Supporter care manager jobs in Paddington, greater london

As Digital Marketing Officer at Crimestoppers, you’ll help bring powerful campaigns to life through engaging digital content, social media and short‑form video. Working across Crimestoppers and our youth service, Fearless, you’ll play a hands‑on role in planning, creating and sharing content that encourages people to speak up and stop crime completely anonymously. This is a fast‑paced, creative role where you’ll build your digital skills, collaborate with passionate colleagues and young people, often feature on camera, and see the real‑world impact of your work from day one.

This role would suit someone who is creative and curious, enjoys making digital content, feels comfortable learning by doing, and is keen to start or develop a career in digital media.

You'll find the full job pack along with this add; please have a read before submitting a CV and covering letter.

1 year FTC | Head office based | £27,818 | Basic DBS required

Group Head of Finance
Eltham College Family of Schools | South East London
Salary circa £75,000 + excellent benefits

A rare opportunity to join one of London’s leading independent school groups at a genuinely exciting point of transformation and growth.

The Eltham College Family of Schools — comprising Eltham College Senior School, Eltham College Junior School and Blackheath Prep — is a high-performing, values-led organisation with an outstanding reputation for academic excellence and a rich co-curricular offering. Named London Independent School of the Year 2024 by The Sunday Times, the group continues to thrive despite wider sector challenges.

This is a pivotal appointment.

The newly created Group Head of Finance role offers the chance to step into a business that is not only successful, but evolving — with significant change underway across systems, structure and ways of working. For a commercially minded and hands-on finance leader, this is an opportunity to truly get your teeth stuck into something meaningful.

The opportunity

Reporting to the Bursar and working closely with the Executive Team, you will act as the senior finance professional across the group, providing both strategic leadership and operational oversight.

Crucially, you will join at a time of real momentum:

• A new finance system is being implemented across the group, requiring leadership to embed, optimise and enhance reporting capability
• The finance function is undergoing restructure, offering the opportunity to shape team design, capability and future direction
• There is a clear mandate to modernise processes, strengthen controls and drive efficiencies
• Senior stakeholders are engaged and open to fresh thinking and improvement

This is not a role where you simply maintain — this is a role where you build.

You will lead financial planning, reporting and governance across all three schools, supporting key strategic decisions including investment, estates development and long-term financial sustainability. Alongside this, you will remain close to the detail, ensuring operational excellence across the finance function.

The environment

Set across a stunning 70-acre campus in south-east London, Eltham College combines heritage with ambition. The group benefits from strong financial foundations, high demand, and a clear vision for continued success.

It is a collaborative and values-driven environment, underpinned by a commitment to education, development and community. Staff benefit from excellent facilities, strong leadership, and a culture that genuinely invests in people.

The person

We are looking for a qualified accountant with strong technical grounding and proven experience operating in a senior finance role.

You will bring:

• Experience of leading finance within a complex, multi-entity or multi-site environment
• A track record of improving systems, processes and controls
• The ability to lead through change and bring teams with you
• Strong stakeholder engagement skills, with the credibility to influence at senior level
• A proactive, hands-on approach with the ability to balance strategy and delivery

Experience within education or the independent school sector would be beneficial, but is not essential.

Why join?

This is an opportunity to join a thriving organisation that is not standing still — but actively investing in its future.

You will play a key role in shaping a modern, high-performing finance function, with the autonomy and support to make a real impact. For someone motivated by change, improvement and leadership, this role offers both challenge and reward in equal measure.

If interested do get in touch with Rosemary Pini from Allen Lane who is partnering with Eltham College with this vacancy.

About us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations.

Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.

Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.

About you
The Head of Engagement and Storytelling will develop compelling content and channels for a wide range of audiences, to showcase the astonishing wonder of microbes, the transformative power of microbiology and the essential contribution of microbiologists.

This role reports to the Chief Communications Officer and will requires collaborative working with members of the Society's governance structure and the Heads of Scientific Programmes and Development Opportunities respectively, responsible for creating and delivering the society's overall communication strategy across all channels including social media and website, overseeing policy and membership engagement activities, promoting member expertise to policymakers in the UK and internationally and encourage member engagement through opportunities the Society's 'Get Involved' campaign.

