Policy advocacy manager jobs

PURPOSE OF POSITION

This role is responsible for delivering a high-quality, trauma-informed and gender-informed support service for women living in the Complex Needs service. The post-holder will hold a caseload of women residents who may be experiencing multiple disadvantage, including homelessness, rough sleeping, domestic abuse, mental ill health, substance use, exploitation, offending histories, social isolation and complex trauma.

The Women’s Support Worker will provide persistent, compassionate and practical support to women who may find it difficult to trust services, sustain engagement or accept support consistently. The role requires someone who can build safe, respectful relationships at the woman’s pace, while maintaining clear professional boundaries and supporting women to stabilise, feel safer, reduce risk and work towards their own goals.

The post-holder will work as part of the wider frontline support team, leading on support planning, advocacy and multi-disciplinary working for women residents. They will also support colleagues’ day to day to apply gender-informed practice, strengthen engagement with women and ensure support is coordinated, responsive and centred on women’s safety, choice and wellbeing.

This role forms part of a seven-day rota and will include some evening and weekend working.

WHY THIS ROLE IS DIFFERENT

This specialist frontline role is for someone who wants to make a real difference with women who have experienced exclusion, trauma and barriers to support. You will hold a focused caseload, build trust and coordinate support that helps women feel safer, more connected and able to move forward.

At Your Place, you will join a values-led organisation committed to ending homelessness and providing safe, supportive accommodation. You will be supported through reflective practice, team learning and collaboration with colleagues, managers and partners.

This role gives you the opportunity to shape gender-informed support across the Complex Needs service. You will support colleagues with engagement, risk, safety and advocacy, while keeping women’s voices, choices and experiences central to support planning. Our Values in this role:

• Compassion: We meet women with empathy, patience and respect.

• Inclusion: We value women’s identities, experiences and voices.

• Collaboration: We work with women, colleagues and partners to reduce risk and improve outcomes.

• Growth: We support women, colleagues and services to learn, develop and build on strengths.

RESPONSIBILITIES & ACCOUNTABILITIES

• Deliver safe, consistent and high-quality support to women living in the Complex Needs service.

• Hold and manage a caseload of women residents, ensuring support plans, risk assessments and safety plans are clear, current and outcome focused.

• Lead on casework, advocacy, support planning and reviews, ensuring agreed actions are followed through and progress is recorded.

• Build trusting, persistent and professional relationships with women who may be difficult to engage, distrustful of services or reluctant to accept support.

• Use trauma-informed, gender-informed, strengths-based and motivational approaches to assess needs, plan support and promote positive change.

• Assess, monitor and respond to safeguarding concerns, risk, incidents, non-engagement and changes in presentation, escalating concerns appropriately.

• Coordinate multi-agency support with health, mental health, substance misuse, domestic abuse, criminal justice, adult social care, housing, police and specialist women’s services.

• Lead or contribute to MDT meetings and case discussions, ensuring clear actions, accountability and follow-up to reduce risk and improve outcomes.

• Promote women’s safety, recognising risks linked to trauma, exploitation, coercion, abuse, unsafe relationships, rough sleeping and homelessness.

• Support women to access healthcare, benefits, mental health support, substance misuse services, advocacy, legal advice, education, training and meaningful activity.

• Support the wider frontline team to apply gender-informed approaches in day-to-day casework, engagement, risk management and safeguarding practice.

• Respond to referrals, ensuring eligibility, risks and support needs are clearly understood and recorded.

• Maintain accurate, timely and high-quality records of casework, support activity, safeguarding actions, risk, outcomes and multi-agency communication.

• Work within Your Place policies and procedures, including safeguarding, equality and diversity, data protection, health and safety and professional boundaries.

• Contribute to reflective practice, team learning and service improvement within a Psychologically Informed Environment.

PERSON SPECIFICATION

The requirements below set out the experience, knowledge and personal qualities needed for this role. We welcome candidates with relevant direct experience, education, training or lived understanding of the issues affecting women with complex needs.

