Relationship manager jobs

20 hours per week / £28,330 per annum, pro rata / permanent / working hours will be between Monday - Friday, 9am - 5pm.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

East Sussex Transitional Housing is a low-support service, providing safe, secure, supported accommodation for 98 young people between the ages of 18-25 who have been, or are, at risk of homelessness. We have a small, supportive, and established team which manages 18 housing properties across, Eastbourne, Bexhill and Hastings. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

You will be based at the YMCA office in Eastbourne but will be visiting our 7 properties around Eastbourne each week, meeting with residents in their homes and at the office.

Main areas of responsibilities are:

Housing and Compliance

• Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
• Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
• Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
• Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Skills and Abilities

• Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: Sunday 23 August at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

The young people, children and families that we support are at the heart of everything we do at Mermaids. We have ambitious plans to expand the reach and impact of our youth work. To support this growth, we are recruiting an Interim Youth Officer who will play a key role in overseeing our youth programmes and activities. The successful candidate will help increase our capacity to engage with more young people, provide high-quality support, and ensure the continued delivery of our core youth services while contributing to the development of new opportunities for young people. This role is fully remote, full time with a four day working week (32 hours).

Mermaids is an equal opportunity employer. We encourage applications from those with lived experiences (directly or indirectly) and/or close ties to the LGBTQ+ community. We actively support and encourage people from a variety of backgrounds and experiences to join us and shape what we do. We are particularly keen to receive applications from BPOC (black and people of colour) and/or disabled and trans candidates.

Project Officer - Portsmouth

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Officer - Portsmouth 

Location England South 

£29835 per annum (pro rata for part time) 

Ref: 211REC 

Part Time 22.5 hours per week – we are happy to talk flexible working 

Base: Portsmouth City Council 

Contract: Fixed Term Contract 

Disclosure: Enhanced DBS is required for this position as the post holder will be working with schools and community groups in the region. 

ABOUT THE ROLE 

Team: Delivery/ England 

As a Project Officer, you will help local communities and schools choose active travel options such as walking, wheeling and cycling. 

You will deliver a schools-based project across Portsmouth and work closely with schools, community groups and local partners. You may also recruit and support volunteers from Walk Wheel Cycle Trust, helping them contribute to the Trust's goals and objectives. 

What You'll Be Doing 

• Plan and deliver activities and events that give people the knowledge, skills and confidence to choose active travel.

• Build and maintain positive relationships with Active Travel Champions in schools and local authorities, providing advice and support.

• Collect and share success stories, achievements and impact information to promote the work of Walk Wheel Cycle Trust.

• Maintain accurate project records and monitor KPI and project performance data. 

With the opportunity to work outside all year around, getting about by bike and walking and sharing your passion for active lifestyles, you will get to bring your creativity to work every day. This role is ideal for someone who enjoys engaging with young people in person and supporting them to understand and overcome the challenges that may prevent them from walking, wheeling, or cycling to school. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• Understanding of active travel and the barriers faced by people and communities experiencing inequality. 

• Knowledge of safeguarding principles and good practice. 

• Experience of managing small projects or delivering specific project activities and outcomes. 

• Experience of leading workshops and presenting information to a range of audiences, both online and in person. 

• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

WellbeingSupport 

• 28 days’ leave per annum plus bank holidays for full-time employees 

• Option to buy an extra week of annual leave (pro-rata for part-time employees) 

• Paid volunteer days to support causes you care about 

• Free, confidential support service available 24/7 

• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

FinancialBenefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays. 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 

• Bike, computer and season ticket loans 

• Discount benefits 

• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London). 

• Death in Service benefit – 3 x annual Salary 

Family FriendlyPolicies 

• Enhanced maternity and paternity pay 

• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 16 August 2026 

• Interviews will be held via Microsoft Teams during the week of 01 September 2026 . To apply, please complete our online application form. 

• We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process. 

• Adjustments are available throughout the application process. 

