Product development manager jobs

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.

We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

You are a pragmatic, highly analytical data professional who lives at the intersection of charity compliance and modern cloud systems. You are someone who understands that a rapidly growing £2m charity needs lean, workable frameworks, not corporate red tape that stalls delivery.

You bring a strong track record of working within the UK non-profit sector, meaning you already understand the nuances of donor data, PECR regulations, and charity-specific workflows. You don’t just write policy documents; you enjoy untangling data flows and translating complex regulatory requirements into practical, everyday processes.

In this interim role, you will act as the "Product Owner" and "Information Governor" for our systems upgrade. You won't need to do the technical database configuration—we already have a trusted, external Beacon CRM expert to handle the builds. Instead, you will bridge the gap between our teams and the technology. You will run discovery sessions with our Fundraising, Programmes, Finance and Operations teams to map their operational needs, translate these into a compliant data blueprint, and drive our Beacon expert to build them.

Crucially, you won’t need to draft our Data Sharing Agreements (DSAs)—these are already in place. Your job is to audit our systems and processes to ensure we are physically complying with them, designing the exact workflows, access permissions, and data retention schedules needed to keep us airtight. Finally, you will advise us on how to sustainably own our data protection internally going forward.

Key responsibilities:

1. Operationalising Our Data Sharing Agreements (DSAs)

• Translate Contracts into Code: Review our existing, drafted DSAs and map out the exact system processes, fields, and permissions required in Beacon CRM to physically comply with them.

• Consent & Retention Alignment: Ensure that our data capture, consent practices, and deletion cycles perfectly match the legal promises made in our DSAs.

• Audit System Compliance: Inspect our current data flow (website $\rightarrow$ Beacon CRM $\rightarrow$ integrated platforms) to ensure no data leaks or unauthorised sharing are occurring.

2. Business Analysis & Team Alignment

• Run Discovery Sessions: Work with our Fundraising, Services, and Finance teams to understand and map how they currently use data and where their bottlenecks are.

• Synthesise Requirements: Balance the operational needs of different teams (e.g., keeping sensitive service user data strictly partitioned while allowing the fundraising team to run compliant donor campaigns).

• Create Technical Specifications: Translate these mapped team needs into clear, structured functional requirements for our external Beacon CRM expert to build.

3. Data Governance & System Security

• Access & Permissions Architecture: Review and redesign the user access roles within Beacon CRM, establishing a robust "least privilege" framework so staff only access data essential to their role.

• Data Minimisation & Deletion: Define precise data retention schedules and work with the Beacon expert to automate the archiving or permanent deletion of expired records.

• Record of Processing Activities (RoPA): Document and map our internal data flow so we have a clear, compliant audit trail of how data moves through the charity.

4. Sustainable Ownership & Handover

• Future Governance Design: Assess our internal capacity and design a realistic, lightweight model for how we should own data protection internally going forward (including identifying internal roles vs. when to use external support).

• Process Testing & Team Training: Test the newly configured Beacon setups to ensure they work for staff, and deliver a practical, non-boring training session to the team on the new processes.

 

Essential Skills and Experience

• UK Charity Sector Expertise: Direct experience working within or consulting for UK registered charities, with a deep understanding of charity-specific data issues (such as donor consent, fundraising regulations under PECR, and handling sensitive beneficiary or safeguarding data).

• Operationalising Compliance: Proven experience translating legal data requirements (specifically implementing existing Data Sharing Agreements, DPAs, and GDPR frameworks) into practical, everyday staff workflows and system processes.

• Business Analysis & Stakeholder Mapping: Excellent track record of running discovery sessions with non-technical team heads to untangle, map, and simplify their operational data needs.

• Technical Translation & Developer Management: Experience acting as the "Product Owner" or lead interface between internal teams and external database developers—specifically translating operational needs into clear technical specifications for CRM builds.

• Practical GDPR & PECR Knowledge: A highly pragmatic approach to compliance, with experience building Records of Processing Activities (RoPA), setting up data retention schedules, and designing role-based access permissions.

Desirable Skills and Experience

• Passion for our mission. to improve children’s health through school food.

• Familiarity with Beacon CRM: Prior experience auditing, working with, or directing builds within Beacon CRM (or closely related modern cloud charity CRMs like Donorfy or Salesforce).

• Information Governance Qualification: A professional certification in data protection (such as CIPP/E, Practitioner Certificate in Data Protection, or equivalent), though hands-on charity sector experience is valued above theoretical qualifications.

• Transition & Training Experience: Experience training small charity teams on new data habits and helping leadership teams design lightweight, internal data ownership structures.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

Are you brilliant at establishing and developing relationships, and want to use your skills to support a charity which helps people across the Fylde coast live their lives to the full and live well to the very end?

Business Development Officer
Salary: £30,000 - £33,000 per annum.
Contract: Permanent, full-time, 37 hours per week, 0.8 considered.
Location: Blackpool; with a mixture of being on site, out and about meeting potential partners/networking. There will also be the opportunity to work from home 1-2 days per week.
Benefits: Stand out holiday allowance of 38 days including bank holidays as well as a host of other great benefits including free onsite parking, subsidised onsite canteen, time off in lieu, access to training and development opportunities, investment in your wellbeing, and eligibility for NHS Blue Light Care.

Trinity and Brian House Hospice believe in focusing on the positives within palliative care, providing patients with relief from the symptoms, pain, and stress of a serious illness to improve quality of life for them and their loved ones. They do this through recognising that each person has individual needs and caters to these needs through offering their services in the hospice, the hospital, at home, or residential care home.

About the Role

The Business Development Officer will work closely with the Corporate and Community Fundraising Manager to secure new relationships across the Fylde Coat, developing a pipeline of sustainable income. Corporate is a very well-established income stream within the fundraising team, but there's lots of opportunity to grow by building on the brilliant 40+ year reputation of donor care and fundraising products.

Trinity is preparing for its second large-scale public art trail, which will take place in 2028. This is such an exciting opportunity for the new Business Development Officer who'll play a key role in sponsorship recruitment, corporate stewardship, business engagement as well as project planning and delivery. This is expected to become one of the most significant corporate fundraising and sponsorship opportunities over the coming years and offers considerable scope for visibility and impact

About You

This role would suit a natural relationship builder with a talent for finding creative ways to connect with corporate supporters while attracting new businesses opportunities. You may already work in a corporate fundraising, business development or sales role, but the hospices also open to someone with experience in partnerships, marketing, recruitment or professional services.

