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AKF(UK) JOB DESCRIPTION
1. JOB TITLE
Facilities and Operations Manager
2. REPORTING RELATIONSHIPS
JOB TITLE
FOR
2.1 REPORTS DIRECTLY TO
Head of Kings Cross Properties
Strategic direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.
2.2 REPORTS INDIRECTLY TO
AKF(UK) Property Committee
Reporting on financial results, compliance, company law, charities legislation.
2.3 DIRECT REPORTS
Facilities and Maintenance Assistant Manager
Facilities and Maintenance Officer x 3
Strategic & Operational direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.
3. JOB PURPOSE
In the heart of London’s Knowledge Quarter, the Aga Khan Centre (AKC) is a place for education, knowledge, cultural exchange and insight into Muslim Civilisations and is home to three organisations founded by His Highness the Aga Khan, The Institute of Ismaili Studies (IIS), the Aga Khan University Institute for the Study of Muslim Civilisations (AKU-ISMC) and the Aga Khan Foundation United Kingdom (AKF(UK)).
This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.
1. Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.
The Facilities and Operations Manager will be a natural people person who leads with warmth, fairness and consistency, builds strong relationships across the team and the wider building, and is confident in managing day-to-day people situations with empathy, sound judgment and a balanced approach.
This is an office-based role, Monday to Friday, 8 hours per day (including a 1-hour unpaid break), to be worked flexibly within the hours of 8am and 6pm. Whilst weekend work is rare, there may be occasional requirements to attend site outside of normal working hours. The postholder will also be required to be on call for out of hours emergencies.
4. KEY RESPONSIBILITIES
4.1 AKC Building Operations
· Oversee and manage the teams responsible for the reception, security and cleaning.
· To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.
· To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.
· To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.
· To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required.
· To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.
· To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks.
· To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available.
· To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.
· To maintain and review equipment asset registers and update accordingly.
· Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.
· To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.
· Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.
· To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.
· Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.
· Support the relationships with the tenants of the AKC retail units.
· Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.
· Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC
· Liaise with other building managers on the KX Estate and maintain good neighbourly relations.
· Respond to emergency situations or other urgent issues involving AKC.
4.2 AKC Building Administration
· To prepare an annual operational plan and budget for the AKC building management team.
· To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.
· To lead any supplier procurement processes related to building management.
· Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.
· To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.
· To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.
· Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.
· To own the AKC building management risk register ensuring that it is up to date at all times.
· To attend the AKF(UK) Property Committee meetings
· Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.
· To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan
4.3 AKC Events
· To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.
· To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently.
4.4 People Management
· Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.
· Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.
· Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.
· Identify staff with potential for advancement and, as part of succession planning, contribute to their development.
· Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.
Carry out any other duties as assigned by the Head of Kings Cross Properties.
5. QUALIFICATIONS, EXPERIENCE, SKILLS, KNOWLEDGE, ATTRIBUTES & BEHAVIOURS
5.1 Qualifications
· A degree in Facilities Management or similar qualification would be an advantage.
5.2 Experience
· Experience of staff management
· Experience of managing third-party contractors
· Experience in managing complex mechanical, electrical and plumbing systems
· Experience of managing planned preventative maintenance for hard and soft services
· Experience of working in a complex, multi-stakeholder environment
· Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.
· Experience of identifying trends and developing/implementing management reports.
· Experience in a similar field e.g. school, university or charity.
5.3 Skills
· Good interpersonal, customer care and liaison with a wide range of stakeholders
· Ability to explain technical issues to non-technical personnel.
· Ability to work both strategically and operationally.
· Ability to successfully manage time, plans and other related tasks.
· Ability to continuously meet targets and surpass expectations.
· Ability to lead, inspire and motivate a team to meet objectives.
· Excellent written and verbal communication skills in English.
· Good presentation skills.
· Excellent communication skills and able to communicate with internal and external customers.
