Social media assistant volunteer jobs

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse and we’ve expanded our service into Oxfordshire.

We are looking for a Service Lead and a Support Worker to join our team on a fixed term contract to help guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Service Lead

Fixed term 12 months, full time – 37 hours per week, weekdays

Location: Oxford or Reading with frequent travel. Role covers casework activity across Oxfordshire.

Salary range: £35,502 to £43,389 per annum

Position: Bounce Back for Kids (BB4K) Support Worker

Fixed term 9 months, part time – 18.5 hours per week, weekdays.

Location: Oxford with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.

Salary range: £13,254 - £16,199 pro-rata per annum (full time equivalent range £26,508 to £32,397 per annum) 

About the roles:

As a Service Lead you willplay a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:

· support our families through providing outreach support

· deliver group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· lead a dedicated team of Support Workers

· ensure BB4K activities are planned, coordinated and deliver effectively and manage caseload across the team

As a Support Worker you willplay a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:

· complete assessments to understand the needs of families

· deliver group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· support our families through providing outreach support

About you:

A successful Service Lead will have professional expertise in the field of domestic abuse and hold a qualification or professional experience in social care or childcare support work.

You’ll be experienced at managing a team with effective interpersonal skills to collaborate with a wide range of stakeholders and colleagues. You’ll also have experience of working with vulnerable parents and/or children in a range of community settings and adept at delivering groupwork programmes.

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For an informal discussion about the roles please see contact details for Luke Pepperell BB4K Manager on our website.

Closing date: Midday on Thursday 10 September 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include:Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Team Leader, Family Key Worker Team Leader, Family Support Manager, Children’s Support Team Leader, Children’s Support Manager, Domestic Abuse Support Team Leader, Domestic Abuse Support Manager etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

The Ellen MacArthur Cancer Trust is looking to recruit a Communications and Media Officer to join our small and driven team supporting young people aged 8-24, who are living through and beyond cancer.

Use your storytelling, editorial, copywriting and creative skills to help inspire young people to join our lifechanging trips and generate the fundraising support we need so the door is open for more young people to benefit from our adventures.

No sailing experience or knowledge is required, just a passion for applying your talents to make a real difference in young people believing in their brighter future after treatment for cancer.

You might be a graduate journalist, PR account executive, communications assistant, or someone with equivalent experience who is ready to take your next step in a varied and rewarding role with one of the country’s leading young people’s cancer charities.

What you will do

A year-in-the-life of our Largs-based Communications and Media Officer has two distinct parts. October to April - where it’s all about getting the word out there to support fundraising and encouraging young people to sign up for our life-changing adventures. Then it’s the summer - May to September - when the magic happens and you’re around the trips, interviewing young people and telling their stories. You can go sailing on the trips too!

You will be responsible for identifying story opportunities year-round, and writing press releases, media advisories or editorial content to pitch those stories to a range of media outlets, from local newspapers and regional broadcasters to national, charity, marine and other specialist publications, and facilitating inbound requests for interviews or other profile-raising opportunities.

You will serve as our go-to copywriter for print, online and digital marketing materials as well as writing other articles and feature content as requested. This includes responsibility for writing and overseeing the production of our annual in-house publication, Inspire.

You will also work closely with the social media team, gathering (and if you have the experience, producing) multimedia content for our digital and online platforms. There will be wider responsibilities across the communications team too.

Key responsibilities and duties

Copywriting

• All editorial and copy creation (internal and external requirements/requests).
• Organisation-wide marketing collateral process management and copy support.
• Inspire – content planning, writing and overseeing production (Sept-Apr). 
• Trust News (monthly e-newsletter) stories.
• Website – regular news stories and copy updates as required and/or requested.
• Internal copy oversight and/or proofreading, including but not limited to young person onboarding and
  fundraising communications.

Media & PR

• Identifying cross-organisation year-round storytelling and profile-raising opportunities and proactive media outreach (local/regional/specialist/marine).
• Facilitate all inbound interview and other media requests including setting up interviews and briefing
  interviewees.
• Facilitate Largs-based PR and/or experiential requests.
• Media monitoring, recording and reporting (Google Alerts).
• Onclusive PR & media platform – relationship and media list management.