What's important is that you'll have a track record of meeting financial targets and balancing a demanding workload with competing deadlines. We'd love to see applications from people who are creative and come with a growth mindset, who are looking to increase their understanding of fundraising and build on the skills they already have.

This role requires a full driving licence with access to a car as you will be spending time out and about across the region as well as being on site at the hospice.

If this role sparks your interest, please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step.

Deadline: 9am Monday 27^th July
Interviews: Week commencing 3^rd or 10^th August

Please let us know if you have any issues with interview dates above as we understand that it's peak summer holiday time and we don't want this to impact your being able to apply.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Early Years Advisor

We have an exceptional opportunity for a dedicated Early Years Advisor to join our team and play a key role in supporting high-quality early years provision across our services in this full-time position.

Position: Early Years Advisor

Location: Home working

Hours: Full-time, 37 hours per week

Salary: £30,000 - £32,000

Duration: Contract to 31st August 2029

Benefits: Include 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holidays, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working opportunities

The Role

As an Early Years Advisor, you will develop products, services and training materials, and respond to sector needs. You will be responsible for the high-quality development of products and services in line with the mission to promote quality in early years.

You will work collaboratively with other Early Years Advisors and managers to support the development of products and services for UK and international customers. 

Responsibilities include:

• Under the guidance of line manager and the Early Years Development Manager, work with other Early Years Advisors to support the development of high-quality products and services
• Edit and proof-read documents for relevant research-based content and accuracy, following the organisation’s style guides
• Provide advice to members as requested relating to the childcare sector
• Maintain practical experiences within a childcare setting
• Maintain up to date professional knowledge and skills within area of responsibility and the early years sector
• Attend meetings as required (virtual and face to face)
• Achieve own annual KPIs and assist in the achievement of organisational objectives
• Report progress to management.

About You

We are looking for someone with:

• Educated to degree level or equivalent in early years
• Significant and recent demonstrable experience in leading practice as an early years professional or teacher
• Development and review of training and resources to improve early years practice
• Effective time management
• Using sound research-based evidence to develop written material
• Delivery against targets and deadlines
• Strong customer service or related experience
• Multi-agency partnership working 
• Expertise in early years SEND would be advantageous but not mandatory.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries working in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as Early Years Advisor, Early Years, Teacher, Primary Teacher, Early Years Teacher, Advisor, Programme Advisor.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Role Purpose

The Senior Individual Giving Officer is a crucial position within EIA’s Fundraising team, which contributes to the delivery of the individual giving strategy through acquiring and stewarding new supporters, leading our face to face fundraising and mass participation event programmes and legacy marketing and stewardship.

You will need to have demonstrable experience of delivering campaigns across individual giving products and channels, excellent written communication and analytical skills, and experience of creating engaging and inspiring online and offline direct marketing communications. 

Key areas of responsibility

New Supporter Acquisition: Face to Face fundraising

The Senior Individual Giving Officer will lead our new acquisition channel, face to face fundraising, to recruit new regular givers:

• Responsible for the end-to-end management of acquisition campaigns, from briefing internal and external stakeholders and suppliers, to developing creative and monitoring results and evaluating performance
• Ensure campaigns are delivered on time and on budget and meet the campaign KPIs
• Work with the Individual Giving Manager and Digital Implementation Officer to share content to feed into the bespoke supporter journeys for new supporters to increase engagement

Mass Participation Events

The Senior Individual Giving Officer will lead our growing mass participation events programme. Building on the success of testing during 2026, learning will be applied to further expand the event programme during 2027 and beyond:

• Develop and manage the annual event calendar to ensure there is a broad range of events that are targeted towards EIA supporters
• Responsible for all elements of supporter recruitment and stewardship from developing marketing materials, working with the Social Media and Digital Engagement Manager and the Digital team to recruit new supporters, setting up fundraising pages and stewarding supporters to meet their fundraising targets, through to evaluating performance and applying learnings to future events.

Supporter retention, development, and engagement

The Senior Individual Giving Officer will be responsible for developing and delivering engaging and inspiring supporter development activity and supporter journeys for individuals:

• Lead on creating the content and briefing suppliers for the supporter newsletter mailings which are sent out three times a year. 
• Plan, implement and evaluate digital and offline supporter-driven supporter journeys from all individual giving audiences, including appeals, face to face, mass digital, regular giving and the weekly lottery
• Work closely with the Individual Giving Manager, Supporter Services Officer and teams across the organisation (including the Communications and Campaign teams) to develop inspiring and targeted content and communications that increase engagement and lifetime value of supporters
• Establish Key Performance Indicators (KPIs) for monitoring and evaluating the success of supporter journeys
• Along with the Supporter Services Officer, be a key point of contact for supporters, ensuring that all supporters have a positive experience

Legacy Marketing and Stewardship

• Develop and deliver legacy marketing campaigns to acquire new legacy pledgers from our existing supporter base
• Take a key role in the engagement with the Remember a Charity consortium, and lead on the promotion of legacies during Remember a Charity Week
• Work with the Individual Giving Manager and the Communications team to ensure legacy messages are included in all relevant communications including appeals, supporter newsletters and Investigator magazine
• Responsible for all elements of legacy stewardship, from establishing engagement segmentation, to developing and delivering a legacy stewardship programme including bespoke communications, as well as on and offline events and webinars to maximise engagement and commitment from legacy pledgers
• Explore opportunities to recruit legacy pledgers from new audiences

Strategy development, budgeting and campaign reporting

• Work with the Head of Fundraising and Individual Giving Manager to develop fundraising strategy and annual plans
• Monitor income and expenditure of campaigns within your areas to ensure they meet budget and contribute to the mid-year reforecast process
• Produce regular campaign reports that monitor performance against KPIs and feed back to the Head of · of Fundraising and wider organisation to share successes with the EIA team

The National Lottery Community Fund is seeking a Salesforce Administrator to support the ongoing development, administration and optimisation of our core grant-making platform. Based within our Technology team, this role is pivotal to ensuring our Salesforce environment remains secure, reliable and responsive to the needs of colleagues across the organisation.

