1,593 Support manager jobs

Are you a digital marketing professional who loves dogs?
We’re looking for a Digital Advertising Officer to deliver paid digital marketing campaigns, helping spread the word about Dogs Trust.

What does this role do?
As Digital Advertising Officer, you will:

• manage campaigns throughout the full lifecycle, from briefing with our media agency, to building and developing creative assets and copy, with a particular focus on paid social campaigns on Meta Ads and Google Ads,
• optimise and test campaigns, using platform data and Google Analytics 4 (GA4) to track KPIs, interpret performance, and provide actionable, data-driven recommendations to maximise impact,
• work closely with stakeholders across the charity to ensure campaigns are optimised, and all content reaches the appropriate audience.

This role is a fixed term contract until 31st December 2026. Interviews for this role are provisionally scheduled for week commencing 25th to 29th September 2026, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need some experience of working with paid digital advertising campaigns, specifically Meta Ads and Google Ads, underpinned by a strong understanding of pay-per-click advertising and paid social. You’ll also have strong analytics skills, with the ability to interpret data and make decisions accordingly. You’ll need effective time management and prioritisation skills, as this role often juggles multiple, competing priorities. Creative copywriting skills are essential, as well as a passion for Dogs Trust and the work we do.

What does this team do?
The Digital Team is responsible for developing and maintaining Dogs Trust's digital presence, including its website and other online platforms and services. 

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

The Assist Team Manager is responsible for the end-to-end delivery of operational advice service contracts managed by Auriga and is responsible for effectively managing individual and team performance.

Responsibilities: 

• Management: You will line manage a team of direct reports, including setting clear objectives aligned to corporate strategy, conducting performance reviews, dealing with HR issues, providing support, coaching and technical supervision.Identify training needs and provide opportunities for team members to develop their skills and knowledge 

• Performance monitoring: Drive your teams individual and overall performance through monitoring, training, coaching and where needed the implementation of performance improvement plans.

• Resource Planning: Optimising resources in the Assist team, to ensure high quality, efficient and a cost-effective service. Effectively forecast the required FTE to achieve contractual requirements and assign tasks and monitor to ensure completed in a timely manner.

• Culture: Create a positive and engaging work environment that motivates team members to perform at their best 

• Contract Management: Contract delivery and onboarding of advice service contracts held by Assist, ensuring SLA’s and KPI’s are achieved. To include stakeholder management and regular reporting on performance; 

• Process Improvement and innovation: Identify and implement continuous improvements to process to ensure we are effective and efficient in our operations, to improve the customer journey of our beneficiaries, and to better achieve business objectives.
  
  Requirements: 

• At least two years’ experience of managing people, preferably within an advice sector setting, and be able to demonstrate a proven track record of success

• Experience of delivering outstanding customer service and process improvement, and be able to demonstrate the impact that you have achieved

• Demonstrable experience of managing teams remotely, using technology to support 

• Ability to demonstrate your leadership skills, and ability to motivate and manage the performance of your team, encourage them to achieve their full potential

• Excellent communication skills both verbal and written and be able to use your communication skills to create healthy relationships with your team and others. 

• The ability to work under pressure, manage and plan own workload and plan the workload of your team 

• Experience of managing contract performance and achieving excellent performance against SLA’s and KPI’s, be able to identify and react to any areas of concern and address 

• A good working knowledge of welfare rights and debt advice practices 

Are you an ambitious fundraising and communications professional ready to take the next step in your career? This is an exciting opportunity to lead, shape and grow fundraising and communications at Bolton Lads & Girls Club, helping us create an even bigger impact for children and young people across Bolton.

As our Head of Fundraising & Communications, you’ll take ownership of developing and delivering a strategy that grows and diversifies our income, strengthens our profile and inspires people and businesses to support our work.

This is a varied, hands-on role where no two days will look quite the same. You’ll lead on income generation, identify new fundraising opportunities, build strong relationships with supporters and partners, and oversee communications that tell the story of BLGC and the difference our work makes.

Working within a small team means you won’t just develop the strategy, you’ll play an active role in bringing it to life. We’re looking for someone who enjoys taking ownership, turning ideas into action and bringing people with them.