Experience, education and knowledge

• Experience of supporting women or adults experiencing multiple disadvantage, complex needs, homelessness, rough sleeping, trauma, domestic abuse, mental ill health, substance use, exploitation or social exclusion.

• Relevant education, training or qualification in women’s support, trauma-informed practice, safeguarding, domestic abuse, mental health, substance use, social care, psychology, criminology, housing, homelessness or a related field.

• Experience of building trust with people who may be difficult to engage, inconsistent in contact, distrustful of services or reluctant to accept support.

• Experience of holding or contributing to a caseload, completing support plans, risk assessments, safety plans, reviews and case notes.

• Understanding of safeguarding, risk management, professional boundaries, confidentiality, equality and diversity, and data protection.

• Awareness of multi-agency working and the role of health, mental health, substance misuse, domestic abuse, criminal justice, adult social care, housing and specialist women’s services.

Skills and abilities

• Ability to provide trauma-informed, gender-informed, strengths-based and practical support.

• Ability to assess risk, respond to safeguarding concerns and escalate appropriately.

• Ability to advocate for women and coordinate support with colleagues and external partners.

• Ability to communicate clearly, build professional relationships and maintain boundaries.

• Ability to manage a caseload, prioritise work and keep accurate records.

• Ability to support women to access services, build confidence and take realistic steps towards safety, stability and independence.

• Good IT skills, including Microsoft Office and case management systems, or willingness to learn.

Personal qualities

• Compassionate, non-judgemental and respectful, with a strong commitment to supporting women affected by homelessness, trauma and multiple disadvantage.

• Patient, persistent and able to build trust at the woman’s pace.

• Reflective and open to learning, supervision, feedback and development.

• Calm and professional when responding to challenging, high-risk or emotionally demanding situations.

• Able to work independently while contributing positively to a wider frontline team.

• Committed to Your Place values of Compassion, Inclusion, Collaboration and Growth.

Desirable

• Experience in a women-only service, complex needs accommodation, rough sleeping pathway, domestic abuse service or specialist homelessness service.

• Experience using In-Form or a similar case management system.

• Knowledge of local services and pathways for women experiencing homelessness, domestic abuse, mental health needs, substance use or exploitation.

Offer of this role is subject to satisfactory DBS and employment checks being completed before starting employment.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

Citizens Advice Southwark provides outreach advice service in hospitals across South East London as well as from our main offices in Peckham and Walworth. We are seeking to recruit a welfare benefits caseworker to undertake casework assisting clients to access their entitlements to welfare benefits and other sources of financial help.

To be successful you will need:

• At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work. This should include advising and undertaking casework on complex cases in social welfare law.
• Demonstrable in-depth knowledge of welfare benefits including those related to disability and sickness.
• An understanding of and commitment to the Aims and Principles of the Citizens Advice service including Equal Opportunities policies.

Closing date: 9.00am Monday 14 September 2026

Interviews: Friday 18 September 2026

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Join our Housing First team and make a lasting difference to people experiencing homelessness and multiple, complex needs. As a Housing First Worker, you will provide personalised, trauma-informed support to individuals in their own homes, helping them build independence and sustain long-term tenancies. You will develop person-centred support and safety plans, manage risk, work closely with partner agencies and build strong support networks around each resident. Using a compassionate, strengths-based approach, you will empower people to achieve their goals, connect with their communities and create lasting positive change.

Main Purpose Of Job:

The Housing First Worker is part of a small dynamic team delivering a personalised, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.

Please use the link below to learn more about the principles of Housing First:

The Principles of Housing First | Homeless Link

Main Areas Of Responsibility:

• Deliver wrap-around intensive, trauma informed support to people with multiple and complex issues within their own independent tenancies.
• Maintain accurate up to date records of progress against individual support plans, safety plans and outcome information.
• Liaise with other agencies to facilitate access to support.
• Regularly review the person-centred support plan to update, record and monitor progress of caseload.
• Build and maintain networks with staff from other stakeholders building support around eacjh of our housing first residents.
• Adhere to good practice safeguarding procedures with a positive risk-taking approach to ensure the wellbeing of vulnerable people.
• Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria.
• Promote, and encourage peer involvement within the service.
• Complete dynamic risk assessments and maintain own safety by following lone working procedures.
• Comply with Homeless Oxfordshire’s policies and procedures.
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

Safeguarding Statement:

Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.