As the UK’s largest community funder, we process a high volume of funding applications each year, supporting projects that benefit millions of people and help communities to thrive. Delivering this depends on dependable, well-governed technology. As a Salesforce Administrator, you will play a key role in maintaining and enhancing our Grant Management System (GMS), helping to ensure it continues to support the Community Fund’s vital work effectively and efficiently.

​Working as part of a multidisciplinary team, you will administer and configure Salesforce Lightning, manage user access and permissions, and help maintain the stability, security and integrity of the platform. Working closely with product, delivery and business colleagues, you will contribute to the ongoing evolution of GMS through configuration, automation, support and continuous improvement, ensuring the platform delivers maximum value to its users.

Key responsibilities include:

• Design, configure and optimise Salesforce solutions, including workflows, automations, integrations and connectivity with internal and external APIs.
   
• ​Manage and enhance platform functionality, ensuring solutions are scalable, secure and aligned to business requirements.
   
• ​Advise and support colleagues on Salesforce capabilities, best practice and effective use of the platform.
   
• Develop and maintain user guidance, knowledge sharing and training materials to drive user adoption and self-service.
   
• Provide day-to-day administration and technical support for a user community of around 750 colleagues across the UK, ensuring a high-quality and responsive support service.
   
• Investigate, troubleshoot and resolve platform issues, taking ownership through to successful resolution.
   
• Act as a key point of contact for Salesforce platform support, working closely with Salesforce Customer Support, third-party partners and suppliers where required.​

This is an exciting opportunity for an experienced Salesforce Administrator to shape and improve a business-critical platform that underpins the Fund’s grant-making activities. You will bring strong Salesforce administration expertise, analytical skills and a collaborative approach, helping colleagues get the most from our grant management system through expert advice, continuous improvement and user-focused support.

​Interview details:

• Date: W/C 10th August 2026
• Format: Online
• Location: UK Wide

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

For an informal discussion about the role, please contact the recruitment team​

If you have any questions about the recruitment process, please email the recrutiment team​

​How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

​Essential Criteria:

• Proven experience of configuring and administering Salesforce Lightning, including user management, permissions and security controls.
   
• Extensive experience designing, building, testing, maintaining and troubleshooting complex process Flows and automations.
   
• Strong knowledge of data management, including data import and export tools, migrations, data quality, deduplication, reporting and dashboard development.
   
• Demonstrable experience investigating, diagnosing and resolving complex issues, and delivering a responsive and high-quality support service to users and stakeholders.
   
• Experienced in configuring, managing and supporting Salesforce integrations and AppExchange solutions including tools such as Conga, Gearset, Spanning, and WithSecure.
   
• Proven ability to work effectively with Salesforce implementation partners, consultants and third-party vendors to deliver platform enhancements, integrations and support services.
   
• Strong stakeholder communication skills, with the ability to gather, analyse and document business requirements, translating them to effective solutions and process improvements.
   
• Hold a current Salesforce Administrator certification, or an equivalent recognised Salesforce credential. 

​Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

This is a significant and rewarding opportunity to make a real difference in supporting our ambition for nature’s protection and recovery across Birmingham and the Black Country. The post holder will help support the collection, collation, and digitisation of ecological data relating to species, sites and habitats across our landscape. Your work will be critical to the success of EcoRecord – the region’s Environmental Records Centre - and aid in the protection of local wildlife of great value to people, and communities in our region.

As a wildlife charity serving a heavily urbanised area, a major element of our work is to provide ecological evidence and related information, that supports the designation of wildlife sites and informs the protection of nature in the face of urban development.

You will work within EcoRecord to deliver high quality data products and services to a range of customers and users. EcoRecord is part of a network of Local Environmental Records Centres across the UK and provides information services to a wide range of users such as local authorities, statutory agencies, ecological consultants, national and local recording schemes, and others.

The post of Biodiversity Data and Evidence Officer is a central and varied role within EcoRecord, that will include making use of GIS mapping and specialised databases to analyse and digitise ecological data. The role will also include promoting high quality biological recording activities, supporting specialist recording groups, and engaging with volunteers, including through our social media channels. You will assist with key aspects of the day-to-day operation of the records centre, including the maintenance, management, and development of core data sets and analytic processes.

Key Responsibilities

• Assist with the development and growth of EcoRecord’s data infrastructure by supporting the collection, collation and computerisation of ecological and other relevant data (primarily species, sites and habitats data), through the competent use of Geographical Information Systems (GIS) and, though not exclusively, Recorder 6.
• Contribute to the improvement of data management systems and processes.
• Contribute to the delivery of projects that deliver nature’s recovery across Birmingham and the Black Country.
• Assist with the adoption and development of practices and tools that improve the efficiency of data management and data availability.
• Assist with data analysis and the production of high-quality data products and services.
• Be an advocate for and help to promote high quality biological recording in Birmingham and the Black Country.
• Assist in supporting specialist species interest groups and the wider volunteer recording networks throughout Birmingham and the Black Country and with enabling the development and formation of new interest groups.
• Assist and support surveys and local recording initiatives, including the City Nature Challenge.
• Contribute to EcoRecord’s and the Wildlife Trust’s online presence through producing content for social media and website etc. in collaboration with colleagues including the Trust’s Communication Department.
• Assist in the recruitment and supervision of volunteers in a range of activities, namely surveying and data entry.

 

About You

The successful applicant will be very well organised, highly motivated, collaborative, have a high level of attention to detail, and be used to prioritising a complex workload. You will have good ecological knowledge, and the confidence and ambition to affect conservation outcomes through the provision of high-quality ecological evidence. Above all, you will be driven by a commitment to see nature’s recovery across Birmingham and the Black Country’s urban landscape.

What We Offer

• A chance to make a real impact in local communities and the natural environment 
• A supportive and inclusive team culture 
• Flexible working arrangements 
• Opportunities for professional development 

Marketing Officer​ (part time) - Royal Statistical Society 

Salary: £34,000 per annum pro rata, £20,400 actual salary
Contract: Permanent, part-time, 0.6 FTE
Hours: 21 hours per week (with flexibility as to how these are worked subject to business need and prior agreement) 
Location: Hybrid, with regular attendance at our central London office (40%)
Reports to: Director of Commercial
Application deadline: Thursday 6 August 2026, inclusive
Interviews: Week commencing 10 August 2026.

