Support planner jobs in Willesden, greater london

There when it matters

Sue Ryder is looking for a Digital Fundraising Manager to lead the planning and delivery of innovative digital fundraising activities that grow our supporter base and maximise income.

In this new role, you will develop and optimise multichannel fundraising campaigns across digital platforms while embedding a culture of test, learn and continuous optimisation. Working extensively with colleagues in both our fundraising and digital teams, you will ensure digital channels effectively engage supporters and drive donations.
You will also play a key role in developing a data-led approach to supporter engagement, helping shape how audiences are identified, nurtured and converted into long-term supporters as you collaborate with our data and marketing teams.

Reporting to the Head of Digital, this is an exciting opportunity for an experienced digital fundraising professional to make a measurable impact across campaigns that reach and inspire supporters.

About you:

• Strong communication, relationship, negotiating and influencing skills.
• Experience working with CMS (Wagtail preferable) and a good understanding of donations platforms (iRaiser and Access preferable).
• Knowledge of budgets and experience in reporting financial/KPI performance against targets
• Proven research and analytical skills, with the ability to manipulate data and present data in both statistical and written formats.
• Experience of managing and working with agencies setting up and monitoring SLA’s and experience in staff management duties.
• Ability to assess skill needs and train colleagues in digital fundraising best practice

Essential Criteria

• Project and stakeholder management. Experience in managing parallel workstreams, multiple priorities, and complex stakeholder relationships
• Demonstrable experience of developing digital fundraising strategies and implementation plans to meet targets and KPIs in a role with substantial responsibility for driving supporter growth using a variety of digital channels.
• A proven track record of planning and delivering multichannel digital fundraising campaigns within the charity or not-for-profit sector, including but not limited, to activity across paid social media (Meta, TikTok), email, PPC, display and emerging channels. Experience using GA4 and Google Tag Manager, as well as other native platform analytical tools for tracking, reporting and assisting optimisation.
• Proven knowledge and use of digital marketing tools, including email marketing and automation platforms (DotDigital would be advantageous).
• Demonstratable experience of developing paid social media campaign tracking and an understanding of the changing landscape in social media i.e. current Meta restrictions

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Closing date: 12th May
Interviews: TBC

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thriveThere when it matters

 

Head of Operations

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£46,200
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO

An exciting role has arisen to join Westway Trust as a Teacher working part-time at an after-school club on a Traveller site in North Kensington. You will be an energetic and enthusiastic qualified teacher with experience of working with children from Early Years Foundation Stage through to Key Stage 2. You will play a key role in raising the children’s attainment and achievement at school, and will be committed to enhancing the lives of children in the local Traveller community.

Key responsibilities of the role include but are not limited to:

• To contribute to the raising of attainment and achievement of children from the Traveller community. With particular focus on reading, writing & spelling.
• To provide out of hours teaching at the mini-club across the Early Years Foundation Stage, Key Stage 1 and Key Stage 2, up to age 8.
• Help children access learning activities through a range of support strategies including ICT.
• Mostly one to one teaching but occasional teaching in groups
• To liaise closely with the Traveller Teacher/mentor at Oxford Gardens to share information about the children’s attainment levels, planning and the support that is needed for individual children.
• Provide objective and accurate feedback and reports if necessary on the children’s achievements and progress.
• To work in partnership with the Travellers’ families encouraging them to be involved in their children’s learning.
• Help set-up the classroom and clear down once lesson has finished.

Experience, knowledge and skills:

• Experience of teaching in one or more of the following key stages: Early Years Foundation Stage, Key Stage 1 and Key Stage 2 is desirable, but not essential.
• Experience working with children and their families from the Traveller community is desirable but not essential.
• Experience of working in partnership with schools, other support services and statutory agencies.
• Successful direct experience of teaching children with additional needs.
• Full working knowledge of relevant policies/codes of practice and awareness of relevant legislation relating to Traveller communities.
• Ability to self-evaluate learning needs of children and be able to actively seek additional learning opportunities.
• Possess good interpersonal/communication skills and be able to work effectively as part of a team.
• Ability to communicate effectively orally and in writing in a range of situations.
• A good understanding of the local area would be highly desirable.

Qualification

• Qualified teacher status (QTS) or equivalent.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Monday 4 May 2026 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Refugee Action Kingston (RAK) is seeking an experienced and compassionate ESOL Coordinator to support our Community Hub Project. You will coordinate ESOL volunteers and resources, manage referrals and assessments to place users in classes, and administer registrations using RAK systems. Working closely with the Community Hub Manager, you will help deliver a blended ESOL programme that supports community integration, confidence and language development for refugees and people seeking asylum.

