Office support jobs in Queens park, greater london

Role Purpose:

This is a very exciting time for The Social Change Nest. We continue a trajectory of steep growth, onboarding and supporting hundreds of new groups every year. We are working closely with funders worldwide, helping them move large amounts of funding to unincorporated movements at the frontlines of social change. We are spending more time than ever raising awareness on how capital flows impact the ability of communities to create change, and how we can hack the system to enable more money to flow in an equitable way to unincorporated movements. We are looking for somebody who is excited about all this and ready to hit the ground running.

About the Social Change Nest

At the Social Change Nest (SCN), we’re radically transforming the funding landscape and strengthening civil society. We remove the financial and administrative barriers – like bank accounts and legal structures – that often prevent communities, grassroots groups and informal movements from accessing funding and focusing on their core mission. We also work closely with funders, enabling them to support social action with confidence and transparency.

We currently support over 700 groups across the UK and abroad addressing issues such as social injustice, climate, housing, wellbeing and animal rights. We are at the forefront of fiscal hosting in Europe and, since our inception in 2021, we have supported groups in securing over £50 million in funding, helping them take advantage of opportunities that may have otherwise been unavailable.

How We Work

You’ll be joining a close-knit team, the Development team, which is responsible for business development and marketing and communications. You’ll be supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities, and we encourage everyone to be curious about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities.

Underpinned by our values of collaboration, curiosity, courage, and creativity, we work closely and with care with our partners because we believe relationships are the glue that holds us all together.

We’re a growing business and operate at pace to keep up with the challenges that the sector faces. We have established a lot, but as we grow, we’re still working some things out. The ideal candidate will enjoy working within a fast-paced and evolving organisation and have a natural curiosity about how their role fits into the bigger picture. You’ll thrive on problem-solving and will feel comfortable handling multiple priorities at once, always seeking collaborative solutions. You’ll be adaptable and able to shift focus quickly when things change, ensuring strong communication across the team and with clients to keep everything aligned.

Key Responsibilities:

 Business Development

• Work with the Development Lead and the Head of Development to ensure that all new groups have an excellent onboarding experience that is both timely and values aligned.
• Deliver high-quality bid proposals and pitch documents to support business growth.
• Develop and implement client management and engagement strategies, including our philanthropic networks, enhancing relationships and delivering value.
• Quickly build strong rapport with funders and community groups to ensure effective implementation of our strategy.

Pipeline & Financial Management

• Analyse and present HubSpot data to inform strategic decisions and refine our offering.
• Support the Head of Development in managing the budgeting processes and preparing essential documentation for pitches and contracts.

Integration

• Support the integration of Development with other departments.
• Work closely with other members of the Development team to ensure our work is an orchestrated effort to deliver our strategic goals.
• Spot opportunities for increased efficiency, build processes where missing, contribute to the overall development of the organisation.

Skills and Experience:

• Proven business development expertise in the philanthropic sector with a track record of winning new business, and able to apply these skills to enhance our business development strategies.
• A good understanding of the philanthropic and grant-making sectors in the UK, Europe and the USA, with the ability to use this to enrich our strategies and client interactions.
• Able to use your knowledge and skills to identify and seize opportunities for growth through partnerships, projects and clients.
• Numerate and adept at analysing data to derive insights that guide business planning and strategy.
• Outstanding customer service skills, both proactive and reactive. Your reliability, trustworthiness, and ability to respond to our clients’ needs set you apart.
• Excellent pitch/proposals and bid-writing skills with an ability to craft compelling proposals that resonate with our target audience, including design and pricing.
• Ability to adapt communication style, pitch and materials to a wide range of audiences, from grassroots community groups to large global foundations.
• Capable of anticipating and evaluating the potential risks and returns of projects and able to assess risk as part of the process.
• Experience in managing complex work strands and coordinating across different teams, demonstrating your leadership skills and strategic awareness.
• Excellent interpersonal skills and a confident communicator. You excel in bringing people together to achieve shared objectives.
• Experience in mentoring and supporting team members.
• An advocate of Diversity, Equity, and Inclusion.
• A demonstrable commitment to serving underrepresented groups in the UK or abroad.