Overview

The Royal Statistical Society is looking for an outstanding, proactive and organised Marketing Officer to help plan, coordinate and deliver marketing campaigns across our diverse commercial and engagement activities.

Founded in 1834, the RSS is one of the world’s leading organisations advocating for the importance of statistics and data. We are a charity, a professional body for statisticians and data scientists, and a membership organisation with thousands of members across the UK and internationally.

This is a new role and an exciting opportunity to bring additional marketing capacity and expertise into the Society. You will drive and support campaigns that increase awareness, engagement, bookings, enquiries and income across diverse areas such as membership, training, events, the annual conference, advertising, sponsorship, partnerships and venue hire.

About the role

This is a hands-on marketing role with plenty of variety. Working closely with colleagues across the RSS, you will plan and coordinate multi-channel campaigns across email, web, social media, digital advertising, partner channels and other routes.

You will help turn plans into practical campaign action, making sure marketing is well-organised, audience-focused, delivered on time and measured for effectiveness. You will work closely with our Digital and Content team to coordinate website updates, content, newsletters and campaign assets.

What you’ll be doing

Day-to-day you will:

• promote RSS products, services and business areas including membership, training, events, conference, sponsorship and venue hire;
• plan, coordinate and deliver integrated and effective marketing campaigns across these RSS activities, working closely with key colleagues;
• draft and edit clear, audience-focused marketing copy for social media, emails, adverts, landing pages and promotional materials;
• create, schedule and monitor marketing emails and social media activity, including segmentation, testing and reporting;
• use CRM, campaign and marketing data to support targeting, customer journeys and evaluation;
• monitor campaign performance, including reach, engagement, enquiries, bookings, leads and income;
• help improve campaign effectiveness, audience targeting and ways of working;
• coordinate suppliers, agencies or freelancers where required.

What we’re looking for

We are looking for someone with fantastic marketing skills and practical experience who is proactive, collaborative and confident managing multiple priorities.

You will need:

• experience of working to and achieving ambitious targets, including income generation and customer engagement targets;
• experience coordinating and delivering multiple marketing campaigns simultaneously;
• experience of email marketing, digital marketing and campaign administration;
• experience using CRM systems, customer data or marketing lists;
• experience monitoring and reporting on marketing performance;
• strong writing skills and the ability to produce clear, audience-focused copy;
• excellent organisational and project coordination skills;
• good attention to detail;
• an understanding of digital marketing channels and customer journeys;
• the ability to work with colleagues across different teams;
• a positive, proactive and customer-focused approach.

It would also be helpful, but not essential if you have

• experience in a charity, membership body, professional body or similar organisation;
• experience marketing training, events, conferences, membership or professional services

Why join the RSS?

This is a great opportunity to make a visible contribution in an internationally respected charity and professional body with an important public purpose. The RSS is a highly colleague-centred organisation with a great range of benefits. We offer:

• hybrid working, with regular (40%) attendance at our central London office;
• flexibility in how hours are arranged, subject to business needs and prior agreement;
• pension scheme after three months, with employee contributions of up to 5% double matched by the RSS, up to a maximum employer contribution of 10%;
• 25 days’ annual leave, pro rata, plus bank holidays;
• additional office closure between Christmas and New Year;
• training budget;
• season ticket loan;
• cycle to work scheme;
• employee assistance programme.

Occasional flexibility may be required, including some evening work, to support key campaigns and major events such as the RSS annual conference.

How to apply

Please apply via Charity Job by submitting:

• your CV; and
• a supporting statement explaining how your skills and experience meet the role requirements.

Applications without a supporting statement will not be considered.

The deadline for applications is Thursday 6 August 2026, inclusive.

Interviews are expected to take place during the week commencing 10 August 2026. We may contact and interview strong candidates before the closing date, so early applications are encouraged.

About the role

The Head of Income Generation is a new and important leadership role within Stonewall Housing, created to grow and diversify our voluntary income and support the next stage of our development as a nationwide LGBTQ+ housing and homelessness charity.

Reporting to the Director of Development, you will lead the development and delivery of ambitious income generation plans, with a particular focus on significantly growing income from corporate giving and partnerships.

You will build on Stonewall Housing’s existing corporate relationships while identifying and securing new opportunities across the UK. This will include strategic and commercial partnerships, Charity of the Year relationships, corporate donations, corporate foundations, employee fundraising, sponsorship, cause-related marketing and other opportunities for businesses and their employees to support our work.

You will develop compelling partnership propositions, lead applications and pitches, build relationships with senior decision-makers and create opportunities that deliver sustainable income alongside wider value for Stonewall Housing and the LGBTQ+ communities we support.

Alongside your focus on corporate income, you will work across Stonewall Housing’s wider fundraising portfolio, contributing to the development and growth of individual giving, major donor fundraising, community fundraising and other voluntary income streams. You will identify opportunities for different areas of fundraising to complement one another and create meaningful pathways for supporters to deepen their relationship with Stonewall Housing.

This is a senior role that combines strategic thinking with hands-on income generation. You will be as comfortable developing an income strategy and managing a pipeline as you are writing an application to a corporate foundation, pitching a partnership, meeting a prospective supporter or developing a new fundraising opportunity.

Working closely with the Director of Development and colleagues across Stonewall Housing, you will help translate our services, impact and ambitions into compelling opportunities for funders, businesses, partners and supporters.

As this is a new role, you will have a significant opportunity to shape our approach, develop new income streams and build the systems, relationships and opportunities needed to support Stonewall Housing’s long-term sustainability and national impact.

Key responsibilities

Corporate giving and partnerships

• Lead the development and delivery of ambitious plans to grow and diversify Stonewall Housing’s corporate income across the UK.

• Generate income through corporate partnerships, corporate giving, Charity of the Year relationships, commercial partnerships, corporate foundations, employee fundraising, sponsorship and other forms of business engagement.

• Build and maintain a strong, diverse pipeline of prospective corporate supporters and partners.

• Research, identify and pursue new corporate fundraising opportunities that align with Stonewall Housing’s mission, values and strategic priorities.

• Secure new high-value and multi-year corporate partnerships that generate sustainable income and wider strategic value.

• Develop compelling and tailored partnership propositions that connect corporate priorities with Stonewall Housing’s services, impact and ambitions.

• Lead approaches, applications, pitches, presentations and negotiations with prospective corporate partners.

