team to update the organisational plan and workstream plans, also keep track of relevant priority actions and progress.
- Provide administrative support for governance processes such as the Annual Financial Audit, Trustee Board meetings, the Charity Commission and Companies House submissions.
- Provide administrative support to the organising and running fundraising activities and events.
- Administrative support and coordination for the annual planning of Short Courses and Post Graduate Qualifications programmes.
- Organise, provide administrative support, and attend as appropriate, weekly operational meetings, monthly Executive meetings, and other project meetings, led by the CEO. Prepare meetings set up, information and any required papers in advance. Organise dates, taking and sending out minutes and coordinate follow-up actions ensuring progress and completion.
- Liaise with the CEO to prepare, format, edit and update reports and policies for internal and external audiences to a high standard.
- Provide a professional first point of contact for the CEO and as required liaise with her and the leadership team in order to respond to emails or phone calls and organise follow up meetings.
- Office team support such as reception/admin cover or support with events, as and when occasionally required.
- Carry out responsibilities with due regard to the Gestalt Centre values, policies and procedures.
Please note that this is not an exhaustive list of responsibilities.
PERSON SPECIFICATION
Key Competencies and Qualities
- Educated to degree level or equivalent with good English and Maths.
- Experience working with and assisting senior leadership professionals.
- Excellent organisation and planning skills and experience, including balancing competing demands and prioritising effectively, forward planning and working to tight deadlines.
- Excellent coordination skills and good experience of coordinating projects, workstreams or activities.
- Excellent communication skills, including conveying information clearly and adjusting approach, manner, and language to suit varying situations.
- Excellent interpersonal skills (‘people person’) such as developing good working relationships with colleagues, working collaboratively and initiating relevant discussions to progress with work tasks.
- Experience and able to work well with senior professionals and in a positive professional matter.
- Able to work in a confident, calm, diplomatic and confidential way in a senior role and a therapy setting. Reliable and mature with a sense of personal responsibility for the role and the work involved.
- Flexibility and proactive problem-solving, always working with kindness and respect.
- Excellent attention to detail and confident with numbers.
- Good working knowledge and experience of databases and online administration systems, including information and files management.
- Able to plan and organise own work effectively and able to work well in a dynamic busy setting.
- Able to work collaboratively and independently on own initiative.
- Experience working effectively and appropriately with confidentiality and data protection in mind and in line with organisational policies and practice.
- Good working knowledge of MS Office applications such as MS Word, Excel and PowerPoint, email, and the internet.
- Commitment to Equal Opportunities and Equality, Diversity and Inclusion.
- Preferably experience working within an educational, training or therapy setting (desirable).
To apply please forward to Archie Rotap, your CV and a supporting statement of no more than 2 pages, outlining how you meet the job requirements and the value you’ll bring to it. Archie's email can be found in the job description document attached.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
The client requests no contact from agencies or media sales.
Forest Peoples Programme is seeking two Programme Assistants to provide vital administrative, logistical, and project support, helping Indigenous Peoples and forest communities secure their rights and protect their forests.
About Forest Peoples Programme
Forest Peoples Programme (FPP) is an international NGO that has been working with Indigenous Peoples and forest peoples for 35 years since it was established in 1990. As of 2026, we work in 18 countries across South and Central America, Africa and Southeast Asia, with over 50 partners based in the tropical forest belt. We work directly and in solidarity with communities and peoples, supporting them to secure their rights to their traditional lands, territories, and resources, protect their forests and ways of life, and choose their own futures.
Working at local, national and global levels FPP supports Indigenous Peoples and forest peoples to effect change from the bottom up – grounded in struggles to advance the enjoyment of their rights and seek remedy for violations. At the same time, we work to ensure the voices and priorities of Indigenous Peoples and forest peoples shape national and international law and policy – e.g. relating to business and human rights, climate, and biodiversity – so that resulting regulatory and market reform better serves and respects their rights.
Role summary
The work of Forest Peoples Programme (FPP) is organised via three core programmes, each of which is led by a Programme Coordinator. The Programme Assistant position provides a broad support function for the Programme Coordinator, principally in relation to administrative and logistical support, as well as supporting programme and project monitoring and management (including some financial management). Programme Assistants need to be able to work at pace on multiple different tasks concurrently; to be proactive and take initiative under broad direction; to be able to work directly and respectfully with Indigenous Peoples and forest peoples and their organisations; and to be able to write well, taking notes and distilling information in English (and ideally also in a second relevant language).
