Supporter service officer jobs in Windsor, windsor and maidenhead

Impact & Communications Coordinator

Salary: c.£30,000
Contract: Permanent | 35 hours per week
Location: Hybrid (North London & homeworking)

FEAST With Us (FEAST) is looking for a driven and creative Impact & Communications Coordinator to lead the measurement, evaluation and communication of our work tackling food insecurity across London. This pivotal role combines impact evaluation, data analysis and storytelling—using evidence to improve our services, strengthen fundraising, and clearly communicate the difference FEAST makes to individuals and communities.

About Us

FEAST improves the nutrition, wellbeing and health of people at risk of food insecurity. We deliver nutritious community meals, and Healthy Eating on a Budget programmes across London venues, working in partnership with charities and community organisations.

Key Responsibilities

• Lead FEAST’s impact measurement, evaluation and learning, including Theory of Change and impact frameworks
• Collect, analyse and interpret qualitative and quantitative impact data
• Produce accessible impact reports, case studies and insights
• Support funding applications and reporting with robust evidence
• Develop and deliver FEAST’s communications and marketing strategy
• Create engaging digital and print content (website, social media, newsletters, reports)
• Manage FEAST’s website and ensure consistent brand messaging and tone of voice
• Build relationships with partners, ambassadors and stakeholders

About You

You will have:

• At least 2 years’ experience in charity impact/evaluation
• At least 2 years’ experience in communications or marketing
• Strong data analysis, writing and storytelling skills
• Excellent organisation and project management abilities
• Experience using tools such as Excel, PowerBI, Mailchimp, CMS/WordPress and Canva
• A strong commitment to FEAST’s mission and values

Knowledge of food insecurity, nutrition, PowerBI dashboards, PR or policy work is desirable.

Key Benefits

• 25 days annual leave + bank holidays
• Pension: 3% employee / 5% employer contribution
• Enhanced maternity and paternity leave
• Flexible hybrid working
• Supportive, mission‑driven team culture

How to Apply

Send your CV and covering letter by 5pm, Friday 24 April 2026. Applications reviewed on a rolling basis.

The Vacancy

Make a difference every day with PDSA  

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

About you  

As a Project Support Officer, you will play a key role in enabling the successful delivery of projects, programmes and the wider portfolio by providing coordination, reporting and administrative support to the PMO. You will help ensure that project controls, standards and processes are consistently applied, supporting transparency and effective decision‑making across the change function.

In this role, you’ll provide hands‑on support with reporting, scheduling and stakeholder communication, as well as managing meeting coordination, documentation and general PMO administration. Acting as a central point of coordination, you’ll contribute to clear visibility, informed decisions and smooth delivery across the change portfolio.

We’re looking for someone with experience in a PMO or project support environment, ideally in an administrative capacity. Any expereince or understanding of project management methodologies would be desirable such as PRINCE2, APM or Agile. Confidence using tools like MS Project, Power BI or Smartsheet to support planning and reporting activities is essential.

This is an 18‑month fixed‑term contract, primarily home‑based, with travel to PDSA sites and our Head Office in Telford as required.

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. 

• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  

• Life assurance providing four times your annual salary for added peace of mind.  

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   

• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  

• Enhanced maternity, paternity and adoption leave to support you and your family.  

• 10% discount on PDSA Pet Insurance plus access to staff veterinary services.  

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.     

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.   

At Samaritans, volunteers are at the heart of everything we do. As the needs of communities evolve, so must the ways in which people can connect, contribute and make a difference. We’re looking for a Volunteering Innovation Advisor to help us imagine, design and embed what volunteering could look like in the years ahead.

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This is an exciting opportunity for someone who is passionate about innovation, curious about emerging trends, and motivated to meet the needs of future Samaritans volunteers. You’ll contribute to developing new and flexible models of volunteering—ensuring we reach more people, remove barriers to involvement, and create opportunities that are equally meaningful and sustainable.

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Contract

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• £30,000-£33,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid working with link to Ewell office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.​
• We are passionate about flexible working, talk to us about your preferences 

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What You’ll Do

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In this role, you’ll bring ideas to life.

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You’ll research emerging trends and evolving volunteer expectations to inform the development of new roles, opportunities and approaches to volunteering - helping to translate insight into practical and sustainable solutions that support current and future volunteers.