You’ll be a confident relationship-builder with experience across fundraising and communications and a strong track record of generating income. You’ll be proactive, results-driven and comfortable balancing strategic thinking with hands-on delivery.

Most importantly, you’ll share our ambition to give children and young people in Bolton the opportunities, support and experiences they need to thrive.

If you’re looking for a role where you can make your mark, develop new ideas and see the direct impact of your work, we’d love to hear from you.

Family Team Recovery Worker / Support Worker

Brighton and Hove 

£28,426 FTE (£26,530 for 35 hours) 

Contract type: Fixed-term (1 year), Part Time 

Hours: 35 hours 

Please note: This role is restricted to female applicants only, as being female is a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Are you passionate about supporting families affected by substance use to achieve lasting change? If so, this is an exciting opportunity to join Oasis Project, an award-winning charity delivering specialist drug and alcohol treatment and recovery services for women, children and families. 

As a Family Team Recovery Worker, you will work within a trauma-informed, gender-responsive and child-centred service, providing structured support to women and families with complex needs. You will play a key role in delivering Oasis Project's Parenting Our Children, Accessing Recovery (POCAR) programme, working directly with mothers and, where appropriate, fathers who may be involved with Children's Social Care. 

This is a varied, rewarding and sometimes emotionally demanding role where you will work within a team to manage a caseload, deliver individual and group interventions, contribute to safeguarding and child protection processes, and work closely with Children's Social Care and partner agencies to support positive outcomes for families.  

You will be confident working independently in the community, including some lone working, while maintaining strong professional boundaries and building trusting relationships. 

You will have experience supporting people affected by substance use or other complex needs, along with experience of safeguarding, caseload management and multi-agency working.

Relevant Health and Social Care experience and / or a qualification, is essential. Knowledge of recovery approaches, trauma-informed practice and safeguarding procedures is also required. 

Most importantly, you will be compassionate, resilient and committed to delivering person-centred support that empowers women and families to reach their potential. 

This post is subject to an Enhanced DBS check, including a barred list check. Applicants must have the right to work in the UK. 

If you're looking for a role where you can make a genuine difference to the lives of women, children and families, we'd love to hear from you.

Are you passionate about building brands that make a genuine difference?

This is an exciting opportunity to join a well-known national charity at a time of significant ambition and growth. Working within a collaborative marketing team, you'll play a key role in shaping how the organisation is seen, understood and experienced by a wide range of audiences.

As Brand & Insight Manager, you'll be responsible for driving brand excellence across the organisation, ensuring every campaign, communication and touchpoint reflects a clear and consistent identity. You'll champion best practice, support teams across the business and help bring the brand to life in a way that inspires action, builds trust and deepens engagement.

Alongside brand management, you'll lead on audience insight, helping colleagues better understand their audiences and use insight to make smarter, more effective decisions. From developing brand assets and guidance to influencing strategic campaigns and supporting creative development, you'll be at the heart of some of the organisation's most important marketing activity.

This is a fantastic opportunity for someone who enjoys combining creativity with strategic thinking and is passionate about creating meaningful connections between organisations and their audiences.

What you'll be doing

• Acting as the guardian of a respected national brand, ensuring consistency across all channels and communications
• Supporting the ongoing development and evolution of the brand
• Building strong relationships with teams across the organisation to embed brand best practice
• Leading audience insight initiatives and championing data-led decision making
• Developing and maintaining brand assets, templates and guidelines
• Supporting the delivery of multi-channel campaigns and brand marketing activity
• Working closely with internal stakeholders, agencies and creative partners
• Leading brand reviews and identifying opportunities to strengthen impact and engagement
• Helping develop a culture of confident brand ambassadors across the organisation

You'll bring:

• Experience in brand management and brand marketing
• Excellent stakeholder management and relationship-building skills
• Strong project management skills with the ability to juggle multiple priorities
• Outstanding written communication and proofreading skills
• Experience working with agencies and external suppliers
• A strong understanding of audience insight and how it can drive better marketing outcomes
• Excellent attention to detail and a passion for maintaining high brand standards
• A proactive and collaborative approach, with the confidence to influence and advise colleagues at all levels

Closing date: 23rd September

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Context of role:
The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement.
This role sits initially within Shropshire, Worcestershire and Herefordshire, but will expand to support phase 3 of the expansion which will include the West Midlands, Warwickshire and
Staffordshire. 

Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.

Residential & Commercial Property Manager

Hours: Minimum of 37.5 hours per week, normally Monday to Friday. Due to the nature of the role the working pattern may occasionally change to include evenings, weekends and Public Holidays, with reasonable notice provided or by prior agreement. This may be to support property inspections, tenant matters, or other operational requirements for example. TOIL will be provided for additional planned evening or weekend working in accordance with departmental arrangements.

Normal start and finish times may be reasonably adjusted with reasonable notice to meet operational requirements.

The role requires regular travel across the property portfolio and occasional travel to St James's Place, London, and other locations as required.

The Role

The Property Department is responsible for the facilities management and maintenance of the historic, residential and commercial properties belonging to the Rothschild Foundation and National Trust, including Waddesdon Manor, The Stables, Windmill Hill, the Five Arrows Hotel, The Bow, The Dairy, commercial and residential properties and various other smaller outbuildings, staff houses and general infrastructure.

The department is led by the Head of Property & Facilities Management, supported by the Facilities & Maintenance Manager, Residential & Commercial Property Manager and a team of skilled trade technicians, general facilities & maintenance operatives, grounds assistants and administrative and data support staff.

The Residential & Commercial Property Manager is responsible for the effective management, performance and development of the Rothschild Foundation's residential and commercial property portfolio, working within the strategic direction set by the Head of Property & Facilities Management.

What you will do

The role is responsible for maintaining high standards of landlord and property management, supporting optimal occupancy and rental income, ensuring appropriate legal and regulatory compliance, and providing a professional and responsive service to tenants and internal stakeholders.

The postholder line manages the Lettings Administrator and works closely with the Facilities & Maintenance Manager, Facilities & Maintenance Administrator, Property & Systems Data Lead, Finance and HR to ensure the effective management of the portfolio.

Key Responsibilities include but are not limited to:

Portfolio Management & Strategy

• Work with the Head of Property & Facilities Management to develop and deliver the long-term strategy for the residential and commercial property portfolio.
• Manage the day-to-day performance of the residential and commercial portfolio, ensuring properties are managed effectively, professionally and in accordance with organisational objectives.
• Maintain oversight of occupancy, voids, rental performance and emerging portfolio risks, providing regular information and recommendations to the Head of Property & Facilities Management.
• Identify opportunities to improve the performance, condition, use and value of the portfolio and make recommendations for investment or improvement.
• Support property acquisitions, disposals, lease renewals and other portfolio changes as required, working with appropriate professional advisers.
• Prepare and contribute to relevant budgets, forecasts and longer-term property plans and monitor expenditure and income against agreed targets.

 

Residential Lettings & Tenancy Management

• Provide management oversight of the full residential lettings and tenancy lifecycle, ensuring properties are marketed, let and managed efficiently and in accordance with organisational policy and legal requirements.
• Line manage the Lettings Administrator, providing clear direction, regular one-to-one meetings, performance management, development support and appropriate oversight of workload and priorities.
• Ensure appropriate processes are in place for marketing, viewings, referencing, tenancy documentation, inventories, rent reviews, renewals, tenancy changes and check-out arrangements.
• Review recommendations relating to prospective tenants, rental values and tenancy arrangements and approve or escalate decisions in accordance with delegated authority.
• Maintain oversight of rent collection and arrears, working closely with Finance and ensuring concerns are identified and escalated promptly.
• Ensure tenant queries, complaints and tenancy-management matters are handled promptly, professionally and consistently.
• Maintain appropriate oversight of void properties and coordinate with Facilities & Maintenance colleagues to agree required works and support timely re-letting.