Responsibilities
- Contribute to development and tracking of the Programme’s work, including key dates, deliverables and actions, and help maintain internal knowledge management systems and channels.
- Support Programme and sub-programme team meetings, including organising meetings, drafting agendas, taking minutes, and monitoring and following up on action points.
- Support the Programme Coordinator and other programme colleagues in communications with grant partners, donors and other parties, including liaising with partners and programme colleagues to prepare Partnership Agreements, Letters of Agreement, and consultancy contracts (from templates).
- Work with the Programme Coordinator and the finance team to track expenditure across relevant programme budgets, monitor progress (including spend) on key projects within the programmes, track key donor reporting deadlines and help compile and submit narrative and financial reports to donors.
- Support fundraising, including compiling and checking grant applications.
- Support finalisation of publications and communications.
- Assist in planning, preparation and organising of events, workshops or meetings, working closely with FPP’s admin/logistics and finance teams, and supporting the attendance and participation of partners and staff at other national and international events. Accompanying programme colleagues on international trips and meetings to lend a hand where needed.
- Provide (where able) or facilitate access to, remote (and potentially also in-country, as needed) capacity building support to local partners in relation to project management, finance, planning, reporting, computer/IT skills, communication and procedures, monitoring and evaluation etc.
- Act as a port of call for programme staff seeking programme or project information or information about wider organisational policies and processes.
- Support the tracking of impacts against an established Monitoring, Evaluation, Accountability and Learning (MEAL) framework, working with programme colleagues to assemble and systematise information.
- Participate in FPP meetings and staff sharings (online or in person) and attend FPP’s Annual General Meeting.
- Other tasks incidental to these or otherwise as agreed with the line-manager.
Person specification
Essential experience
- Experience of working in the not-for-profit sector, ideally with an international focus
- Experience with project administration and logistics work, supporting fundraising and donor reporting, and supporting meetings and events.
- Experience of supporting financial management of grants and projects, including drafting and monitoring large and complex budgets.
Desirable experience
- Experience of working in FPP’s niche (or related), including with Indigenous Peoples, forest peoples, and global south organisations and/or networks
- Experience of working in the geographical regions were FPP works
- Experience of remote working, particularly with people from different cultures
- University degree in a subject relevant to the work of FPP
Essential skills and qualities
- Highly proficient in written and spoken English
- Ability to work effectively, sensitively and proactively as part of a multi-cultural, dispersed team of FPP staff and partners to achieve shared objectives.
- Excellent communication skills and ability to build healthy working relationships both internally with colleagues and externally (including with partners from global south, remotely and in person)
- Proven organisational and time management skills with the ability to work under pressure and to multiple deadlines, and the flexibility and agility to respond to multiple and evolving priorities and timelines
- Alignment with the vision, mission and core principles of FPP’s work
- Excellent writing skills, including the ability to synthesise information from various sources and express it concisely
- Availability to travel overseas for 1-2 weeks at a time (likely no more than 2-3 times per year, if at all)
- Strong skills in Microsoft applications, including in particular Word and Excel
Desirable skills and qualities
- Fluent or highly proficient (professional working level) in one or more of the following languages: French, Spanish and/or Bahasa Indonesia
- Understanding of human rights and Indigenous Peoples
- Working knowledge of the themes relevant to FPP work, e.g. environment governance, responsible finance, and gender justice.
We encourage candidates to apply who do not strictly meet all the criteria listed above and yet are confident in their transferable skills. We value individuals who demonstrate commitment to FPP’s vision, mission and core principles, motivation to learn, and the potential to thrive in the role. When reviewing the specified essential and desirable qualities, remember that relevant experience can be demonstrated through academic studies, work experience (paid or voluntary), lived experience, skills, and achievements from any area of your life that relates to this role.
FPP is unable to sponsor visa applications for this role.
To apply for this post, please submit a CV and covering letter via the CharityJob website. As an equal opportunities employer we ask that applicants do not include a photograph in their application.