Equal Opportunities:

We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

South East London Mind is looking for a Group Activities Facilitator, in our new Southwark Wellbeing Hub (SWH), to lead an exciting new programme of groups and activities across Southwark. The Group Activities Facilitator will create opportunities for people with mental health needs to connect with others who understand their experiences, gain practical tools and information, and build resilience. This role is an opportunity to make a meaningful difference by ensuring Southwark residents have access to the support and community they need to thrive.

You will be a highly skilled facilitator with good knowledge of mental health and experience supporting people with mental health problems. Your exceptional organisation skills will support the successful delivery of the project and ensure that it is evaluated effectively.

As the Group Activities Facilitator, you will coordinate and facilitate a programme that brings group activities to community spaces across the borough. You will work in partnership with other delivery organisations and community facilitators, helping people feel more connected to the people and resources around them. This will include developing and refining a structured programme and continuously building on feedback.

What you'll be doing:

• Developing and overseeing the safe delivery of a flexible programme of short-term groups to support wellbeing
• Partnering with a variety of organisations and venues to ensure the programme covers a range of needs
• Managing the day-to-day operations of activity delivery, including group & venue bookings and relationships with delivery partners
• Jointly managing a co-production group including service users and local partners to plan programme priorities
• Supporting service users, addressing concerns and encouraging participation, and providing information about upcoming programmes
• Connecting to the wider community to encourage sustainable participation and longer-term options for service users

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 6th September (11:59pm)

Likely interview date: Monday 14th September

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

We are looking for a dynamic, technically skilled Head of Evaluation to play a senior role in shaping and delivering Youth Futures’ evidence strategy.

You will lead a team of Evidence and Evaluation Managers and oversee a portfolio of complex evaluations, helping us generate credible, useful evidence about what works to support marginalised young people into good work.

• Reporting to the Deputy Director of Evidence and Evaluation, you will be responsible for ensuring high-quality delivery of a portfolio of complex impact evaluations.

• You will have a sound understanding of youth employment and/or skills and design evidence-generating projects in a complex field that includes partners from national and devolved government, the third sector and employers.

• You will manage a team of Evaluation Managers, supporting their development while delivering projects that inform Youth Futures’ strategic goals.

This is an opportunity to shape some of the most important evidence being generated on youth employment in England. The role suits someone who enjoys combining technical evaluation expertise with leadership, judgement and collaboration, and who wants their work to influence real decisions about how services, funders and policymakers support young people.

We currently operate a hybrid model of two-days per week in the office and three-days from home.

Please download our recruitment pack for more information on this opportunity. To apply, please visit our website.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

We are seeking an enthusiastic and highly motivated Chief Executive to assume overall responsibility for the management of HMC. The purpose of this senior leadership role is to lead the organisation in fulfilling its purpose of supporting migrants in Hackney and the wider London community, ensuring they can access their rights and overcome injustices in the immigration and social welfare system.

The Work Rights Centre is looking for an experienced and values-driven Immigration Adviser or Solicitor to join our frontline team. In this role, you will deliver life-changing legal advice to vulnerable migrants, while using your frontline insights to contribute directly to strategic campaigns, research, and policy work that challenge the systemic causes of injustice.

This is an ideal opportunity for an empathetic immigration expert who thrives in an agile and collaborative environment, and wants to plug the vital gap in support available through legal aid.

