Quality improvement project manager jobs in Stockwell, greater london
How's your job search on our site?
Age UK is recruiting for an experienced Direct Marketing Manager (Acquisition) who understands multi-channel acquisition programmes and has a deep knowledge of face-to-face fundraising.
Face to face fundraising remains one of our essential supporter acquisition channels. When done well, it builds trust, sparks emotional connection and creates long term relationships that fund our vital services.
This is an exciting and critical role in Age UK's Individual Marketing team that will be responsible for the delivery of the Acquisition strategy and programme to recruit new financial supporters through creating exciting propositions that provide our target audiences with compelling reasons to donate.
Individual Marketing is a key component in Age UK's income generation strategy, with ambitious growth projected by 2030 - this role will be crucial for achieving this.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel for meetings and events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Demonstrate a solid foundation of experience within the Acquisition Direct Marketing discipline across offline and online channels with single and multiple product journeys. A, I
* Proven experience of recruiting new supporters via face-to-face campaigns A, I
* Proven financial planning experience, including reforecasting and budget-setting, with a history of strategic decision making when building forecasts A, I
* Experience of using data and insight to drive performance optimisation and improvement A, I
* Ability to manage several priorities within a fast-paced environment, working on several projects concurrently with many internal and external stakeholders, and the ability to ensure they are delivered on time and within budget. A, I
Skills and knowledge
* Clear communication and interpersonal skills, with the ability to work with people at all levels I
* Ability to work on own initiative as well as part of a team I
* Confident proactively finding solutions in complex situations, navigating different stakeholder needs and expectations I
* Highly organised and ability to manage a range of competing priorities at the same time I, T
* An understanding of acquisition programmes and how to reach and convert target audiences to provide the best lifetime value A, I
* Excellent project management skills A, I, T
* Strong numerical and analytical skills I, T
* Ability to critically assess concepts and copy based on fundraising best practice, in order to meet income targets A, I, T
* Proficient in the use of MS Office applications, particularly Excel and Word T
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of line management and performance management A, I
Skills and Knowledge
* Knowledge of the function of a Fundraising or Income Generation division, and the role of Individual Giving within this A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We’re looking for a CRM Product Owner to take ownership of our Microsoft Dynamics CRM, ensuring it runs effectively day to day while continuously improving how it supports the organisation. You’ll oversee integrations and data flows across systems, maintain high standards of data quality, and make sure teams across fundraising, digital and finance can rely on accurate, accessible data to deliver campaigns, track income and engage supporters.
We’re also looking for someone who can lead the ongoing development and prioritisation of CRM improvements, working closely with internal teams and external partners to streamline processes and solve problems. You’ll support and guide CRM team members, ensuring work is delivered against priorities and that the system continues to evolve to meet the needs of a fast-paced, insight-driven organisation.
This role requires regular travel to our London office, typically once per month or as the role demands.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Blood Cancer UK is looking for a Direct Marketing Manager to deliver innovative, insight-led direct marketing campaigns that grow supporter engagement and maximize income. This is an exciting opportunity to join a collaborative, high-performing team and help shape digital fundraising products and campaigns that make a real difference to people affected by blood cancer.
Based in London with hybrid working options (2–4 days per month in the office may increase dependent on business needs) this role offers hands-on campaign delivery, opportunities to develop new fundraising products, and the chance to contribute to strategic digital acquisition. If you enjoy using data to drive decisions, experimenting with new approaches, and delivering campaigns that really engage supporters, we’d love to hear from you.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
ID: 1782 Operational Manager, Northeast
Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service
Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based
Hours: Part-time (up to 29.6 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area. The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.
Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.
Main Responsibilities:
· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.
· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.
Main Requirements (for details check the job description and person specification):
· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of service users.
· Experience of setting up and/or managing innovative projects.
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 10th May 2026 at 23:59
Interviews are scheduled to take place on: 20th May 2026
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



This role will support the Database Manager in overseeing and enhancing Sarcoma UK’s Raiser’s Edge NXT database to ensure it supports strategic fundraising, data-driven decision-making, and organisational growth. This senior role balances day-to-day database operations with a focus on innovation, integration of new technologies, and the delivery of advanced reporting and insights that align with Sarcoma UK’s strategic objectives. The Senior Database Officer also plays a key role in staff upskilling and future-proofing the charity’s data systems.
At Sarcoma UK, we are committed to building an inclusive and diverse workforce.
We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Promise:
Everything we do is shaped by the people affected by sarcoma.
Our work is guided by five commitments:
- We are shaped and driven by people affected by sarcom: we listen to and learn from the experiences of patients and families.
- We are committed to equity: everyone affected by sarcoma should be able to access the same quality of care, information and support.