OVERVIEW OF THE ROLE

This is an exceptional opportunity for an experienced and driven policy professional to lead Asylum Aid's external policy and advocacy work at a pivotal moment for refugee protection in the UK. 

The UK asylum and immigration systems are under sustained pressure.  Successive waves of hostile legislation and increasingly difficult political environment have cause serious harm to people seeking international protection and made already complex systems even harder to navigate.  At this time there is an urgent need for effective, well-evidenced voices in Parliament, Whitehall and the courts that keeps human experiences at its centre. 

Our proactive and prioritised policy advocacy is evidence-led, based on the experiences of survivors, collective expertise and/or the HBF group’s research findings. Asylum Aid, as part of the Helen Bamber Foundation group, uses its legal expertise and evidence to secure ongoing policy and systems change by:  

·Providing evidence and recommendations to central government through reports, briefings, consultation responses, oral and written evidence to parliamentary select committees and parliamentary lobbying. 

·Ongoing direct engagement on improvements to policy and practice with civil servants in the Home Office, Ministry of Justice and other relevant departments.  

·Working collaboratively with others in the asylum, trafficking and children’s sectors to highlight issues in the asylum and trafficking systems, and push for recognition and respect for international asylum, trafficking and human rights obligations.  

·Undertaking strategic litigation to secure change that cannot be achieved through policy advocacy. 

As Policy  Specialist, you will be Asylum Aid's policy and advocacy lead - responsible for shaping our policy positions; driving our advocacy strategy; building and managing coalitions across the sector; and ensuring that the voices and experiences of our clients directly inform our external work. You will be managed by the HBF Group Director of Policy, Evidence and Communications, and work closely with AA’s Executive Director and legal team. As well as coordinating and undertaking joint policy work with HBF, you will ensure close working relationships with partner organisations and coalitions and be a visible and credible presence in the wider refugee and human rights sector.

HOW TO APPLY

The first stage is to complete on our online application form on our website by 9am on 26th August 2026.

The website form will ask you to:

• Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role. This information can be shared in one of four different ways: 

1. Written A4 (No more than 2 sides of A4)
2. PowerPoint (No more than 3 slides)
3. Audio recording (No more than 5 mins) *
4. Video Recording (No more than 5 mins) *

* if you send in your cover letter in one these formats, please do not upload this to our website but email us.

• Upload your current CV
• Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

TIMELINE

• Closing date: 26th August 2026
• Preliminary interviews (online): 2nd September 2026
• Final panel interviews (in person): 10th September 2026

At Asylum Aid we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind. We will also ask you some questions which you will not have prepared.

SELECTION PROCESS

We will invite candidates to an initial 30-minute online screening meeting week on 2nd September 2026 followed by shortlisted candidates attending in-person interview on 10th September 2026. We will also ask you to complete a short exercise on the day.

We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria, where practical.

EXPERTS BY EXPERIENCE SUPPORT

We are also proud to be a member of the Experts by Experience Employment Network , which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources at their website.

We're looking for a motivated, innovative and resilient Fundraising and Social Value Coordinator to join our Philanthropy and Partnerships team located at our Head Office in Islington

£38,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS (take this out if BSW advert)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Hybrid (minimum of two days a week working from our Caledonian Road Head Office or our services across London and the South East) Open to discussions about full-time or part-time (0.8FTE) working arrangements

What you'll do:
* Lead on fulfilling our pipeline of potential grant, trust, foundation and corporate opportunities
* Lead on funding applications that support Look Ahead's social inclusion priorities around:
o Homes and spaces
o Health and wellbeing
o Skills, learning and work
o Arts, creativity and celebration
o Specialist added value staff roles that support the delivery of Look Ahead's mission
* Identify, source and coordinate social value activities across Look Ahead services
* Build and maintain relationships with corporate partners to raise income and deliver social value
* Coordinate the Social Value Group and lead Look Ahead's participation in challenge and community events
* Lead on the financial administration of grants, working closely with the finance team to ensure spend is appropriately allocated, recorded and monitored
* Liaise with operations colleagues and funders to ensure grant funding is spent compliantly and in line with agreed budgets and outcomes
* Monitor and report on funded activity, ensuring funder requirements and deadlines are met
* Lead on communicating fundraising impact, outcomes, successes and stories, working with communications colleagues