• Identify and submit high-quality applications to corporate foundations, corporate grant programmes and other business-led funding opportunities.

• Develop and submit strong Charity of the Year applications, pitches and presentations, supporting employee voting and engagement where required.

• Build trusted relationships with senior business leaders, corporate social impact and sustainability teams, corporate foundations, LGBTQ+ employee networks, employee resource groups and other key decision-makers.

• Develop commercial and cause-related partnerships that generate income, raise awareness and engage new audiences.

• Identify opportunities for sponsorship of Stonewall Housing’s events, campaigns, programmes and other areas of work.

• Develop opportunities for employees to support Stonewall Housing through fundraising, payroll giving, matched giving, challenge events, volunteering and other forms of engagement.

• Work with corporate partners to develop engaging fundraising activities and campaigns that inspire employee participation and generate meaningful income.

• Build strong, long-term relationships with existing corporate partners, identifying opportunities for renewal, increased investment and deeper engagement.

• Provide high-quality stewardship, communications and impact reporting that demonstrate the difference partners’ support makes.

• Work closely with colleagues to create meaningful opportunities for corporate partners and their employees to engage with Stonewall Housing’s work.

• Ensure volunteering, pro bono support and gifts in kind are developed as part of wider strategic relationships and, where appropriate, create pathways towards sustainable financial support.

• Represent Stonewall Housing at corporate events, networking opportunities, conferences, pitches and sector forums.

• Ensure prospective partnerships are subject to appropriate due diligence and align with Stonewall Housing’s values, ethical fundraising principles and commitment to LGBTQ+ communities.

Individual giving and wider fundraising

• Work across Stonewall Housing’s wider voluntary income portfolio to support the growth and diversification of sustainable income.

• Working collaboratively with colleagues across the Development team, develop and deliver plans to grow income from individual supporters, including regular giving, one-off donations, fundraising appeals and digital giving.

• Develop engaging supporter journeys that strengthen acquisition, engagement, retention and long-term support.

• Develop fundraising products, campaigns and activities that are accessible, engaging and capable of generating sustainable income.

• Identify opportunities to connect corporate engagement with individual giving, including employee donations, payroll giving, matched funding and workplace fundraising.

• Use supporter insight and fundraising data to improve engagement, retention and long-term value.

• Explore new and emerging income opportunities where these align with Stonewall Housing’s values, strategic priorities and organisational capacity.

Income strategy and development

• Work with the Director of Development to develop and deliver Stonewall Housing’s multi-year income generation strategy.

• Translate organisational priorities, service developments and evidence of impact into compelling cases for support and fundable opportunities.

• Identify opportunities to increase unrestricted and flexible income while maintaining a balanced and sustainable funding portfolio.

• Develop new fundraising products, campaigns and partnerships where there is clear potential for sustainable growth and positive return on investment.

• Maintain a strong understanding of the external fundraising environment, including emerging trends in corporate giving, responsible business, philanthropy and supporter engagement.

• Identify opportunities for collaboration with organisations and partners that share Stonewall Housing’s values and objectives.

• Ensure income generation activity supports Stonewall Housing’s organisational strategy, financial sustainability and ambitions for national impact.

Person specification

We know that excellent candidates may not meet every requirement listed below. If you are excited by the role and believe you have the skills, experience and potential to succeed, we encourage you to apply.

Essential experience

• Significant experience of working in a senior fundraising, income generation, development, partnerships or business development role, with responsibility for generating income and delivering against agreed targets.

• A strong track record of securing and growing income from corporate partners, businesses or other external organisations.

• Demonstrable experience of developing successful corporate relationships, from identifying and approaching prospective partners through to securing, managing and growing partnerships.

• Experience of generating income through a range of corporate opportunities, which may include strategic partnerships, commercial partnerships, corporate giving, Charity of the Year relationships, corporate foundations, sponsorship, employee fundraising or cause-related marketing.

• Experience of developing compelling funding propositions, partnership proposals, applications, pitches or presentations that have successfully generated income.

• Experience of building and maintaining effective relationships with senior stakeholders, funders, corporate partners and other external decision-makers.

• Experience of managing income targets, fundraising pipelines and financial forecasts, with the ability to assess progress, identify risks and prioritise opportunities.

• Experience of contributing to the development and delivery of fundraising or income generation strategies.

• Experience of working collaboratively with colleagues across different teams to develop funding opportunities, cases for support and partnership activity.

• Experience of providing effective line management, support and development to staff.

Desirable experience

• Experience of working across additional fundraising streams, such as individual giving, major donors, community fundraising, trusts and foundations or digital fundraising.

• Experience of securing high-value or multi-year corporate partnerships.

• Experience of submitting successful Charity of the Year applications or applications to corporate foundations and grant-making programmes.

• Experience of developing commercial partnerships, sponsorship opportunities or cause-related marketing campaigns.

• Experience of working with LGBTQ+ employee networks, employee resource groups or corporate inclusion networks.

• Experience of working within the LGBTQ+, housing, and/or homelessness, charity sectors.

• Experience of working within a growing organisation or developing a new area of fundraising activity.

• Experience of using a customer relationship management system to manage fundraising relationships, opportunities and income pipelines.

Essential knowledge

• Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people, or the ability and commitment to develop this knowledge quickly.

• Strong knowledge of corporate fundraising and partnership development, including current approaches to corporate giving, employee engagement, Charity of the Year partnerships and corporate social impact.

• Understanding of how to identify, cultivate, secure and steward corporate partners and other high-value supporters.

• Understanding of the principles of effective fundraising, including supporter and partner stewardship, relationship management and long-term engagement.

• Knowledge of effective income pipeline management, forecasting and performance monitoring.

• Understanding of the importance of generating sustainable and unrestricted income alongside funding for specific services and projects.

• Understanding of how effective communications, storytelling, evidence and impact reporting support fundraising and partnership development.

• Knowledge of ethical fundraising, due diligence and the importance of developing partnerships that align with an organisation’s mission and values.

• Understanding of equity, diversity and inclusion, and the importance of representing LGBTQ+ people and people with lived experience accurately, respectfully and without tokenism.

• Knowledge of relevant fundraising legislation, regulation and good practice, including the Fundraising Regulator’s Code of Fundraising Practice, data protection and responsible use of supporter information.

