Support service manager jobs in Cardiff

Company Description

Join Us in Making a Difference at Marie Curie 

Marie Curie is the UK’s leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most. 

Job Description

Your Role in Our Vision 

As a Community Fundraiser, you’ll play a vital role in our mission by empowering supporters in your local area to raise essential funds for Marie Curie. Reporting to the Deputy Head of Region, you’ll collaborate with talented fundraising professionals to inspire individuals and groups to achieve their goals, ensuring their efforts make a lasting impact. 

Key Responsibilities 

• Build and nurture a network of fundraising groups and volunteers 

• Deliver local elements of national campaigns, including The Great Daffodil Appeal 

• Grow community involvement and financial support through outreach 

• Collaborate with internal teams and external stakeholders 

• Ensure compliance with fundraising policies and maintain accurate records 

• Ese of social media to promote local work 
• Actively committed to Marie Curie’s values, role models behaviours with authenticity and purpose. 

What You’ll Need 

• Proven experience in volunteer or community engagement 

• Excellent interpersonal and networking skills 

• Strong organisational and budget management abilities 

• Proficiency in Microsoft Office and database management 

• A valid UK driving licence and willingness to travel, including evenings and weekends 

Please see the full job description

Application Process

As part of your online application, you will be asked for a CV and covering letter.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.  Please cite your preferred location. 

Close date for applications: Sunday 12th July 2026

Salary: £28,274 - £31,415

Contract: Full time, Permanent role 

Based: Home based in Lanarkshire or Dumfries & galloway.

Benefits you’ll LOVE: 

• Flexible working. We’re happy to discuss flexible working at the interview stage. 

• 25 days annual leave including 8 flexi bank holidays 

• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 

• Loan schemes for bikes; computers and season tickets 

• Continuous professional development opportunities. 

• Industry-leading training programmes 

• Wellbeing and Employee Assistance Programmes 

• Enhanced bereavement, family friendly and sickness benefits 

• Access to Blue Light Card membership 

• Subsidised Eye Care 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. 

We're happy to accommodate any requests for reasonable adjustments.  Please email any requests to

Additional Information

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Platform Engineer

Remote (UK-based) | Full-time | Salary: £71,043 + benefits including 4.5-day week and 11% employer pension

Do your best work, for the right reasons.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

�� About the Role

We've built a lot, fast. Now we want to make it last.

As a young organisation, we've used modern technology to move quickly and get remarkable products into teachers' hands. We've proven what's possible. Now we're maturing, making sure the foundations are as strong as what's built on top of them. We see this role as central to that change.

You'll work with engineering, product, and research colleagues to build confidence in using observability principles that deepen our understanding of how teachers and pupils use our products, and help us keep improving them. We work in product squads alongside designers, researchers, and education experts, regularly releasing new features and improvements so teachers and pupils get quick and easy access to the highest quality learning resources.

Alongside other members of the platform engineering group, you'll enable squads to move more quickly by optimising tooling and implementing automations, including the effective and safe use of AI. You'll drive the creation and adoption of engineering standards across code, deployment, security, observability, and monitoring. And you'll be a key driver of automation, working with the rest of the platform team to improve the overall developer experience.

You'll need a good understanding of platform engineering in a SaaS-heavy environment and the value it brings to an organisation. A solid grounding in development practices, security fundamentals, and infrastructure operation matters. But specific technical skills are less important to us than a passion for automation, an ability to understand complex systems, and a pragmatic engineering approach.

As part of the Oak team, you'll contribute to the wider success and culture of the organisation, and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.

