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Top job
New Routes Integration Ltd, Multiple Locations (On-site)
£35,700 per year
Lead the Heart of Our Mission: We're Hiring an Operations Manager to Keep People, Projects and Purpose Aligned
Posted 4 days ago Apply Now
Top job
MindOut, Brighton (Hybrid)
£19,200 for 21hrs (FTE 32,000)
Supporting LGBTQ+ mental health impact through strategic fundraising, donor engagement & inclusive communications at MindOut.
Posted 2 days ago Apply Now
Top job
Sufra NW London, Greater London (Hybrid)
£42,230 per year
Seeking a strategic Community Programmes Manager to lead our Community & Garden Programmes in line with our new 2030 strategy.
Posted 1 day ago Apply Now
Sound Minds, London (On-site)
£40,793 per annum FTE (salary will be 0.8 x £40,793) & 3% contribution to pension
Posted 2 days ago
London's Air Ambulance Charity, London (On-site)
£37,000 - £40,000 per year
Posted 1 week ago
Closing in 3 days
Smart Works, Bradford (On-site)
£16,944 - £22,592 per year
Posted 1 day ago
NFP People, Remote
circa £27,400 per annum for 35 hours per week, pro rata for less hours
Posted 2 weeks ago
Closing in 6 days
Spitalfields Crypt Trust, E1, London (On-site)
£21,309 per year (£35,515 FTE)
Posted 3 weeks ago Apply Now
Closing in 2 days
Depaul UK, Remote
North East - £34,380, North West - £37,380 (IMW), London - £37,880 (ILW)
Posted 1 week ago
Cranstoun, Multiple Locations (On-site)
£32,800 - £39,800 per annum, depending on experience
As an Operations Manager, you will be responsible for providing a good quality and safe service to the people we support.
Posted 1 week ago
Closing in 7 days
Hertfordshire Mind Network, Watford (On-site)
£26,000 - £27,000 per annum
Posted 3 weeks ago
Page 16 of 21
Norwich, Norfolk (On-site)
£35,700 per year
Full-time
Temporary (one year with an extension subject to funding)
Job description

New Routes Integration

Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.

Principle purpose of the post:

The Operations Manager will report to the Chief Executive Officer, working closely with them and deputising when required. They will lead and line manage the operational management of contractual service delivery (including the management of risk), quality and improvement across the organisation and ensure quality services are provided. This will be informed and implemented by ensuring that our participants have appropriate methods to inform programme delivery routinely. 

The Operations Manager will deliver: monitoring of service and organisational quality, financial/income activity and expenditure, adherence to policies and procedures, and overall compliance with health and safety activity through a range of measures, including the use of reports and data to make critical and informed assessments.

The Operations Manager will support the CEO in implementing and overseeing strategic fundraising efforts.

The Operations Manager will hold responsibility for ensuring all operational staff are effectively supported to undertake their roles and will administer formal HR policies and procedures when standards fall below expectations. They will also support the CEO in doing the same for non-operational staff.

The Operations Manager will provide support and deputise for the Chief Executive when required.  The postholder will be expected to demonstrate a high ability to be pro-active in anticipating and managing their workload, and work without high levels of direction.

Please see the attached Job Description and Person Specification.  If you are committed to improving the lives of marginalised communities, we would love to hear from you.  If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.

Application resources
Posted by
New Routes Integration Ltd View profile Organisation type Registered Charity Company size 1 - 5
Posted on: Monday, 19 May 2025
Closing date: 08 June 2025 at 14:19
Tags: Advice / Information, Campaigns, Fundraising, Human Resources, Policy, Advocacy, Customer Service, Operations, Compliance / Quality, Database Management, Ethnic Minority / BAME, Facilities, Internal communication, Risk Management, Safeguarding, Community Fundraising, Grants