How to Apply

We strongly encourage applicants from a wide variety of backgrounds. We are committed to our staff representing the wide variety of backgrounds represented in the communities we work with. If you are concerned that you may not fit 100% of the job specification – please throw your hat in the ring. We never put formal education requirements on any role as we value lived experiences as highly as formal education and training qualifications.

Please send your CV and answers to the following questions to Careers4Change.

• Please tell us why you want to join The Social Change Nest (400 words max)
• Please tell us how your previous experience working in philanthropy is relevant to this role (400 words max)

Job title: Senior Development Manager

Location: Hybrid/London, Farringdon 2-3 days in the office

Reporting To: Head of Development

Contract:Full time permanent

Salary: £45,000

Date Closes: Thursday 30th April

Science matters more than ever. At a moment of real opportunity, this is a chance to lead an organisation that sits at the heart of the scientific community.

Location: Hybrid - home and central London office.

Closing date: 9 a.m. Monday 11th May 2026

Who we are

The Science Council is a Royal Charter body and registered charity, connecting over 30 professional bodies and learned societies across science. Together, this community represents scientists, technicians and educators working across disciplines and sectors.

We connect the science professions and provide professional recognition that supports individuals, strengthens employers and benefits society. Through our registers, our partnerships and our convening role, we help raise standards, encourage innovation and support a workforce that is increasingly vital to public life.

About the role

With a new strategy in its early stages, growing policy engagement and a clear ambition to strengthen long term sustainability, this is a pivotal moment for the Science Council, as we seek our next Chief Executive Officer (CEO). Working closely with the Chair and Board, you will lead the organisation to deliver its strategy with clarity and momentum. You will bring together and work with more than 30 diverse member organisations, each with different sizes, structures and scientific focuses, ensuring their voices are heard and their needs understood. You will also help to align priorities and deepen collaboration across the wider science ecosystem, building strong relationships with partners and stakeholders.

The role balances strategic leadership with a hands-on approach. You will lead a skilled and committed team, ensuring the organisation is well run, financially sustainable and able to respond to opportunities as they emerge. At the same time, you will be an external voice for the Science Council, building relationships with government, employers and opinion formers, and strengthening the organisation’s visibility and influence.

Central to the role is a focus on growth and relevance. This includes expanding professional registration, developing new partnerships and identifying opportunities to diversify income while staying true to the organisation’s purpose.

What we are looking for

We are looking for a leader who is motivated by public benefit and the role science plays in society. You may come from within the science community, a professional or membership body, or a related sector. What matters most is your ability to lead in a complex, multi stakeholder environment and to bring people together around a shared purpose.

You will bring experience of leading an organisation or significant function through a period of growth or change and have the credibility to engage with senior stakeholders across policy, industry and the professions. We need someone with a strong understanding of governance and the ability to work closely with a Board and the ability to balance strategic thinking with delivery, in a relatively small and agile organisation.

A commitment to equity, diversity and inclusion, and to creating environments where people can contribute and belong is crucial and we are particularly interested in leaders who listen carefully, build trust and are comfortable working across boundaries. Above all, you will be thoughtful and collaborative, with the confidence to make decisions and guide the organisation through its next phase.

Closing date: 9 a.m. Monday 11th May 2026.

For further information and details of how to apply, please click the link to be directed to the Peridot Partners page. 

Prospectus is excited to be partnering with our client in their search for a new Head of Service Delivery with a passion for volunteer leadership and a knowledge of digital platforms for support lines.  The organisation is the national LGBTQIA+ support line, supporting anyone, anywhere in the country. Discussing anything related to sexuality and gender identity, from sexual health to relationships, or just supporting. Our client has been equipping the LGBTQIA+ community and its allies with information and support for five decades. Through all the crises, celebrations and changing attitudes, the organisation has been a clear and unmistakable voice.

Reporting directly to the CEO, the Head of Service Delivery will be responsible for the strategic leadership, operational management, and continuous improvement of our client's volunteer-run support line. Responding to over 17,000 service user contacts in 2025, volunteers are the lifeblood of the organisation, and this important post will serve as a key point of contact, counsel, collaboration and leadership for our volunteers. With your team, you will handle day-to-day enquiries, support volunteer well-being, lead on initiatives to improve service delivery, while providing an accessible and supportive environment for volunteers. The role will also manage, support, and grow a diverse pool of volunteers representing our client's communities, overseeing the entire volunteering experience, from recruitment, training, support, engagement, and celebration. This exciting role combines service delivery leadership with responsibility for the digital infrastructure upon which services are delivered, ensuring systems are reliable, secure, scalable, and aligned with user needs.