The postholder will have experience working within science communication, displaying strong scientific knowledge while delivering high impact engagement campaigns. It is essential to have experience in People Management as this role oversees the different branches of the Engagement and Storytelling theme covering Communication, Policy and Membership.

Please note that the organisation operates a hybrid working policy.

For more information about the Society, please visit our website.

Our generous benefits package includes;
• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care

To Apply

Please attach your CV and Cover Letter.

Please note that only shortlisted candidates will be contacted.

Interviews will be held in-person at the Microbiology Society Office.

Closing date: 8th May 2026

It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.

The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Welsh Language Coordinator

We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills.  

Position: Welsh Language Coordinator

Location: Home Based, Travel will be required to undertake this role.

Hours: Part-time, 22.5 hours per week

Salary: £27,500 - £29,000 pro rata (dependent upon experience)

Contract: Fixed term until 31st March 2027, extension possible subject to funding

Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

The Role

As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity’s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language.

Main duties include supporting the wider organisation and our UK and international customers through:

• To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project
• Identify settings and recruitment of practitioners for the delivery of training courses
• Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training
• Provide support to practitioners to ensure learning from the training is implemented in the workplace
• Development of resources to ensure training influences practice
• Delivery of live interaction sessions with practitioners and other partners
• Collection of data, monitoring and tracking the progress of participants
• Provide regular written reports identifying progress against targets
• Systematically gather and record sector intelligence and research
• Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status.

About You

To be successful in the role you will need the following skills and experience:

• Effective communication skills - fluent in both English and Welsh
• Knowledge of the benefits and value of the Welsh language in the early years sector
• Experience of using a range of IT applications including Microsoft Office/ Excel
• Excellent administrative skills with attention to detail
• Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to
• Enthusiasm for quality early years, childcare and play work opportunities
• Ability to meet deadlines and prioritise a busy workload
• An enthusiastic, self motivated, organised, team worker and networker
• Ability to work independently and use their own initiative
• Ability to organise and prioritise work with a minimum of supervision

In order to fulfil this role you must have the use of your own transport and the ability to travel as needed.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.

Wellbeing of Women is looking for a Senior Health Information Officer to turn complex health information into compelling accessible content for diverse audiences. You’ll lead the delivery of our health information from website content and monthly education webinars to social media copy. This is a full time, permanent role at a salary of circa £33,000 per annum. Location: Hybrid - Remote and London Office (with occasional UK travel for meetings and events).

We are recruiting a Sessional Counsellor to join the Children and Young People’s (CYP) Community Counselling service.

Do you want to support children and young people (CYP) with mental health concerns? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our vision to ensure everyone in Hertfordshire will feel supported with their mental health?

If the answer to all of these is yes, we want to hear from you.

Job title: Sessional Counsellor (CYP)  
Reference Number: 329
Reports to: CYP Senior Counsellor
Salary: £30 per clinical hour
Contract: Freelance / Contractor (Dependent on the schedule of services agreed)
Work Pattern: Variable - to be agreed based on the schedule of service being delivered by the Sessional Counsellor. Work will be completed within the service operational hours of: 7:30am-10:30pm (7 Days a Week, excluding bank holidays). 
Based: Counselling will be delivered from varied venues across Herts county (e.g. HMN wellbeing centres, community venues, schools). Some remote work from home is permitted and to be agreed with your line manager.

About the Project

The Children and Young People’s (CYP) Community Counselling service is a new Herts Mind Network service, whose aim is to provide accessible, timely and high quality countywide counselling to local children and young people. Our CYP Community Counselling Service will deliver a blend of face-to-face, online, 1:1 and group counselling to enable young people to obtain impactful therapeutic support for the mental health difficulties they are facing, in a way that suits them.

