Policy and programme manager jobs
Operation Smile is an international medical charity specialising in cleft surgery and care for babies, children and adults. Since 1982, the organisation has transformed lives through safe surgery and comprehensive cleft care, while strengthening local health systems through training, education and partnerships
Operating in more than 30 countries, Operation Smile raises around $100m globally each year. Operation Smile UK plays a vital role within this international network as a fundraising office, working closely with Operation Smile Inc. to fund programmes and support medical volunteers delivering care around the world.
The organisation is entering an exciting phase of development through its Operation 100 strategy, which focuses on strengthening surgical systems by supporting district hospitals closer to the communities they serve. This approach creates compelling opportunities for philanthropy, enabling donors to support highly tangible, life-changing interventions while helping build sustainable surgical capacity in low-resource settings.
Operation Smile UK has a strong individual giving programme and well-established relationships with corporate partners, trusts and institutional donors. Major donor fundraising, however, is still developing, presenting significant untapped potential and an exciting opportunity to help build a structured and sustainable philanthropy programme.
Operation Smile UK is now seeking a Philanthropy Manager to help grow major donor fundraising, building new philanthropic relationships and expanding support from HNWIs.
As Philanthropy Manager, you will:
- Develop and implement Operation Smile UK’s major donor strategy alongside the Director of Partnerships
- Identify and cultivate new major donor prospects through research, networking (internally and externally) and peer-to-peer introductions through supporters and board members
- Steward a small but warm portfolio of existing donors while focusing primarily on developing new prospects, delivering full lifecycle stewardship from cultivation through to long-term relationship management
- Develop compelling restricted funding propositions aligned with programmes, including geographically or thematically focused projects
- Lead cultivation activity including donor meetings, proposals, events and programme visits
- Represent Operation Smile UK confidently with major donors, prospects and senior stakeholders
- Contribute to the continued development of philanthropy fundraising within the wider Partnerships team
- Occasionally travel internationally to visit programmes and accompany donors, providing first-hand insight into Operation Smile’s impact
Essential skills and experience:
- Experience in major donor fundraising with a track record of securing five-figure+ gifts from HNWIs
- Experience managing the full lifecycle of major donor fundraising, from prospecting and cultivation through to solicitation and stewardship
- Strong prospect research and pipeline development skills, including identifying and developing new donor relationships from cold
- Experience and confidence in building rapport and trust with prospective major donors
- Experience engaging trustees, senior volunteers and colleagues in fundraising and leveraging networks for peer-to-peer introductions
- Confidence and credibility when representing an organisation to HNWIs and senior stakeholders
- Strong relationship-building and influencing skills, with the ability to champion major donor fundraising in a collaborative and thoughtful way across the organisation
- A proactive, self-starting approach and the ability to identify and develop opportunities within a growing fundraising programme
Desirable:
- Experience in international development or global health fundraising
- Experience helping to develop a major donor programme from a low base or early stage
We are open to receiving applications from early career major donor fundraisers for this role. The role offers an opportunity to work alongside an experienced Director of Partnerships who has previously built major donor programmes and is committed to supporting the successful candidate through coaching and mentoring.
Employee benefits include:
- 25 days annual leave, excluding bank holidays, with 1-day additional holiday each year to a maximum of 30 days annual leave
- 6.1% employer pension contribution
- Enhanced maternity package (min. 24 months service)
- Employee Assistance Programme
Operation Smile UK are dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
Operation Smile UK are a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
About ELBA
ELBA is a leading social regeneration charity in east London. Our mission is to develop employee volunteering and employment initiatives to decrease poverty, improve social mobility and increase equality for communities in east London and beyond. We facilitate corporate support from over 100 organisations into our community, education and employment programmes.
With over 35 years of experience enabling successful partnerships between businesses and communities, ELBA engages over 16,000 corporate employees in volunteer programmes annually that support employment, education and community initiatives. In 2024 the Community Works programme supported over 250 charities and social enterprises through engaging employee volunteers in practical and skills-based volunteering opportunities.
Purpose of the job
The Education Programme at ELBA seeks to raise aspirations of young people, develop their business awareness, and support their employability competencies. Our work involves supporting secondary schools, colleges and universities, predominately through events bringing volunteers together from our corporate partners with local students to support the development of their employability skills and to raise aspirations. Working closely with ELBA’s corporate partners, the team engage students in various opportunities supporting Gatsby Benchmarks 5 & 6.
The role
This role will involve managing relationships with secondary schools, colleges, universities and ELBA corporate partner companies, providing vital support to coordinate and run events of varying scales throughout the academic year. This also includes supporting Mentoring Works, a programme that has been running since 1996 and connects Year 10 and Sixth Form/college students to volunteer business mentors working in the City and Canary Wharf. Taking the relationship lead for a number of our education institutions and corporate partners, the successful candidate will manage these relationships and ensure successful outcomes.
Job Description
Relationship Management
- Develop and manage strong relationships with education partners, this can include recruiting students for Mentoring Works and planning a calendar of events with Career Departments.
- Manage event requests from both education and corporate partners
- Run cross school projects throughout the year with multiple schools taking part
- Support the account management process of corporate partners by attending meetings with the wider account management team
- As a success indicator, consistently secure and maintain high satisfaction ratings from education and corporate partners, ensuring a positive experience for all stakeholders and volunteers.
