Volunteer volunteer jobs in Luton, bedfordshire

About Care4Calais and the Legal Access Department

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in difficult and dangerous conditions.

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing psycho social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.

Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the current UK-France ‘One in One out’ deal), and support for young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.

About the role

The aim of the role is to support and inspire volunteer teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The Casework Manager will be responsible for the casework conducted by our Asylum Team, which focuses on securing legal representation for our client's asylum claims and offering holistic support through the difficulties of the asylum process. Casework managers will use their experience and understanding of the UK asylum system and conducting complex casework to guide their teams, working collaboratively with each other and the Head of Department to respond with agility to a fast-moving policy environment.

Responsibilities

Volunteer Management

• Lead existing team(s) of volunteers to undertake their specified roles as agreed with the Head of Department
• Conduct quarterly 1:1s with volunteers to give and receive feedback, reaffirm commitments, review caseloads, support with more complex cases, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
• Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Casework Managers.
• Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
• Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required. Provide casework cover when volunteer caseworkers are otherwise unavailable.
• Supervise the casework conducted to ensure that volunteer caseworkers adhere to casework procedures so that every client receives the same level of service. Where volunteers may struggle to adhere to procedures ensure that concerns are identified and raised in a timely manner to reach an appropriate solution.
• Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
• Recruit, train and onboard new volunteers with the support of the Head of Department as required.
• Manage own, limited, complex caseload of clients where required to support the volunteer casework team.

Casework Management

• Oversee the appropriate collection and management of confidential client information and data, ensuring that volunteers adhere to organisational policy at all times.
• Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
• Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering strategic litigation cases supported or undertaken by the Department.
• Report on team progress to the Head of Department via pre-arranged channels and format.
• Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
• Build and maintain robust understanding of the policy landscape impacting people seeking asylum in the UK, identify and attend external training opportunities, ensure that any learning is passed on to other staff and volunteers across the organisation.
• Build and maintain relationships with key partners and stakeholders, including, but not limited to local authorities, legal teams, and other NGOs focused on support of people seeking asylum.
• Attend and contribute meaningfully to team meetings

Person specification

1. In-depth understanding of the UK asylum system
2. Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
3. Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
4. Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
5. Clear leadership ability, with the capability to act with initiative and drive
6. An understanding of the volunteer experience including potential challenges volunteers may face
7. Self-motivated and used to managing multiple priorities to meet deadlines
8. Collaborative team member with excellent verbal and written communication skills
9. Strong digital literacy, including ability to work on Google Workspace and Office 365
10. Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset

Whilst not essential, we welcome applications from people with the following skills

     12. Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to:               Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic

     13. Experience leading and managing volunteer teams from varied backgrounds

Application process

Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and how you meet the criteria set out in the ‘person specification’. Please include any skills, relevant experience and examples of how you exemplify each point. We recognise that skills and experience come from more than just employment history and encourage anyone who meets most of the specification for this role to apply, even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at admin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant.

The recruitment process will include two interview stages which will both be conducted online. We will be reviewing applications as they arrive and reserve the right to close the advert before the closing date. Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to offer feedback to applicants who are not successful in securing an interview. We do, however, thank you for your interest and taking the time to apply for this role.

Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration systems.

We are a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview. If you are a candidate with lived experience, please let us know in your application. We respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.

If you have any questions about this or need additional support with the application process for any reason, please contact us at admin [@] care4calais .org

The Head of Services and Partnerships - North of England role is for a bold and ambitious leader who can move at pace, think with precision, and deliver with intent. You will bring proven experience of leading complex health and social care services, driving transformation, and making key decisions with clarity and confidence.

As Head of Services and Partnerships, you will balance urgency with attention to detail, using insight, data, and strong judgement to shape high-quality, coordinated services. You will be accountable for shaping and delivering a high-impact regional plan that improves support, and outcomes for people living with and affected by MND.

This role demands resilience, credibility, and the ability to influence at senior levels while keeping a sharp focus on outcomes. We are looking for an experienced leader who brings ambition to deliver at this level and will ensure MND Association services are coordinated, high quality, equitable, personalised, and have lasting impact. This is an opportunity to make a long-lasting difference.

Key Responsibilities 

• Support the effective delivery of a high-impact regional plan as Head of Services and Partnerships
• Embed the Integrated Support Model across services, enhancing the coordination of national and regional services
• Build strong partnerships with health, social care, and voluntary sectors
• Lead, support, and develop a high-performing regional team
• Build and maintain effective relationships with volunteers, health and social care, and sector partners
• Responsible for an annual regional budget of £750,000
• Drive service improvement using insight, data, and feedback
• Act as Designated Safeguarding Manager for the region
• Contribute to national strategy and leadership priorities

About You 

• Excellent understanding of UK health and social care systems
• Significant experience leading service transformation and programme delivery
• Proven leadership including remote teams
• Experience building, influencing and managing senior stakeholder relationships
• Strong financial and operational management skills
• Knowledge of safeguarding, governance, and quality assurance
• Ability to design person-centred services using insight
• Experience of integrated service delivery models
• Experience influencing system-wide change

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

This is a home-based role with frequent travel requirements across the North of Engaland. Minimum 1 day per week and regular across region and travel to Northampton at least once a month.  A lease car is available as part of benefits with this role.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 
• Hybrid working 

About Us 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.   