The objectives of the CYP Community Counselling Service are:

• To support the emotional wellbeing of children and young people experiencing mental health issues in Hertfordshire.
• To provide high quality counselling, both face-to-face and online that is tailored to the child or young person and incorporates all facets of their life.
• To promote early intervention and prevention through an accessible and flexible counselling service that champions the strengths and self-resilience of children and young people.
• To work actively, inclusively and collaboratively with local children, young people and their families.
• To be a key partner of the Hertfordshire CYP MHS system, offering and increasing access to community-based help regarding mental health and emotional wellbeing.

About the Role

The CYP Sessional Counsellor post is integral to the delivery of this new community-based clinical service, delivering needs-led, robust and flexible counselling to local CYPF. The postholder will work clinically within the service, delivering group and/or 1:1 counselling either in-person or online. The CYP Sessional Counsellor will deliver a minimum of one therapeutic group or 3 x 1:1 counselling sessions per week. The clinical work of the postholder may take place in varied formats/locations, meeting the needs, requirements and preferences of CYPF accessing the service. The postholder will keep timely, detailed and accurate records, following organisational processes diligently. They will also ensure any concerns regarding CYPF accessing the service are escalated and managed efficiently, keeping the CYPF at the centre of their decision making.

The successful candidate will have a Level 4 qualification diploma or above in counselling, psychotherapy or arts/play therapy AND current registered/accredited/full/qualified membership of one of the following relevant professional bodies (BACP, UKCP, HCPC, BAAT etc.), competency in working within a recognized theoretical framework or therapeutic modality and a minimum of 1-2 years experience working in a therapeutic or counselling capacity with children, young people and/or families.

Closing date: Ongoing. Please complete and submit your application at your earliest convenience to avoid disappointment
Interviews will take place on a rolling basis, on a first come first served basis.
N.B. Please quote reference number 329 when completing your application for this role. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Income Recovery and Enforcement Officer

We are seeking an experienced Income Recovery and Enforcement Officer to manage legal arrears cases and deliver effective, fair outcomes for residents and communities.

Position: Income Recovery and Enforcement Officer
Salary: From £34,381 London weighted or £30,386 regional
Location: London Stratford or Manchester Trafford with hybrid working
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 11th May 2026
Interview Date: 18th May 2026
Start Date: 22nd June 2026

About the role
This is a specialist role within income management, focused on accounts that have progressed to legal stages. You will manage cases from court preparation through to enforcement, including eviction where necessary, balancing firm action with a fair and supportive approach.

Key responsibilities include:

• Managing a caseload across all legal stages of arrears recovery
• Preparing court documentation, including witness statements and case files
• Liaising with external legal representatives and acting as a key point of contact
• Attending court and representing the organisation where required
• Making informed decisions on enforcement action, balancing risk and customer impact
• Handling high volumes of customer contact and meeting performance targets
• Supporting residents with advice and signposting to help sustain tenancies where possible
• Working collaboratively with internal teams including Housing, Finance and Legal

About you
You will bring strong experience in arrears recovery and enforcement, with the confidence to manage complex cases and make sound decisions.

You will have:

• Proven experience in housing arrears recovery and legal enforcement processes
• Knowledge of court procedures including possession action and eviction
• Strong decision making skills and the ability to manage a high volume workload
• Excellent communication skills with the ability to handle challenging conversations
• Good understanding of welfare benefits and tenancy related processes
• Strong organisational, negotiation and influencing skills
• Ability to work independently as well as part of a wider team

About the organisation
The organisation is one of the UK’s leading housing providers, supporting over 250,000 residents across London, the South East and North West. They are committed to delivering high quality homes and services, with a strong focus on community impact and customer outcomes.

They offer a competitive benefits package including a generous pension, annual leave allowance, health cash plan, life assurance and wellbeing support. Diversity and inclusion are central to their culture, and they are committed to creating a fair, accessible and supportive working environment.

Other roles you may have experience of could include: Arrears Officer, Income Recovery Officer, Enforcement Officer, Rent Recovery Officer, Housing Officer, Debt Recovery Officer, Legal Income Officer

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Employee Relations Consultant

Part time (28 hours a week)

£34,750 a year (full time equivalent) £27,800 a year (pro-rata salary)

London, E15 2GW / Hybrid working

Job description

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

At Scope, how we support our people matters. The People Directorate helps create a fair, inclusive and supportive workplace. This role plays an important part in helping managers and colleagues resolve issues early and confidently.