Trip season (all of the above plus...)

• Interviewing young people and seasonal team (volunteers, skippers and trip leads) to gather stories and content for PR and/or social media.
• For Largs-organised trips…
  • photo management (sort, uploading and image tagging)
  • media phone management
  • Social media posts (including photos and/or short-form video) in liaison with the Senior Digital and
    Social Media Lead.
  • Wider Largs team support.

Wider comms function

• Year-round story management including case studies and website updates.
• Campaigns – ideas generation and support with delivery (with comms team)
• Sad News process management – ensuring respectful use of photos/videos.
• Largs office/marina branding – organisation and coordination as required.
• Crisis comms - part of incident response media team.
• Looking for new opportunities/platforms to raise our profile.

Ecommerce & Trading Assistant

We’re looking for a proactive and detail-oriented Ecommerce & Trading Assistant to support our growing commercial retail operation. This is a varied and hands-on role, ideal for someone who enjoys working with products, systems, and people, and wants to help raise vital funds for Helen & Douglas House.

You’ll be involved in everything from sourcing new goods/bought in goods and preparing stock to coordinating with our logistics & shop teams and ensuring our online customers receive a smooth and positive shopping experience, on ecommerce platforms like eBay.

Key Responsibilities:

• Product Sourcing, Preparation & Listing
  • Assist in sourcing new goods
  • Prepare items for listing including photographing stock
  • Support with writing accurate and appealing product descriptions
• Stock Management
  • Accept and check deliveries of donated and new goods
  • Barcode and organise stock
  • Pick and pack items for dispatch

• Logistics & Coordination
  • Liaise with the logistics team to ensure timely dispatch and delivery
  • Help maintain accurate stock records and inventory systems
• Team Support
  • Work closely with our amazing commercial team to support our ecommerce operation and our portfolio of shops
  • Contribute ideas to improve efficiency and customer experience

Skills & Experience:

• Strong attention to detail and organisational skills
• Experience with ecommerce platforms – eBay and/or other resale platforms
• Experience of the circular economy/sustainable fashion/second hand market
• Experience in buying or visual merchandising, customer service experience
• Good written communication and basic photography skills.
• Ability to work independently and as part of a team.
• Passion for retail, charity work, and creative storytelling.

Ready to bring your skills to a role that matters? apply now

Job details:

• Hours: 37.5 hours per week
• Location: Oxford (OX4 6JS) 
• Salary: £25,087 per annum
• Closing date: 11st September 2026 at 12 noon 

We reserve the right to close the advert at any time should we receive sufficient applications, therefore weencourageapplicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Introduction

Holy Trinity Church Leicester (HTL Church) are looking for a coffee house assistant manager to support the development and growth of King’s Coffee House (KCH), set in the shared entrance of the HTL building.

Our vision is to be the first point of contact between the church and the city - providing excellent food and drink, with a friendly customer experience and serve the community.

Role Description

Working under the café manager, the assistant manager is responsible for developing and growing the ministry of King’s Coffee House, assisting the management of the daily operations and volunteer teams.

The assistant manager shares responsibility for recruiting, training, and motivating the volunteer team to provide excellent customer service and represent HTL Church well to the community.

Job Specification

• Manage day-to-day operations of the coffee house, including opening and closing.
• Recruit and train volunteers in drinks/food preparation, proper use of coffee and catering equipment, and customer service.
• Where needed, create rotas and communicate with volunteers, including building a volunteer community.
• Ensure all Food Hygiene and Health and Safety procedures are followed in the café areas (including cleaning of equipment, café area, and checking bathrooms).
• Ensure all cash register transactions are accurate and that cash is securely handled and recorded.
• Assist the manager with product development including reviewing and revising menus and pricing.
• Enable the team to deliver excellent customer service, building the confidence and enjoyment of the volunteers and their sense of team.
• Nurture friendly relationships with customers to increase loyalty and grow the reputation of the coffee house, and HTL Church.
• Assist the manager with design and execution of marketing and social media campaigns (supported by the HTL media team).