Key responsibilities 

• Coordinate ESOL referrals, assessments, attendance and class allocations. 

• Welcome service users and communicate class information and reminders. 

• Induct, support and coordinate ESOL volunteers. 

• Support lesson planning and learner engagement in ESOL and wider community opportunities. 

• Maintain accurate, confidential records and contribute to monitoring and evaluation. 

• Ensure Health & Safety, Equal Opportunities and safeguarding policies are followed. 

Person specification 

Essential 

• Recognised ESOL/EFL qualification or equivalent. 

• Experience working with refugees, people seeking asylum or vulnerable adults. 

• Strong communication, organisation and digital skills. 

• Understanding of Equality and Diversity. 

• Commitment to RAK’s aims and values. 

Desirable 

• Additional community language skills 

• Lived experience of migration or ESOL systems 

Equality & inclusion 

RAK is an equal opportunities employer and actively welcomes applications from under‑represented groups. We are committed to accessible recruitment and will make reasonable adjustments where required. 

Appointments subject to right‑to‑work checks and Enhanced DBS. 

Closing date:8th May 2026 

Applications will be reviewed on an ongoing basis, and interviews may take place before the closing date. 

Communications Manager 

About the role

We are looking for an experienced Communications Manager to help bring our mission and impact to life.

Reporting to the Head of Communications & Transformation, you’ll lead on high-quality, engaging communications that support our programmes, partnerships and organisational goals.

Key responsibilities include:

• Developing and delivering social media content and managing day-to-day channels
• Producing compelling written, visual and video content, including impact case studies
• Copywriting for our website, email campaigns and publications
• Delivering internal communications to support colleague engagement
• Supporting stakeholder communications and marketing campaigns
• Developing and implementing brand assets 

About you

You’ll be an experienced communications professional, comfortable working in a fast-paced environment and managing multiple priorities. You’ll bring creativity, strong organisational skills and a passion for social impact.

Essential experience includes:

• Experince of working in an internal communications-based role
• Excellent planning and project management skills
• Strong writing, editing and visual content skills
• Experience managing social media channels
• Video editing skills (Adobe Premiere Pro)
• Experience using Adobe Creative Suite (InDesign, Illustrator, Photoshop)
• Experience with email platforms such as Campaign Monitor (or similar)

For full details of the role and our rewards and benefits package, please view the candidate pack.

How to apply

Please apply via CharityJob with your CV and a cover letter.

Closing date for applications: Tuesday 5 May at 9am
Interviews: Interviews are intended to take place week commencing 18 May

Homeless Link is the national membership charity for homelessness organisations in England. We bring together over 750 member organisations, support and develop the people who work on the frontline, campaign to change the systems that cause and perpetuate homelessness, and provide training, consultancy, workforce development and case management systems through our social enterprise operations.  

The Management Accountant is a new role in our Central Services Team reporting directly to the Director of Finance and Resources.  The successful candidate will be responsible for delivering accurate and timely management accounting information, supporting effective financial planning, and ensuring robust income recognition and reporting. The role supports our budget holders across the organisation and contributes to strong financial control, compliance and decision making. The Management Accountant will contribute to the continuous improvement of our financial processes and reporting, supporting the organisation’s strategic and operational objectives. 

We are seeking a part or fully a qualified accountant, with experience of producing monthly management accounts and financial reports, experience of using Xero or similar accounting system and the ability to communicate financial information to non-finance stakeholders.  If that sounds like you and you share our vision of a country free from homelessness we would love to hear from you. You can find full details of the role and how to apply by following the Redirect to Recruiter link to our website.

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability

The Project Manager will drive optimal performance and operational synergies across Clore Leadership, managing the planning and delivery of an upgrade of operational technologies, processes and systems across the organisation. 

The Project Manager will scope and manage the systems upgrade mapping and implementation phases, working with staff and external providers to ensure a timely and effective project conclusion.

The Project Manager will demonstrate an informed understanding of current workplace technologies and experience of working on systems integration. They will communicate professionally and effectively; and provide excellent operational and project management skills to support the Clore Leadership vision, ambition and priorities. 

The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period. 