Deadline for applications: 8th March 2026, at 17.00 GMT
Estimated interview dates: During the week commencing 16th March 2026
For the covering letter (max 2 pages), interested applicants are advised to carefully study the job description and reflect on how your work and experience reflects the experience and competences we are looking for and would enable you to successfully fulfil the specified role responsibilities.
FPP is unable to sponsor visa applications for this role.
The client requests no contact from agencies or media sales.
About the Role
This is an exciting opportunity to lead and develop the membership offer at the Horniman Museum and Gardens, overseeing a popular and growing scheme that plays a vital role in supporting our work. As Membership Manager, you will manage the day-to-day running of the membership programme while helping to shape its future direction, ensuring it continues to engage, inspire and retain a loyal community of supporters.
Sitting within the Communications and Income Generation Directorate and reporting to the Head of Fundraising, you will oversee membership operations, data and income processes, and deliver an engaging programme of events and communications for members. You’ll also line manage a Membership and Fundraising Assistant and work collaboratively across teams including Visitor Experience, Retail & Admissions, Digital and Finance.
This role would suit someone who enjoys combining data, finance and systems management with creativity and relationship-building, someone motivated by growing income, improving processes and delivering excellent experiences for our members.
Key Responsibilities
- Lead the effective management and development of the membership scheme, ensuring income and retention targets are met
- Oversee membership data, CRM processes and reporting, ensuring accuracy, compliance and continuous improvement
- Manage Direct Debit and Gift Aid processes in partnership with Finance, maintaining robust and compliant financial procedures
- Plan and deliver an engaging programme of member events, communications and recruitment campaigns to grow and retain support
- Line manage the Membership and Fundraising Assistant, providing clear direction, support and development
- Build strong working relationships across the organisation and with members, stakeholders and supporters to champion the value of membership
About You
You are organised, detail-focused and confident working with data and financial processes, but you’re equally comfortable building relationships and delivering engaging communications. In this role, you’ll bring experience from a membership or fundraising background, and enjoy taking ownership of systems and processes, identifying improvements and implementing them effectively. You’ll be confident using CRM databases and managing income streams such as Direct Debits and Gift Aid, ensuring accuracy and compliance at all times. You thrive in a collaborative setting, working across departments and developing positive relationships with our members and other colleagues. You’re proactive, solutions-focused and able to balance competing priorities while maintaining a high standard of work. Most importantly, you’ll be motivated by the impact that membership makes for the Museum and enthusiastic about contributing to the organisation’s mission and future growth.
Key Qualities, Skills, and Experience
- Experience working within a membership or fundraising function, ideally within an arts, culture or heritage context
- Strong experience of working with relational databases and CRM systems, with the ability to analyse data and produce meaningful reports
- Knowledge of Direct Debit processing and Gift Aid, with a clear understanding of handling financial and personal data securely and compliantly
- Excellent written and verbal communication skills, including experience producing newsletters or member communications
- Strong administrative skills, high levels of accuracy and confidence working with numerical data
- Ability to manage and prioritise a varied workload, meet deadlines and work collaboratively across teams
- Experience of managing colleagues, and an ability to provide clear guidance and training where required.
- A genuine interest in the organisation’s mission, alongside a commitment to equality, diversity and continuous professional development
Salary: £36,598 per annum (pro rata to £29,278 per annum)
Hours of work: Part Time, 28 hours per week
The closing date for completed applications is 10am on 11th March 2026. Interviews will be held on 19th and 20th March 2026.
The client requests no contact from agencies or media sales.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Centre Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
Reporting to the Head of Retail Property and Estates, as Centre Manager, you will lead a multiskilled team that delivers a consistently positive visitor experience at our flagship Yorkshire Cancer Research Centre at Hornbeam Park, Harrogate. This team provides a high level of customer service to the public across face-to-face interactions, email and telephone, while also creating a supportive working environment for employees and volunteers. This includes ensuring that the right resources, refreshments, and a clean, well maintained workspace are always available.
As part of the visitor experience, you will be accountable for the safe and legally compliant operation of the Hornbeam Café and for ensuring it provides a comfortable and pleasant environment for customers. This includes managing the Café Manager and offering an appropriate balance of support and challenge in what is a high activity, high impact role
You will be responsible for all health and safety elements within the Centre, including weekly fire alarm tests, routine checks and food preparation audits. The team also manages a range of consumables, so the role requires strong cost control, effective stock usage, and regular feedback on Yorkshire Cancer Research materials.