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
You will be highly organised, confident working with budgets and multiple stakeholders, and motivated by social impact.
You will have a minimum of 2-3 years working in fundraising, social value or bid writing.
You'll have experience in fundraising, grants, partnerships or social value delivery, with strong research, writing and coordination skills, and a collaborative approach to working across teams.
You will be an excellent bid writer with the ability to translate service need and customer aspirations into compelling, winning bids.
You may have experience of raising funds for housing associations, social landlords or organisations that are not registered charities but have charitable status or are community interest companies.
This role would suit someone looking to step into a varied, impact focused position.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

Are you a in a strategic business development role with a passion for purpose-driven work? Do you thrive on creating change, building high-performing teams, and developing innovative approaches to generating sustainable income?

We are seeking an exceptional individual to lead the creation of a new income-focused function within our organisation. This is a unique opportunity to reshape and develop a team from the ground up, influence organisational strategy at the highest level, and help secure the resources needed to maximise our impact on the communities and people we serve.

As ourDeputy Head of Income Strategy and Growth you will play a pivotal role in strengthening the organisation's financial sustainability and supporting our long-term mission. Working alongside senior leaders, you will develop and deliver a comprehensive income strategy that brings together fundraising, partnerships, grants, corporate partnerships, and other income-generating opportunities.

You will lead a team through a period of transformation, creating a clear vision, developing capability, and embedding a culture of innovation, collaboration, and continuous improvement.

 

Key information:

· Hours: 37 hours per week (possibility of condensed hours)

· Work pattern: Monday to Friday 9 to 5pm (flexible and hybrid working)

· Salary: £42,630.00 - £46,182.50 (pro rata for part time)

· Location: Suffolk (Ipswich, Felixstowe, Saxmundham or Bury St Edmunds)

· Transport: Driving licence and own transport is essential as travel will be required between sitesand around Suffolk

· Contract type: Permanent

 

About You

We are looking for an inspiring leader who combines strategic thinking with a commitment to making a difference.

You will have:

• Experience leading teams through change, transformation, or restructuring.
• A strong record of delivering income growth, fundraising success, business development, or strategic partnerships.
• Excellent stakeholder engagement and influencing skills.
• The ability to balance commercial thinking with organisational values and social impact.
• Strong leadership capabilities with experience developing and motivating teams.
• Excellent analytical, planning, and problem-solving skills.
• A passion for the nonprofit sector and a commitment to helping people and communities thrive.

Key Responsibilities

• Lead the redesign, development, and growth of a newly structured income generation team.
• Develop and implement an ambitious income strategy aligned with the organisation's mission and strategic priorities.
• Identify and develop sustainable income opportunities across fundraising, grants, trusts, corporate partnerships, commissioned services, and other revenue streams.
• Build strong relationships with donors, funders, partners, stakeholders, and supporters.
• Use data, market insight, and sector intelligence to influence organisational decision-making.
• Drive innovation and explore new approaches to income generation and supporter engagement.
• Foster a high-performance culture that enables colleagues to thrive and develop.
• Monitor and report on income performance, ensuring resources are used effectively to maximise social impact.
  
  

This is a rare opportunity to shape a brand-new function and leave a lasting legacy within an organisation that exists to make a positive difference.

You will have the freedom to innovate, the influence to shape strategic decisions, and the satisfaction of knowing that your work directly supports our mission and the people who rely on our services.

Why work for Suffolk Mind?

Suffolk Mind is a highly regarded, and established Mental Health Charity serving its communities, right here in Suffolk.

