Support service officer jobs in Nottingham

We're looking for an experienced Senior Project Manager to join our Change & Transformation team and lead complex projects that support strategic change across the Royal British Legion.

This is an exciting time to join RBL as we deliver our new 10-year strategy. Our Change & Transformation function plays a key role in helping the organisation prioritise, deliver and embed change that improves how we support the Armed Forces community.

As part of our ongoing transformation, the Change & Transformation function has recently transitioned to a capability-led model built around Change, Delivery and Reporting. Together, these capabilities provide the leadership, governance, delivery expertise, change support and portfolio insight needed to successfully drive and sustain organisational change.  

As a Senior Project Manager, you will take accountability for delivering projects from initiation through to closure, ensuring they are aligned to organisational priorities, governed effectively and deliver measurable outcomes and benefits.

Reporting to the Head of Change Delivery, you will develop and manage delivery plans, budgets, resources and project controls, ensuring risks, issues and dependencies are actively managed throughout the project lifecycle. You will provide clear insight and assurance to sponsors and senior leaders, supporting effective decision-making and project governance.
You will build strong relationships with sponsors, stakeholders, suppliers and delivery teams, confidently navigating complex environments and balancing competing priorities. You will represent projects within governance and executive forums, providing recommendations and constructive challenge where required.

Working collaboratively across Change & Transformation and the wider organisation, you will help ensure successful implementation and benefits realisation, while also contributing to the continuous improvement of project delivery practices and supporting the development of Project Managers and Project Support Officers through coaching and guidance.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will be expected to travel regularly in the course of your work including regularly to London Haig House. You will be contracted to your home address, where you will be expected to work when not travelling.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates: First-stage interviews will be held between 19–21 August 2026 and will consist of an assessment together with values-based and technical interview questions. Candidates who are successful at this stage will be invited to participate in a second-stage culture session, with timings to be confirmed.     
     
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Regional Volunteer Team Lead- Scotland and North-East England 

CSSC 

Remote 

£33,000.00 

Full-time 

Perm anent 

Membership Organisations 

Job description 

Pay: £33,000.00 per year 

Job description: 

Position: Volunteer Team Leader 

Location: Remote in Scotland and North-East England

Full-time Salary: £33,000 + car 

Job Title- Volunteer Team Leader 

Department- Volunteer Delivery 

Reports to- Head of Change 

Grade- Team Leader 

Job Purpose 

To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level. 

Key accountabilities 

• To support volunteers to deliver a regional and local programme that:

• Aligns to the CSSC strategy, mission, vision and values

• Adheres to operating processes, framework and legislation

• Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC 

• To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events. 

• To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success. 

• To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members. 

• To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC. 

Dimensions 

No. of direct reports: 0 

Total staff overseen: 0 

Internal contacts: Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing andCommunications Team 

External contacts: Regional and Area Officers, Communications Officers, Event volunteers 

Person Specification:  

Personal effectiveness - Essential 

• Ability to manage and organise time and workload effectively. 

• Resilient and flexible with the ability to work under pressure 

• Ability to build and manage strong working relationships. 

• Able to work independently and as part of a team. 

• Personal drive and enthusiasm with a positive attitude and a desire to succeed 

• Committed to continuous improvement 

Skills, experience & qualifications: 

Essential 

• Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevant qualification. 

• Intermediate to advanced level of MS word and Excel 

• Ability to communicate both through written and verbal 

• Full UK driving licence as travel will be required for this role 

Desirable 

• A relevant degree or professional qualification in volunteer management 

is not essential but may be advantageous. 

• A working knowledge of CRM and digital Event Management Systems 

• Experience with building and working with high performing teams 

Job Type: Full-time, Permanent 

Benefits:  

• Additional leave 

• Company car 

• Company pension 

• Cycle to work scheme 

Experience: 

• Volunteer Management: 3 year (preferred) 

Licence/Certification: 

• Driving Licence (required) 

Work Location: Remote 

Head of Communications in the Parish Support Team for the Diocese of Derby, shaping communications strategy and storytelling across a region serving over one million people.

Location: Hybrid – minimum 2 days per week in Derby

The Diocese of Derby takes in the City of Derby, all of Derbyshire, and small parts of Staffordshire and South Yorkshire - with over 1.1 million people living in the area it covers. Through churches, schools, hospitals, prisons and community initiatives, the Church of England plays an important role in local life. Its ministry reaches into urban and rural communities alike, supporting everything from work on local estates to farming and environmental initiatives, as it seeks to share the good news of Jesus and serve people of all ages and backgrounds.