This is a unique opportunity for someone looking to join an established charity, with an appreciation of the value of volunteers in delivering impactful support services. To apply for this role, you will have either direct or transferable experience of managing or working with volunteers or large teams, leading a helpline, contact centre, or support services. You will have demonstrable experience of recruiting, training and leading volunteer teams in a service-focused environment and will have proven experience of managing or implementing service technologies (telephony, CRM, digital channels). As the designated safeguarding lead, you will have a strong understanding of safeguarding and working with individuals. Overall, you will be a warm and approachable leader with an awareness of the challenges facing the LGBTQIA+ community, and passionate about delivering high-quality support services.

If you are interested in applying for this exciting position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to fully brief you on the role. You'll then have all the information you need to formally apply.

Our client is committed to being an inclusive workplace representative of the diverse communities they support and actively encourages applications from candidates with diverse backgrounds, particularly from Black, POC, transgender, non-binary identities, and disability groups, which are currently underrepresented within the organisation.

Please do let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Victoria Savva at Prospectus.

Please note, this is a full-time (condensed working, 35 hours across 4 days) permanent position, working on a hybrid basis (2 days per week in our client's North London-based office).

We are seeking an Interim Equity, Diversity and Inclusion (EDI) Project Manager to lead the development of our EDI Strategy for 2026–2030 over a 6 month fixed-term contract. Building on strong foundations, you will create a practical, evidence‑based roadmap that embeds decolonisation principles, equitable partnerships, and best practice across the organisation. You will help deliver a clear, measurable framework that drives accountability and lasting impact, working closely with colleagues and senior leaders.

In this role you will report to the joint sponsors of the EDI Strategy, the Chief Strategy and People Officer, Cheryl King-McDowall (based in London) and Chief Programme and Impact Officer, Adam Weiss (based in Brussels).

Key Responsibilities

• Lead the refresh of ClientEarth’s EDI Strategy for 2026–2030, building upon the organisation’s existing framework.
• Integrate decolonisation principles and equitable partnership models into the strategy design.
• Ensure all strategic plans are aligned with relevant legislation, including the Equality Act 2010, and best practice EDI standards.
• Conduct organisational diagnostics, including data and gap analyses, benchmarking, policy reviews, and stakeholder/staff network engagement
• Design and facilitate workshops, consultations, and engagement sessions with staff at all levels.
• Lead the development of ClientEarth’s submission to the UK based environmental NGO SOS UK! RACE report 
• Manage delivery of the project within agreed budgets, including commissioning and working with external EDI advisors where required.

See the job description for a full list of duties for this role.

Skills, Knowledge & Expertise

• Extensive understanding of EDI legislation and regulatory requirements in the UK, particularly the Equality Act 2010.
• Experience in embedding EDI thinking into business planning, policies and processes, and direct service delivery. 
• Knowledge of equitable partnership models and racialised dynamics and experience of designing and implementing EDI and decolonisation strategies.
• Demonstrable experience working with NGOs or within multistakeholder, mission-driven organisations.
• Experience of developing and applying KPIs and metrics related to EDI impact and performance management.
• Strong alignment with ClientEarth’s values and commitment to our vision, mission, and equity, diversity, and inclusion strategy objectives.

See the job description for a full list of duties for this role.

Job Benefits

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
 

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
 

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

We are seeking a strategic and creative Communications and Engagement Manager to join our small but mighty team. As the only completely independent member body in the criminal justice sector, we represent 200 charities, academics, legal experts, and individuals with lived and professional experience. This is an exciting, varied role where you will build the CJA’s profile, amplify the vital work of our members, and help drive systemic change at a pivotal moment as we approach our 20th anniversary.