Essential skills and abilities

• Excellent relationship-building and networking skills, with the confidence and credibility to engage senior corporate stakeholders, funders, partners and supporters.

• A strong ability to identify opportunities, open new relationships and develop them into meaningful, sustainable partnerships.

• Excellent written communication skills, with the ability to develop persuasive funding applications, partnership proposals, cases for support, presentations and reports.

• Excellent verbal communication, influencing, negotiation and presentation skills.

• The ability to communicate Stonewall Housing’s mission, services and impact in a compelling and accessible way to a range of audiences.

• Strong strategic thinking skills, combined with a practical and delivery-focused approach.

• The ability to translate organisational priorities and service needs into compelling and fundable opportunities.

• Strong commercial and financial awareness, including the ability to develop income forecasts, manage targets and assess return on investment.

• The ability to develop and manage a strong pipeline of prospective partners and fundraising opportunities.

• The ability to use data, insight and evidence to inform fundraising decisions, monitor performance and identify opportunities for growth.

• Excellent organisational and project management skills, with the ability to manage multiple relationships, priorities and deadlines effectively.

• The ability to work independently, use initiative and take ownership of agreed areas of responsibility while working collaboratively as part of a wider Development team.

• The ability to lead, motivate and support colleagues, creating a collaborative and ambitious approach to income generation.

• Strong judgement, including the ability to assess potential opportunities, partnerships and risks through an ethical and values-led lens.

• The ability to build effective relationships across teams and bring colleagues together around shared opportunities and objectives.

• Confidence using digital communication, fundraising and relationship management systems, with the ability to learn new platforms and tools.

As with all members of Stonewall Housing’s Team, the postholder will also:

· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.

· Have strong networking and relationship-building skills.

· Have a positive and can-do attitude.

· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.

· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.

· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.

· Be able to travel occasionally around the UK for key events.

· To work as part of a mostly-remote team, embracing online communication and collaboration tools.

· To receive regular supervision from the line manager and attend training courses as required.

Your attitude and personal attributes

· A commitment to equal opportunities in all aspects of work.

· A commitment to the aims, values and beliefs of the organisation.

· Ability to empathise with vulnerable LGBTQ+ people.

Conditions:

This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.

More about who we are:

Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.

Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Substance Misuse, Domestic Abuse and Supported Accommodation.

We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.

Our Values:

· We are LGBTQ+ informed.

· We are tenacious.

· We are empowering.

· We are collaborative.

· We are inclusive.

What we can offer you:

Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.

Our benefits include:

· Competitive salary

· Flexible working

· Generous annual leave - 30 days (FTE)

· An additional ‘Stonewall Housing’ day off per year

· Pension scheme

· Employee Assistance Programme

· BHSF health cash  plan

Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.

Applying for the role:

No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.

We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

For more information about us, please visit our website and follow Stonewall Housing on our social channels.

Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact Claire, our Director of Development, on claire[at]stonewallhousing[dot]org.

Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.

The Woodland Trust is looking for an In-Memory Stewardship and Marketing Manager to lead our in-memory giving strategy, create outstanding supporter experiences, and grow income by inspiring legacy giving and maximising gifts in wills opportunities. 

This role is advertised as full-time, 37.5 hours per week.

The Role:

• Lead the development, implementation and embedding of the Woodland Trust's in-memory fundraising strategy.
• Drive growth in in-memory income, achieving strategic income and supporter acquisition targets.
• Design and deliver a gold-standard stewardship programme to strengthen supporter relationships and encourage future legacy giving.
• Collaborate with Communications to develop compelling messaging, storytelling and campaigns that raise awareness of in-memory giving.
• Build and manage relationships with key in-memory supporters, providing personalised stewardship.
• Maximise legacy giving opportunities by promoting gifts in wills and integrating legacy fundraising into supporter journeys.
• Work cross-organisationally to develop innovative in-memory products, including launching new tribute fund initiatives with external partners.
• Use insight, benchmarking and performance reporting to identify trends, evaluate success and inform future development.
• This is a hybrid position with a mix of home working, and from our head office in Grantham, Lincolnshire. Head office attendance would be required no more than once a month on average (Possibly more in the first 6 months). Occasional travel to other offices and remote locations may also be required.

The Candidate:

• Demonstrable experience in in-memory giving and legacy giving.
• A background working within the charity sector.
• Proven success in building and stewarding stakeholder relationships.
• A track record of delivering complex, cross-team projects collaboratively.
• The ability to manage multiple priorities and meet deadlines, both independently and as part of a team.
• Confidence using CRM systems, with experience of Dynamics 365 being desirable.
• Sound knowledge of project management, including coordinating multiple workstreams.
• A degree in Marketing, Fundraising, or equivalent experience (desirable).
• Full UK driving licence.

Benefits and Wellbeing:

Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
• Buy and Sell Holiday Scheme
• Enhanced Parental Pay
• Employee Assistance Programme

About Us:
The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.  
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. 
Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. 
Make sure that you answer the Application Questions to show your relevant skills and passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply. 

Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on 19th & 20th August 

Head of Strategic and Tactical Intelligence

Location: London (Hybrid working with 1 day a week in the London office)
Salary: £42,856 - £51,432 per annum
Contract: Permanent, Full-time

Join STOP THE TRAFFIK as their new Head of Strategic and Tactical Intelligence and lead an innovative intelligence function that is helping to disrupt the global business of human trafficking.

This is a unique opportunity to combine strategic leadership, intelligence analysis and commercial thinking to deliver intelligence products that help law enforcement, financial institutions and businesses identify and prevent modern slavery and human trafficking.

About STOP THE TRAFFIK

STOP THE TRAFFIK is a global charity dedicated to preventing vulnerable people from being recruited, trafficked and exploited. Through targeted prevention programmes and innovative intelligence products, the organisation works with governments, businesses, financial institutions and communities around the world to make human trafficking too high-risk and low profit to be viable.

As the organisation continues to grow its intelligence capability, this newly enhanced leadership role will shape the future of its strategic and tactical intelligence function while driving innovation and measurable impact.

The role

Reporting to the Director of Intelligence and Prevention, you will lead a multidisciplinary team of intelligence analysts, data analysts, developers and client managers, ensuring the delivery of high-quality intelligence products that help organisations identify, understand and respond to modern slavery and human trafficking risks.

