Supporter manager jobs in Holborn, greater london

About the role:

This is a chance to help turn potential into possibility for people who have too often been locked out of opportunity.

At Single Homeless Project (SHP), we know that rebuilding a life is about more than housing. It is also about confidence, connection, skills, purpose and access to the right opportunities at the right time. Our Achieving Potential programme supports people across SHP to access learning, volunteering, training, education and employment, and this role will help strengthen and grow that offer so it is more connected, visible and accessible.

As Project Coordinator, you will coordinate the day-to-day delivery of the programme, keeping activity planned, information up to date and communication clear across teams, participants, volunteers and partners. You will help maintain the programme prospectus, manage enquiries, track engagement and outcomes, and support participants to move between opportunities in a way that feels joined up and meaningful. You will also help build relationships with colleges, employers, training providers and community organisations, opening up new routes for people to build skills, confidence and independence.

This is a brilliant opportunity for someone who enjoys making things happen, bringing structure to growing work, and creating the systems and relationships that help good ideas become real, lasting opportunities for people. At SHP, you will be supported to grow in the role through regular supervision, access to learning and development, and opportunities to build your skills in programme coordination, partnership working, impact reporting and inclusive service delivery.

Hybrid working for the role means 3 days in our SHP offices and services with opportunity to work from home around this. 

About you:

• You are a natural organiser who loves turning ideas into clear plans, smooth systems and meaningful activity that people can actually access.
• You build trust easily, bringing warmth, curiosity and respect to your work with clients, colleagues, volunteers and partners.
• You believe people’s futures should not be limited by homelessness, trauma or disadvantage, and you bring creativity and care to helping people move towards their goals.
• You are confident keeping things on track, whether that means managing information, coordinating schedules, communicating clearly or spotting practical ways to improve how things work.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 12th July at midnight

Interview date: Wednesday 22nd July at SHP Head Office in Kings Cross

Please note there will be a second stage interview for suitable candidates

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.

The Youth Endowment Fund

Senior Research Manager (SRM)- Youth Justice

Reports to: Head of Guidance and Policy 

Salary: £54,320 

Contract: 13-month maternity cover (fixed term contract) 

Location: Central London, hybrid* (see p.6) 

Closing date for applications: 9pm Monday 6th July 

  Interview dates: 22nd and 23rd July

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

Violence continues to shape the lives of too many teenage children. In the past year, nearly one in five said they had been a victim, one in eight admitted to carrying out violence themselves, and half told us they had witnessed violence being committed against someone else. This violence takes many forms— from physical and sexual assault to robbery and threats with weapons. And the consequences are often severe. Nearly three in ten victims, equivalent to 5% of all teenage children in England and Wales, needed medical treatment from a doctor or a hospital. 

At the Youth Endowment Fund, we work to prevent this violence. To do this, we aim to build the evidence base on what works, and then use this to change policy and practice.

In the first instance, this means producing strong, relevant evidence through research, data analysis and insights into young people’s lives. But evidence on its own isn’t enough. We must use this evidence to promote real change in day-to-day practice and ambitious system reform to better protect children.

About the role  

This role is a hugely exciting opportunity to change practice and policy in the Youth Justice sector. Using the vast body of evidence YEF has compiled (including four new research projects that are currently underway), the Senior Research Manager (SRM) for Youth Justice will spend the year writing two reports: 

1. A Practice Guidance Report (publishing in May 2027). 
2. A System Guidance Report (publishing in September 2027). 

Practice Guidance Report 

The Practice Guidance Report will provide 5-8 evidence-based recommendations on how individual Youth Justice Services can prevent children’s involvement in violence. It will be similar in style and approach to previous YEF Practice Guidance in other sectors (such as the education practice guidance, and youth sector practice guidance report). It will likely recommend a range of evidence-based strategies including:

• The importance of commissioning evidence-based interventions (detailed in the YEF Toolkit). 

• How to meet the health needs of children in the Youth Justice System. 

• How to respond to serious violence and weapons carrying. 

• How to support the sentencing process. 

• How to support children in and after custody.

• How to ensure effective diversion takes place. 

The SRM for Youth Justice will lead the development and writing of these recommendations.

System Guidance Report 

Targeted at policy makers and system leaders (including national government and the inspectorate) this guidance report will make 5-8 policy recommendations on how the Youth Justice sector can be reformed to better protect children from involvement in violence. While the practice guidance will focus on day-to-day changes that Youth Justice services can make, the system guidance will focus on how the system itself should be changed to make it easier for Youth Justice services to do ‘what works’. It will be similar in style to the education system guidance. It will likely recommend a range of evidence-based reforms, including: 

• How to use funding, training and inspection to improve the provision of evidence-based interventions in the Youth Justice System.