• Pay: £36,000 - £42,000 (depending on qualifications and experience)

• Contract length: Permanent (6-month probation)

• Hours: Full-time (37.5 hours per week, with flexibility for an exceptional candidate)

• Location: London hybrid (with possibility of remote-only for an exceptional candidate)

We offer a high-trust, learning-focused culture, flexible/remote options for exceptional candidates, generous SQE study/funding policies, and enhanced leave, pension, and sick pay benefits

The role

You will provide high-quality legal advice and representation at IAA Level 2/3 or Solicitor standard. Your diverse casework will range from assisting sponsored workers on high-risk visas, to managing complex human rights cases and supporting victims of modern slavery and trafficking. Crucially, your work will not happen in isolation. You will work closely with our employment advice team on overlapping cases, collaborate with policy and comms colleagues to evidence systemic issues, and help deliver public legal information and training.

About you

We seek an enthusiastic professional with at least 3 years of experience delivering high-quality immigration advice, who demonstrates a deep empathy for the experiences of vulnerable migrants.

You will also have:

• Level 2 or 3 IAA accreditation OR status as a qualified Solicitor eligible to practice in England and Wales.

• A 2:1 degree (or equivalent) in law or a related subject.

• At least 3 years’ experience providing immigration legal advice in compliance with IAA/SRA standards.

• Excellent legal research, analytical, and case management skills, with the ability to manage complex caseloads and tight deadlines.

• Outstanding client management and communication skills, with the ability to explain complex legal concepts to lay persons clearly and compassionately.

• A collaborative, team-first mindset and a commitment to the mission and values of the Work Rights Centre.

• Desirable: Knowledge of Modern Slavery and the National Referral Mechanism (NRM), familiarity with social welfare law, or proficiency in a language other than English.

How to apply

Send your CV and a cover letter outlining how your experience, skills, and how you meet the person specification to by Sunday, 30th August.

Shortlisted candidates will be invited to complete a short technical task. 

Even if you aren't sure you check every single box, if you hold the required qualifications, share our commitment to high-quality legal advice, and have a passion for social justice, we strongly encourage you to apply.

Please download the full job description below for detailed responsibilities and organisation FAQs.

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

Leading innovation across the organisation, you will be responsible for developing and delivering a strategy to grow our movement, to increase our membership and reach whilst ensuring we continue to reflect the needs and aspirations of women. You will oversee research into women’s evolving needs and preferences, whilst testing approaches with new external audiences to maximise our relevance, diversity and inclusivity. At the same time, you will actively embed innovation into strategy and decision-making in all areas, constantly find new ways to reach underrepresented women and build a wealth of data to support your recommendations. You will lead transformation across the organisation by championing change, creativity and a forward-thinking strategy that ensures the continued growth for the WI.

Location: Hybrid, with one day per week at our London, Oxfordshire or Wales office.

About you

Highly experienced in innovation, organisational development or programme management, you will bring an impressive track record of instigating and managing successful organisational change that leads to sustainable income generation. You will be adept at designing and delivering pilot programmes, as well as commissioning research and deploying data to support action. The role requires excellent communication skills and the confidence to advise and lead at both senior leadership and Board level, as the organisation looks to you to lead fundamental organisational change. Experience within the charity or not-for-profit sector would be beneficial, as would an understanding of trends and issues affecting women across different demographics in the UK.

How to apply

For further information about this Head of Innovation role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.

Closing date: 3 September 2026.

First round interview (virtual): 11 September 2026.

Second round interview (in-person): 15 September 2026.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

Senior External Affairs Adviser
Contract type: Permanent
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid to our London, Shipley or Glasgow offices (typically once a month in office)
Salary range: £43,000 - £48,000

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

Our organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.

About the role

Join Macmillan Cancer Support as a Senior External Affairs Adviser, where you will play a vital role in shaping and delivering impactful change and external affairs strategies across the UK. Your work will focus on delivering at-scale change for people with cancer, particularly the most marginalised groups.

The External Affairs team is central to Macmillan’s work shaping change and influencing decision makers across the UK, and a key part of your role will be building and stewarding relationships with our external stakeholders.

As a Senior External Affairs Adviser you’ll work flexibly across a whole range of influencing projects to shape the political agenda, which might be in Wales, Scotland, Northern Ireland, at a regional level in England and in Westminster, reflecting our ambitious plans to deliver change for people with cancer across the whole of the UK.