We're looking for a Head of Communications to help tell that story. Reporting to the Director of Strategy and Engagement, and leading a team of three (Internal Communications Officer, Media and Campaigns Officer, and Parish Communications Enabler), you'll provide strategic leadership for communications across the diocese, helping it communicate with clarity, consistency and confidence.

In this role, you'll have the opportunity to:

• Lead and inspire a talented Communications Team, providing clear direction, setting priorities and creating the conditions for colleagues to thrive.
• Shape and deliver the communications strategy, turning priorities into compelling campaigns that engage audiences and support the Church's mission.
• Champion the voice, brand and digital presence, ensuring consistent, creative and impactful communications across all channels.
• Develop and drive a proactive storytelling approach, uncovering and sharing inspiring stories of faith, ministry, growth and transformation from communities across the diocese.
• Act as a trusted adviser to bishops and senior leaders on media relations, reputation and crisis communications, while building strong partnerships to raise the profile and influence.

If you're an experienced communications professional with strong editorial instincts, excellent writing skills and a talent for building trusted relationships, we'd love to hear from you. You'll have the opportunity to work closely with bishops, archdeacons and other senior leaders, helping to communicate the vision, priorities and stories with clarity, confidence and care.

Benefits:

• Generous pension – up to 10% employer contribution
• Excellent holiday allowance – 38 days (includes bank holidays), plus the option to buy 5 more days.
• Life assurance 2x annual salary (subject to pension enrolment).
• Simply Health Cash Plan – offering 24/7. GP access, eye test vouchers plus more
• Employee Assistance Programme providing mental health support
• Additional leave options, including spiritual retreat days, volunteer days and more
• One fully funded module per year through our Deepening Discipleship Training
• Staff can borrow a free corporate pass to Chatsworth House
• Access to the Electric Vehicle Leasing Scheme

For further details please see the candidate pack.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates:

• Closing date: Sunday 9th August
• Charisma vetting interviews will be completed on a rolling basis and must be completed by: Tuesday 11th August
• Interviews with Diocese of Derby:
  • 1st stage: w/c 24th August
  • 2nd stage: 8 September

This role requires an enhanced DBS and Safeguarding check.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please contact our Operations Teams. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.

Location: Remote with regular travel to multiple locations (including Head Office in London)
Contract Type: Full-Time, Standard Contract
Reports to: Executive Headteacher
Responsible for: Curriculum Leads and Teaching Staff
Start Date: 4th January 2027 

Please note: Applicants who successfully pass the initial CV screening will be required to submit a full Equal Education Academy application form in line with KCSIE statutory guidance prior to formal shortlisting and interview.

Interview schedule: 

• Online interview (45mins) - Friday 28th August 2026.

• In-Person Assessment Day (London) - Friday 11th September 2026.

About Equal Education Academy (EEA)

Equal Education is excited to launch a new online academy for Key Stage 4 students, accredited under the DfE’s Online Education Accreditation Scheme (OEAS). We deliver high-quality alternative education tailored for learners facing barriers to education or with complex needs. This includes young people with SEND, SEMH needs, interrupted schooling, Children Looked After, and those requiring specialist or alternative provision.

Guided by our values of Belong, Empower and Aspire, we provide a safe, inclusive, and aspirational environment. We align with DfE guidance and aim to meet OEAS standards, ensuring that safeguarding, particularly online, is the foundation of our culture.

Purpose of the Role

The Head of Centre will provide strategic and operational leadership for Equal Education Academy, ensuring the delivery of high-quality, inclusive, and trauma-informed online provision. Serving as the Academy’s Special Educational Needs Coordinator (SENCO) and Designated Safeguarding Lead (DSL), the postholder will embed safeguarding, inclusion, and wellbeing into all organisational decision-making.

Key responsibilities include leading SEND and safeguarding strategy (including overseeing the Single Central Record)  delivering high-impact staff training, and driving rigorous quality assurance by monitoring and reviewing teaching and learning practices. 