Permanent, part time (28 hours a week)

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

The role

We are looking for an ER Consultant to provide practical advice and support on employee relations matters. The role manages a varied caseload, helps resolve concerns early and ensures policies and processes are applied fairly and consistently.

Reporting to the HR Manager, the role also contributes to wider People Operations work, including policy development and continuous improvement. As Scope continues its digital journey, there is opportunity to help shape how ER support is delivered across the organisation.

You will:

• Manage ER cases including disciplinary, grievance, absence, performance and workplace conflict.
• Provide clear, timely advice to managers and colleagues.
• Support managers through ER processes, including meetings and written outcomes.
• Identify opportunities for early resolution and informal approaches.
• Escalate complex or high‑risk cases appropriately.
• Contribute to policy review, HR projects and improvement work.
• Help build manager confidence through guidance and practical tools.
• Maintain accurate and confidential case records.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About you

You will have experience working in employee relations or a similar HR advisory role, and be confident handling sensitive situations with care and professionalism. You will enjoy working collaboratively and supporting managers to do the right thing.

To be successful, you will have:

• Experience managing ER cases end‑to‑end.
• Good knowledge of UK employment law and fair process.
• Strong communication and organisational skills.
• The ability to manage multiple priorities.
• A calm, empathetic and inclusive approach.

It would be great if you also bring:

• Lived experience of disability or understanding of the social model of disability.
• CIPD Level 5 (or working towards), or equivalent experience.

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident employer, we are committed to ensuring disabled applicants are treated fairly throughout the recruitment process.

If you meet all the essential requirements for this role and choose to apply under the Offer an Interview Scheme (previously known as the Guaranteed Interview Scheme), we will ensure that a fair and proportionate number of disabled applicants are offered an interview.

To opt in, simply tick the relevant box in the application form to let us know you would like to be considered under this scheme.

If you need any changes or support during the recruitment process, please email us via our website.

You can also find more details about asking for adjustments at interview on our website.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

• 27 days holiday and bank holidays
• Flexible, hybrid, and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
• Discounted gym membership, cycle-to-work scheme, and more

How to apply

Click the apply button to create an account and complete your application form.

Closing date for applications: 11:59pm GMT, Thursday 14 May 2026.

Executive Secretary for Quakers in London (QiL)

Help shape the future of Quakerism in London

• London based

• Full-time

• Continuing contract 

• Salary £70k - £80k depending on experience

• Start Date August/September 2026 

Eight Quaker charities in London are merging at the end of 2026.

This exciting role will help shape the practical details of how Quakers in London (QiL) will work, managing one of the charities - London Quakers Property Trust - during its last months before it is formally merged with other Quaker charities, and helping ensure the success of QiL. 

You do not need to be a Quaker, or to have previous experience of Quaker structures, to apply. But you will need to be able to work within a values-led organisation, use Quaker methods of decision making effectively, relate well to a wide range of people, and lead with integrity, care and sound judgement alongside those appointed to volunteer roles. 

You will build a staff team from some current staff and new appointments.

You will be able to move confidently between strategy and delivery,  advise at trustee level, lead staff well, manage complexity, communicate with Quakers operating across different levels throughout London, and ensure that decisions are translated into practical action. 

Key Accountabilities:

• Strategic leadership and organisational development 

• Leadership and staff management 

• Governance and trustee support 

• Operations, compliance, and organisational effectiveness 

• Stewardship of finance, property, and resources 

• Communications, outreach, and stakeholder engagement 

• Committee and Area Meeting support 

You will be able to balance continuity with change: respecting the history and identity of existing communities while helping to build something new at a London-wide level.

Closing date: 4 June 2026 

You will be working within Galop’s specialist advocacy services, providing support to LGBT victims and survivors of abuse and violence in the UK. You will work within the advocacy team to deliver advice, support, and advocacy to thousands of LGBT victims and survivors of interpersonal abuse and violence each year. 
 