Delivery
- Deliver projects and activities for educational institutions in line with the priorities and opportunities identified.
- Create and develop materials and resources, share best practice and design new programmes in line with changing priorities.
- Lead on development and delivery of group activities to support the Mentoring Works programme and feedback sessions with students
- Work proactively with CSR departments and other contacts within ELBA corporate partners to promote and enable delivery of projects/activities.
- Promote safety and wellbeing of students at all times and to follow ELBA’s safeguarding policies and have full regard of the policies of the schools and colleges engaged in ELBA programmes
- As a success indicator, ensure the execution of project milestones by consistently meeting or exceeding delivery timelines and stakeholder requirements.
Communication, reporting and evaluation
- All ELBA employees are required to use Salesforce as a record of activity. Training will be provided. Update Salesforce with all activity in line with agreed timescales, share updates with partners on activity.
- Support the Comms team as required
- Implement agreed evaluation and impact measurement tools for each project/activity
- Regularly write case studies, newsletter stories to showcase the impact of the education programme
- As a success indicator, produce comprehensive annual impact reports for partner schools, colleges, and universities, translating activity data into actionable insights that demonstrate programme value and success.
General
- Represent and act as an ELBA ambassador at meetings, social events and functions when required
- Attend ELBA team meetings, collaborate with other ELBA colleagues on projects where appropriate and contribute to the development of ELBA as an organisation
- Adhere to relevant policies including equal opportunities and health and safety
Our mission is to create possibilities to bring about positive change in London



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Senior Business Operations Manager
Based: Battersea Park, Wandsworth, Southfields
Salary: £39,000 - £42,000 per annum
Contract: Full Time Permanent
Work Arrangement: Office Based, On-site
DBS: Basic
General Overview:
The Events Team is a busy, creative and close-knit group of vibrant professionals who pride themselves on being solution-focused and going the extra mile for clients and partners.
We are looking for someone with proven venue or events operations experience who is passionate about supporting teams to deliver exceptional events. The successful candidate will be highly organised, detail-orientated and confident working in a hands-on environment — willing to set up spaces, solve problems in real time and step in wherever needed to ensure events run smoothly.
This role suits someone who thrives in a fast-paced environment, thinks on their feet and brings a proactive, positive and collaborative approach to operational delivery.
Role Overview:
The Operations and Facilities Manager is responsible for the day-to-day operational management of Events-run venues and the delivery of safe, efficient and high-quality event environments across multiple parks, community venues and outdoor event sites. The role supports the overall event management function while managing part of the Venues Team and ensuring operational excellence across all spaces.
This position leads on operational logistics, facilities management and on-site delivery, ensuring venues are compliant, well-presented and fully prepared to support a diverse programme of events. The role is highly hands-on, requiring strong organisation, attention to detail and the ability to problem-solve quickly in fast-paced live environments.
Main Duties/Responsibilities:
Team & workforce management
- Line manage Duty Managers and oversee the wider casual workforce including Event Assistants, Security, Caretakers and Cleaners.
- Lead Recruitment, onboarding and ongoing training of casual staff
- Ensure appropriate staffing levels and skill mix across all events and venues taking responsibility for the rota system
- Ensure effective coordination of rotas and cross-team event activity.
Venue Operations & Facilities Management
- Lead the day-to-day operational management of all Events-run venues.
- Ensure venues are compliant, safe, well-presented and fit for purpose.
- Coordinate planned and reactive maintenance with central operations teams.
- Oversee venue equipment procurement and asset management.
- Manage venue contractors and oversea repair works in Event spaces.
- Contribute to twice-yearly Council H&S audits.
On-Site Delivery
- Support the Head of Events and Production Team in delivering Enable-Produced Events
- Provide hands-on operational leadership during live events.
- Deliver full event management of ad hoc or operationally complex events where required.
Health & Safety
- Lead on Health & Safety across Events and Venues operations.
- Own and continuously improve operational H&S frameworks, policies and safe systems of work.
- Work alongside the Operations team to ensure venue Risk Assessments are robust and up to date and operationally effective for event spaces
- Oversee contractor compliance including RAMS, insurance and method statements.
- Quality assure weekly, monthly and event-specific H&S inspections.
- Contribute to audits, investigations and incident reviews.
- Embed a proactive safety culture across the Events Team.
- Represent the Events Team on operational and Health & Safety matters, coordinating with central Operations and Council stakeholders as required.
- Provide assurance reporting to senior management as required.
Financial & Commercial Oversight
- Manage operational budgets and monitor expenditure.
- Update and reconcile supplier costs and credit card logs.
- Seeking quotes for goods and services in line with Enable’s Procurement Code, and raising purchase orders as required
- Assist with contractor invoice processing and ensure timely follow-up where required.
- Contribute to budget forecasting and cost control.
