Supporter services officer jobs
Are you passionate about supporting people, providing guidance, and keeping essential processes running smoothly? We are looking for a Membership and Registry Officer to join our client on a temporary basis, helping deliver a high-quality experience to members, prospective registrants, and key stakeholders.
This role is ideal for someone who thrives in a customer-focused environment, enjoys working with data and CRM systems, and is confident communicating across a range of channels. You'll play an important part in supporting membership and registration processes, ensuring accuracy, consistency and excellent service.
About the Role:
You will support the Membership and Professional Standards Department to:
- Provide efficient administration for membership and registration processes
- Process applications, elections, reinstatements and transfers
- Respond to membership and subscription enquiries
- Maintain and improve data integrity within the CRM
- Support recruitment, engagement and retention activities
- Contribute to departmental targets for subscriptions, recruitment and retention
- Provide guidance to prospective and upgrading members via email, phone, video call and social media
- Support the conversion of new and existing enquiries into membership and registration
- Record and monitor recruitment and retention activity, producing clear statistics and reports
- Assist with communications to existing, new and prospective members
- Create and coordinate recruitment and retention campaigns, including related CRM administration
- Actively follow up leads and enquiries
- Assist with company annual payment scheme administration
- Update member records with accuracy and care
- Help deliver clear and consistent messaging on membership and registration benefits
- Contribute copy and digital content for newsletters, social media, and website blogs
- Support promotional activity across digital platforms
- Assist with creating content such as case studies, fact sheets, FAQs and digital assets
- Support with the design and production of promotional materials for events and campaigns
- Respond to enquiries via email and phone
- Support processing of membership and registration applications
- Handle reinstatements, transfers and dual registration requests
- Support annual subscription communications and renewals
- Process payments (credit card, cheque, BACS) and issue reminders, notices and receipts
- Assist with annual and monthly Direct Debit processes
- Support subscription reconciliation and data management
- Maintain CRM data, ensuring accuracy of records, demographics and post-nominals
- Issue usernames, passwords and updated correspondence as required
- Assist with Branch and Committee data updates
- Experience in a membership organisation, professional body, or customer-focused environment
- Ability to provide clear, accurate advice by email, phone and in person
- Strong written and verbal communication skills
- Excellent organisation skills and the ability to manage day-to-day work effectively
- A collaborative approach and ability to build rapport with stakeholders
- A high level of accuracy and attention to detail
- Confidence using multiple IT systems, especially Microsoft tools
- Ability to analyse data and present information clearly
To apply for the Membership and Registry Officer role, please reply and upload your CV quoting reference 82451SOH and we can provide more information to you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About Variety
There are 1.8m children living with disabilities in the UK with 600,000 children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future. Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme, and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.
Role purpose
Variety, the Children’s Charity is looking for a Head of People and Culture to lead and deliver all aspects of the charity’s people strategy. Part of the Operations Team, this is an exciting role combining strategic leadership with hands-on operational HR management. The postholder will be experienced in driving forward new strategies, ensuring Variety has robust, compliant and people centered practices in place. This role will support a positive, inclusive, and high-performing culture which is aligned to Variety’s mission and values.
This is a new role at Variety during an exciting time as we develop and launch a new three-year strategy later this year and invest in our people and culture. The staff team at Variety has grown over the last year, reflecting the charity’s ambitious strategy to double charitable expenditure over the next three years. We are at an exciting point to recruit an experienced HR professional to continue our growth, developing our people while strengthening our collaborative culture, champion wellbeing, and leading Equity, Diversity and Inclusion.
The Head of People and Culture will work with the CEO and Senior Management Team and contribute to strategic decisions at Variety. There is a separate support service which is outsourced for complex or specialist HR matters if required. Variety is a small, dedicated team of 30 staff, and this role reports to the CEO with a close working relationship with the Director of Finance and Operations.
Key responsibilities
Strategy and Performance
Building organisational capacity is one of the pillars of our three-year strategy which is in development. Variety is investing in recruitment, and retention of a high-performing workforce with harmonised contracts and policies.
