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About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Department background
The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.
tional model combines direct service provision with a collaborative approach. We directly employ a number of advisors who deliver expert, impartial advice. Simultaneously, we lead a coalition of 15 partner charities—including local Citizens Advice Bureaus and law centres—where additional advisors are employed. This structure allows us to amplify our reach and effectiveness, ensuring that a comprehensive network of support is available to those in need.
By integrating direct support with strategic partnerships, the Advice Services directorate not only tackles immediate financial and legal challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across one of the most challenged demographics in the nation.
How we work
Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.
Job purpose
As a Customer Care Representative, you’ll be the first friendly face (or voice) people meet when they reach out for help with challenges like debt, housing, benefits, employment or consumer issues. You’ll play a key role in helping each person feel listened to, supported, and confident about their next steps.
You’ll handle a mix of face-to-face, phone, and digital enquiries, working with empathy, patience, and clear communication. With full training provided, you’ll gain the skills to manage sensitive conversations, complete initial assessments, book appointments, and connect people to the right support services quickly and smoothly.
Scope of role
· Provide friendly, professional, and high-quality customer service as the first point of contact for people seeking advice.
· Manage a range of enquiries via phone, email, web chat, WhatsApp, and in-person at our Triage Hub
· Conduct initial assessments and book appointments with our advice specialists.
· Maintain accurate and confidential client information using our CRM system, always following GDPR and data protection requirements.
· Identify when to signpost or refer people to other organisations to ensure they receive the right support.
· Handle feedback or complaints with empathy, professionalism, and a focus on finding solutions.
· Approach sensitive or challenging conversations calmly, using good communication and de-escalation skills.
· Apply safeguarding principles in everyday work - training and guidance will be provided.
· Collaborate with colleagues and project partners to improve how people access and experience our service.
· Contribute to team meetings, training sessions, and occasional events at our East London hub and other venues as required.
Key working relationships
· Internal: CCR Managers, frontline advisors, Communications and Marketing colleagues, Project Leads, Data and Insights teams, and wider Toynbee Hall staff.
· External: Advisors and Clients
What Success Looks Like in Your First Year
Person Specification
The successful candidate will demonstrate:
Essential
· Experience in providing customer service in person, over the phone or online
· Clear and confident communicator with good spoken and written English
· Strong active listening and questioning skills
· Able to build trust with people from diverse backgrounds
· Calm and empathetic approach when supporting people in distress or dealing with sensitive or challenging situations
· Good emotional resilience and self-awareness, including recognising when to seek support
· Strong organisational skills, with the ability to manage time, prioritise tasks and maintain attention to detail in a busy environment
· Strong attention to detail
· Ability to manage time in a busy service environment.
· Collaborative, solutions focused approach.
· Confident using Apple MacBook, including Microsoft Office 365, Microsoft Teams, and CRM systems
· Understanding of safeguarding principles and a willingness to apply these confidently after training
Desirable
· Knowledge of community services in a London context.
· Experience working or volunteering in advice, support, housing, debt, benefits, or other community-facing services
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Make a real impact through creativity, community, and inclusion
Are you a dynamic events professional who thrives on building meaningful connections and delivering impactful experiences? Do you want to see the direct impact of your work in the community, whilst creating exciting opportunities for others?
At The Baked Bean Charity, we empower adults and young people with learning disabilities through performing arts, wellbeing programmes, and inclusive community opportunities. From theatre productions and DJ training to fitness and life skills, we offer inclusive, high-quality opportunities that build confidence, strengthen communication skills, and support independence.
We’re looking for an Events & Community Engagement Lead to take our events, outreach, and fundraising to the next level.
This is a senior, high-impact position at the heart of our organisation, offering the opportunity to shape how The Baked Bean Charity connects with the world. As Events & Community Engagement Lead, you will drive a dynamic programme of events, outreach, and partnerships that not only showcase our work, but actively challenge perceptions and champion inclusion.
You will take ownership of the strategic planning and delivery of our full events portfolio - from Theatre in Education performances and community workshops to respite holidays, fundraising events, and external commissions. You’ll ensure every event is thoughtfully designed, professionally delivered, and aligned with our mission to amplify the voices, talents, and lived experiences of our students.
A key part of your role will be building and nurturing meaningful relationships. You’ll develop partnerships with schools, universities, healthcare providers, businesses, and community organisations - creating opportunities for collaboration, education, and increased visibility for our work. Acting as a confident and passionate ambassador, you’ll represent the charity in a variety of public and professional settings, helping to grow our network and influence.