��What you'll be doing:

• Leading continuous improvement of the observability, performance, and reliability of our web applications (Next.js, JavaScript, TypeScript, Node) and serverless functions (Google Cloud Functions, Cloudflare), deployed on Vercel and Cloudflare

• Helping teams maintain high service quality by promoting a culture of quality across engineering and product, and enabling squads to use SLOs and SLAs effectively

• Contributing to the strategy and evolution of our monitoring, logging, and reporting solutions so developers can resolve problems quickly and get meaningful insights into application behaviour

• Identifying and implementing automations that speed up development, improve security, or raise the quality of what we deliver

• Working in cross-functional, product-oriented squads with colleagues from across the organisation

• Deputising for other members of the platform team and taking on broader responsibilities as needed

�� What we're looking for

You'll have strong professional experience working with event-driven architectures using serverless technologies such as Google Cloud Run, AWS Lambda, or Azure Serverless.

Beyond that, you'll bring:

• Demonstrable experience collaboratively designing and implementing observability, monitoring, and reporting solutions for complex cloud infrastructures in a major cloud provider (GCP, AWS, or Azure), including solutions for squad-specific use cases

• Confidence reading and maintaining web application code, with the ability to design and build small apps, preferably in JavaScript or TypeScript

• Experience with cloud computing platforms and a working familiarity with Infrastructure as Code tools

• A collaborative approach, comfortable promoting and leading collaboration with both technical and non-technical stakeholders, and able to frame work in terms of impact.

You'll want to contribute in all areas, not just your own lane. You'll be comfortable working at pace across a range of digital systems, always looking for ways the team can keep getting better. And you'll be excellent at remote working, building relationships and managing your time effectively.

Specific technical skills matter less to us than a sound engineering mindset and the ability to bring others with you.

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• A 36-hour working week, with half-days on Fridays or every other Friday off

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors. 

If you're from an underrepresented group, there's a good chance you're discounting yourself before you've even started. That's more common than you'd think, and it means we may miss out on brilliant people. If you're excited by this role but don't meet every requirement, please apply anyway.

We use the Applied platform to help reduce bias in our hiring process. Answers are anonymised and reviewed by a panel of humans.

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You'll answer a few admin questions followed by three questions about your day-to-day work. Answers are anonymised, randomised, and reviewed by a panel, so it's your thinking that gets assessed, not your CV.

If you're shortlisted, we'll invite you to interview. We give everyone feedback at the end of the process.

Interview dates:

Interview 1: Monday 13 and Tuesday 14 July 2026

Final interview: Monday 20 and Tuesday 21 July 2026

If this sounds like somewhere you could do your life's best work, we'd love to hear from you.

We're getting strong responses to our roles and we may close applications early. If you're interested, don't leave it too long.

We are an equal opportunities employer.

We're an equal opportunities employer and committed to making sure everyone is treated fairly, regardless of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

Location: Blended between office and home (England and Wales). Time in office negotiable

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

The role
As Wales Insights Officer you will support efforts to achieve collective impact between our national organisation and the local Citizens Advice network across Wales. You will strengthen engagement, collaboration and collective communication, build insight from the network and colleagues across the national organisation and assess and report on the impact of collective actions across Wales.

This is an exploratory, fixed-term role, made possible by generous funding from the Moondance Foundation, offering an exciting opportunity to deliver impact for Citizens Advice work in Wales and deepen relationships and communication between local, regional and national levels to deliver on our shared mission.

In 2024, local offices in Wales came together to apply for and win regional and national grant funding from the Welsh Government - Advicelink Cymru (the Single Advice Fund) - a programme previously administered via the national organisation. This important success created an opportunity for reshaping the way that the national and local organisations work together, including work across regions, to engage with each other, deliver impact and avoid duplication.

Based within our Wales Team, this role offers critical additional capacity and experience to deliver on our ambitions to enhance the way we work together with the local network, add value, ensure efficient and coordinated actions, and ensure we are responsive to new and emerging opportunities to grow our impact. By building relationships, gathering feedback, insights and impact, and facilitating opportunities to work together we can provide meaningful opportunities to facilitate learning and deliver collective impact. This role will:

1. Support relationship building that strengthens our approach to working alongside the network in Wales on strategic priorities.
2. Work alongside the team to capture insights and opportunities arising from local practice and our work together and use this to build wider awareness, understanding and strengthened opportunities for collaboration
3. Use skills that enable you to assess, measure and support reporting on the impact of work together across Wales
4. With support from the team you will co-lead a programme of communication, activity and events - alongside the Wales network and relevant national communication and engagement teams - that build engagement, support our ambitions, and raise our profile in Wales with key stakeholders.