Salary: £46,853 (plus £3,500 location allowance if applicable)
Contract: Permanent
Location: London Hybrid (2 days per week in London office)
Closing date: 9am Monday 27^th April
Benefits: Generous annual leave, flexible and hybrid working, pension contribution, employee wellbeing support, learning and development opportunities, and a values?led, inclusive culture

We have an exciting opportunity for a Senior Account Manager, reporting to the Corporate Partnerships Manager, working for a nationally recognised, values-driven charity supporting girls and young women. This is a high-profile role for an experienced corporate partnerships professional who is passionate about delivering outstanding account management, leading a small team, and maximising income and impact through innovative, mutually beneficial corporate relationships.

In this role, you will lead the corporate partnerships account management function, setting the standard for thoughtful, high quality stewardship across a diverse portfolio of high value, multi-year partnerships. You’ll shape and grow relationships across strategic partnerships, cause-related marketing, sponsorship, employee engagement, gifts in kind and volunteering, ensuring each partnership delivers meaningful value for both the organisation and its partners.

You’ll provide strong, supportive line management to account managers, role modelling best practice while developing partnership plans, negotiating agreements and delivering complex, cross-organisational projects. Working collaboratively with colleagues across fundraising, marketing, communications, finance and programme teams, you’ll bring partnership ideas to life and ensure every collaboration reaches its full potential.

To be successful as the Senior Corporate Account Manager you will need:

• A strong track record of delivering and growing high value, strategic corporate partnerships in a charity or comparable environment
• Experience of leading and developing others, creating a high performing, collaborative team culture
• Confidence shaping partnership strategies, negotiating agreements and managing multiple priorities in a fast?paced environment
• Excellent communication and presentation skills, with a clear, persuasive approach

If you would like to discuss this role with us please contact us and quote the reference 2947HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

Prospectus is excited to be working with our client to help them recruit for a n Business Development Senior Manager to join their team. The organisation is the UK body of a worldwide neutral and impartial humanitarian network. At the heart of their work is providing help to people in crisis, both in the UK and overseas. The organisation is committed to helping people without discrimination, regardless of their ethnic origin, nationality, political beliefs or religion.

This role is offered on a full-time permanent basis with a salary of £54,145 to £57,627 per annum (plus Inner London Weighting, £3,344, if applicable) with flexible hybrid working arrangements at their London office.

The Senior Business Development Manager plays a pivotal role within the New Business Development sub‑team, driving the acquisition of high value, multi‑year corporate partnerships that deliver meaningful shared value for the organisation and its partners. They are responsible for developing and securing six‑ and seven‑figure strategic partnerships, ensuring each relationship aligns with organisational priorities and delivers clear, measurable impact. The post holder will work closely with teams across the organisation—including Volunteering, Retail, Marketing and Communications, UK and International Operations, and other partner organisations—to shape compelling propositions and deliver an integrated, organisation‑wide approach to securing new corporate relationships.

They are looking for someone with demonstrable experience of leading approaches and negotiations to secure new, strategically aligned, multi-year six- and seven-figure corporate partnerships in line with the organisation's Corporate Partnerships strategy and agreed income targets. They are looking for a candidate with demonstrable experience in cultivating, progressing, and maintaining a high-quality pipeline of corporate prospects, applying best-practice partnership development and insight-driven prospecting. The ideal candidate will have knowledge and understanding of corporate fundraising, the UK fundraising landscape, and the charity sector.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Income Manager

We are seeking an experienced Income Manager to lead high-performing teams and deliver strong income collection across a large housing portfolio.

Position: Income Manager
Salary: £57,904 to £63,032 per annum (London weighted), dependent on experience
Location: Stratford, London with hybrid working (20% to 40% office based)
Hours: Full time
Contract: Fixed Term Contract, 11 months
Closing Date: 28 April 2026
Interview Dates: 5 and 6 May 2026

About the Role
This is a senior leadership opportunity within a large and complex income function, responsible for delivering strong performance across a substantial arrears portfolio.

Key responsibilities include:

• Leading and developing teams managing between 9,000 and 20,000 accounts
• Driving income maximisation and reducing arrears across portfolios ranging from £5.5m to £8.5m
• Embedding a high-performance culture through coaching and development of Customer Account Managers
• Taking ownership of complex arrears cases and working with legal partners, local authorities and external agencies
• Using data and insight to identify risk, improve outcomes and influence senior stakeholders
• Working collaboratively across teams to improve service delivery and customer outcomes
• Supporting continuous improvement, policy development and operational strategy

About You
You will bring strong leadership experience within income management, housing or a related environment, with a track record of delivering results.