- Ensuring all timesheets for casual staff are accurate and processed on time
- Managing supplier performance against SLA’s, monitoring cost control and value for money
- Carrying out other duties/ projects as directed by the Head of Events
Skills and Experience:
- Previous venue management experience
- Previous line management experience
- Previous project management experience
- Demonstrable experience of writing Standard and Emergency Operating Procedures
- Competence using a range of office software, including outlook, excel and databases
- Excellent written skills with a high level of confidence speaking to people on the phone
- Strong organisational skills, with the ability to effectively manage multiple tasks/projects against tight deadlines
- Strong interpersonal skills with the ability to build working relationships
- Ability to work independently while operating within the wider team structure
- Confident driver with clean driving licence - required driving in role
- Able to work flexible hours including weekends, early mornings and late nights
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
As Communications Manager, you will play a central role in shaping how London Youth engages with the audiences that matter most. Sitting within the Fundraising and Communications Directorate, you will lead the day-to-day delivery of London Youth's digital communications, ensuring our work, impact and voice reach young people, members, funders, partners and policymakers in compelling and meaningful ways.
You will oversee London Youth's key digital channels, including social media, our website and newsletter marketing, ensuring they are engaging accessible and aligned with organisational priorities. Through strong editorial judgement, a creative mindset, and a clear understanding of our audiences, you will translate programmes, policy work and youth activities into clear, engaging communications that inspire action and strengthen London Youth's profile and influence.
Working closely with colleagues across programmes, membership, policy, fundraising and our outdoor centres, you will help ensure the outcomes and impact of London Youth's work are effectively communicated throughout the year. You will support colleagues to plan and deliver communications activities that strengthen engagement with our network, build awareness of the youth sector, and support fundraising and partnership objectives.
As a key brand guardian for the organisation, you will help embed London Youth's visual identity and tone of voice across the organisation and our network. Through guidance, training and collaboration, you will equip colleagues with the tools and confidence to communicate consistently and effectively on behalf of London Youth.
You will also play a leading role in developing and improving London Youth's digital presence. By analysing performance and staying abreast of emerging digital trends, you will recommend new approaches to content, campaigns, and audience engagement that enhance the reach and effectiveness of our communications.
Alongside demonstrating the value and impact of youth work in London, your work will help ensure London Youth remains a trusted, visible, and compelling voice for young people and the youth organisations that support them.
What you will be doing
- Manage the planning and delivery of London Youth's day-to-day communications activity across our owned digital channels, including our social media platforms, website and newsletter communications to ensure they remain engaging and aligned with our priorities.
- Support the development and delivery of London Youth's organisational communications strategy, helping to plan and coordinate communications activity across the year - managing the organisation's communications calendar to ensure key programmes, campaigns, policy activity and partnerships are effectively communicated to the right audiences.
- Create and commission engaging digital content across formatsC, including social media assets, photography, blogs, video and web content. Through thoughtful editorial planning, you will identify opportunities to showcase the voices of young people, showcase our members' work, and demonstrate the impact of London Youth's programmes and partnerships.
- Manage and development London Youth's website, working with colleagues to ensure content remains accurate, accessible, aligned with our priorities, and inspires action. You will oversee improvements to the website's structure, user experience and performance, working with external agencies to maintain and develop the platform.
- Own our newsletter marketing and audience engagement activity, working collaboratively with colleagues to develop targeted communications that build and maintain strong relationships with members, supporters, partners and other stakeholders.
- Be a brand guardian for London Youth to help ensure consistent, high-quality application of our visual and verbal identity, providing guidance and training to colleagues across the organisation, including our outdoor learning centres, helping our team communicate effectively and confidently while maintaining brand consistency.
- Build and manage productive relationships with creative freelancers, agencies and digital partners to deliver high-quality content and campaigns. You will help identify when external expertise is needed to ensure our partnerships deliver value and impact.
- Monitor and analyse the performance of our communications activity across digital channels, using data and insights to inform ongoing improvements, and identify opportunities to strengthen audience engagement and refine our approach to content and campaigns.
- Support the delivery of communications activity linked to key organisational priorities, events and campaigns. Working collaboratively with colleagues across programmes, membership, fundraising and policy, you will also help identify opportunities for young people and members to contribute to and shape our communications.
- Contribute to key organisational publications and projects, including our annual impact reporting and flagship events such as our AGM and London Youth Awards, ensuring communications activity helps strengthen London Youth's profile and engagement with key audiences.
What you bring to the role
Knowledge and Experience
- Proven experience managing digital communications channels, including social media platforms, websites and newsletter marketing.
- Experience developing, designing and delivering engaging digital content and campaigns that reach and resonate with diverse audiences.
- Experience producing high-quality written content across formats, including social media, blogs, newsletters and websites.
- Deep understanding of digital communications trends, audience engagement and best practice across social and web platforms.
- Experience managing website content and structure, ideally using content management systems such as WordPress.
- Experience analysing communications performance and using insights to improve reach, engagement and impact.
- Experience working collaboratively across teams to translate organisational priorities, programmes or policy work into engaging communications.
- Experience working with external agencies, creative freelancers or digital partners to deliver communications projects alongside in-house creative projects.
- Experience supporting or embedding organisational brand guidelines and communications standards.
- Experience producing high-quality digital and print assets and templates using tools such as Adobe Creative Suite, Canva, and Adobe Express.
- Experience working in the charity, youth or voluntary sector, or an understanding of mission-led organisations.
Attributes and Behaviours
- Excellent written and verbal communication skills, with the ability to communicate clearly and engagingly for different audiences.
- Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines.