You will combine strategic oversight with hands-on leadership, overseeing intelligence products, developing new services and technologies, contributing to commercial growth and representing STOP THE TRAFFIK externally with partners and clients. Working as part of the Senior Leadership Team, you will play a key role in delivering the organisation's impact and income ambitions.

Key responsibilities

· Lead and develop STOP THE TRAFFIK's multidisciplinary Intelligence Team.

· Deliver strategic and tactical intelligence products for businesses, financial institutions and law enforcement.

· Develop and implement the organisation's intelligence strategy and structured intelligence cycle.

· Lead the continued development of the Traffik Analysis Hub (TA Hub), STOP APP and future intelligence products.

· Build and maintain strategic relationships with commercial partners and generate new business opportunities through networking, presentations and sector engagement.

· Work across the Senior Leadership Team to achieve organisational impact and income objectives.

· Ensure safeguarding, quality assurance and continuous improvement remain at the heart of intelligence delivery.

About you

You are an experienced leader from an intelligence-led environment who enjoys combining strategic thinking with operational delivery. You are comfortable managing multidisciplinary teams, developing innovative products and translating complex intelligence into meaningful insight that drives action.

You will have:

· Significant experience leading intelligence teams and delivering intelligence-led programmes.

· Strong experience developing strategic partnerships across multiple sectors.

· Excellent communication, presentation and stakeholder engagement skills.

· Proven analytical ability with experience measuring and communicating impact.

· Outstanding written communication skills and the ability to translate complex information into clear, actionable intelligence.

· A collaborative, hands-on leadership style with excellent organisational skills.

· A commitment to innovation, continuous improvement and safeguarding best practice.

· An interest in tackling modern slavery and human trafficking and supporting STOP THE TRAFFIK's mission.

Why join STOP THE TRAFFIK?

This is a rare opportunity to lead an internationally recognised intelligence function where your work will directly contribute to preventing human trafficking around the world. You'll join a passionate, collaborative team committed to innovation, partnership and creating lasting change for vulnerable communities.

How to apply

For the full job description, please contact Faye Marshall or Giuseppe Di Maria at Harris Hill via the apply button or the Harris Hill website.

Closing date – Friday 28th August 2026

Harris Hill is a certified B Corp™ and a leading charity recruitment agency. We welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexual orientation or any other protected characteristic.

Are you a relationship-focused sales professional who enjoys building partnerships, growing accounts and identifying new business opportunities?
 
 
TPP Recruitment is supporting a well-established awarding organisation to recruit a Client Relationship Executive. This is a newly created role with significant growth potential, offering the opportunity to manage a portfolio of education and training sector clients across London and the Southeast while developing new business opportunities.
 
This position would suit someone with experience in sales, business development, account management or partnership management who enjoys working autonomously, building lasting client relationships and achieving commercial targets.
 
 
Salary: £29,930 per annum
Employment type: FTC for 12 months
Working arrangements: Remote (UK based), with travel required to Lancaster (UK) Head Office as required. This role involves frequent travel and overnight stays.
Working pattern: Full-time, 35 hours per week
Other benefits:

• Generous bonus structure
• Significant autonomy and ownership of your region
• Extensive opportunities for career progression and professional development
• Join a supportive and collaborative commercial team
• Work for an organisation with a strong reputation across the education and skills sector

 
 
About the Organisation
 
TPP Recruitment is supporting a well-established UK awarding organisation that develops qualifications and learning solutions which support individuals, employers and training providers nationwide.
 
With a strong reputation for customer service and partnership working, the organisation is committed to growing its market presence while maintaining excellent relationships with existing customers.

About the Role
 
As Client Relationship Executive, you will take ownership of a portfolio of existing customers whilst identifying and securing new business opportunities across your region.
 
You will manage accounts, ensuring excellent customer engagement, high retention levels and sustainable income growth. Alongside maintaining existing partnerships, you will work closely with prospective customers, developing a strong pipeline of opportunities and promoting the organisation's portfolio of qualifications and services.

Key Responsibilities
 

• Manage and develop a portfolio of existing customer accounts
• Achieve a minimum 95% customer retention rate
• Generate new business revenue annually
• Identify opportunities to grow existing accounts through additional products and services
• Build relationships with key stakeholders across colleges, training providers, adult education providers and employers
• Develop and deliver regional account and sales plans
• Create and maintain an active pipeline of new business opportunities
• Present solutions to prospective customers and decision-makers
• Maintain accurate customer records and pipeline activity within the CRM system
• Gather market intelligence and customer feedback to support future product development
• Represent the organisation at meetings, events and conferences
• Work collaboratively with customer experience, marketing and product teams

 
 
Skills / Experience Required
 

• Experience in sales, business development, account management or partnership development
• A strong record of achieving commercial targets
• Excellent relationship-building and stakeholder management skills
• Strong verbal and written communication skills
• The ability to manage multiple priorities and work independently
• A customer-focused approach
• Strong organisational and planning skills
• A full UK driving licence and access to a vehicle
• Willingness to travel frequently and stay overnight when required
• Experience within education, awarding organisations, training providers or the wider learning and skills sector (desirable)
• Knowledge of qualifications, assessment or education services (desirable)

 
 
To Apply
 

• Please submit your CV outlining your relevant commercial, sales or business development experience.

 
 
Interview Process
 
The interview process will vary depending on location:
 

• Candidates based near the organisation's Northwest office will attend a single in-person interview
• Candidates based further afield will complete a two-stage process, comprising an online interview followed by a final in-person interview

 
As part of the selection process, shortlisted candidates will be asked to deliver a presentation outlining their proposed first 30, 60 and 90 days in the role.
 
 
Deadline
 

• Applications are being reviewed on a rolling basis until the position is filled.
  • Early application is recommended.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Senior Marketing Officer is responsible for planning, delivering and evaluating the charity's day-to-day marketing activity, campaigns and fundraising appeals to support the delivery of the charity's strategic objectives and income targets. 

The post holder will have excellent project management and communication skills, be highly organised and demonstrate exceptional attention to detail. They will work collaboratively across teams to deliver high-quality marketing activity that engages supporters, strengthens both charity brands and drives fundraising performance. 

The role is a 12-month FTC, with the potential to become permanent, and is primarily based at the charity’s head office at Birmingham Children’s Hospital, with the requirement to also occasionally work from Birmingham Women’s Hospital alongside some remote and out of hours working. 