You will demonstrate:

• Proven experience managing teams in a fast-paced, target-driven environment
• Strong leadership and people development skills with the ability to motivate teams to achieve KPIs
• Excellent communication skills and the ability to influence a wide range of stakeholders
• In-depth knowledge of housing law, landlord and tenant legislation and welfare reform
• Strong organisational and problem-solving abilities with a proactive approach
• Experience working with internal and external partners to resolve complex cases
• Ability to analyse performance data and support strategic decision-making

About the Organisation
This organisation is one of the UK’s leading housing associations, providing homes for hundreds of thousands of people across London, the South East and the North West. With a strong social purpose, they are committed to delivering high quality housing and improving lives.

They place people at the heart of everything they do and are committed to building an inclusive and supportive workplace where diversity is valued. Sustainability and long-term impact are also central to their approach.

Other roles you may have experience of could include: Regional Income Manager, Head of Income, Rent Services Manager, Arrears Manager, Housing Income Lead, Tenancy Sustainment Manager, Revenue Manager

Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Prospectus is delighted to be supporting our client in their search for a Head of Communications and Marketing.

The organisation is a charity that believes that experienced professionals can make exceptional teachers who shape young lives. That’s why, since 2017, they have worked to attract, support and champion those who make a courageous career leap into the classroom; more than 1,300 so far.

The charity currently has teachers in over 700 schools, teaching over 125,000 students. Their purpose is to stand beside career-change teachers as they navigate a new professional identity and bring their experiences, skills and networks to the students, subjects and schools that need them.

The charity has developed a strong brand, reflecting it’s unique work in the sector, and has some high-profile champions and advocates who enable the charity to secure regular national print and television coverage. The charity invests significantly into it’s marketing budget to achieve it’s goals of recruiting new career changers to it’s programmes.

This Head of Communications and Marketing role is available on a permanent contract and full-time or part-time basis (0.8 FTE/4 days per week). This is a hybrid role where you will be mainly based from home. The postholder will be based in London for monthly co-working days with the team and meetings with external clients when needed. The salary range for this role is £46,000-£50,000 FTE (dependant on level of experience).

In this role you will report to the Director of Philanthropy and Communications, and together, provide strategic leadership to shape and share the charity's story, driving engagement across key audiences to support their mission and vision.

You will work closely with the Recruitment Director and their team to shape marketing strategy to recruit new teachers through digital channels. You will oversee and maintain the website, blogs, annual impact report, films, and core content. You will develop and grow the Now Teach brand, ensuring brand consistency across all channels.

You will manage a significant budget and play a key role in maximising return on investment. You will create and monitor communications metrics and KPls. You will provide media support by managing an outsourced press office to secure targeted coverage aligned with the charity's strategic priorities. You will identify and develop new opportunities in line with their strategy. You will also own and use the marketing automation platform (Active Campaign), automating marketing activity.

To be successful in this role, you be a proactive and hands-on individual with demonstratable experience in a strategic marketing and/or communications role. You will have a proven track record of communicating a cause using a range of communications tactics and engaging external audiences. You will be comfortable with designing and implementing ideas to support with developing and improving strategy.  

You will have strong communication skills, with the ability to work with different internal departments, external contractors and consultants. You will also have experience in line management. You will have strong project management skills and experience using marketing automation platforms and other multichannel marketing technologies.

To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.

Senior Media & Campaigns Officer

We are seeking a proactive, media-savvy Senior Media & Campaigns Officer to deliver impactful campaigns that drive change and influence national conversations.

Position: Senior Media & Campaigns Officer
Salary: £30,000 - £35,907 per annum, Plus £3000 London Allowance
Location: London (hybrid, minimum 2 days in the office)
Hours: Full-time
Contract: Permanent
Closing Date: 30th April 2026

About the Role
This is a key role within a communications and campaigns team focused on raising profile, influencing decision-makers and delivering meaningful change. You will play a central part in shaping and delivering creative campaigns, with a strong focus on media relations and public engagement.