Key responsibilities:

• Provide senior-level advice to develop external affairs strategies aligned with Macmillan’s mission.
• Lead cross-functional external affairs projects that are evidence-based and impactful.
• Develop and manage relationships with political stakeholders, policymakers, civil servants and healthcare providers.
• Provide high-quality insight and briefings to senior colleagues on the political landscape, and what the external opportunities and risks are.
• Anticipate shifts within the external environment and adapt approaches to maintain our relevance and influence.
• Collaborate with teams to ensure policy positions are strategic and evidence-based.
• Represent Macmillan at external events, advocating for improvements in cancer care.
• Coordinate campaigns to influence public policy and funding decisions.

About you

The successful candidate will have...

• Proven ability to manage complex and sensitive external contexts, making sound judgements on tone and messaging.
• Strong understanding of operating within a four-nations context and engaging with diverse stakeholders, including senior politicians and civil servants.
• Expertise in analysing complex policy issues and developing impactful, evidence-based policy positions.
• Strong organisational skills and flexibility to adapt to changing circumstances and emerging issues.
• Excellent communication skills which are adaptable for external and internal audiences.
• Experience of working in multi-disciplinary teams or on multi-disciplinary projects.

Recruitment process

Application deadline: 23:59 on Monday 31st August
1st stage interview dates: Virtual interviews will be held on the week commencing 7th September
2nd stage interview dates: Virtual interviews will be held on the weeks commencing 14th or 21st September

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

Full time, permanent contract with probation period.

The New Economics Foundation is this year celebrating forty years of changing the rules of the economy so that it works better for people and planet, and we are determined to make the next forty count even more. Our team of talented researchers, innovators, organisers and communicators are focused on three goals: a fast and fair transition to a green economy, economic security for all, and shifting power to communities. To do that, we want to reform the fiscal framework, bring down the cost of life’s essentials, and bring more assets into community and public ownership.

This is a hugely exciting time to join our organisation, as we focus on sharpening our impact. Over the course of the next five years, we plan to win policy change, shape the manifestos of political parties, develop a global network of leaders, and ‘flood the zone’ with animating ideas. This role is a chance not only to be part of that change, but to help design and lead it.

We are looking for a talented and respected advocacy and communications professional, with an impressive track record in influencing public policy, a strong and trusted network of policy and political relationships, and a strategic understanding of the opportunities and risks in front of us.

Role: Associate director advocacy and communications
Hours of work: Full Time (32 hours per week under NEF’s Shorter Working Week)
Salary: £70,720 — £78,061
Location: London (in-office two days per week)
Contract type: Permanent

How to apply

Deadline for applications: midnight, 2nd September 2026.

Interviews: Interviews will consist of two stages, with the second stage divided into two parts:

• Stage One: Online interviews will take place on 10th September 2026

All candidates shortlisted following Stage One will progress to both parts of the second stage:

• Stage Two:
  • Part One: Online staff panel on 15th September 2026
  • Part Two: In-person main panel on 18th September 2026

Please ensure you have availability on all dates.

Start date: ASAP

To apply, please send your CV and Covering letter (no longer than 2 pages) outlining how you meet the person specification in Word format.

• Job description
• Equality and diversity monitoring form

Please also complete the equality and diversity monitoring form.

You must be eligible to work in the UK, as we are unable to sponsor visas.

Inclusivity at NEF
NEF wants to be an inclusive workplace with a diverse body of staff. We don’t want to conform to the traditional think-tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to

receive applications from Black, Asian and minority ethnic people; women; neurodivergent people; disabled people; people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past.

Accessibility and Equal Opportunity
We value all candidates and are committed to equal opportunity. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustments to support you during the application process, or would like information in an alternative format, please let us know.

We actively promote positive action to advance fairness and tackle underrepresentation within our workforce.