Working collaboratively across the Academy and the wider Equal Education Limited group, the Head of Centre will serve as a vital operational bridge, facilitating seamless collaboration and synergy between Equal Education Academy and Equal Education Limited. Operating at the intersection of both entities, the post-holder is uniquely positioned to identify and leverage cross-group resources, optimising them to drive the growth and development of the Academy. By championing alignment across the ecosystem, this pivotal role ensures that the Academy’s functions, team, and strategic objectives are seamlessly integrated within the wider organisation.

Key Responsibilities

1. Strategic Leadership & Quality of Education

• Support the Executive Headteacher in setting the Academy’s strategic direction and ensuring compliance with OEAS/DfE standards.

• Monitor and review teaching and learning across the Academy, using lesson observations, work scrutiny, and data analysis to drive pedagogical improvement.

• Contribute to the Academy Improvement Plan and lead on inspection readiness and quality assurance activities.

• Lead on developing and implementing a program of CPD and training for new staff. Ensuring the team is aligned under the vision and values of the EE Academy.

• Facilitate operational synergy between Equal Education Academy and Equal Education Limited, leveraging group resources to optimise performance.

2. SEND Leadership (SENCO)

• Coordinate all SEND provision, ensuring the identification, assessment, and effective support of learners with complex needs.

• Oversee EHCP management, annual reviews, and the development of targeted Individual Learning Plans (ILPs).

• Oversee PEP management for Looked After Children

• Champion inclusive pedagogy, ensuring all staff adopt trauma-informed and adaptive teaching strategies.

• Manage multi-agency collaboration with families, local authorities, and external professionals to secure positive learner outcomes.

3. Safeguarding and Wellbeing (DSL)

• Serve as the Designated Safeguarding Lead (DSL), maintaining oversight of all safeguarding systems, referrals, and online safety protocols.

• Ensure policies remain compliant with Keeping Children Safe in Education (KCSIE) and best practice.

• Promote a culture of vigilance, ensuring learner wellbeing, attendance, and emotional safety are central to all Academy functions.

• Lead on multi-agency safeguarding processes and provide expert advice to the leadership team.

4. Leadership & Staff Development

• Design and deliver high-impact staff training programs, specifically focusing on safeguarding, online pedagogy, SEND frameworks, and inclusive, trauma-informed practice.

• Lead staff appraisal, coaching, and professional development to ensure high standards of accountability and growth.

• Foster a collaborative, reflective culture, supporting recruitment, induction, and retention.

• Support learner engagement, attendance and successful transition pathways

• Contribute to self-evaluation and school improvement activities

5. Partnership Working, Influence and Professional Representation

• Build and maintain effective relationships with internal stakeholders to drive seamless integration between Equal Education Academy and the wider Equal Education Limited group.Work closely with the Executive Headteacher, Group CEO and relevant members of operational teams to ensure effective collaboration across the group. 

• Develop and sustain effective partnerships with families, schools, local authorities, virtual schools, and external agencies.

• Support policy development, implementation, and review.

• Represent Equal Education at professional meetings, conferences, and external forums.

• Undertake any other duties reasonably directed by the Headteacher or Executive Headteacher.

• Contribute to strategic planning and organisational development, effectively pitching ideas and challenging the status quo.

• Ability to constructively and professionally challenge colleagues and stakeholders at all levels, including leadership as necessary, in the interest of managing risk and developing a quality service offering.

Person Specification

Essential Qualifications and Experience

• Qualified Teacher Status (QTS).

• National Award for SEN Coordination (NASENCO). 

• Significant (3 years minimum) senior leadership experience in a school, AP, SEND, or online setting within the last year. 

• Proven experience in designing and delivering whole-school staff training.

• Extensive (1 year minimum) experience as a DSL (safeguarding) and SENCO (SEND provision).

• Deep understanding of KCSIE, the SEND Code of Practice, and OEAS/DfE requirements.

• Experience in reviewing teaching and learning to drive quality improvement.

• Significant experience supporting children and young people with barriers to learning and/or emerging or complex needs, including those with SEND, SEMH needs, interrupted education, Children Looked After, and learners requiring specialist or alternative provision.

• Significant experience supporting learners with EHCPs and complex needs, while coordinating multi-agency support and collaborating effectively with local authorities, schools, and external agencies.

• Experience contributing to quality assurance, school improvement or inspection readiness activities. 

Skills and Attributes

• Strong strategic, operational and project management skills

  • Ability to manage complex projects in an organised manner, develop project plans with effective tracking (e.g. Project Initiation documents, gantt charts,   reporting on key metrics, meeting key milestones and working to budgets). 