Person Specification

Essential

• Understanding of the requirements of successful coffee shop management.
• Experience of leading volunteers and ability to delegate.
• Excellent communication skills with proven ability to manage a team.
• Personable and able to create a welcoming and friendly environment.
• Highly motivated, able to work on their own initiative, while serving the overall purpose of King’s Coffee House.
• Good administrative, maths, and IT skills.
• A problem solver with capacity for creative and strategic thinking.
• Reliable and trustworthy.

Desirable

• Experience of working in a coffee shop environment.
• Experience of working/volunteering in both a church and a secular setting.
• Additional Certification (training will be provided where this is missing)
o Food Hygiene level 3
o First Aid at Work
o Manual Handling
• Basic understanding of safeguarding and health and safety principles (training will be provided).

Further Information

This role holds a Genuine Occupational Requirement for an active and committed Christian faith under the 2010 Equality Act, Part 1, Schedule 9.

HTL Church is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. This post is subject to acceptable pre-appointment checks.

Application Process

If you wish to apply for this role, please email a covering letter and a CV to Alan Schwarzenberger PCC Secretary by 1pm on Monday 14 September 2026. The letter should cover:

• Why you feel called to this position
• How you believe you fulfil the requirements of the person specification
• How you share the vision and values of HTL Church and King’s Coffee House

If shortlisted, you will receive an invitation to interview to be held in person on the morning of Monday 21 September 2026

We are seeking to recruit a Parliamentary and Policy Assistant to support our legislative and policy programme. This is an excellent opportunity for someone who wants to develop a career in environmental policy while gaining first-hand experience of how Parliament and the legislative process work, and insight into the nuts and bolts of the operations of a small not-for-profit environmental organisation.

Working as part of a collaborative team, you will monitor parliamentary activity; research environmental policy; help prepare briefings and updates; support engagement with parliamentarians and stakeholders; contribute to communications; and help deliver events. No two days will be the same and you will gain broad exposure to the work of a busy policy team.

Role profile

• Monitor parliamentary activity including questions, debates, select committees, and legislation.
• Support with preparation of written briefings and other outputs, such as weekly summaries and updates.
• Undertake research on climate change, nature and other related environmental policy areas to inform legislative work, briefings and regular policy updates.
• Provide support to the legislative and policy team including through research, reviewing Hansard and logging and tracking updates 
•  Assist with data capture and entry into organisational databases.
• Support senior colleagues in preparing for meetings with parliamentarians and external stakeholders. 
• Support the delivery of the organisation's communications activity as required, including assisting with drafting website content, blogs and social media posts.
• Support the team with the delivery of parliamentary and external events and visits including venue booking, coordinating invitations, assisting with preparation of event materials and providing administration and logistical support.
• Provide day-to-day administrative support to policy and legislative colleagues, including document filing, note taking in meetings and coordination of meetings.  
• Attend parliamentary and external events to support policy research, insights and stakeholder outreach.
• Undertake ad hoc projects and tasks as required. 

Skills/experience

We welcome applicants from a range of backgrounds who are interested in politics and parliamentary process. More important than any particular qualifications or experience is your ability to communicate effectively; express ideas clearly and precisely in writing; manage competing priorities with a can-do attitude; and work with accuracy and attention to detail. If you are intellectually curious, proactive, and eager to develop your skills and knowledge while contributing to meaningful policy change, we would be delighted to hear from you.

Key knowledge and skills for the role include:

• Knowledge of or an interest in legislation and parliamentary processes.
• Good judgement and eagerness to develop strong political instinct
• Persuasive and clear communicator (oral and written).
• Happy to work in a fast-paced environment with a willingness to work in a flexible and agile way. 
• Team-oriented and collaborative: able to build great relationships with colleagues and stakeholders.
• Good IT and social media skills.
• A personal commitment to climate change and environmental issues. 

10 hours per week | £10,067 per annum pro rata (£35,235 FTE) | Fixed term for 1 year, with possibility of extension | 3% pension

CHOICE IN HACKNEY is looking for an enthusiastic and organised Volunteer Coordinator to develop and coordinate our volunteering programme and support a diverse team of volunteers across the organisation.

You will recruit, induct, train, place and supervise volunteers, including gardeners, befrienders and administrative assistants. You will also support disabled people who want to volunteer, helping them develop their confidence, skills and employment prospects through meaningful volunteering opportunities.