· Commercially aware with good negotiating skills.
· Excellent client facing skills with the confidence to deal with people at all levels.
· Capable of working independently and collaboratively as part of a wider team.
· Good numeracy and presentation skills.
· Self-motivated, action-focused and with a proactive approach.
· Ability to always maintain a professional appearance and approach.
· Proven ability to deal with change.
5.4 Knowledge
· Knowledge of statutory legislation (Pressure Systems Safety Regs, HSG 274 Parts 1, 2, 3, 17th Edition Electrical Regs, LOLER, Working at Height Regs, etc.) and capable of verifying certification relating to the relevant statutory legislation.
· Thorough understanding of building systems (HVAC, electrical, plumbing, fire safety).
· Working knowledge of a CAFM system (Concept Evolution, TABS FM etc.)
· A good working knowledge of Microsoft Word, Project, Excel and PowerPoint.
· Awareness of sustainability and energy efficiency practices
5.5 Attributes
· Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect.
· Respectful of diversity; sensitive towards others; open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age
· Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.
5.6 Behaviours
· Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others.
· Builds, maintains and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required.
· Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; optimises the culture of volunteerism and respect for others and is dedicated to AKF’s purpose and fulfilling the mission.
· Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork.
· Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities to enable self-reliance and achievement of full potential; gives and receives timely balanced feedback.
· Acknowledges creativity; adapts established methods for new uses; is focused on improving systems and processes; open to change; analyses, synthesises and challenges conventional thinking.
· Enterprising attitude that is quick to search out alternative solutions to needs or problems; creates and participates in communities of practice to establish networks of problem solving and organisational learning.
· Drives commitment to delivering high quality results with cost-effective use of resources; sets appropriate deliverables and uses innovative working methods to develop capacity, capability and a sustainable environment; has a clear vision of outcome and communicates this to inspire resources.
6. KEY RELATIONSHIPS
Internal Relationships
· AKC Events
· AKC IT
· AKC Gallery
· IIS
· AKU-ISMC
External Relationships
· Suppliers
· Kings Cross Estate
The client requests no contact from agencies or media sales.
Job Title: Assistant Shop Manager
Salary: £17,316 - £23,088 per annum (pro-rata of full time equivalent £28,860)
Team: Twickenham
Hours: Part Time, 22.5 - 30 per week
Contract Type: Permanent
Location: Twickenham Shop, 4BW TW1
About the role
Your key purpose will be to support the successful day to day running of our brand new Twickenham shop, making this an exciting opportunity to be part of a new role from the very beginning. Working alongside the Shop Manager, you will help maximise sales, deliver excellent customer service, and lead and support a team of volunteers to create a welcoming and engaging shopping experience. You will play an important role in processing and merchandising donations, promoting Gift Aid, maintaining high shop standards, and ensuring the shop operates efficiently and in line with relevant policies and procedures.
About you
This role requires experience of supporting the management of a retail environment, including knowledge of customer service, cash handling, stock management, and health and safety practices. You will be organised, proactive, and confident working in a busy setting, with the ability to motivate and support volunteers, prioritise competing demands, and build positive relationships with customers and colleagues. Strong communication, IT, and organisational skills are essential, along with a flexible approach and a willingness to work weekends as part of a rota.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
Annual leave
Contractual benefits
Health and wellbeing
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Anticipated closing date: 20/09/2026
Please note that vacancies may close at any time once a sufficient number of applications has been received. Interviews will be conducted on a rolling basis, so we encourage early applications to ensure full consideration for the role.
We believe every life-limited or dying child and their family should have the opportunity to make every moment count and get the support they need.
Manchester Mind believe in the power of listening and being heard, that everyone deserves to be supported in their mental health needs and that we have a part to play in that.
We are working with partners and schools to increase access to support to young people around their mental health. As part of this role you will be responsible for developing a service for young people predominately across a selection of secondary schools and in the community. You’ll be part of a team that is developing relationships with young people and staff within schools, the community and across the partnership with the aim of improving the mental health of young people.
