Operations management jobs

We are looking for our next Chief Executive,  This is an exciting opportunity for someone who thrives in a small organisation where they can combine strategic leadership with practical delivery. 

Feeding Coventry is a small but ambitious charity dedicated to providing relief to people in need in Coventry and Warwickshire, specifically providing new and alternative ways to support people with the complex issues behind their reasons for experiencing hardship.

We are looking for a strategic and hands-on leader who can work closely with our Board of Trustees, staff, volunteers, and partners to deliver meaningful impact for the communities we serve. The role is part-time and can be worked flexibly over 5 days.The role will be primarily based in Foleshill Community Centre but with an opportunity for some hybrid working. 

Job Title: Programme Quality Coordinator – Connect To Work
Salary: £32,283 – £34,815 per annum
Hours: Full Time – 37 hours per week
Location: Based in the North East Combined Authority Region – 1 x Newcastle & 1 x North Tyneside

About us

Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About the role

As our Programme Quality Coordinator, you’ll be at the heart of maintaining and enhancing the high-quality, high‑fidelity delivery of IPS (Individual Placement and Support) across our programme partners. Your work will ensure that Employment Specialists and delivery teams are fully supported to achieve life-changing results for participants.

About you

We are seeking a motivated professional who can uphold high standards of quality and collaboration across a complex programme environment.

The ideal candidate will demonstrate:

• Strong understanding of quality assurance and programme standards.
• Ability to build effective relationships with health and community partners.
• Confident in analysing performance data and supporting improvement.
• Highly organised, with the ability to manage multiple priorities.
• Committed to participant‑centred practice and safeguarding standards.

Closing date: Midnight on Thursday 9th April 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Candidates may also be searching for similar roles such as: Quality Assurance, Programme Delivery, Compliance Coordinator, Information Management, Programme Improvement, Governance Coordinator or Programme Integration.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

People Administrator

Salary: Band 3 £27,152.71 - £30,443.60 per annum inclusive

Contract type: Permanent, full-time

Hours of work: 37.5 hours per week (Hybrid – up to 1 day from home)

About the job role

An exciting opportunity has arisen for the position of People Administrator at St Joseph’s Hospice. This is a vital role in supporting the employee experience and helping deliver on our mission of continuous improvement, innovation, and compassionate care.

You will be responsible for a wide range of administrative duties across recruitment, onboarding, HR systems, records management, and general support. This is a varied role suited to someone highly organised, with a keen eye for detail, and a genuine commitment to providing excellent internal service to our teams.

Contract type: Permanent, full-time, 37.5 hours per week (Hybrid – up to 1 day from home).

About you

You’ll bring solid admin experience from a busy environment, with a professional, organised approach and great attention to detail. You’re someone who can manage multiple tasks, communicate clearly, and enjoys using and learning new systems and ways of working.

• You’re approachable, proactive, and always willing to help.
• You handle sensitive information with care and discretion.
• You’re confident using Microsoft Office and enthusiastic to learn new systems.
• You’re happy to support a range of admin tasks across recruitment, onboarding, and employee records, helping the team stay organised and responsive.

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

For further information, please see the attached Recruitment Pack.

To apply, please visit our recruitment page via the apply button.

Closing date: 6 April 2026.

Interviews: 15 April 2026.

Please provide a supporting statement that sets out why you think this role is right for you and how you meet the knowledge and experience criteria in the person specification. Please note that it is essential that you provide this statement as it will be used as a basis for shortlisting.

Job title: Employment Advisor
Salary: Circa £26,049 per annum
Hours: Full time
Reporting to: Project Manager
Location: Carlisle / Workington, Cumbria

About us

Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.

About the role

Working as a member of the Employment Team you will engage on a 1:1 basis with our employment programme participants, establishing and maintaining excellent relationships to understand and meet their individual needs.  You will develop personal action plans which enable movement of these people towards and into further sustainable employment. You will work in a friendly, busy employment team environment to ensure programme performance targets are consistently achieved to meet requirements of the allocated contract.