You will also lead on fundraising, identifying and securing new opportunities through grants, sponsorships, and partnerships. This includes crafting compelling funding applications and fundraising initiatives, managing funder relationships, and ensuring projects are delivered in line with agreed outcomes and impact measures.
Internally, you’ll provide leadership and direction across the events and engagement function. Working closely with, and overseeing, the Events & Project Coordinator and wider ad hoc events teams, you’ll ensure all activity is well-planned, resourced, and delivered to a high standard. You’ll support and mentor staff, recruit and induct volunteers, fostering a collaborative, inclusive, and high-performing environment.
This role requires both strategic planning capabilities, as well as skills in organisation and hands-on delivery. One day you might be developing long-term engagement plans or writing a funding proposal; the next, you could be delivering or presenting at an event, supporting students, or building new partnerships in the community.
We’re looking for someone who is both strategic and creative, with the confidence and autonomy to lead, and the passion to make a difference.
You’ll have:
It’s a bonus if you have:
We want to hear from you if you’re someone who:
Why join us?
Ready to apply?
If you’re ready to combine creativity, leadership, and social impact in a role that truly matters, we’d love to hear from you.
Closing Date: Monday 4th May 2026. Please note we will review all applications during the recruitment period and will begin contacting candidates for interview after the application phase is concluded.
Please apply via submission of your CV and covering letter.
Candidates should expect to receive a response to their application following the application closure deadline (midnight, Monday 4th May 2026).
Championing people with learning disabilities via creative education - pushing boundaries, empowering lives and creating a world where all can thrive.

The client requests no contact from agencies or media sales.
Job Title: People and Culture Business Partner
Location:
(Only candidates who are eligible to work legally without work visa sponsorship in the country will be considered.)
Contract Type: Full-time (40 hours per week), long-term engagement
Hiring Salary: This is a national position. Please refer to Appendix I for the hiring salary for each country.
Target Start Date: As soon as possible
Application Closing Date: May 17, 2026 23:59 EDT
This job advert is for an existing vacancy.
About Right To Play:
For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.
We offer programs in 14 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.
This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.
Benefits Highlights:
Application Method:
Apply with your resume and cover letter in English via the application link: https://righttoplay.hiringplatform.ca/237927-people-and-culture-business-partner/1077399-application-form/en
Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.
As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process and sfeguarding information are available on our website.
As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment on our website.
We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.
Job Description:
Job Title: P&C Business Partner
Grade: 8
Reports to: Chief People & Culture Officer (CPCO)
Location UK, Ethiopia, Ghana, Uganda preferred or any other RTP based country
Direct Reports: N/A
Department: People & Culture
1- Purpose:
The P&C Business Partner drives the P&C operational effectiveness in Country Offices, facilitates organisational development and change and provides a framework for best people’s practice and quality standards. The P&C Business Partner also supports the organization in developing and implementing initiatives that encourage diversity, promote equity, and support psychological and physical safety of the workforce.
2- Accountability & Responsibilities:
Operational delivery (40%)
Employee Relations and Employee Services (30%)
Quality Assurance (20%)
Diversity, Equity Inclusion and Accessibility (10%)
Perform other duties as assigned
3- Scope (geographical and/or functional), Impact and Autonomy
The role has a primary focus on supporting and advising leaderships and coaching P&C specialists and managers on P&C operational needs of Country Offices. It also has a global scope in supporting the advancement of the DEIA agenda with the view of achieving the culture of One Right To Play . Consults the CPCO on complex, unclear or long term impact matters.
4- Leadership and Staff management
Provides technical leadership and coaching to the P&C Specialists in COs (10 plus colleagues), also acts as counsel of CDs and senior staff based in COs on P&C policies and strategic shifts impacting staff. Lead the P&C Global Community of Practice and the Global DEIA Committee (GDEIAC).
5- Information requirement for decision-making
Identifies areas for improvement and implements P&C solutions in COs to ensure a smooth service is provided. Under the guidance of senior P&C staff, updates and embeds policies, processes and other key P&C initiatives.
Uses the policy framework, organisational and country strategies to guide priorities. Their action is informed by trends and issues identified as a result of the analysis of People’s data reports, surveys and other sources available to mainstream processes and achieve efficiency in the operation. Policy changes are to be approved by the CPCO.
6- Innovation and Improvements
The incumbent is expected to proactively recommend improvements to policies, procedures and practices based on international P&C best practices. Working with P&C specialised colleagues introduces improvements across all areas of P&C including workforce planning, safeguarding and Safety and Security.