Position: Mental Health Practitioner (Schools)
Salary: £29,505 pro rata (£32,271 FTE)
Hours: 32 hours per week until March 31st 2027
(extension possible dependent upon funding)
Base: Manchester Mind CYP Service / predominately working across schools/community and home-based as required
Reporting to: Manchester Mind CYP and Counselling Services Manager
The skills and knowledge that are important to us are:
· A relevant professional qualification in Social Work, Counselling or Youth & Community Work (at graduate level).
· Experience in providing effective individual support to young people who are under stress/have mental health difficulties.
You can download the application documents from the box on the right.
The closing date for applications will be 10am on Monday 12th October 2026 and interviews will take place on Monday 19th October 2026 at Victoria House.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
Our purpose is to create a space where mental health comes first.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
Elliot Leigh Supported Living provides semi-independent supported accommodation across East and North-East London for young adults aged 18–25 who are leaving the care system. Our residents are at a pivotal moment in their lives — transitioning from care into adulthood — and they need more than just a roof over their heads.
As a Support Worker you will hold a caseload of around 10–12 residents, walking alongside each of them through that transition: managing a tenancy, navigating employment, handling money, and knowing that someone is in their corner. You will work from our East London office and visit residents in their homes, all within a manageable travel radius — this is a Monday-to-Friday daytime role, not a shift or rota post.
This is not a passive role. It demands energy, creativity and a genuine commitment to working in partnership with young adults who have often experienced significant trauma, instability and disappointment. But it also offers something rare: the chance to be the person who helps someone turn their life around.
PAY, HOURS AND BENEFITS
✓ £32,000 salary for candidates with 12 months’ relevant experience and a Level 3 qualification. Have the experience but not the Level 3? Start on £27,000, we fund the qualification, and you move to £32,000 on completion.
✓ Monday to Friday, 9am to 5pm — flexible start and finish times will be considered; no evenings, weekends or bank holidays
✓ 25 days’ annual leave plus bank holidays, rising to 30 days in line with length of service
✓ 4% employer pension contribution
✓ Enhanced DBS and Update Service subscription funded by us *subject to qualifying criteria
✓ Funded Level 3 Diploma in Health & Social Care or Housing, with paid study time, if you don’t already hold one
✓ A clear career ladder: Support Worker → Senior Support Worker → Team Leader, with published pay points
✓ Employee Assistance Programme with 24/7 confidential support
✓ Monthly supervision and reflective practice sessions, plus a structured four-week induction
✓ A small, inclusive team where your voice shapes how we work
✓ A company dedicated to the continuous professional development of its team members
WHAT YOU’LL DO
• Support residents to develop and sustain independent living skills — budgeting, cooking, cleaning, tenancy management
• Deliver structured keywork sessions and co-produce individual support plans with each resident
• Help residents into education, employment and training — CV writing, job applications, college enrolment
• Keep accurate, timely records on our digital case management system — keywork notes, risk assessments, support plans
• Liaise with local authority leaving care teams, social workers, personal advisers and other professionals
• Support residents to manage their mental health, wellbeing and personal challenges in a trauma-informed way
• Accompany residents to appointments with external agencies — GP, Job Centre, local authority
• Respond calmly and professionally to conflict, emotional distress or challenging behaviour
• Work with the wider team to ensure the safety and wellbeing of all residents
• Contribute to team meetings, supervision and your own continuing professional development
WHO WE’RE LOOKING FOR
Essential:
• At least 12 months’ relevant experience supporting young people or young adults in a care, supported housing, youth work or semi-independent living setting
• A genuine understanding of the challenges care leavers face in the move to independent living
• Working knowledge of safeguarding and trauma-informed practice
• Strong written and verbal communication — you will produce keywork records, risk assessments and support plans to a professional standard
• Confident IT skills and the ability to use a digital case management system
• Enhanced DBS (Adults Workforce) on the Update Service, or willingness to apply; current safeguarding certificate, or willingness to complete on appointment
• Right to work in the UK
For the £32,000 rate:
• Level 3 (or above) in Health & Social Care, Housing or a related discipline, alongside the 12 months’ experience above
Desirable:
• Experience supporting young adults into education, employment or training
• Knowledge of the Children (Leaving Care) Act 2000, Care Act 2014 and Pathway Planning
• Experience with complex needs, mental health or substance use
Not quite one year’s experience yet? Ask about our Trainee Support Worker route: a 12–18 month funded Level 3 apprenticeship on £27,000, with a guaranteed move to the Support Worker scale on completion.
