Programme manager jobs

CRM Services Developer
 
Location: Home-based with regular travel to the Guildford office
Department: Operations
Salary: £28,467 to £31,640
Hours: 37.5
Contract Type: Permanent
 
There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.
 
Cycling UK’s customer relationship management tool (CRM) is a key enabler in maximizing income, attracting and retaining key audiences and the delivery of successful programmes, ranging from commercial to behaviour change. The CRM Services team’s main goal is to be a successful business partner to the other Cycling UK functions.
 
As the CRM Services Developer you will support with maintaining and improving the day to day processes of Cycling UK's Microsoft Dynamics. Acting within a business partner capacity you will support other Cycling UK staff to provide day to day support and training, evolve and develop new solutions where Microsoft Dynamics plays a role
 
If you are enthusiastic about supporting communities and improving access to cycling, we want to hear from you!
 
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
 
This role is home based with expected travel to London and Guildford.
 
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.
 
REF-226 196

Key Responsibilities

Trust & Foundation Strategy Enhancement

• Develop and execute a trust fundraising strategy to increase income and position the Charity as a credible, evidence-led delivery partner for funders
• Meet income targets aligned with the Charity's growth strategy, to fund both core programmes and capital projects, prioritising multi-year funding opportunities
• Build and maintain a robust pipeline of prospective funders, ensuring regular and meaningful engagement
• Craft compelling, tailored proposals, applications, and cases for support to secure major grants 

Team Leadership & Development

• Recruit a Trust Fundraiser and Prospect Researcher to support with identifying and evaluating potential donors
• Build a collaborative and inclusive team culture that values equity, wellbeing, and shared purpose 

Relationship Management

• Cultivate and steward relationships with existing and prospective trusts and foundations, ensuring they remain engaged with the Charity’s five-year Impact Strategy
• Provide exceptional reporting to funders, showcasing the impact of their contributions through updates, case studies, and financial reports
• Represent the charity at meetings, events, and site visits to inspire and engage potential funders 

Reporting & Compliance

• Monitor and evaluate the performance of trust fundraising activities, providing detailed reports to Senior Leadership and funders, as required
• Ensure compliance with all relevant fundraising regulations and best practices

Collaboration & Coordination

• Work closely with the Programme Manager and Capital Appeal Manager to develop well-costed, fundable programmes aligned with strategic priorities and with measurable outcomes
• Work closely with wider internal teams, including Programmes, Service Delivery, Finance, and Communications, to gather information, align messaging, and ensure funding requirements are met
• Collaborate with colleagues across other income streams to maximise crossteam opportunities and share insights on high-value prospects
• Ensure accurate record-keeping and tracking of relationships, proposals, and outcomes using the Charity’s CRM system

Knowledge & Experience

• Proven track record of securing five and six figure gifts from trusts, foundations, or institutional funders, including cold prospects, demonstrating confidence in donor acquisition
• Skilled in network mapping, prospect research and business development
• Demonstrable experience of working on major capital appeals or high-value fundraising campaigns
• Exceptional written communication skills, with the ability to craft persuasive and tailored funding applications
• Strong research and analytical skills to identify funding opportunities and align them with strategic priorities
• Excellent relationship management skills, with the ability to build and sustain long-term partnerships
• Experience using CRM systems to manage and track donor relationships and activities
• Experience in securing multi-year funding (desirable)
• Experience in line management, with the ability to motivate staff and nurture talent (desirable) 

We seek individuals deeply committed to supporting children and young people (CYP), driven by intrinsic motivation and unwavering standards for themselves and others. If you resonate with this, we invite you to join our team!

AllChild (formerly West London Zone) is a non-profit organisation that proactively works with children and their families to flourish socially, emotionally and academically through our tailored Impact Programme.

Working with schools, we identify and support children and young people before the need for crisis intervention, connecting them to the help they need through our trusted adult, the Link Worker.

Our Associate Link Worker/Link Worker/Senior Link Worker is based in the school with the children and young people they are working with on our programme. They work directly with the children, their families, their teachers and our partners to design and facilitate a two-year Impact Programme of support and champion the children and young people along the way.