Specifically, you will:
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Ensure that all Health, Safety Fire and COSHH checks are carried out as required diligently, regularly and to the required standard.
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Work closely with the Café Manager to maintain high standards of food safety through appropriate compliance adherence and regular audits.
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Report any maintenance issues to facilities through the Yorkshire Cancer Research platform EVERY.
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Line manage a Café Manager and a team of Centre Support Assistants and ensure they offer a positive, professional and warm welcome to all visitors. Manage the Centre Support Assistants ensuring cover on the Welcome Desk across key operating hours.
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Develop a volunteer team with potential new role profiles to enhance the Centre Team.
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Represent the Yorkshire Cancer Research brand positively, role modelling a professional appearance and presence in line with our values.
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Support the team to maintain high standards at the centre with and in the Welcome Area.
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Lead the team to provide visitors with up-to-date Yorkshire Cancer Research literature, offering the marketing team feedback on the documents provided.
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Lead the team to ensure all working spaces including, meeting rooms and the kitchen area are well stocked and maintained.
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Conduct recruitment processes when required and provide thorough induction and training for new recruits, ensuring new team members are well integrated into their roles and team.
About You
To be considered for this role, you will need:
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Proven experience of working in a similar role at a similar level.
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Experience of leading, building and developing a team.
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Experience of creating, developing and streamlining operational and administrative processes and procedures.
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Proven experience of implementing systems and conducting training as necessary.
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Proven experience of monitoring budgets and tracking progress.
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Proven experience of delivering tangible process improvement.
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Experience of proactively working to advance skills through continued professional development relevant to the role and level.
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Experience of basic Health and Safety and Fire training in previous roles alongside an awareness of GDPR, Cyber Security and Safeguarding or can demonstrate awareness of the above. Good understanding of Data Protection principles and food safety
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Experience of working in the hospitality sector. In terms of budget management and good practice.
This is an onsite, hands on and demanding role, requiring someone who can remain calm under pressure and knows when to escalate issues.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 17 March 2026. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer.We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us.
The client requests no contact from agencies or media sales.
Join Swindon and Gloucestershire Mind and play a vital role in growing the support that makes life-changing mental health services possible. This is a unique opportunity to use your fundraising skills to make a genuine difference in local communities.
We are looking for a motivated and relationship-focused Fundraising Officer to join our team on a 12-month maternity cover contract. In this role, you will help generate sustainable income to support our mission of ensuring that nobody has to face a mental health problem alone. You will work closely with supporters, partners, and the wider community to develop and deliver engaging fundraising activities that inspire long-term support.
This is an ideal opportunity for someone who enjoys building meaningful relationships, delivering creative campaigns, and seeing the tangible impact of their work.
What you will be doing:
You will plan and deliver a range of fundraising activities, including community fundraising, corporate partnerships, and trust and foundation applications. You will help develop campaigns, support fundraising events, and identify new income opportunities to help us grow and diversify our funding.
You will build strong relationships with donors, volunteers, and partners, ensuring they feel valued, informed, and inspired to continue supporting our work. You will also support fundraising events, maintain accurate records on our CRM system, and help track and report on fundraising performance.
Why join Swindon and Gloucestershire Mind?
You will be part of a supportive, values-driven organisation making a real difference to people experiencing mental health challenges. Your work will directly contribute to sustaining and expanding services that empower individuals and strengthen communities.
We offer a flexible, part-time role with the opportunity to shape fundraising activity, develop your skills, and work alongside a passionate and collaborative team.
Who we are looking for:
We are seeking someone who is proactive, organised, and confident in building relationships. You will have experience in fundraising or income generation and a genuine passion for supporting mental health and community wellbeing.
You will be a strong communicator, able to engage supporters and partners effectively, and motivated by the opportunity to contribute to meaningful, lasting impact.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.



The client requests no contact from agencies or media sales.
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About RAP
The Regulatory Assistance Project is an independent, global nonprofit advancing the transition to clean, affordable, and reliable energy systems. With teams across North America, Europe, and Asia, RAP works at the intersection of policy, markets, and implementation to accelerate decarbonization and equitable energy outcomes.