• Contract: Fixed 12-14-month contract depending on availability for start date – Full time 35 hours per week 

• Salary: £60,000 per annum 

• Location: London Victoria/ Hybrid 

• Some evening and weekend work may be required, which can be claimed as TOIL 

• Reporting to the CEO 

• Line Management of 3x staff

About the Charity 

A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story. 

The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone. 

We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive. 

About the role: 

As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same. 

You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly. 

This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind. 

Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same. 

You're well-suited to the interim context. You’re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with. 

Benefits: 

• Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office)   

• Option for 2 Me days   

• 25 days annual leave entitlement

• Option to swap bank holidays for other religious holidays  

• Team Socials  

• Birthdays off  

• Working in a value led organisation, where we see and share the impact we have on children every day 

Responsibilities 

Strategy & Leadership 

• Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity’s mission. 

• Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability. 

• Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals. 

• Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity’s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities. 

• Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation. 

• Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders. 

Governance & Operations:

• Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals. 

• Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development.

• Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures 

• Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident. 

• Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO 

• Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance. 

• Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year). 

• Act as the key contact with the landlord and the charity’s IT contractors, as and when required 

Income Generation, Partnerships and Communication:

• Oversee the coordination and delivery of key fundraising activities, supporting the organisation’s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead.

• Play a key role in planning and delivering the 10-year anniversary event in May 2027. 

• Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets.

• Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools

• Utilise the organisation’s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report. 

• Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation’s communications strategy to maintain a strong digital and online presence 

Finance & Sustainability 

• Hold accountability for the operational delivery and financial sustainability of the charity. 

• Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight. 

• Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board. 

• Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership. 

• Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures 

Personal Specification 

Strategic Leadership & Drive 

• Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards. 

Organisational governance 

• Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board. 

• Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance. 

• Excellent organisational & project management skills 

Vision, stakeholder engagement and influence 

• Experience cultivating strategic partnerships with schools, funders, and external stakeholders. 

• A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines. 

• Advanced communication skills, someone who can represent the organisation externally with credibility and warmth. 

Change Management & Adaptability 

• Experience in an interim/ short term role 

• Strong people management skills, with a warm and accountable approach to developing and supporting others. 

Desirable:  

• Experience working directly with school and corporate partnerships 

• Experience using Salesforce.  

• Experience working with trustees

How to apply & Dates 

To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages.

The ideal start date is August 2026 

The interview process and dates will be: 

• Rolling initial conversations as and when suitable candidates apply 

• First formal interviews (online) 27th May 

• Final interviews & presentation (in person) 2nd June

Due to the size of the Charity, we are unable to respond to all applications, therefore if you do not hear from us to arrange an interview you have not been successful with your application.  

The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.  

Safeguarding commitment   

The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.   

Equity commitment      

The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.    

 If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.    

 We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.   

You can find out more about our commitment to anti-oppression on our website.  

SMART is hiring!

SMART is a warm and welcoming mental health charity that provides a holistic programme of support to the people we serve.

We have a vacancy for a full time Mental Health Community Navigator. The Navigators support people with serious mental illness, with a range of issues including: housing, benefits, finance and social isolation. Please refer to the attachments below for the full job description and person specification. 

We offer a friendly, collaborative, hybrid and integrated work environment in partnership with the NHS and other voluntary sector services, We have a strong focus on staff well-being including a 35 hour working week, 28 days annual leave plus bank holidays, a wellbeing hour, regular clinical supervision, an Employee Asisstance Programme and an annual schedule of training and events designed to support personal and professional progression

Ideally you will have experience of working within mental health/vulnerable adult services, working within multi-disciplinary teams, knowledge of the issues people face with housing/benefits etc and liaising with other services and professionals on service users behalf.

Mental Health Navigators make a real difference to people's lives.

Application Deadline: 12th May at 23:30. PLEASE NOTE: We may interview before the closing date if we receive enough suitable applications

Feedback: Unfortunately, we are not able to give feedback to candidates not shortlisted. If you have not heard from us within a week of the closing date, please assume your application has not been shortlisted at this time.

Community Action Redbridge is looking for a dynamic Funding and Development Lead to work alongside VCSE organisations in Redbridge to strengthen their resilience and impact. You will provide tailored one to one support on fundraising, governance, and organisational development, helping organisations to secure and diversify income, embed good practice, and plan for long term sustainability. 

This role sits at the heart of our mission to support a vibrant and thriving VCSE sector. You will build strong relationships with funders and create opportunities for VCSE organisations and funders to connect, fostering trust and mutual understanding, and improving access to funding opportunities. A strong, connected, and sustainable VCSE sector is essential to building resilient communities and driving lasting social change.