- Confident building collaborative working relationships with colleagues, partners and external stakeholders.
- Sound editorial judgement and attention to detail.
- Ability to work on your own initiative and as part of a team in a fast-moving environment.
- Curiosity about digital trends and attention to detail.
- Commitment to ensuring young people's voices are reflected authentically.
- Commitment to strengthening London's youth sector and the organisations that support young people.
- Willingness to work occasional evenings and weekends when required.
- Understanding and supporting the vision, mission and aims of London Youth.
Demonstrate living our values of being:
- Ambitious
- Collaborative
- Inclusive
- Accountable
Why work at London Youth
- Generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days). If you work part-time, your holiday allowance will be proportional based on
your working hours. - Employer 4% pension contribution.
- Additional leave granted to support voluntary activity.
- Free Health Care Cash Plan.
- Free access for you and your family to the Employee Assistance Programme.
- Free access to the 'Headspace' app for you and your family.
- Free access to the Charity Mentoring Network, as a mentor or mentee.
- Flexible working opportunities considered.
- You will be working with a fantastic team of passionate colleagues across London Youth.
- You will be making a difference to the lives of young people.
The client requests no contact from agencies or media sales.
Job Title: Communications Manager
Location: Hybrid UK based with travel to London Office once a month.
Reports to: Head of Fundraising and Communications
Salary: £40,000
Who we are.
Chance for Childhood has a vision of a world in which every childhood is filled with safety, belonging and play. We fight for children across Africa to lead independent lives through urgent action in education, health and economic resilience.
We work in four African countries (Ghana, the DRC, Rwanda, and Uganda) and we are carving out a niche as experts in inclusive education and safe spaces for children in vulnerable situations.
In 2022, we launched the #OverExposed campaign to advocate for ethical imagery and storytelling in the fundraising and marketing materials of international development charities. In 2025, the campaign is still going strong and providing opportunities to keep this important topic on the agenda in the development sector.
Your role.
As the Communications Manager, you will play a key role in shaping and delivering the charity’s communications strategy to raise awareness, increase engagement, and grow support for our vital work. You will manage all external communications across multiple platforms, including social media, website, email marketing, and events, ensuring a consistent and compelling brand voice. You will work closely with the Individual Giving Manager and Fundraising Officer to drive impactful campaigns. Additionally, you will play an essential role in promoting and protecting the charity's brand.
Note on AI applications.
AI is a useful tool but please be aware that it can be reasonably easy to spot when an applicant has copied and pasted directly from ChatGPT. In this role you will not be discouraged from using AI, but you will be expected to write creatively, persuasively and to a high standard yourself. Please use your application as an opportunity to show us that you can do this!
Duties:
1. Social Media and Content Creation:
- Plan, write, and schedule content for all social media platforms (Facebook, Instagram, LinkedIn, TikTok), ensuring timely and engaging posts.
- Manage and monitor social media engagement, responding to comments and messages.
- Develop and implement a strategy for growing social media followers and increasing engagement.
- Create high-quality multimedia content (stories, infographics, videos) to support campaigns and events.
2. Website and Email Marketing:
- Oversee and manage content updates on the charity’s website, ensuring it is up-to-date, user-friendly, and SEO optimised.
- Write compelling blog posts, news stories, and case studies for the website.
- Work with the Individual Giving Manager to develop and manage email marketing campaigns, including newsletters, donor updates, and appeals, to drive engagement and donations.
- Use analytics tools to track and report on the performance of email and web campaigns, optimising content for better results.
3. Campaigns, Advocacy and Events:
- Collaborate with the Individual Giving Manager and Fundraising Officer to develop and execute communications strategies for fundraising campaigns and events.
- Support the promotion of Challenge Events through creative content and social media.
- Create campaign materials and event collateral, ensuring alignment with the charity’s brand.
- Advocate for ethical storytelling practices by leading our #OverExposed campaign aimed at other charities in the sector
4. Brand Management:
- Ensure all communications align with the charity’s brand guidelines and tone of voice.
- Act as a brand guardian, ensuring consistency across all marketing channels and materials.
- Work with external designers, photographers, and agencies as needed to produce high-quality branded materials.
5. Team Collaboration:
- Provide guidance, support, and feedback to enhance the confidence of local project teams to produce quality communications, in alignment with Chance for Childhood’s shifting power approach and broader 2030 strategy.
- Work with programme staff to gather key project updates and ensure a steady stream of impactful stories from our work to be used in fundraising and communications materials
- Collaborate with other teams across the organisation to support cross-functional projects and activities.
- Coordinate internal stakeholders including programmes, finance, fundraising and Trustees to oversee the writing, design and publication of the Annual Report
6. Monitoring and Evaluation:
- Regularly track and analyse communications and marketing metrics across all platforms, adjusting strategies based on performance.
- Provide reports on social media, website, and campaign performance to senior leadership.
Person Specification:
- Committed to the values of Chance for Childhood, including ethical storytelling and shifting power to local communities
- Motivated by working towards a wide range of positive outcomes for children in vulnerable situations, including facilitating access to physiotherapy and rehabilitation for children with disabilities, educational opportunities for displaced and conflict-affected children, and developing sustainable livelihoods for families in poverty
- Proven experience in a communications role, ideally in the charity or nonprofit sector.