We are committed to supporting the health and wellbeing of our staff and have tailored our benefits package* to support this; we offer:

· 25 days holiday per year plus bank holidays as standard– increasing to 30 days with length of service (pro rata for part time employees)

· Your birthday day off

· An option to buy or sell annual leave

· Health and dental care insurance plan

· Occupational sick pay scheme

· Pension scheme

· Blue Light Card – offering discounts on 100’s of retailers both in store and online

· Monetary reward for length of service

· Refer a friend scheme

Plus, internal wellbeing courses, opportunities for training, flexible and hybrid working options, excellent support and job satisfaction.

If you are excited by the prospect of building teams, creating sustainable income, and helping a purpose-led organisation achieve its ambitions, we would love to hear from you.

For more information, please make sure you visit the vacancies page on our website and download the full job description and person specification.

Join us and help create a stronger future for our organisation and the communities we serve.

To apply:
Visit our website, from the top menu select ‘get involved’ then ‘vacancies’ in the drop down list.
Attach a CV with cover letter detailing how you meet the job requirements.

JOB CLOSES: Sunday 13th September 2026

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us on this exciting journey?

At Mind, we're ambitious about the future. We know that better use of data, insight and technology can help us build stronger relationships with our supporters, make better decisions and ultimately help more people experiencing mental health problems.

Our Analytics and Insight Team plays a key role in making that happen.

We're a small, friendly and ambitious team that enjoys solving complex problems and finding better ways of working. We partner with colleagues across fundraising, marketing, digital and technology to turn data into practical insight that improves supporter experience and helps shape strategic decisions.

This is an exciting time to join us. Over the past few years, we've transformed how we use data across fundraising. We've developed award-winning supporter journeys, introduced predictive modelling and automation, built new dashboards and reporting, and continue to explore new ways of using insight to improve performance and supporter engagement.

We're not just producing reports—we're helping shape the future of fundraising at Mind.

This role offers the opportunity to work with one of the largest supporter datasets in the charity sector, using tools including FastStats, SQL and Power BI to solve real business challenges. You'll work on projects that influence campaign strategy, improve supporter journeys and help colleagues make confident, evidence-based decisions.

We're looking for someone who's naturally curious, enjoys asking questions and loves turning data into meaningful insight. Whether you've identified a new audience, built a predictive model or uncovered an opportunity that changed the direction of a campaign, you'll enjoy seeing your work make a real difference.

Most importantly, you'll be joining a supportive team that enjoys working together, sharing ideas and helping each other develop. We celebrate success, learn from challenges and are always looking for better ways to do things.

If you're looking for a role where your analytical skills will have real impact, we'd love to hear from you.

This role requires a Disclosure and Barring Service (DBS) check.

Key duties and responsibilities

As our Supporter Strategy and Insight Analyst, you'll:

-Deliver high-quality analysis and audience insight that supports fundraising strategy and improves supporter experience.

-Build supporter segmentations, profiles and predictive models to help teams target the right audiences more effectively.

-Use FastStats, SQL, Power BI and other analytical tools to analyse large datasets and identify trends, opportunities and actionable insight.

-Work closely with colleagues across fundraising, marketing, digital and technology to understand business challenges and recommend data-led solutions.

-Design and maintain dashboards and reports that help stakeholders monitor performance and make informed decisions.

-Identify opportunities to improve supporter journeys through behavioural analysis, profiling and modelling.

-Present complex analysis in a clear and engaging way for both technical and non-technical audiences.

-Maintain high standards of data quality, governance and GDPR compliance.

-Keep up to date with new analytical techniques and technologies, sharing ideas that help the team continue to innovate.

Why join us?This is much more than a reporting role.

You'll have the opportunity to work on interesting analytical challenges, influence strategic decisions and help shape the future of data and insight at one of the UK's leading mental health charities.

You'll work with modern analytical tools including FastStats, SQL, Power BI and predictive modelling, while collaborating with experienced colleagues who genuinely value data and the difference it can make.

We're proud of the culture we've built. We trust people to take ownership, encourage new ideas, support each other's development and celebrate success together.