In this role, you will design and deliver high quality training courses with a particular focus on fundraising. This includes developing detailed session plans and clear training overviews for communications, consistently applying RARPA (Recognising and Recording Progress and Achievement) to monitor learners progress and outcomes, and gathering and analysing feedback via evaluation forms to continuously improve training quality and relevance. 

You will build and maintain positive, proactive relationships with existing and potential funders, including using data and insight to identify and engage funders who are currently under investing in Redbridge. Organise and facilitate regular Meet the Funder events and other engagement opportunities to connect VCSE organisations with funders, fostering strong relationships and enhancing access to funding opportunities. 

Working collaboratively with funders and statutory partners, you will champion and co design accessible and inclusive funding practices that reflect the needs and priorities of VCSE organisations and the communities they serve.

Please note that this role can be offered on a hybrid basis, with a minimum of two days per week in the office, agreed dependent on candidate’s availability. As an organisation rooted in community, we believe that regular in office presence is important to foster collaboration, connection and team cohesion. 

About Community Action Redbridge  

Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives.  

At the heart of our work is a commitment to social justice and to tackling the root  

causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change.  

We do this by:  

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive.  

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation.  

• Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge. 

For full role details, please refer to the Job Description and Person Specification.
To submit your application, please click the ‘How to apply’ link.
Closing date: 12th May 2026 

An exciting opportunity to help turn a new national initiative into reality as it moves from planning into delivery. Over the next year, we will launch a new national Foundation Degree while building the foundations of a wider programme of work. In the initial phase, this role will focus on working locally with partners and participants in one or more locations to support recruitment, onboarding and preparation for launch, while also contributing to the wider programme build-out alongside a national team. As delivery begins, the role will transition into ongoing programme management across a cluster of delivery centres, leading high-quality delivery, participant experience and programme quality, and helping to build strong, sustainable centres over time.

About the role

We’re looking for a friendly, organised and proactive Finance Officer to join our small and welcoming team. This role is ideal for someone who enjoys working with detail, likes helping others understand finance processes, and wants their work to genuinely make a difference. This role is only being offered in a full time, permanent capacity.

You’ll be right at the heart of the organisation, supporting our finance and grants work and helping keep things running smoothly behind the scenes. The role is mostly home‑based, so you’ll need a safe and suitable space to work from. We’ll provide a laptop and phone, and you’ll spend at least one day a week with the team in our Leatherhead office.

If you enjoy variety, collaboration, and being part of a purpose‑driven organisation, this could be a great fit.

What you’ll be doing

Finance & grants support

• Looking after day‑to‑day bookkeeping using Xero, including accurate coding of transactions

• Reconciling bank accounts and Barclaycard statements each month

• Setting up and maintaining supplier and donor records, including bank details

• Supporting colleagues with ApprovalMax, Coretime and timesheet processing

• Reviewing staff and volunteer expenses to make sure they follow our policies

• Preparing supplier payment runs for review

• Helping set up project codes, tracking categories and staff rates

• Supporting grants administration, including budget monitoring and donor reporting

• Pulling together financial information and evidence for audits and funder reports

• Working closely with the Finance Manager on reporting, reconciliations and planning

General & team support

• Being part of the Finance & Operations team, helping colleagues with systems and IT queries

• Working with our external IT support when needed

• Contributing ideas to improve how we work across finance, HR, IT and office processes

• Getting involved in team events and wider organisational activities

• Pitching in with other admin tasks as needed — we’re a small team and support each other

About you

You’re approachable, well‑organised and comfortable working with numbers and systems. You enjoy helping others, take pride in doing things accurately, and are happy juggling a range of tasks. You will be confident, with the ability to seek out and solve problems on your own initiative, whilst working within a supportive framework.

You’ll need:

• An AAT Level 2 qualification or equivalent hands‑on finance experience

• At least one year’s experience in a finance or accounting role

• Experience using accounting software such as Xero or Sage

• Good Excel and general IT skills

• Great attention to detail and a methodical approach

• The ability to manage priorities and meet deadlines

• A professional, discreet approach and respect for confidentiality

• A suitable home working environment

• A commitment to equality of opportunity

It’s a bonus if you have:

• Experience in the charity or not‑for‑profit sector

• Experience working with grants or donor‑funded projects

• Confidence working with senior colleagues or Trustees

• A full driving licence and willingness to drive a van for work purposes

Why work with us?