Lincolnshire Rural Support Network (LRSN) is seeking an exceptional new Chief Executive Officer to lead the next chapter of our journey, supporting the agricultural and horticultural community across Lincolnshire.

This is a rare opportunity to lead a charity with real heart, strong community roots, and a clear purpose: ensuring no one in Lincolnshire’s rural community faces difficulty alone.

For over 25 years, LRSN has been a trusted lifeline, providing confidential, compassionate support to individuals and families facing crisis, isolation, and change. We are a listening organisation at our core, rooted in empathy, trust, and a deep understanding of rural life.

We are now looking for a professional, strategic CEO, who can build on this strong foundation; someone who will inspire people, strengthen partnerships, and lead with clarity and conviction in a changing world.

ABOUT THE ROLE

This is a pivotal leadership position, responsible for shaping the strategic direction, sustainability, and impact of LRSN. Reporting to the Board of Trustees, you will lead a committed team of staff and volunteers, working collaboratively to ensure our services continue to reach those who need them most.

YOU WILL

• Provide clear, values-driven strategic leadership to grow LRSN’s reach and impact.

• Champion a positive, inclusive culture that empowers staff and volunteers.

• Strengthen income streams and ensure long-term financial sustainability.

• Act as a compelling ambassador for LRSN, building partnerships across sectors.

• Ensure strong governance, compliance, and effective organisational performance.

• Use insight and data to drive decision-making and continuous improvement.

WHY JOIN LRSN?

At LRSN, everything we do is guided by our values: we listen, we care, we serve others, we value people, we reach out, and we strive for excellence.

You will be joining an organisation with:

• A strong reputation and trusted presence across Lincolnshire.

• A dedicated and skilled volunteer network at its heart.

• A clear mission: that no one in our rural community should face difficulty alone.

• The opportunity to shape the future of a vital charity.

ABOUT YOU

You’ll bring senior leadership experience, strong charity and fundraising insight, financial confidence, and the ability to motivate people around a shared mission. A genuine connection to rural life and the farming community will help you thrive in this role.

Whether you are already operating at CEO/Head of Charity level or ready to step into your first top leadership role, you will be driven by purpose and passionate about making a difference.

WHAT WE OFFER

SALARY: Competitive Salary to be discussed on application

HOLIDAYS: 28 days plus public holidays

HOME-BASED WORK: with the requirement to travel for events and meetings

PENSION SCHEME: Contributory Pension Scheme - further details on application

For more information, a recruitment pack is available which will be sent on application.

HOW TO APPLY

To apply, please submit your current CV and a supporting letter of application addressed to our Chair of Trustees, Matthew Phillips, outlining your reasons for applying, motivation and what you would bring to the role.

Closing date: 30th June 2026

Interviews will take place in two stages: First interviews 6th July and second 24th July 2026.

LRSN is committed to equality of opportunity. All applications will be treated in confidence.

Lead a national charity at a pivotal moment of change and make a life‑changing impact for individuals and families affected by rare craniofacial conditions. 

Headlines Craniofacial Support is a UK-based charity providing information, advice and support to individuals and families affected by craniosynostosis and other rare craniofacial conditions.  The charity works closely with professional partners, including the 5 NHS Designated Specialist Craniofacial Units across the UK.

Craniosynostosis is a condition where two or more of the plates in the skull fuse prematurely, requiring medical support from a young age. Around 350 children are born with craniosynostosis each year in the UK.

Established by group of parents in 1993, Headlines now has over 2,500 members.  Within our charity offer we send out regular newsletters and an annual magazine, Headline News.  We also support families to connect through events such as an annual Family Weekend, conferences and Days Out, and provide information through our helpline and access to psychological support.  We have private social media groups and specific groups within our membership who meet regularly including Cranio Dads, Young Persons Network and a Teens Group.

After 8 successful years, our current Director will be retiring in 2026 and we are now seeking an enthusiastic, inspirational and proactive individual to take up the reins.This is a rare opportunity to lead a well-established, respected national charity at an important moment of transition.

Strategic priorities for us, moving forward, include increasing our fundraising activities to ensure sustainability of the charity alongside the smooth running of our core activities in providing support, facilitating research and raising awareness.

Key responsibilities

The Executive Director will hold day-to-day responsibilities, working closely with the Chair and Trustee Board to provide effective leadership and operational management of the charity. Specifically, they will:

• Act as an ambassador for the charity, liaising with members, health professionals and with wider community and provide day-to-day management of Headlines staff and activities, setting objectives in line with the operational plan.
• Ensure compliance with safeguarding, data protection and other legal, statutory and regulatory requirements and responsibilities.
• Work on behalf of and with the Trustees to deliver the charity’s mission, goals, operational plans and long-term strategy,  and act as a positive leader and role model, managing and motivating Headlines staff,
• Ensure effective financial management of Headlines working closely with trustees and the treasurer to ensure financial security and appropriate allocation of funds.
• Manage and enhance the event programme to meet charity objectives, including identifying and meeting members’ priorities and raising awareness of craniofacial conditions.
• Develop opportunities for collaborative working and partnerships with other organisations for the benefit of people with craniosynostosis and rare craniofacial conditions.  This also includes work overseas, predominantly in Europe with our medical and charity partners.
• Oversee communications and marketing activities to raise the profile of Headlines, its work and the needs of its members.
• Identify opportunities for growth, developing projects and keeping policies relevant, to enhance and expand the work of Headlines.
• Be responsible for generating funds through innovative and cost-effective fundraising activities and grant applications to maintain the long-term success of the charity.