This role will:
- Develop and implement a People and Culture Strategy aligned with Variety’s new three-year organisational strategy
- Lead workforce planning and organisational development
- Implement and oversee a clear and consistent performance managementframework
- Mange safe and inclusive recruitment processes
- Lead the annual appraisal process and support probation reviews for new staff
- Provide regular reporting to the CEO for Trustee meetings on people metrics and any risks to the people strategy
- Manage the outsourced HR provider to Variety
HR operations and recruitment
- Oversee and directly manage recruitment, onboarding, probation, performance management and exit processes at Variety
- Develop and support the investment in recruitment and retention of high-performing team members
- Manage the onboarding process for new staff, sending offer letters, taking up references and inductions, ensuring a good start at Variety
- Manage employee relations cases (if they arise)
- Maintain and update the staff handbook, HR policies and procedures, ensuring compliance with UK employment law
- Introduce and manage an improved HR portal which will improve Variety’s HR function
- Manage the HR budget and the annual salary review process with the Director of Finance
- Support managers and staff in all aspects of people management
- Oversee payroll and benefits management (if applicable)
- Ensure staff have updated contracts and keep HR policies up to date
- Support managers in people management
- Advise the CEO and Senior Management Team on people-related risks
- Maintain accurate HR records in accordance with GDPR
- Carry out DBS checks for staff and volunteers
Culture and wellbeing
- Work with the Senior Management Team on cultural development and values-led behaviours across Variety
- Lead the People Strategy at Variety to foster a positive working environment, where people feel engaged, supported and happy at work
- Lead on Variety’s learning and development programme for all staff
- Promote a culture of feedback and continuous improvement
Person specification
Essential
- CIPD Level 7 qualified (or equivalent experience)
- Significant experience in a senior HR/People role, ideally within the charity or not-for-profit sector
- Strong working knowledge of UK employment law and HR best practice
- Experience managing employee relations cases independently
- Experience advising Senior Management Teams and Trustee boards
- Ability to operate strategically while delivering operational HR hands-on
- High level of discretion and confidentiality
Desirable
- Experience working as a standalone HR lead
- Experience working in a small or medium-sized organisations
- Knowledge of safeguarding requirements for the charity sector
- Experience implementing HR systems and improving processes
Key competencies
- Resilient and confident decision-maker
- Strong organisational and time management skills
- Values-driven and inclusive leadership style
- Comfortable working autonomously
Role scope and considerations
As this is a standalone, part-time position please consider:
- Clear prioritisation will be essential
- Operational HR tasks (e.g. contracts, letters, policy updates) sit within the role
- External HR advisers will be used for legal matters
- Administrative efficiency (templates, HR systems, automation) will be important to manage workload
- The role may include line management in the future
Benefits
- Enhanced Pension (7% contribution from Variety with 2% employee contribution)
- 25 days annual leave plus bank holidays. In addition, after one year's continuous service, an extra two days’ annual holiday for every complete year of service will be added, up to a maximum of five days' extra holiday (pro rata will apply for part-time).
- Three additional days between Christmas and New Year given as discretionary leave
- Membership to a health and well-being cash plan scheme
- Life Assurance scheme offering 4 x salary
- Company Sick Pay
Please note that this role may require travel within the UK, requires a DBS check and proof of eligibility to work in the UK.
Variety, the Children's Charity is committed to safeguarding and promoting the welfare of children and vulnerable adults.
Equality, diversity and inclusion
Inclusion is one of our key values. It is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief. Please let us know if you have any access requirements which we might need to consider in relation to the selection process.
How to apply
Please submit your CV with a cover letter explaining why you’d make a great candidate for this role and how you meet the job description. In your cover letter please include a people system or HR platform you have implemented that improved operational efficiency and employee experience. What was your approach and what impact did it have.
Applications will close at midnight on Sunday, 15 March 2026 with first round interviews w/c 23 March 2026.
Please let us know if you have any accessibility requirements or need any adjustments for the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
INTERIM FUNDRAISING MANANGER
This is an exciting opportunity for an experienced Interim Fundraising Manager to use their knowledge and experience to cultivate new fundraising relationships, build a corporate partnerships pipeline from the ground up, and significantly increase individual giving and major donor income, whilst developing an engaging and effective supporter programme.
Benefits of working for Doorstep Library:
- Location: Hybrid (2 days in the Victoria office, 3 days remote), flexible working
- Hours: Full time – 35 hours (excluding lunch break), 6 month contract with potential to extend
- 25 days per annum, plus bank holidays and 3 days mandatory Christmas leave pro rata
- 6% pension Contributions
- Employee assistance programme
- Employee discount programme (BenefitHub)
- Salary sacrifice scheme
Doorstep Library is a community-focused literacy charity dedicated to bringing the gift of books and the joy of reading into the homes of families across London. With one in four 11-year-olds leaving primary school unable to read or write properly, the charity introduces young children (aged 0-11 years) to the pleasure and benefits of reading.