A key part of the role will be matching volunteers with disabled people living in the community. You will assess individual needs, skills, interests, experience and availability to create appropriate and rewarding placements. You will maintain regular contact with volunteers and service users, review placement arrangements, support individual care plans and resolve any issues that arise.

The role also involves maintaining accurate records, gathering feedback, producing reports and working with managers to identify new volunteering opportunities. You will recruit and support a Volunteer Fundraiser and help develop community fundraising initiatives.

We are looking for someone with experience of recruiting and supervising volunteers or staff, supporting disabled people who may be at risk, organising services or projects, administration and partnership working. You will need excellent communication and organisational skills, the ability to motivate volunteers and manage competing priorities, and a good understanding of safeguarding, equality and inclusion.

CHOICE IN HACKNEY is a Disabled People’s Organisation committed to the Social Model of Disability, equality, inclusion and independent living, and welcomes applications from disabled people and people with lived experience.

Closing Date: 31st August 2026

Interview Date: 1st over Teams week commencing 14th September, 2nd Face to Face Week commencing 21st September

Corporate Band E

Salary : £38,413 rising to £39,908  in year two, subject to achieving objectives

Hours: Full Time, 37.5 hours

Fixed Term: 2 years until 31st December 2028, covering a secondment

Hybrid working with multi-site working from home and across both sites, Selly Park and Erdington

 About the role

 We are recruiting a Fundraising Marketing Manager to support income growth through the delivery of Birmingham Hospice's income generation communications and marketing activity.

 This is a two-year, fixed-term post covering a secondment – a genuine opportunity to make a lasting impact for a charity with ambitious plans for the future.

 Working closely with income generation colleagues, you'll bring together fundraising, media, marketing, digital, creative and campaigns activity to maximise income, supporter acquisition and retention.

 You'll be confident leading projects and working collaboratively across teams to deliver impactful campaigns through social media, email and paid media, bringing creativity, innovation and new ideas to help secure and grow all forms of voluntary income and raise the profile of Birmingham Hospice.

 What you’ll bring

•  A background in a fundraising and/or communications environment
• A proven track record creating multimedia communications campaigns, including social media, email and paid digital advertising (e.g. Meta, Google, TikTok ads)
• Experience of developing and managing digital channels, including websites and a variety of social media platforms
• Some experience of line managing, mentoring or developing team members
• Excellent organisational skills, with the ability to manage a complex workload and prioritise effectively
• Creative thinking skills with the ability to spot opportunities for innovation and growth

 What we offer

•  Join a supportive, creative and collaborative team where your ideas are valued
• A varied and interesting role leading fundraising marketing, digital and campaigns activity
• Autonomy to try new things and bring innovation to your work
• Work that makes a genuine difference for people living with terminal illness and their families
• Recognition of prior NHS or hospice service (including pension and annual leave entitlements)
• Generous annual leave, wellbeing programmes and access to employee benefit platforms such as Stream and Engage

Supporter Care Assistant

Fixed Term Contract | 3 days per week

Are you highly organised, people-focused and confident providing excellent customer service? Do you enjoy helping people feel welcomed, supported and connected?

Scripture Union is looking for a Supporter Care Assistant to join our Mobilisation Team on a fixed term basis. This role plays an important part in helping us care well for our supporters, customers and wider community, ensuring they receive a positive, efficient and engaging experience whenever they connect with us.

About the role

As Supporter Care Assistant, you will act as one of the first points of contact for enquiries and help support the smooth running of our supporter and customer care processes.

You will be involved in:

• Responding to enquiries by phone, email, website and post
• Processing orders, subscriptions, donations and Direct Debits
• Supporting fundraising activity and mobilisation campaigns
• Maintaining accurate records on our CRM system
• Working closely with colleagues and external partners to fulfil orders and communications
• Encouraging engagement with Scripture Union’s ministry and wider work

About you

We are looking for someone who enjoys working with people and takes pride in providing excellent service. You may already have experience in a customer-facing, administrative or supporter care role, or you may be looking to develop your skills further in this area.