• How to ensure that other agencies and sectors (such as health and education) effectively collaborate with Youth Justice Services. 

• How to improve responses to the most vulnerable children and young people, and how to improve sentencing, custody and resettlement.

The SRM for Youth Justice will also lead the development and writing of these recommendations. 

Both guidance reports will include as a priority recommendations that will reduce the racial disproportionality currently evident in the Youth Justice System, and you will work closely with a Race Equity Advisor who will play a vital role as a critical friend.

You will also be supported by a brilliant internal YEF Youth Justice Change Team (former Youth Justice practitioners who work within YEF to change practice and policy across the sector), in addition to external expert input from the leading sector experts. This will include liaising closely with the Ministry of Justice in producing both reports. You will also be able to draw from the practice and system guidance reports that YEF has already produced on diversion.

This role is a unique opportunity to change the Youth Justice System and YEF will invest significant resource in making the recommendations that you write happen. For instance, we published our Education System Guidance Report in May 2025. Three of the eight recommendations included in it have already been enacted. We intend to push for practice and system change at pace and will use the work you produce to do so.

The Senior Research Manager will be part of YEF’s Research team. The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by developing the YEF’s funding strategy and creating free, highly accessible research summaries and actionable recommendations for policy makers, commissioners and practitioners. We’re a high-performing team which values intellectual rigour and getting to the truth, compassion for children, ambition about what we can achieve and humility about what we know. We love to discuss the latest developments in research methods, but we’re not just interested in research for its own sake. We want research to lead to actual changes in outcomes for children. 

Key responsibilities 

You’ll... 

• Write a practice guidance report for the Youth Justice Sector. This will use the best available evidence (including a range of research that YEF has funded, commissioned, and synthesised) to provide evidence-based recommendations to Youth Justice Services on how to prevent children’s involvement in violence. You will work closely with the internal YEF Youth Justice Change Team, an external expert panel and the Ministry of Justice to produce high quality guidance.

• Write a system guidance report for the Youth Justice Sector. This will use the best available evidence (including a range of research that YEF has funded, commissioned, and synthesised) to provide evidence-based recommendations to Youth Justice policy makers and system leaders on how the sector can best protect children from involvement in violence.You will work closely with the internal YEF Youth Justice Change Team, an external expert panel and the Ministry of Justice to produce high quality guidance.

• Become the YEF’s expert on Youth Justice. You’ll make sure we understand the key issues, stay on top of the latest research and are connected to the right people. 

• Read, comment on, and support the publication of four research projects focused on the Youth Justice system concluding in late 2026.These projects, which are currently underway, are reviews of current practice that focus on: Youth Justice responses to serious violence, VAWG and weapons; a review of how community sentences and court orders are used for children involved in violence; a review of custody aftercare and resettlement programmes for children and young adults; and a review of whether the youth justice system is currently meeting the health needs of children within it. Alongside YEF’s existing research (particularly the YEF Toolkit), these reviews will support the development of guidance.

• Develop great relationships with experts and represent YEF in external meetings and events. You’ll promote evidence-based policy and practice by speaking at conferences and events. 

• Work with our Change Team to produce resources and accessible summaries for Youth Justice colleagues on the evidence. This will also include supporting the Youth Justice change team in producing a self-assessment tool based on your practice guidance report.

About you 

You are this sort of person: 

• You want to play a significant part in reducing the level of violence affecting children and young people. You care about having an impact. This might mean you’ve worked directly with young people at risk of becoming involved in crime, for organisations that fund or deliver relevant programmes, or have conducted research on this topic. 

• You share our belief that an evidence-based approach is our best hope of 

preventing violence. You’re fascinated by research, but you’re not just interested in research for its own sake. You want to achieve actual changes in outcomes for children. 

• You know a lot about Youth Justice. You know the key ideas and debates, recent policy developments and key people. You’re comfortable talking about Youth Justice with experts. There are many ways to acquire this knowledge. You might have worked in Youth Justice, in associated organisations, or learnt about it during a degree. 

• You take ownership of your work. You demonstrate ownership and agency and can take the leading role on a project. You can take broad objectives and deliver a concrete workplan to make them happen.

• You’re a confident reader of research and have strong critical appraisal skills. You know when research can be trusted and when it can’t and can confidently articulate your views on the strength of research. You might have gained this expertise through your academic studies, research or professional experience. 

• You have at least three years’ experience working in a role that required you to think about research. This could include a range of roles in policy, academia, funding or practice. 

• You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex research findings into plain writing that everyone can understand. 

• You have excellent project and time management skills. You can work independently, quickly and to a high standard.

• You are good with people. You’re comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners and policy makers. You’re able to provide constructive challenge when required. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work. 

• You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more. 

• You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.

While it’s not a criterion, we’re especially interested to hear from applicants 

who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or socio-economic background. 