Person specification 

Essential criteria

• An understanding of the importance of the charity’s values and priorities.
• Evidence of inclusive, innovative and proactive leadership, with demonstrable experience of fundraising and income generation.
• Excellent organisational and interpersonal skills with experience organising events and activities.
• Experience of successfully managing budgets and developing new and sustainable funding streams.
• Excellent organisational, presentation and communication skills and the ability to write reports for public consumption and for statutory obligations.
• A high level of digital literacy skills with an understanding of online technology and the application of social media.
• Proven track record in managing, leading and motivating staff and volunteers.
• Willingness to operate a hybrid model of working with most work taking place from home, working remotely with stakeholders and across the UK/ internationally for specific events.
• Experience of working within the charity sector, ideally at a management level and/or within  financial management of the charitable sector, with sound knowledge of the relevant legal requirements and regulations applicable to a charitable organisation.

Desirable criteria

• Experience of working effectively with a Chair and Board of Trustees.
• Experience of working for a health-related organisation.
• An awareness of the principles of inclusivity, accessibility or experience of working with individuals with visible differences.
• Degree or equivalent.
• Experience of commissioning research and liaising with research bodies.

Other information

Headlines hosts events and fundraising activities throughout the whole of the UK. All Headlines staff are expected to work flexibly to support those activities as required, e.g. attendance at Annual Family Weekend, conferences, member events, supporter receptions and other related scientific meetings and conferences. This may occasionally require travel and overnight stays. In addition, all staff are expected to be self-servicing in terms of administration and basic digital skills. Please note that the list of duties is not exhaustive and additional responsibilities might occasionally arise and the workload can vary across the year

Join Isabel Hospice as one of our new Community Fundraisers and help inspire local people, schools, and community groups to raise vital funds for hospice care across eastern Hertfordshire.

About the role

As a Community Fundraiser, you’ll play a key role in connecting our local communities with the work of Isabel Hospice, creating opportunities for people to get involved, give back, and fundraise in ways that are meaningful to them.

You’ll develop and deliver community fundraising plans, nurture long-term relationships, and support volunteers, schools, faith groups, and local small businesses to achieve their fundraising goals. You’ll also represent the hospice at events and speaking engagements, sharing the powerful impact of our care.

This is a hands-on, relationship-focused role where no two days are the same, from supporting a local running club raising funds in memory of a loved one, to helping a school organise their first charity partnership.

About you

You’ll be confident, outgoing, and able to build rapport quickly with people from all walks of life. You’ll bring creativity, warmth, and strong organisational skills, along with the drive to meet income targets while providing outstanding supporter care.

You’ll also have:

• Experience in community fundraising, volunteer management, or relationship-focused roles
• Excellent interpersonal and communication skills, both written and verbal
• The ability to plan and deliver fundraising activities effectively and safely
• An understanding of the Fundraising Regulator’s Code of Fundraising Practice
• A positive, proactive approach, with flexibility to work occasional evenings and weekends
• A driving licence and own car

What we offer

• A supportive, values-led team environment
• The chance to make a real impact in your local community
• Ongoing professional development and training
• The satisfaction of knowing your work helps provide compassionate end-of-life care for local families

Benefits

• 27 days holiday plus bank holidays
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus

If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

For details of our inclusion statement, please see our website.

We are working with an incredible life saving charity to find a new Community Manager to cover the Kent region for a maternity cover position. This is an exciting role that is people focused, making sure volunteers and supporters feel part of the family, and are appreciated and supported in everything they do, empowering volunteers in their engagement activities, from raising money, creating visitor experiences, developing the retail offering as well as looking for new audiences and opportunities.

Some of the benefits
Salary between 35,853 - 42,181 (dependent on experience)
Flexible working
26 days annual leave plus Bank Holidays
Competitive pension scheme
Life assurance
Optional health and dental cashplan

As a Community Manager you will be responsible for
Being connected to the community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience)
Empowering the volunteer engagement team to do what they do best, engaging the public, sharing the vision and growing support for our cause
Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
Being part of an amazing regional team, working collaboratively to shape the future of engagement and provide an outstanding level of care to staff, volunteers and supporters

About you
You will need to be a people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals
Able to work as part of a high performing team, but equally confident working independently, out and about in your area
Passionate about making a real difference for our volunteers and supporters and growing support for the cause
Significant experience of engaging supporters, volunteers and the general public
Exceptional written and verbal communication skills
People leadership experience, ideally in leading volunteers in a collaborative environment
Experience of seeking out and implementing new opportunities for improved performance
Please note this area covers Sheerness, Whitstable, Margate, Ramsgate, Walmer, Dover, Littlestone, Dungeness and requires a significant level of travel within the designated region but will also require occasional travel to other areas.
This post requires a valid driving licence.