If you're looking for a role where you can continue to develop your technical skills, work on meaningful projects and make a genuine difference, we'd love to welcome you to our team.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

We may close this advert before the advertised closing date if we receive a significant number of applications.

Complex Needs Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Complex Needs Recovery Worker

Location: This role is based in Balham. The service is a short walk from Clapham South Station (Northern Line Underground). Unfortunately, this service does not have step free access.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota between 08:00 - 21:30. You may be required to work bank holidays and evenings as required. You may be required to work additional hours outside of the hours to meet service and resident needs.

About the Role

We're hiring a Complex Needs Recovery Worker to join our team based in Penrose Focus. In this role, you will support residents who have a history of forensic mental health issues with co morbidity, often alongside co-occurring substance misuse disorders. The residents range from high risk to low support and our aim is to provide tailored support to help them reintegrate into the community. 

As a  Complex Needs Recovery Worker, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. If you are passionate about making a positive difference in the lives of vulnerable individuals and have a non-judgmental, empathetic approach, we would love to hear from you. Join us on our mission to empower independence through trauma informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Support residents who may be facing challenges with forensic mental health issues, substance misuse recovery and practical assistance such as applying for benefits or booking medical appointments.
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Provide person-centered support to residents, helping them rebuild their lives and transition back into the community.
• Support residents to build skills and confidence and signpost residents to external organisations and services that can aid their recovery, such as drug rehabilitation programs, psychological therapy and social services.
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
• Build good relationships with residents, offering emotional support and fostering a safe, non judgmental environment.
• Confidently report issues to the police when necessary and work closely with probation officers to ensure residents meet their legal and rehabilitation requirements.
• Create an empowering and enabling environment where individuals are supported to make informed decisions and take control of their own lives.
• Support residents in accessing primary healthcare services, including arranging GP appointments and liaising with mental health professionals. 

About You

We're looking for a genuine passion for supporting people who may have complex needs which includes forensic mental health. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. Experience in mental health or support work is desirable but not essential, as full training will be provided. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. 

• Previous professional or lived experience supporting people with forensic mental health and complex needs, ideally in mental health and residential setting
• Experience working with people with complex backgrounds, including ex-offenders, mental health, substance misuse, or challenging behaviour and an understanding of housing and social needs
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting.

We are looking for a Head of Training to join our organisation. This is a key leadership role that would fit someone who can think strategically, lead with confidence and help us strengthen and grow the quality and impact of our learning and employability offer.  

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes empowering adults with a learning disability, autistic adults, and adults with other support needs to live happier, healthier, and more independent lives. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.

At Share, we are ambitious about what disabled adults can achieve when they are given the right opportunities and support. The Head of Training will play a central part in shaping how our training provision evolves, ensuring it remains high quality, inclusive and focused on real outcomes for the people we support.  

Main responsibilities 

• You will develop and implement Share's learning, training and employability strategy, ensuring alignment with organisational priorities and future growth  

• You’ll contribute to organisational planning and decision making as a member of the Senior Leadership Team 

• You’ll develop and maintain strategic relationships with local authorities, employers, education providers, health and social care organisations, funders and community partners 

• You’ll lead the quality assurance framework for all learning and training provision, ensuring high standards of teaching, learning, accessibility and safeguarding, and an excellent student experience 

Who we’re looking for 

• You'll have leadership experience within adult learning, employability, SEND, disability services, further education or community learning  

• You’ll have experience contributing to organisational strategy, service development and continuous improvement 

• You’ll have a track record of developing successful partnerships with employers, education providers, local authorities, funders and other stakeholders 

• You’ll understand the barriers and opportunities affecting adults with a learning disability, autistic adults and people with additional support needs 

Why work for us? 

Share is committed to empowering disabled adults. You’ll make a difference every day, helping people to live as independently as possible. 

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has somethingto offer others, and we build on people'sindividual talents, interests and abilities. We think happy employees are successful employees. 

We hold a goldInvestors in Peopleaccreditation, which means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life. 

We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply 

We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience. 