The successful candidate must be able to demonstrate:
- Proven Fundraising Experience: Essential knowledge/experience of raising income via various fundraising methods with a particular focus on corporate fundraising and individual giving.
- Relationship Building Skills: Ability to establish and nurture new partnerships whilst developing effective stewardship and supporter engagement programme.
- Strategic Input: Enthusiasm to work closely with the CEO to develop income streams and implement fundraising strategies.
- Team Management Experience: Effective leadership with the ability to develop and mentor a small team.
- Team Player Mentality: A strong understanding of working within a small charity, demonstrating adaptability and a willingness to assist with tasks beyond the immediate job description.
Experience in children's charities, literacy, or education organisations would be highly beneficial.
Capitalising on the current "National Year of Reading" this is an excellent opportunity to join a highly supportive and collaborative organisation that makes a tangible difference in children's lives. You will be instrumental in shaping the future fundraising landscape of The Doorstep Library, contributing to a vital cause in a rewarding environment.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
This role is subject to an enhanced DBS check, which will be carried out by the employer
Closing date: 10 March 2026
Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Sitting within our people and organisational development team and reporting into the senior learning & organisational development manager, you’ll support us with a wide range of administrative duties across the learning & development; people; equity, diversity and inclusion (EDI) and internal communications & engagement functions.
As the first point of contact for all learning management system (LMS) user and administrative queries you’ll maintain and housekeep our LMS as well as help coordinate and administer internal and external training programmes, workshops and learning events. You’ll also provide administrative support across our core people activities, including invoicing, onboarding, offboarding, and the employee lifecycle processes.
You’ll use our HR management systems to develop and maintain regular people management reports and liaise with the people and EDI teams to ensure employee and training records are updated.
About you
You’ll have experience of working with information systems ideally within a HR function and be able to use an administrative system or database. You’ll have the ability to work as part of a small hybrid team and possess strong organisational skills and excellent written and verbal communications skills allowing you to always work together when in the office or when working from home. You’ll understand the importance of working accurately and with attention to detail within a confidential framework and can plan and organise your own workload.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home with a minimum 2 days in the office which will be Tuesday and Wednesday.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Monday, 9 March 2026 9 am
Interview date week commencing 16 March 2026
We reserve the right to close this advert early subject to volume of applicants. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
The Community Engagement & Participation Coordinator will support SLRA’s participation work to ensure that the migrant individuals and communities we work with influence the decisions that affect their lives. SLRA’s work to influence local and national policy and practice is well established, and the post holder will coordinate our Community Leaders group which meets monthly to discuss issues affecting the lives of migrant individuals and communities and to build power and organise. The Coordinator will ensure that well established partnerships continue to develop and build power, as well as ensure that policy and participation work reflects and responds to any new changes in immigration policy that affects the lives of the SLRA community.
e would love to hear from you if you have:
- A deep understanding of how to create accessible opportunities for participation, and the external context SLRA is operating in.
- Experience of community organising work and facilitating inclusive sessions in a diverse group setting.
SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis as a result of immigration issues. We provide specialist immigration advice, as well as a broad range of practical, social and therapeutic support services. SLRA also campaigns for a fairer immigration system, local people with lived experience in influencing local and national policy and practice.
Benefits include:
- 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
- Additional long service annual leave days up to a maximum of an additional 5 days per year.
- Flexible and family friendly working arrangements including compressed hours and school term time working.
- Pension scheme with 5% employer contribution.
- Commitment to staff learning and development.
- Cyclescheme and travelcard loans.
For all roles, we particularly welcome and encourage applications from individuals of the global majority, and those who are migrants or refugees, and those with lived experience of the hostile immigration system.
To ensure that migrants live safely with access to justice and opportunity
The client requests no contact from agencies or media sales.
About Us:
Anti-Slavery International is the world’s oldest human rights organisation. Our vision is freedom from slavery for everyone, everywhere, always. We believe that modern slavery is a contemporary issue of the highest importance, and we are determined to work with others to make sure people can be free from slavery across the world.
About the Role:
The Head of Operations will play a key role in ensuring the smooth functioning of the organisation, working with the Senior Management Team (SMT) in developing the new strategic direction and future of the organisation and its work. If you are an experienced operations lead, you will understand how key this role is to an organisation’s success and as part of the SMT, you have the opportunity to drive change.