WHAT MAKES A GREAT ELSL SUPPORT WORKER
• Treats every young adult as a capable individual — not a case to be managed
• Understands that independence is built gradually, and shows up with patience and consistency
• Holds clear professional boundaries while staying warm and approachable
• Is solution-focused and creative enough to find a new way in when the obvious route isn’t working
• Is a confident advocate for residents with external agencies and professionals
• Takes ownership of their own development and reflective practice
HOW TO APPLY
For an informal chat about the role before applying, contact Chloe Crieghton, Service Manager, on the same address. Interviews are held in person at our East London office and include a short written exercise and time with a current resident representative.
Closing date: rolling — we interview as suitable applications arrive and will close the advert once the post is filled.
Safer recruitment: all appointments are subject to an Enhanced DBS Disclosure (Adults Workforce), satisfactory references covering the last three years and completion of our Safer Recruitment process. Elliot Leigh Supported Living is committed to safeguarding and promoting the welfare of all residents. We welcome applications from people with lived experience of the care system.
Housing is one of the biggest factors affecting people's health and wellbeing. We are looking for two Community Wellbeing Coordinators to join our Community Connect Social Prescribing Service, with a specific focus on housing advocacy and support.This is an exciting opportunity to work at the intersection of health, housing and community support, helping residents navigate complex systems, understand their options and access the support they need.
You will support residents whose wellbeing is affected by issues such as:
The role is about practical support, advocacy and navigation. You will work alongside residents to understand their circumstances, explore options, gather evidence, complete applications where appropriate and connect them with relevant services.
We're looking for someone who:
If you're passionate about reducing inequalities, empowering residents and finding practical solutions to complex challenges, we'd love to hear from you.
Please note, a member of the housing team will be on the interview panel therefore CV’s & supporting statements will be shared with them.
Interviews are likely to be held Friday 23rd October 2026.
Why Work for Us:
• Hybrid working
• Additional Birthday Day off
• Flexitime and TOIL
• Pension employer contribution 6%
• Two volunteering days (pro rata)
• 25 days annual leave plus bank holidays (pro rata)
• Access to the Blue Light Card
• Ongoing training and professional development opportunities
• A positive, inclusive team culture where your ideas are valued
• Enhanced maternity/paternity pay
• Employee Assistance Programme
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Trusts & Grants Manager
We are seeking an experienced Trusts & Grants fundraiser to develop high-value relationships, grow a strong funding pipeline and secure significant income.
Salary: Circa £41,300 per annum + London weighting where applicable
Location: Home-based, UK nationwide
Hours: 35 hours per week
Contract: Permanent
Closing date: 23rd September 2026 – CV’s will be reviewed on a rolling basis
About the role
This is an exciting opportunity for an experienced Trusts & Grants fundraiser who enjoys both developing new opportunities and building strong, long-term relationships with funders.
Working within a High Value Engagement team, you will focus primarily on trusts and statutory funders with the potential to give £50,000+ per year, alongside managing a smaller portfolio of trusts giving below this level.