Since our launch in 2016, our Impact Programme has helped thousands of children and young people at the tipping point of need. 75% are no longer at risk in their emotional and mental wellbeing; two-thirds improved their grades, and 90% of schools renew after the first programme, noting ‘transformational or significant positive impact’ for the children and the wider school environment.

We are proud to be an employer that puts equity, diversity and inclusion at the core of all that we do, for the benefit of our employees, our partners, and the communities that we work with. We are proud of our diversity and are therefore keen to receive applications from people who may be underrepresented in our AllChild community. Please read our EDI statement on our website for more information.

For more information and to apply, please visit our website via the Apply button.

Closing date: 6 February 2025.

Job Title: Engagement Manager

 

Contract: Full time with an option of working one day per week from home

Hours / Weeks:37.5 hrs pew week

 

Salary: £37,694 - £46,049

 · Are you energised by new and meaningful connections?

· Does the chance to work creatively and inspire others motivate you?

· Are you excited by the idea of a role you can make your own?

Worcester College is recruiting for the key, senior role of Engagement Manager to be part of its Development and Alumni Relations team of seven. This is a vital role as we seek to deepen and expand connections with the College’s donor and alumni community. The Engagement Manager will be responsible for the development and delivery of an engagement strategy which aims to build relationships with alumni and donors to lead to greater involvement with the College through the giving of funds, time and expertise, to give donors a strong sense of the positive impact of their generosity, and to bring potential major donors closer to the areas of College life that require financial support.

At Worcester we have worked extremely hard to foster deeper engagement with alumni and feedback from our community has been very positive. We are seeking a team member who can bring rigour and focus in order to build on this strong foundation, bringing a proven track record in strategic thinking, effective relationship building, strong attention to quality and detail and project management skills. The role is varied and would suit someone who understands the value to the fundraising programme of creating meaningful connections, with the drive and creativity to deliver an innovative and successful engagement programme. The role gives the opportunity to build on relationship fundraising knowledge and experience through working personally with a portfolio of donors to develop relationships and grow their philanthropic giving to the College.

The Development and Alumni Relations team works in spacious offices in the heart of Worcester College overlooking some of the most beautiful gardens in Oxford. As a team we enjoy a strong sense of purpose and shared success.

Further details of the role and person specification can be found through the document attached in the job advert on our college website.

Application process: Please apply following the link on our website.

 Interview date: Week starting 2nd February 2026

If you are offered the post, the offer will be subject to standard pre-employment checks including Right to Work, proof of identity and two references (including your most recent employer).

Worcester College is equal opportunities employer and welcomes applications from all suitably qualified candidates from all backgrounds. Worcester College actively welcomes diversity amongst its staff and students. As a Disability Confident employer, all reasonable adjustments will be made to the recruitment process, working arrangements and/or environment to accommodate applicants with any form of disability.

Please note that we hold the right to close this vacancy prior to the end date if a suitable candidate is found.

About the Role

We are looking for an experienced governance professional to join our Governance Team. This is an excellent opportunity to apply and expand your skills in an organisation with a rich and multifaceted governance structure, as both a charity and a membership body. You will join a small, supportive team that works closely with the President and Officers, Board of Trustees, Council, CEO, the Executive Team, and the College’s boards and committees.

Following a significant governance review and the introduction of an updated Charter, Ordinances and Regulations in 2023, this is an exciting time to play a central role in strengthening our governance frameworks.

As Governance Manager, you will deliver high‑quality, professional and compliant governance services across the College, ensuring we meet our statutory duties and apply best practice consistently.

You will work collaboratively with a second Governance Manager, sharing duties equitably and flexibly. Key responsibilities include, but are not limited to:

• Developing an in‑depth understanding of the College’s governing documents, procedures and working practices, and advising Officers and colleagues on governance matters.
• Supporting the review and continual improvement of governance processes, procedures and policies.
• Providing comprehensive business support to the Board of Trustees, Council and Audit Committee, including agenda planning, preparation of papers and briefings, coordinating presentations, scheduling the cycle of business, and producing accurate minutes.
• Leading the delivery of College elections, ensuring they reflect best practice, uphold our values and enrich the College’s democratic processes.
• Taking a major role in planning and delivering the Annual General Meeting (AGM) and Extraordinary General Meetings (EGMs), including logistics, documentation, communications, data management, and liaison with external suppliers and internal stakeholders.
• Leading on the development and ongoing maintenance of a governance cycle of business, including an annual meetings calendar that meets strategic and operational requirements.