- Strong copywriting skills with the ability to create engaging content across multiple platforms.
- Experience managing social media platforms, scheduling content, and growing engagement.
- Knowledge of website content management systems (WordPress) and SEO principles.
- Experience with email marketing platforms (e.g., Mailchimp)
- Excellent organisational skills, with the ability to manage multiple projects and deadlines.
- Experience working on brand management and promotional campaigns.
- Strong interpersonal skills, with the ability to work collaboratively and manage a remote team member.
Desirable:
- Experience working with international teams and understanding of crosscultural communication.
- Basic design skills (e.g., Canva,) for content creation.
- Knowledge of Google Analytics and social media management tools (e.g. Buffer).
What We Offer:
- Flexible working arrangements.
- Opportunities for professional development and international travel.
- Being part of a passionate and committed team working to make a difference for vulnerable children.
How to Apply:
To apply, please send the following documents:
- Your CV
- A covering letter of no longer than 2-pages illustrating how your skills and experience make you the right person for the role
Timeline
Deadline for applications: Sunday 5th April
Recruitment timeline:
Thursday 8th and Friday 9th April: First interviews (online)
Wednesday 15th April: In-person interviews (Old Street, London)
An offer will be made shortly thereafter.
Chance for Childhood is committed to creating an inclusive working environment, promoting and providing equal opportunities in employment.
We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic (BAME) backgrounds, LGBT+ and from different socio-economic and educational backgrounds, as these are underrepresented at Chance for Childhood.
Candidates must have the right to work in the UK. A Police criminal record check will be required for this post, as part of Chance for Childhood's commitment to child protection, as outlined in our Safeguarding and PSEA Policy, which all staff are required to sign and adhere to.
Chance for Childhood is committed to safeguarding everyone we encounter. We have a zero tolerance policy towards any abuse, neglect, and exploitation of all people. Everyone that works with us is required to share and uphold this commitment through signing and complying with our Global Safeguarding Policy and Code of Conduct. We will conduct the most appropriate preemployment checks are undertaken to ensure high standards are maintained, including a police check or equivalent and references.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract length: Permanent
Location: North West London
Hours per week: 35
Salary: up to £33,700 pa depending on experience
Closing date for applications: Monday 6 April 2026 , midnight, interested candidates are encouraged to apply as early as possible
Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever. We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
This is a challenging climate for pet owners; we are contending with a significant increase in demand for all areas of our work. We can only rise to meet this challenge by cultivating and sustaining a diverse volunteer base, including of foster carer volunteers – they make it possible for us to scale our reach at pace so we can be there for many more dogs and cats who need us, and more pet owners who rely on our support.
Volunteering and Foster Caring Manager is a new role at Mayhew, reflective of the importance of volunteering and foster caring in our ability to deliver our onward strategy and direction. This is a highly visible and important role for Mayhew. The postholder will be working across all teams with staff and volunteers, supporters, partners and members of the public.
This role requires an effective leader and manager, with practical subject matter expertise in volunteering good practice, strong organisational skills, and a drive, rooted in passion for both animal welfare and volunteering, to enable Mayhew to reach many more dogs and cats and pet owners who need us by cultivating a thriving, engaged and diverse volunteer base.
Staff and volunteers at Mayhew, particularly in animal facing and public facing roles have duties that can be physically and emotionally demanding, sometimes interfacing with dogs and cats and pet owners who are in distress and facing heart-breaking situations. Yet our work is hugely rewarding; you can view some of our amazing rescue stories here.
We offer a caring and supportive team and the chance to make a lasting difference to the lives of dogs and cats who rely on us.
While we embrace hybrid and flexible working models, interested applicants should note this role requires at least three working days in five to be worked at Trenmar Gardens, NW10 6BJ.
Generally, you will:
- Lead on developing our onward volunteering strategy and plan
- Provide leadership and management of volunteering and foster caring at Mayhew
- Provide support, training and guidance to staff managing volunteers
- Lead on volunteer engagement and communication
- Engage a range of internal and external stakeholders including staff, volunteers, supporters and partners
- Collaborate with the Senior Management Team to ensure delivery of our strategic and operational goals
- Be self-driven and resilient, having a professional, friendly, calm and caring manner
To be successful in this role, you need relevant experience:
- Working in a volunteering management role in a charity or other organisation of comparable breadth and scope
- Leading and living volunteer management best practice, including overseeing policies, procedures and guidance
- Owning and improving volunteering management processes
Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
We reserve the right to close this post at any time, should we receive a high volume of applications.
The client requests no contact from agencies or media sales.
We are very excited to announce that we have been awarded a grant by The National Lottery Community Fund to help us support our most valued micro and small voluntary and community groups in Oxfordshire.
As the Programme Manager, you will play a pivotal role in driving forward this partnership initiative, working collaboratively with our delivery partners, with local stakeholders, community and voluntary sector groups, and our funder The National Lottery Community Fund to ensure that impact measurement and activity reporting is kept on track. You will work with two new SaM Community Development Workers, and with our partner organisation staff to develop a new outreach programme of infrastructure support shaped with and for the micro and small organisations across the county. You will develop a tailored action plan of outputs and outcomes with our Partnership Advisory Group and dovetail this with a pathway to gather data, stories and feedback on learning, impact and change. This monitoring and evaluation will be reported back to the Advisory Group and the National Lottery on a regular basis.