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You’ll contribute to answering questions like:

• How can Samaritans offer more flexible and inclusive opportunities?
• What motivates volunteers today, and how is that changing?
• How do we ensure our volunteering reflects the diversity of the communities we support?

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From managing insight to project planning and from developing resources to collaborating with volunteers and staff, your work will support shaping a positive and inclusive future volunteer experience across our organisation.

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What You’ll Bring

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• Curiosity and openness to innovation and improving ways of working.
• Ability to work collaboratively with a wide range of people, including staff and volunteers.
• Ability to use insight to inform decisions and drive improvement.
• Experience in change, improvement or innovation projects.
• Experience in a volunteering‑focused organisation and understanding of volunteer engagement.

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Full Job Description and Person Specification below

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

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We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

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You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.

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​Applications close: Monday 27th April

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In person interviews will be held at our Surrey office (KT17 2AF) from the w/c 11th May until end of May. Exact dates are to be decided.

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Self-Employed Chartered Surveyors Sought

 Based in the Midlands and North of England

Flexible, Project-Based Consultancy Making a Difference

Are you an experienced Chartered Surveyor, seeking meaningful work on a flexible basis? Do you want to use your skills to help amazing organisations doing good in the world?

The Ethical Property Foundation is the UK’s only dedicated property advice charity serving the voluntary sector. (Registered Charity Number 1101812) Each year, we provide over 900 organisations with expert, independent property advice and education. We are now looking for one or more self-employed Chartered Surveyors - general practice surveyors and building surveyors to join our team and help deliver affordable consultancy services to the voluntary sector.

About the Role

This is a self-employed, project-based opportunity. Assignments typically require 4-5 days of work (not full-time) and include:

· Lease renewals and rent review advice

· Development of client property strategies

· Options appraisals

· Property acquisition advice

· Property disposal advice

You may also have opportunities to design and deliver property-related webinar training.

Our Associate Property Advisers work flexibly from home, with occasional client site visits across England, Wales, and Scotland.

What we’re looking for

We’re seeking Chartered Surveyors (or equivalent) with:

• Strategic thinking and reporting skills
• Specialisms such as facilities management and / or architectural experience
• General practice skills
• We also have opportunities for building surveyors who can offer a charity rate on their standard fee.

You’ll need excellent communication skills to engage and empower our clients—many of whom support vulnerable people in challenging circumstances—and the ability to investigate, analyse, and propose practical property solutions.

Why join us?

Our clients support a diverse range of causes and manage every type of property imaginable. In the past year, we’ve advised on office buildings, church premises, oast houses, former schools, libraries, theatres, fields, industrial units, and more.

You’ll be part of a team of extraordinary senior property professionals who share a passion for making a positive impact.

Key details

• Day Rate: £220
• Working Hours: Flexible, variable based on agreed project deadlines
• Location: Work from home with travel as required for site visits
• Professional Indemnity Insurance: The post holder falls within the definition of ‘Person Employed’ and are therefore included within EPF’s PI insurance.
• DBS Clearance: Provided by EPF
• Reporting To: Head of Property Services

Start date

By mutual agreement.

Interested in using your property expertise to make a difference? 

Job title: Head of Principal Gifts
Employer: Imperial College London
Salary: £69,365 to £79,257 per annum
Location: White City, London W12 (Hybrid)

About the role:

Are you a fundraiser looking for a new challenge at the highest levels of philanthropy? Are you looking to transition into the field of principal gifts?

Here at Imperial College, we are recruiting a Head of Principal Gifts to join our brilliant and growing team. This is a new position, part of an expansion of our Advancement Division.

What you will be doing:

As Head of Principal Gifts, you will play a transformative role in securing the philanthropic investments that drive groundbreaking discoveries, life-changing innovations and sustainable solutions. Your work will directly impact fields critical to shaping the future – from climate resilience and AI to global health and business innovation. You will have the opportunity to work with amazing colleagues driven to tackle some of the most difficult problems facing society. 

At Imperial, philanthropy has the power to change lives. In this role, you'll be at the heart of that - cultivating relationships with high-net-worth individuals and like-minded stakeholders, and helping drive our most ambitious fundraising and alumni engagement campaign to date.

