Jobs in Harlow

Your new organisation
A long-established humanitarian and environmental charity is seeking a qualified and proactive Financial Controller to join its small, dedicated finance team.

Your new role
Reporting to the Finance Director, you will play a key role in strengthening financial processes, improving reporting, and supporting senior leadership with timely, accurate management information.
Key responsibilities include:

• Financial support for operational teams
• Process and controls improvement across the finance function
• Balance sheet reconciliations and core accounting duties
• Assisting with management accounts and statutory accounts for multiple entities
• Preparing statutory returns (HMRC, Charity Commission, etc.)
• Manage one member of staff

What you'll need to succeed
You will be a fully qualified accountant and enjoy a hands-on, detail-focused role. You will enjoy working collaboratively and using your initiative to improve systems and processes.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Examinations Analyst
£34,333 - £37,951 pa, plus excellent benefits
Aldgate, London (including flexible working)

The Royal College of Psychiatrists is looking to hire for the position of Examinations Analyst within the Examinations Team.

The Examinations Analyst is an important role at the College as and procedures associated the Membership examinations (MRCPsych).

Further development will be provided with creating, validating and maintaining new and existing examination and assessment tools.

As Examinations Analyst, you will calculate and set MRCPsych pass marks, perform quality assurance on exam output and administer standard setting meeting. You will be joining a very busy team and whilst it has a broad range of operational and development tasks, you will have a large degree of autonomy and the opportunity to improve processes, as well as developing professionally.

Reporting to the Psychometrician, you will conduct routine analysis of MRCPsych examinations, which are run multiple times a year. You will collaborate and assist in identifying areas for change and development within examination and assessment processes, alongside the Examination

Team, and evaluate and develop new and processes.

Degree qualified or with relevant professional experience, you will have an in depth understanding of techniques and theories used in undertaking statistical analysis.

This is an exciting analytical role and would suit someone who enjoys conducting statistical analysis, with an interest in assessment, standard setting and quality assurance.

Knowledge or an interest in medical education and familiarity with its terminology and an understanding of EDI issues and best practices is desirable.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves. 

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work-life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.

Closing date: 17 June 2026.
Interviews: 30 June 2026.

Salary: £47,549
Contract: Permanent – full time
Location: London Hybrid – 1 day a week in Aldgate office
Closing Date: 10 June
Benefits: 5% pension, Access to EAP, opportunity to buy holiday and health cash plan

We are working with a leading disability charity who are looking for a Partnership Development Manager to secure and grow new 6-7 figure corporate partnerships. This new role is a crucial part of the fundraising team, created to unlock bold, sector leading partnerships. If you’re excited by working at pace, creating insight-led, compelling partnership propositions and securing high-profile, national partnerships that drive real change this could be a perfect role for you.

To be successful as the Partnership Development Manager you will need:

• Experience securing six-seven figure long-term corporate partnerships, managing complex pipelines and delivering against income targets
• Demonstrable experience of writing successful and compelling proposals and pitches, tailored to a corporate audience
• Excellent relationship-building abilities with the skill to influence and engage cold and warm contacts.

If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

Are you an experienced copywriter who can turn insight into powerful ideas and compelling content? Join Shelter as our Senior Creative (Copy) and help create campaigns that inspire people to support our work and drive change in the fight against the housing emergency.

About the role

The role will provide an opportunity to work across a range of media including print, tv, social and experiential designs. You will work with stakeholders across the organisation creating communications for our teams in fundraising, campaigns, services and retail.  You will create strong concepts backed up with strategic thinking and be able to present your ideas clearly to a variety of stakeholders 

​​​​​​​Role specifics

We're looking for a talented and experienced copywriter who can create compelling, accessible content that inspires people to support Shelter or seek help when they need it most. Working closely with our Creative team, you'll take projects from concept through to completion, developing strong campaign ideas, writing for a wide range of channels and audiences, and presenting your thinking clearly to stakeholders. You'll produce and edit both long and short-form copy, ensure all content reflects Shelter’s brand and tone of voice, and maintain the highest standards of accuracy and attention to detail. As a senior member of the team, you'll also lead mid-sized projects, support and mentor copywriters, and help bring complex information, stories and data to life in engaging and impactful ways.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

As our Senior Creative (Copy), you’ll be joining a friendly, talented and dedicated team who recently won In-house agency of the year at The Drum awards. You will work closely with your Creative Lead and fellow writers and designers to deliver creative content to highest standard across all areas of our communication.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are currently recruiting for an ambitious and proactive Fundraising Manager. Reporting to the PBI UK Director, the Fundraising Manager is a permanent, full-time position. You will take the lead on PBI UK's fundraising strategy, managing a portfolio of low to mid-level trusts, foundations, and individual donor relationships, while supporting the Director and wider team on the engagement and stewardship of high-level partnerships. Day-to-day, the role spans grant writing, donor reporting, prospect research, donor stewardship, campaign management — including biannual match-funding campaigns — and keeping the fundraising pipeline and contact management systems up to date.