A key part of the role will be identifying and cultivating new prospects, strengthening the funding pipeline and developing relationships that lead to significant and recurring support. You will bring tenacity, curiosity and strong relationship-building skills, with the ambition to secure six-figure gifts.
Key responsibilities will include:
Regular travel may occasionally be required for team meetings, stakeholder meetings and conferences.
About you
You will have experience of trust and statutory fundraising within the charity sector and a proven track record of securing five-figure or higher gifts.
You will be confident researching and approaching new funders, developing relationships and turning opportunities into sustainable income.
An excellent communicator and persuasive writer, you will be able to take complex information and turn it into clear, compelling proposals. You will also be organised, target-driven and comfortable managing your own workload while collaborating with colleagues at all levels.
Experience of CRM databases, prospect research and grant management will also be important.
About the organisation
You will be joining a leading UK charity working to create lasting change for people affected by a life-changing health condition.
This is an opportunity to use your fundraising expertise within an established High Value Engagement team, helping to secure significant funding that enables vital services, support and wider charitable work to continue and grow.
Other roles you may have experience of could include: Trusts Manager, Trusts Fundraising Manager, Trusts and Foundations Manager, Grants Manager, Senior Trusts Fundraiser, Trusts & Statutory Fundraising Manager, High Value Fundraising Manager, Institutional Funding Manager or Senior Fundraising Manager.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced and dynamic Shop Manager to oversee the daily operations of our RSPCA Surrey East charity shop in Redhill.
You will take full day-to-day ownership of the store, driving retail sales, recruiting and inspiring volunteers, and leading community engagement to generate vital funds for local animal welfare.
Key Tasks/Job Description
Shop Operations
Manage all aspects of the charity shop, including staff and volunteer management, stock management, merchandising, and financial procedures.
To meet the agreed sales targets and ensure that direct costs are kept to a minimum
Ensure that the shop and window presentation standards meet our Branch vision, including the rotation of goods, window displays and promotional activities
Ensure the appropriate standards of cleanliness are maintained throughout the shop
Be proactive in the generation of donated stock, managing stock collection efficiently and effectively in accordance with Branch & Society guidelines
Ensure trading hours are strictly adhered to
Process donated stock to the agreed standards and timescale
Ensure all financial management, cash handling, daily banking and security procedures are followed
Ensure all relevant administration is completed within the agreed timescales
Manage the sales and administration of any bought-in (i.e. new) goods
Manage the sale of goods online.
Property
Assume overall responsibility for the shop premises, including key holding
Ensure compliance with the branch’s health and safety policy (including fire safety, risk assessments and security procedures) and relevant legislation
People/Line Management
Recruit, train, manage and support staff & volunteers while adhering to the agreed Branch standards, policies and relevant legal legislation
Complete annual appraisals, including the setting of targets for shop staff within the agreed timescales, and conduct regular one-to-one review meetings with staff
Ensure that the level of volunteers is sufficient to operate an effective charity shop operation
Complete relevant training for volunteers and ensure volunteers feel included and motivated
Ensure that appropriate HR policies and procedures are adhered to in compliance with the relevant employment legislation and branch employment policies and procedures, seeking guidance from the Branch Manager as required
General
Actively promote all Branch & Society initiatives and campaigns to promote awareness of the charity
Ensure high levels of customer service are maintained
Build and develop positive internal and external relationships to ensure maximum income for the charity
Promote the shop in the local area using all available promotional opportunities (subject to any Branch rules for communication with the media)
To carry out such other tasks as directed by the Branch Manager
Branch Policies
Adhere to the Branch’s charitable objectives.
Fully comply with RSPCA Surrey East Branch’s procedures, ensuring these are carried out in relation to the post.
To be an ambassador for the Branch and professionally represent the Charity at all times.
Health And Safety
While at work, all staff are required to:
Take care of their own health and safety and that of others who may be affected by their acts and omissions.
Co-operate with Branch health and safety policies and procedures.