  • Ability to lead projects and processes in a collaborative way, identifying and engaging key stakeholders to ensure efficiency and avoid duplication of work across a group business structure. 

  • Demonstrates a commercial mindset, with the ability to articulate business cases, work effectively with budgets and interpret information effectively. 

• Excellent communication: capable of building high-trust relationships with staff, families, and local authorities.

• Resilient, reflective and adaptable. A champion of inclusion: deep commitment to supporting vulnerable learners and EEA’s values.

• Strong organisational skills, data-literate and improvement-focused with the abilities to support and develop colleagues. 

• Analytical mindset, able to challenge own assumptions and adapt based on learnings.

• Up to date educational landscape knowledge and a desire to remain informed of sector shifts and updates.

General

The post-holder will be provided with the technology required to complete their role. Equal Education works exclusively on Apple devices using Google software.

Equal Education is committed to safeguarding and promoting the welfare of children and young people. All colleagues are expected to share this commitment. The post is subject to Enhanced DBS clearance, right to work in the UK, and two satisfactory professional references (one from the last employer). 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.

Corporate Partnerships (Fundraising) Senior Lead 

Salary: £47,463 to £51,090 FTE (offer dependent on experience) pro rated at 0.6 FTE, plus £312 p.a working from home allowance (see below for more details on remuneration)

Contract: Part-time (0.6 FTE), permanent, remote first/home-based. 

Location: Remote, but with the expectation of flexibility to travel regularly to London and occasionally to other locations in the UK. (Applicants residing outside mainland UK will not be considered.)

About Voice 21 

Oracy is our ability to articulate our ideas, develop understanding, and engage with others through speaking, listening and communication. Like reading, writing and maths, oracy is fundamental for learning and life. Every child should be taught how to use their voice to thrive in education and beyond. Voice 21 is the national charity on a mission to secure high quality oracy education for every child. We know that teaching oracy skills improves children’s confidence, wellbeing, engagement and attainment. We support teachers and school leaders to weave oracy into everyday teaching and whole-school culture, to transform learning and outcomes for their pupils. We focus where we can make the most difference, in state schools that serve economically disadvantaged pupils. We also work to influence national policy and champion oracy across the education system. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has. 

About this role 

Voice 21 is a rapidly growing national charity with a bold new strategy to 2030 and ambitious plans to double its fundraised income over the strategic period. We see significant potential for the corporate sector to engage with our work and support our mission to transform education and outcomes for young people. We are looking for an experienced corporate fundraising specialist to drive growth of our burgeoning Corporate Partnerships programme, unlock exciting new opportunities for support, and lead on developing new voluntary income from corporate partnerships. 

In this role, you will champion creative, insight-driven new business development and account management, ensuring partnerships are meaningful, mutually beneficial, and aligned with our mission. The role will encompass research and qualification, engagement of potential corporate partners, developing propositions and proposals, pitching and securing new partners, and relationship building and stewardship. This opportunity will suit someone proactive and self-motivated, with demonstrable experience of developing new corporate partnerships income from scratch, who is comfortable working independently, skilled in building relationships at all levels, and driven by Voice 21’s mission.

Main responsibilities 

• Working collaboratively across the organisation to build trusted relationships internally, maximise opportunities, and ensure corporate partnerships support our strategic objectives.

• Identifying and delivering opportunities to develop new partnerships, securing and onboarding new corporate partners through targeted engagement.

• Building and maintaining sustainable relationships with corporate contacts, ensuring excellent engagement and stewardship.

• Building and managing a robust pipeline of prospective partners, ensuring a strategic and targeted approach to new business.

• Collaborating across teams to shape and deliver high-value, mutually beneficial partnership proposals that align with organisational priorities. 

• Providing strategic support to the Head of Fundraising and Senior Leadership Team, ensuring where appropriate that senior colleagues are fully briefed and prepared.

• Contributing your sector knowledge, expertise and specialist insights to inform strategy and innovation and assist decision-making.

Your progression 

 Within 1 month, you’ll:

• Learn about the organisation, our mission, impact and case for support; understand our supporters, our fundraising strategy and activities; connect with colleagues and start to build key relationships. 

Within 3 months, you’ll:

• Review corporate partnerships strategy; build targeted list of new corporate prospects; develop partnerships propositions with colleagues. 