 

Staff Accommodation

• Provide property-management oversight of the organisation's staff accommodation portfolio, working closely with the Director of People and HR Department.
• Ensure the Lettings Administrator provides effective administration of staff accommodation, including Manor flats, National Trust Key Representative housing, Pathways Programme accommodation and other short-term or emergency accommodation.
• Ensure property, landlord, occupancy and compliance requirements relating to staff accommodation are appropriately managed.
• Work with the Director of People and/or Head of Property & Facilities Management on staff accommodation matters, recognising that employment-related eligibility, approvals, rental concessions and associated policy decisions sit outside the Lettings Administrator role and are determined in accordance with organisational policy.

 

Commercial Property Management

• Manage the day-to-day administration and performance of the commercial property portfolio, maintaining appropriate records of leases, licences, rent reviews, renewals and other key dates.
• Build and maintain effective relationships with commercial tenants and occupiers and act as a key point of contact for property-management matters.
• Coordinate lease events, rent reviews and other commercial property matters with external agents, valuers, solicitors and other professional advisers as required.
• Monitor rental performance, arrears, lease compliance and emerging risks and make recommendations to the Head of Property & Facilities Management.
• Support the effective management of commercial properties including the Five Arrows Hotel and The Bow where relevant to the landlord/property-management responsibilities of the Foundation.

 

Property Maintenance & Condition

• Work in close partnership with the Facilities & Maintenance Manager to agree priorities, capacity and workflows for planned and reactive works across the residential and commercial portfolio, balancing property and tenant requirements with available Facilities & Maintenance resources and wider departmental priorities.
• Agree appropriate timescales for works with the Facilities & Maintenance Manager before commitments are made to tenants or other stakeholders, and ensure priorities are reviewed where operational demands or available capacity change.
• Provide the Facilities & Maintenance Manager with relevant property, tenancy and access information to support effective planning and allocation of work.
• Maintain appropriate oversight of outstanding residential and commercial property works, working with the Facilities & Maintenance Manager and Facilities & Maintenance Administrator to ensure progress is communicated effectively to tenants and other stakeholders.
• Monitor property condition and identify emerging repair, investment or compliance requirements, escalating significant issues to the Head of Property & Facilities Management.
• Support property inspections, condition reviews and programmes of improvement as required.
• Escalate competing priorities, significant capacity constraints or unresolved issues to the Head of Property & Facilities Management where agreement cannot reasonably be reached.

Compliance & Risk

• Ensure the residential and commercial portfolio is managed in accordance with applicable landlord, property, housing and tenancy legislation and regulatory requirements.
• Maintain oversight of relevant property and tenancy compliance records, working closely with the Property & Systems Data Lead and Facilities & Maintenance colleagues to ensure information is accurate and up to date.
• Ensure appropriate processes are maintained for statutory and landlord requirements, including relevant safety certification, tenancy documentation, deposit and occupancy requirements where applicable.
• Keep abreast of changes in residential and commercial property legislation and good practice and advise the Head of Property & Facilities Management on implications for the portfolio.
• Identify, assess and escalate property-management risks and support the implementation of appropriate controls and mitigations.
• Work with the Facilities & Maintenance Manager and Health & Safety Manager to ensure responsibilities for property compliance, maintenance compliance and health and safety are clearly coordinated.

 

Stakeholder & Professional Relationships

• Develop and maintain positive and professional relationships with residential and commercial tenants, prospective tenants and occupiers.
• Work collaboratively with the Head of Property & Facilities Management, Facilities & Maintenance Manager, Facilities & Maintenance Administrator, Property & Systems Data Lead, Finance, HR and other internal stakeholders.
• Build and maintain effective relationships with external agents, valuers, solicitors, local authorities, contractors and other professional advisers.
• Represent the Rothschild Foundation professionally in property-management discussions and negotiations within the authority delegated to the role.
• Prepare reports, updates and property information for the Head of Property & Facilities Management and other stakeholders as required.
• Undertake occasional travel to St James's Place, London, and other locations as required in connection with the responsibilities of the role.

 

You will be a great fit if:

You’re a confident communicator and supportive manager who uses their judgement to identify risks and know when to seek advice or escalate issues. You’re an experienced residential property professional who enjoys managing lettings and tenancies, and navigating property legislation and compliance with confidence. You’re commercially minded and organised, with a good understanding of property maintenance, budgets and rental performance.