Key responsibilities include:

• Planning and delivering integrated campaigns across digital and offline channels
• Drafting press releases, briefings and compelling campaign content
• Managing media enquiries and building relationships with journalists
• Supporting campaign strategy development and identifying opportunities to influence policy and public debate
• Creating engaging supporter actions using campaign platforms
• Monitoring and evaluating campaign and media performance
• Coordinating internal and external stakeholders to deliver campaigns effectively
• Managing campaign data and ensuring compliance with GDPR

About You
You will be an enthusiastic and driven communicator with a strong understanding of media and campaigning.

You will bring:

• Experience in media relations, campaigns or communications roles
• Strong writing skills with the ability to communicate complex issues clearly
• Confidence working with data, systems and campaign platforms
• Excellent project management and organisational skills
• Ability to build relationships and work collaboratively across teams
• A proactive approach with the confidence to generate ideas and respond to fast-moving issues
• Knowledge of how to influence decision-makers and shape public conversations
• Understand how social media and digital channels can be effectively used to amplify campaigns

Experience within the charity or public sector, or working on social impact issues, would be beneficial but not essential.

About the Organisation
You will be joining a values-led organisation committed to improving lives and driving meaningful social change. The team works collaboratively to influence public attitudes, shape policy and ensure that important issues remain high on the national agenda.

Other roles you may have experience of could include; Media Officer, Campaigns Officer, Communications Officer, Public Affairs Officer, PR Officer, External Affairs Officer

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP

About Smile Train 

Smile Train is the world’s leading cleft focused organization. Our goal is to transform the lives of every person impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our patients with free, life-changing, comprehensive cleft treatment. Our sustainable model has allowed us to reach more than 2 million children in 75+ countries in the past 25 years, and we still feel like we’ve just started. We are truly changing the world one smile at a time!

Role Summary:

We are looking for a highly skilled Communications Manager to lead and execute communications efforts for Smile Trian UK. Working in close collaboration with Smile Train’s Communications Team in HQ, you will support executing the global communications strategy at the local-level for Smile Train UK to elevate the organization’s global voice and inspire philanthropic engagement.

Through communications excellence and effective management of Smile Train UK’s PR and organic social media, you will amplify the many powerful stories of our cleft treatment and care programs partners, and patients in ways that strengthen connection, elevate understanding, and expand global impact.

If you are passionate about leveraging your communications skills to advocate for Smile Train’s purpose — to empower local medical professionals and create sustainable, long-term solutions for children and families affected by clefts around the world – then this is the right role for you!

This is a full-time, hybrid opportunity starting as soon as possible. You will be based in our London Bridge Office on Wednesdays and Thursdays and there will be periodic travel on a needs basis.

Reports To: UK Fundraising Director
Key Responsibilities:

• Execute Smile Train UK communications efforts in alignment with global communications plans and standards to increase awareness of cleft lip and palate and Smile Train.
• Align local Smile Train UK public relations plans and media vendor partnerships with the global PR strategy, ensuring agencies align with Smile Train’s goals, brand voice, and strategic priorities.
• Manage Smile Train UK media outreach to the press to generate awareness and publish timely news through press release development, media pitches, media alerts, op-eds, etc. in alignment with global standards and priorities
• In collaboration with Smile Train headquarters, develop and execute Smile Train UK’s organic social media content and campaigns to enhance engagement, grow reach, and strengthen Smile Train UK’s brand presence across all platforms.
• Effectively manage external Smile Train UK PR and organic social media agencies and ensure all activities are completed on time and within budget 
• Collaborate with the Smile Train HQ Communications Team to develop global communications campaigns and execute localization for Smile Train UK
• Collaborate with the Smile Train HQ Website Team to align UK specific content pages on the Smile Train UK website as required
• Collaborate with the Smile Train UK Fundraising Team as needed for communications and content support, including event support (e.g. invites, event materials, speeches, videos) and impact and annual report development.
• Support implementation of global brand standards through local alignment of assets, toolkits and messaging with global brand guidelines
• Report to senior stakeholders on performance of Smile Train UK’s PR and organic social media
• Build and manage Smile Train UK’s PR and organic social media budgets, handle invoice processing, and ensure expenses remain within budget 
• Other duties as appropriate for this role.