You'll also represent PBI UK in the organisation's international Fundraising Working Group and deliver a high-quality supporter experience through online communications and fundraising events, making this a varied and impactful role at the heart of an organisation dedicated to protecting human rights defenders at risk.

Start date

ASAP after 1 September 2026

How to apply

Please send us a copy of your CV, as well as a cover letter of no more than two pages, addressing how you meet the essential attributes and telling us about your skills and experiences.

Full details of how to apply in the Job Description attached

Closing date: 5pm GMT, 24 June 2026

Provisional timeline

• W/c 13 July - first round interviews

• 14th or 15th July - written test

• W/c 20 July - second round interviews, if necessary

About the Service

For over twenty years, Barnardo's LINK has delivered high-quality post adoption support to children and families. Our work supports prospective adopters, adoptive families, children and young people, birth family relatives, and families funded via the Adoption Special Guardianship Support Fund (ASGSF).

We also have well established contracts with Health and Local Authority Commissioners offering short term therapeutic intervention to support families affected by mental health. To deliver the service we work with a network of independent therapists across England, offering both virtual and face-to-face therapeutic and parenting support.

A core component of our work is our Attachment Focused Therapy, which strengthens relationships between parents and children and supports the development of secure attachments. Our approach is grounded in Dyadic Developmental Psychotherapy (DDP) and the principles of PACE (Playfulness, Acceptance, Curiosity, Empathy).

The Opportunity

We are seeking an experienced and dynamic Operations Manager to drive excellence across Barnardo's LINK. This is a senior role with strategic, operational and practice leadership responsibilities, supporting the continued growth and development of our post-adoption support work.

Key Responsibilities

• Lead and embed high quality therapeutic practice across LINK and wider Barnardo's Family Placement provision, ensuring learning is shared and applied effectively.
• Oversee and manage relationships with commissioners, including Local Authorities, Health partners, and ASGSF-funded contracts.
• Represent Barnardo's at internal and external forums within the adoption sector.
• Drive continuous service improvement, building on our 2026 Ofsted Outstanding judgement.
• Lead on recruitment, training, and development of therapists, ensuring a strong and responsive national network.
• Identify opportunities for service growth, development, and promotion.

About You

You will bring:

• Significant experience in post-adoption support, including therapeutic work with children and families.
• Strong knowledge of attachment theory, therapeutic parenting models, and trauma-informed practice.
• Experience of working with commissioning frameworks such as the Adoption & Special Guardianship Support Fund (ASGSF).
• Proven ability to lead services and manage partnerships with commissioners and stakeholders.
• A passion for improving outcomes for children, young people and families through innovative, evidence-based practice.
• Excellent communication, leadership and influencing skills.

Why Barnardo's?

At Barnardo's, we are committed to transforming the lives of the most vulnerable children.

Joining LINK means:

• Being part of a nationally recognised, Ofsted Outstanding Service
• Working within a values-driven, child-centred organisation
• Access to ongoing professional development and leadership opportunities
• Making a real difference to adoptive families and mental health wellbeing

Apply now to help shape the future with Barnardo's LINK Adoption & Family Support Service.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

Context and Background

Our award-winning Creative Team sits within the NSPCC's Communications directorate. We're made up of creatives with design, writing and film production expertise. We create campaign and marketing identities, concepts, and materials, across all channels and for all audiences. We mainly work across three brands -- NSPCC, Childline and NSPCC Learning.

Our team has a broad skillset, covering creative strategy, ideation and delivery. We provide consultancy, art direction, planning, tone of voice guidance and copywriting across print and digital. So whether our colleagues are promoting a fabulous new fundraising event, introducing one of our frontline services, or kickstarting a new national campaign, our team is on hand to offer expertise.

As our new Senior Writer, you'll play a fundamental role in making sure the work we put out is as engaging and impactful as possible to a wide range of audiences.

Job purpose

The Senior Writer will be a highly talented communicator with substantial expertise in creative copywriting, branding and communications, preferably with experience in the charity sector.

You'll work on a wide range of creative briefs that might see you writing copy for print, digital, film, social media or web, based on briefs that come in from teams across the NSPCC. You'll also share your knowledge and expertise through workshops and consultation with internal teams and external agencies.

You’ll work closely with the Head of Creative to drive the quality, consistency, and effectiveness of our marketing and communications, making sure we’re talking to our supporters and the people we help in the most effective way possible. A large part of this is continuing to increase the use of plain English across the organisation.Finally, you will develop and lead strategy relating to copywriting, core messaging and tone of voice for the organisation. And as a senior member of the team, you'll help guide and mentor more junior colleagues.

Key relationships - Internal

• Reports to the Head of Creative.

• Is a key part of the senior Creative team and the wider Brand and Marketing department.

• Works collaboratively with all teams across the organisation to ensure creative excellence and brand integrity.