7- Relationships & Communications: Internal / External:
Internally works closely with the P&C global team, CDs, HQ Country Operations and Finance on the delivery of P&C annual processes and initiatives that drive improvement and effectiveness. Also, works closely with the GDEIAC to deliver the DEIA activities. Externally the role liaises with legal firms, investigators and networks.
8- Expertise (Certifications / Education, Professional Experience)
9- Core Competences
10- Additional information
International travel including security high risk countries up to 6 times a year and extended screen time.
Appendix I: Hiring Salary for Each Country
Hiring salary is dependent on the successful candidate’s location. This is a national position and salary will be paid in the local currency. Please note that this salary will be subject to the usual deductions, including required taxes.
To protect, educate, and empower children to rise above adversity using the power of play.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Stories Lead
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
About the role
Sense has a fantastic opportunity for someone to join our team as our Stories Lead. This is a full time, hybrid role, working 37.5 hours per week at either our office in Kings Cross, London or Selly Oak, Birmingham.
This role sits within Sense’s newly established social change directorate, supporting the directorate’s wider purpose of breaking down barriers alongside disabled people with complex needs. The role is closely connected to the organisation’s co-production area of work and supports organisational wide research and insight gathering from people with lived experience. It also works closely with the fundraising and marketing directorate to deliver storyteller needs and requirements to support their strategic objectives.
The successful candidate will be responsible for maintaining and growing Sense’s storyteller portfolio, made up of disabled people with complex needs and their families, volunteers, supporters and staff. You will play a leading role in ensuring that the most compelling stories feature across the charity’s integrated influencing, and fundraising and marketing activity to drive engagement, lasting change, and sustainable income. You will also champion, steward and promote storytelling internally and externally, working with teams across Sense to identify new storytellers and support colleagues to facilitate story collection, and will be responsible for building trusted relationships with contributors, ensuring they have a positive experience throughout.
Key responsibilities
Key skills and experience:
For a full Job Description and Person Specification please see the link on the left hand side
About Sense
Sense is a leading disability charity, here to break down barriers alongside disabled people with complex needs. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Together, we drive change, building a future where everyone has the power, choice and control to live the lives we choose.
We’re proud to be a Disability confident leader and a charity where people can grow their skills and careers in a supportive, flexible environment.
As part of our new three-year strategy, we’re delivering a transformational plan focused on strengthening support for disabled people with complex needs, driving social change and creating a fairer, more equal future. For further information visit: Transforming Sense, together: our three-year plan - Sense
Our Values
Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers:
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



The Philharmonia is seeking a confident, bright and well-organised Co-ordinator to support the CEO and wider Executive Team in their role as leaders, by supporting with research, artistic planning co-ordination, external and internal stakeholder and project liaison as well as diary management.
Ready to fast track your career in concerts or general management for an orchestra? This role will suit an ambitious music or arts administrator, who is both knowledgeable and passionate about orchestral music. This is a phenomenal opportunity for a proactive and highly self-motivated individual to gain insight into all aspects of senior orchestral management.
You will be able to evidence skills at problem solving, project work and relationship management and must show discretion and tact when dealing with matters of a confidential nature. You must have excellent verbal and written communication skills and good technical music knowledge.
Working in a fast-paced, busy environment, the Co-ordinator will have the ability to think outside the box and provide effective solutions to everyday operational challenges swiftly and calmly.
The role is based full-time at our Bankside Office in London, with regular attendance at concerts, board and committee meetings and donor events, which often occur outside office hours.
Key Responsibilities
Acting as first point of contact for the Executive Office, ensuring it functions smoothly and efficiently by liaising and coordinating with other members of the Executive, the Board and external stakeholders
Managing the CEO’s diary, scheduling appointments and arranging travel itineraries; making bookings, arranging payments, maintaining simple budgetary and expenses records
Handling calls and correspondence, preparing briefing documents and presentations, managing annual cycle of concert invitations
Supporting the artistic planning function with research and project work on repertoire and artists
Managing the repertoire clash-checking process, including accurate and up-to-date record-keeping and season co-ordination with Southbank Centre
Supporting the CEO and Board Secretary by ensuring that day-to-day governance arrangements are working effectively; providing administrative support to the Board and other Committees including drafting and checking agendas, collating and circulating papers, professional minute-taking, pursuing of agreed actions, booking and setting up meeting spaces
Leading on specific projects or initiatives for the Executive, under the direction of the CEO
Looking after day-to-day building/office operations as part of a team
Handling a range of conflicting priorities and ensuring the CEO’s office maintains an open and outward-facing approach, while dealing with all matters in a confidential and timely manner, being trusted implicitly with sensitive information
Skills and Qualifications
Graduate level with 2 years’ professional work experience
A background in the arts is desirable, either having studied arts administration/music/ management or with relevant comparable experience working in an arts organisation
Experience carrying out programme, artist and music industry research
Confidence in report writing and presenting is essential, with excellent MS Office skills
Good knowledge of artists, orchestral repertoire and the classical music business
Strong admin talents – this role is admin heavy
Highly organised and process-driven
Meticulous attention to detail
Proactive and solutions-oriented approach, demonstrating a high degree of self-motivation
Excellent communication and relationship building skills
Flexible attitude and enjoys working in a demanding and ever-changing environment
Strong work ethic including time management and ability to work to deadlines
Demonstrates absolute discretion when handling confidential or commercially sensitive information
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programme Support & Knowledge Director
Contract: Permanent, Full Time
Location: The role can be based in the London, United Kingdom, Ethiopia, Ghana, Kenya and Rwanda, subject to right to work eligibility in the respective countries.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.