- We collaborate to make a bigger impact: we work with healthcare professionals, researchers, organisations and policymakers to achieve more together.
- We uphold the highest standards: we use evidence and expertise to push for better care, treatment and research.
- We are relentlessly ambitious: sarcoma is decades behind other cancers. We will use every opportunity to close that gap.
Duties and key responsibilities
Database Administration (Raiser’s Edge NXT)
- Manage, maintain and optimise constituent and gift data on Raiser’s Edge NXT to ensure accuracy and compliance.
- Support the Database Officer with processing incoming donations from online giving platforms including JustGiving and Fundraise Up to ensure accurate integration and reconciliation.
- Support the Database Officer with monthly reconciliations between Raiser’s Edge NXT and the income spreadsheet.
- Work with the Database Manager to develop and manage Omatic Cloud automated processes for importing constituent and gift data from external fundraising platforms.
- Support the Database Manager in designing and monitoring database KPIs.
- Lead data cleansing and housekeeping projects including data retention, consent and Gift Aid reviews identifying areas for improvement and implementation of best practice in collaboration with the Database Manager and Database Officer.
- Support fundraising stewardship through event management, automated workflows and mailing list coordination.
- Process and record Gift Aid declarations in accordance with HMRC guidelines.
- Maintain high standards of data quality, GDPR compliance and robust data controls.
- Administer user access and database security settings in line with internal policies and GDPR.
Data Reporting and Insights
- Build sophisticated donor segmentation, pipelines and automated journeys to improve donor retention and engagement.
- Deliver tailored reports, interactive dashboards and insights to support strategic decision-making.
Staff Training and Support
- Provide tailored team training, knowledge-sharing sessions, and guidance materials to help colleagues make the best use of Raiser’s Edge NXT.
- Manage data-related enquiries and provide timely support.
Cross Function Collaboration
- Work closely with the Database Officer to align on day-to-day data processing and support.
- Partner with the Finance Team on reconciliation and reporting.
- Collaborate with Fundraising, Communications, and Support Services teams to provide strategic database insights and technical guidance.
Other
- Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
Are you our new Interim Senior Marketing and Communications Manager?
Do you have the strategic vision, leadership skills and creativity to drive high‑impact marketing and communications at a critical moment for a national health charity? Could you lead a talented team to deliver compelling, audience‑led campaigns that accelerate progress for everyone affected by ovarian cancer?
We are looking for an Interim Senior Marketing and Communications Manager to lead our Marketing and Communications function during an exciting period of transition and growth. This role will play a pivotal part in delivering our communications and brand strategy, supporting the rollout of our new organisational strategy, and maintaining momentum across high‑profile campaigns and projects.
Reporting to the Director of Fundraising and Engagement, you’ll oversee marketing and communications across the organisation, line managing a team of specialists and working closely with the Senior Leadership Team. You’ll provide strategic leadership, clear direction and hands‑on support, ensuring activity is well planned, insight‑driven and aligned to our wider organisational objectives.
This role is ideal for an experienced marketing and communications leader, ideally from the charity sector, who can combine strategic thinking with strong delivery, and who thrives in a fast‑paced, collaborative environment.
We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. It’s an exciting time to be joining Target Ovarian Cancer as we move into our ambitionus new strategy.
Join us and together we'll fight for a world where everyone with ovarian cancer lives.
The role
This is a full-time (35 hours per week), fixed-term position for 12 months.
We operate a hybrid working model. You will usually work remotely but will be expected to attend meetings at our office near London Bridge when required. Please note that travel costs to the office are not covered.
If you would like more information about expected office attendance, please refer to the recruitment pack.
How to apply
Click ‘Apply’ to view the full job description and complete your application.
You will be asked to submit your CV and answer three application questions (maximum 250 words each) as part of the process.
You will also be asked to complete an equalities monitoring form (details included in the recruitment pack).
Applications without responses to the application questions may not be considered.
Key dates
- Closing date: 10th May 2026
- Interviews: Week commencing 18th May 2026
If you are invited to interview, you will have the opportunity to request any reasonable adjustments.
Additional information
Target Ovarian Cancer does not hold a sponsorship licence and cannot sponsor visas.
We are committed to making our recruitment process accessible to all. If you require support with your application, please refer to the guidance provided in the recruitment pack.
The client requests no contact from agencies or media sales.
About Action Duchenne
Action Duchenne supports, empowers and equips every DMD community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
-
Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
-
Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
-
Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
-
Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
-
Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
The Events Officer will embody these values in every aspect of planning, delivering and evaluating events.