You will be someone who:

• Communicates warmly and professionally
• Is organised and able to manage a varied workload
• Has good attention to detail
• Is confident using systems and handling data accurately
• Can work to deadlines and follow processes carefully
• Is supportive of Scripture Union’s mission and values

Invest in our mission, as we invest in you:

Our Benefits:

• 23 days holiday (pro rata) + bank holidays + 5 volunteering days 

• Up to 12% pension contribution 

• Life insurance 

• Free Bible Reading Guides 

• Enhanced family leave 

• Asupportive, faith-filled environment where your work has eternal impact 

Occupational Requirement

Scripture Union is a Christian charity committed to sharing the good news of Jesus with children and young people. Therefore, this role carries an occupational requirement for the successful applicant to be a practising Christian, in accordance with the Equality Act 2010. The successful candidate will be expected to actively support and work in accordance with Scripture Union's Christian ethos, mission and values.

Safeguarding

Scripture Union is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful candidate will be required to undergo a satisfactory Basic Disclosure and Barring Service (DBS) check as part of our safer recruitment process.

Are you passionate about helping Disabled people live independently? Do you enjoy solving problems, building relationships and providing practical advice that makes a real difference?

At Equal Lives, we're looking for an Independent Living Adviser to join our Suffolk Independent Living Service. This rewarding role supports people who use Direct Payments and personal budgets to arrange and manage their own care and support, giving them greater choice, control and independence.

You'll provide information, advice and guidance on a range of topics including Direct Payments, support planning, recruiting and employing Personal Assistants, and managing support arrangements. You'll work closely with individuals, families, professionals and community organisations to help people achieve positive outcomes and live independently.

We're looking for someone who:

• Is passionate about equality, empowerment and the Social Model of Disability.

• Has excellent communication and relationship-building skills.

• Can manage a varied workload and respond to enquiries in a professional and person-centred way.

• Has experience or knowledge of HR, recruitment, employment practices or supporting people to employ staff.

• Is confident using IT systems, including Microsoft Office applications.

• Can work independently whilst contributing positively to a wider team.

• Has a full, clean driving licence and is willing to travel across Suffolk.

• Knowledge of Direct Payments, personal budgets or independent living services would be beneficial, but training will be provided on our specific services.

Why work for Equal Lives?

Equal Lives is a user-led disability rights organisation working across Norfolk and Suffolk. We are passionate about removing disabling barriers, promoting independent living and ensuring Disabled people have choice, control and equal opportunities.

This is an opportunity to build meaningful relationships, support people to take control of their lives, and be part of a team committed to making a lasting difference in our communities.

Salary: £25,877.80 rising to £26,357.15 per annum after 6 month probation period

Contract Type: Permanent, Full time

Hours and working pattern: 08:30 to 16:30, Monday to Friday 

Location: Office based during probation with possibility of hybrid working after this.

Office location: IP City Centre, Bath Street, Ipswich, IP2 8SD

Some travel is required for visiting service users in their homes or other locations, so a full and clean driving license is required.

Key Dates 

Closing date: 2nd September 2026 (midday)
Shortlisting: 3rd September 2026

Interviews: 16th September 2026 at IP City Centre, Ipswich

Young Carer Coordinator & Club Lead

Full-time 35 hours per week (5 days)

Salary £27,328

Office base – Harlow or Maldon Office

Could you support young carers in building confidence, resilience, and brighter futures?

We have an exciting opportunity for a Young Carer Coordinator & Club Lead to join our team, supporting young people across West Essex who are caring for a family member. This is a rewarding and varied role that involves both one-to-one and group work with young carers, helping them improve their emotional wellbeing and navigate the challenges they face. As part of the role, you will also take the lead in running a regular Young Carer Club, creating a safe and welcoming space where young carers can take part in activities, build friendships and have time away from their caring responsibilities.

You will have experience working with children or young people in settings such as youth work, education, health, or social care. You’ll be passionate about making a difference and creating safe, supportive spaces for young carers to be heard, grow, and thrive.

Action for Family Carers is a thriving charity which for over 30 years has been providing support for Adult Carers and Young Carers – people with unpaid, caring responsibilities for others.  We are a Carers Trust Network Partner and Trusted Charity.  We provide support, information, counselling, Young Carer clubs and respite care across Essex, working within schools, with GP practices and in a variety of community settings.