Your areas of knowledge and expertise that matter for this role: 

Essential

• Demonstrable experience of residential property management and the management of lettings and tenancies.
• Strong working knowledge of residential landlord and tenancy requirements and relevant property legislation.
• Experience of managing a varied property workload, including tenant relationships, rent reviews, compliance and property-management processes.
• Experience of supervising or line managing others.
• Good understanding of property maintenance and experience of working collaboratively with maintenance or facilities professionals to prioritise and coordinate works.
• Strong financial and commercial awareness, including the ability to monitor rental performance, budgets and value for money.
• Excellent organisational skills and the ability to manage competing priorities, deadlines and a varied workload.
• Strong written and verbal communication skills and the ability to build effective relationships with tenants, colleagues, contractors and professional advisers.
• Good judgement and the ability to identify risk, make recommendations and escalate matters appropriately.
• Strong IT skills and confidence using property-management systems and standard business applications.
• A full UK driving licence is essential.

 

Desirable

• Experience of commercial property management, including leases, licences, rent reviews and lease events.
• Experience of managing a mixed residential and commercial property portfolio.
• Experience within a rural estate, heritage, charity or similarly complex multi-use environment.
• A relevant professional property qualification or membership, for example ARLA Propertymark, RICS or equivalent.
• Experience of staff, tied or other employer-provided accommodation.
• Experience of working with historic or listed properties.

Charity People have partnered with The British Society for Haematology, a £3 million turnover professional membership body to help recruit a newly created Finance Manager role. This is an exciting time to join this organisation.

The British Society for Haematology is the UK's leading professional membership body for haematology, supporting nearly 4,000 clinicians, scientists and healthcare professionals.

Working with a forward thinking and empowering Director of Corporate Services and Membership, you will be leading the finance function, strengthen financial controls and provide strategic insight that supports the Society's continued growth and impact.

Salary: £45,000 per annum

Hybrid: Office based twice a week

Working house: 35 hours per week

Key Duties & Responsibilities

• Lead the organisation's financial management, reporting and controls.
• Manage budgeting, forecasting and cash flow planning and work with the external Management Accountant.
• Oversee quarterly management accounts and financial analysis.
• Lead the annual audit and statutory accounts process.
• Manage and develop the Finance Officer while managing key external relationships.

Person Specification

• Qualified or qualified-by-experience (Strong QBE) finance professional with strong financial management expertise.
• Experience working within the charity or not-for-profit sector with experience on Charity SORP.
• Experience delivering budgets, forecasts and management reporting.
• Ability to form relationships and communicate finance matters to non-finance budget holders and senior stakeholders.
• Experience working with auditors, accountants and external stakeholders.
• Highly organised, detail-oriented and able to build effective working relationships across an organisation.

Benefits:

• 25 days holiday plus closure between Christmas and New Year plus bank holidays
• 8% Employer Pension contribution

Role closing 30th September, 2026

First stage interview (online or in person) w/c 5th October, 2026

Second stage interview (in person) w/c 12th October, 2026

Candidates applying for this role, will be requested to answer two questions which will accompany the CV when we submit the shortlist to the client.

The role may close early, if we get suitable applicants. Therefore, please apply if you have the experience required without further delay.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Join a passionate committed team with a lead role in driving forward social justice through community-led action and partnership development!

You will work in alliance with the Community Savers Leadership and key partners to support creative organising for gender, housing, climate, and economic justice across Manchester neighbourhoods. This role is funded by the National Lottery Community Fund (Reaching Communities).

You will need:

• A deep understanding of the context for facilitating community action and community-led development projects in areas experiencing long term and intersecting inequalities.
• The ability to maintain a positive ‘can do’ attitude while negotiating complex and potentially obstructive political or relational dynamics.
• Skills & experience in the following areas: community-led action; advocacy; campaigns, fundraising, communications, leadership development, brokering partnerships, equality diversity and inclusion, conflict resolution, safeguarding.