Supervisory responsibilities: No permanent staff supervisory responsibilities

Required Education and Experience:

• 5+ years of experience working in a Communications role, with a proven track record of driving PR and organic social media; in the non-profit sector or comparable commercial environment.
• Bachelor’s degree or equivalent in Communications, Public Relations, Marketing, or related field, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
• Strong understanding of major social media platforms and tools.
• Passion for communications and public relations with the ability to connect the dots to drive awareness across the UK.
• Strong oral and written communication skills, with the ability to adapt messages to varied audiences.
• Able to take ownership of a process and to use problem solving skills to resolve issues.
• Strong team player with excellent professional and interpersonal skills to effectively collaborate across a global team.
• Effective project manager who is detail-oriented with strong organisational and time management skills.
• Experience managing external agencies. 
• Able to function both independently and as part of a global team.
• Familiar with the Microsoft Office suite (Outlook, Excel, Word, and PowerPoint).
• Flexibility to work evenings and weekends when necessary to ensure all external communications are handled efficiently and appropriately.
• Passion for Smile Train’s purpose and values.

Accountability Expectations: 

• Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.

• Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. 

• Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.

• Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role 

• Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment 

Compensation Range: £40-50   

Travel: Ability to travel, when necessary, for agency partner meetings, organizational events, and periodically as required

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.

Application Information:

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.

The Literacy Pirates is an educational charity working across the UK to develop the literacy, confidence and perseverance of children who are falling behind in school and have fewer opportunities in their personal lives. We offer in-person and online literacy programmes that support children to meet age-related expectations in reading and writing, succeed in school, and thrive beyond the classroom. 

Literacy Pirates is at an incredibly exciting point in its 15-year journey, as we embark on a period of national expansion with a target to quadruple the number of young people we support over the next four years. The Communications Manager role is critical to achieving our national expansion ambitions. We are excited to be able to recruit for this specialist role to develop our brand and lead the investment in our communications and marketing capacity. 

Objectives

To develop and implement a communications strategy that supports the organisational expansion strategy as well as growth in the three key areas of school recruitment, volunteer recruitment and fundraising performance. 

Developing high-quality communications content and stewarding key external relationships in support of organisational comms work.  

Key Responsibilities

• Develop audience specific communications strategies and work with departmental managers to deliver targeted campaigns to recruit volunteers, school partners and new funders. 
• Produce high-quality written, visual and digital content translating our impactful work to be accessible, engaging and audience/channel specific. 
• Develop close and supportive relationships with external ambassadors and other allies, in support of organisational communications work.
• Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity 
• Continue the development of our new website, including monitoring analytics. 
• Support freelancers, interns and internal colleagues to design high quality video, social media, print and digital material 
• Drive storytelling initiatives by sourcing and sharing case studies and impact stories that inspire donors and the wider public. 
• Proactively identify communication opportunities as well as new relationships with external individuals and organisations.
• Manage an engaging newsletters distribution system to a range of key audiences. 
• Continue to develop the quality of all external communications ensuring all materials are aligned with our brand guidelines, key messages, and core organisational strategy. 
• Recruit and then manage a Communication and Marketing Associate in year two, resource permitting. 
• Work with the Senior Leader Team to develop and implement our PR & media strategy. 
• Work across the charity to upskill and develop the team in effective, user-centred communications. 
• Work to ensure safeguarding and dignity of children and families are central to all organisational communications.  
   

Person Specification

• 3 years’ experience within a digital communication role 
• Excellent copywriting skills with an ability to craft clear, engaging content for different audiences to tight deadlines 
• Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time 
• Good knowledge of the digital and social media landscape and emerging trends. 
• The ability to simplify complex concepts into plain, compelling English. 
• Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work 
• Experience of digital content creation, commissioning and management 
• Proficiency newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients 
• Experience of managing suppliers, partners and contributors 
• Familiarity with design software for creating digital assets, such as Canva 

Personal attributes 

• Self-starter, able to work proactively and intuitively 
• Able to work to varying timelines and prioritise own workload accordingly 
• Ability to communicate with a range of people of different levels, disciplines and backgrounds 
• Passionate about addressing poverty and inequality, and commitment to equality and diversity 

Salary: £40,000 – 42,000 (incl. London Weighting)

Contract: Full time, Permanent
Location: London based, two days in the office, with the option to work remotely three days

How to apply

To apply for the position, complete our online application form and upload a CV by midday on Friday 1st May 2026.