You will work directly with LGBT victims/survivors and hold responsibility for part of the operational team management. Your work will focus on needs across all specialisms within Galop: domestic abuse, sexual violence, hate crime, so-called honour-based abuse and conversion practices as they pertain to children and young people. You will be empathetic and thoughtful in your approach to understanding clients’ needs, while remaining boundaried and mindful of self-care. 
 
You will manage a small number of specialist young people’s advocates providing needs-led support, information and advocacy to LGBT victims and survivors. You will also be responsible for scheduling team meetings and reflective spaces and support in chairing these spaces. You will support with ensuring the needs of the wider Children and Young People’s (CYP)  team are understood and opportunities for them to develop their practice are created.
 
As Team Lead, you may also be the first point of contact that many LGBT victims and survivors of abuse and violence have within the National Advocacy and Support team. You will be partly responsible for triaging new referrals that come into service from across the UK and allocating them to the Children and Young People’s team. Your work will enable LGBT people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community. 
 
This post is only available to applicants from the LGBTQ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
 
For more information on this role please download the attached job description. 
 
Location
We will consider applicants based across the UK.

For remote applicants, this role will be home-based with occasional travel to our London office and across the UK, attending our London offices once per month. 

For London-based applicants, this role will be Hybrid, working from our London offices two days a week.
 
Hours
Full time (35 hours per week)
 
Contract
Fixed term until 31 September 2026
 
Line manages 
CYP Advocates 
 
Reports to 
CYP Advocacy and Support Manager 
 
Salary 
London: £39,521.00 per year (Including London Weighting)
Outside of London: £35,224.75 per year
 
Closing Date 
Applications should be submitted by 10:00am on 14th May 2026. 
First round interviews will be held on 26th and 28th May 2026. 
 
REF-227 985

This role builds on work that we have been doing for decades to support and empower LGBT people who have experienced hate crime. Your work will enable LGBT people who live outside of London and in rural areas to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.
 
You will work directly with LGBT victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of hate crime including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
 
You will sit alongside our other advocates supporting LGBT people facing abuse or violence but be part of the Hate Crime team. You will work with mainstream services to ensure the voices and experiences of LGBT survivors are represented in order to make change for our community at a local and national level. You will also work closely with partner organisations in the CATCH partnership, our Pan-London Hate Crime service, by attending meetings and trainings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT people facing abuse and violence. 
 
For more information on this role please download the attached job description. 
 
Location
We will consider applicants based across the UK.

For remote applicants, this role will be home-based with occasional travel to our London office and across the UK. 

For London-based applicants, this role will be Hybrid, working from our London offices two days a week.
 
Hours
Full Time (35 hours per week)
 
Contract
Fixed-term until 31st March 2027
 
Reports to
Advocacy & Support Manager
 
Salary
London: £32,626.66 per year (Including London Weighting)
Outside of London: £28,330.41 per year
 
Closing Date 
Applications should be submitted by 10am on 12th May 2026.
Interviews will be held on 20th May 2026. 
 
REF-227 984

Background: 

Amna envisions a world where refugees have the power to shape their own futures, unbounded by the impact of trauma, conflict and displacement. We are a refugee-led organisation working to expand mental health support and community-led psychosocial services for communities affected by conflict and displacement, giving them the tools to heal, rebuild resilience, and rediscover joy and belonging.    

Our approach is simple and evidence-based, developed in partnership with refugees and psychosocial experts. We work globally to fund, train, and empower frontline organisations and humanitarian workers to deliver trauma and identity-informed care to those affected by displacement. By fostering safe spaces for healing and offering creative and cultural tools and practices, we aim to break the cycle of intergenerational trauma and create lasting change.    

Since 2016, Amna has directly supported over 76,000 individuals, including children, youth, and adults trained over 3,600 facilitators from 720 organisations across 23 countries to deliver trauma- and identity-informed care. Our programs have indirectly impacted the lives of over 2 million displaced people, helping them find strength and hope in the face of adversity.    