You will have a track record of building strong relationships, working across organisational boundaries, capturing and recording insight, and delivering strong communication and engagement in the context of local, regional or national charities.

We are looking for a highly skilled individual with strong relational and communication skills, curiosity, and ambition to achieve real change for people in Wales via Citizens Advice local and national work.

To apply
Please submit an anonymous CV and cover letter that demonstrates how you meet the following essential criteria:

• Excellent verbal and written communication skills with the proven ability to write and produce engaging communications.
• Experience of building strong relationships with the ability to grow and maintain working relationships with a wide range of geographically dispersed groups and individuals.
• Good experience of developing and using a range of different communication techniques, processes and procedures.
• Good experience of analysing engagement data from a range of tools (intranet, email, collaboration tools such as Slack).

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.

Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.

The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

We have been awarded the top charity in Third sectors' employer index, where it's recognised that Citizens Advice is an organization that not only prioritizes the people we serve but also values the wellbeing of its employees.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

Mae cyfle newydd a chyffrous gennym i ymuno â Chyngor ar Bopeth fel Swyddog Mewnwelediadau Cymru.

Mae Cyngor ar Bopeth yn cynnig cyngor cyfrinachol ar-lein, dros y ffôn, ac yn bersonol, yn rhad ac am ddim. Trwy ein rhwydwaith genedlaethol o elusennau rydym yn rhoi'r wybodaeth a'r hyder i bobl i'w galluogi i symud ymlaen – pwy bynnag ydyn nhw, a beth bynnag fo'u problem.

A ydych chi eisiau gweithio i sefydliad sy'n gwneud gwahaniaeth, bob dydd, i bobl o bob cefndir? Mae angen help ar y bobl sy'n troi at Gyngor ar Bopeth i oresgyn rhwystr yn eu bywydau – dyled, cael eu troi allan o'u cartrefi, trafferthion yn y gwaith, ayyb – a gallwch fod yn allweddol iddynt o ran sicrhau'r cymorth sydd ei angen arnynt yn y ffordd gyflymaf, hawsaf a mwyaf effeithiol.

Y swydd

Fel Swyddog Mewnwelediadau Cymru, byddwch yn cefnogi ymdrechion i gyflawni effaith ar y cyd rhwng ein sefydliad cenedlaethol a'r rhwydwaith Cyngor ar Bopeth lleol ledled Cymru. Byddwch yn cryfhau ymgysylltiad, cydweithio a chyfathrebu ar y cyd, yn meithrin mewnwelediad gan y rhwydwaith a chydweithwyr ar draws y sefydliad cenedlaethol ac yn asesu ac yn adrodd ar effaith camau gweithredu ar y cyd ledled Cymru

Mae hon yn rôl archwiliadol, tymor penodol, a wnaed yn bosibl diolch i gyllid hael gan Sefydliad Moondance, gan gynnig cyfle cyffrous i sicrhau effaith ar waith Cyngor ar Bopeth yng Nghymru a dyfnhau perthnasoedd a chyfathrebu rhwng lefelau lleol, rhanbarthol a chenedlaethol er mwyn cyflawni ein cenhadaeth gyffredin.

Yn 2024, daeth swyddfeydd lleol yng Nghymru ynghyd i wneud cais am ac ennill cyllid grant rhanbarthol a chenedlaethol gan Lywodraeth Cymru - Advicelink Cymru (y Gronfa Gynghori Sengl) - rhaglen a weinyddid yn flaenorol drwy'r sefydliad cenedlaethol. Creodd y llwyddiant pwysig hwn gyfle i ail-lunio'r ffordd y mae'r sefydliadau cenedlaethol a lleol yn cydweithio, gan gynnwys gweithio ar draws rhanbarthau, er mwyn ymgysylltu â'i gilydd, cyflawni effaith ac osgoi dyblygu.