Additional benefits include 

£1,000 professional development budget annually, 28 days annual leave plus Bank Holidays, four half days for volunteering activities. 

Hybrid working details 

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.

To apply: 

To apply, please send a CV, cover letter and the monitoring form via our application page by 9:00 pm Monday 6th July.  

When applying for this role, ensure you complete our Monitoring Form and attach your CV. Additionally, please submit a supporting statement that answers the following questions. Your response to each question should be no longer than 400 words: 

1. Why do you want the job? 
2. Can you give an example where you’ve had to summarise evidence on a specific topic that was highly contested? How did you manage the process and communicate the result? 
3. Please provide an overview of your experience in relation to Youth Justice and explain why this experience makes you a good fit for this role. 

You will also be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage. 

Interview process 

Interviews will take place on 22nd and 23rd of July.  

There will be a task to prepare for in advance. 

Personal data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. 

Salary: £45000-£49000 p.a DOE

Hours: 37.5 hours per week

Reports to: Senior Insight Manager

Direct reports: There is potential for line management responsibility for an Insight Officer to support their development, oversee elements of their work, and help to ensure high standards of research quality and delivery.

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements. The team works a minimum of two days a week from the office.

About the role:

At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.

This role will support the Senior Insight Manager in delivering policy research and insight as part of the new insight function. This role sits at the intersection of research and policy, ensuring that evidence is not only generated, but interpreted and mobilised effectively to inform forward-looking organisational positioning.

What you will be doing:

As Policy Research Manager, you’ll play a central role in building and mobilising the evidence needed to influence policy and public debate on mobility, disability and welfare reform. Working closely with colleagues across Insight, Policy and Public Affairs, you’ll help to ensure that the Foundation has a robust, timely and compelling evidence base to support advocacy, engagement with decision-makers, and external partnerships.

Key responsibilities will include:

• Developing clear and persuasive evidence narratives that demonstrate the social value and impact of the Foundation’s work, drawing on research, evaluation findings and wider policy evidence
• Scoping, developing and oversight of rapid evidence reviews and insight summaries to inform policy positions, responses to consultations and support external engagement
• Delivering forward-looking policy analyses using futures and foresight approaches (including horizon scanning and trend synthesis), assessing potential implications for disabled people and organisational positioning.
• Acting as the lead for policy-relevant research on welfare reform and related priority areas, synthesising internal and external evidence to inform organisational responses
• Supporting coordination with Motability Operations on shared policy and research priorities
• Supporting relationships with external partners including Disabled People’s Organisations (DPOs), think tanks and public research bodies, including representing the Foundation to contribute an evidence-informed perspective
• Supporting dissemination and engagement activity, including roundtables, briefings, thought pieces and events that help shape debate and explore innovative policy solutions
• Working collaboratively across the organisation to move our evidence and insight from reactive to proactive, strengthening our influence over time

Your experience:

You’re curious, motivated and motivated by public impact. You enjoy turning complex evidence into clear messages that resonate with different audiences, and you’re keen to see research used to influence real-world decisions. You understand what makes for good enough evidence to influence policy making.

You’re comfortable working across organisational boundaries and with external partners, and you bring energy, judgement and confidence to conversations about policy, evidence and social value.

You’re likely to thrive in this role if you:

• Enjoy synthesising research and data into compelling, accessible insight
• Are motivated by social purpose and improving outcomes for disabled people
• Have a strong interest in public policy
• Have a strong understanding of how evidence can be used to influence decision-making
• Are proactive, organised and able to respond quickly to emerging issues
• Are confident representing an organisation externally and contributing to policy discussions
• Like working collaboratively and building trusted relationships across teams and sectors

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

Requirements

We recognise that candidates may come from a range of backgrounds. We’re particularly interested in people with strong potential who are keen to develop their skills in a purpose-driven environment.

Must haves:

• Experience conducting or coordinating research, evidence reviews or analysis in a policy, public affairs, research or related setting
• Familiarity with government policy-making processes, consultations and/or parliamentary engagement
• Ability to synthesise complex information into clear, concise written outputs
• Understanding of how research and evidence can be packaged and used effectively to inform or influence public policy
• Experience working with or alongside external organisations such as think tanks, charities, DPOs, academic or public research bodies
• Strong written communication skills and confidence contributing to external briefings, reports or events
• A relevant degree or postgraduate qualification in a social science, public policy or related discipline, or equivalent work experience

Nice to haves:

• Experience working on disability, welfare, transport or social policy issues
• Experience supporting advocacy or public affairs activity using evidence
• Experience designing or managing rapid evidence reviews or insight products
• A recognised professional research qualification such as the MRS Advanced Certificate, or equivalent professional research training.

Benefits

Who are we?