What we offer:
-
24-hour confidential Employee Assistance helpline
-
Private health insurance
-
Flexible hours
-
5% employer pension contribution
Main Purpose of the Role
This new role aims to support the design, coordination and delivery of Action Duchenne’s events portfolio, including the Annual Community Summit, regional meetups, workshops, and online events. The role will ensure smooth operational delivery, high‑ quality participant experiences, accessible information, and effective logistics‑ and supplier coordination.
This role contributes directly to our organisational impact by ensuring families, young people, professionals and partners have access to engaging, supportive and well managed events. This is a brilliant opportunity for someone who enjoys a challenge, is incredibly organised with excellent project management skills, close attention to detail, creativity and a passion for supporting every DMD community.
Specific Tasks
1. Event Coordination and Logistics
-
Support the planning and delivery of the Annual Community Summit, working closely with the Chief Scientific Officer, Director of Fundraising and Communications, and wider team.
-
Coordinate logistics for in‑person and online events, including venue liaison, catering, accessibility arrangements, equipment, travel, accommodation and schedules.
-
Ensure event details are accurately published and updated across relevant platforms (website, CRM, communications channels).
-
Manage registration processes for all events and ensure attendees receive timely, accurate joining information.
-
Support the organisation of regional meet‑ups and workshops, ensuring venues, facilitators and resources are in place.
2. Administration and Operational Delivery
-
Maintain clear and accurate administrative systems, including event checklists, timelines, risk assessments and evaluation forms.
-
Track planned expenditure and ensure costs align with budgets, escalating issues where necessary.
-
Prepare and maintain event collateral (slides, handouts, resources, signage), ensuring accessibility and brand consistency.
-
Provide administrative and practical support during events (both online and in person), including setting up webinar sessions and coordinating pre and post event meetings internally.
3. Stakeholder and Supplier Management
-
Liaise with venues, suppliers, speakers, exhibitors and partners to ensure high quality event delivery.
-
Develop positive working relationships with internal colleagues to ensure a joined-up programme across support, communications and scientific teams.
-
Provide excellent customer service to participants, responding promptly and sensitively to enquiries, access requirements and logistical questions.
4. Community and Engagement Support
-
Collaborate with Support Team colleagues to ensure events reflect community needs and priorities.
-
Support the promotion of events through the Communications Officer, ensuring timely provision of copy, event information and updates.
-
Encourage and support attendance from families, young people, professionals and community partners.
5. Data Management, Monitoring and Evaluation
-
Ensure accurate data entry in CRM systems (eTapestry or similar) for attendee lists, engagement tracking and follow up actions.
-
Collect and analyse feedback, producing short evaluation summaries to inform future planning.
-
Track attendance, trends and logistical improvements, contributing to quarterly reporting.
6. Risk, Compliance and Quality Assurance
-
Support event risk assessments and ensure compliance with safeguarding, accessibility and GDPR guidance.
-
Ensure that content and delivery meet Action Duchenne’s quality standards and reflect the needs of families affected by Duchenne.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Key Performance Indicators (KPIs)
-
Event logistics prepared within agreed timelines
-
Accurate event information published and updated within required timeframes
-
Participant satisfaction and engagement measured through surveys
-
Conference and event attendance targets met
-
CRM data entry completed within 2 working days of events
-
Budget expenditure tracked monthly with minimal variance
-
Effective delivery of regional and online events aligned with pre-agreed schedule
Person Specification
Knowledge & Experience
Essential
-
Experience organising in person events from start to finish for over 300 attendees.
-
Experience liaising with suppliers, venues and speakers.
-
Experience with CRM/data entry, with close attention to detail.
-
Experience organising and hosting remote events.
-
Understanding of hybrid events.
Desirable
-
Experience in the charity sector.
-
Knowledge of Duchenne or similar life-limiting conditions.
Skills & Abilities
Essential
-
Strong interpersonal skills, with the ability to build trust, motivate teams and develop positive relationships with beneficiaries, staff, volunteers and external partners.
-
Understanding of the importance of safeguarding around events.
-
Exceptional communication skills.
-
Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
-
Analytical and data literate, able to interpret performance data, identify trends, and use insight to drive improvement.
-
Skilled in problem solving, with a proactive, solutions focused approach.
-
Ability to be assertive while maintaining empathy, particularly when supporting teams dealing with emotionally complex situations.
-
Digital proficiency including Microsoft Office, CRM systems and digital communication tools.
Attributes
Essential
-
Emotionally intelligent, reflective and able to manage sensitive issues with empathy and professionalism.
-
Values driven, compassionate and committed to improving the lives of individuals and families affected by long term or life-limiting conditions.
-
Resilient and adaptable, able to navigate complexity.
-
Creative, dynamic and innovative, with the ability to take ideas from concept to delivery.
-
Demonstrable commitment to equity, diversity and inclusion.