Role summary: You will work with the Community Savers Leadership and key partners on the strategic development of community action, projects, and partnerships that reduce health inequalities and promote social justice. This will include networking and building relationships with existing and potential statutory and non-statutory partners; bringing in appropriate expertise to achieve community-led development projects; direct support for community action such as community-led research projects and partnerships; community mapping, visioning and action planning; supporting reflection and evaluation; and sharing learning widely. You will also supervise the coordination support provided to affiliated groups and leaders by our Community Action Coordinator (Manchester); ensuring a community-led process underpins leadership and associational development.

Please download the application pack for further information and a full job description noting that this is a 0.6% FTE 3-year fixed term contract (actual salary pro rata).

Note that Community Savers is a majority women-led and transinclusive movement. Membership is open to anyone of any gender identity and community action aims to benefit all people in the areas where we work. Leadership and governance structures seek to celebrate and amplify the voices of working class women.

Job Overview 

We are seeking a highly organised and proactive Executive Support Officer to provide comprehensive administrative support to the Chief Executive Officer (CEO), Chair of Trustees and Senior Management Team. The successful candidate will be responsible for coordinating Board, Committee and leadership activities, working with trustees and Committee chairs as required, including organising meetings, preparing papers, taking minutes and tracking actions to support effective governance and decision-making.

Alongside this, you will provide practical operational and administrative support across the organisation, helping to coordinate day-to-day activities and maintain effective systems and processes,

Working with a high degree of autonomy, you will manage competing priorities, use your initiative and identify opportunities to improve administrative processes and ways of working. This is a varied role that will play an important part in helping the organisation run smoothly and effectively. 

Responsibilities 

• Provide high-level administrative and governance support to the CEO and Chair of Trustees, helping to coordinate priorities, communications and key activities. 

• Keep governance and organisational records accurate, up to date and easy to access. 

• Coordinate Board, Committee and Senior Management Team meetings, working with Trustees and Committee Chairs as needed. This will include preparing agendas and papers, taking minutes and following up actions. 

• Review and improve administrative systems and processes to enhance organisational efficiency and effectiveness. 

• Prepare, review, and distribute correspondence, reports, presentations and other organisational documentation using Microsoft Office applications. 

• Provide day-to-day administrative and operational support, including organising meetings, events and travel, ordering supplies, coordinating equipment and helping with other practical tasks. 

• Maintain clear and organised digital and physical filing systems. 

Skills & Experience: 

• Proven experience providing executive, governance, or senior administrative support. 

• Experience coordinating meetings, preparing agendas and papers, and producing accurate minutes and action logs. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and a range of digital systems 

• Ability to handle confidential and sensitive information with professionalism, integrity, and discretion. 

• Excellent organisational and planning skills, with the ability to manage competing priorities and meet deadlines. 

• Ability to work independently, using initiative and sound judgement to solve problems and improve ways of working.

• Excellent interpersonal and communication skills, with the ability to build positive working relationships with colleagues, Trustees and external stakeholders. 

We recognise that no candidate will meet every requirement. If you believe you have the skills, experience and enthusiasm to succeed in this role, we encourage you to apply. 

Our Commitment to Equity, Diversity and Inclusion: 

We believe that a diverse workforce strengthens our organisation and enriches the communities we serve. We welcome applications from people of all backgrounds and experiences, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, belief, or socioeconomic background. 

We are committed to fostering a workplace where everyone feels valued, respected, and able to contribute fully. We strive to create an inclusive culture that embraces different perspectives and ensures fairness and belonging in all aspects of our work. 

We are also committed to making our recruitment process accessible and inclusive. If you require any adjustments or additional support at any stage of the application or selection process, please let us know and we will do our best to accommodate your needs. 

We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).

The roles is full time and offered on a hybrid working basis with two days per week from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.