About You

To succeed in this role, you will be committed to delivering excellent governance services that support compliance and promote best practice across the College. You will bring a proactive, solutions‑focused approach and be confident in identifying opportunities for improving governance processes and embedding positive change.

You will be highly organised, with exceptional written and verbal communication skills, strong attention to detail, and the ability to manage a varied workload. You will also be confident working with a broad range of stakeholders, including senior clinicians and national bodies.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 31 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

About the College

The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA Equality, Diversity and Inclusion I is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.

Applicants must reside and have the right to work in the UK. No agencies please.

Fundraising Manager - New Business Corporate Partnerships
Location: Remote/hybrid  | Contract: Full time, 35 hours per week. Fixed term -12 months (with possibility of extension)

This role can be offered either as a fully remote contract within the UK - with travel expenses covered for regular internal and external meetings, or as a hybrid arrangement requiring at least one day per week in our Shoreditch, London head office.

Are you looking for a role within an organisation where the work you do makes a real impact to children's lives? Are you looking to join a team on an exciting and aspirational journey to create transformational partnerships? If the answer is yes then our Fundraising Manager - Corporate New Business role could be for you.

The NSPCC's mission is to end cruelty to children. Within Fundraising and Engagement, our aim is to provide maximum resources for the NSPCC and children by working together to create a first-class supporter experience, ensuring our donors feel valued for the direct impact they are having on society.

This role sits within the NSPCC's Corporate Partnerships team – a passionate and ambitious team committed to securing sector-leading partnerships to build a safer world for children.

In this role, you will be responsible for building relationships and securing long-term strategic partnerships with some of the biggest and most exciting brands and companies in the UK. You'll collaborate with these organisations to support a number of the NSPCC's most innovative and sector-leading services.

We're looking for an energetic, motivated and inspirational candidate who is:

• An excellent relationship builder with the ability to influence and engage with internal and external stakeholders at all levels
• Experienced in securing high value partnerships of 6 and 7 figures
• Able to work strategically and creatively to build compelling propositions for the NSPCC
• A driven, tenacious and resilient go getter, motivated to achieve ambitious targets
• An exceptional communicator and storyteller in both written and verbal form
• Passionate about the power of corporate partnerships with a thirst for creating partnerships that deliver transformational impact for children

You'll be surrounded by a devoted team who will fully support you in winning partnerships that will positively impact children's lives for the better.  Your work will be stimulating and challenging, with development opportunities, employee rewards and benefits available.

Any one of our people will tell you that a huge reward in itself is making a difference to children's lives. But we know it's a competitive world, and it's important to feel valued in your role and receive more practical, tangible benefits. We offer salaries that are at least comparable with the top charities in the UK, as well as these benefits.

• Generous annual leave - 29 days per annum plus bank holidays for full-time employees (pro-rata for part-time). 32 days per annum after five years' continuous service.
• Employee discounts - Our discounts portal gives you online access to over 3,000 discounts and offers.
• The Employee Assistance Programme (EAP) - an independent, free, personal support service. It can provide information, support and advice to support your health and wellbeing.
• Pension - building up a good pension is something we want to help you achieve with our flexible, tax-efficient pension schemes, with an employer match of up to 7%.
• Life assurance scheme - All employees will be given life assurance of one times their salary, unless they join the NSPCC Group Personal Pension Scheme, where members are given life assurance of five times their salary.

Purpose of the Role:

The purpose of the role is to develop and foster long-term, multi-faceted relationships with people giving in memory, and deliver compassionate, personalised stewardship, so all supporters feel cared about and their gift is highly valued.