Closing Date 14-06-2026
Interview date w/c 22 June

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

This role is open to candidates anywhere in Northern Ireland or the Republic of Ireland, including on a fully Remote basis.

Wycliffe Bible Translators is one of the most exciting Christian charities to work for. We are a dynamic organisation with a big vision – a world where everyone can know Jesus through the Bible.

To help us achieve this vision, we need churches and individuals to support our work financially and through their prayers. To mobilise this vital support, we are looking for a Church Relations Manager for Ireland. In this role, you will be the vital bridge between a monumental global mission and the vibrant faith communities of Northern Ireland and the Republic of Ireland. 

• Salary: £32,000–40,000 + benefits
• Location: Home based in Ireland or the option of a desk at our office in Belfast
• Terms of appointment: Full-time (37.5 hours per week). Permanent
• Closing date: Monday 22 June at 9am
• Interview date: Interviews will be held in Belfast on Thursday 2 July.

Key responsibilities:

• Strategic regional leadership and networking
• Church based fundraising
• Team management and mobilisation
• Team life and spiritual leadership

For more information, see our attached application pack.

Benefits include:

• 33 days’ annual leave, including bank holidays
• Competitive contributory pension scheme
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme for emotional and practical support
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Belfast office
• Fully paid-for professional development opportunities.

​It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement. 

Support Coordinator

We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Crewe.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: 000009 Stroke Association Support Coordinator

Location: Home-based – Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)

Contract: Our services are contracted, we currently have funding for this contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 5 July 2026

Interview Date: 2 stage interview process – Thursday 9 July & Thursday 16 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

· Supporting new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

· Experience/background in a caring profession, ideally supporting people with disabilities

· Excellent IT skills and an ability to maintain accurate records.

· An affinity with the values of the Stroke Association.

· A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Role Title: Communications and Engagement Officer PT, 3 days per week

(Fixed Term Contract – 21 months June 2026- March 2028)

Reports to: Assistant Curator

This is an exciting part-time position to help develop our new Seeing Nature, Shaping Culture: Art and Identity in Prehistory project. The Communications and Engagement Officer will play a key role in delivering this new project, a major two-year exhibition project funded by the National Lottery Heritage Fund. The role will involve the coordination and promotion of a community activity programme to reflect the objects and themes in the two main exhibitions ‘Iron Age Farmsteads’ and ‘Shaping Britain: the influences of European Cultures on Prehistoric Britain.’

The post-holder will help to design, deliver and promote an inclusive community programme that connects new audiences with Prehistoric Britain through creative, hands-on activities and interpretation of the planned exhibitions, working closely with the Assistant Curator to create partnerships with local cultural organisations and recruit visitor experience volunteers. The post will involve working weekends and some bank holidays.

Celtic Harmony is a charity that aims to improve the well-being of children, young people and adults through engaging, interactive experiences with the visual heritage of Prehistory and through the lifelong learning programme, creating a more sustainable future in harmony with the natural world.

Location: Celtic Harmony Camp has been awarded the Hidden Gem accolade from Visit England and is a reconstructed Iron Age settlement nestled in acres of Hertfordshire woodland - with plenty of clean air! The office is located in The Prehistory Centre with all modern amenities, own transport is recommended as we are in a rural setting.

Relationships 

• The Communications and Engagement Officer is accountable to the Assistant Curator in all matters. 
• The Communications and Engagement Officer develops and delivers community activities that speak to the themes of the exhibitions.
• The Communications and Engagement Officer works in collaboration with the Assistant Curator and CEO to develop and market community activities.
• The Communications and Engagement Officer supports and reports to the Assistant Curator and CEO for the collaboration with community groups.
• Proactively contribute in team meetings and initiatives for new initiatives and events.

Key deliverables of the role:

• Design, coordinate, and deliver accessible community activities and events such as after school clubs, society tours, U3A talks, Saturday clubs for young people, in accordance with the exhibition programme.
• Support the Assistant Curator in developing inclusive interpretation for the individual exhibitions and create partnerships with cultural organisations to participate in the community programme.
• The promotion of community events through copywriting and creation of visuals offline and online via social media
• Ensure that activities are accessible to diverse audiences and aligned with safeguarding and risk assessment requirements.
• Support in organising and running community workshops and exhibition events.
• Recruit, supervise and support for visitor experience volunteers.
• Collect, record, and maintain monitoring and evaluation data such as visitor attendance and feedback.
• Contribute to the exhibition’s evaluations and the final project evaluation and reporting.
• Maintain materials and equipment for community events and activities.
• Contribute to the marketing and communications to promote the individual exhibitions and community activities.
• Work with initiatives such as the National Saturday Club, The Arts Award and Kids in Museums, to ensure quality, engaging provision and accredited activity for children and young people.
• Assist in researching fundraising initiatives, including a ‘Friends of Celtic Harmony’ membership scheme in year two of the project.

The ideal candidate will have:

• Experience delivering learning or engagement programmes in heritage, museums, education, or arts.
• Experience in copywriting and visuals to promote community events.
• Experience in recruiting and/or working with volunteers.
• Interest and experience in the outdoor heritage and education environment
• Experience in working with and engaging diverse audiences and communities.
• Experience in coordinating volunteers.
• Ability to develop and present creative and engaging activities and events. 
• Excellent verbal and written communication and interpersonal skills, be able to successfully influence and guide others.
• Excellent organisational and teamwork skills.
• Understanding of evaluation reporting and methods in cultural projects.