A bit about you

We want someone like you with the confidence to positively engage and motivate people from a wide range of backgrounds. In your role you will work closely with the local community and employers, supporting referrals onto the programme and identifying employment opportunities. You will enable participants to develop valuable work based skills and gain knowledge.

Your role will require you to be supportive and understanding, be able to deal with any issues that may arise confidently. You will have strong interpersonal skills and be able to adapt them pending on what you are dealing with, communicating at different levels as key in this role.

Closing date: Midnight on Tuesday 31st March 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

Interested?

If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

The Salvation Army – Assistant Head of Legacy and In Memory Fundraising
Location: Hybrid working, 2 days in office, London SE5.
Salary: £53.952 – £57,055 per annum.
Contract: Permanent, full-time hours. 

The Salvation Army, the UK’s leading social welfare charity, is seeking an Assistant Head of Legacy and in Memory Fundraising to increase the number of In Memory donors and legacy supporters who will leave a future gift to the charity in their Wills.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded.

The Assistant Head of Legacy and In Memory Fundraising is a senior role in the Legacy and In Memory Fundraising team, working alongside the Head of Legacy and In Memory Fundraising to drive activities after a significant and sustained investment in this area by the organisation.
The role will lead on the delivery of a multi-channel legacy marketing programme and championing legacy giving across the organisation. The post-holder will be responsible for establishing a year on year 10% increase in the number of legacy enquirers, considerers, intenders and pledgers to the charity, as well as establishing a new in memory fundraising programme that will increase annual income.
The successful candidate will have extensive expertise in all aspects of legacy and in memory fundraising and of project managing multiple campaigns across a range of channels, achieving and improving target revenues. You will have a track record in successful strategic planning, management and implementation of strategy and be a highly organised project manager able to work across simultaneous complex projects.

Your excellent leadership and people manager skills working and building high performing teams will be combined with strong financial management and analytical abilities. You will also be skilled in creative development and be an excellent communicator, able to influence at a senior level and to develop strong, successful, collaborative and influential working relationships. Finally, you must be able to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 30th March, 9am

This is a proactive, hands-on role where you’ll develop compelling fundraising content, support high-impact campaigns, and play a key role in growing our Regular Giving programme. You’ll combine creativity with insight — crafting powerful donor communications while using data to improve performance and retention.

As a key member of the Fundraising Team, you will work closely and collaboratively with colleagues across the organisation, including Finance, Client Services, and Communications & Marketing. Your excellent communication and relationship-building skills will be essential as you identify and assess partnership opportunities and ensure these are effectively passed to the relevant fundraising leads for cultivation and development.

If you are looking for a new and rewarding challenge, come and work for Thrive.

Our Fundraising Officer is to be based at Thrive Reading (National Office) with 3 days working from the office and 2 days working from home .

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

Wilder Ecology, a subsidiary of Suffolk Wildlife Trust, is looking for a Business Support Officer to support the day-to-day administrative running of our consultancy. Wilder Ecology is a purpose-driven consultancy where every profit helps support the Trust’s vision of a wilder Suffolk, with nature thriving because people value it and take action to protect it.

This is an exciting opportunity for a well-organised and detail-focused professional to provide essential administrative, financial & operational support to the Wilder Ecology team. The successful candidate will help coordinate contracts, manage records & SharePoint file management, support enquiries, arrange equipment & servicing, assist with quotations and tender submissions and ensure important documentation is kept accurate and up to date. The role will involve working closely with the finance team to maintain contract records, monitor budgets, process expenses, support invoicing, purchase orders and help track financial performance across the consultancy.

Alongside strong administration & finance support, the post holder will contribute to the profitability & growth of the consultancy by helping analyse contract costs and financial performance, ensuring the team has the information needed to make effective decisions. This role would suit someone with excellent organisational skills, a strong eye for detail and confidence working across administration, finance and business support.