Please apply through our website or send us your CV and cover letter telling us:  

1. How your experience to date has prepared you for the role.  

2. What your three priorities in designing a training programme for adult students with a learning disability and autistic adults would be. 

3. What achievement from your career to date are you most proud of and why.  

If you would like to have a chat about the role or visit us prior to applying, please contact us.

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment. 

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please call us. 

Our privacy policy for job applicants can be found on our website.

We look forward to receiving your application. 

Shape the future of play and early intervention services for disabled children while leading strategic innovation at one of the UK's most impactful disability charities.

About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.

Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve.

Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.

What you'll be doing
You will lead the development and delivery of innovative services that improve the lives of disabled children and their families through play, early intervention and inclusive practice. Working closely with families, healthcare professionals, education providers and community partners, you will identify emerging needs, drive service improvement and develop approaches that increase impact, reach and sustainability.

A key focus will be shaping the future of Newlife's play offer, including Community Play programmes, Play Pods and the development of new Early Years services. You will ensure services are informed by evidence, family insight and best practice in child development, inclusion and play.

If you're ready to lead transformational change in early intervention services and make a lasting impact on the lives of disabled children and their families, we'd love to hear from you.

Please note DBS check will be required for this role.

DreamArts fuses arts and therapeutic practice to support wellbeing. Our acclaimed EXPERIMENT Juniors programme engages 6-12 year olds to explore and unleash their talents, try things out, express themselves and grow their skills.

Participants take control and create their own original work, from musicals to collaborating with companies such as Les Enfants Terribles. 

EXPERIMENT takes place on a Saturday in South Westminster and on Sundays in Church Street plus some special projects during school holidays. The majority of participants are eligible for free school meals and live in some of London’s most deprived areas.  

We are looking for a Wellbeing Practitioner for our Sunday group who is able to inspire and support young people, in particular those who may struggle in group settings. You must be passionate about engaging participants from marginalised communities and committed to support wellbeing through the arts. You will help young people participate in creative sessions that provide opportunities to explore their challenges, build a sense of belonging with peers and strengthen their emotional wellbeing.

Working alongside creative facilitators, the Wellbeing Practitioner will focus on identifying and removing barriers to participation, identifying appropriate support that responds to emerging needs and creates a sense of community.

In our last staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts. 

We believe young people benefit from seeing a diverse range of positive adult role models. As there are currently no male practitioners within our Sunday EXPERIMENT team, we particularly welcome applications from men, who are currently under-represented within this role. Selection will be based on skills, experience and suitability for the post.

Deadline is 12pm on Monday 31st August. Applicants should refer to the Charity Job link to our website where you will find the application form and job description.

In-person interviews will take place on Tuesday 8th and Wednesday 9th September.

Start date – Saturday 3rd October induction and training day (10am-3pm).

Next Term Dates

Term 1: Sunday 11th October – Sunday 6th December (excluding 1st November)

Term 2:  Sunday 10th January – 21st March

Plus opportunities to be part of school holiday projects.

EXPERIMENT is an ongoing programme and the Wellbeing Practitioner will continue in the role subject to funding.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for victims of crime referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each service user receives tailored support that meets their individual needs. The role may require some minimal travel across Dyfed Powys.

As a Triage & Early Interventions Officer you will:

• Conduct comprehensive impact & risk assessments
• Provide tailored responses to clients' needs including information about their rights and the services available to them.
• Take incoming calls and deliver support
• Maintain accurate & confidential case management records.
• Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs.

About You

Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.

You will need:

• Strong written & verbal communication skills.
• Good time management skills.
• Competent IT skills, able to use generic systems.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with external organisations.
• The ability to undertake impact & risk assessments.
• Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.
• Understanding of the impact of crime on victims such as sexual violence, hate crime and anti-social behaviour
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Ability to balance competing needs and priorities
• Ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to use generic IT applications competently.