Education 

• Educated to degree level or minimum of 2 years’ experience in a similar role.

Personal characteristics: 

• Enthusiastic about heritage, engagement, and education.
• Passionate about public engagement and volunteering.
• Flexible approach and work effectively within a team
• ‘Can do’ attitude and willingness and ability to get the job done

The benefits for you: 

• Opportunity to further your career in a growing charity
• Enable you to ‘make a difference’ and the charity to improve well-being for children, young people and vulnerable adults.
• Be part of an exciting new project to showcase Prehistory and engage with the community through volunteering opportunities and community engagement.
• In-house and External Training
• Work as part of a dynamic charity team
• Free Car Park

Remuneration: £17,100 to £18,000per annum pro rata  (FTE £28,500 – £30,000) for 24 hours per week.

Deadline: Wednesday 24 June, 2026

Interview: Week of 29 June 2026

Start Date: July, 2026

Seeing Nature, Shaping Culture Project: Art and Identity in Prehistory is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to create the role of Communications and Engagement Officer.

We are looking for a committed and proactive Safeguarding, Complaints and Assurance Officer to play a vital role in strengthening our organisational governance and ensuring the safety, wellbeing, and satisfaction of the people we support.

This is an exciting opportunity to join our charity at a pivotal time and help shape best practice, champion learning, and support continuous improvement across safeguarding, complaints management, and organisational assurance.

About the Role

As our Safeguarding, Complaints and Assurance Officer, you will:

Safeguarding

• Act as the central point of contact for all safeguarding concerns
• Coordinate referrals, maintaining accurate and compliant records
• Support staff in recognising and reporting concerns
• Liaise with statutory agencies such as local authorities and police
• Monitor trends and escalate risks appropriately

Complaints Management

• Lead and oversee the end‑to‑end complaints process
• Ensure fair, consistent, and timely resolution
• Conduct or support investigations
• Maintain clear, auditable complaint records
• Communicate professionally and transparently with complainants

Assurance, Risk & Continuous Improvement

• Provide assurance that risks are identified, recorded, and managed
• Produce regular reports for senior leaders and trustees
• Support internal audits and external inspections
• Analyse data to identify themes and embed organisational learning
• Contribute to policy development and staff training

About You

We’re looking for someone who is:

• Highly professional, organised and confidential in their approach
• Able to work independently and make sound judgements
• Compassionate, proactive and committed to our charity’s values
• Confident in communicating with a wide range of stakeholders
• Skilled in analysing information and producing clear reports

Essential experience:

• Managing safeguarding concerns in a charity, public, or regulated setting
• Handling and investigating complaints
• Strong knowledge of safeguarding legislation
• Experience with risk management and assurance processes

Desirable experience:

• Working within the charity or voluntary sector
• Supporting audits or regulatory inspections
• Training or qualifications in safeguarding, social care, law, or investigations

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal
• Solidarity – We’re with you and for you
• Community – We’re better together
• Charity – Doing good for one another
• Common good – Building a better world

Information about the role:

For further information, please see the attached job description.

Please note, driving licence and own vehicle are required.

Salary: £30,000 per annum

Hours: 30 hours per week, minimum of 4 days

Location: Home based

Benefits

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge

Safeguarding and Equality

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.

Regional Fundraiser – East Anglia

Part Time: 22.5 hours per week (occasional evenings and weekends required)
£23,402.04 per year
£3,400 car allowance per year
East Anglia: Must be able to regularly travel across Essex, Hertfordshire, Norfolk and Suffolk

About the Job

We are looking for a proactive and relationship-driven Fundraising professional to support engagement across Fire and Rescue Services in the East Anglia region, covering Essex, Hertfordshire, Norfolk and Suffolk.

In this role, you will deliver and implement a regional fundraising strategy, building strong partnerships across 4 Fire and Rescue Services. Your focus will be to grow sustainable income by increasing engagement with Fire and Rescue Service personnel, volunteers, and the wider community.

You will work collaboratively with internal teams, volunteers, and key stakeholders to identify and maximise fundraising opportunities. The role also involves recruiting and supporting volunteers, analysing performance against targets, and ensuring all fundraising activity meets best practice and compliance standards.

This is a varied and rewarding role where you will manage relationships, deliver engagement plans, grow income and contribute to raising awareness of the charity’s services - helping to make a real difference to the Fire and Rescue community.

About You

We are looking for a motivated and organised individual with experience in fundraising or income generation, and a passion for building meaningful relationships.

You’ll bring:

• Strong communication skills, with the ability to engage and influence a wide range of stakeholders
• Proven experience of growing income across fundraising streams
• The ability to develop, manage and deliver plans, budgets and KPIs
• Experience building and maintaining effective partnerships and networks
• Effective organisational skills, with the ability to manage multiple priorities and meet deadlines

You’ll also be:

• Confident using IT systems, including CRM tools and Microsoft Office
• Comfortable using digital and social media to support engagement
• Knowledgeable about fundraising best practice, data protection and compliance requirements
• Experienced in working with and supporting volunteers
• Flexible, resilient and with a positive approach

A willingness to travel across the region and occasionally stay overnight is essential.