Key Responsibilities:

• Use Salesforce (or similar CRM) to maintain and keep up to date all information and projects related to In Memory Giving and drawing on data insights, monitor performance, identify trends, opportunities for developments and support improvements to the care and long-term relationship with supporters.
• Use the Much Loved (or similar platform) to develop tributes and opportunities for further in memory dedications, event participation and increase financial donations. 
• Establish a communication process with funeral directors and keeping these records up to date on Salesforce.
• Much Loved to promote income generation keeping them as donors, repeating donations and taking part in events and dedications
• Ensure that all communications, across all mediums, reflect the values of the Fishermen’s Mission and our Christian ethos.
•  Working closely with the Digital Engagement Officer and the Digital Fundraising Officer to develop and promote In Memory Giving and storytelling via digital platforms
•  Work with the wider organisation including frontline staff to raise the profile of In Memory Giving (internally and externally) and providing information using both written and printed word to assist with conversations with clients and supporters.
• Provide reports and information as and when required by line manager.  
• Meet all targets and objectives as agreed with the line manager on an annual basis.
• Undertake training and networking opportunities, when and if required, to keep up to date with the wider charity sector.
• Work as part of the Business Development Team at all times, taking part in team events and projects and supporting other team members if required.

Person Specification

Essential

• Highly skilled in all forms of communication
• Experience of dealing with people either face to face, over the phone or via written communications
• Use of a CRM (or a database) to record all interactions
• Expertise in using digital platforms
• Team working at the highest level, sharing information, ideas and working on projects with colleagues
• To be able to work within the Christian Ethos of the organisation

Desirable

• Experience of working in a charity setting or in a stewardship role
• Working with Salesforce as a CRM
• Experience of dealing with people who are recently bereaved or in an emotional situation

Our commitment to our values is unwavering. Diverse and inclusive teams help us to serve our communities better. We want to grow a team that includes people with a variety of backgrounds, skills and views. Whatever makes you unique is welcome. We are on a journey and we would like you to join us.

Interview questions will be provided ahead of the interview.

Role

·Working in close partnership with Macmillan Cancer Support, we have developed the CRT Together initiative, which is dedicated to ensuring that no one faces cancer alone. This programme is designed to connect people who are living with or affected by cancer to the vital support services they need. Currently, CRT Together is active across the Cwm Taf Morgannwg Health Board and Aneurin Bevan University Health Board regions, supporting person-centred care by facilitating access to care, guidance, and a network of support.

·Working collaboratively with partners across the health, social care, and third sector, you will ensure that individuals affected by cancer remain at the heart of the programme. Your leadership will be central to guiding a dedicated team to deliver a high-quality service, consistently monitoring progress and effectively communicating the impact of the programme. Through your efforts, the service will be shaped around the needs and experiences of those it supports, ensuring that outcomes are continually improved and the programme's story is clearly articulated to all stakeholders.

About You

· You have the leadership skills and drive necessary to build partnerships to reach marginalised communities and to meet participant need.

· Strong interpersonal skills and extremely resourceful you may have previous experience of leading health programmes.

· You are someone who can champion and influence change in inequality, in communities in greatest need of support.

· Compassionate and can demonstrate empathy based on people’s experiences.

· You use your excellent analytical skills to prioritise and implement effective and efficient ways of working.

· You want to contribute to the Coalfields Regeneration Trust’s key strategic theme of improving health and wellbeing of people in our former coal mining towns and villages.

Organisation Profile

The Coalfields Regeneration Trust (CRT) is the only community wealth building charity dedicated to the regeneration of Britain’s coalfield communities. For over 25 years, the CRT has worked with communities to deliver a breadth of projects creating opportunities for people, strengthening the role of community organisations and identifying place-based solutions responsive to the challenges still experienced in former coalmining towns and villages. To support delivery, the CRT has developed an innovative community wealth-building model generating sustainable income to deliver both social and economic value. Enabled by engaging key stakeholders, partners and, most importantly the communities, activities delivered are personalised to meet the needs of the people, the organisations and the place.

HMP Drake Hall

Prison delivery

Part time

Permanent

Shannon Trust facilitator – HMP Drake Hall 

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison? 

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Drake Hall. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.   

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.  

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation. 

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised. 