At Amna, we believe in the power of community, healing, and hope because every refugee deserves the chance to reclaim their future.    

Safeguarding: 

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Child and Vulnerable Adult Safeguarding Policies as they will be involved and responsible for programmes working with children and vulnerable groups in different settings. 

Role purpose: 

The Programmes Officer is integral to advancing Amna’s mission by actively contributing to the planning, implementation and oversight of the organisation’s programmes and partnerships. The Programmes Officer will collaborate closely with the programmes team, playing a key role in coordinating activities, engaging with partner organisation's and different stakeholders, and ensuring adherence to timelines and objectives. The role holder will contribute to shaping and amplifying the positive change Amna seeks to achieve, by making a meaningful difference in the lives of those we serve.

The post reports to the Partnerships and Network Manager.

Responsibilities include: 

Programme and Partnership Coordination: 

• Coordinate internal and external meetings, workshops, and events, including scheduling, logistics, and follow-up.

• Liaise with Amna partner organisations, consultants, and contractors as required to ensure smooth communication and follow-up. 

• Support the tracking of programme and partnership progress by maintaining accurate records, capturing relevant data, and preparing timely reports.

• Draft reports and updates tailored to different audiences on Amna’s programmes and partnerships.

• Undertake short information gathering and research assignments as required. 

• Manage communication with GHN members, including session coordination, registration setup, and follow-up.

• Maintain and regularly update the GHN database and tracking systems.

• Identify and coordinate interpretation and translation needs, including liaison with service providers.

• Support delivery of online and in-person training, including preparation of materials and logistics.

• Ensure compliance with data protection regulations (e.g. UK GDPR) and organisational policies. 

• Support the coordination of Amna's due diligence working alongside the Finance Manager and Operations team. 

Admin, Logistics, Procurement:  

• In coordination with the Operations team to maintain files and reference systems and ensure they are regularly updated to ensure accuracy. 

• Support procurement processes, including sourcing quotations, preparing documentation, and tracking approvals.

• Manage travel arrangements for programmes and partners, including itineraries and related requirements.

• Coordinate vendors and service providers to ensure timely delivery of services.

• Support event logistics (venues, catering, training materials, interpretation).

• Maintain documentation, filing systems, and records to ensure accuracy and accessibility.

• Draft correspondence, prepare briefings and presentations, and take meeting minutes as required.

• Support forward planning, document preparation, and proofreading.

• Distribute and track feedback forms and maintain related records.

• Provide ad hoc operational support as required. 

  

  Qualifications and Experience: 

• Bachelor’s degree in a relevant field (e.g. Business Administration, International Development, Project Management, or similar). 

• Minimum of 3 years’ experience in project management, partnerships, or related roles, preferably within the charity sector. 

• Excellent IT proficiency, including Microsoft Office (Word, Excel, Outlook) and familiarity with document management systems (e.g. SharePoint). 

• Strong written and verbal communication skills in English, with the ability to convey information clearly and professionally across a range of stakeholders. 

• Strong planning and organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a structured manner. 

• High level of attention to detail, with a methodical and accurate approach to work. 

• Excellent time management skills and the ability to work under pressure to meet deadlines.

• Demonstrated ability to work independently, use initiative, and solve problems proactively. 

• Well-developed time management skills and strong organisational skills.

• Commitment to Amna’s mission and values.  

• Commitment to diversity and non-discrimination.  

• Right to work in the country of residency.

Skills and Behaviors:   

  

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Amna values.  

• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external stakeholders.  

• Maintains a positive and solution-oriented attitude, even under pressure. 

• Demonstrates initiative, professionalism, and a proactive approach to work. 

• Flexible approach and ability to adapt to change in a growing organization.  

• Strong organisational and coordination skills, with the ability to manage competing priorities. 

• Culturally sensitive, with the ability to work effectively across diverse contexts. 

Benefits 

See our wellbeing strategy through this link.  

  

Work Location and Environment 

This role is a fixed-term, part-time job opportunity, and open to applicants in the UK and MENA region.