How to Apply

Please submit your application via our online portal, no later than midnight on 21 June 2026.

Interviews are planned for week commencing 22 June 2026.

If you need support or adjustments to enable you to make your application, please contact the People Team directly.

Main Duties & Responsibilities

The function of the Maintenance Operative is to support the safe, compliant and effective maintenance of the Hospice estate, including grounds and retail properties, by undertaking a wide range of reactive and planned maintenance tasks.

The postholder will ensure that facilities remain safe, functional and well-presented, working under the direction of the Estates & Facilities Lead to deliver maintenance activities, support statutory compliance, and assist with the coordination of contractors and improvement works across all sites.

1. Daily walk-through main site & grounds to identify problems/issues including checks of lighting, wells, sewage system, CCTV/security & BMS login
2. Report & take action on any breakdown or defects in premises, copiers, plant, equipment & grounds taking action promptly, notifying senior managers & prioritising safety
3. Undertake a wide range of general maintenance and minor works, including basic plumbing, carpentry, decorating and repairs, ensuring work is completed safely and to an appropriate standard.
4.  Organize moving & storage of items delivered to the main hospice site
5.  Oversee contractors on site as agreed with the Estates & Facilities Lead
6. Ensure weekly check of generator fuel, roadworthiness of all hospice vehicles, fire alarm test, flushing & logging results on a web portal & agreeing a remedial plan with Affinity water if necessary
7. Management of copiers and any issues with them to include lease renewal
8. Support the Estates & Facilities Lead with weekly maintenance support & response to emergency facilities requests for all retail premises, liaising with shop staff as necessary & ordering & collecting supplies
9. Manage and prioritise jobs as required using the PPM
10. Use the Estates PPM system to log, update and close jobs, ensuring accurate and timely record keeping of all maintenance activities
11. Participating in the departmental meetings reporting on: Quantity of outstanding works &/or repairs with subcontractors, health and safety and any regulatory compliance risks
12. Support the coordination of servicing and maintenance of clinical equipment as required, recognising that responsibility for clinical assets and compliance remains with the relevant clinical teams.
13. Progress chasing outstanding work with the in-house team and contractors
14. Ensure all weekly checks and planned tasks are carried out
15. Ensure drinking water stations are replenished whenever necessary
16. Monthly check of emergency lighting
17. Check products against the COSHH register and dispose of any that are not required or should not be held.  Carry out COSHH Risk Assessments as necessary
18. Check all Health and Safety Notices are current and update/replace/remove those that aren’t
19. Co-ordinate quarterly fire drills, support the Fire Marshalls meeting and ensure feedback at Link Up
20. Support the Estates & Facilities Lead in water management (including septic tank and well water filtration) in compliance with statutory processes & procedures to ensure HSG274 compliance
21. Ensure all quarterly checks and planned tasks are carried out, including in-house PAT test scheduling
22. Support the Estates & Facilities Lead to ensure compliance with biannual services of all patient equipment subject to LOLER regulations, the biannual water quality test, the dismantling and clean extractor fans, ventilation shaft and solar panel checks
23. Check Hospice vehicles ensuring records of services, inspections, road tax, MOT; and that the competencies and licences of minibus drivers comply with appropriate regulations
24. Assist with the preparation of the annual maintenance budget
25. Assisting with energy monitoring and reduction strategies
26. Provide direction and support to maintenance staff
27. Promote a proactive, solution-focused team culture
28. Ensure safe working practices are followed at all times

Qualifications, Skills, Experience, Knowledge & Approach

• A good standard of general education.
• Proven experience in estates, facilities or maintenance environment
• Strong practical, hands-on maintenance skills
• Experience coordinating maintenance activity
• Experience working with contractors
• Ability to work independently and make sound decisions
• Knowledge of health and safety compliance requirements, including correct use of PPE, COSHH, Manual Handling, Legionella, Risk Assessments etc
• Ability to work with a diverse team of volunteers effectively i.e. with varying motivation, age, gender, and physical and mental capacities
• Maintaining a large and varied Estate to a high standard, including grounds, structures and buildings
• Proficiency in operating various tools and powered equipment
• Training others on maintenance techniques and safe use of equipment
• Monitor and address hazards such as severe weather conditions like heatwaves, snow, ice, and remove litter to ensure safety of visitors, volunteers and staff
• Proficiency in operating various garden tools and powered equipment

Communication

· Effectively engage with staff, volunteers & the public

· Maintain a visible and approachable presence across the organisation

· Problem solving skills, ability to address issues and make informed decisions

· Explain technical issues in a practical and accessible way

· Documenting work schedules and staff instructions.

· Ensure the Estates & Facilities Lead  is appraised appropriately in all estates and H&S matters

· Identify when tasks are beyond own competence and escalate appropriately to the Estates & Facilities Lead or external contractors.