We are building a future where all disabled people have the transport options to make the journeys they choose.

We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.

Why choose us?

We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.

We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.

We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.

We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.

A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include:

• 26 days annual leave, plus the option to buy/ sell up to five days.
• One wellbeing day for extra flexibility.
• Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%.
• Life Assurance of four times your salary.
• Private healthcare through BUPA for you and your family, along with a Medicash Health Plan.
• Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions.
• Enhanced Parental Leave, including Adoption Pay.
• Free parking, EV charge points and a minibus service to/from the town centre and train station.
• Fresh fruit, breakfast snacks, and a Dress for Your Day dress code.
• Learning and development opportunities to help you grow.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.

As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.

To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates. re

About the role

We’re seeking a senior media and PR officer – policy, campaigns and public health to join our talented and ambitious media and PR team for six months. Supporting the delivery of annual media plans for these areas of work, you’ll leverage our position as leading experts on breast cancer to secure media profile that increases our influence, engagement and support among target audiences, championing the needs of people affected by breast cancer, engaging key policy decision-makers and the NHS through our change-making campaigns and calls to action, and communicating our vital breast health awareness and health information and messaging to key stakeholders and the public to help make change happen now.

This role is a fixed term contract until end of February 2027.
 
About you 

You’ll be great at building trusted and influential relationships across internal and external contacts up to a senior level including colleagues, journalists, contacts at stakeholder organisations (such as NHS and NICE), people affected by breast cancer who support our work, and celebrities and influencers who support Breast Cancer Now. 

With an understanding and passion for policy, campaigns, and public health you’ll draw on your experience of working across health communications and/or media/PR environments to digest and distil complex and sensitive information into compelling media copy, with an eye for spotting proactive and reactive media opportunities to secure impactful profile.

Used to working in a fast-moving environment, you’ll work at pace without compromising quality of work and working closely with the senior media and PR manager – policy, campaigns and public health to effectively handle multiple tasks and meet deadlines to amplify the charity’s share of voice as a determined leader, driving progress and changing the future for anyone affected by breast cancer.

Effective at working independently, you’ll also be a team player who works closely with and contributes to the wider success of the media and PR team.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying 

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

If you’ve any immediate questions please contact us. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who 
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date Friday 3 July 2026 9am
Interview dates Wednesday 15 and Thursday 16 July 2026

We’re currently looking for a Manager, Physics Workforce, offered on a full time, permanent basis to help us deliver our mission.

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance, dental insurance and a healthcare cash plan
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, rising to a maximum of 30 days with continued service, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing?

The Manager, Physics Workforce is a key role in the team with a core purpose of supporting and shaping activities that develop a strong and robust evidence base through research to:

• Identify the skills needs of physics powered sectors and champion new ways to meet them. 
• Highlight the often-hidden contribution of physics skills to our economy.

Projects you may work on include:

• A multi‑year, Physics Workforce programme that delivers evidence and insight on physics skills across the UK and Ireland.
• Development of sector deep dive projects to identify impactful policy, industry and IOP/partner-led solutions to identified shortages and challenges(with associated reports and stakeholder engagement).
• Supporting the workforce and skills elements of policy submissions and other initiatives across IOP’s strategic pillars of Skills, Science and Society.

Who will I work with?

You’ll work closely with a range of colleagues and stakeholders, including:

• Strategic influencers across the skills ecosystem.
• Physics-based sector and industry stakeholders, including those holding IOP Membership.
• A wide range of colleagues across the IOP - Policy and Public Affairs; Membership; Science, Business and Data Insights; Communications and Marketing; Nations; and EDI.

Ideally, we hope you’ll apply if you bring:

Essential:

• Credible evidence of translating data, evidence, and stakeholder insight, into compelling narrative (through the writing of reports and similar communication assets).
• Project management competence and experience, including leading high profile, initiation-to-evaluation, multi-stakeholder programmes.
• A strong background of leading stakeholder and desk-based research to drive influence and engagement, ideally developed through a STEM-based policy, public affairs or research role.

Nice to have:

• An understanding of the skills ecosystem and the challenges faced by STEM-based sectors.
• Line management experience.

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification. Where possible, please give examples of thought leadership you have developed and the impact it had.

How will I be working?

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.

You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organisation we also meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. 

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

The Youth Endowment Fund 

Senior Evaluation Manager

Reports to: Head of Evaluation

Salary: £54,300 

Location: Central London, hybrid* 

Contract: 24 months full-time (Fixed term contract) 

Application deadline:  5pm, Monday 6th July 2026 

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn’t have to be this way.

The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives. 