As an IDVA, you'll support victims at some of the most difficult times in their lives. We're looking for someone who is compassionate, adaptable, and committed to providing excellent advocacy and support through a trauma-informed and person-centred approach. You'll be passionate about empowering survivors, building trust, and helping individuals make informed choices while ensuring their safety and wellbeing remain at the heart of your work.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression, an IDVA qualification
• Clinical supervision: to promote reflective practice and wellbeing

About the role

As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:

• Feel safer
• Feel informed about their rights and the criminal justice system
• Feel listened to and heard
• Be able to implement healthy coping mechanisms
• Be connected with services who are available to help them
• Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)

You will need

• A strong understanding of domestic abuse and violence and the impact this has on victims.
• Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning
• Experience of managing a caseload and keeping clear case management records
• Experience of adapting communication styles to be able to effectively communicate
• An understanding of trauma informed practice and how to implement this within your work
• A through understanding of the criminal justice system and the Victim's Code
• An understanding of confidentiality, safeguarding and other legal requirements
• Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages
• Organised and methodical approach to work with the ability to plan, prioritise and organise workload

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangement

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

 

At MSI Reproductive Choices UK, we're looking for an experienced and strategic Divisional General Manager to lead operational performance, quality, governance, and people management across a geographically dispersed division. This is a senior leadership role responsible for delivering high-quality services while ensuring financial sustainability, strong governance, and exceptional colleague engagement. This opportunity would suit an experienced operational leader who has successfully managed large, multi-site services and led remote management teams within a complex and regulated environment.

Please note: This role requires extensive travel across the East Division and applicants must be able and willing to travel regularly. The successful candidate should expect to travel across our East Division locations up to 3-4 days per week to provide visible leadership, build effective stakeholder relationships, support operational delivery, and ensure consistency across services. Applicants must have the flexibility, availability, and practical ability to undertake regular travel as an essential requirement of the role. Whilst this position can be based from one of our locations, all business travel outside of your designated base location will be reimbursed in line with company policy.

About the Role

Reporting to the Head of Operations, you will provide strategic and operational leadership across the division, leading managers and multidisciplinary teams to deliver safe, effective, and client-centred services. You will be responsible for performance, quality, governance, financial management, workforce planning, and continuous improvement initiatives. You will act as a visible leader across the division, working closely with operational, clinical and corporate stakeholders to drive performance, support service transformation, and ensure outstanding standards of care and compliance.

About You

You are an experienced senior leader with a background in managing remote, multi-site teams and leading other managers. You are commercially astute, confident analysing P&L and operational performance data, and experienced in governance, assurance and regulatory compliance. You have a proven ability to influence stakeholders, lead change and drive service improvements in complex organisations.

Why Join MSI Reproductive Choices UK?

As a values-driven organisation, we are committed to delivering high-quality reproductive healthcare services and creating an inclusive culture where colleagues can thrive. You'll have the opportunity to lead at scale, influence strategic direction, and make a meaningful difference to both service delivery and colleague experience.

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

💰 Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

🧘 Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

📈 Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

Location: Fully remote with flexible working arrangements but with your home base being in the East Midlands to allow easy travel to Warm Welcome Spaces in the region. As this is a regionally focused role, continued residence in the East Midlands is a requirement of the position.

Salary: £28,387, pro rata for part time hours 

Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.

Closing date for applications: 11 October

Due to high numbers of applications, prior to interview we may carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

First interviews: W/C 18 October

Start Date: ASAP

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. 

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

It’s an important moment for us – we are now in our second year of our five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. We now have approximately 3.5 million visitors to Warm Welcome Spaces each year. In January we delivered a hugely successful second ever Warm Welcome Week in collaboration with a wide variety of partners. 

 

The Opportunity

This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role.

We are expanding our programmes and partnership team and so we are looking for a Warm Welcome Space Support Coordinator (based in the East Midlands). 

If you are brilliant at engaging with a wide variety of organisations and individuals, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.

To support the range and depth of opportunities we can offer to Warm Welcome Spaces, we are looking for a Spaces Support Coordinator to work primarily on supporting our Champions programme, as well as other exciting programme opportunities, to ensure they are as successful as possible in delivering impact for Spaces by meeting their targets. 

We’re looking for someone who thrives on the variety of connecting with a huge range of people and who is organised and systematic while at the same time has room for creativity, learning and innovation. You will need to enjoy working proactively and flexibly in a fast-paced environment, and have a logical, systematic approach, as well as excellent communication and IT skills. 