Ensure, so far as is reasonably practicable, the health, safety and well-being of their staff, volunteers and others who may be affected by branch activities
Knowledge, skill and experience
______________________________________________________________
EDUCATION & TRAINING
Essential
Desirable
EXPERIENCE
Essential
Desirable
SKILLS AND COMPETENCIES
Essential
Desirable
PERSONAL QUALITIES
Essential
Desirable
SPECIAL CIRCUMSTANCES
Essential
Desirable
_____________________________________________________________
Additional Duties
To foster the highest standards of performance, discipline, honesty, and integrity from Branch staff and volunteers.
To maintain and cultivate a culture where everyone is valued, respected and equipped to do their job.
To carry out such additional or other duties of a reasonable nature as directed by the Branch Manager from time to time, in consultation with the post holder, to meet the needs of the Branch.
Review
The main responsibilities of this job will be reviewed on a regular basis in conjunction with the post holder to comply with agreed Branch Strategies and operational needs.
Job Context
The Branch Shop Manager plays an important role in driving the performance of the charity shop and guiding staff and volunteers to meet the shop’s targets.
The client requests no contact from agencies or media sales.
Our client is a small, community-focused charity tackling poverty and food insecurity in one of North West London’s most disadvantaged communities. Their services aim to prevent hunger, fight poverty and build community by working with families living in poverty, asylum seekers and refugees and people experiencing homelessness and social isolation. At an exciting time of change, they are now looking to recruit an Interim Advice Manager to lead a busy multi-site advice service, supporting people with welfare benefits, housing, debt and immigration issues. Please note this is initially a fixed term contract until September 2027 with possibility of extension.
As Interim Advice Manager you will oversee the daily delivery of our client’s busy advice service, overseeing a small team of staff and volunteers, driving quality and compliance, and helping shape future service development. You’ll maintain a high quality of service by ensuring that the advice team and volunteers work to agreed standards and deliver against realistic grant agreements from funders and will also maintain a small caseload of clients. You’ll also work closely with the senior leadership team and the Head of Advice to support the implementation of new exciting initiatives and the expansion of the information and advice service.
To apply for this opportunity, you will have demonstrable experience of managing advice services within the charity/community sector. You will have a strong knowledge of welfare benefits, housing, debt or immigration and will be confident using case management systems and data. Overall, you will be an experienced advice professional, passionate about delivering high quality advice to a range of vulnerable people.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will then reach out to you to advise next steps. Pleases note, this is initially a fixed term contract opportunity, so please only apply if you are available immediately or have no more than a 1 month notice period.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance please reach out directly.
Please note, the client is open to either full-time or part-time (4 days/days flexible) applicants. The role will be hybrid-working (with 60% based onsite in Brent).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Manager
£25,172.40 a year
Dartford, DA1 1BZ
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
Permanent, 35 hours a week.
Scope's Dartford shop - 26 High Street, Dartford, DA1 1BZ
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT 23rd September 2026
As Shop Manager of Scope’s Dartford shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different.
In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:
• Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
• Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms
• Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team
• Work collaboratively with the Assistant Shop Manager
About you
We’re looking for someone who has:
• Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
• Commercially aware and able to spot opportunities
• Be able to lead and support people
• Customer-focused, with a can-do attitude
• A team player with strong work ethic
• Accurate and detail-oriented
• IT literate and numeracy skills
We welcome applications from people with lived experience of disability and from all backgrounds.
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Working in Our Shops
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.
Shop Hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
Full-time: 35 hours per week, five days out of seven
Part-time: Weekly hours on a seven-day rota
Additional information
In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.
You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Our promise to disabled people
We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.
As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).
If you need any changes or support during the recruitment process, please email us via our website.
You can also find more details about asking for adjustments at interview on our website.
Important to know
You must meet all the essential requirements listed in the job description.