The Senior Marketing Officer plays a key role in delivering successful fundraising products and offline marketing campaigns which increase public awareness of both charities, strengthen brand identity, grow supporter engagement and maximise income. 

This is a hands-on role suited to an ambitious marketing professional who thrives in a fast-paced environment and enjoys managing multiple projects simultaneously. 

Your skills and passion will see you: 

Plan, deliver and evaluate day-to-day fundraising campaigns and products alongside the Marketing Manager, maximising reach, supporter engagement, brand advocacy and income generation.

Support the development, delivery and evaluation of major fundraising campaigns and appeals alongside the Marketing Manager, ensuring they maximise engagement, stand out from competitors and drive income. 

• Act as a brand champion for both charities, providing internal and external guidance on brand identity, messaging and the application of brand guidelines across all marketing materials. 
• Drive marketing innovation by collaborating with colleagues across the charity to develop, deliver and evaluate new campaigns and fundraising products, ensuring they meet agreed objectives and attract and retain target audiences.
• Produce and manage creative briefs for external agencies, while overseeing the internal creative briefing process to ensure projects are prioritised, scheduled and delivered on time and within budget. 
• Manage ad hoc design requests using Adobe InDesign, Photoshop and Canva, ensuring all assets meet brand standards and organisational requirements. 
• Represent Marketing on cross-departmental project groups, ensuring donor stewardship is maximised across campaigns and that all marketing materials are approved in line with brand guidelines, key messages and strategic direction. 
• Work closely with the PR team to develop and maintain a high-quality case study database, ensuring appropriate consent, confidentiality and safeguarding procedures are followed. 
• Analyse marketing performance against agreed KPIs, preparing reports and recommendations to inform future activity and drive continuous improvement. 
• Coordinate supporter surveys and focus groups to gather insight, evaluate marketing effectiveness and inform the development of new fundraising products and campaigns, working collaboratively with the wider Marketing and Communications team.

What we offer: 

• Flexible and hybrid working to support work-life balance
• Generous annual leave entitlement with additional leave for long service  
• Enhanced sick pay 
• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings
• Free flu jabs 
• Cycle to work scheme 
• Charity events throughout the year 
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 
• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet all or part of the criteria for the role, making clear why you would like to be considered for it. 

Overview

Where: UK flexible - office space available in major UK cities, but remote-ok. Occasional (~once per quarter) national travel to Leeds office for hackathons, team events etc.

Hours: Full time, 37.5h/week

Why Change Grow Live?

Change Grow Live are a health and social care charity. We support people in a huge range of difficult situations, including those who use drugs and alcohol, and those whose home life is affected by drugs, mental health and/or domestic violence. We're the largest charity of this type in the country, supporting tens of thousands of people in their own journeys. Hundreds of staff work across our organisation to support some of the most vulnerable people in society. Among the many services we offer are:

• Needle exchanges, both in-person and anonymous
• Screening for blood-borne viruses
• Drug testing for fentanyl, nitazene and other harmful additives
• Prescribing safer alternatives to opioids to reduce harm from street drugs
• Working with local pharmacies to check people have picked up life-saving medication
• Case workers who specialise in helping children and young people

Responsibilities

Our technology

We've got complex requirements: recording, monitoring and reviewing information about our clients, with their informed consent. Our in-house web application acts as an electronic patient record, a case management system, a quality management system, and more - it's grown over the last 15 years!

We started out with a Perl application, and have improved it aggressively over the years. All our software is deployed using Docker containers using ECS; much of it using infrastructure-as-code tools like Terraform and Pulumi. Our data is stored in a serverless/autoscaling MySQL database.

Newer work is often written in TypeScript, using NestJS and SvelteKit. We’ll use a variety of testing tools in both languages: end-to-end, integration and unit testing are all covered.

We practice a genuinely blame-free culture with incidents/mistakes and always focus our conversations on improving processes, not individual recrimination.

We're looking for compassionate, bold, open-minded software developers to help us build this software. Your efforts will empower frontline professionals carry out their life-saving work.

About you!

An ideal candidate will have some familiarity with SQL: our team write queries often!

We’d love to see candidates with some strong knowledge of HTML and CSS beyond the basics. We don't need you to know any frameworks in particular - but we'd love to see great fundamentals for building on the web, so you should have some experience building applications using JavaScript in the browser.

Debugging and testing experience is a must, in any language - we think that's a highly transferrable skill.

Previous experience with Perl is not a strict requirement. We're happy to show you the ropes - you'll be up to speed in no time!

You should really care about security. You’ll be happy to openly discuss approaches which make the software as safe as possible for people who use our services.

You’ll relish – or at least, enjoy the challenge of - diving into legacy code and documenting, improving and testing the code our users rely on. When you choose to rebuild things, it’s because you genuinely understand the previous solution and its shortcomings.

You'll be a curious, generalist thinker, never limiting yourself to one narrow specialty. As a team, we'll jump from CSS to AWS infrastructure in a day’s work. Of course, we don’t know everything: it's a perfect environment for learning; “I don’t know, let me check” is always a good answer.

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Cycle to Work scheme
• Eye Test Vouchers
• A great selection of benefits incl. discounts for shopping, cycling, gym membership, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you

As we want to get to know you, not an AI tool. Please make sure your application is written in your own words and genuinely reflects your skills, experience and motivation for this role

Direct applications only we will not be engaging agencies for this vacancy.

 We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Salary Range (pro rata if part time)

CGL points 50 to 54 (£56,935.91 - £61,608.17)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

2/8/2026

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

Experienced Specialist Debt Adviser with a strong background in delivering high-quality, FCA-compliant debt advice and managing complex client casework. Skilled in providing holistic debt solutions, creditor negotiation, financial guidance and tailored support to individuals experiencing financial difficulty.

Proven ability to maintain high standards of advice quality through effective case management, file reviews, compliance monitoring and adherence to Advice Quality Standards (AQS), GDPR, safeguarding and organisational policies. Experienced in supporting junior advisers through coaching, guidance, knowledge sharing and quality improvement activities.

Confident in managing caseloads, meeting contractual KPIs, producing performance reports and contributing to service development initiatives that improve access to financial education and preventative debt support. A committed and client-focused adviser with strong interpersonal skills, attention to detail, and the ability to deliver impactful services while supporting team performance and continuous improvement.