Key Tasks:
· operations leadership
· support for the Board, CEO and SMT
· compliance, policy and procedures
· employee experience - direct, hands-on HR experience is more important than qualifications!
· internal communications and overseeing our IT systems and Cloud filing
· change management and procurement
Benefits
· 30 days annual leave
· 6% pension contribution
· employee benefits include employee assistance programme, cycle to work scheme, annual season ticket loan, eye tests
The client requests no contact from agencies or media sales.
Key Responsibilities
As our Website Lead, you will:
- Oversee daily management, development and optimisation of the ICR’s main website — including content, SEO/AEO and technical improvements
- Work closely with internal partners to develop new pages, sections and features
- Lead a programme of ongoing content review and user training across the organisation
- Produce regular website analytics reports and deliver insight-driven recommendations
- Ensure consistent branding, accessibility and outstanding user experience
- Manage a Digital Communications Officer (job share, 1.2 FTE) and help recruit and line-manage a new Website Developer
- Plan and prioritise technical projects with our Digital Services (IT) team
About You
This is a fantastic opportunity for someone who combines technical understanding with creativity, editorial judgement and a passion for delivering exceptional digital experiences.
You’ll bring:
- Strong experience managing and publishing content within a CMS (Sitefinity experience is a bonus)
- A solid understanding of HTML and confidence working with developers and IT colleagues
- Experience overseeing the day-to-day running of a large website
- Skills in analysing website performance using tools like GA4, Google Tag Manager or Matomo
- Excellent organisational ability and the skills to manage multiple concurrent projects
- Strong written and verbal communication skills
- Experience managing or mentoring others (highly desirable)
- A proactive, collaborative approach to working across teams
- Optional but advantageous: experience with Adobe Creative Cloud tools, editorial content review, and training non-technical users
The client requests no contact from agencies or media sales.
About Unique
Through sharing knowledge and lived experience, Unique helps families and professionals navigate the world of chromosome and gene disorders.
Unique is a charity that provides accurate and accessible information to empower those looking for answers. Alongside this, we act as a facilitator, helping people connect with each other to share their experiences of rare gene and chromosome disorders.
We work with anyone who has been affected by, or wants to know more about, rare chromosome or gene disorders - whether that’s an individual, a family, a carer, a doctor or a scientist. We believe that by working together, we can find new ways to support and celebrate people living truly unique lives.
Unique has over 30,000 members (individuals, families and professionals) globally, but our office is based in Oxted, Surrey, UK.
The Role
This role will develop, support and manage a network of volunteers across England to help build both virtual and local communities for families affected by rare chromosome and gene disorders.
This role will lead on the recruitment, training and ongoing support of volunteers from the Unique membership to ensure they feel confident, connected and valued in their roles. Working closely with the Engagement and Communications Officer, the postholder will also help plan and run a programme of virtual events and online activities tailored to the needs of our members and encouraging supportive peer relationships between them.
The ideal candidate will be a strong communicator with experience of volunteer management and community engagement. You’ll enjoy building relationships, empowering others, and creating opportunities for people to connect and support one another.
This is a hybrid role which includes occasional working in our Oxted office to build relationships with our small, friendly team, as well as time spent on the ground with volunteers in different regions. The role will involve regular travel across England, with occasional weekend and evening work (for which time off in lieu will be provided).
We are committed to inclusion, equality and diversity and welcome applicants from all parts of the community.
Key Responsibilities
• Develop and deliver Unique’s volunteer strategy, ensuring volunteers are effectively supported and engaged
• Recruit, train and induct new volunteers, and develop resources, training materials and recognition schemes for volunteers
• Provide regular communication, guidance and supervision to volunteers, ensuring their wellbeing and satisfaction
• Build a strong sense of community through a programme of face to face and virtual meet-ups and workshops
• Work in partnership with volunteers and members to creatively use online communication channels to promote community connections
• Maintain up-to-date volunteer records and ensure compliance with safeguarding, data protection and health & safety policies
• Coordinate and support volunteer involvement at family events, conferences, webinars and local meet-ups
• Work collaboratively with the staff team to promote volunteering opportunities and celebrate volunteer contributions
• Monitor and report on volunteer engagement, diversity and impact
Person Specification
Qualifications
Educated to degree level or equivalent experience
Essential qualities, skills and experience
Experience of recruiting, training and supporting volunteers
Experience of working in community engagement or outreach
Excellent interpersonal and communication skills, both written and oral
Strong organisational skills with the ability to manage multiple priorities
Empathy and understanding of the challenges faced by families affected by health or disability issues
Ability to work both independently and as part of a team
A flexible, can-do attitude and creative approach to problem solving
Proficient in Microsoft Office and comfortable using online collaboration tools and databases
A commitment to the aims and values of Unique
Desirable qualities, skills and experience
Experience working in the charity or health/disability sector
Experience of online community management or peer support programmes
Knowledge of safeguarding principles and best practice in volunteer management
Additional requirements
Willing to travel regularly across England
Availability to work occasional evenings and weekends
A DBS check will be required prior to appointment
Interviews to be held w/c 13th April 2026
We work with everyone whose life has been touched by rare chromosome or gene disorders. Whoever you are, Unique is here for you!