Wilder Ecology is the ecological consultancy of Suffolk Wildlife Trust. It provides specialist ecology services through a team of expert ecologists, with work focused on ecology, wildlife conservation & Biodiversity Net Gain. The consultancy delivers professional advice & survey services to high ecological & professional standards, working in accordance with CIEEM guidance and the Biodiversity Code of Practice for Planning and Development, and is also ISO-certified.

As part of Suffolk Wildlife Trust, Wilder Ecology combines commercial ecological consultancy with a strong conservation purpose. It is a member of The Wildlife Trust Consultancies network, which brings together consultancy teams affiliated with local Wildlife Trusts to share expertise, training & knowledge and to collaborate on larger projects. All profits generated by Wilder Ecology are passed back to Suffolk Wildlife Trust, helping to support the Trust’s wider work to protect & restore nature across Suffolk.

This is a permanent position working 20 hours per week (days and hours to be discussed at interview). The base of work will be Brooke House and the starting salary will be between £13,847.70 and 14,847.70 per annum (FTE £27,839.44) depending on skills, knowledge and experience.

To apply for this opportunity, please submit an application via our website by 9:00am on Tuesday 31 March 2026. The interviews are planned for Tuesday 14 & Thursday 16 April 2026 at Brooke House in Ashbocking.

Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail.

We are committed to being an inclusive organisation where everyone is welcome. As a conservation charity, we recognise the value of diversity both in nature and in our staff & volunteers. Suffolk Wildlife Trust is an organisation where everyone feels respected, valued & empowered to contribute, so that together we can deliver our vision, mission & strategic goals for a wilder Suffolk.

War on Want challenges the root causes of poverty and injustice. We run impactful campaigns in the UK - and work with partner organisations across the Global South. We are currently relaunching our trade justice campaigning and are looking for an energetic early career campaigner to work on it. 

The trade system sits at the heart of the rigged global economy. It perpetuates social, economic and climate injustice. From fossil fuel corporations suing governments in secret courts, to British mining giants violently extracting minerals from countries in the Global South, to upholding neocolonial patterns of economic inequality. 

Our re-launched campaign will challenge these secret ‘ISDS’ courts and the dangerous global rush for critical minerals, while championing trade justice.

This is a diverse and challenging role. On a typical day, the successful candidate might be planning a panel discussion, producing social media content, meeting an MP, carrying out research, organising a protest, or coordinating with allied organisations. We are looking for an ambitious self-starter with a passion for social justice. 

Take a look at the application pack or get in touch to find out more.

We’re looking for a passionate and dedicated Community Engagement Fundraiser to play a crucial role in delivering our ambitious fundraising targets by engaging local businesses, community groups and organisations. Your goal will be to grow our supporter engagement by developing relationships and drive income through innovative and creative events, campaigns and appeals while raising awareness of Keech’s vital work across the community.

Key Responsibilities:

• Support with the development and delivery of community activities and campaigns working across wider fundraising team
• Build strong relationships with a diverse range of groups and individuals within local community
• Maintain and enhance relationships with existing donors
• Be a Keech ambassador and attend public events to raise awareness of our services

What we’re looking for:

• Excellent problem solving skills with the ability to work collaboratively across teams
• Excellent organisational and communication skills to deliver on high standards and meet targets
• Previous experience within fundraising or marketing
• Project management skills
• Ability to inspire, support and empower volunteers

Why join us:

• A competitive salary and generous annual leave
• Ability to carry over your existing NHS pension scheme
• Healthcare scheme
• Free car parking and cycle to work scheme
• Career development and progression opportunities
• A caring, supportive and inclusive environment

For further details, please see the Job Description and Person Specification below.  

Interview date: Wednesday 8th April 2026

As an equal opportunity and disability confident leader accredited employer, we value diversity in our workplace. We appreciate the unique perspectives and experiences everyone brings, and we are committed to fostering an inclusive environment.

We reserve the right to close this vacancy early if sufficient applications are received.

Please don't use AI in your application, we want to hear from you, not ChatGPT.