• Proactively engages with NSPCC colleagues.

Key relationships - External

• Liaises with external professionals e.g. freelance writers, agencies, filmmakers.

• Develops links and shares best practice with peers within the UK charity sector.

• Establishes networks with industry opinion formers, media and other stakeholders.

Main duties and responsibilities

• Develop verbal brand identity – through copywriting, core messaging and tone of voice guidance – across the NSPCC and Childline.

• Work with the senior Creative team to agree and deliver client projects from initial concepts through to the finished product, in line with our department’s annual business plan.

• Explore and develop creative concepts and help push the boundaries of the creative direction and output of the NSPCC, working closely with the Head of Creative and senior team.

• Pitch concepts and finished copy to commissioning teams, in line with brief objectives and the NSPCC brand.

• Make sure creative collateral across NSPCC and Childline marketing and communications is consistent and of a high standard.

• Partner with teams across the charity that create content, offering expert advice and creative solutions relating to brand and tone of voice.• Work effectively with other Communications colleagues to make sure we complete projects on time and in budget.

• Support junior team members, and contribute to the growth and personal development of communications team staff through supervisory, coaching and mentoring activities.

• Identify and provide long-term strategic solutions to the NSPCC’s editorial and copywriting needs, and fulfil them by working with the Head of Creative and senior team.

• Develop high-quality writing standards for the NSPCC, including style guides and training, with a focus on increasing the use of plain English and inclusive language across our work.

Responsibilities for all staff within the Communications directorate

• Actively participate in regular department and team meetings, contributing to strategy discussions and decisions which will benefit the NSPCC’s communications activities.

• Maintain an awareness Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

• Take personal responsibility for keeping up to date with the NSPCC’s work to keep children safe.

• A commitment to safeguard and promote the welfare of babies, children, young people and adults at risk.

Person specification

1. Substantial experience in a copywriter role in either an agency or in-house team, with demonstrable ability of working across a broad range of briefs.

2. Proven ability to communicate and present confidently and clearly to senior stakeholders and clients.

3. Enthusiastic about embedding EDI principles across all areas of copywriting and in our wider communications work.

4. Experience working with and creating brand guidelines.

5. Experience guiding and mentoring junior team members.

6. In-depth and up-to-date knowledge of current trends and best practise in marketing, advertising and communications.

7. Highly collaborative and focused on creating a collaborative team spirit.8. Solid understanding of copywriting and editorial across environments including social, web, film and online advertising.

9. Ability to manage numerous complex projects for senior stakeholders, working to agreed deadlines often with conflicting priorities.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Our client is a leading independent funder.  They aim to improve the natural world, secure a fairer future and strengthen the bonds in communities in the UK.  They provide c.£50million annually in grants to organisations working towards their aims. They also have an allocation of £60 million for social investment and a £10m impact investment allocation, alongside their £1.3bn endowment.

The foundation is motivated by the need to address the causes and impacts of climate change, and they are committed to social justice and tackling racism and inequity.They also want to play a more active role, using their range of tools to effect change. In addition to funding brilliant organisations, this includes convening and brokering alliances, commissioning research, and using our influence to achieve our goals. 

Prospectus is delighted to be working with the organisation to recruit a Learning Manager on a 12-month Maternity Cover contract.

The role
This is an exciting opportunity to play a central role in ensuring learning and evidence informs decisions and contributes to the foundation’s strategy. Sitting at the heart of the organisation, this person will support the foundation’s learning and evaluation work, overseeing learning and feedback processes, commissioning research, and sharing what the foundation’s learning with different audiences.

This person will lead on conducting both qualitative and quantitative analysis, translating complex information into clear, practical insights that influence real decision-making. The ability to draw out key themes, identify patterns and make thoughtful recommendations will directly support how the foundation delivers its strategy.

This is a highly collaborative role which will work across teams, supporting colleagues in funding, communications and resources, and contributing to shared initiatives with other funders. It will facilitate conversations and reflection, helping colleagues and partners learn from their work and to continuously improve the foundation’s work.

The person
The successful candidate will be naturally curious, analytical and will share in the overall vision of the foundation. They will enjoy exploring data, asking questions and presenting insights that can make a genuine difference. They will bring substantial experience of research and analysis in addition to having the ability to work confidently across both qualitative and quantitative methods. This experience will ideally have been gained in the grant making, philanthropic, charity or not-for-profit sectors.

This person will be a strong communicator both verbally and in writing and will be able to translate complex findings into clear, compelling narratives that others can easily digest and act on. Comfortable working with a wide range of stakeholders both internally and externally, this person will be a great listener and facilitator, able to curate open and reflective conversations.

Highly organised and self-motivated, this person will be able to manage competing priorities and see projects through to completion methodically in addition to being confident using data tools and systems to produce high-quality, accurate work to tight deadlines. IT savvy across all MS packages will be essential in addition to experience of Salesforce and data visualisation/analysis software being very useful indeed.