The client requests no contact from agencies or media sales.
Certitude is a values-driven charity with over 30 years’ experience supporting people with learning disabilities, autistic people, and those with mental health needs.
We are now seeking a Finance Business Partner to join our Finance team and work closely with operational leaders across supported living, residential, and community-based services. This is a highly visible role, focused on turning financial data into meaningful insight that improves outcomes, strengthens services, and delivers value for money, while remaining aligned with our mission and Charities SORP.
The key responsibilities of the Finance Business Partner include:
- Act as the primary finance contact for defined service localities, providing proactive, trusted business partnering support.
- Produce monthly management accounts with clear variance analysis and insightful commentary on income, staffing, agency usage, sleep-ins, travel, and overhead recovery.
- Support Team Managers with budgeting, reforecasting, cost control, and financial planning aligned to safe staffing and support needs.
- Lead unit economics and service performance analysis, including rota efficiency, voids, empty rooms, and overall service sustainability.
- Work closely with the Development Accountant to ensure pricing models, service charges, and cost allocations accurately reflect the true cost of delivery.
- Build and maintain finance KPI dashboards in collaboration with Operations and the Senior Management Accountant.
- Support bids, retenders, and contract variations by providing robust costings, pricing models, and funding justifications.
- Analyse performance across block, spot, framework, and personal budget contracts, reconciling delivered versus commissioned activity.
- Support commissioner discussions around uplifts linked to inflation, National Living Wage, and changes in acuity.
- Work with the Financial Controller to ensure accurate and timely billing, with correct treatment of restricted, unrestricted, and deferred income.
About Certitude:
With a workforce of around 1,500 colleagues and a turnover of approximately £70m, Certitude combines strong financial foundations with a clear social purpose. While our roots are firmly in London, we are expanding beyond the capital, creating exciting opportunities to shape how financial insight supports sustainable growth and high-quality care.
We are proud of our values and the impact we make, and we are committed to equality, diversity, and creating a great place to work for our colleagues.
The successful candidate will:
- Be part-qualified and actively studying towards a recognised accountancy qualification such as ACCA or CIMA, or equivalent.
- Ideally bring experience from social care or another people-intensive, service-led environment, though strong candidates from other sectors are very much encouraged to apply.
- Have hands-on experience producing management accounts, with the ability to deliver clear, insightful commentary and demonstrate effective finance business partnering in support of budgets and performance.
- Be comfortable working across multiple cost centres and managing an expanding portfolio of services or departments, with the confidence to analyse trends, review financial performance, and present financial information to non-finance stakeholders.
- Be proactive, inquisitive, and willing to challenge the status quo, with the confidence to ask “why” and drive improvement.
This opportunity is being offered on a hybrid basis with the expectation you can visit their Balham High Road office a minimum of two days a week.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
Position: HR Lead
Hours: Full-time (35 hours a week)
Contract: Fixed Term – until September 2026
Location: Office-based in London N4 with flexibility to work remotely
Salary: £68,374 (inclusive of an additional supervisory allowance of £3,256). per annum FTE, plus excellent benefits
Salary Band: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is undergoing transformational change and an integral part of this is ensuring we have a workforce that is engaged, connected, motivated and empowered to achieve. We’re looking for an outstanding Interim HR Lead to shape, drive and deliver this change
You’ll lead a newly restructured HR and OD function, coaching and providing direction to ensure they have the capability, systems, processes and insights to attract, develop and retain exceptional colleagues.
As a member of our Leadership Team, you’ll quickly become a trusted partner to the Executive Group and CEO, offering expert insight, sound judgement and forward‑thinking leadership on all people‑related matters. You’ll need to get up to speed rapidly, build relationships fast, and bring immediate stability, focus and momentum to key priority areas.