‍Interviews are planned for week commencing 12th February 2026

We are looking for a creative communications professional with an interest in monitoring, evaluation, and learning (MEL), or vice versa. You will help embed more consistent, robust 

approaches to evidence, learning and communications across the organisation, with the aim of improving service quality and better demonstrating our impact to our community, partners and funders. 

This is a 12-month fixed-term role, with the primary goal of strengthening our communications and supporting our MEL processes across the organisation. There may be potential to extend the contract, depending on organisational needs and funding. 

You will be well supported by the Head of Programmes and Impact and work closely with Programme Managers to support the collection of impact data in meaningful ways — not just to meet funder requirements, but to inform learning and improve delivery. You’ll work closely with our Advocacy, Research and Campaigns manager to support the delivery of strategic communications and will play a key role in communicating our impact - using our branding guidelines - via social media channels, our website and internally. 

This is a great opportunity for someone who is excited about making data meaningful and useful for social justice work and understands the power of communicating impact via visual and social media. You are comfortable working in multicultural and multilingual settings and have a track record of working in MEL or in communications. While we’re looking for someone who can take initiative and contribute from early on, we’ll make sure you have the support you need to get to know our work and succeed in the role.

Key responsibilities

Communications 

• Take a lead on content creation for IRMO’s social media and website, writing engaging, accessible copy and creating engaging visuals suitable for a range of audiences 

• Work with the programmes team to create impactful content communicating impact data and learnings to all IRMO stakeholders

• Support with the management of IRMO’s website

• Helping to build an internal understanding of how effectively evaluating our activities supports the delivery of our communications and wider organisational objectives

Monitoring, Evaluation and Learning 

• Support teams with day-to-day data collection, in line with project and funding requirements.

• Collect qualitative data to generate useful insight and evidence e.g. through interviews or case studies 

• Contribute to funding applications with relevant data and impact evidence.

• Support the coordination of external impact reporting to funders and stakeholders 

• Support quarterly and annual reporting across programme areas 

• Support internal learning processes through participatory evaluations, feedback tools and workshops 

 

Person specification

Essential 

• Excellent verbal and written communication skills in English and good communication skills in Spanish or Portuguese

• 2+ years experience in a MEL, research or communications role, ideally in a community or non-profit setting

• Strong analytical skills, including experience using digital tools to manage and analyse data such as spreadsheets, databases and survey platforms

• Excellent interpersonal skills – able to work collaboratively, build relationships across teams

• Commitment to IRMO’s values, including anti-racism, anti-oppression, and community-led approaches, and an understanding of the issues facing migrant communities in the UK – particularly Latin Americans

Desirable 

• Experience in using Canva, Adobe tools or similar to design engaging and creative graphics for social media or printed materials

• Experience using CRM systems such as Views, Salesforce or Dynamics 365 

• Experience working with both quantitative and qualitative data to generate learning, demonstrate impact and inform-decision making 

• Experience facilitating learning and reflection processes, supporting services to adapt based on evidence

• Understanding of data protection standards (including GDPR) and ethical MEL or communications practices

We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve. 

Are you passionate about human rights and committed to ending ‘honour’-based abuse (HBA) and harmful practices? We are seeking a Direct Intervention Team Manager to lead our frontline service, supporting those at risk and driving change across communities.

The Role

This is a rewarding leadership role where you will:

• Lead and support the Direct Intervention team to deliver safeguarding and advocacy services;
• Manage referrals, complex cases, and ensure person-centred support;
• Build and maintain partnerships with agencies and professionals;
• Contribute to organisational development, fundraising, and strategy;
• Ensure safeguarding, risk management, and service standards are upheld.

About You

We’re looking for someone with:

• Experience managing frontline safeguarding or domestic abuse services;
• Knowledge of working across diverse communities, particularly those where HBA and harmful practices are more prevalent;
• Experience in leading, mentoring and supporting staff and volunteers;
• Experience in service development, project management, and budgeting;
• Commitment to Savera UK’s values of respect, inclusion, compassion, innovation, and ambition.

What We Offer

• 28 days annual leave (plus bank holidays).
• Wellbeing support and external supervision.
• Ongoing training and development opportunities.
• Employer pension contribution (3%).