You’ll be joining a supportive, values‑led organisation where your work really matters. We offer flexible hybrid working, opportunities to build your finance and grants experience, and the chance to be part of a team making a positive impact for the environment.

Interested?

Apply via our website, see the full job description for more information.

Application process:

Closing date for applications: 6th May 2026 11.59pm

In person interviews (at our Leatherhead office): Thursday 21st May 2026

We reserve the right to close this job advert early

Age UK Merton is committed to being an equal-opportunity employer that reflects the diverse communities we serve. We welcome applicants from all backgrounds and experiences-diversity enriches the care we provide to older adults, and it strengthens us as colleagues. Embracing varied perspectives encourages us to think critically, grow continuously, innovate, and adapt together.

Living Well Health and Wellbeing Coordinator Role:

Referrals and assessment

• Triage and co-ordinate client referrals from a range of sources, primarily health and care, in conjunction with the Living Well Manager.  These can be for the Living Well service alone, or for “Living Well Plus” where additional support is given to those clients who may require hoarding or de-cluttering support
• Communicate with referral partners to understand the trigger for referral and liaise with clients to build trust and encourage initial assessment
• Work closely with Adult Social Care, regularly hot desking at Merton Civic centre and joining GP surgery Multi-disciplinary meetings to accumulate more referrals and build professional relationships
• Actively engage in taking part in community events and meetings to promote the Living Well service and increase referrals/referral pathways
• Hold ‘guided conversations’ to assess clients’ needs and home risk, these will be conducted on telephone and through home visits

Action planning and support provision

• Create person-centred action plans to enable clients to set realistic goals to improve their overall health and wellbeing.
• Connect individuals to support services catered to their needs at both Age UK Merton and external partners
• Provide ongoing support and co-ordination for clients to ensure that action plans are progressing, including regular liaison with partners across health, care and voluntary sector to achieve successful client outcomes
• Work with partners across health, care and voluntary sectors to build strong understanding of the service offer for older adults in the London Borough of Merton.
• Receive and respond to enquiries related to the programme by phone, in person and by e-mail
• Work closely within Community Support Service, carrying out joint home visits with appropriate staff to ensure better outcomes for clients as well as ensure streamlined/triaged support.

General

• Record information on the CRM database, Charity Log, including service monitoring data and provide accurate and timely monitoring reports as required for funders
• Engage in exporting personal monthly KPIs as required by the Living Well Manager
• Cover the Community Navigator Role when needed with the Community Support service team on a rota basis
• Create two Case Studies quarterly, reflecting on successful outcomes for clients
• Carry out reviews with clients to capture the client’s journey from assessment to closing the case; showcasing how the client has improved their health and wellbeing outcomes
• Understand the process for raising safeguarding concerns and the route of accountability
• Comply at all times with the policies and procedures of Age UK Merton 
• Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery
• Attend staff meetings, personal supervision and appraisal meetings
• Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets
• Act as a representative of the values, beliefs and principles of AUKM at all times
• Undertake any other duties that are requested and commensurate with the grade and remit of the post

Salary: £35,000 - £40,000
Contract: 12 month fixed-term contract (maternity cover)
Location: Remote
Closing date: 4^th May
Benefits: 26 days annual leave (rising with service) & option to buy more, generous pension contributions (matched 4% or 6%), enhanced family leave, employee discounts, health cash plan, and more

We have a very exciting opportunity for a Legacy Marketing Manager to join a national children’s charity on a 12month maternity cover. Reporting to the Senior Individual Giving Manager, this role offers the chance to lead a high-value legacy and in-memory fundraising programme during an important period of continuity and development.

As part of this exciting role, you will be responsible for managing the delivery of the legacy and in-memory marketing programme, ensuring strong supporter engagement and long-term income growth. You will lead on campaign planning and implementation across multiple channels including direct mail, telemarketing, digital and free will products, while overseeing budgets, monitoring performance and managing financial and reputational risk.

To be successful as the Legacy Marketing Manager you will need:

• Substantial experience in Legacy Marketing, with a strong understanding of direct marketing and a proven track record of delivering successful campaigns
• Experience of planning, managing and evaluating multi-channel fundraising activity, including responsibility for budgets and KPIs
• Strong stakeholder and agency management skills, with a sound understanding of fundraising compliance, regulation and data protection

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 2950JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.