-
Personally, and professionally, responsible with high standards of integrity and accountability.
-
A sense of humour and the ability to bring warmth and humanity to the role.
Closing date: 25 May 2026 at 9am, with first round, online interviews aiming to take place in week commencing 8th June.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
We’re currently looking for a Project Manager, offered on a fixed term basis of 12 months, to help us deliver our mission. This a part time position working 14 hours per week (0.4 FTE).
What’s it like working at the IOP?
The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance and dental insurance
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days annual leave as a standard, in addition to floating bank holidays
- Flexible working opportunities
The Role
What will I be doing?
You’ll be responsible for defining, planning and managing the delivery of cross‑organisational projects and programmes that deliver expected outcomes and benefits to the Institute and its stakeholders, including:
- Leading and delivering complex projects and programmes from initiation through to closure, ensuring effective handover and benefits realisation
- Managing project planning, governance, risk, issue and dependency management, prioritisation, monitoring, evaluation and reporting
- Working closely with project and programme owners to ensure proposals meet Programme Office quality criteria and align with organisational strategy
Projects you may work on include:
- The Effective Data Strategy – a five year programme to transform how IOP uses data to improve organisational performance and enable a more agile, learning organisation
- Cross‑organisational projects supporting efficiency, continuous improvement and strategic delivery
- Projects involving multiple delivery teams, including internal colleagues, external suppliers and subject‑matter experts
- You may be asked to lead projects, such as : Audio Visual Refresh or Cyber Essentials certification.
Who will I work with?
You’ll work closely with a wide range of colleagues and stakeholders, including:
- The IT Manager and the People and Operations Directorate, which includes corporate planning.
- Project and programme owners across the organisation
- Delivery teams, senior managers, boards and committees
Ideally, we hope you’ll apply if you bring:
Essential:
- Proven knowledge of data warehouse design, build and implementation.
- Proven ability to apply project and programme management principles to deliver complex initiatives
- Strong planning, organisation and prioritisation skills, with the ability to manage competing demands
- Excellent communication and stakeholder engagement skills, with the ability to work collaboratively across teams
Nice to have:
- Experience working on data‑focused, digital or transformation programmes
- Knowledge of data warehousing concepts and tools (such as Snowflake and Fivetran)
- Project management certification, or equivalent practical experience
- At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
For this role, we are seeking candidates who can clearly demonstrate the experience and skill set required to succeed in a demanding and evolving environment. While we do not require specific qualifications or a defined number of years’ experience, we are looking for individuals who bring a strong customer focus, intellectual curiosity, shared values, and a fresh perspective.
A formal project management certification would be advantageous; however, candidates without certification should be able to evidence a solid understanding of project management tools and techniques, demonstrating how they have applied these skills effectively in practice.
At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification.
How will I be working?
We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.
You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organization we meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
We are looking for a Quality & Service Improvement Officer to join our Quality and Service Improvement Team. You’ll be a key driver of Samaritans’ aim to improve the consistency and quality of our services, ensuring excellent service delivery to all our callers in their time of need.
We are a fun, friendly and supportive team whose focus is on delivering excellence to our callers and volunteers. The team sits within the operations directorate and is split into Safeguarding and Caller Support and Quality and Service Improvement. Between us and the senior volunteers that work alongside us we support 201 branches, over 20,000 amazing volunteers across the UK and Ireland whilst ensuring we provide a safe and effective service to our callers.
Contract
- £33,000-£35,000 per annum plus benefits
- Full Time (35hrs per week)
- Fixed Term (2years)
- Hybrid working with link to Ewell office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
- We are passionate about flexible working, talk to us about your preferences
What You’ll Do
You will be providing expert advice, guidance and support to specialist and senior volunteers and staff, in the management and application of a range of Samaritans quality assurance policies and procedures.
You will also be supporting caller feedback processes as well as new project developments.
What You’ll Bring
- Experience of working in quality assurance or quality management
- Excellent understanding and experience in the use of a broad range of quality assurance techniques and methods
- The ability to accurately assess and to report on large amounts of information
- Good understanding and experience of applying quality, data protection and safeguarding legislation and processes
- Understanding of the needs of a wide range of vulnerable service users
- Experience of working with and managing support for individuals in distress or with complex emotional/mental health needs
Criminal record check (DBS)
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Full Job Description and Person Specification below.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.
Applications close: 29th April
Video Interviews will be held between 5th and 12th May
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives.
We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
We have an exciting opportunity for a Business Development Manager to join our team. Reporting directly to the Director of Income and Engagement, you will play a key role in securing and sustaining income to enable Carers First to grow its support and impact for carers. Your responsibilities would include: -
• Identifying, assessing and managing commissioned contract and funding opportunities aligned to Carers First’s strategic aims, maintaining a clear and intelligence‑led pipeline.