UK: £81,510 per year with excellent benefits.
Other Countries: Competitive with excellent benefits.
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Programme Support & Knowledge (PSK) team is a critical and dynamic unit within WaterAid UK’s International Programmes Department (IPD), working across 17 countries in Africa and Asia. PSK is a diverse and motivated group of over 20 technical specialists and advisors committed to bringing sustainable WASH to the world’s poorest and most marginalised people.
About the role
As our Programme Support and Knowledge Director, you will play a key role in delivering our mission by providing strategic leadership to the PSK team and the wider IPD, as part of the department’s SMT. You will also input into organisation-wide initiatives, external collaborations and global networks to drive sustainable change.
In this role, you will:
Requirements
To be successful, you will need:
Although not essential, we’d prefer you to have:
Closing date: Applications close 12:00 PM UK time on 11 May 2026. Shortlisting and Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Operations & People Lead
Contract: 1.0 FTE - 1 year fixed-term contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*)
Salary: £45k to £50k p.a. (pro rata), depending on experience
Reporting to: CEO
Start date: ASAP - depending on candidate’s notice period
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. (requests for flexible working hours will be considered)
Other:
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
Some travel is involved in this role, to visit organisations and run programme activities.
If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided).
About Julie’s Bicycle (JB)
JB unites culture, creativity and climate action to drive change. For nearly two decades, we’ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future.
Role summary
As our new Operations and People Lead, you will help us continue to build and nurture a strong, can-do, and empowering operational culture that is rooted in collaboration, equity and care. You will support the CEO in ensuring the right systems and processes are in place for the smooth running of the organisation and support the Head of Programmes in the seamless delivery of our programs during a period of rapid change. You will collaborate with the whole team to continue to strengthen our equitable foundations and ensure our internal structures fully reflect and sustain our core values of justice and care.
Your goal will be to balance operational efficiency with team well-being, optimising people and teams allocations and implementing new approaches and processes so that we deliver outstanding work, while our people thrive. You will allow the leadership to focus on high-level strategy while you support us in continuing to nurture our supportive, empowering, and equitable working environment.
Key Responsibilities
People strategy - (Approx 40%)
Operations strategy and ways of working: Work with the CEO and SLT, co-design and implement a robust operations strategy and clear ways of working for effective allocation of team and resources to achieve the organisation's objectives, strengthening further our principles of deep collaboration, equity and care.
Equitable recruitment and retention strategy: Building on our existing progress in inclusive hiring, you will work closely with the CEO and SLT to evolve and champion our recruitment and retention strategy. You will continue to refine our processes, ensuring we remain at the forefront of removing access barriers and nurturing a diverse, flourishing, and long-term workforce. You will be responsible for timelining, creating Job Descriptions; advertising strategy and budget; liaise with hiring manager; referencing; offer letters & contracts.
People development & care: Working closely with the CEO and SLT, contribute to the development and lead on the implementation of training, continuous professional development processes and policies that enable transparency, peer to peer feedback, psychological safety, professional development and empowerment.
Delivery strategy: Working closely with the Head of Programmes, design and drive a capacity planning strategy for the team across 20+ projects to ensure impact delivery as well as balanced workloads.
Cross-cutting principles: Working closely with the CEO, leading internal policy work, you will steward and expand our internal policy framework, ensuring that our established principles of wellbeing, diversity, accessibility, and anti-racism continue to be deeply woven into the fabric of every new and existing policy.
Operational excellence (Approx 30%)
Systems improvement: Enhance and adjust systems, processes, and best practices to ensure they are flexible enough to respond to the lived realities of a diverse team.