The evaluation team contributes to the design and implementation of the fund’s various funding rounds. The team is also responsible for assessing, appointing, monitoring, and the quality assurance of rigorous impact evaluations from experts in the field. The Senior Evaluation Manager will play a key role in leading evaluation work. The post holder will also lead a team of evaluation managers, ensuring they have the support to deliver a portfolio of evaluation projects. 

Key responsibilities 

The core of your job is to ensure that we are excellent at evaluation, so that we can find out the very best ways to prevent young people and children from becoming involved in violence. 

Evaluation 

Working with the Head of Evaluation the post holder will: 

• Implement the processes for assessing the quality of evidence underpinning applications to the fund and making funding recommendations to the Grants and Evaluation Committee. 

• Shape the evaluation approach for individual grant rounds, including leading on this for a small number of rounds. 

• Act as a source of expertise on the statistical underpinnings of YEF’s evaluation work, including on issues such as  power calculations, regression analysis and  missing data.

• Lead the delivery of YEF’s evaluation work, designing, commissioning and managing complex and large-scale RCTs and QEDs

• Be responsible for YEF’s evaluation policies and reporting templates, ensuring they remain consistent and fit for purpose. 

• Be responsible for the ongoing development of YEF’s commissioning guidance. 

Team management 

The post holder will likely lead the recruitment, management and development of a team of evaluation officers and will: 

• Ensure they have the knowledge, skills and support to carry out their work effectively. 

• Provide regular feedback and coaching on written outputs. 

• Supervise and project manage the team’s evaluation work, providing quality assurance and monitoring of progress against project plans and project budgets. 

Collaborative working 

The post holder will contribute to the wider YEF team and will: 

• Be accountable to YEF’s Fund Leadership Team for the delivery of evaluations, on time and on budget, including reporting on risks and issues. 

• Work closely with colleagues across YEF and specifically the Programme team. 

• Ensure high-quality evidence is at the heart of all YEF activity and that the evidence we produce is communicated in a clear and accessible way which will drive sustainable change. 

• Support the management of YEF’s panel of evaluators and expert panel 

General 

The post holder may be involved in other elements of YEF's projects, working with senior colleagues to commission, scope and deliver projects. 

About you 

You are this sort of person: 

• You don't want your days to pass without making a difference. You want to play a significant part in reducing the level of youth violence and see the value in an evidence-informed approach.

• You are an excellent communicator. You can produce technical documents that accurately report methodological and statistical information. You will combine this with experience of communicating complex evidence and analysis in a simple and accessible format to non- experts. 

• You have a post-graduate degree (Masters or PhD) in social science, social policy, public health, health services or other field, with a significant quantitative component, or relevant experience equivalent to a Masters qualification. 

• You have strong knowledge, experience and technical expertise in evaluation methodologies including experience of RCT design and/or design of complex quasi-experimental evaluations (e.g. propensity score matching, regression discontinuity design, instrumental variables). 

• You have quantitative analysis skills  including experience of using advanced analytical software such as R, Stata or SPSS. 

• You have significant experience in carrying out or commissioning research including designing all aspects of the research and managing external contractors.  This may be in academia, government or a related sector. 

• You have strong relationship management skills. You are comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners, and policy makers. You’re able to provide constructive challenge when required.

• You bring the best out of your colleagues.You have experience in leading teams and managing others to achieve amazing results. You can both take and give direction. You are collaborative and a team player, able to build strong relationships across the whole organisation. You are happy to help out when and where it’s needed. 

• You have excellent project and time management skills and the ability to deliver high-quality work in a fast-paced environment. 

• You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more.

• You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.

• You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values. 

You may have, but they are not essential: 

• A good level of knowledge and understanding of crime or serious violence. You know the facts, understand the issues, know the key people, and can discuss the theories. You’re knowledgeable on this topic and very at ease discussing it with experts. Alternatively, you might have a strong understanding of a relevant area such as education, youth work or social care.   

While it is not a criterion, we are especially interested to hear from applicants who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

Hybrid Working Details    

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.     

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

To apply 

To apply, please send a CV, cover letter and the monitoring form via our application page by 5:00pm on Monday 6th July 

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:    

1. Tell us about why you want to work at the Youth Endowment Fund, and any experience you have that demonstrates your commitment to preventing youth violence.   
2. Tell us about your experience in designing, commissioning and managing evaluations. We’re particularly interested in hearing about the methodologies and tools you’ve used to ensure evaluations are rigorous and produce robust evidence.   
3. How do you ensure that your work – whether technical analysis or collaborative evaluation management – is inclusive and accessible?  

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission. 

You will also be required to provide proof of your eligibility to work in the UK.

Interview process 

Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place on the week commencing 20th July 2026. 

Personal data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. 