Job Title:  National Safeguarding Operations Manager

Salary: £63,000 per annum(Band H, Level 3, Inclusive of Outer London Weighting & Market Supplement)

 Location: Gilwell Park, Chingford, London (with hybrid working) 1 day present in office per week; that includes in-person Team Meetings/Trainings

Contract Type: Permanent

Working Hours: 35 per week

About The Role:

We’re looking for an experienced National Safeguarding Operations Manager to lead the day-to-day safeguarding and vetting operations across Scouting in the UK. This is a senior, influential role where you’ll shape practice, guide complex decision-making, and ensure the highest safeguarding standards are embedded across the Movement.

As the National Safeguarding Operations Manager, you will (Key Responsibilities):

• Lead the operational delivery of safeguarding and vetting across The Scouts

• Provide expert oversight, supervision and direction on complex and high-risk cases

• Develop and support managers and team members through coaching, training and reflective practice

• Shape and contribute to national safeguarding policies and procedures, ensuring legal and best-practice compliance

• Represent The Scouts at multi-agency, statutory and court proceedings when required

• Use data, insight and trend analysis to drive continuous improvement in safeguarding practice

• Ensure 24/7 professional safeguarding advice is available to volunteers through on-call arrangements

• Build strong, collaborative relationships with statutory bodies, government and sector partners

What you’ll bring as our National Safeguarding Operations Manager:

• Significant experience managing a safeguarding function

• Strong case management and supervision expertise

You are:

• Personable, approachable and highly professional

• Discreet, ethical and trusted with sensitive information

• Flexible, open-minded and solutions-focused

• Committed to delivering a high-quality, people-centred service

• Experience using data and analysis to improve safeguarding practice

• Confidence working with and supporting volunteers

• Excellent communication, leadership and interpersonal skills

• The ability to make risk-based decisions and remain calm under pressure

Benefits include:

• 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas

• Flexible working hours

• Double-matched pension up to 10% of gross salary

• Generous family leave and support as a family-friendly employer

• Access to our Learning & Development hub for ongoing training

• Recognition as Charity of the Year (Charity Times Awards 2022)

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Wednesday 29th April 2026

Interviews will be held in person at Gilwell Park, Chingford, on Wednesday 13th May 2026.

Strictly no agencies!

The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Interim Internal Communications Officer role. This position plays a vital part in ensuring staff feel informed, engaged, and connected through engaging content and dynamic channels, supporting the organisation’s strategic goals during a crucial transitional period.

Key Responsibilities:

• Collaborate with senior team members to develop and implement internal communications strategies that foster engagement and clarity.
• Craft compelling, accessible content for a variety of channels including intranet, newsletters, emails, posters, digital screens, and online communities.
• Interview colleagues and shape initial inputs into polished stories and updates, ensuring clarity and impact.
• Create basic multimedia assets, including graphics and short videos, to enhance internal messages.
• Manage regular content cycles such as weekly intranet news or newsletters, maintaining high standards and deadlines.
• Lead the production of email updates for colleagues and line managers, ensuring timely delivery and relevance.
• Support the organisation and promotion of internal events, including webinars, town halls, and conferences, from invitation creation to post-event follow-up.
• Maintain and update intranet pages, offering guidance to other teams on content management.
• Monitor and evaluate internal communication effectiveness through data analysis, recommending improvements.
• Act as an initial point of contact for internal communications queries, advising colleagues on content sharing best practices.
• Assist with media monitoring and active participation in team meetings, workshops, and planning sessions.
• Support the preparation of progress updates for trustees, volunteers, and donors by repurposing content and tracking distribution timelines.

Person Specification:

• Proven experience creating and distributing internal communications via digital and face-to-face channels.
• Experience supporting or delivering organisational events, both online and in person.
• Ability to produce engaging stories by interviewing colleagues and shaping content effectively.
• Familiarity with digital tools such as Microsoft SharePoint, Teams, Canva, and basic video editing software.
• Strong writing, editing, and storytelling skills, with an eye for detail.
• Excellent verbal communication and interpersonal skills, capable of building relationships across diverse teams.
• Organised, adaptable, and able to manage multiple deadlines with a collaborative approach.

What’s on Offer:

• Pay: £126.48 per day + £22.35 daily holiday
• Location: Hybrid – 2 days per week in Central London Office
• Contract: 4 month contract

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.