Digital access: Lead the planning and implementation of IT and digital strategies that facilitate accessible and collaborative remote/hybrid working.
Compliance and safety: Maintain and communicate health, safety, and security protocols through a lens of collective care and team protection.
Process standardisation: Working with the CEO and Finance Manager, drive consistency across HR, admin, and finance to reduce cognitive load and administrative friction for the team.
HR & financial administration (Approx 20%)
HR:
HR Software & data ownership, maintenance and ensuring consistency in colleagues use of the software.
Act as the primary point of contact for HR enquiries, accessibility requests, and leave calculation.
Act on behalf of the CEO in handling confidential issues with care and restorative intent & liaising with external HR advisor.
Financial support: In partnership with our Finance Manager, coordinate confidential finance administration, including payroll, pensions, and audit preparation, ensuring all team members are supported by stable financial operations.
Resource management: Manage IT and Operations budgets.
Contract management: Oversee the administration of employment contracts and agreements and NDAs for freelancers, as well as internship placements to ensure fair and clear working agreements.
Executive support & governance (Approx 10% of the time)
Leadership partnership: Support the SLT in strategic direction, planning, and workforce development so they can focus on fundraising, advocacy and high-level impact work.
Support the CEO on internal communications, business travel, scheduling, diary management, technical assistance.
Board: Manage all JB Board administration, including arranging quarterly meetings, minutes, etc.
Funding & tenders: Provide necessary operational and organisational information for funding applications and manage portal processes for payments and offers.
Office Management: Lead on the management of JB’s office, ensuring that the office is a comfortable working environment and equipment is maintained. Be the first point of contact for Somerset House, facilities, and for office related issues.
Person Specification
Essential
HR Expertise: Six to eight years of demonstrable practical experience in designing and implementing People centred strategies with a focus on collaborative leadership rooted in inclusion, equity, diversity and care (six to eight years of experience). We’re particularly interested in someone experienced and/or genuinely interested in participatory design methods that incorporate the lived experiences of a diverse team.
Operational excellence: Six to eight years of demonstrable practical experience of developing and implementing effective operations strategies and effective systems and processes that enable organisational excellence and staff wellbeing.
A genuine, demonstrable commitment for the role of culture in addressing the climate, environment and justice crises, preferably with experience of working with values-led teams working on systemic issues especially working across climate, environmental and justice issues.
Demonstrable experience of planning and implementing streamlined digital operations, bringing a seamless and cohesive approach to IT and software solutions.
Strategic thinking with an eye for detail: Ability to contribute to high-level strategy while maintaining excellent attention to detail.
Excellent communication skills: Ability to communicate key messages effectively across various written and verbal forms.
Broad familiarity with financial and business principles.
Effectively manage competing priorities and adapt and respond as business needs require
Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.
Creative problem solving skills
A proactive, flexible approach, and ability to progress work independently in a fast paced environment.
Why Join Us?
At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time.
How to apply
If you’d like to apply, please:
Complete the application form and equal opportunities monitoring form found on our website.
Submit these via our application portal by 11.59pm on Sunday 17th May 2026.
We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.
We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.
If you read this JD and felt you *almost* matched (if you have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education) we very much want to hear from you! We also believe class is not defined by education or parental occupation alone. If you identify as working class by your current financial experience and lifestyle, that counts.
Our commitment to meeting underrepresented individuals in the sector:
Guaranteed Interview Scheme and Positive Action
As part of our ongoing commitment to building a team that better reflects the people, communities and causes we serve, we operate a Guaranteed Interview Scheme for disabled candidates, in line with the Equality Act 2010.
This scheme is available to candidates who identify as disabled (including under the social model of disability, encompassing physical, sensory, cognitive, mental health and long-term health conditions) and who can demonstrate within their application that they meet all of the essential criteria outlined in the job description. Candidates will be asked within the equal opportunities form whether they wish to be considered under this scheme. This information will be handled in confidence and will only be shared with those involved in the shortlisting process where necessary to apply the scheme.
We are committed to increasing the diversity of our workforce and recognise that some groups are underrepresented within our organisation and sector. We therefore actively encourage applications from people from ethnically diverse backgrounds. Where candidates are equally qualified, we may apply positive action in line with the Equality Act 2010 to select a candidate from an underrepresented group, where this is a proportionate means of addressing underrepresentation.
A note on AI
While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work.
Thank you for your interest in working at Julie’s Bicycle.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
The role
As a Senior Researcher, you will take a leading role in our research programmes with parliamentarians and journalists, while also contributing to our work with the general public and bespoke client projects. You will act as a trusted partner to clients and a point of guidance for junior colleagues.