Working closely with the Director of Development: Principal Gifts and Global, you'll lead on gifts that are genuinely complex and career-defining in scale.

What we are looking for:

We're looking for someone entrepreneurial and ambitious: a natural relationship-builder who thrives in complexity, navigates ambiguity with confidence, and knows how to bring the right people together at the right moment. If that sounds like you, we'd love to hear from you.

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of two exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following role:

• Head of Global Development, Asia

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Thursday 16 April 2026.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.

No agencies please.

Title: Director of Data Science, AI & Research

Reporting To: Chief Executive Officer

Location: Hybrid, working from home and our office based in West London

Salary: £95,000 - £100,000 per annum, dependant on experience 
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.

Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 20th April 2026. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants

Job Purpose

The Director of Data Science, AI and Research leads our outstanding Data Insights Team which has expertise across data engineering, analytics, data science, machine learning, generative AI, and psychology, and works to provide insights which enhance our services and which we share with others in the sector, policy makers and politicians, service users and the general public.

The Director of Data Science, AI and Research works directly with the CEO and plays a central role in leading the strategy and development of the organisation, and is responsible for key external relationships across government, the mental health sector, funders, and researchers.

Key Responsibilities

• Developing and leading MHI's long-term data insights strategy, including developing and managing external data insights partnerships with academic researchers (e.g., IGHI at Imperial College London), government (e.g., Department of Health and Social Care), and other stakeholders in the sector (e.g., CTL, and other mental health charities), and policy makers.
• Member of the Senior Management Team, contributing to development and delivery of organisational strategy, and acting as MHI spokesperson/representative where relevant.
• Leading many of MHI’s key external relationships, including those with key supporters and funders such as The Jensen and Lori Huang Family Foundation, Google, the Wellcome Trust, and AWS.
• Recruiting, retaining, and managing members of the Data Insights Team
• Analysis and reporting of service data and data insights, to support decision making within MHI, to help develop new products, and for external use (e.g., media, funders, keyword partners).
• Writing funding applications to support the data insights work, and managing relationships with funders including annual reporting and updates.
• Managing relationships with external contractors who support the Data Insights Team (e.g., AWS, AWS suppliers, AI and data engineering support).

Person Specification

Essential

Strong experience with recruiting, retaining, and managing data professionals /  scientists.
Experience with developing data and organisational strategy at a senior level.
Deep understanding of data analytics, data science, AI and machine learning, and qualitative approaches.
Experience engaging with a broad range of  senior internal and external stakeholders.
Demonstrable knowledge and experience in mental health / psychology / neuroscience.
Excellent attention to detail, rigour, and thoroughness.
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. 

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally. 

The Organisation 

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London, including Hyde Park, Kensington Gardens, The Green Park, St James’s Park, and more.

We also manage other important public spaces such as Brompton Cemetery and Victoria Tower Gardens, making these iconic green spaces some of the most visited attractions in the UK, with tens of millions of visits annually.

We are now looking for a Public Programmes Coordinator to join our dynamic and passionate team on a full-time, permanent basis, working 36 hours per week.

The Benefits

• £34,743 - £37,500 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for an enthusiastic events/activities’ coordinator with a strong interest in educational nature and heritage activities to join our Learning team.

You’ll have the chance to organise and run a wide range of programmes for the public, inspiring visitors to engage with the wildlife and heritage of our beautiful parks.

Working as part of an inclusive and supportive organisation, you’ll be able to grow your skills and make a real difference to the way people connect with nature.

So, if you are passionate about engaging families and adults with outdoor learning and want to work in one of the UK's most iconic green spaces, apply today!

The Role

As a Public Programmes Coordinator, you will plan and co-ordinate inspiring outdoor learning experiences for families and adults across the central Royal Parks.

You will work closely with freelancers, volunteers and partners to engage visitors and foster a greater understanding of nature, heritage, and wellbeing.

You will:

• Co-ordinate family activity days, walking tours, and workshops
• Supervise Walking tour volunteers and freelance staff to ensure the successful running of activities
• Ensure safeguarding policies are upheld during activities
• Track participant feedback and update monitoring and evaluation records
• Extend a warm welcome to everyone, including those facing barriers to visiting, and help diversify our audiences.