Salary: £47,000 FTE
Contract: Permanent, Part-time (3 days per week Wed-Fri/ 21 hours)
Location: London Hybrid – 50% of time in the office
Closing date: 12^th July
Benefits: 28 Day Annual Leave (excl Bank Holidays), Generous Pension scheme (Ie, employee contribution 5%, employer contribution  10.3%), Enhanced Parental Leave

We are very excited to be looking for a Direct Marketing Manager (Job share) to join the incredible team at Battersea Dogs and Cats home, an amazing organisation dedicated to improving the lives of vulnerable animals and the people who care for them. With a long-standing reputation and ambitious plans to expand its impact, Battersea are currently investing heavily in income generation as part of an exciting multi-year strategy. This is a brilliant opportunity to take ownership of key income streams and play a pivotal role in shaping future fundraising success during a period of transformation and growth.

As part of this exciting role, you will lead on the development and delivery of the direct marketing programme, with a particular focus on cash appeals and raffle campaigns. You will oversee campaign planning, budgeting and performance analysis, ensuring activity delivers against income targets and KPIs. Managing and developing a small team, you’ll champion best practice in direct marketing, test and optimise new acquisition channels, and drive supporter retention through insight-led strategies.

To be successful as the Direct Marketing Manager you will need:

• Proven experience delivering successful direct marketing acquisition and retention campaigns, with strong understanding of performance metrics
• Strong knowledge of data segmentation, targeting and supporter insight to inform campaigns
• Experience managing or developing teams, with the ability to motivate and drive performance

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3013JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

Hackney CVS is looking for a Development Manager to lead our Organisational Development work and strengthen support for the voluntary and community sector (VCS) across Hackney and the City of London.

This is a key role, overseeing a small team and shaping a high-quality, responsive offer of training, advice and capacity building for local organisations. You will work closely with VCS groups of all sizes, building trusted relationships and ensuring our support reflects the realities they face.

You will also connect insight from the sector with funders, partners and stakeholders, helping to improve access to resources and opportunities. Working across Hackney CVS, you will collaborate with colleagues to ensure our work is joined up, impactful and aligned with organisational priorities.

We are looking for someone with strong experience in organisational development within the VCS, with the ability to lead, build relationships and think strategically. A commitment to equity, diversity and inclusion is essential, particularly in supporting organisations led by and working with underrepresented communities.

If you’re interested in this exciting opportunity to shape how infrastructure support is delivered locally, we’d love to hear from you.

The role is offered for 3 days a week, on a 12 month fixed term basis, with the potential for extension subject to funding.

Assistant Support Worker

Hounslow

£28,683 - £29,487 

Are you passionate about making a lasting difference to the lives of vulnerable adults?

Our client looking for an Assistant Support Worker (known internally as Duty Worker) to join their team in Hounslow. The Hounslow LIFE service is a large multi-site service that currently has a staff team of 31 supporting 86 clients; covering specialism's such as Homelessness, Substance Use and Mental Health. The service focuses on supporting residents around their strengths and aspiration's for the future.

This is an exciting opportunity to join their new Assessment Hub team at Apple Tree Cottage, providing rapid assessment and support into appropriate accommodation to clients over a 28-day period, ensuring those at risk of rough sleeping and homelessness can be directed to services suitable to their immediate, medium and longer term needs. 

The role of a Duty Worker is to jointly manage the safe day to day running of the project with other members of the team and to provide support and advice to clients. 

• The first point of contact at Reception or over the phone for clients and visitors
• Responsible for coordinating the Health and Safety within the service with the support of the Service Manager. 
• Expected to regularly participate in team meetings and other ad hoc project groups as agreed with the management and team of the project.

Please note, due to the needs of their services, there is a requirement to work a shift rota, so flexibility is required. This will include some weekends and bank holidays.

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

About you

You will have a passion for supporting some of the most socially excluded individuals in the borough and ensuring that they have access to the same opportunities as everyone else, within the wider community. To succeed in these rewarding roles you will have:

• Good communication skills with the ability to respond and interact effectively with residents and colleagues.
• Experience in following administrative procedures and maintaining clear and accurate records.
• Some experience of dealing directly with the public and/or clients or customers in a busy service environment
• Some experience of liaising effectively with a variety of people/agencies
• An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself

This is a really crucial role within the service and would be ideal for people who are looking to develop their career in the sector.

Above all we are looking for inspirational, dedicated individuals; committed to our client's Recovery Ethos, and have a genuine desire to support people to transform their lives.

Closing date: 10am on 6 July 2026

Interview and assessments on: TBC

Due to the volume of applications received, regrettably, only shortlisted applicants will be contacted. 

Closing date for applications is Sunday 28th June 11:59pm

First stage interviews scheduled for 2nd & 3rd July at our office in Fulham Broadway.

Second stage interviews scheduled for 9th & 10th July at our office in Fulham Broadway.