RAP is currently engaged in a strategic integration process to strengthen global impact and scale operational excellence. The Executive Assistant to the CEO plays a pivotal role in enabling effective executive leadership during this next phase of growth.
Position Summary
The Executive Assistant to the CEO is a highly trusted partner who enables strategic focus, operational effectiveness, and disciplined execution at the executive level. This role requires sound judgment, discretion, and the ability to anticipate needs in a complex, global environment.
The successful candidate is a quick thinker, resourceful problem solver, and mission-driven professional who thrives in fast-moving, international settings. They bring composure under pressure, strong prioritization skills, and the ability to manage multiple competing demands with professionalism and precision.
This individual will operate at the center of RAP’s leadership ecosystem, coordinating across senior leadership, board members, external partners, and global stakeholders.
Key Responsibilities
- Manage the CEO’s complex global calendar across time zones with proactive prioritization and alignment to strategic objectives.
- Anticipate emerging issues and flag risks or dependencies early.
- Ensure follow-through on key commitments, action items, and cross-functional deliverables.
- Act as a gatekeeper and facilitator to protect executive focus while maintaining responsiveness.
- Facilitate information flow between the CEO and Senior Leadership Team.
- Coordinate high-level external meetings with policymakers, donors, and partner organizations.
- Draft correspondence and executive communications that reflect RAP’s values and strategic voice.
- Support travel planning, logistics, and preparation for international engagements.
- Maintain structured systems for document management, tracking, and workflow coordination.
- Identify opportunities to streamline processes and improve executive support infrastructure.
- Support expense reporting, contract coordination, and light project management as needed.
Qualifications & Experience
- Minimum of 3 years of experience supporting C-level executives, ideally within international nonprofit, policy, or mission-driven environments.
- Experience operating in complex, multi-country organizational structures.
- Demonstrated ability to manage confidential information with integrity.
- Strong written and verbal communication skills in English. Proficiency in other global languages is highly desirable.
- High digital fluency with productivity tools such as Microsoft 365 and collaboration platforms.
Core Competencies
- Strategic Thinking: Understands organizational priorities and aligns executive time accordingly.
- Resourcefulness: Finds solutions independently and navigates ambiguity effectively.
- Agility: Adapts quickly to shifting priorities and evolving circumstances.
- Discretion: Exercises mature judgment in handling sensitive information.
- Global Mindset: Comfortable operating across cultures and time zones.
- Mission Alignment: Demonstrates commitment to clean energy transition and public interest work.
Working Model
This role can be structured as part-time or full-time, depending on candidate experience and organizational need. Flexibility in working hours is essential due to RAP’s global footprint.
The position may be based in Greater London or Berlin, with remote flexibility consistent with RAP’s operating model.
The Prospect Researcher plays a key role in supporting high-value fundraising efforts by identifying, analysing, and prioritising potential donors, trusts, and foundations aligned with the Charity’s mission. Through in-depth research and insight generation, the post holder will build a strong, actionable pipeline of prospects, enabling personalised engagement strategies for the Philanthropy Team. Working collaboratively across the Engagement Team, the Prospect Researcher will provide intelligence that shapes cultivation plans, provides insights that supports strategic conversations at events, monitors giving trends, and ensures all prospect activity is data-informed, ethical, and compliant. This role is vital to driving sustainable income growth and deepening the Charity’s reach within the philanthropic community.
Prospect Identification and Research
- Conduct thorough research to identify and profile potential high-value donors, trusts, and foundations aligned with the charity’s mission and appeal goals.
- Use a range of tools, databases, and resources to gather information on prospects, including their giving capacity, interests, and philanthropic history.
- Prioritise prospects based on their potential value, affinity, and likelihood to engage with the charity.
Intelligence Gathering and Analysis
- Analyse research findings to produce detailed and actionable prospect profiles for use by the Philanthropy Team.
- Provide insights into donor motivations and interests to support personalised cultivation strategies.
- Monitor trends in philanthropy and the wider funding landscape to identify emerging opportunities.
Pipeline Management
- Support the development and maintenance of a robust prospect pipeline, ensuring it aligns with the income targets and timelines of the capital appeal and core funding opportunities.