Equality & Occupational Requirement

This post is open to female applicants only, in line with Schedule 9, Part 1 of the Equality Act 2010, due to the nature of the role and the needs of our service users. We welcome and encourage applications from women of all backgrounds.

Rethink have an exciting opportunity to work for us delivering the new Connect to Work Individual Placement and Support (IPS) programme within County Durham. We are looking for an Employment Specialist to support individuals with health conditions, mental health difficulties, a disability or complex barriers to employment to gain, retain, or return to employment, following the IPS principles. You will also engage with and support local employers to enable work to be sustainable for individuals and by bridging workforce needs with local people. The roles will involve travelling around your allocated area to meet individuals in need of support offering a person centred approach and engaging with local employers who have workforce vacancies. You will work closely with and within healthcare settings and as part of a wider partnership of organisations to deliver the programme across the region.

Connect to Work is part of the National Get Britain Working strategy which is a new government funded programme. Within County Durham the initial programme is based upon the IPS model which looks to support people who would like to gain employment by delivering tailored support to move into the right job quickly and support to maintain employment.

The available role is a part time post (0.5 FTE – 17.5 hours per week) with days and times to be worked open to discussion and agreement with the successful candidate. This post is for a fixed term until 31st March 2028, with the possibility of an additional 2 year extension once funding is confirmed. There may also be the option to increase working hours as the programme progresses and referrals increase. A Driving licence and car are essential to carry out this role.

To Apply please fill out the application questions and upload your up to date CV detailing your knowledge, experience and reason for applying.

Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.

We have an exciting opportunity to join our fantastic team as an Assistant Manager.

Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• The ability to work collaboratively and consultatively with the Shop Manager
• Ability to lift and carry bags of stock up to 10kg's.
• Be able to lead a team of volunteers and staff
• Ability to delegate and coach staff
• Excellent customer services skills
• The ability to manage time under conflicting priorities
• IT literacy and numeracy skills

Ideally you will also have:

• The ability to understand and establish successful retail processes
• Ability to understand basic financial reports
• Experience in a customer facing role

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Deputy Manager - Step Forward Fostering

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Salary: £44,756 per annum (increasing to £49,729 in 18 months) + £750 per annum Homeworking Allowance

Hours:  35 Hours per week 

Contract: Permanent 

Location: Home-based - Applicants should live in or be close to Leeds & Bradford as they will be required to travel across these areas for home visits to support carers and children. Travel also requires the post holder to attend staff meetings in Yorkshire.

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and looks to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work-life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means we have been able to invest in unique projects like TACT Connect, our ground-breaking scheme for TACT care-experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma-informed organisation, in line with our key values and ethos.

In 2024, TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results, and a top 25 mid-sized company to work with across the whole of the UK.   97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

As the Deputy Manager (Step Forward Fostering), you will be responsible for the development, expansion, carer recruitment and operational management of Step Forward fostering hubs across the regional area. Which will involve engaging with and working in partnership with others to deliver a network of hubs across the region that meet children and young people’s needs as well as the Local Authority's needs

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.

 Overall Duties of the Deputy Manager (Step Forward Fostering) will include:

• Promote the development of Step Forward fostering across the UK.
• Engage with potential funding partners to promote business growth.
• Support the establishment of new operational local Step Forward hubs in other regions.
• Sharing learning, offering advice with others to support business development across TACT.
• Be member of project groups to develop other types of fostering for children with highest need.
• To be a member of the regional/nations management team and deputise for the Area Manager/Services Manager in their absence.
• Responsible for the regions/nations specialist Step Forward fostering service including management of team members.

 TACT offer an excellent employee benefits package, including:

• 31 days paid holiday plus 8 annual bank holidays.
• Progression to salary target rate upon completion of 18 months of service.
• 45p per mile for business travel.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family-friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnoses).
• An hour a week of live, expert-led activities through the Annual Employee Wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

TheDeputy Manager (Step Forward Fostering) will be based in Leeds and Bradford, as travel across the region will be required. The successful candidate will also be required to travel to face-to-face meetings in Yorkshire at least once a month, as well as for other occasions, such as training and team wellbeing events.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing date: Sunday, 15th February 2026

• Interview date: Wednesday, 25th February 2026 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.