Wedi'i lleoli o fewn ein Tîm Cymru, mae'r rôl hon yn cynnig capasiti a phrofiad ychwanegol hanfodol er mwyn cyflawni ein huchelgeisiau o ran gwella'r ffordd rydym yn cydweithio â'r rhwydwaith lleol, ychwanegu gwerth, sicrhau camau gweithredu effeithlon a chydlynol, a sicrhau ein bod yn ymatebol i gyfleoedd newydd a rhai sy'n dod i'r amlwg i gynyddu ein heffaith. Drwy feithrin perthnasoedd, casglu adborth, mewnwelediadau ac effaith, a hwyluso cyfleoedd i gydweithio, gallwn ddarparu cyfleoedd ystyrlon er mwyn hwyluso dysgu a chyflawni effaith ar y cyd. Yn y rôl hon byddwch yn:

1. Cefnogi adeiladu perthnasoedd sy'n cryfhau ein dull o weithio ochr yn ochr â'r rhwydwaith yng Nghymru ar flaenoriaethau strategol.
2. Gweithio ochr yn ochr â'r tîm er mwyn casglu mewnwelediadau a chyfleoedd sy'n deillio o arferion lleol a'n gwaith gyda'n gilydd a defnyddio hyn i feithrin ymwybyddiaeth, dealltwriaeth a chyfleoedd cryfach ar gyfer cydweithio.
3. Defnyddio sgiliau sy'n eich galluogi i asesu, mesur a chefnogi adrodd ar effaith cydweithio ledled Cymru
4. Gyda chefnogaeth gan y tîm byddwch yn cyd-arwain rhaglen o gyfathrebu, gweithgareddau a digwyddiadau - ochr yn ochr â rhwydwaith Cymru a thimau cyfathrebu ac ymgysylltu cenedlaethol perthnasol - sy'n meithrin ymgysylltiad, yn cefnogi ein huchelgeisiau, ac yn codi ein proffil yng Nghymru gyda rhanddeiliaid allweddol.

Bydd gennych hanes cryf o feithrin perthnasoedd cryf, gweithio ar draws ffiniau sefydliadol, cipio a chofnodi mewnwelediadau, a chyflawni cyfathrebu ac ymgysylltu cryf yng nghyd-destun elusennau lleol, rhanbarthol neu genedlaethol.

Rydym yn chwilio am unigolyn medrus iawn sydd â sgiliau ymgysylltu a chyfathrebu cryf, chwilfrydedd a'r uchelgais i gyflawni newid go iawn ar gyfer pobl yng Nghymru drwy waith lleol a chenedlaethol Cyngor ar Bopeth.

I wneud cais

Cyflwynwch CV dienw a llythyr eglurhaol sy'n dangos sut rydych chi'n bodloni'r meini prawf hanfodol canlynol:

1. Sgiliau cyfathrebu llafar ac ysgrifenedig rhagorol gyda'r gallu profedig i ysgrifennu a chynhyrchu cyfathrebiadau deniadol.
2. Profiad o feithrin perthnasoedd cryf gyda'r gallu i dyfu a chynnal perthnasoedd gwaith gydag ystod eang o grwpiau ac unigolion sydd wedi'u gwasgaru'n ddaearyddol.
3. Profiad helaeth o ddatblygu a defnyddio gwahanol dechnegau, prosesau a gweithdrefnau cyfathrebu.
4. Profiad sylweddol o ddadansoddi data ymgysylltu o wahanol declynnau (mewnrwyd, e-bost, teclynnau cydweithio fel Slack).

Ein bwriad yw cynnal cyfweliadau yn ystod yr wythnos sy'n dechrau 29 Mehefin 2026 gyda'r opsiwn o gyfweliad wyneb yn wyneb yng Nghaerdydd, neu ar-lein.