About You

To be considered as a Public Programmes Coordinator, you will need:

• Experience coordinating and delivering activities for diverse audiences
• Strong organisational skills with the ability to manage multiple tasks
• Excellent communication skills and the ability to deliver engaging activities

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

Other organisations may call this role Education Officer, Learning Officer, Public Engagement Officer, or Outdoor Learning Officer.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you are interested in this unique opportunity as a Public Programmes Coordinator, please apply via the button shown. Successful candidates will be appointed on merit.

For more information, view our Corporate Strategy (2022-2027) here: Corporate-Strategy-2022-27.pdf

Find out more about our values here: Our Values, Our Behaviours

Maps: The Map of Hyde Park | The Royal Parks 

The Sickle Cell Society is looking for a Programme Manager to join the team to oversee operations of the North West region Sickle Cell Children and Young Person’s mentoring programme. The Peer Mentoring programme aims to improve the health and wellbeing of young people with Sickle Cell Disorders (SCD).The North West Programme Manager will be overseeing the success and delivery of the aims and objectives of the peer mentoring programme across Manchester, Liverpool and Sheffield.

Strategic Finance Transformation Lead - 6 months Contract (with possible extension), Fully Remote
Candidates applying for this role, should be able to join in May 2026.

We're looking for a senior finance leader to reimagine and transform the finance function at 38 Degrees.
This role aims to ensure that finance has the relevant operational setup. The role is also responsible for moving finance from transactional to truly strategic, embedding insight, governance and clarity at the heart of decision making.
Reporting to an empowering COO, you'll design a modern, proportionate finance model that enables impact, accountability and sustainable growth.

Hybrid: Fully remote - with travel to London and organisational events as needed.
Salary: £62,472 - £68,536 per annum. 38 Degrees is currently piloting a four-day week at full salary.

Duties & Responsibilities

• Lead the redesign of the finance operating model, shifting from fragmented, admin-heavy processes to a lean, insight-led and strategically aligned function
• Review and streamline financial policies, processes and structures, eliminating duplication, shadow administration and unnecessary complexity
• Design and implement a simplified finance model that maximises value from outsourced accountancy and bookkeeping provision
• Deliver high-quality financial reporting, insight and scenario analysis to support the COO and Directors in strategic decision making
• Establish and embed clear, proportionate governance, controls and accountability across the organisation
• Oversee and reset relationships with outsourced finance providers, auditors, banks and systems suppliers to ensure effective, value-driven delivery

Person Specification

• Extensive experience leading finance transformation, redesign or turnaround in a complex, fast-paced environment
• Proven ability to operate at both strategic and operational levels, influencing senior stakeholders and non-finance leaders with credibility
• Strong background in finance business partnering, translating complex financial information into clear, accessible insight
• Demonstrable experience working with outsourced or shared-service finance models and managing third-party providers
• Professionally qualified accountant (ACA, ACCA, CIMA or equivalent), with a strong grasp of governance, risk and compliance
• Very strong experience on Charity SORP

Timelines for the role:
Role will be closing on 20th April, 2026
First stage interview 28th and 29th April, 2026
Second stage 30th April, 2026

Candidates shortlisted for this role will be required to answer two questions which will be submitted along with the CV and the Equal Opportunity Form by the closing date (20th April, 2026).

Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Loss & Bereavement Specialist Worker

Salary: £27,000- £32,000 pro rata

Location: Advance Headoffice Hammersmith & Women’s centres across London, with co- location at HMP Bronzefield

Hours: 21 hours per week

Contract: Fixed Term – March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

This is an ideal post for someone with experience and interest in bereavement work, looking to join a forward thinking, new service. This is also a great chance to be working alongside the Healthcare & Education Department within HMP Bronzefield and be part of a prison services team in Advance.

Using a trauma informed approached, the Loss & Bereavement Specialist will conduct a person-centred assessment to understand the extent of the client’s emotional needs and the impact of loss due to imprisonment or contact with the criminal justice system whilst also identifying practical and specialist needs. They will work with women to develop a support plan, ensuring they are equipped with information and knowledge about how to navigate possible changes in circumstances related to her children’s care and offer crisis intervention and support during acute phases of loss/bereavement.