• Leading the development of compelling, high‑quality and cost‑effective bids and proposals for carers services and support (including re-securing existing contracts). Working with services, co-ordinating bid plans and bid teams to ensure a consistent, unified approach.
• Supporting the mobilisation of new contracts and services.
• Supporting delivery of the Income Generation Strategy, including leading on larger Trust, Foundation and grant applications where appropriate.
• Building effective relationships with commissioners, funders and partners to support business development and market engagement.
• Using quality, insight, outcomes data and carers’ feedback to strengthen bids, inform service improvement and support the development of innovative service models that improve outcomes for carers.
About you
To be successful in this role you will bring a strong mix of business development expertise, Local Authority commissioned contract success, sector knowledge and collaborative working, alongside a commitment to improving outcomes for carers, with;
• A strong track record of securing new Local Authority commissioned contracts and re securing existing contracts, with experience of commissioning and procurement processes in health, social care or the voluntary sector.
• Proven experience of leading bid development activity and bid teams, producing high quality, persuasive proposals within tight deadlines.
• Experience of senior stakeholder engagement and relationship management with commissioners, funders and partner organisations.
• A good understanding of health and care systems, including Local Authority and Integrated Care System priorities and pressures.
• Experience of service design and service improvement, working collaboratively with multi disciplinary teams and people with lived experience.
• Excellent organisational, programme and time management skills, with the ability to manage multiple workstreams simultaneously.
• Strong written and verbal communication skills, with the ability to analyse insight and impact data and translate this into learning, improvement and compelling cases for support.
• A collaborative, inclusive and supportive approach, with a commitment to equality, diversity and inclusion, and strong alignment with the values and mission of Carers First.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.
Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, visit the Carers First website and click on the ‘Apply Now’ button to begin your application.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
If you would like an informal conversation about the role, please contact Kate Kennard, Director of Innovation and Development, via our recruitment team to arrange a call.
Closing Date: Wednesday, 13 May 2026
Interviews: Successfully shortlisted candidates will be invited to a first round interview:
Stage 1: Online competence-based interview – Tuesday, 19 May 2026
Second‑round interviews will only be offered to those candidates who successfully meet the required criteria at the first interview as follows:
Stage 2: A face-to-face meeting in London with an interview panel – Tuesday, 26 May 2026. You will be required to do a presentation, and details will be provided in advance.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Lloyds Bank Foundation
Research and Evaluation Manager
Starting Salary: £50,645 (London-based)
Contract: Full-time, permanent contract (we are open to conversations about flexibility – so please ask)
Location: London-based role with expectation of hybrid working from our London office
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place – personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
This is a key role at the heart of the Foundation’s ambition to become even more impact-led and evidence-driven. As Research and Evaluation Manager, you will play a vital role in ensuring our programmes, partnerships and investments are grounded in robust evidence and a clear understanding of what works, why it works, and how we can increase our impact.
You will lead the design and delivery of research, evaluation and learning activity across the Foundation, working closely with teams to ensure programmes are built around clear outcomes and that insight is used to inform decisions, improve delivery and strengthen impact.
This is both a technical and collaborative role. You will manage and commission evaluation activity, while also working alongside colleagues across the organisation to embed a stronger culture of learning, evidence and continuous improvement.
About You
We are looking for a skilled research and evaluation professional with experience of designing, commissioning and delivering high-quality evaluation activity. You will be confident working with data, evidence and insight to inform decision-making and improve programmes or services.
You will bring strong analytical skills, alongside the ability to translate complex information into clear, practical recommendations. You will be comfortable managing external partners and contracts, and confident supporting others to embed evidence and learning into their work.
Above all, you will be collaborative, curious and committed to using evidence to improve outcomes for communities. A commitment to equality, diversity, inclusion and belonging is essential.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Midday, Wednesday 27th May 2026
Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00
First Interview: Monday 8th June 2026
Second Interview: Friday 19th June 2026
We support small, local and specialist charities across England and Wales.


Overview
The Premier League Foundation is seeking to appoint an experienced Senior Grants and Compliance Manager on a permanent basis. As a key member of the Central Operations team, you will help ensure the Foundation operates as an effective and efficient charity by maintaining robust, high‑quality grant‑management processes. Working closely with the Head of Governance and Operations and the Senior Impact and Insight Manager, you will oversee all grant‑making activity, from application through to monitoring, reporting and end‑of‑grant procedures. You will ensure that grantees comply with funder requirements, and that our grant‑making practices reflect, promote and continue to evolve in line with sector best practice.