Please note that as this post requires police vetting, you must have lived in the UK for a minimum of three years prior to application.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Salary: £118,750 per annum

Hours: Full time

Contract: Permanent

Benefits:

• 27 days’ annual leave + statutory holidays + three closure days over the Christmas period.
• Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
• Attractive family friendly policies.
• Private healthcare cover.
• Season ticket loans.
• Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.

Office location: London based but with extensive travel around England

Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attending the office.

An exciting opportunity has arisen at the National Housing Federation (NHF) for an Executive Director of Public Impact. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website.

After years of campaigning, the government's recent Spending Review delivered a transformational package of funding for social housing. It will enable us to deliver the biggest social housebuilding programme since the post-war period and to better protect our existing social homes. It couldn’t be a more exciting time to join our organisation.

Over the coming years we’ll be a key partner in helping the government achieve its housebuilding targets, delivering long-term benefits to residents and communities.

We also have exciting plans to boost the public’s understanding of our sector and ensure that housing associations are seen as an employer of choice.

This is a chance for someone with significant leadership experience, and a real interest in social housing, public affairs and policy to join us and help make those ambitions a reality. You will find great colleagues and a brilliant team, and get the opportunity to work on some of the toughest (and most interesting) social, economic and policy issues in the country.

Quite simply, this role is one of the best jobs in housing! It’s challenging, rewarding and thought provoking, giving you the chance to make a real difference.

If this sounds like you, we would love to hear from you.

Please apply demonstrating the following:

• Significant leadership and management experience as part of senior leadership team.
• In-depth understanding of the political environment and how this impacts on housing.
• Proven track record of developing relationships with government and associated bodies at a senior level.
• Understanding of policy development and how it can be supported by research to influence and change the operating environment for housing associations.
• Experience in developing successful organisational strategies and translating those strategies into actionable plans to deliver results.
• Confident media spokesperson with experience of giving high profile interviews.
• Proven track record of delivering high performance through management, coaching and driving culture change.
• Ability to manage budgets effectively and deliver value for money.
• Ability to work flexibly to meet the requirements of the job role.
• Experience of working in a membership organisation/trade body (desirable).

Further information can be found in the job role profile and recruitment pack linked at the bottom of this page.

Equality, diversity and inclusion

We are proud to be an inclusive workplace and we value the contribution each individual makes to our work. We are champions of diversity and encourage and welcome applications from people with the widest possible range of backgrounds, personal or professional.

Disability confident employer

We are a disability confident employer and if you are a disabled person who meets the skills and experience, we consider essential for the role, we will offer you an interview.

Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.

We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please e-mail the People team with your request or to arrange a time to discuss in more detail.

Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter

If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Please also ensure that your cover letter is no longer than one side of A4 and includes a clear explanation of why you are applying for this role and the skills and experience you would bring.

Right to work in the UK/UK VISA sponsorship

You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 31 August 2026

First interview date: 17 and 18 September 2026

Second interview date: 1 October 2026

We are looking for a motivated and supportive Triage & Early Intervention Officer to contact children and young people who have been victims of crime to offer support and complete initial assessments. This role is part-time working a rota pattern between 8am-6pm on a Tuesday and Friday The role is based at our office in Chandlers Ford, Eastleigh.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

As a CYP Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for children, young people and their parents/carers referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each young persons receives tailored support that meets their individual needs. The role may require some minimal travel across Hampshire.

As a Triage & Early Interventions Officer you will:

• Conduct comprehensive impact & risk assessments for children & young people
• Provide tailored responses to clients' needs including information about their rights and the services available to them.
• Take incoming calls and deliver support
• Maintain accurate & confidential case management records.
• Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs.

About You:

Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.

You will need:

• Strong written & verbal communication skills.
• Good time management skills.
• Competent IT skills, able to use generic systems.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with external organisations.
• The ability to undertake impact & risk assessments.
• Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.

You will need:

• Understanding of the impact of crime on victims such as sexual violence, hate crime and anti-social behaviour
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Ability to balance competing needs and priorities
• Ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to use generic IT applications competently.

Please note that as this post require police vetting, you must have lived in the UK for a minimum of three years prior to application.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.