The Loss & Bereavement Specialist Worker will liaise with the Prison Healthcare team, OMU, visits team and the Family Support Officer to facilitate interactions between women and their children/family members, particularly considering support is in place after visits and that the women’s emotional needs are met in custody and community via our Women’s centres.

The Specialist Worker will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. The role will combine a casework- based approach, along with a signposting and advice service for the women. They will be based in the community and will provide a drop-in service in HMP Bronzefield to support women who are close to release.

A car may be desirable for this role, though not essential.

About You:

To be successful as the Loss & Bereavement Specialist Worker you will need the below experience and skills:

Experience of working with bereaved individuals and providing grief counselling including knowledge of various therapeutic modalities relevant to grief counselling

Comprehensive understanding of the grieving process and experience of working with bereaved and loss as well as knowledge of traumatic and complex grief/loss.

An understanding of violence against women and girls and its links to women in the criminal justice system.

Proven ability and experience as a caseworker delivering trauma responsive interventions which support resettlement and rehabilitation of vulnerable people in the criminal justice system whether in the community or in prisons

Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing date for applications: 3rd May 2026
Interviews are taking place w/c 4th May 2026

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Location: The Upper Room, Shepherd’s Bush, London W12

Hours: Part-time, 28 hours per week (4 days)
Contract: Permanent
Salary: £40,000–£42,000 FTE (£32,000–£33,600 actual salary for 4 days)
Working Pattern: Hybrid, with at least 1 day per week in the office
Reports to: CEO

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About the Role

The Upper Room (TUR) supports individuals experiencing homelessness, poverty, social exclusion and involvement with the criminal justice system. Through UR4Meals and UR4Driving we provide practical support, dignity and opportunity to some of the most disadvantaged members of our community in West London. 

We are seeking an experienced Trusts and Grants Manager to take full ownership of and grow our most important income stream.

Trusts and foundations account for over half of our income, and we have an established portfolio of funders alongside several multi-year grants. This role is central to maintaining that income and driving its growth.

This is a hands-on, autonomous role requiring someone who can independently manage a live pipeline, write high-quality applications, and build strong, long-term funder relationships.

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Key Responsibilities

Trusts and Foundations Fundraising (lead responsibility)

• Identify, research and secure funding from trusts, foundations and statutory sources
• Develop high-quality, persuasive funding applications, including larger and multi-year bids
• Manage and maintain a robust pipeline of funding opportunities
• Lead on reporting, monitoring and reapplications
• Build and steward long-term relationships with funders
• Work closely with service teams to develop clear, evidence-based cases for support

Strategy and Income Growth

• Contribute to and support delivery of TUR’s fundraising strategy
• Identify opportunities to increase income and strengthen long-term sustainability
• Monitor performance against income targets and adjust plans where needed
• Provide clear and accurate reporting to the CEO and Board

Wider Contribution

• Contribute to broader fundraising activity where appropriate
• Represent TUR externally with professionalism and credibility

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Person Specification

Essential

• Direct experience securing funding from trusts and foundations; applications without this experience will not be considered
• Demonstrable track record of securing five-figure grants (and ideally multi-year funding)
• Experience managing the full funding cycle, from prospect research through to reporting and stewardship
• Experience managing a pipeline of multiple funders and deadlines
• Excellent written communication skills, with the ability to produce clear, compelling and tailored proposals
• Strong organisational skills and ability to work independently
• Confidence engaging with funders and representing an organisation externally
• Commitment to The Upper Room’s mission and values

Desirable

• Experience in homelessness, criminal justice or related sectors
• Knowledge of the London or West London funding landscape
• Experience contributing to fundraising strategy or income growth

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Why Join Us

The Upper Room is a values-led organisation committed to empowering people facing poverty and exclusion. You will be joining a small, committed and supportive team, with the opportunity to take real ownership of a critical income stream.

This role offers the chance to work closely with the CEO and play a direct role in strengthening the organisation’s sustainability and impact.

Flexible working arrangements are supported, with at least one day per week in the office.

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Additional Information

• Attendance at quarterly evening Finance Sub-Committee meetings is required (time off in lieu provided)
• Occasional evening or weekend events may be required (time off in lieu provided)
• The Upper Room is committed to safeguarding and promoting the welfare of vulnerable adults. The successful candidate will be subject to a DBS check

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How to Apply

Please send your CV along with:

• A covering letter (maximum 500 words) outlining your suitability for the role

We welcome informal conversations prior to application.