The successful applicant will be required to undertake a basic disclosure and barring services (DBS) check

We are seeking a forward‑thinking leader with a track record in changing organisations that have a good and loyal team in place with a commitment to our mission and values, and the imagination to explore new ways of meeting local needs. A track record of fundraising in the charity sector is needed. Whether you come with a background from the advice sector, the wider charity world, or another relevant field, if you have the vision and drive to steer CAEW into the future, we would love to hear from you.

Job description

Hybrid working arrangement - based in central Birmingham for 2 days per week with flexibility to work from home on other working days.

Salary £29,651 - £32,773 per annum - full time 36 hours per week. 

Benefits include: 30 days holiday, working flexibly policy, non-contributory healthcare benefits, season ticket loans and a company pension scheme.

Deadline for applications: 30 March 2026.

Interview Date: 10 April 2026.

We are the British Dietetic Association (BDA). We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of more than 12,000 dietetic professionals.

We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our vision is to improve the health of the UK population by: protecting and improving health and care services, developing health and social care nutrition policy, improving the impact of dietetics and promoting positive discussion on food, nutrition, wellbeing and health.

Role details:

The BDA is seeking a Volunteer Coordinator (Country Boards). This role provides governance and administrative support to the BDA's four Country Boards across England, Scotland, Wales and Northern Ireland, covering everything from scheduling meetings and taking minutes to tracking workplans and maintaining records. The postholder will also act as a key communication link between the Country Boards, local branches, BDA staff teams and members, ensuring information flows clearly in both directions. It's a varied, detail-oriented role that sits at the heart of the BDA's volunteer governance structure.

Ideal candidate:

We're looking for a highly organised Volunteer Coordinator with experience of supporting committees, boards or governance processes. The successful candidate will be confident managing a varied workload across multiple groups, with a keen eye for detail and the ability to communicate clearly with a wide range of people, from staff colleagues to volunteer board members and branch leaders. Proactive by nature, you'll anticipate what's needed and keep things moving without being asked. A solid understanding of governance and accurate record keeping is essential, along with a collaborative, can-do attitude.

Who are we

Unlocking Potential is the charity that supports schools and communities to ensure no child or family struggles alone with their social, emotional and mental health needs. We provide flexible, over-time, multi-disciplinary therapeutic support that meets children and families where they are, and enables them to feel safe, understood and the best version of themselves.

The scale of the social and mental health challenges affecting children and families in the UK is greater than ever before and our services for schools, and with families, is an impactful response to unprecedented demand and unmet need for therapeutic support.

Our Purpose

Unlocking Potential is the charity that supports schools and communities to ensure no child or family struggles alone with their social, emotional and mental health needs. We provide flexible, over-time, multi-disciplinary therapeutic support that meets children and families where they are, and enables them to feel safe, understood and the best version of themselves.

Vision

Everyone feels supported, equipped and able to achieve their potential.

Mission

Our mission is to provide tailored therapeutic support to more children, while training the practitioners of the future to build holistic, resilient social systems that equip children and their families with the confidence, tools, and skills to thrive at school and within their communities.

Values

Individual

Everything we do is about the individual and what is right for them – no two children, families or schools are the same.

Innovative

We look for new solutions, evolving our thinking and approach – ensuring the use of bold, co-designed practice.

Collaborative

We choose to work with others to find the best solutions – we are stronger together.

Overview

This is an exciting time to be joining the charity! Our new strategy focuses on growth and long-term sustainability, with ambitious plans to extend our reach and impact nationally and to expand and diversify our services. Our long-term ambition for the future is a transformed landscape of multi-disciplinary therapeutic support in schools, with UP acknowledged and recognised as a thought-leader, innovator, preferred collaborator and convener.

This role is a fantastic opportunity for an experienced SaLT who is passionate about transforming children’s life chances and is keen to lead and grow a Speech and Language Therapy service in the field of Social Emotional Mental Health needs.

The children we typically support are those with mild to moderate social communication needs. These are the children that don’t meet the criteria for community paediatric and CAMHS services and are often at significant risk of developing mental health and behavioural difficulties later on in life. We also offer EHCP work for more complex cases. 