Thoughtful, intellectually curious and committed to learning, this person will be driven by not just generating insight, but using it to improve practice and outcomes across the work of the organisation and its community of grantees and wider networks.

If you are excited by the idea of using evidence gathering and insight to shape funding that makes a real difference, we would love to hear from you.

The organisation believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making. We want to encourage applicants with a diverse range of backgrounds to apply. In particular, those with lived experience of racial inequity, disability, or poverty. 

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role. 

Join Us as a Fundraising Events Officer 
The National Autistic Society helps create a world that works for autistic people and within National Programmes we champion the rights and interests of autistic people and their families, making sure national policies and legislation reflect their needs. We have a rewarding opportunity for a Fundraising Events Officer within the Events Fundraising team. If you share our values and want to make a difference, we’d love to hear from you. 

Visit our website to find out more about who we are:  

About the Team 
You’ll be part of a collaborative and supporter-focused fundraising team, working alongside Events colleagues, Fundraising, Marketing, and Operations teams to deliver a wide range of high-impact events. The team is passionate about creating engaging experiences, building strong supporter relationships, and working together to maximise income and awareness to support autistic people and their families. 

About the Role 
Working under the guidance of the Fundraising Events Manager and with fellow Events Officers, you will play a vital role in providing exceptional supporter experience, delivering high quality events, coordinating logistics, and helping our charity maximise income, engagement and brand impact across all fundraising events throughout the year.

What You’ll Do 

• Respond promptly and professionally to supporter queries across multiple events
• Assist with planning and delivery of a broad annual programme of events
• Support creation of reports, trackers and dashboards across the events portfolio

What We’re Looking For 

• Experience in events, fundraising, customer service or similar supporter-facing roles
• Understanding of event planning principles
• Excellent communication skills (verbal and written)

This advert is for a full time permanent position at 35 Hours per week. 

This role is Hybrid. 

What we can offer you 

• Pension – Auto-enrolled pension scheme.  
• Annual Leave – 33 days (including public holidays). You can buy or sell leave each year.  
• Training – Great induction and training, including autism training.  
• Discounts – Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).  
• Healthcare – Cash plan for permanent staff.  
• Life Assurance – 2x your base salary.  
• Flexible Benefits – Options like private health, dental insurance, holiday trading, enhanced pension.  
• Support – 24-hour Employee Assistance Programme and counselling.  
• Mindfulness – Free Headspace app for you and up to 3 family/friends.  
• Blue Light Card – Eligibility for discounts.  

About our application process 

You will be required to upload your CV. If you are providing a supporting statement, please consider the following:  

• Look at the job description and person specification. 
• Tell us how your skills and experience match the role. 
• Give examples if you can. 

We might close this job advert early if we get lots of suitable applications. 

To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role. 

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.  

We are an equal opportunities employer and part of the Disability Confident Employer scheme.   

Important Information 

Agencies need not apply. 

Please note the National Autistic Society are unable to provide sponsorship for Visas.  

The National Autistic Society may use artificial intelligence (AI) to assist our recruitment team with reviewing applications for this role. All application decisions are made by people and are not determined automatically by AI.

Position: Senior Policy Officer (Health and Social Care)
Hours: Full-time, 35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,020 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional / Technical
You will start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This is an exciting opportunity to join our friendly and supportive Policy and Evidence team, with a role focused on shaping and delivering the MS Society’s public policy work.

The MS Society’s core goal is to improve the lives of people affected by MS, and this lies at the heart of all we do.

This role is about ensuring our policy work is built on strong evidence and is informed by, and developed in partnership with, people affected by MS, healthcare clinicians and professionals, and key stakeholders.

We have strong relationships across the sector, so you’ll have the opportunity to work closely with coalition partners to influence national policy and amplify the voices of people living with MS.

This role specialises in community based care, including primary care, community services, rehabilitation, care pathways, care and support planning, social care and personalisation.

Closing date for applications: 9:00 am on Wednesday 17th June 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The On Demand Shift Manager provides operational leadership, clinical oversight and shift coordination for the On Demand bereavement support services which operate Mondays through Fridays 8am to 8pm. The role ensures that children, young people, and adults receive timely, safe and compassionate responses to bereavement needs through digital and on-demand channels.

In addition to line managing the On Demand Bereavement Specialists, the post holder also works on shift as part of the delivery rota to support the team directly, provide real-time guidance, and covers frontline services gaps. This blended role combines hands-on leadership, active service participation, and quality assurance, promoting excellent clinical standards, safeguarding practice, and a culture of learning and care. The post holder will work closely with the Head of On Demand Services to ensure that On Demand Services remain responsive, trauma-informed and aligned with best practice and organisational priorities.