As the SaM Programme Manager you will manage a county‑wide partnership, contributing not only to delivery but also to shared learning, reflection and continuous improvement. You will balance representing your host organisation with acting in the best interests of the partnership and the communities it serves.
Community First Oxfordshire is a community development and placemaking charity, supporting Oxfordshire's people and places to work together and thrive
The client requests no contact from agencies or media sales.
Salary: Up to £42,440 GBP gross per annual (dependent on experience)
Hours: Full-time
Duration: Permanent
Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)
Can you guide leaders through complex people challenges while strengthening HR compliance across a global organisation?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our people practices to ensure they remain fair, consistent, and compliant across the countries where we operate. In this context, the Employee Relations & HR Compliance Manager will play a pivotal role in driving high standards of HR practice across the organisation.
Job Role
You will lead on complex employee relations matters, including investigations, disciplinary and grievance cases, performance concerns, and organisational change processes. Acting as a trusted advisor to managers and leaders, you will ensure that people decisions are fair, consistent, and aligned with UK employment law and international HR standards.
Alongside employee relations leadership, you will oversee HR compliance and governance processes, ensuring that employment practices, documentation, and HR record management meet legal, audit, donor, and organisational requirements across multiple countries. You will work closely with senior HR colleagues to maintain compliant policies, support safeguarding investigations where required, and strengthen HR systems and processes that support a growing international workforce.
This role will collaborate closely with the Director of People, Heads of HR, recruitment and payroll teams, providing expert advice and coaching to managers while promoting a culture of accountability, transparency, and respect.
This is an exciting opportunity for an experienced HR professional who thrives on solving complex people challenges, strengthening organisational governance, and supporting leaders in a fast-paced humanitarian environment. Your work will play a key role in ensuring UK-Med continues to operate as a fair, compliant, and people-centred organisation as we deliver life-saving healthcare to communities affected by crises.
We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to shape the organisation’s employee relations and compliance practices as we continue to grow
How to apply
We strongly recommend that you read the Candidate Information Pack – ER & HR Compliance Manager - March2026 before applying.
To apply, please complete the questions and submit your CV through our Online Jobs Portal as soon as possible.
Applications must be submitted no later than 30th March, 2026.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Community sits at the heart of everything we do.
This role leads our work to connect, support and grow the national craft community through Crafts Council Membership and the Craft UK network.
You will shape spaces where makers, creative businesses and craft champions can connect, learn and thrive. Working closely with colleagues and partners across the sector, you will ensure that our membership programmes respond to the real needs of the craft community and create meaningful opportunities for people to engage with craft.
You will bring strong community instincts, an understanding of the opportunities and challenges facing creative practitioners and small creative businesses, and a passion for the transformative power of craft.
As a senior leader within the organisation, you will guide a talented team to deliver a compelling programme of activity, events and partnerships that strengthen the value of membership, deepen engagement and grow participation.
Through insight, listening and collaboration, you will ensure that our work remains relevant, inclusive and ambitious — supporting makers today while helping shape the future of the craft sector.
Role Focus
This role combines community leadership, programme development and income generation.
You will:
• Build and nurture a thriving national craft community
• Lead the strategic development of Crafts Council Membership and Craft UK
• Grow membership participation, reach and income
• Champion inclusive practice and remove barriers to engagement
• Strengthen the voice and visibility of craft through partnerships and advocacy
Who We’re Looking For
We are looking for someone who is passionate about the craft sector and understands the realities of building a creative career or business.
You will be a natural community builder with the ability to bring people together, build trust and create opportunities for collaboration.
You will also bring:
- Experience developing and growing membership, community or network-based programmes
- Strong understanding of the creative industries or craft sector
- Experience managing teams and supporting colleagues to deliver excellent work
- The ability to develop partnerships and collaborative initiatives
- Confidence working with data and insight to inform strategy and programme development
- Experience delivering programmes or initiatives that generate income or financial sustainability
- A commitment to equity, diversity and inclusion in programme design and delivery
Contract and Hours - Permanent, full-time, 36.25 hours per week. Role to commence from Summer 2026 onwards.
A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role.
We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff.
Wednesday is a whole team office and gallery day when staff meetings take place.
Salary - £39,000 to £50,000 gross per annum, dependent on experience and based on full-time working (pro rata for part-time / annualised working).
Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working.
Please provide a CV and covering letter including the following information:
Your interest in this position and working for us
Your relevant knowledge, skills and experience
Your interests, qualities and values
We will happily accept a recorded statement (video or audio) in place of a covering letter. If you would prefer to do this, please see our website for further details.
The client requests no contact from agencies or media sales.
This role will lead the delivery of Radnorshire Wildlife Trust’s new three-year Pentwyn Food, Farming & Nature Project, Cylch Bwyd, an initiative designed to strengthen the local food system while enhancing biodiversity and community resilience across Radnorshire.
The project focuses on two interconnected priorities:
1. Increasing education on food growing, with a strong emphasis on environmental impact, biodiversity, and climate resilience.