In this role you will be working operationally and strategically. Drawing on your experience as a SaLT, alongside your excellent communication and mentoring skills, you will manage a team of SaLTs ensuring that high-quality Speech and Language Therapy is delivered across our partner schools and support the oversight of the SaLT trainee model, ensuring strong relationships with training providers and high-quality trainee placements.

You will also lead the SaLT service’s strategic growth and development, working with the Clinical Manager, Clinical Director and Director of the Schools Programme to expand the service across more schools, develop our offer and model, and respond to external opportunities as they arise. 

There is real opportunity for you to make this role your own. We are looking for someone interested in working in an innovative, self-directed and flexible way, who can champion the value of the MDT working and collaboration to ensure the best outcomes of our children and families. 

Grant Finance Officer - French speaking

Location: Vauxhall, London (minimum of 1 day per week in the office)
Contract Type: Contract – approx. 6 months with possible renewal
Salary: £34,620 - £35,795 (pro rata)

· Support international grant-funded programmes across West Africa, managing budgets and financial reporting for partner organisations

· Work with experienced finance teams to develop processes, maintain accurate budget tracking, and prepare donor reports

· 30 days annual leave plus bank holidays, with 6% pension contributions and employee assistance programme

· Grow your finance career in a mission-driven charity sector organisation committed to meaningful impact

· Flexible working with hybrid arrangements - just 1 day per week in London office

Our client is a leading international human rights charity with over 180 years' experience tackling modern slavery globally. They're seeking a Grant Finance Officer to join their team in London, supporting their vital work across West Africa. If you have experience managing project budgets, strong Excel skills, and fluency in English and French, this role offers the chance to combine financial expertise with purposeful work in the charity sector.

Company Overview

Our client is the world's oldest human rights organisation dedicated to ending modern slavery everywhere. Working with survivors, partner organisations, responsible businesses and governments, they challenge the systems that enable slavery to exist - including human trafficking, child slavery and forced labour. The organisation is built on values of integrity, transparency and accountability, with a zero-tolerance approach to corruption and abuse. They actively welcome applications from diverse backgrounds and are committed to creating an inclusive workplace where everyone can thrive.

Position Overview

As Grant Finance Officer, you'll play a vital role in supporting the financial management of grant-funded programmes across West Africa. You'll work closely with programme teams and international partners to ensure budgets are accurate, finances are properly tracked, and donors receive timely, compliant reports. Your work directly enables the organisation to deliver its mission effectively, ensuring funds are managed with integrity and used to maximum impact in the fight against modern slavery.

Responsibilities 

· Liaise with programme coordinators and West African partners to establish, review and monitor budget forecasts throughout project lifecycles

· Receive, review and verify monthly financial reports from partners, checking accuracy and identifying discrepancies

· Collect and review supporting evidence for all expenditures, ensuring compliance with donor requirements

· Support partners in maintaining accurate project budgets and resolving budget-related queries

· Review quarterly financial forecasts and assist in preparing comprehensive finance reports for donors

· Prepare grant modification requests when budget changes are needed, liaising with donors as required

· Maintain and update budget trackers, working alongside the Grant Finance Coordinator

· Develop final financial reports at project completion and support annual audit processes

· Support the development of partner budgets and budget narratives for new funding applications

· Create and maintain budget and reporting spreadsheets for newly funded projects

Requirements

Essential:

· Proven experience developing and monitoring project budgets in a structured environment

· Fluency in written and spoken English and French

· Strong proficiency with MS Office applications, particularly Excel for budget tracking and analysis

· Experience using computerised accounting systems for purchase ledger functions

· Excellent organisational skills with meticulous attention to detail

· Ability to work systematically and calmly under pressure, meeting tight deadlines

· Customer-focused approach with strong communication skills

· Self-motivated, proactive problem-solver who finds solutions independently

Desirable:

· Experience processing invoices and payments to overseas suppliers in foreign currencies