If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits
• 35 days holiday
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
• Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more
• Long service awards and employee recognition awards
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
How to apply
Please visit our website via the link and apply online
The postholder will be responsible for identifying, writing, and submitting compelling, well-researched and tailored funding applications to relevant grant-giving bodies.
The post holder will work closely with the LDHAS management team to gather information, write bids, and track progress of submissions, ensuring LDHAS meets income targets as agreed by the Trustees.
The postholder will:
Communication and Relationships
Analytical and judgement skills
Planning and organisation skills
Client care
Responsibilities for policy and service development
Responsibilities for Finance / physical resources
Responsibility for human resources
Responsibility for information resources
Research and development
Personal development
Freedom to act
Other:

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are You Passionate About Equality and Advocacy? Ready to Empower Others? Want to Drive Change? We are thrilled to announce 1 full-time opportunity for a dedicated Independent Advocate to join our vibrant team in Liverpool and Warrington. Our team delivers Independent Advocacy within Secure Services across Mersey Care NHS Foundation Trust. As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges.
This role involves providing advocacy, participating in drop-ins, and offering tailored support to a diverse group of service users with complex needs. Your work will empower vulnerable adults, helping them navigate and access necessary mental health care and treatment, advocating for their needs and ensuring their voices are heard and acted upon.
You'll deliver persuasive verbal and written representations on their behalf, collaborate with a wide variety of professionals, and take directed actions to address clients' issues. This role demands a flexible attitude, excellent communication, and the ability to handle sensitive information confidently.
You’ll be working proactively in Secure Hospital settings, abiding by security protocols. Relevant training will be provided during a robust induction.
On successful completion of a 3-month probationary period, you will be given the opportunity to complete the Independent Advocacy Practice (IAP) qualification inc. the IMHA Module.
Hours of Work: Full-time hours are 37 hours, working between Monday to Friday 9am - 5pm.
Location: Office based at a variety of sites across Liverpool and Warrington. (Applicants must live within the area and have the ability to travel to different Mersey Care sites)
Starting Salary: £25,877.80 per annum.
Contract type: Permanent
Independent Advocate Requirements:
Desirable:
Benefits:
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.
Think you are the perfect fit for this Independent Advocate role? Don't wait, click apply now!
Closing Date: 9AM, Friday 25th September 2026
Interview Date: 5 October
An Enhanced DBS check will be conducted for this position.
We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds
The client requests no contact from agencies or media sales.
About Us
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Project Manager (Capital Works) to join us on a permanent, full-time basis, working 36 hours per week.
The Benefits
This is a unique opportunity to be an integral part of projects that combine heritage, sustainability, and innovation, leaving a lasting impact on some of London’s most treasured green spaces.
The Role
As Project Manager, you will lead projects from early feasibility through to completion, managing consultants, contractors and internal stakeholders to deliver high-quality outcomes on time and within budget.
You’ll also play a key role in the delivery of the Roehampton Restored programme, contributing to a flagship project that will shape the future of Richmond Park, working with both a Senior Project Manager and an Assistant Project Manager
About You
To be considered as a Project Manager, you will need:
We want to put everyone in the best possible position to succeed so if you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
So, if you are interested in this unique opportunity as a Project Manager, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
RAID has 4 main advice areas: Information Navigation, Benefits Advice, Energy Advice and Money Advice. The Cost of Living Crisis has disproportionally impacted Disabled people, who are more likely to face higher living costs, barriers to employment and reduced financial resilience, making it harder to cope with rising household expenses. Many of the people we see are in challenging situations; struggling with debt, experiencing food and fuel poverty, facing homeless and dealing with loneliness and isolation. The work can be emotionally challenging.
The Money Advisor will provide high-quality, accessible and person-centred money advice to Disabled people and people with long-term health conditions, supporting them to understand their financial situation, maximise their income, manage financial pressures and exercise their rights.