This role is perfect for an experienced HR leader with the ability to navigate complex organisations, champion a positive employee experience, enable high performance, and drive cultural change that supports our long‑term goals. You’ll bring credibility, creativity and a values‑led approach, combined with the ability to make an impact from day one.
Please note this is a fixed term contract until September 2026.
Closing date for applications: 9:00 on Friday 13th March 2026
Interviews are scheduled to take please on 19 and 20 March 2026 for shortlisted candidates.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Salary: £43,500 - £48,000
Reporting to: Programme Lead
Hours: Full Time (35 hours per week)
Location: Hybrid/Remote working, and national travel to be expected.
Key Relationships: Programme Leads, CEO, COO, Director of Development, AD Policy & Influencing, AD Finance and Operations, Trustees, External Partners.
Overall Purpose
The Influencing Project Manager will work as part of a flexible team to develop, lead and manage the stakeholder engagement, influencing and communications elements of the Volunteering for Health programme.
Volunteering for Health is a £10million learning programme focused on testing, building and growing healthcare volunteering infrastructure. The programme has invested in fifteen systems across England who are navigating complex health systems to ensure that volunteering is embedded as a system wide NHS asset.
The team is responsible for developing and delivering the ‘learning and support’ and the ‘influencing and communications’ elements of the national programme, in partnership with NHS England and CW .
We have reached an exciting stage where we can turn our local learning into national change. By using the inspiring stories and impact from our programme, we want to show healthcare leaders what is possible. We are positioning our learnings to prove that volunteering infrastructure is a vital solution for a modern and sustainable health service aligned to the NHS 10-year Health Plan.
Overall Objectives
- Work collaboratively and strategically with a wide range of stakeholders including our member charities, NHS Trusts, VCSE organisations, funders, and government officials.
- Develop compelling narratives and high impact campaigns that resonate with diverse audiences and mobilise stakeholders at every level.
- To identify and leverage cross-sector themes and opportunities to scale impact across health, social care, and the voluntary sector, underpinned by robust horizon scanning and a commitment to innovative, non-traditional problem solving.
- Support the programme to maximise its impact and reach through bringing partners and stakeholders together.
KEY RESPONSIBILITIES
Stakeholder Engagement & Collaboration
- Convene and engage stakeholders, including member charities, NHS trusts and employees, funders and evaluators, to co-produce plans collaboratively.
- Manage stakeholder relationships, ensuring effective communication and engagement.
- Provide support to funded partnerships, enabling their development and to become high performing.
- Represent the organisation externally, acting as a champion for NHS Charities Together and NHS charities.
- Form professional and beneficial relationships with internal and external stakeholders – including at a senior level, representing the department internally and externally, and bringing policy knowledge to bear to support their influencing in line with our strategic goals.
- Building and maintaining a stakeholder database to reflect the opportunities for system change at local, regional and national level.
Project Design and Development
- Create plans with clear objectives, time lines, milestones and budgets, ensuring that projects and campaigns are financially sustainable and cover our costs.
- Lead processes to capture and synthesise information, and insight to support the development and design of approaches.
- Proactively build knowledge and understanding in volunteering and healthcare to support wider organisational learnings in these domains.
Delivery and Management
- Deliver engaging and thought-provoking communication and influencing plans to elevate our funded partnerships.
- Oversee workstream governance, risk management, and reporting processes, maintaining strong administration and compliance throughout.
- Regularly review and monitor impact against our strategic goals.
- Support internal resource planning to ensure efficient staffing and best use of our team.
- Manage project resources and staff effectively, fostering a collaborative team culture and supporting and developing team members to perform.
- Provide line management and support to staff as required.
Learning and Evaluation
- Work in a way to embed learning and insight capture into business as usual.
- Commission and manage external consultants where appropriate, ensuring quality and alignment with project aims.
- Lead learning events, and convene stakeholders to support the capture of insight.
- Support in the development of insight and related policy positions in relation to initiatives being managed, working closely with policy colleagues to identify system gaps and potential solutions.
- Ensure projects contribute to learning, including supporting the dissemination of what works and how to scale successful approaches.
Other Duties
This is not meant to be an exhaustive list of duties. The need for flexibility is required. We are currently a small team, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
How to Apply
The closing date for applications is 23.59 on Sunday 15th March
Provisional interview date: Thursday 26th March.
Please submitted your CV and a covering letter outlining how you meet the job description and person specification. The supporting statement should be no more than 2 sides of A4.