You will collaborate closely with the Programmes Team and the Impact and Insights Team to ensure they have the tools and frameworks needed to monitor grant delivery and performance in line with Premier League programme expectations and funder requirements. Supported by the Governance and Grants Executive, you will track how funding is used, ensure grant conditions are met, and lead the ongoing improvement of grant‑making systems and processes.
A core part of the role will be leading the development and implementation of the Capability Code of Practice — a governance framework designed specifically for the unique needs and context of professional football club charities. You will ensure the Code continues to evolve with governance best practice and will work directly with Premier League club charities to create regular opportunities for sharing good practice, supporting them to achieve full compliance with the Code and to strengthen their effectiveness and efficiency as charitable organisations.
Working alongside the Head of Governance and Operations, you will also help ensure the Foundation maintains strong governance and operational excellence, including our own compliance with the Code and ongoing improvements to internal systems and processes.
The ideal candidate will thrive in a fast‑paced environment, managing multiple workstreams while demonstrating strong interpersonal skills and exceptional attention to detail. They will be comfortable working both autonomously and collaboratively and will bring a strong understanding of progressive grant‑making and the role that good governance plays in delivering the Foundation's charitable objectives. They will be confident in embedding these principles across the organisation and wider network and will demonstrate a clear commitment to Equality, Diversity and Inclusion.
Who we are
The Premier League Foundation was established in 2010 to distribute funding provided by the Premier League and its partners to professional football club charities across England and Wales, supporting them in their delivery in thousands of community venues and schools across the country. A total of 106 club charities are supported across the Premier League, English Football League, and National League.
More than 2.5 million individuals have benefitted from the charity, which aims to foster positive sporting, health, personal and education opportunities for children, young people, and the wider community.
Our hybrid-working model also allows you some variety on your place of work, offering you the chance to work from home on some days each week. You will attend the office or site visits in line with our company policy. All staff liaise closely with their line manager to manage their time appropriately and according to their work and team requirements.
The role
- Oversee the Premier League Foundation’s grant management function, ensuring timely, high-quality and consistent processes for grant assessment, approval, delivery, monitoring and reporting.
- Lead the development, implementation and continuous improvement of grant-making processes to enhance operational efficiency and service delivery.
- Provide advice and support on the design and development of application and grant-making processes for new programmes and funds.
- Work with the Head of Governance and Operations and the Finance team to support grant payment processes, including quarterly grant payments as required.
- Oversee the management of grant agreements, supported by the Foundation Governance and Grants Executive, and establish processes to ensure all grant-related documentation is quality assured and appropriately maintained.
- Contribute to reports relating to governance and grant management including mid-year and end of year monitoring updates for Premier League Foundation Board meetings.
- Support the Programmes Team in producing engaging and informative reports on programme performance and impact for our funding partners and other relevant stakeholders as required.
- Communicate regularly with club charities to provide updates, respond to queries, and build strong, collaborative relationships.
- Work with impact and insight colleagues to develop and implement monitoring and evaluation frameworks for grant-funded projects.
- Collaborate with colleagues across the organisation to ensure the impact of funded projects is measured, documented, and communicated effectively.
- Oversee the development and implementation of the Capability Code of Practice and the Capability Audit process, working collaboratively with funding partners and key stakeholders to assess the governance and management arrangements of funded organisations, and to embed a culture of continuous improvement across the network
- Develop and maintain strong relationships with the 20 Premier League football club charities to ensure compliance with the Capability Code of Practice, providing tailored support, advice and guidance to aid the effective implementation of their Capability Action Plans
- Lead the Premier League Foundation’s internal self‑assessment against the Capability Code of Practice, monitoring progress and evaluating performance against the actions set out in our Capability Action Plan.
- Lead the delivery of the bi‑annual Capability Code of Practice Conference, as well as other grant‑making or governance‑related networking opportunities, events and training sessions
- Line-manage the Governance and Grants Executive, providing regular supervision, workload management, wellbeing support and opportunities for professional development.
- Ensure the Foundation is well connected to other initiatives and organisations in the sector and stay informed of trends in grant funding practice to inform operational improvements.
- Represent the Premier League Foundation in a professional and positive manner when engaging with internal and external stakeholders, always reflecting the organisation’s values.
- Undertake any other duties that may reasonably be required, and are commensurate with the job role, in furtherance of the objectives of the Premier League Foundation.
Requirements for the role
- Strong written and analytical skills, with the ability to produce high-quality, impactful board reports.
- Experience working in governance, grant management or compliance within the voluntary, community, and/or sports sector.
- Knowledge and understanding of best practice, initiatives and legislation relating to charitable grant‑giving.
- Strong project management, planning and organisational skills, with the ability to manage a complex network of internal and external stakeholders.