- Work closely with the rest of the Relationship Engagement Team to prioritise prospects and support with research required for cultivation activities.
- Track and update prospect records in the charity’s CRM system, Microsoft Dynamics, to ensure accuracy and accessibility.
Ethical Research and Compliance
- Ensure all research is conducted ethically, legally, and in line with data protection regulations and best practices.
- Maintain confidentiality and sensitivity when handling donor and prospect information.
Collaboration and Reporting
- Collaborate with fundraising colleagues to share insights and ensure a coordinated approach to donor cultivation.
- Prepare regular reports on research activities, prospect pipeline status, and key insights to support strategic decision-making.
- Support the Relationship Engagement Team with ad hoc research needs, such as preparation for donor meetings or events.
Knowledge and Expereince
- Proven experience in prospect research, fundraising, or a related field, preferably in the charity sector.
- Strong research and analytical skills, with the ability to synthesise large amounts of information into clear and actionable insights.
- Proficiency in using research tools, databases, and online resources to identify and evaluate prospects.
- Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
- Strong organisational skills, with the ability to manage multiple priorities and meet deadlines.
- Familiarity with the fundraising process, particularly high-value donor and trust fundraising.
- Experience using CRM systems to manage prospect data and track progress.
- Knowledge of the charity sector and the principles of ethical fundraising.
Digital Change Manager
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Reporting to: Digital Transformation Lead
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Employment Status: permanent 28 hrs/week (flexible)
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Location: Home based
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Level: Managerial (Band 6)
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Salary: £32,859 fte per annum plus excellent pension & benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development.
You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects.
We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by:
- Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services
- Extending our in-house digital capability to support continuous delivery.
Key accountabilities:
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Support the Digital Transformation Lead to implement the charity’s digital strategy.
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Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.
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Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
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embed digital first principles and best practice.
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Train, coach and mentor colleagues to be effective users of our CRM and website.
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Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work.
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Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards.
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Assist in maintaining our data security standards compliance, participating in quality assurance activities.
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Work collaboratively with our external digital and IT partners.
Essential Criteria
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Significant experience of website and CRM implementation and data/content management.
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Good general knowledge and experience of organisational IT systems, including cloud and M365 applications.
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Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly.
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Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders.
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Experience of working in a digital project/change environment.
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Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables
Desirable criteria
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Experience of working in an organisation which uses agile development methodologies.
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A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Purpose
This role will report to the Executive Director, Finance and Operations, and will be responsible for providing executive assistance to three Executive Team members; the Executive Director, Finance and Operations (EDF&O), the Director of Communications and External Affairs (DCEA) and the Director, London (DL). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that all Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Executive Director/Directors, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.
Main Responsibilities
Working as the Executive Assistant & Project Manager to three Executive Team members for Citizens UK, reporting to Executive Director, Finance and Operations, your main responsibilities will include:
Contribute towards CUK’s mission and strategic objectives through Executive Support function
· Manage Executive Director/Directors diaries including booking meetings, scheduling attendees and organising venues, in person and online.
· Manage Executive Director/Directors correspondence including prioritising and responding to emails.
· Schedule Appraisal and Supervision meetings and visits: ensuring Executive Director/Directors time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.
· Process expenses for Executive Director/Directors as well as processing of invoice payments.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
· Provide management and administrative support to assist Executive Director/Directors in their workload.
- Lead coordination of monthly financial budget calls, including scheduling and managing diaries for approximately 17 chapter meetings each month, alongside quarterly budget review sessions.
- Provide live meeting support for all budget calls, including screen sharing, documenting key points, managing attendance, and ensuring smooth delivery of all administrative aspects.
- Serve as Secretariat for the monthly Operations and Organisational Development (OOD) Team Meetings, including drafting agendas, circulating papers, taking accurate and timely minutes, and producing post-meeting action logs.
- Maintain and manage the OOD SharePoint site, ensuring documents, actions and meeting materials are updated, accessible, and appropriately organised.
- Act as the primary administrative point of contact for the OOD team, responding to queries, managing workflows, and ensuring effective communication across the team.
- Work closely with the Director of Organisational Development, providing proactive support in planning, preparing and running the OOD meetings they chair.