Role: Caseworker (Information and Advice)

Hours: 28 hours per week (flexibility around working pattern)

Salary: £30,282 - £32,445 (pro rata, per annum)

Location: Hybrid

Start Date: 1 September 2026 or as soon as possible there after

Contract Type: Fixed term until 31 Jan 2027, with potential of extension dependent upon funding.

This post is subject to a satisfactory Enhanced DBS (Disclosure and Barring Service) check.

About the Role

This role sits within our Information and Advice team and is key to the smooth running of our Information and Advice service. This role will provide casework support relating to Adult Social Care, Housing, and Welfare Benefits to Disabled Merton Residents.

Key Tasks and Responsibilities

1. To manage a varied caseload, providing accessible and quality information, advice, guidance and representation to Disabled people in Merton.

2.   To support Disabled people in Merton with Adult Social Care including but not limited to Care Act assessments, reviews and reassessments, including Financial Assessments.

3.   To support Disabled people in Merton with Housing including getting on to and improving positions on the housing register, aids and adaptions and Disabled Facilities Grants.

4.   To support Disabled people in Merton with Welfare Benefits including but not limited to applications, assessments, appeals and tribunal representation.

5. To support quality assurance processes to maintain the Advice Quality Standard including ensuring case notes are updated in-line with frameworks, carrying out peer file review and taking part in supervision sessions.

6. Where appropriate, refer Disabled people to other services in line with our policies, including other Merton CIL services.

7. To research and remain informed of new legislation or policy changes that impact casework.

8. To collaborate with the Policy and Campaigns Team to push for systems change.

9.  To understand safeguarding procedures and raise concerns with support from the safeguarding lead.

10. To work within the Social Model of Disability and ensure that it is understood by our members, service users, staff, local authority, and partners.

11. To carry out the duties of the post in line with our Equality, Diversity, Inclusion and Equity Policy, and adhere to all Merton CIL’s policies and guidelines, including our values.

12. To undertake such duties and attend out-of-hours and/or weekend events when reasonably be required.

                                                                                                                                                                                                This job description reflects the requirements of the post at the time of writing. The needs and circumstances may change over time and therefore the Job Description may need to be reviewed in the light of any such changes which may occur.

Other Information

Merton CIL is committed to equity and inclusion and reflecting the diverse communities we serve. We particularly welcome applications from individuals from marginalised communities.  

Please also email us if you:

·Have any questions or would like an informal discussion about the role,

· Need support to apply, adjustments or require any of the materials in a different format.

We do not use AI within our hiring processes. 

Job Title: Recovery in Community Peer Support Worker
Accountable to: Head of Community
Reporting to: Recovery in Community Team Coordinator
Location: Hybrid including Inpatient psychiatric settings across Greater Manchester, community settings, home or office working (central Manchester), occasional travel outside of Greater Manchester
Salary: £14,945.40 pro rata (FTE £24,909)
Hours: 21 hours per week
Contract: Permanent

Role Context

Recovery in Community is a collaborative initiative delivered in partnership between Gaddum and Manchester Mind. The service supports people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we deliver psycho-social interventions, advocacy, housing and welfare rights advice, peer support to adults as well as tailored support to young people (those under the age of 25).All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team works with colleagues within the mental health, primary care, inpatient and community sectors.

Role Purpose

As a Peer Support Worker, you will have lived or living experience of receiving mental health care or treatment in hospital. Using your expertise gained through this experience, you will support peers in their mental health recovery who are ready to leave hospital or are already in the community. Receiving support from your colleagues, you’ll develop and manage your casework practice and hold a small case load. 

You will walk alongside people to set achievable goals to ensure they get the support that they need, ultimately feeling connected to their communities – the right services and support network.

This role will work with a small but intensive caseload (max 12 cases for a full-time peer support worker) to focus on: 

• Repatriate: when people are sent to an out of area placement (OAPs) advocate to get them back to Greater Manchester so they can recover in their community. 

• Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover. 

• Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.

Main Duties and Responsibilities 

• To provide bespoke support to people that are ready to be discharged from inpatient psychiatric care to return to the community, building (with support) packages of care so they have a positive and sustained recovery. 