The Money Advisor will be required to undertake training to again gain accreditation from the Money and Pensions Service (MaPS), as part of their Quality Framework for Individuals, and will be expected to retain this qualification through continual professional development. Free training will be provided through the Wiser Adviser platform.
The Money Advisor will provide practical advice and support on a range of financial issues, budgeting, debt, household costs and financial inclusion. You will work closely with our Welfare Benefits team and undertake casework yourself as required to resolve issues. The role will recognise the barriers created by social, economic and environmental factors and work alongside people to identify solutions that increase financial security, choice and independence.
The postholder will work within RAID's rights-based and Social Model of Disability approach, ensuring that Disabled people are listened to, treated with dignity and supported to make informed decisions about their lives.
About You
You are a knowledgeable, approachable and compassionate adviser who is passionate about helping Disabled people improve their financial security and exercise their rights.
You will have experience of providing money, welfare benefits or related advice and be confident supporting people to navigate what can sometimes be complex financial and benefits systems. You will be able to explain information clearly and in an accessible way, helping people understand their options and make informed decisions.
You will take a person-centred and rights-based approach, recognising that Disabled people can experience significant financial barriers, including additional costs associated with disability, inaccessible services, discrimination and barriers to employment and income. You will understand the importance of listening to people and working alongside them rather than making assumptions about what they need.
You will be comfortable supporting people with a range of circumstances and levels of support needs. You will be patient, non-judgemental and able to build trust with people who may have had difficult experiences when accessing services.
You will be organised and able to manage your own caseload, prioritise effectively and maintain accurate records. You will also enjoy working collaboratively with colleagues and external organisations to find practical solutions and achieve positive outcomes for the people we support.
You do not need to be an accredited money advisor to apply but you must successfully complete the required training and be able to demonstrate an interest and aptitude for money advice.
To apply
To apply for this role, please send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description.
We will only consider applicants that include a cover letter. We are receiving an increasing number of cover letters written by AI that are exact replicas and these will be not be considered as suitable cover letters. Please ensure you tailor your cover letter to the Job Description and your experience.
Disabled Candidates
We are an equal opportunities employer and particularly welcome applications from Disabled candidates. We have been awarded the Disability Confident Employer quality mark, meaning any Disabled candidates
RAID will empower disabled people to achieve greater independence and choice by providing a range of services and support.



The client requests no contact from agencies or media sales.
Location: Hybrid working between the Aldgate, London office and home
A great opportunity has risen for a Neighbourhood Development Manager to join our Services Directorate. It is a hybrid post, based in London, and will support our development and outreach work with underserved communities.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
You will lead the development and delivery of engagement programmes, educational initiatives, and training opportunities that increase awareness, build community capacity, and support the charity's strategic objectives.
You will have excellent communication skills and an understanding of the charity, health, and community development sectors. You will also be organised, a good networker and a team player. With great innovative skills, you will create new systems and processes of working, internally and with new stakeholders to create a community network.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
The UK's lung charity fighting for your right to breathe
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Project Manager
Location Scotland
£33,265 per annum (pro rata for part time)
Ref: 222REC
Full-time 37.5 hours per week – we are happy to talk flexible working
Base: Glasgow, with travel expected across the Strathclyde region.
Contract: Permanent
Disclosure: Basic/Enhanced/ DBS is required for this position as the post holder will be working with school and community groups in the region.
ABOUT THE ROLE
Team: Active Journeys Scotland
As a Project Manager, you’ll be playing a key role in delivering projects designed to help people walk, wheel and cycle and get better access to their local services. You will lead on engagement and behaviour change projects in an infrastructure setting, managing budgets, and fostering collaboration with stakeholders.
What You’ll Be Doing
This role is ideal for someone who is passionate about place, the built environment and equity and enjoys multitasking and managing multiple projects with diverse requirements.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
Financial Benefits
Family Friendly Policies
ADDITIONAL INFORMATION
We're the charity making it possible for everyone to walk, wheel and cycle