- Ability to work at pace, manage pressure, exercise sound judgement and resolve problems effectively.
- Excellent communication skills, with the ability to engage a wide range of audiences across different formats, with written communication to an excellent standard.
- Excellent interpersonal, influencing and relationship management skills.
- Ability to work collaboratively as part of a team and with partners.
- High level of computer proficiency, particularly with excel.
- An understanding of and commitment to equality, diversity and inclusion and how they relate to the role.
- Willingness to travel within England and Wales as required.
Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm. For further information, please see our Safeguarding Policy and Safer Recruitment Guidance.
To apply please visit our careers page and apply with your CV and a cover letter. The closing date for applications is Monday 11 May 2026.
We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact Premier League.
The client requests no contact from agencies or media sales.
The Vacancy
*The application page will give you a single 'Upload your CV' option. Please use this CV upload option to upload a single document that includes both a Cover letter and a CV within a single document. Please use the Cover letter to outline how your skills, experience and knowledge meets the essential criteria of the role*
**This is a fixed term contract role from June 2026 - 30 September 2027**
Job purpose
We are seeking a collaborative and experienced Project Manager with an applied understanding of quality improvement and evidence-based methodologies. This is a hands-on role for a team-player who combines project management with direct delivery. Our programme portfolio spans contextualised care, national audits, registries, antimicrobial stewardship and sustainability.
You will play a crucial role in delivering this portfolio, coordinating partners, ensuring high-quality outputs and supporting the development of new resources, research and sector-facing activities. You will provide team management whilst ensuring the smooth running of complex workstreams, from planning through to evaluation.
Key responsibilities
Integration & Improvement
- Contribute to the development of and delivery of processes and shared frameworks and a joined-up approach across key RCVS Knowledge initiatives relating to improving quality.
- Support implementation of monitoring, evaluation, and learning (MEL/MEAL) mechanisms to assess programme outcomes.
- Manage procurement, negotiation, and delivery of work with external partners and contractors.
- Explore innovative approaches to income generation and contribute to funding applications that align with our charitable purpose.
2. Project Management & Delivery
- Manage planning, coordination, and delivery of assigned projects, including Contextualised Care, auditing and registries (National Neutering Audit, and Canine Cruciate Registry), Quality Improvement, antimicrobial stewardship, One Health and sustainability.
- Develop, manage and maintain project documentation, including project initiation documents, project plans, schedules, risk and issue log and resource plans, to ensure efficient and timely project delivery.
- Manage day-to-day operations of project delivery, working with internal and external contributors, technical suppliers, and partners.
- Ensure projects are delivered within scope, time, and quality expectations, escalating challenges appropriately.
3. Research & Evidence
- Support study design, data interpretation and analysis to ensure the quality and credibility of outputs and ensure methodologies are robust, evidence-based and aligned with project needs
- Lead the preparation of reports and summaries
- Support the clinical lead on stakeholder resources, literature searches (and other evidence gathering), ethical approval, peer-reviewed publications, and research quality and integrity assurance processes.
4. Stakeholder & Partnership Support
- Coordinate engagement with veterinary professionals, practices, researchers, and sector partners.
- Support advisory groups, steering groups, and collaborative networks.
- Work with the communications and marketing team to draft communications, updates, and briefing materials for internal and external audiences.
5. Line Management
- Provide line management to project officer(s), and support to other team members as appropriate.
- Promote a supportive, inclusive, and high-performance team culture.
6. Organisational Contribution
- Work closely with the head of department on programme development, impact tracking, and strategic alignment.
- Prepare reporting for governance committees, senior leadership, and external partners.
- Contribute to cross-functional working groups and organisational projects.
- Support fundraising activities, including stakeholder management, planning approaches, building organisational knowledge, drafting sections of grant applications or supporting evidence for external bids.
7. Other
- Contribute to the wider activities of RCVS Knowledge as appropriate.
- Undertake any other duties commensurate with the objectives of the post.
Person Specification
Essential
- Proven experience in project management managing complex projects with multiple stakeholders.
- Applied understanding of quality improvement and evidence-based methodologies.
- Experience working with data, clinical audits, or research processes.
- Demonstrable line management or supervisory experience.
- Strong organisational and planning skills, with the ability to manage competing priorities.
- Experience in veterinary or human healthcare, research, clinical audit, or clinical registry environments.
- Excellent communication and interpersonal skills, able to work well within a team and alongside clinicians, researchers, and external partners.
- Strong analytical and problem-solving skills.
- Ability to work independently while contributing to a collaborative team environment.
- Commitment to equality, diversity, and inclusion.
- Demonstrated integrity and professionalism in all aspects of work.