In line with GDPR, we ask that you do NOT send us any information that can identify children or any of your Sensitive Personal Data (racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning health or sex life and sexual orientation, genetic and/or biometric data) in your CV and application documentation. Following this notice, any inclusion of your Sensitive Personal Data in your CV/application documentation will be understood by us as your express consent to process this information going forward. Please also remember to not mention anyone’s information or details (e.g. referees) who have not previously agreed to their inclusion.
REF-227 022
Youth Worker (Part-time)
17.5 hours per week, worked flexibly to meet the needs-led nature of the programme. The role is primarily evenings typically across 3–4 days, with occasional weekend work.
Grades 4–5 FTE £26,403 - £32,063, pro-rata
Actual £12,322 - £14,962, dependent on qualifications and experience, for 17.5 hours/week plus 5% employer pension.
Join Greater Manchester Youth Federation (GMYF)—a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide.
Key Responsibilities
- Develop positive relationships with 8–16year olds using a young person-centred approach
- Plan and deliver engaging centre-based and outreach sessions
- Support Outdoor Education, DofE, and adventure programmes, including attending several residentials per year
- Champion youth voice, leadership, and social action
- Monitor progress and ensure a safe, inclusive environment
While the post includes both youth and play sessions, we are particularly keen to attract applicants with youth work experience to strengthen this area within the team.
About you
- Experience working with young people
- Commitment to inclusive, relationship-based youth work
- Reliable, approachable and able to work well as part of a team
Why join GMYF
- Make a real difference to young people
- Access high-quality training, CPD and development opportunities
- Work in a supportive, values-led organisation
Person Specification
Essential
- Experience of working with young people, demonstrating a young person-centered approach
- Good understanding of safeguarding and risk management
- Able to build and maintain positive relationships with young people
- Experience planning and delivering activities, projects and individual interventions on issues relating to young people’s health and wellbeing
- Good organisational and communication skills, including working with partner agencies
- Experience of record keeping and data capture using MIS systems including recording young people concerns
- Understand and implement policies and procedures, including completing risk assessments
- Strong team working skills and professionalism at all times
Desirable
- Youth Work Qualification L3 or above
- L2 safeguarding qualification or willingness to obtain in first 3 months
- Experience working creatively
- Experience of youth participation and using skills to capture the voice and views of young people
- Experience working 1 to 1 with young people and in small groups
- Ability to utilise technology and IT packages to develop projects with young people
- Driving license/access to car and/or willing to train to drive minibuses
- Experience of leading social action projects with young people
- First Aid & Fire Marshal certificates or willing to obtain in first 3 months
Other Requirements
GMYF is committed to safeguarding and promoting the welfare of children and young people; the applicant will be subject to safer recruitment checks including enhanced DBS.
GMYF is an equal opportunities employer and we welcome applicants from all backgrounds.
This is a UK-based post, and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering letter.
Please let us know if you need us to make any adjustments during the application or recruitment process and we’ll be happy to support you.
Closing date for applications: 12noon, Monday 9th March 2026
Interview date: From 2pm, Wednesday 18th March 2026
Start Date: As soon as possible, subject to the completion of pre‑employment checks, including DBS and onboarding
Please visit our website for more information - Greater Manchester Youth Federation / Current Vacancies – Greater Manchester Youth Federation
The client requests no contact from agencies or media sales.
People Systems and Reporting Specialist
The purpose of the People Team in delivering the organisations goals is to empower our colleagues to thrive by shaping exceptional experiences and culture that unlocks their potential — so ARUK can realise it's vision of a world free from the fear, harm and heartbreak of dementia.
To be able to deliver this the People Function is going through an exciting transformation and one of the key enablers of this is automation and data analytics. This role will support the People Services team in setting up our lifecycle and operational processes by ensuring data accuracy and reliable system performance. Our aim is to make our processes as smooth and automated as possible and ensure that we are optimising the functionality of our existing systems and driving continuous improvement through automation.
The role will also be key in setting up more streamlined and automated reporting of people metrics and KPI’s to ensure that the team and leaders have the insight at the right time to enable decisions. In doing so the role will work closely with the People Experience Partner to ensure that we are combining all data sources to present a holistic view of our workforce.
The post holder is part of a small team at ARUK and from time to time may need to support other colleagues to ensure smooth critical service delivery to the organisation.
This is a 12-month FTC
Key Responsibilities:
• Assess and improve functionality in the HR system (Cascade) to ensure that all functionality around data capture, formulas, workflows and reporting for lifecycle events and payroll are being maximised and improve where there is opportunity.