- Oversee action tracking and follow-up for all meetings, ensuring progress is monitored, deadlines are met, and information is escalated where appropriate.
- Support wider departments of each of Executive Director/Directors, as well as wider organisational and project administration, as required, to ensure smooth operational functioning during the maternity leave period.
Build and manage projects and achieve work targets effectively
· Co-ordinate projects and ensure follow-up with team members where required.
· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by Executive Director/Directors: e.g. through reporting mechanisms and supervisions and appraisals.
· Maintain an action log Executive Director/Directors including following up with those responsible to ensure actions are taken. Manage their workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.
Learning, expertise and inclusion
· Undertake appropriate personal and professional development.
· Provide others with relevant and helpful advice and technical support.
· Proactive in maintaining own wellbeing at work.
Develop and manage internal and external relationships
· Build and maintain good working relationships with staff and stakeholders.
· Schedule meetings as required, setting agendas and circulating any papers.
· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.
· Take minutes at meetings as requested at other meetings where necessary e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.
· Manage and coordinate work within team and colleagues across CUK.
· Effectively liaise with external stakeholders, suppliers etc.
Communications
· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.
· Attend/dial in and take minutes of meetings.
· Provide team and stakeholders with regular, timely communications.
· Attend meetings and represent CUK effectively to audiences in meetings and at events.
Knowledge Management
· Ensure data is handled and managed in a GDPR compliant manner.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
Managing income and resources
· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.
· Create and manage admin systems to track income resources effectively.
Contribute towards the CUK mission & strategic objectives Demonstrates enthusiasm and commitment to the function and the core mission of CUK. Reliably implements and participates in the development of policies, procedures, and values in the delivery of work across the team.
Build and manage
projects and achieve
work targets
effectively Identifies opportunities, initiates and manages projects; incl. planning and organising work effectively. Delivers on functional KPIs and targets. Delivers to time and budget.
Learning, expertise
and Inclusion Keeps up-to-date with functional good practice, incl. within third sector. Tains and coaches others giving relevant advice and technical support., incl. ensuring team have access to training and development opportunities. Displays self-awareness of DEI issues and good practice. Considers the impact on direct reports. Acts as a role model for DEI awareness and implementation. Is alert to and manages the impact of DEI issues for direct reports and stakeholders.
Develop and manage
external
relationships Proactively develops and nurtures new and existing relationships that further CUK goals; manages a diverse range of relationships. Seeks feedback and acts to ensure that stakeholders are having a good experience of working effectively with CUK.
Develop and manage
internal
relationships Manages and coordinates their work within team and with colleagues across CUK. Effectively line managers and develops staff. Encourages a culture of transparency and sharing across CUK.
Communications Provides stakeholders with regular comms; ensuring their needs are met with timely, appealing, communication materials. Represents CUK effectively to audiences in meetings and at events.
Knowledge
Management Responsibility for ensuring team members record and store data accurately and GDPR compliantly.
Generate income
and resources Contributes to plans and proposals to grow sources of income/ manage resources. Negotiates with suppliers/ third parties to reduce cost base. Participates in the development of funding proposals.
Safeguarding, Health Proactively undertakes risk assessment and responsibility for team wellbeing.
& Safety & Wellbeing Proactive in maintaining own wellbeing and supporting direct reports in managing their own wellbeing at work.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
QUALIFICATIONS
· Degree or Diploma in Business Administration or associated subject (D)
EXPERIENCE
· Provision of administrative and diary assistance to Executive level (E)
· Experience of handling a wide range of correspondence (E)
· Project management skills to track and monitor progress across teams (E) (D)
· Taking and writing minutes, developing reports and presentations (E) (D)
KEY SKILLS AND KNOWLEDGE
· Able to build relationships with a range of people and communicate clearly (E)
· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)
· Diplomatic approach and discretion in handling sensitive and confidential information. (E)
· Previously developed time management and prioritisation skills. (E)
PERSONAL QUALITIES & VALUES
· Ability to take initiative and work independently (E)
· Self-motivated and adaptable (E)
· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
You will be part of a warm, supportive and forward-thinking community dedicated to nurturing young people academically, emotionally and spiritually. Seeking an ambitious, relationship-driven Development Manager to lead and grow our fundraising, community engagement, and alumni relations activity across our family of schools. This is an exciting opportunity to join a values-led educational trust and play a strategic role in supporting life-changing bursaries, major development projects, and the flourishing of our parent and alumni communities. Working closely with the COO, Heads, Governors, and our dedicated volunteer networks, you will champion a culture of philanthropy, belonging, and long-term support for our schools.