This role will manage a diverse portfolio spanning across multiple income streams - consisting of Glass Door flagship annual events, community fundraising, challenge events, school, church and local business giving. Whilst we have a very loyal supporter network - this is a fabulous opportunity to deepen our roots and increase our community giving and engagement, as well as strategise creatively on how to expand our network. 

This role offers the successful candidate the opportunity to use their expertise in Community fundraising to strengthen our corporate partnerships through employee led fundraising, events and cause-led marketing.

You will take an active part in rejuvenating, stewarding and growing our Corporate Giving programme, working collaboratively and creatively with the Senior Fundraising team to nurture our existing relationships, seek opportunities for cultivation and further engagement. 

Community & Events:

Glass Door Flagship Events  

• Lead, plan and deliver our largest, annual flagship fundraising event – Sleep Out; our annual Supporter Thank You Event and our annual Christmas Carols Service 

• Cultivate opportunities for corporate sponsorship for our events 

Community Fundraising Events  

• Lead, plan and deliver a year-round calendar of Fundraising & Challenge Events across the community and corporate employee fundraising.

• Focus on recruiting and supporting participants for core flagship challenge events – such as the Royal Park Half, Tough Mudder and Skydives - as well as using the tool Run for Charity to expand our portfolio and community of supporters.

Churches & Schools  

• Lead, plan and deliver a year-round calendar of events, talks and opportunities for engagement through donations, collections, events & in-kind donations.

• Steward key relationships across our church & school network ensuring quick, thoughtful and organised communications 

• Act as an ambassador (as well as support colleagues across the organisation), to plan and deliver, talks and presentations throughout the year to champion our work and encourage engagement 

Partnerships: 

• Co-steward an existing Corporate portfolio who give through, sponsorships, events/ employee fundraising, challenge events, cause related marketing and donations. 

• Identify and develop partnerships and sponsorship opportunities with organisations aligned with the charity’s mission 

• Develop employee engagement and fundraising opportunities with our corporate partners 

Strategy:

• Plan and deliver a year-round activity plan and fundraising strategy to support and grow a portfolio with a six-figure annual income target across multiple income streams. 

• Work collaboratively with the fundraising team to secure an organisation-wide forecasted budget of £2+million

• Conduct an evaluation after each event, considering its successes, factors which could be improved and any recommendations moving forward. 

Collaboration:

• Work closely and collaboratively with: 

• The Communications team, specifically, our Marketing Officer to ensure our voice and brand are consistent across all supporter communications, and to optimise usage of email & paid social media marketing

• Colleagues across the organisation to deliver presentations and talks across the community about our work and impact 

• The Volunteer & Involvement Manager to maximise engagement across a community of 800+ volunteers 

Other: 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

• Attend and participate in Manager meetings, and other ad hoc meetings when necessary. 

• Develop positive internal working relationships with relevant colleagues, working collaboratively with to ensure communications, data protection legislation, database management and donation processing are all handled appropriately. 

• Carry out line management responsibilities and ad-hoc co-management of cross-team deliverables 

Person Spec: 

We are seeking an energetic, insightful and creative fundraiser who has the confidence to take on a diverse portfolio and will have demonstrable experience at manager level within one or more of these core areas: events, community or corporate fundraising. We are looking for someone who can think strategically whilst also be willing to ‘roll up their sleeves’ and deliver - someone who enjoys building relationships, working collaboratively with their colleagues and volunteers, engaging with supporters and driving activity forward. 

Knowledge & Experience 

• Proven experience and demonstrable success in community fundraising at manager level; securing income from a range of fundraising streams and delivering a range of activities. 

• Experience managing complex events delivering six-figure income targets 

• Strong stewarding and relationship management skills under-pinned by values and principle-based fundraising 

• Up to date knowledge of the regulatory regime around fundraising and data protection. 

• Experience of managing budgets including forecasting, monitoring and regular reporting of outcomes against targets. 

• A good understanding of health and safety and risk assessment procedures. 

• Experience of coordinating and working with volunteers. 

• Confident use of CRM systems and supporter databases and fundraising platforms such as Just Giving. 

• Willingness to work flexible hours occasionally, for example at evenings and weekends 

Skills & Aptitudes 

• Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders and audiences, particularly our fundraisers, donors and volunteers. 

• Strong public speaking skills and experience of presenting to supporters. 

• Excellent verbal and written communication skills with the ability to adapt style appropriately. 

• Exceptionable attention to detail, project management, and organisational skills.

• Ability to work under pressure, manage time effectively and prioritise a varied workload. 

• Highly numerate with strong analysis skills. 

• Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols. 

Play a leading role in shaping the future of Saferworld’s philanthropic partnerships and help drive funding that supports peacebuilding around the world. This is an exciting opportunity for an experienced relationship builder to grow a high potential income stream with real global impact.