Responsibilities will include:

       Building trusted relationships with young carers and their families

       Delivering tailored one-to-one and group support in schools to meet individual needs

       Developing engaging activities and resources

       Leading a regular Young Carer Club, including planning and delivering activities and coordinating Club Assistants and           volunteers

       Working closely with schools and community partners to raise awareness

       Helping young carers shape the services that support them

       Keeping clear and accurate records of support provided

       Supporting wider organisational goals, including fundraising

You will need to be:

       Experienced in working with children and young people, including providing individual or group support.

      Confident planning and delivering engaging activities for children and young people.

      An excellent communicator with the ability to build positive relationships with young people, families and professionals.

       Organised and confident managing a caseload and competing priorities.

      Knowledgeable and confident in safeguarding children and young people.

      IT literate and comfortable using Microsoft Office and databases.

       Able to lead a Young Carer Club, including coordinating staff and volunteers and ensuring sessions are safe and well             organised.

      Flexible and able to work the regular Young Carer Club evening.

      A driver with access to a vehicle.

We offer:

       Full induction and relevant training

       Contributory pension scheme

       24-hour Confidential Staff Helpline

       An opportunity to help vulnerable families in the local community

       A chance to be part of a supportive and friendly team

Closing date for completed applications: Monday 7th September 2026

For an informal conversation about the role please contact Jo Hotten (Young Carers Service Manager)

 Action for Family Carers is an equal opportunities employer and positively encourages applications from all sections of the community.

Registered Charity No: 1127164

Grade: 6

Salary: £16,221 per annum (0.60 FTE pro rata of £27,036 per annum)

Hours: 22.5 hours per week (preferably spread across Wednesday - Friday)

Position type: Fixed term until 30th April 2027.

Responsible to: Supporter Care Team Lead/Officer

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall. (Hybrid working with a minimum of 1 day per week in the office)

ROLE PURPOSE:

As part of the Supporter Care team, the Supporter Care Assistant will help provide an excellent supporter experience and through every interaction will seek to build meaningful relationships with our supporters which increases their level of satisfaction and engagement. Whether you are handling donations, maintaining a high-quality database, responding to various supporter enquiries and fulfilling their requests, responding to complaints and feedback, or providing supportive administrative services to the department, the delivery of outstanding customer service to our many supporters will remain at the heart of your role and be the focus of your efforts.

WHO ARE WE LOOKING FOR?

We are looking for a proactive and enthusiastic individual with a passion for amazing supporter experience. The ideal candidate will be a great communicator and be a real people person with previous experience in customer facing roles. They will have a keen eye for detail, able to accurately follow processes and have experience handling spreadsheets and databases.

As part of a growing organisation, we are looking for someone with an interest in supporter engagement and international affairs who will continuously seek new ways to ensure supporters are at the heart of everything we do.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

• Delivering a consistent and high quality of supporter engagement through all enquiry channels including inbox,phone calls, social media direct messagesand post.

• Managing the ongoing relationship with supporters as they progress in their ShelterBox journey.

• Championing the supporter voice throughout the organisation via meetings, communications and daily interaction.

• Processingand acknowledging all donations that have come in through a range of sources including but not limited to post, website, telephone, standing orders, direct debits and financial reconciliations.

• Maintaining accurate gift aid records.

• Ensuring supporter records are kept up to date and data entry is accurate, recording all communications on our CRM database.

• Producing written correspondence such as bespoke letters and responding to feedback or complaints.

• Aiding the Supporter Care management team in project work that will develop the team's approach to supporter engagement.

• Supporting and supervising volunteers within the team.

• Takingan active part in ensuring your own personal development.

• Contributingnew ideas and continually seekingto improve processes to drive efficiency and improve supporter experience.

• Undertaking general admin tasks related to supporter communications such as filing, scanning, posting letters etc.

General Duties

• Contribute new ideas and continually seek to improve processes to drive efficiency and improve supporter experience.

• Participate in the day-to-day work of the organisation - such as reporting, attending team meetings as required, and taking a flexible approach.

• Following all policies and procedures at all times and contributing to the review of any policies and procedures as required.