• To work alongside people post-discharge, in their community setting (e.g. home or supported accommodation) to ensure they get what they need to stay well. 

• To effectively manage a small caseload (about 7 people), being flexible to people’s needs and short-term changes in schedule. 

• To work in a person-centred, trauma informed, empowering and culturally appropriate way that enables people to feel listened to and heard.

• To help people engage with services and make sustainable links with their communities. 

• To use and develop your knowledge of community care, policies, legislation and services to get people the support they need to recover and stay well. 

• Identify when cases need escalation or onward referral and keep your line manager aware of case developments. 

• Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures. 

• Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day). 

• Build relationships with colleagues within services (e.g. inpatient staff, social care, CMHTs etc) to enable improved collaborative working 

• Take part in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings. 

• Support the ongoing service development, drawing on your role as an ‘Expert by Experience’ and using what you hear from the people you support to contribute to the development of the services by reviewing and contributing to improvements. 

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a enhanced DBS check.

Salary: £17,046.54 per annum (This is equivalent to a full-time effective salary of £28,410.90). We are an accredited member of the Living Wage Foundation.

Location: Unseen’s head office in Bristol with ad hoc UK travel (Hybrid approach with some working from home days. A degree of flexibility will be required). Please note this role requires the postholder to attend the Bristol office at least once a week.

Contract type: Permanent – This role is funded by The National Lottery Community Fund (funding secured until 2029).

Hours: Part-time – 22.5 hours per week (based on a full-time week of 37.5 hours). Hours to be worked Mon-Friday 9am-5pm, with a requirement to work on Wednesdays.

Kindly note, you must have lived experience of modern slavery to apply for this role. We also welcome applicants who have not been formally recognised as survivors by the Home Office.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

We draw on our expertise as a frontline organisation to produce evidenced strategies to protect survivors and eradicate exploitation. The Policy & Research team collaborate with internal teams and external stakeholders to identify good practice that informs our work and wider responses to modern slavery. Central to our work is the Unseen Survivor Consultants; lived experience experts who volunteer their time and insights to incorporate survivor voice into research design and policy recommendations.

Purpose of the role:

The Survivor Involvement Coordinator will support the continuous improvement of Unseen’s service delivery and support our research and policy influence work through the facilitation of the Unseen Survivor Consultant group.

You will work closely with Unseen’s Policy & Research team and have regular interactions with staff across Unseen’s wider teams including Business Services, Helpline Services, Support Services, Fundraising, Communications, and Operations. You will also support external researchers and stakeholders to collaborate with the Unseen Survivor Consultants.

To apply: 

• Please complete the application form attached. This includes a personal statement of 500 words outlining your suitability for the role, and;
• Please send a copy of your anonymised CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is 23:59 on 20th September 2026.

Interviews will likely be held around the week of 28th September 2026.

We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

Amputee Network Development Officer – South West

Fixed term 12 months from starting date with potential to extend

Ensure that no amputee need cope alone

The Limbless Association is seeking a proactive, creative and resourceful Development Officer to enable the charity to extend its reach across the south west.

This is an exciting opportunity to play a key role in supporting individuals and their families experiencing amputation, through their rehabilitation, recovery and life beyond limb loss.

The Amputee Network Development Officer will play a pivotal role in the LA realising its outreach aims in the region. This role will build capacity across a range of outreach support activities, working closely with the Regional Development Manager (South), Services Development Lead and Volunteer Coordinator, to realise increased multi- stakeholder engagement, project reach, awareness of the charity and its services as well as working with the team to realise regional financial support of the LA’s work.

We’re looking for someone who:

· Is passionate about building strong outcomes focused relationships with a variety of stakeholders.

· Enjoys turning ideas into meaningful opportunities and actions.

· Can think strategically whilst remaining practical

· Understands the importance of lived experience and co-production

· Has a strong geographical knowledge of the south west of England.

· Wants to make a genuine difference

If you are motivated by improving lives with purpose and compassion, we would love to hear from you.