 Within 6 months, you’ll:

• own and start to execute corporate partnership strategy; drive pipeline development and prospect engagement; set longer term objectives and KPIs for the programme. 

Person specification 

• Demonstrable experience of setting up a corporate fundraising programme, with a track record of securing five-figure+ relationships and raising income to target.

• Knowledge and/or experience of a wide range of corporate income streams, from strategic partnerships and sponsorships, to cause-related marketing, employee engagement, gifts in kind, etc.

• Strong commercial awareness, with ability to identify and prioritise high-value opportunities. 

• Proactivity and assertiveness, with the ability to recognise and act on new opportunities, along with the tenacity to secure meetings. 

• Experience of building a portfolio of corporate sector prospects and managing a pipeline of opportunities. Ideally with experience of using Salesforce (or another CRM system) to manage pipelines, track performance, and report on outcomes.

• Excellent interpersonal skills with the ability to build and maintain relationships at all levels, negotiating and influencing to achieve successful outcomes. 

• Excellent written and verbal communication skills, with confident and engaging presentation abilities.

• Strong organisational skills and the ability to manage multiple priorities effectively.

• Knowledge of fundraising legislation, ethics, compliance, and data protection requirements.

• Self-motivated, comfortable working autonomously, and able to take ownership of own performance. Comfortable in a fast-paced, iterative culture.

Who you’ll work with: Your line manager will be the Head of Fundraising. There is also a full-time Fundraising Officer in the team who will provide some support for this role. The postholder should expect to work regularly with the CEO and wider leadership team. Fundraising sits within Voice 21’s Operations Directorate.

Where you’ll work: All Voice 21 staff work remotely and this is a home-based role, with some travel expected to our London office (near Victoria station) and elsewhere for meetings. Occasional overnight stays may be required. Voice 21 pays all travel and accommodation expenses.

Why work for Voice 21?

Tackle a vital challenge, with great people. Voice 21 exists to transform children's learning and life chances through talk and we are aiming to be working with 2000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support. 

Output focused culture, with flexible working opportunities. We have an agile and flexible approach; our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively. 

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent - whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

Great benefits. 36 days holiday (inclusive of bank holidays and a 3 day Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme. 

Remuneration. Our pay is a band and spine point approach, whereby up to 7 years (depending on starting point) annual pay progression is automatically available.

How to apply

Please submit your C.V. clearly summarising your work experience and achievements, along with a written statement (max. length 1,000 words / 2 sides of A4) that addresses these three questions: 

1. Please tell us about the highest value corporate partnership you have personally secured and which you developed from start to finish:

• How did you go about identifying the prospect and opportunity?

• How did you go about developing the relationship before you secured the partnership?

• What were the features of the partnership and what was the value for the charity and the company?

• What was your role in developing the pitch and how did you go about landing the deal?

• What was the outcome and/or impact of securing this partnership?

1. Reflecting on the example you have shared, what did you learn from this experience? And how does that learning show up in your approach to corporate partnerships fundraising? 

1. What interests you about Voice 21, and about undertaking this role specifically? What do you anticipate will be the challenges and opportunities in this role? 

Closing date:  9am Monday 24th August. (We reserve the right to close applications before the stated closing date if a sufficient number of suitable applications is received.)

Interview dates: 1st stage virtual interviews (via Zoom) expected to be held on Thursday 27th August. Candidates progressing to 2nd stage will be invited to interview in person at our central London office, expected to be on Wednesday 2nd September.

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. 

Voice 21 is a diverse and inclusive workplace and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. By offering a salary range, we demonstrate our commitment to considering a wide range of applicants who may bring different perspectives and levels of experience.

Operations Manager 

Organisation: Religions for Peace United Kingdom (RfPUK)

Salary: £38,000 – £42,000 

Hours: Full-time (40 hours per week). Core working hours are 9:00 am – 5:00 pm, Monday to Friday. Home-based employees are expected to be available and responsive during these hours.

Contract: Fixed-term (12 months) 

Location: Home-based / hybrid (occasional travel)

Reporting to: Chair of the Board of Trustees

About the role

We are seeking an experienced Operations Manager to take full operational responsibility for a small, ambitious charity. You will run governance, compliance, contract management, finance liaison, data protection, safeguarding, HR, and grant administration. You will work directly with the Chair.