Decision Making

• Prioritise competing workloads and risks
• Make operational decisions relating to maintenance and safety
• Planning and prioritisation
• Problem solving under pressure
• Escalate significant risks appropriately

Mental & Physical Consideration

· Role requires manual handling

· Combination of practical and administrative work

· Occasional exposure to sensitive or emotional circumstances when meeting patient and families

· The post holder will be required to work in a high volume, fast paced environment. Frequent interruptions should be expected. Competing priorities are commonplace.

· The post holder will be required to visit other hospice building (shops) or event and will need to have the availability to travel there (car/ public transport)

Working Conditions & Environment

· Combination of site based, and outdoor work

· Multi-site working including retail locations

· All weather conditions

· Work independently or as part of a team, including lone working where required, and support out-of-hours or emergency response arrangements where necessary

· Work sensitively within a hospice environment, demonstrating respect and professionalism when working in clinical and patient-facing areas.

Health & Safety

· Comply with all Health and Safety, Fire and Infection Control regulations

· Complete all mandatory training and ensure compliance and safe working practices for all staff, direct reports, volunteers and contractors

· This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

· Available to respond to out of normal hours emergency situations on a rota basis

· Work in accordance with all Health & Safety procedures, always using appropriate PPE and safe working practices, and report any accidents, incidents or hazards promptly.

Safeguarding

Act in a manner at all times to safeguard the interests of individual patients/clients and their  families and justify public trust and confidence in the Hospice of St Francis.

Job Title:Programme Coordinator (Scotland)

Salary: £32,000 pro rata (depending on experience)

Location: Home-based, within Scotland.  The postholder will be required to attend in-person meetings or events as needed across the UK.

Responsible To: Programme Manager

Contract: Part-time (3 days per week), Fixed Term, 2 years, with possibility of extension

Probation Period: 6 months

Annual Leave: 25 days p/a (pro-rata), plus office closure days between Christmas & New Year, and your birthday.

Pension: WMUK offers a pension scheme, with a current employer contribution of 6%

About Wikimedia UK

A registered charity, Wikimedia UK is the national chapter of the global Wikimedia movement. We work with volunteers, communities and partners across the UK to build and improve Wikipedia and other Wikimedia projects, so that everyone can access and contribute to reliable, open knowledge. We empower people to find, use, evaluate, and communicate information online and we advocate for a digital ecosystem that is open, equitable and democratic.

Background:

Programme Coordinators at Wikimedia UK lead on partnership work, relationship development, training delivery and volunteer support, usually within particular geographic or topic areas.  We are looking to recruit for a fixed-term, two-year role to deliver and develop our activities in Scotland, and support the wider Programmes team in delivering UK-wide work. For example in 2026, we are planning celebration events across the country for Wikipedia’s 25th, and the post-holder may be involved in their delivery. Apart from the delivery focus on Scotland, there will be scope to get involved with other areas of Wikimedia UK’s programmatic work such as delivering training in other parts of the UK, or supporting minoritised languages (particularly the indigenous languages of the UK), depending on programmatic needs. 

We have had dedicated staff support for activity in Scotland for nearly a decade, and have several successful and ongoing partnerships with a number of educational and cultural institutions, as well as community organisations.  Whilst the focus of this role is primarily on Scotland, Wikimedia UK delivers work both nationally and internationally, and the post holder would be expected to hold a portfolio which contributes to and supports this.

This is a part time post and can be based anywhere in Scotland, and there is an expectation of travel, including quarterly meetings at our office in London.  Some evening and weekend work should also be expected, for which Time Off In Lieu can be taken.  Successful post holders of similar roles in the organisation are skilled in advocacy, creative thinking, and project planning.

Purpose of job: To lead the delivery of Wikimedia UK’s activities in Scotland, by developing and running projects with partner institutions, involving and empowering volunteers, and delivering training, as well as supporting programmatic work outwith Scotland.

Main Duties

Programme Development & Delivery:

• Lead on the development and delivery of Wikimedia UK’s programme in Scotland, in collaboration with the Programme Manager, including seeking new potential opportunities.

• Support other aspects of Wikimedia UK’s programme outwith Scotland as appropriate

• Work with other staff to identify funding opportunities for existing or potential projects, as appropriate

Relationship Management (Particularly in relation to Scotland):

• Act as the main point of contact for partner organisations and volunteers and ensure proactive, effective and regular communications with these stakeholders

• Actively pursue, set up and manage relationships with partner organisations

• Provide support to Wikimedians in Residence 

• Develop, deliver or support a range of activities, such as Wikipedia editing events, Wiki Loves campaigns, editor meetups and content donations, in partnership with other staff and external stakeholders

Community Engagement and Development (Particularly in relation to Scotland):

• Encourage the involvement of volunteers in activities, grow the volunteer base, and provide support for community-led activities

• Design and delivery of training to partner organisations and volunteers

• Support the volunteer grants programme 

Monitoring, Evaluation and Impact:

• Report regularly on programme plans, outputs and outcomes, in collaboration with other staff in the Programmes team

• Handle documentation and record all programme metrics relevant to the role’s portfolio, including updating CRM records for partnerships, volunteers and activities

Communication and Dissemination:

• Contribute to the promotion and dissemination of our work and impact, in collaboration with the Communications team, and including for example blog posts and conference presentations.

• Manage and update the Scotland mailing list, and Scotland pages on WMUK’s Wiki and website. 