Main Responsibilities

Leadership and Management

· Lead and coordinate daily On Demand service operations to ensure timely and effective response to live support requests

· Working closely with the other On Demand Shift Managers, manage team rotas, shift allocations, and cover arrangements to maintain consistent staffing and service continuity

· Provide real-time oversight during active service hours, offering guidance on case complexity, prioritisation and risk management

· Work on shift as part of service delivery to provide direct bereavement support, model best practice and ensure adequate cover during periods of high demand or staff absence

· Ensure service efficiency through proactive communication, timely handovers, and smooth transitions between shifts

· Support the Head of On Demand Services in monitoring resourcing, workflows and performance metrics

·  Offer live, on-shift supervision and mentorship to On Demand Bereavement Specialists, ensuring quality and consistency of interventions

· Support staff in making safe, informed, and trauma-sensitive decisions in line with organisational safeguarding policies

· Provide clinical leadership for the On Demand Bereavement Specialists on shift, offering case consultation and decision-making support particularly in high-risk, ethically complex or emotionally intense presentations

· Hold clinical responsibility for the most complex service users on shift, supporting staff to formulate risk, decide on interventions, and coordinate onward referrals or emergency responses in line with organisational policies and processional codes of ethics

· Model high standards of clinical thinking, boundaries and self-care, supporting staff and volunteers to manage vicarious trauma, moral distress and the emotional impact of working on an On Demand service

· Facilitate reflective debriefing following challenging or traumatic cases to maintain staff wellbeing and service stability

· Ensure all support aligns with the NICE (2004) Level 2 psychological intervention framework and current evidence-based practice

· Foster a compassionate, psychologically safe team culture that prioritises practitioner wellbeing, resilience, vicarious trauma awareness and continuous learning from service delivery

· Collaborate with the Head of On Demand Services on workforce planning, recruitment, induction and succession to maintain service resilience and capacity

Communication and Relationships

· Communicate clearly and sensitively within the organisation and with external partners, including parents, carers and professionals across social care, education, health and mental health services (i.e. schools, social services, CAMHS, CMHTs and/or GPs)

· Provide clear, supportive and trauma-informed communication to bereaved children, young people and adults during live shifts, adapting approach to age, crisis level and digital medium

· Offer real-time guidance, debriefing and constructive feedback to On Demand Bereavement Specialists during shifts, promoting consistent standards and shared learning

· Build collaborative relationships with internal teams and external stakeholders to support integrated care pathways

· Communicate effectively with the Head of On Demand Services and senior leadership on shift incidents, risks, service pressures and quality improvements, escalating appropriately

· Handle sensitive feedback, complaints and critical incidents with empathy, transparency and solution focus, maintaining trust with internal and external stakeholders

· Adapt communication style and approach to suit the needs, preferences, and emotional states of children, young people and adults, including those with neurodiverse profiles or communication difficulties

· Provide clear, compassionate explanations of support options, safeguarding procedures, and next steps to children, young people, adults and families

· Maintain professional boundaries while fostering a safe and supportive environment for children, young people and adults

· Respond to challenging or emotionally charged situations with sensitivity, professionalism, and a focus on empathy and support

· Ensure accurate and timely documentation of communications and decisions in line with organisational policies and data protection regulations

Knowledge, training and experience

· Assess and engage in interventions with children, young people and/or adults in accordance with best practice

· Complete comprehensive psychosocial assessments which include assessments of risk and determining appropriate level of response/intervention

· Deliver targeted pre/post bereavement support and interventions utilising a range of therapeutic and psychosocial techniques, working within level 2 of the NICE (2004) psychological framework

· Advanced understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, families and adults

· Apply sound clinical judgment and maintain professional accountability for practice in line with national standards, organisational policies, and personal relevant professional Code of Conduct

· Maintain knowledge about current, evidence-based practice

· To maintain a personal profile of professional development in accordance with professional requirements/governing bodies

· Demonstrate knowledge of all relevant policies and procedures

· Adhere to legislation and statutory guidance related to Safeguarding Children and Young People, Safeguarding Adults, and the Mental Capacity Act, providing advice and guidance to colleagues and partner agencies where appropriate

· Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective service delivery

· Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities

Analytical and judgment skills

· Strong ability to make rapid, sound clinical and safeguarding judgments during live shifts, assessing risk, prioritising cases and deciding on immediate interventions or escalations

· Analyse real-time service data to optimise shift deployment, identify trends and recommend operational improvements

· Alongside the Head of On Demand Services critically evaluate team performance, recordings, transcripts and audits to provide targeted service or staff development, mitigate practice drift and uphold clinical governance standards

· Exercise exceptional professional judgment in assessing the emotional, psychological, and social needs of children, young people, and adults pre and post bereavement and in the delivery of immediate on demand support

· Analyse complex information gathered through assessment, observation, and communication to identify individual needs, risks, and strengths

· Recognise and manage situations that involve ambiguity, uncertainty, or emotional intensity, drawing on supervision and established frameworks for professional support