You will lead on our nfpPolitics programmes – quarterly surveys of 100 MPs and an annual survey of 100 members of the House of Lords, plus annual surveys of MSPs in Scotland, MSs in Wales and MLAs in Northern Ireland. These programmes give charity clients clear, evidence-based insight into how they are seen at Westminster and in the devolved parliaments: tracking awareness of organisations and their campaigns, the actions parliamentarians have taken in response, and how effective they consider those organisations to be. Subscribers also receive unfiltered open comments from parliamentarians and access to broader political intelligence data – covering what MPs see as the biggest challenges facing the sector, the factors that influence whether they will support a campaign, and which organisations have impressed them in Parliament.
You will also oversee nfpPress, our annual survey of 150 UK journalists across print, digital and broadcast media. This gives charity communications teams systematic insight into how the media perceives them and their work – not just whether journalists know who they are, but whether they want to work with them, and what would make them more likely to.
Alongside this tracking work, you will contribute to a varied portfolio of bespoke projects for individual charity clients – from applicant perception research for funders, to supporter benchmarking and message testing. In practice, this means working across a wide range of topics and methodologies, helping charities make better strategic decisions.
Description of responsibilities and opportunities:
· Leading our nfpPolitics Westminster programme: quarterly surveys of 100 MPs and an annual survey of 100 members of the House of Lords, including questionnaire design, fieldwork management, analysis and client debriefs
· Leading our nfpPolitics Scotland, Wales and Northern Ireland programmes: annual surveys of MSPs, Members of the Senedd and MLAs
· Overseeing nfpPress: our annual survey of 150 UK journalists across print, digital and broadcast media
· Managing a portfolio of client accounts across the Professional Audiences monitors – advising clients on their results, responding to requests for analysis, and supporting retention
· Contributing to the design and delivery of bespoke projects for a wide range of charity clients, spanning applicant perception research, supporter benchmarking, message testing and audience insight work
· Writing and presenting client reports and debrief presentations, with clear conclusions and actionable recommendations
· Line management of a Research Officer or Research Assistant: writing objectives, conducting appraisals and supporting their professional development
· Contributing to business development, including helping to scope and write proposals and participating in pitch meetings
· Contributing to the broader life of the company, including our monthly Knowledge Meeting, company blog and Insights events
Who we are looking for:
This post would be ideally suited to a researcher with at least three years’ experience in a market research or social research role, with a strong interest in the non-profit sector and the professional audiences it works with – whether parliamentarians, journalists, funders or specialist communities.
Essential:
· Minimum three years’ previous professional research experience, ideally in market research, social research or a consultancy setting
· Experience of managing research projects or programmes with a high degree of independence
· Experience of managing clients or other external relationships
· Experience of presenting in a professional context
· Strong quantitative research skills, including excellent data literacy, survey design and data visualisation
· Analytical skills and ability to interpret research, and explain what it means for a range of different audiences – both verbally and in writing
· A strong interest in politics, media or public affairs, and an understanding of how non-profits engage with these arenas
· A strong interest in, and preferably experience of, charities and not-for-profits
Desirable:
· Experience of research with specialist or professional audiences (such as parliamentarians, journalists, healthcare professionals or funders)
· Experience of conducting qualitative research (interviews, focus groups or similar)
· Keen interest or experience of the not-for-profit sector in one of our international markets (Ireland, Canada or the US)
· Experience of line managing or mentoring more junior colleagues
· Experience of using R, SPSS or Displayr
In addition, we also like to see the following soft skills in all our staff:
· Strong verbal and written communication skills
· Excellent time management and organisational skills
· Self-motivated, hardworking and proactive
· Enthusiastic, personable and with a sense of humour
· Ability to work collaboratively and flexibly as part of a team
What nfpResearch delivers to you:
· A varied and senior role at the UK’s leading research consultancy working exclusively in the not-for-profit sector
· The opportunity to lead research that shapes how charities engage with Parliament, the media and their audiences
· The chance to be an integral part of a small and dynamic company
· 25 days paid holiday per year, plus bank holidays and days between Christmas and New Year
· Training for the MRS Advanced Certificate qualification and a bonus if you pass the exam
Please send a 1-page cover letter and your CV (no more than two pages). Your cover letter is your opportunity to tell us why you are interested in the role and what you would bring to nfpResearch. We are particularly interested in hearing about your experience in a client-facing role, your knowledge of the not-for-profit sector, and your understanding of how charities engage with Parliament and the media.
nfpResearch delivers the research, insights & expertise to help non-profits understand their audiences & make informed strategic decisions
The client requests no contact from agencies or media sales.