• Contribute to knowledge exchange with the international Wikimedia movement 

Travel:

• Attend and contribute to regular team meetings, generally held in London (for which costs will be reimbursed)

• Regular travel across Scotland will be required, and occasionally further afield in the UK (for which costs will be reimbursed)

Person Specification

Essential:

• Experience in the cultural, education or open knowledge sectors, with a demonstrable understanding of how organisations in at least one of these sectors operate and what they might value in a partnership.

• Proven track record of managing external relationships or partnerships, including initiating and sustaining productive working relationships with a range of stakeholders over time.

• Experience planning and delivering public-facing events or programmes, such as training sessions, workshops, community events, or editing/contribution events, from inception through to evaluation.

• Strong communication skills across multiple formats, including the ability to write clearly and engagingly for different audiences (e.g. blog posts, partner communications, reports) and to represent an organisation in public-facing contexts.

• Experience engaging and supporting volunteers or community contributors, including growing participation and sustaining involvement over time.

• Self-motivated and able to manage a varied workload independently, with strong organisational skills and the ability to prioritise across multiple projects without close supervision.

• Willingness and ability to travel regularly across Scotland and to London quarterly, with flexibility to work some evenings and weekends as required by the programme.

Desirable:

• Familiarity with Wikipedia or other Wikimedia projects, whether as a reader, editor, contributor, or through previous work with the Wikimedia movement.

• Experience of working with or supporting minoritised or indigenous languages, particularly in a Scottish or UK context (e.g. Scottish Gaelic, Scots).

• Experience using a CRM system to manage contacts, activities, or relationship records.

The role is pivotal in building organisational capability, enhancing individual and team performance, and supporting a culture of continuous learning and development. This includes responsibility for mandatory training compliance for both staff and volunteers, as well as leading apprenticeship programmes, work experience and student placement opportunities to support workforce development and future talent pipelines.

Learning & Development Strategy

• Lead the development and implementation of a comprehensive annual Training and Development Plan aligned to organisational priorities, including mandatory training, apprenticeships, work experience and student placements
• Work with line managers to ensure consistency of IPR reviews for staff.  Provide training on the process and offer improvements.
• Audit of staff’s yearly IPR’s to monitor and record training needs. Identify gaps in existing learning content.
• Contribute to workforce development strategies that support organisational effectiveness and future capability needs
• Support a culture of continuous professional development across the organisation

Training Design & Delivery

• Design, deliver and/or commission high-quality, engaging learning programmes and interventions, including statutory and mandatory training
• Build a sweet of training courses for hospice staff including; line management, managing absence, managing change, managing non-performance, managing stress in the workplace, IPR’s, project management, recruitment and selection, managing volunteers, working with volunteers, compassionate communication and crucial conversations.
• Research new online training opportunities for mandatory training as required throughout all departments within the Hospice. 
• Accountable for end-to-end ownership for each course from launch, booking and through to practical support for educators, advice to delegates and evaluation.
• Accountable for booking and managing all delegates, venues, course material and evaluation.
• Evaluate and prioritise course content to ensure courses are refreshed, relevant and competitive.
• Complete annual review of delivered courses and programmes.
• Ensure all mandatory training is up to date, relevant, and delivered in line with regulatory and organisational requirements
• Evaluate the effectiveness of both mandatory and developmental training and continuously improve learning provision
• Work alongside the Head of Volunteering to help create and deliver relevant training course for volunteers.

• Mandatory Training & Compliance

• Maintain accurate training records and ensure compliance reporting is up to date
• Work with managers to ensure staff complete required mandatory training within agreed timeframes
• Working with Head of Volunteering to ensure all CPD & Mandatory training is up to date for volunteers.
• Be accountable for KPI’s ensuring accurate and timely data entry, data collection and reporting.
• Leadership of resource to managers and staff for advice/information on all aspects of education and training.

• Apprenticeships, Work Experience & Student Placements

• Lead the development, coordination and evaluation of apprenticeship programmes across the organisation
• Build and maintain partnerships with education providers, colleges and universities.
• Manage HMRC Levy Scheme.
• Oversee the recruitment, onboarding and support of apprentices, work experience and students on placement
• Ensure high-quality learning experiences and appropriate supervision arrangements

• Stakeholder Engagement

• Partner with managers and teams to identify learning and development needs, including mandatory training.
• Work with managers in planning apprenticeships, work experience and placements
• Provide expert advice and guidance on appropriate learning solutions
• Build strong relationships and influence stakeholders at all levels

• Induction & Onboarding

• Work with the People and Development Manager to review, develop and enhance induction programmes for new starters, ensuring mandatory training is embedded
• Ensure a consistent, engaging and effective onboarding experience, keeping up to date with best practice, researching and drafting proposals to improve our process
• Knowledge of statutory and mandatory training requirements (ideally within health, care or regulated environments)
• Understanding of apprenticeship frameworks and/or work experience and student placement requirements
• Understanding of organisational development and performance improvement approaches
• Excellent facilitation and presentation skills
• Strong stakeholder engagement and influencing skills
• Ability to analyse learning needs, monitor compliance, training trackers and evaluate training effectiveness
• Strong organisational and project management skills