· Apply a trauma-informed and developmentally appropriate lens to clinical decision-making, ensuring sensitivity to cultural, social, and contextual factors influencing grief

· Contribute actively to meetings, clinical supervision, peer supervision, case discussions, and service reviews to plan, coordinate, and evaluate strategies of care and support

· Ensure accurate, timely, and meaningful data recording and reporting to inform clinical practice, service evaluation, and organisational performance monitoring

· Planning and organisational skills

· Strong shift and staff coordination

· Plan and organise work autonomously while engaging collaboratively with colleagues and volunteers to support coordinated care and seamless service delivery

· Support in the organisation of comprehensive quality assurance processes including shift audits, case sampling, outcome tracking and compliance monitoring

· Plan and deliver team training, drills and simulations for crisis scenarios, digital tool proficiency and new protocols, ensuring readiness for peaks in bereavement demand

· Provide cover and support for On Demand Support Service staff during periods of absence or high demand

· Maintain accurate, up-to-date documentation in accordance with confidentiality, data protection, and statutory requirements

· Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness

· Contribute to the development of efficient, evidence-based practices by supporting team planning, service evaluation, and continuous improvement initiatives

Person Specification

· Level 4 qualification (or above) in counselling, psychotherapy, clinical psychology, counselling psychology or arts psychotherapy Current registration with a professional body (ie. HCPC, BACP, UKCP, NCPS)

· Current registration with a professional body (ie. HCPC, BACP, UKCP, NCPS)

· Evidence of relevant continuing professional development

· Experience of leading a team, ideally in bereavement, palliative care, mental health or closely related fields

· Experience with digital platforms

· Proven track record of successfully managing multidisciplinary teams delivering services to complex service users and complex safeguarding and risk issues involving children and adults

· Proven skills in managing teams and change successfully

· Experience of working therapeutically with children and young people

· Experience of working therapeutically with adults

· Robust knowledge of the emotional and psychological impact of bereavement and the needs of bereaved children, young people, families and adults

· Strong understanding of grief, loss and trauma across the life course, and of evidence-based bereavement interventions for children, young people and adults

· Deep understanding and knowledge of psychological theories, therapeutic interventions and models of grief work for children, young people and adults, and their effective application in practice

· Able to make clear psychological assessments inclusive of risk, safeguarding and mental health needs for children, young people and adults

·  Expert knowledge of safeguarding policies and procedures

· Strong leadership, communication and relationship-building skills, with the ability to influence at senior levels and work collaboratively across teams and organisations.

· Strong understanding of change management and how best to implement change

· Excellent communication skills both verbal and written

· Attention to detail and produces reports and information to a consistently high standard

· Ability to manage time effectively, meeting deadlines while maintaining quality and accuracy

· Ability to successfully work collaboratively with colleagues, demonstrating strong interpersonal skills and the ability to influence and engage others positively

· Ability to deliver effective support, supervision, and line management to staff and volunteers, fostering professional growth and accountability

· Model high levels of personal integrity, professionalism, and ethical conduct

· Bring passion and enthusiasm for delivering high quality digital first bereavement services to children, young people, families and adults

Benefits

· 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 17th June 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Please refer to our recruitment pack for further details on the interview process.

We now have an exciting opportunity to recruit the new role of Landscapes Recovery Manager to help drive our nature recovery work in the wider urban and rural landscapes of Hertfordshire and Middlesex, in collaboration with a range of external partners and stakeholders.

You’ll be leading the Trust’s Landscapes Recovery team within the Nature Recovery Directorate, reporting to the Director of Nature Recovery.

We are looking for someone with extensive land advice and ecological experience, together with an entrepreneurial spirit. If you feel you have the drive, knowledge and experience that we need, and you would like to work with people who care passionately about the future of wildlife, we would love to hear from you.

Closing date is Wednesday 01st July 2026 at 9am.

If you would like an informal discussion about this opportunity or have any specific questions, you can arrange a call with Fiona Mahon, Director of Nature Recovery. Email details are on our website. .

About the role

This role will lead and manage the Trust’s Landscapes Recovery team, including leading and developing the Trust’s land management advisory work to support landowners and landholders to contribute to nature’s recovery. 

The postholder will work alongside the Rivers Recovery Manager, and a range of external partners to develop new funding mechanisms and facilitate delivery of nature recovery schemes at scale across Hertfordshire & Middlesex.

The role will also work closely with the Trust’s Nature Reserves Manager to ensure a coordinated and strategic approach to our nature recovery work, both on our reserves and in the wider urban and rural landscape.

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.

Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

As an employer we are committed to promoting and protecting the physical and mental health of all our staff.

Please see our recruitment pack on our website for more information and on how to apply. 

“Herts & Middlesex Wildlife Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level”

The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.

We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.

We have more than 27,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely. 

We are looking for an experienced Complaints and Compliance Coordinator to join the complaints department to provide efficient and professional administration of the complaints process, ensuring accurate record-keeping, timely assessment, and handling of cases in line with BABCP procedures, and effective coordination and support for panels to enable fair and well-informed decision-making.