2. Supporting, connecting and promoting the local food economy.
Working from Pentwyn, the Project Manager will oversee the creation of a community growing space, enhancement of habitat demonstrating nature-friendly food production, and delivery of an ambitious programme of school visits, workshops, and outreach activities. The role will build strong relationships between farmers, growers, schools, local food businesses and community members, helping to bridge divides and create long-term collaboration.
This position requires a confident leader with experience in community engagement, and partnership working - particularly within a farming context in Wales. The successful candidate will combine strategic oversight with hands-on delivery, ensuring measurable ecological gains alongside meaningful educational and social impact. As part of the role, the Project Manager will also take on responsibility for managing other RWT community projects, and be expected to contribute to the long term ambition of the site, and that will include contributing to fundraising and generating ideas for future projects.
Pancreatic Cancer UK is on an ambitious journey to double our income, and our Legacy programme is central to achieving that.
What you’ll be doing
- You’ll set the strategic direction of our Legacy programme by developing innovative campaigns and stewardship across multiple channels that move supporters through the legacy journey.
- You’ll work collaboratively across the organisation and influence senior stakeholders to embed a culture of legacy giving across the organisation.
- Inspire and develop a team, fostering a positive culture while ensuring targets are met.
About You
- A Legacy specialist with experience leading a high‑performing Legacy team and influencing senior stakeholders to champion legacy giving.
- A data‑driven person who uses insight to refine strategy, improve processes and drive growth.
- A confident leader who brings strong communication skills.
If this sounds like you – we’d love to hear from you!
The client requests no contact from agencies or media sales.
Organisation: Museums Association
Salary: £32,313 per annum (FTE £43,084)
Contract: Permanent, part-time. 22.5 hours per week across 3 days (0.75 FTE). As a progressive employer, the MA offers contracts based on reduced and compressed hours where a full-time contract is 30 hours per week, Monday-Thursday.
Location: Hybrid working – all staff are expected to attend office days twice per month (typically in London)
Closing date: 11.59pm on Sunday 12 April 2026
Interviews: Online w/c Monday 27 April 2026
The Museums Association (MA) is seeking a part time Policy Officer to play a leading role in developing our policy and campaigns work.
In this exciting role you will have the opportunity to deliver admin support for our campaigns and policy, including Museums Change Lives, Museums and Climate Justice, Decolonising Museums, and anti-racism. You will support committees and stakeholders, help to draft policy papers and support the development and delivery of communication and dissemination plans. You will also have the opportunity to draft impactful content for our website, events and online learning, and respond to information requests to ensure that we deliver for our membership and the wider sector.
You will support and work closely with the MA’s policy and ethics lead, including delivering advocacy across the UK nations and have opportunity to develop a role in campaign areas where you have experience and/or interest.
The ideal candidate will have excellent administration and communication skills; knowledge of the policy-making process in the UK; the ability to research and write accessible, clear policy content for a range of audiences; an enthusiasm for museums and the positive difference that they can make working in partnership with their communities; and will be able to manage multiple individual pieces of work.
The MA is a dynamic and campaigning membership organisation with a mission to inspire museums to changes lives. We have a strong vision and values and a bold business plan. Joining us is an excellent opportunity to work for a vibrant and inclusive organisation and be part of a friendly and enthusiastic team.
The closing date for applications is 11.59pm on Sunday 12 April 2026
Please see the job pack which includes the person specification and information on how to apply.
Interviews will be held on online w/c Monday 27 April 2026.
The client requests no contact from agencies or media sales.
Legacy Stewardship Manager
Home based, remote working
£38,000 - £40,000 pa plus excellent benefits
35 hours per week
The Legacy Stewardship Manager will plan and deliver RNID’s legacy stewardship programme to bring about growth in future legacy income. It will be responsible for planning and creating high quality legacy communications and experiences which make supporters feel inspired and valued so that we convert and retain them over the long-term.
It will use a combination of relationship fundraising techniques and mass fundraising activities. In person events will play a pivotal role, as well as communications and journeys across both digital and print channels.It will also support and enable colleagues to confidently engage in legacy fundraising activities.
This role is critical in growing future legacy income for RNID, which currently represents 72% of RNID’s income.It is a new role, responsible for ensuring supporters are cultivated and stewarded to deepen their legacy support over the long-term.
This role is a new addition to the Legacy Fundraising Team of four, reporting into the Head of Legacies and working closely with the Legacy Marketing Manager and the Legacy Fundraising Officer. We are part of a fundraising team of 20.
You’re an experienced legacy fundraiser with legacy marketing knowledge as well as strong supporter care and supporter relationship management skills. You’re able to deliver a busy and varied programme of operational activity. You’re comfortable working at a fast pace on multiple activities simultaneously.You’ve personally planned and delivered multiple in person events for legacy supporters.You’re organised and an excellent project manager, able to plan and manage activities at once to agreed deadlines and budgets. You work well collaborating with others and are able to influence internal stakeholders at all levels. You’re ready to apply your skills and experience to grow RNID’s legacy stewardship programme to its full potential.
You will be responsible for:
· Managing and deliveringa multifaceted legacy stewardship programme across digital and postal channels as well as in person activities.