Saferworld works to prevent violent conflict and build safer lives across Africa, Asia and the Middle East. As our Philanthropy Manager, you’ll join a committed, values‑driven team working in solidarity with people affected by conflict. You’ll lead on a portfolio of established philanthropic partners while also identifying and cultivating new opportunities that align with our mission and principles.

This is a role with genuine scope for creativity and innovation. You will shape cultivation strategies, co‑create funding opportunities with colleagues and partners, and represent Saferworld externally to deepen relationships and secure high‑value, multi‑year support. You will also help position the organisation to engage high net‑worth individuals, foundations and donor‑advised funds as we diversify our income.

Working closely with programme, policy, communications and finance teams, you will ensure our proposals, reports and donor care reflect the quality, impact and integrity of our work. A smaller part of your role will involve overseeing individual giving and gifts in wills, supported by the Funding Officer.

If you are motivated by building meaningful partnerships, influencing change, and contributing to a more peaceful world, this role offers the chance to make a tangible difference while shaping a growing area of work at Saferworld.

The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.

This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.

As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.

The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.

Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.

Key Responsibilities

Strategic planning and implementation:

• Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives

• Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle

• Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making

• Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms

• Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements

• Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals

• Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth

Project Management:

• Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events

• Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers

• Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues

• Lead on set up and implementation of new seasons, events and sales activity

• Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura

• Maintain high standards of data accuracy and integrity across Box Office and customer records

• Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction

• Champion accessibility across all ticketing and customer service activity

Leadership & Management:

• Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development

• Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities

• Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation

• Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements

• Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation

• Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement

Skills and Qualifications

Essential

• Minimum three years' experience in a CRM, ticketing, audience data or related role

• Advanced knowledge and practical experience of Tessitura

• Experience managing and maintaining CRM systems and customer databases

• Experience producing audience analysis, reporting and business insight

• Strong understanding of customer relationship management principles

• Excellent attention to detail and commitment to data accuracy

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Ability to explain technical concepts to non-technical colleagues

• Ability to manage multiple priorities and meet deadlines

• Commitment to delivering outstanding customer experiences

• Interest in music, culture and the arts

• Willingness to work evenings and weekends

Desirable

• Experience of implementing CRM upgrades or major systems projects

• Experience working within a Tessitura consortium

• Experience of customer journey mapping and audience segmentation

• Experience of marketing automation and CRM-driven campaign delivery

• Experience working within an arts, cultural or performing arts organisation

• Knowledge of accessibility best practice within ticketing and audience services

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager 

Location: Romford, please note that this location does not have step free access

Salary: £34,400

Shift Pattern: 37.5 hours per week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours on call service for managers. 

About the Role

We are seeking a dedicated Deputy Service Manager to join our service based in Romford . Our service is a Independent Approved Premises commissioned by Criminal Justice Service (IAP) based in Havering. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. 

You will also support some day-to-day team responsibilities, including providing tailored support directly to residents. As a Manager, you will help drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma‑ and psychologically informed environment. You will work collaboratively with the team, wider services, and external partners to ensure the service runs smoothly. We’re looking for a solution‑focused individual with experience in similar service environments, who can create a safe space for individuals to learn and grow, while continuing to embed trauma‑informed and psychologically informed practice that puts people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
• Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
• Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents.
• Ensure Risk Management processes and policies are followed within the service.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Striving to ensure excellence and quality in our service delivery.
• Financial Management of service budget with cost saving mechanisms. 

About You

We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will experience of direct line management responsibility for the frontline care and support staff at your service. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. 

What we are looking for:

• Ability to provide high quality support and line management to staff
• Ability to motivate and empower a team to achieve KPI's
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Established in 1673, by the Worshipful Society of Apothecaries of London, Chelsea Physic Garden is home to over 4,500 medicinal, edible and useful plants. Our Mission:To demonstrate the medicinal, economic, cultural and environmental importance of plants to the survival and well-being of humankind.

HR Manager 14 hrs per week (2 days)

2yr fixed term contract

CIPD Level 4

Salary £14,600 pa (FTE £36,500)

This is a key new role at the Chelsea Physic Garden being recruited at a time when the organisation launches its new 10 year strategy, a major capital project and fundraising campaign. We are looking to appoint our first in house Human Resource Manager to support the organisation as it grows.  Based on site at least one of the two days per week, you will work with the senior leadership and recruiting managers to ensure timely recruitment processes, preparing and issuing employment contracts and support robust onboarding and induction processes.  You will work with the Director and leadership team to propose strategies and practices that support organisational talent development, employee engagement and staff retention.  Freelance HR consultancy retained.

To apply: Please complete the job application form available from the Chelsea Physic Garden website 

Closing date: Sunday 28 June at 11.59pm

First Interview date : Monday 6 July