Regenerate is looking to recruit a highly motivated, enthusiastic and empathetic youth worker and mentor to join our team in creating opportunities for young people to thrive.
The role will create opportunities for young people to develop their skills, confidence and self-awareness, supporting them to build positive relationships and to engage with education, employment and training opportunities.
It is the perfect role for someone who is passionate about improving opportunities for young people, and
Main Responsibilities:
About Regenerate:
Regenerate is a youth charity based in Roehampton, SW London that aims to create opportunities for young people to thrive.
Regenerate’s mission is to inspire and support young people by building strong, lasting relationships and creating life changing opportunities; helping them grow in confidence, make the best of their lives and impact the world for good. We do this through youth work, mentoring, and our social enterprise ‘Feel Good’.
We work with local young people who are facing a number of challenges, such as poor mental health and wellbeing, discriminattion and/or marginalisation, exposure or involvement in crime, and not being in education or employment. We support these young people by providing safe spaces, positive role models who truly listen and care, and opportunities to grow their skills and realise their potential.
About you:
Please ensure you read over the attached job pack for full information about the role, your perks, and what we’re looking for.
Experience in a youth work or similar environment is preferred, but not required. All training will be provided.
If you're as passionate about improving the outcomes for young people as we are, this role is for you and we want to hear from you.
To apply, please read over the full job pack, and fill out an online application form, linked above.
Regenerate is an equal opportunities employer and actively encourages applications from people of all minority and underrepresented groups.
All offers of employment will be subject to the appropriate DBS, right to work and reference checks.
The client requests no contact from agencies or media sales.
You will provide clinical direction and maintain oversight of elop’s counselling services, bringing understanding and experience of delivering trauma-informed approaches to support the emotional health and psychological wellbeing of LGBTQ+ people.
You will oversee and contribute to clinical operational responsibilities, service coordination and delivery, ensuring a professional, safe, smooth running, efficient and well managed service is maintained. You will work alongside the senior leadership team across both strategic and clinical operational levels ensuring lead responsibilities for our counselling teams and services. Working collaboratively with the senior leadership team, implementing clinical delivery decisions, ensuring the counselling service effectively maintains ethical and professional standards of practice and communication across key staff, other agencies and service users.
You will proactively contribute to building a robust and compelling evidence base that continues to demonstrate impact, improved wellbeing, and increased resilience, and have a key role in monitoring, evaluation, and supporting the wider counselling team with reporting and using data to drive operations, and evidence-based best practice.
Your role will also include overseeing referrals and allocation of clients; undertaking client assessments; providing role-management, and clinical support and supervision to trainee and sessional counsellors; line-management of key service personnel; some clinical support work with more complex or acute needs clients; recruiting, inducting and training key staff and volunteers; and liaising with the clinical supervision team.
Full Time: 37 hours per week
There will be one regular evening/ week, and occasional other evening and weekend working required.
Salary: £34,000 inclusive London Weighting
Closing deadline for submission of application: 10.00am Monday 1 June 2026
Initial Interviews: taking place Wednesday 10 June between 9.00am – 3.00pm
N.B. at this current time all elop services are operating via a mix of in-person and remotely via online platforms, whilst we await completion of building works and relocation to new premises.
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Terms & Conditions:
Start date: ASAP
Salary: £27,383 per annum (inclusive of £3,990 Southeast Weighting)
Location: Hybrid with 3 days in the London office (Patshull Road)
Working hours: Full time: 35 hours per week
Contract: Permanent
Job Description:
We are seeking a meticulous and proactive Finance and Office Administrator to assist with our financial transactions and ensure the smooth running of our office operations. The ideal candidate will be interested in learning and finance and administrative functions and skills, have good organisational skills and the ability to multitask in a dynamic environment.
Key Responsibility Areas
For the full job description, please download the recruitment pack.
Person Specification:
Skills and Experience
Personal Attributes and Other Requirements
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term for 12 months from start date
Location: Hybrid working, based in our London office. There is an expectation to travel 2-3 times a year for this role
Employer: King's Trust International (not The King's Trust)
Are you a strategic, values‑driven leader with deep experience in delivering complex international programmes?
Do you thrive at the intersection of quality delivery, partnership, people leadership and impact?
King’s Trust International (KTI) is looking for a Deputy Director of Global Delivery to play a pivotal role in shaping and strengthening our global delivery portfolio as we work towards our ambition of supporting one million young people worldwide.