Desirable
- A master's degree (or equivalent) with a research component in veterinary medicine/science, veterinary nursing, Quality Improvement, behaviour change, or a related discipline.
- Experience supporting or contributing to fundraising, grant writing, or income generation activities.
- Experience developing or evaluating programme outcomes, MEL frameworks, or impact reporting.
Vacancy closes 29th April 2026
1st Interviews - (online) - 5th & 6th May 2026
2nd Interviews - (In Person) - 13th May 2026
Please note you must be available on the dates above and ideally we are seeking a candidates who can start as soon as possible
*The application page will give you a single 'Upload your CV' option. Please use this CV upload option to upload a single document that includes both a Cover letter and a CV within a single document. Please use the Cover letter to outline how your skills, experience and knowledge meets the essential criteria of the role*
The client requests no contact from agencies or media sales.
Senior Project Manager
We are seeking a Senior Project Manager to oversee large scale refurbishment and maintenance programmes across social housing properties.
Position: Senior Project Manager (Delivery Programme Lead)
Salary: £48,691 to £53,725 per annum depending on experience plus £1,300 car allowance
Location: East London and Essex with hybrid working
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 29th April 2026 at 11pm
Interview Dates: 6th and 7th May 2026, face to face in Stratford
About the role
This is a key role within a regional delivery team, responsible for managing large scale planned maintenance and refurbishment programmes across a diverse housing portfolio.
You will oversee the delivery of works including kitchens and bathrooms, external repairs, roofing, retrofit and M&E projects, ensuring they are completed on time, within budget and to a high standard.
Working closely with contractors and internal teams, you will act as a central point of contact for residents and stakeholders, ensuring projects are delivered with minimal disruption and high levels of customer satisfaction.
Key responsibilities include:
- Managing end to end delivery of planned maintenance and refurbishment programmes
- Monitoring programme timelines, budgets and quality standards
- Carrying out site inspections and signing off completed works
- Working collaboratively with delivery partners and contractors to drive performance
- Leading regular progress meetings and tracking actions to completion
- Managing variations and working with commercial teams to control costs
- Ensuring compliance with health and safety and CDM regulations
- Engaging with residents, resolving issues and maintaining strong customer satisfaction
- Producing reports and updates for internal and external stakeholders
About you
You will be an experienced project or programme manager with a strong background in construction or planned maintenance within social housing or a similar environment.
You will have:
- Proven experience managing large scale planned maintenance or refurbishment programmes
- Strong technical knowledge of property upgrades, repairs and construction works
- Experience working with contractors in a partnering environment
- Good understanding of health and safety and CDM requirements
- Strong organisational, planning and problem solving skills
- Ability to manage multiple priorities and deliver under pressure
- Excellent communication and stakeholder management skills
- Strong IT skills including Excel, with the ability to analyse data and produce reports
- A full UK driving licence and access to a vehicle
About the organisation
This organisation is one of the UK’s leading housing providers, managing homes for hundreds of thousands of residents across London, the South East and North West.
They are committed to delivering high quality homes and services, with a strong focus on resident experience, sustainability and continuous improvement. Diversity and inclusion are central to their values, creating an environment where people can thrive.
Employees benefit from a comprehensive package including a generous pension, enhanced annual leave, wellbeing support and opportunities for development.
Other roles you may have experience of could include: Project Manager, Programme Manager, Asset Manager, Planned Works Manager, Construction Project Manager, Property Services Manager
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
MumsAid is an award winning, growing charity with a track record of delivering innovative support to mothers. Following our successful application to the Propel fund, we are recruiting an Operations & Programmes Manager to lead delivery of a new long term systems change programme whilst providing operational leadership across the organisation. You will be a key member of our Senior Leadership Team, working closely with our CEO to drive project delivery and strengthen our operational foundations as we grow.
This senior role combines two key responsibilities. You will lead our new Systems Change programme for young mothers, mobilising and delivering a long term initiative that shares our best practice model with partners and influences policy and practice across the perinatal mental health sector. You will also provide operational leadership across MumsAid, managing governance, IT systems, data management, finance, monitoring and evaluation, and organisational coordination. This requires exceptional organisational skills, strategic thinking, emotional intelligence and a deep commitment to equity and co production. You'll need substantial project management experience in the voluntary and community sector, proven operational management expertise, strong systems and data management skills, and the ability to represent MumsAid confidently in multi agency spaces.
We offer a values driven, supportive working environment with hybrid flexibility, professional development opportunities, a pension scheme, 25 days annual leave plus bank holidays (pro rata), and health benefits. This is a chance to help create lasting, systemic change in maternal mental health support.
We are dedicated to building a diverse workforce and actively encourage applications from candidates belonging to underrepresented groups.
The client requests no contact from agencies or media sales.