· Personally managing a small portfolio of one to one supporter relationships
· Planning and delivering a programme of in person legacy events
· Coordinating and delivering excellent quality legacy supporter care across RNID
· Project managing all activities and working closely with colleagues to create legacy stewardship communications, journeys and collateral.
· Educating and training colleagues across RNID to confidently support legacy fundraising activities.
· Monitoring and reporting on budget and non-financial performance of all stewardship activities
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 29 March 2026.
First interview Thursday 9 April, Second interview 16 and 17 April 2026.
Supporting people who are deaf, have hearing loss or tinnitus
Project Manager – Big Change Programme (18 Month FTC)
Location: London (Hybrid Working)
Contract: Fixed Term – 18 Months
Salary: £40,518 - £47,377
Closing Date: 24th March 2026
Interviews: w/c 7 April 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for an experienced Project Manager to join our Big Change Programme and play a key role in delivering major digital transformation projects across the organisation.
Reporting to the Senior Programme Manager, this role will lead the delivery of projects within our Big Change Programme (BCP) – Centrepoint’s flagship initiative to modernise systems, improve ways of working and strengthen how we support young people.
About Centrepoint
Centrepoint works with vulnerable young people across the UK, providing accommodation, health support and life skills to help them move into education, employment and independent living.
Together with our partners, we support over 16,000 young people every year, helping them build brighter futures. Our ambition is to end youth homelessness by 2037.
Behind this work is a dedicated workforce committed to creating meaningful change. The Big Change Programme is central to ensuring our systems, processes and technology enable colleagues to deliver the best possible support to young people.
About the role
This is a unique opportunity to play a key role in Centrepoint’s digital transformation journey.
As Project Manager, you will lead the end-to-end delivery of a new People system implementation, ensuring it is delivered successfully and embedded across the organisation.
You will manage the full project lifecycle – from planning and governance through to delivery and transition into business-as-usual – while working closely with senior stakeholders, business teams and external suppliers.
Alongside delivery of this key project, you will contribute to the wider Big Change Programme portfolio, helping to embed strong project management practices and supporting the development of Centrepoint’s project management capability.
This role offers the opportunity to work on high-impact transformation work that directly supports Centrepoint’s mission.
Centrepoint operates a hybrid working model, requiring colleagues to spend a minimum of 50% of their working time in the office.
What you’ll be doing
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Managing the full lifecycle of complex transformation projects, from planning through to delivery and service transition
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Leading the implementation of a new People system, ensuring successful adoption across the organisation
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Establishing and maintaining robust project governance and reporting structures
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Managing project budgets, timelines, resources and dependencies
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Coordinating stakeholders across multiple teams and functions
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Managing relationships with external suppliers and vendors
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Identifying and managing risks, issues and mitigation strategies
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Supporting change management activities to ensure successful system adoption
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Ensuring smooth transition of new systems into business-as-usual operations
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Contributing to strengthening project management practices across Centrepoint
About you
We’re looking for an experienced Project Manager who enjoys delivering complex technology or digital transformation projects and working collaboratively with teams across an organisation.
You will bring strong stakeholder management skills and be confident engaging senior leaders, business teams and external suppliers.
You’ll also be someone who enjoys working in a purpose-driven environment where your work contributes to meaningful social impact.
What we’d be looking for from you
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Proven experience managing end-to-end delivery of complex system implementation projects
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Experience delivering projects within digital transformation or organisational change programmes
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Strong stakeholder engagement and influencing skills
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Experience managing third-party suppliers and vendors
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Knowledge of project management methodologies such as PRINCE2, Agile or hybrid approaches
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Experience managing project governance, risks and reporting
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Excellent communication and presentation skills
Desirable:
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Experience implementing People or HR systems
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Experience working within the charity, non-profit or social impact sector
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Understanding of data migration, reporting or system integration projects
Why join Centrepoint?
Working at Centrepoint means being part of an organisation committed to creating real change for young people.
In return for your efforts you’ll receive a competitive salary and a range of benefits including:
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25 days annual leave rising to 27 days
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Healthcare cash plan
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Private medical insurance
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Income protection
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Employer pension contributions of 5%
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Cycle to Work scheme
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Interest-free travel loan
At Centrepoint we are committed to creating an inclusive workplace where everyone feels valued and respected.
We welcome applications from people of all backgrounds and experiences.
If you’re an experienced Project Manager looking to deliver meaningful digital transformation within a mission-driven organisation, we’d love to hear from you.
Apply now to join Centrepoint and help shape the future of our Big Change Programme.
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is full time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for a Networks Development Coordinator to support the development of our networks to create inclusive, dynamic and engaging communities at UCL. We currently have nine networks at UCL and the purpose of this role is to empower, train and support our students to host events, run campaigns and raise awareness. You will help broker new partnerships with charities and other student groups, facilitating our students to build communities and get the most out of their time at UCL. You will also take a leading role in coordinating history months and awareness days, working with our student communities.
This role will also work closely with UCL's Equality, Diversity & Inclusion Team to oversee support and development of elected student EDI Reps who drive equality initiatives across the institution.
Do you have experience in supporting students from liberation communities? Do you have experience of empowering and training students or volunteers? If the answer is yes, then we want to hear from you.
Our ideal candidate will have experience of supporting others to make meaningful change, experience of lobbying and campaigning as well experience of event management and facilitation.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.