What you’ll be doing

Some of the duties and responsibilities of the role are:

· To keep accurate documentation when logging all complaints, ensuring accurate records for all correspondence

· To set up case files and ensure all correspondence is in a central location for each complaint

· To ensure that all formal complaints are managed in accordance with the BABCP Complaints Procedures

· To ensure that all complaints are dealt with in a timely and professional manner and investigated as directed

· To undertake the initial assessment of complaints on receipt, including reviewing whether complaints meet the initial threshold requirements set out in the BABCP Complaints and Disciplinary Procedures and acknowledging them within specified timeframes

· To identify complaints that are out of scope, vexatious, or otherwise unsuitable for progression, and prepare reasoned recommendations for closure or non-progression

· To support with scheduling the meeting and preparing case files for the panel meetings

· To set up meetings for the purpose of hearing complaints in liaison with all relevant parties

· To support panellists (across the various complaints panels) to ensure that they have all the necessary information to deliver their role effectively

· To gather supporting documentation and data for the purpose of meetings and decision making

· To monitor the Complaints inbox, action and refer as required, exercising sound professional judgement in prioritising, responding to an escalating communication

· To ensure that at every stage of the complaints procedure service users and members receive timely updates regarding the progress of their respective complaints

What we’re looking for

· Experience of working in a similar role and within a regulated environment where standards are set and enforced

· Experience of assessing, analysing or triaging complains, enquiries or referrals, including applying procedural or threshold criteria

· Proven administrative experience and confidence working with case management systems or similar databases

· Demonstrable skills in identifying risk, safeguarding concerns and matters requiring escalation

· Ability to exercise sound professional judgment within a defined framework and justify rationale for decisions made, with strong customer service and interpersonal skills

· Excellent IT skills, particularly in Microsoft Outlook, Word and Excel, and the ability to learn new systems quickly and able to contribute to the preparation of reports relating to compliance and operational efficiency

· Excellent written and verbal communication skills with high level of accuracy and strong attention to detail

· Able to maintain impartiality and hear difficult information in a non-judgemental manner

For further information on the role and its requirements, please refer to the full job descriptions and person specification.

BABCP supports and promotes Equality, Diversity and Inclusion. We welcome applications from people of all backgrounds.

How to apply

Please provide your CV and a cover letter by midnight on 21 June 2026.

Please note  

If you have not heard from us by 26 June 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.

Feedback will be provided to those who are invited to interview.

Closing date: 16th June 2026 Interviews: 19th June 2026

This role leads a new flagship grants and strategic activity programme - a national outdoor play partnership supporting community foundations to deliver risky, adventurous and child-directed play opportunities for children aged 0–12 in up to 20 places across the UK. You will work in the UK Community Foundations team, the national backbone, co-ordinating and convening the wider partnership. The minimum £10m programme (likely larger) runs from June 2026 through November 2031, is delivered with seed funding from an anonymous lead funder. 

You will be accountable for the day-to-day running of the programme. That means managing the relationship with the lead funder, overseeing delivery across the four-outcomes learning framework, coordinating the national learning and influence backbone, building and maintaining sector relationships, and ensuring the programme is delivered on time, on budget and to consistently high standards. 

Alongside the programme, you will also support wider partnerships activity and act as a point of expertise on children and young people. You will advise the Partnerships team on CYP matters, provide a credible internal source of guidance on safeguarding, and keep UKCF abreast of policy and sector developments so we are well positioned to support community foundations to design and deliver further CYP-focused partnerships. 

You do not need to have worked in community foundations before. We are interested in people who combine substantial programme leadership experience - ideally within funding or grant making, though other types of programme delivery are likely to be relevant - with credible CYP sector knowledge, and the confidence to balance delivery, stakeholder relationships, sector influence and partnership support across a complex multi-year portfolio. 

The Partnerships & Insight team designs and delivers UKCF's national partnerships, brings new funding into the community foundation network, and grows our influence on the policy and funding environment community foundations operate in. This role sits at the heart of all of that, and gives you a broad view across the sector, the network and the wider VCSE landscape. 

We know that good programme leadership depends on different perspectives, lived experiences and ways of working. We encourage applications from people who may not meet every requirement but feel excited by the role and believe they could grow into it. 

Your portfolio 

You will hold responsibility for two connected areas. 

Programme management (0.65 FTE) 

You will lead the end-to-end delivery of the programme across four outcomes - Reach & Access; Quality & Character of Play; Lasting Local Capacity; National Evidence, Learning & Influence - and the operational layer that sits behind them. You will lead programme planning, budget management, risk management and quality assurance, working closely with the Director of Partnerships & Insight. 

You will manage the relationship with the lead funder, and any subsequent funders that come on board, including reporting, milestone delivery, board updates and stewardship of the partnership over the full grant period. You will also oversee community foundation onboarding, contracting, ongoing relationship management and convening across the cohort of around 20 delivery partners. 