Mae Tegwch, Amrywiaeth a Chynhwysiant o bwysigrwydd strategol o fewn y sefydliad ac yn cael ei gydnabod fel rhan annatod o bopeth a wnawn fel gwasanaeth.

Yn ganolog i'n cenhadaeth Tegwch, Amrywiaeth a Chynhwysiant mae adeiladu timau amrywiol a chynhwysol y mae pawb yn teimlo'n rhan ohonynt. Credwn fod cynhwysiant yn fater cyfiawnder cymdeithasol - egwyddor sy'n sail i'n holl waith Tegwch, Amrywiaeth a Chynhwysiant. I'r perwyl hwnnw, rydym yn croesawu'n arbennig geisiadau gan bobl yr hoffem eu gweld yn cael eu cynrychioli'n well yn ein sefydliad a'n sector - pobl o liw, pobl LHDT+ a phobl anabl. Byddwn yn cynnig cyfweliad i ymgeiswyr anabl sy'n nodi eu bod yn dymuno i'w cais gael ei ystyried o dan ein Hymrwymiad Cyfweliad Hyderus o ran Anabledd lle maent yn bodloni ein meini prawf dethol yn eu cais. Mae rhai o'n rolau'n denu nifer fawr o geisiadau ac mewn rhai amgylchiadau lle nad yw'n ymarferol nac yn briodol, efallai y byddwn yn cyfyngu ar nifer y cyfweliadau a gynigir i ymgeiswyr anabl a rhai nad ydynt yn anabl. Byddwn yn darparu addasiadau rhesymol yn ôl yr angen. Rydym yn dilyn y model cymdeithasol o anabledd.

Rydym yn gyflogwr hyblyg, felly gallai'r rôl hon fod yn addas i unrhyw un sy'n well ganddo drefniant hyblyg i helpu eu cydbwysedd rhwng bywyd a gwaith – mae llawer o'n cydweithwyr yn treulio'r rhan fwyaf o'u hamser yn gweithio o bell. Er ein bod ni'n ffafrio dull cymysg rhwng swyddfa leol, os oes un yn agos atoch chi, a chartref, rydym yn agored i fod yn hyblyg o ran lleoliad, ond weithiau gall rôl olygu bod angen i chi fod wedi'ch lleoli mewn lleoliad penodol; os felly, bydd manylion yn cael eu cynnwys yn yr hysbyseb neu'r disgrifiad swydd. Gellir trafod hyn yn fanylach yn ystod eich cyfweliad.

Mae Cyngor ar Bopeth Cenedlaethol yn gweithredu o swyddfeydd yng Nghymru a Lloegr, gyda 4 swyddfa ranbarthol yng Nghaerdydd, Llundain, Birmingham a Leeds, felly rhaid i bob ymgeisydd llwyddiannus fod wedi'i leoli yng Nghymru neu Loegr.

Mae ein hymrwymiad i lesiant cydweithwyr yn cael ei adlewyrchu yn y ffaith ein bod wedi ennill Gwobr Aur yn y categori Iechyd a Llesiant, yn ogystal ag Enillwyr Cyffredinol, yng Ngwobrau Profiad Gweithwyr 2022.

Byddwch yn ymwybodol nad yw Cyngor ar Bopeth yn sefydliad sy'n noddi. Oherwydd hyn, rhaid bod gan yr ymgeisydd llwyddiannus yr hawl i weithio yn y DU eisoes neu allu sicrhau'r hawl i weithio yn y DU yn annibynnol

Rydym wedi ennill y wobr elusen orau ym mynegai cyflogwyr y Trydydd sector, gyda Cyngor ar Bopeth yn cael ei gydnabod fel sefydliad sydd nid yn unig yn blaenoriaethu'r bobl rydym yn eu gwasanaethu ond sydd hefyd yn rhoi pwyslais ar lesiant ei weithwyr.

Os bydd nifer uchel o geisiadau, rydym yn cadw'r hawl i gau'r broses gais yn gynnar.

Bydd y swydd wag hon yn cau am 23.59 ar y dyddiad cau.