This is a leadership role for someone who can run the day-to-day operation to its required compliance independently. This is NOT an administrative support role.

Key responsibilities

• Board administration (agendas, minutes, documents, filings, trustee records)

• Contract and grant administration (drafting, tracking, compliance)

• Finance liaison (working with finance service provider, accountant, treasurer)

• Compliance (GDPR, safeguarding, risk register, Charity Commission filings and all charity related issues)

• HR and resource management

• Website and social media coordination

Essential criteria

• 4+ years in a leadership or senior operations role within a charity or not-for-profit

• Experience as a board secretary or company secretary

• Experience drafting contracts and managing compliance

• Knowledge of CIO governance and Charity Commission requirements

• A proactive, self-starting approach

• Excellent attention to detail and written English

Desirable but not essential

• Experience in the interfaith or multi-religious sector

• CGI qualification (or working towards)

Infrastructure Requirements (BYOD)

RfPUK operates a Bring Your Own Device (BYOD) framework where paid staff provide their own personal computer hardware to access our systems. All work is web-based via Google Workspace for Charities and does not require high-specification hardware. The charity provides all system user licenses and funds required antivirus software for work devices, but does not provide or fund personal hardware or domestic utility bills.

What we offer

• Real ownership of a charity's operations

• Direct reporting to the Chair – simple management structure

• Salary £38,000–£42,000

• 25 days annual leave plus public holidays

• Our workplace pension scheme is in line with statutory requirements, with employer contributions (3%).

• Home-based working with a structured core hours framework (9:00 am – 5:00 pm, Monday to Friday)

How to apply

Please send your CV and a cover letter (maximum two pages) 

Closing date: 20 August 2026

Interview Date: 24 August 2026

Only shortlisted candidates will be contacted.

Safeguarding statement: RfPUK is committed to safeguarding. 

Equal opportunities: RfPUK is an equal opportunities employer.

_______

[End of Advert]

BUSINESS DEVELOPMENT MANAGER - HERITAGE PORTFOLIO

Restore Information Management (Restore) is the UK’s largest UK-owned records management company, helping organisations securely protect, manage and transform their information. For more than 30 years, Restore has supported businesses and public sector organisations across the country to access, store and manage both physical and digital records safely, efficiently and compliantly.

As part of Restore, Restore Heritage Storage provides specialist storage and preservation services for some of the UK’s most valuable heritage collections, artefacts and archives. Working with museums, universities, archivists, researchers and private collectors, Restore helps ensure culturally and historically significant objects are protected for future generations.

Restore is now seeking a Business Development Manager to drive new business generation, pipeline development and revenue growth across its specialist heritage storage offering. This is a consultative, relationship-led role, working with organisations that require trusted long-term partners to safeguard valuable, sensitive and often irreplaceable heritage assets.

The successful candidate will inherit a defined book of existing customers, with responsibility for managing, retaining and growing that portfolio, alongside developing new business opportunities across the heritage, archive, cultural, academic and public sectors.

To succeed in this role, you’ll bring:

• Proven experience in business development or sales, with a demonstrable track record of securing and pipelining new business or partnerships
• Experience of working with specialist storage environments, ideally across archives, museums, libraries and public or private sector organisations; and/or experience of selling services or products into museums, archives, libraries, universities and wider heritage organisations#
• Strong account management experience, with the ability to steward longer-term relationships through a consultative and credible approach
• Excellent communication and presentation skills, with the confidence to engage senior stakeholders and represent Restore at relevant heritage, archive and sector events
• A self-motivated, organised and autonomous working style, alongside a willingness to travel across the UK

This is an exciting opportunity to join a specialist, respected and growing part of Restore’s business, helping organisations protect and preserve collections of national, cultural and historical significance.

Please see the candidate pack for full details.

 

For an informal and confidential discussion about the role, please contact: Katherine Anderson-Scott, Executive Director at Charisma Charity Recruitment.

Closing date: Thursday 30 July 2026

Charisma vetting interviews will be carried out across the campaign.

Interview date with Restore: Late July / early August

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

 

Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please contact our Operations Team. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the role.

If you have served in the armed forces or are a military spouse/partner, please declare your status to be considered under the Armed Forces Covenant Fund Employer Recognition Scheme, by contacting our Operations Teams. Charisma will ensure all candidates who disclose that they wish to apply under this Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the role.