Amna offers a hybrid working environment to its employees based in London allowing for a blend of remote and in-person work.  Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs. 

Remuneration Package 

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.  

 

In compliance with international standards, Amna utilizes a global payroll provider to ensure seamless and efficient compensation processes for our diverse team.

Commitment to Diversity, Equity, and Inclusion 

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.

As an equal opportunity employer, we do not discriminate on the basis of race, religion, colour, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.

Applications are strongly encouraged from people with lived experience as refugees or with second-generation experience. 

Forensic Psychologist

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Practitioner Psychologist with Forensic Background

Job Title: Forensic Psychologist

Location: Elephant and Castle based within a residential setting, with regular travel to other services as required and our central office. Some work from home may be possible (to be discussed at interview). Please note that unfortunately, this service does not have step free access.

Salary: £60,000 

NHS Equivalent Band: 8B

Shift Pattern: 37.5 hours per week, Monday to Friday between 09:00 - 17:00

About the Role

A stimulating and rewarding opportunity has arisen for a Practitioner Psychologist with a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.

Our IAP's support people who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community. 

Key Responsibilities include:

• Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.
• Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.
• Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.
• Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.
• Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.
• Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.
• Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.

About You

We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:

• Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology
• Experience working as a registered psychologist in the criminal justice system or forensic mental health setting
• Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others
• Experience working in a psychologically informed environment and providing informed consultation to others
• Ability to teach, train, consult, and deliver clinical supervision
• Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement
• Ability to understand and apply safeguarding protocols as they arise
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. . 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Employment Advisor – Connect To Work (IPS Employment Advice)
Reference: 350
Salary: £29,400 per annum
Hours: 37.5 hours per week
Contract: Permanent
Working base(s): One of Hertfordshire Mind Network’s (HMN) Wellbeing Centres

About the Service

Herts Mind Network is a new delivery partner of Hertfordshire’s ‘Connect To Work’ programme, overseen by Step2Skills, Hertfordshire County Council.

The Connect to Work programme has launched in Hertfordshire in August 2025 and is designed to support residents with disabilities, health conditions, or complex barriers into meaningful employment.

This UK Government-funded programme is part of a nationwide effort to reduce economic inactivity and promote inclusive workplaces.

Connect to Work is a personalised Supported Employment programme that pairs eligible individuals with dedicated Employment Advisors.

About the Role

We are seeking four highly motivated, organised and compassionate Employment Advisors, to deliver the countywide Connect To Work programme in our new Employment workstream. In this highly rewarding role, you will be responsible supporting individuals experiencing mental health problems, and those facing complex barriers, to secure and sustain meaningful paid employment.

This position is part of the Connect to Work programme — a voluntary Supported Employment initiative funded by the Department for Work and Pensions. You will deliver the Individual Placement and Support (IPS) model, offering tailored advice and guidance to individuals, while also building strong partnerships with local employers to create opportunities aligned with individuals’ skills and aspirations.

As an Employment Advisor you will deliver the Individual Placement and Support (IPS) model to meet individuals regularly to understand an individual’s skills, strengths and goals; developing clear action plans; provide practical support; and co-create personalised action plans.

The programme provides structured, 1:1 and group based person centred support to build confidence, motivation and resilience, to help individuals work towards clear, work related goals.

You will also engage with employers to identify suitable opportunities, arrange interviews, and offer ongoing support to both individuals and employers to promote successful job retention; whilst advocating for individuals to de-stigmatise mental health.

You may also work with a small number of individuals who are already in work to sustain and thrive in their employment.

As an Employment Advisor you will be responsible for:

• Delivering effective 1:1 and group person centred employment support to individuals looking for work
• Delivering effective 1:1 and group person centred employment support to individuals looking to continue with work
• Liaising with employers to seek opportunities for individuals
• Accurate and timely record keeping to demonstrate activity and impact
• Ensuring high-quality support is delivered at all times, aligned with HMN values

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Sunday 17th May 2026.
Interviews to be held on Tuesday 26th May at our Watford Wellbeing Centre.
N.B. Please quote reference number 350 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.