Our team works remotely, but there are also opportunities to co-work (depending on location). You’ll be encouraged and supported to grow and develop your skills and expertise within this role

Warm Welcome Responsibilities

Working closely with the Warm Welcome Spaces Support Manager and wider team your primary responsibility will be to provide Project Coordination related to projects that are designed to support Warm Welcome Spaces, taking ownership of specific projects and tasks as required, including;

Project Coordination:

• Owns and manages parts of a project and ensures successful delivery - for example within the Warm Welcome Champions Programme or Partnership volunteering opportunities to benefit Spaces. This will include organising specific events as part of wider projects

• Develops project plans and timelines and maintains updates and progress

• Communicates clearly about a project and ensures the project is keeping to the planned timeline and outcomes, identifying any delivery challenges quickly

• Understands key responsibilities and can clearly articulate role within projects

• Responding to and fielding enquiries related to projects as appropriate

• Taking meeting minutes and chairing meetings when needed

• Collecting and entering data for various spreadsheets and documents efficiently

• Maintaining and updating information on our CRM tool

• Ensuring project documents are responsibly and securely stored and updated on the GDrive

• Builds positive relationships with partners and delivers expected outcomes on projects in partnership with them

Warm Welcome Space Support:

• Organising, supporting and attending Space visits, special events or volunteering opportunities to build relationships with Spaces and partners

• Ensuring the smooth running of in person events and visits with Warm Welcome Spaces

• Recording key insights and information during Space visits to ensure we have key impact and reporting data, as well as information to help us to continue to learn and improve our support for Spaces

Communication support:

• Supporting with communications e.g. storygathering at events or space visits 

• Creating presentations for meetings and events as needed

• Liaising with stakeholders and funders in a timely manner as required

• Writing up stories about spaces visited that can be published on the website 

Teamworking:

• Supporting the work of the wider Warm Welcome/Good Faith Partnership Team as capacity and need allows

• Other responsibilities commensurate with the post

Person specification

We are looking for candidates with the following skills and experience: Please respond to these in your application

• Tenacious with a natural drive to push tasks through to completion and to the required standards of excellence

• Some experience in supporting community partnership projects in collaboration with cross sector partners, including Local Authorities, Voluntary, Community, Social Enterprise and Faith Sector Organisations 

• Understanding of Asset Based Community Development (ABCD) approaches in recognising and celebrating the expertise and experiences of local community groups

• A good team player who is quick and willing to respond to the needs of others by pitching in and helping with tasks

• Understanding and commitment to our values - Being Inclusive, Collaborative and Courageous

• Highly computer literate: proficient users of Word, Excel, PowerPoint and Google Workspace, as well as being comfortable and keen to learn new technologies and use new tools including a CRM system

• Able to build relationships and work well with a range of stakeholders from a variety of backgrounds. Have a good understanding and commitment to promoting Equality, Diversity and Inclusion in practice throughout your work.

• Understanding of gathering data and encouraging learning from monitoring, evaluation, and impact assessment

• Highly organised and details-focussed

• Excellent communication skills and experience of sharing information in clear, concise and easy-to-understand formats across a range of mediums, to a range of audiences.

• Confident to take the initiative and solve problems pro-actively

• Self-starter, able to manage themselves and their time, juggling a variety of tasks and priorities

• Willing to work flexibly, which may occasionally require working out of normal working hours

• Willing and able to work remotely, predominantly from home, but with the possibility to co-work with other members of the team (depending on location)

• Have the right to work in the UK

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:

• Committed to the power of relationships to facilitate social change 

• Collaborative, inclusive, ambitious, aligning with our core values 

• Self-starters with high levels of commitment, energy and motivation 

• Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context 

• Calm under pressure, and can adapt quickly in a fast-paced environment 

• Willing to pitch in to help other team members if needed 

•  Organised with effective time management skills. 

Working Arrangements 

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK. 

• This role is fully remote, with flexible working arrangements. 

• All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

For more information on how to apply, please view the attached role description. 

Context of role:

The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers
while ensuring effective monitoring, reporting and continuous improvement. The role involves regular travel within Wessex

Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.

2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.