• As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.

• Occasionally represent the work of ShelterBox at events to members of the public and supporters.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible. Please ensure your application is completed in full and you read the applicant guidance on our website before applying.

Application deadline: Sunday 30th August 2026, 23:59.

Interviews are expected to take place on Friday 4th September 2026, with an additional interview date on Tuesday 8 September 2026 if required.

For full job description and person specification, please see the attached documents.

Our values 

Tackling homelessness requires systemic and societal change. Person-centred support helps people achieve better outcomes. Evidence and learning guide better decisions. When communities have a voice and take action, we can build stronger futures together.  
 
Curiosity guides us to listen and understand the context, community needs and political environment. 

Creativity drives us to remain open-minded and tailor solutions with fresh thinking.

Collaboration is key; we build relationships to strengthen our mission.

Tenacity ensures that we pursue lasting change with determination and patience. 
 

Job Summary
As our Corporate and Community Partnerships Fundraiser, you will build meaningful relationships with businesses, community organisations and local people across Bristol, generating sustainable income and long-term support through corporates, community fundraising and events.

You will secure long-term, mutually beneficial income from the corporate sector across a range of disciplines and formats, including long-term partnerships, Charity of the Year, cause-related marketing and sponsorship. You will develop and secure new partnerships with Bristol's businesses, while nurturing and account managing existing partnerships.

Alongside this, the Fundraiser will grow support within the local community by developing relationships with organisations such as clubs, schools and faith groups. You will also encourage individuals, groups and organisations to support Caring in Bristol through community fundraising initiatives and events.

The Corporate & Community Partnerships Fundraiser will be responsible for researching key prospective sectors, companies and organisations, sector activities and the business marketplace, to compile lists of key targets, as agreed with the Public Fundraising Manager. You will develop and manage an ongoing pipeline of prospects, that have a clearly defined target outcome and value.

Personal Specification
We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferrable skills and an ability to apply themselves in a new context.

Essential

• Proven experience securing fundraising income. Experience in corporate partnerships, community fundraising or events is preferred, although experience in other fundraising disciplines (such as trusts and foundations, major donors or individual giving) will also be considered.
• Excellent relationship and account management, networking and influencing skills, with the ability to inspire audiences and build and maintain strong partnerships.
• Excellent written and verbal communication skills, including the ability to write compelling fundraising proposals and deliver persuasive presentations.
• Ability to tailor your communications to a wide range of businesses, community organisations and individuals across a variety of formats and channels (phone, email, in person, public speaking, presentations, meetings).
• Ability to identify and develop creative fundraising opportunities that maximise income and supporter engagement.
• Strong research and prospecting skills, with the ability to identify and prioritise new opportunities.
• Good organisational and time management skills with the ability to manage a variety of tasks and workload and the ability to monitor opportunities arising.
• Excellent IT, numeracy and analytical skills.

Desirable

• Proven experience in a relevant business, not-for-profit, social enterprises/start-ups or charity setting with a proven track record of securing income or partnerships from corporates and/or community and events.
• Experience developing bespoke sponsorship, partnership or fundraising proposals and solutions for businesses and community groups.
• A solid understanding of modern fundraising techniques, including digital engagement and interaction.
• Experience and/or knowledge of CRM systems, preferably Donorfy.
• Knowledge of Fundraising Regulations and best practice, Data Protection and GDPR.
• Experience of managing a budget.
• Experience of working with volunteers.

#Community #Corporate #Partnership #Fundraiser #Homelessness #Bristol

We’re looking for two Youth Workers (one Lead Youth Worker, and one Support Youth Worker) to plan, deliver and facilitate educational and social activities for separated children (up to 21 years old) in the context of an interactive youth club to be held weekly in partnership with Corner House Youth Project in Stockton-on Tees.

Although the Lead Youth Worker will prepare and deliver the materials, supported by the Support Youth Worker, they will also have the back-up of a Support Worker from Corner House and a social worker or personal advisor from Stockton-on-Tees Council.

Club Class is a long-standing project for The Separated Child Foundation, and Club Class in Stockton-on-Tees is a new location for us, launching as a 1-year pilot in October 2026.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.

The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention. Ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.