You will coordinate the national backbone of the programme – participating community foundations, learning partner, expert panellists, sector relationships, and the dissemination of evidence and influence outputs - and oversee learning outputsagainst the programme's two-layer tracking architecture. 

You will build and maintain relationships that lead to the change the programme seeks to achieve and supports a potential continuation funding pipeline. You will represent UKCF and the programme externally - with funders, government, sector bodies and international peers, including our peers at community foundations in Canada.

Wider partnerships and CYP responsibilities (0.35 FTE) 

You will support the Director of Partnerships and the wider team on general partnership matters, pitching in at crunch points and offering senior advice and leadership on design and delivery. 

You will act as UKCF's internal point of information on safeguarding for children and young people, supporting the Partnerships team and wider colleagues to apply appropriate standards across CYP-related programmes and proposals. Training will be provided.

You will keep UKCF abreast of CYP sector developments - policy, funding landscape, research and practice - and translate these into practical advice for partnerships and field-building work. You will advise the team on CYP matters during pipeline development, scoping and proposal-writing, making sure new opportunities are well grounded in current sector knowledge. 

You will build and maintain relationships with key CYP sector bodies, funders and expert networks to position UKCF as a credible, well-informed partner in the children and young people space, and you will contribute to UKCF's wider thought leadership and external profile on CYP, including occasional speaking, writing and convening. 

Your wider responsibilities 

Like everyone at UKCF, you will work closely with colleagues across the organisation. You will partner with Communications, Finance, Field Building and other teams to support wider organisational activity, contribute to the development of the Partnerships & Insight team and to UKCF's culture, standards and ways of working, and take on other reasonable duties commensurate with the role. 

What you will bring 

We are looking for someone who combines substantial programme leadership with credible CYP sector knowledge, and who is comfortable holding the whole of a complex programme in view while making sound day-to-day decisions. You might recognise yourself in some, but not necessarily all, of the following. 

• Programme leadership and judgement - able to hold a complex, multi-year programme in view while making sound day-to-day decisions. 

• Excellent written and verbal communication, adapted confidently for funders, government, community foundations, sector peers and internal audiences. 

• Diplomatic, confident and effective relationship-building and influence with senior and varied stakeholders. 

• Proactive problem-solving - acting on initiative, diagnosing issues early and proposing practical solutions. 

• Strong organisational skills and the ability to balance multiple deadlines and priorities across a complex portfolio. 

• Creativity, flexibility and intuition, with a willingness to adapt your approach as the programme evolves. 

• Commitment to learning and improvement, including reflecting on your own practice and seeking continual development. 

• Commitment to equity, diversity and inclusion and climate justice, and interest in how these values shape programme design, participation and whose voices are heard. 

Essential experience 

• Senior programme leadership: substantial experience leading voluntary and community sectormulti-year, multi-partner programmes, including accountability for budget, delivery and outcomes. 

• Children and young people sector expertise: strong working knowledge of the CYP landscape - policy, funding, practice - and credibility with sector stakeholders. 

• Safeguarding: confident acting as an internal point of information on safeguarding, with a basic or good understanding of safeguarding standards in CYP-related work, and willingness to undertake further training.

• Stakeholder management: experience managing significant relationships, including reporting, stewardship and the negotiation of programme changes. 

• Charity or non-profit setting: understanding of values-driven work and the operating norms of the voluntary sector. 

• Data, impact and learning: able to interpret quantitative and qualitative information, undertake basic and intermediate analysis, and oversee a learning partner, monitoring, evaluation and reporting. Understanding of the norms of impact and learning in the voluntary and community sector.

• Relationship management: builds trust with funders, peers, partners and delivery organisations; offers diplomatic, credible guidance. 

• Digital, CRM and AI confidence: confident across Office 365 and  AI tools (or have started to experiment with them) to support efficient working and free up more time for relationship building. Motivated to use AI, and to do so mindfully, responsibly, ethically and to increase impact. 

• Ability to travel occasionally, which may include overnight stays and multi-day events. 

Desirable experience 

• Grant making and funding, particularly relational or participatory approaches; systems change or place-based approaches to community impact; or asset-based community development and community-led programmes. 

• Working with community foundations or place-based funding structures. 

• Play, early years, youth work, education or related CYP fields. 

• Designing and delivering co-design, collaboration or systems-change activity. 

• Contributing to policy or sector influence. 

• Developing AI tools within a VCSE context, and understanding of AI ethics and the unique VCSE context around AI - or an interest in this topic. 

• Securing continuation or follow-on funding for complex programmes. 

Inclusion statement 

UK Community Foundations is committed to building an inclusive organisation and a diverse field. We welcome applications from people from minoritised ethnic communities, disabled people, people from lower socio-economic backgrounds and others who are underrepresented in the charity and philanthropy sector.