As Development Manager, you will:
Lead the Fundraising Strategy - Design and deliver a long-term fundraising strategy, with a particular focus on bursaries and capital projects
Build and nurture relationships with donors and prospects
Develop a strong, sustainable donor pipeline
Monitor fundraising performance and share regular progress updates with senior leaders.
Line manage the Development Assistant
Grow Our Alumni & Parent Communities
Create a vibrant alumni programme shaped around events, storytelling, and engagement opportunities
Oversee alumni data management and ensure GDPR compliance
Coordinate high-quality alumni communications, reunions, and digital content
Support & Empower Volunteers
Act as the main liaison for parent-led groups, providing guidance and partnership
Support community events such as fairs, auctions, uniform sales and fundraising initiatives
Deliver Inspiring Communications & Events
Work with Marketing to champion development of stories across digital and print channels
Produce engaging content that demonstrates the impact of giving
Plan and deliver stewardship and cultivation events, including receptions, legacy gatherings and giving campaigns.
Oversee development administration, correspondence, databases, and budgets
Travel is required one day a week to their other site in surrey
About You
Proven success in fundraising, development, alumni relations or stakeholder engagement
Exceptional interpersonal and relationship-building skills
Strong written and verbal communication, including ability to create persuasive content
Experience managing multiple projects strategically and efficiently
Confident using CRM systems and working with donor/alumni data
Experience leading or mentoring staff
A proactive, collaborative approach with the ability to work independently
Experience working with senior leadership or major donors
Knowledge of GDPR and charity sector compliance
Understanding of donor stewardship, major gifts or planned giving
If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience. Please do feel free to get in contact to discuss this role in detail or if you have any queries.
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Charity | London (Hybrid)
£17.46 per hour | 21 hours per week
Temporary – Approx. 2 months | Starting w/c 9th March
We are working with a London-based charity to recruit a Supporter Care & Data Assistant to provide vital support to their Fundraising team during a busy period.
This is a fantastic opportunity for someone who combines excellent supporter care with strong data and CRM skills. You will play an important role in ensuring supporters receive a positive and professional experience, while maintaining accurate and reliable fundraising data.
Role Purpose To provide accurate and timely supporter care, administrative and data support to the Fundraising team. You will help ensure that supporter, grant, appeal and Gift Aid data is correctly recorded and maintained within the CRM and related systems, supporting smooth day-to-day operations and fundraising campaigns.
Key Responsibilities Supporter Care & Administration
- Managing the supporter care phone line and inbox, responding to donations and general enquiries
- Preparing and circulating the monthly phone rota
- Updating supporter records (address changes, opt-outs, Gift Aid status updates and returned mail)
- Drafting and sending ad hoc supporter correspondence, including Direct Debit confirmations and Gift Aid acknowledgements
- Scanning and uploading inbound donation forms and post
- Reviewing, compiling and uploading historic grant data into the new CRM system (Beacon)
- Processing donation imports into Raiser’s Edge and Beacon
- Running data selections and completing mail merges for thank you letters
- Adding package and appeal codes to monthly spreadsheets
- Ensuring all imports, reports and documentation are accurately saved
- Liaising with partners to verify and update details
- Checking and processing Gift Aid documentation from multiple sources
- Uploading documentation to SharePoint
- Processing supplier invoices and preparing them for approval
- Saving weekly bank statements
- Supporting London Marathon communications and volunteer callouts
- Assisting with basic social media and marketing research
- Uploading and downloading data to external fulfilment houses and suppliers
- Supporting campaign set-up and reporting processes
- Experience delivering excellent supporter or customer care
- Working knowledge of Raiser’s Edge (Importomatic experience desirable)
- Strong data processing and CRM skills
- Excellent written and verbal communication
- Strong numeracy skills and attention to detail
- Experience within a charity or fundraising environment
- Good IT skills, including Excel and Word
- The ability to prioritise, stay organised and remain calm under pressure
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.