· Part-qualified or fully qualified accounting professional (CCAB or equivalent)

· Previous experience working in the charity or not-for-profit sector, ideally an NGO

Benefits

· 30 days annual leave (pro rata) plus bank holidays

· Pension scheme with 6% employer contribution (2% minimum employee contribution required)

· Employee assistance programme offering confidential support and wellbeing resources

· Cycle to work scheme

· Hybrid working arrangement with flexibility to work from home

Alongside this generous package, you'll join a values-driven organisation where integrity and impact matter. You'll collaborate with a dedicated team committed to ending modern slavery, working in an inclusive environment that welcomes diverse perspectives and actively supports professional development.

How to Apply

Please send your CV for further consideration.

Closing date: Ongoing / ASAP – with interviews likely week commencing 6th April 2026

Director of Commercial Services

Salary: £60,727
Location: University of Reading Students’ Union
Contract: Full Time – 37.5 hours per week (worked flexibly)

Are you ready to shape exceptional student experiences through vibrant and innovative commercial services?
Reading Students’ Union is seeking a progressive and values-driven Director of Commercial Services to provide strategic and hands-on leadership across all commercial services, helping to deliver outstanding spaces, services and experiences for the student community.

About Reading SU

Reading Students’ Union is an independent education charity led by, and for, students.

The Students’ Union is central to the University experience and works to support all aspects of student life for the 19,000 plus students studying at the University of Reading. Located in one of Britain’s top green spaces, the Students’ Union is an ambitious and diverse organisation, committed to supporting every student at Reading University in achieving personal success.

Reading SU sits at the heart of a thriving student community, with activities and initiatives inspired by students themselves. The Students’ Union is committed to promoting the interests and welfare of its members, representing their needs, and offering opportunities for personal development through a wide range of social, cultural, sporting and recreational activities.

This commitment to student experience also underpins the Union’s commercial activity. Reading Students’ Union’s venues, services and events are designed to be inclusive, welcoming and vibrant spaces where students can connect, feel a sense of belonging and create lasting memories. Guided by student insight, the commercial services play an important role in supporting the Union’s mission while enhancing student life across campus.

About the Role

Reading SU are thrilled to be searching for a Director of Commercial Services, a dynamic leader experienced in licensed trade, catering, events, and marketing. This role is not just about maintaining the status quo but about reimagining and diversifying the commercial services in line with student community needs.

The ideal candidate will be both strategic and hands-on, with an ability to develop Reading SU’s commercial services while also being involved in delivery of the operations.

The successful candidate will not necessarily come from the Higher Education sector but will be able to demonstrate a strong understanding of the trends, challenges and opportunities that shape student life and the Students’ Union sector. They will bring a sound understanding of charity governance and financial management, alongside the strategic and operational capability required to lead complex commercial services within a democratic, student-led organisation.

Reading Students’ Union offers an inclusive and engaging working environment and is passionate about developing its people. The organisation is committed to ensuring its workforce reflects the diversity of the community it serves, respecting individual identity and celebrating differences. Applications are encouraged from all candidates regardless of background, and Reading Students’ Union particularly welcomes applications from candidates from Black, Asian and Minority Ethnic backgrounds and from candidates with disabilities.

The SU offers a range of sector-leading benefits including enhanced leave, onsite nursery, occupational sick pay, access to campus facilities and winter shutdown over the Christmas period- a rare opportunity within the hospitality and commercial sector.

It’s a genuinely exciting time for Reading Students’ Union and we look forward to receiving your application.

Key Dates

Closing Date: Thursday 9th April, 12pm
First Stage Interviews (Remote): 20th April
Final Interviews (In-person): 27th April

Optional Q/A session with the CEO and Interim Commercial Director: 26th March, 12pm. Email to register (see below)

How to Apply

Please click 'Apply' to be redirected to our website, where you can download the Candidate Information Pack and apply.

For an informal conversation about the role and the application process, or to register to the optional Q/A session, please contact our recruitment partners at Atkinson HR Consulting. Their details can be found in the candidate pack.