The Role
This is a senior leadership role at the heart of our delivery model.
As Deputy Director of Global Delivery, you will provide strategic oversight and operational leadership across all regional delivery portfolios, working through our Heads of Regional Delivery and Senior Regional Managers. You’ll ensure our programmes are high quality, safe, financially sound, compliant and impactful, while continuously strengthening partner relationships and delivery capability.
You’ll act as a key connector across the organisation, working closely with Safeguarding, Finance, Impact, Fundraising, Digital & Design and Communications, to ensure delivery is integrated, evidence‑led and aligned with KTI’s long‑term strategy.
Why this role matters
This isn’t just oversight; it’s leadership with global consequence.
You’ll help ensure that:
Your leadership will directly shape how our impact is delivered, measured and scaled.
What You’ll Do
You will:
We’re Looking for Someone Who Is:
If you’re motivated by meaningful impact and want to play a central role in shaping how global programmes are delivered, we’d love to hear from you.
Perks for working at The King’s Trust International:
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a proactive and analytical policy professional to join our dynamic External Affairs team in The Royal College of Radiologists’ (RCR).
Our policy aims are simple: to enhance NHS systems, pathways and working conditions for RCR members so that they can provide optimum care to their patients. While the aims are simple, making it happen is less so. This is where the policy team come in. Good working relationships with the doctors and senior manager are key to the success of this role, establishing credibility and understanding how their needs from the frontline can be best met.
In this role the Policy Advisor will work with the wider team by actively monitoring and responding to the external environment to influence change. The Policy Advisor will lead the development of evidence-led policy development in priority influencing areas. The postholder will be confident collaborating with key decision makers, and responding to consultations from governments and regulators. Working closely with the Policy and Public Affairs Manager and other members of the external affairs team to provide advice and counsel to the College.
This is a great time to join the RCR team – with the exciting opportunity to build exposure and experience in public affairs, media and evidence.
What you’ll do:
What you’ll need:
If you are looking for an opportunity to demonstrate your expertise and grow your skills in a charitable organisation with a great cause and ambitious goals then please find out more about the Policy Advisor role, the RCR and instructions on how to apply in our candidate pack.
Why join us:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Westminster (AUKW) is the leading charity for older people in the City of Westminster supporting the over 50s in aspects of later life including, loneliness, isolation or poverty, by delivering vital advice, befriending, group activities, digital inclusion and practical services to thousands of older people.
Join our senior management team at Age UK Westminster as the Head of Services. We seek a dynamic and innovative leader to further our progress in supporting older people.
The ideal candidate will have a proven track record in strategic planning and service development, as well as fostering partnerships with local stakeholders, including statutory bodies.
Essential qualifications include strong staff management and project development experience, knowledge of older people’s services, adeptness in external liaison and quality assurance, and excellent communication skills.
If you are passionate about making a difference and have the experience we need, we would love to hear from you.
Due to the large number of applicants, we regret we shall not be able to write personally to applicants who are not shortlisted. Therefore, if you have not heard from us, please presume that on this occasion your application has been unsuccessful.
Age UK Westminster is an equal opportunities employer. We encourage applications from all sections of the community.
The client requests no contact from agencies or media sales.
Transport for All has a strong reputation for leading the debate and advocating for change to improve the journeys made by disabled people. This role presents an opportunity for a strong leader with the commitment, enthusiasm and expertise to build on our success.
Our Chief Executive will be responsible for continuing to delivering the remainder of our 5-year strategy, whilst horizon-scanning to work with the team and wider DPO community to engage in the opportunities and changes ahead. We’re a small team and this is a wide-ranging role which includes:
• Representing the voice of the 16 million+ people in the disabled community by influencing policy and infrastructure decision-makers through our campaigns.
• Overseeing a highly regarded policy and public affairs function with associated communications and stakeholder engagement, maintaining our high profile and reputation with national and local governments.
• Ensuring the charity’s funding is robust and sustainable, looking at how we can diversify our income and direct it towards what matters through continuing to deliver our strategy and planning for our future.
• Overall responsibility for our successful training, research and consultancy business, building partnerships and further growth. This includes the National Accessible Transport Survey.
• Championing our award-winning support services for disabled people.
• Leading our expert teams through a period of growth and consolidation, embedding a strong organisational culture and matching our structure and systems to our upcoming challenges and increasing size.
You will report to and be supported by a well-functioning and committed Board of Trustees who are professionals with experience of working in the charity and transport sectors, as well as finance, legal and government backgrounds.
Transport Justice for disabled people.
The client requests no contact from agencies or media sales.