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Recruitment Process

Panel interview focused on experience, track record and approach to trusts and grants fundraising

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Closing Date

11.30pm, 23rd April 2026

Head of Centre Operations

We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact.

Position: Head of Centre Operations
Salary: Circa £60,000 plus £5,000 car allowance
Location: Watford with hybrid working and regular travel
Hours: 35 hours per week
Contract: Permanent
Closing Date: 29th April 2026

About the role

This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery.

You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce.

Key responsibilities include:

• Developing and delivering operational strategy aligned to organisational goals
• Leading and managing multi-site teams through direct reports
• Driving performance through data analysis, KPIs and continuous improvement
• Overseeing day to day operations to ensure consistency, quality and compliance
• Managing budgets, financial controls and identifying efficiencies
• Ensuring high standards of customer service and stakeholder engagement
• Leading on health and safety across all sites and ensuring full compliance
• Overseeing facilities, estates and maintenance planning
• Building partnerships with external organisations and stakeholders
• Supporting organisational development through coaching, training and leadership

You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs.

About you

We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams.

You will have:

• Significant experience in multi-site operational management
• Strong leadership skills with a focus on coaching and team development
• Experience driving performance, analysing data and improving systems
• Knowledge of health and safety management and compliance
• Excellent communication and stakeholder management skills
• Strong organisational skills with the ability to manage complex workloads
• Confidence using IT systems including Microsoft Office
• A full driving licence and willingness to travel regularly

Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results.

About the organisation

The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home.

Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager

Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.

Location London based, requiring two days per week at Society Building, 8 All Saints Street, London N1, or Regional based with your place of work being your primary residence or suitable workplace close to your home.

Flexibility/Hours Full-time (35 hours per week)

Salary £33,963 per annum, rising to £38,365 if London based.

Contract Fixed Term (12 months fixed term contract) 

Interview 1 stage totalling around 1 hour. 

Reporting to Chief Financial Officer

The Role

Join NCVO as a Credit Controller and play a key role in maintaining financial stability and cash flow by managing outstanding debt, assessing credit risk and ensuring timely payments, while supporting accurate financial reporting, reconciling accounts, resolving queries, and working closely with customers, budget holders and project managers to maintain strong relationships and up-to-date records across systems such as CRM and Business Central.

Key responsibilities:

• Manage outstanding debt, including evaluating credit requests, monitoring debtor balances, preparing aged debt reports, and providing cash flow forecasts
• Reconcile accounts, process invoices and payments, and resolve queries to ensure accurate and timely financial records
• Support monthly income accrual and deferral processes, working with budget holders to maintain accuracy and take corrective action where needed
• Maintain accurate financial and project records, and raise sales and purchase orders in line with agreed processes and contracts
• Collaborate with project managers, department heads and finance colleagues to support smooth financial operations and strong stakeholder relationships

This is a great role for someone who is detail-oriented, proactive and confident working with financial data, while also building strong relationships across teams and with external stakeholders.

Your background:

• Experience in Credit Control, Accounts Receivable or a Debt Management environment
• Strong Excel skills and confidence working with financial systems (CRM experience desirable)
• Excellent communication skills, with the ability to manage queries and build relationships with a range of stakeholders
• High attention to detail, with strong organisational skills and the ability to manage competing priorities
• A proactive, confident and professional approach, with the ability to work under pressure

This role is an excellent opportunity to further develop your finance and credit control expertise while contributing to the financial sustainability of NCVO and supporting its wider mission.

Why Join Us?

With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference! 

Some of NCVO’s great benefits include:

• 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service. 
• five days’ volunteering leave (pro rata for part-time staff) 
• enhanced pay for maternity/adoption leave 
• generous employer pension contribution of up to 8.5% of salary 

About the Team

​Our Finance Team currently comprises of 5 finance professionals, who support NCVO with ensuring effective financial management and decision-making across the organisation, from financial queries from stakeholders to ensuring compliance with financial procedures and reporting standards.

How to Apply

For more information and to apply, please click on the Apply button. 

We’re not able to respond to or provide feedback on every application received. If you have not heard back within 72 hours of your application, unfortunately you’ve been unsuccessful in progressing to the next stage.