• Work closely with the People Services Manager, Cascade team and payroll processing service to maximise payroll automation
• Configure and develop the HR systems in place to meet evolving business requirements and improve user experience.
• Ensure that all data recorded in the system is accurate and conduct regular audits.
• Review, reduce and automate all manual people processes and forms, either using Cascade, Power Apps or MS Forms in line with the ARUK technology landscape
• Develop Power BI dashboard for People metrics and KPI’s
• Work closely with the People Experience Partner to create regular people insight reporting
• Maintain core people metrics and ensure they are accessible for reporting and analysis.
• Work collaboratively with the Finance Team and deliver prompt and accurate headcount reporting for use in the monthly KPIs.
• Deliver timely insights to support workforce planning, organisational design, compensation strategies, and resource utilisation.
• Design dashboards and visualisations to communicate trends and support People & Culture initiatives.
• Improve analytical capabilities within the broader team by sharing skills through the provision of guidance and training as needed.
Knowledge, skills and experience needed:
· Extensive experience in HR system optimisation (Cascade used by People Team), with proven ability to configure, customise and integrate HRIS systems to meet evolving organisational needs.
· Advanced data analysis and reporting expertise, including the ability to manipulate large, complex datasets, apply data validation techniques, and deliver actionable insights through dashboards and visualisations.
· Demonstrated success in process automation and workflow optimisation, reducing manual effort and improving data accuracy across the employee lifecycle.
· Knowledge of GDPR and data governance principles as applicable with sensitive data.
· Proficiency in HR data tools and technologies, including advanced Excel (pivot tables, macros), SQL for data extraction, and experience with BI tools for predictive analytics.
· Evidence of a continuous improvement mindset, demonstrated through successful projects that have improved system functionality, reporting capability, and user experience.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £44,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 8th March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Could you be the person to help
deliver the Waltham Forest Loved and Wanted Alliance?
Age UK Waltham Forest is leading Waltham Forest Loved and Wanted Alliance, which includes a mosque, church, synagogue, foodbank, Chinese and Albanian groups. The Alliance will support people to make meaningful relationships across divides of race, faith, age and wealth. We are now recruiting a Loved and Wanted Organiser who will make our programme of Loved and Wanted activities happen.
This post will organise the Alliance’s programme of events, supporting all Alliance member organisations to contribute. The post-holder will also support the Alliance Steering Group in developing and overseeing the programme, and undertake all monitoring and evaluation.
You will need to combine outstanding organisational and communication skills with an in-depth understanding of the needs of different faiths, ethnic groups and communities, and the barriers which exist to keep those groups apart. Speaking one of the following language is not essential, but it would be desirable: Urdu, Punjabi, Cantonese, Mandarin, Albanian, Fillipino.
This project forms part of the Mayor of London’s Loved and Wanted campaign, launched in 2025, celebrating the strength and diversity of London’s communities, reinforcing the message that all Londoners are loved, valued, and welcome - regardless of background. The Mayor of London and The National Lottery Community Fund have committed £1.8m over three years to build a London-wide network of venue-based community spaces across the capital.
The client requests no contact from agencies or media sales.
Are you an organised, detail focused professional who enjoys variety and making a real impact?
The Royal College of Radiologists is looking for an Exams Quality and Projects Administrator to support the smooth running of our Clinical Radiology and Clinical Oncology exams. In this role, you’ll work across our Exams Content and Projects teams supporting project activity, ensuring exam materials meet high standards, and coordinating key processes such as appeals and misconduct cases. You’ll play a vital part in upholding the quality of exams that shape the next generation of doctors.
Join a dedicated exams team that thrives in a fast paced, high stakes environment and be part of an organisation that champions continuous learning and professional growth.
What you’ll do
- Coordinate project meetings, examiner training and related events.
- Test exam processes and content to ensure accuracy and minimise risk.
- Support the creation and updating of SOPs arising from project work.
- Collate and check exam content against required formats and standards.
- Support standard setting activities, including compiling exam data and documentation.
- Manage evidence, scheduling and administration for exam appeals and misconduct cases.
- Minute appeal and misconduct panel meetings.
What you’ll need
- Experience in administration, coordination or project support—ideally in exams, assessment or education.
- Confidence using databases and bespoke systems for content or case management.
- Strong communication skills and the ability to handle sensitive information with discretion.
- Excellent organisational skills and the ability to juggle varied priorities.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme

