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Shelter, London (Hybrid)
£32,585.37 per annum (plus London Weighting Allowance of £5,023.71 amount per annum if working from the London office)
Posted 1 week ago

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Arthritis UK, Barbican (On-site)
£33,698 per annum (London), £30,635 per annum (rest of UK) plus benefits
Posted 1 week ago
Closing in 2 days
Create London, London (Hybrid)
£36,000 pro rata (£14,500)
Create London is looking for a highly motivated and organised Finance Manager.
Posted 1 week ago
Closing in 2 days
The Royal College of Anaesthetists, London (Hybrid)
£42,343 per year
We are seeking an organised and proactive Executive Assistant to provide confidential, high-quality support to the President and CEO.
Posted 1 week ago Apply Now
Closing in 3 days
Hotel School, Westminster (Hybrid)
£40,000–£42,000 per annum, depending on experience
Lead our Employment & Progression service, helping people facing homelessness and multiple disadvantages build careers in hospitality.
Posted 1 week ago Apply Now
Closing in 2 days
Concern Worldwide UK, London (Hybrid)
£43,250 - £48,055 per year
Concern Worldwide (UK) is looking for a Senior Fundraising Acquisition Executive – (Digital Focus) to join on a full time, permanent basis.
Posted 1 week ago
Closing in 3 days
World Physiotherapy, Remote
£28,000 per year
An excellent opportunity for a highly organised and proactive individual interested in global health and international development.
Posted 1 week ago Apply Now
Closing in 2 days
Frontline, WC1N, London (Hybrid)
£44,400 - £53,747.68 depending on experience (inclusive of London Office Allowance if you are based in London) plus competitive pension
Our People team is seeking an experienced People Partner to support managers with recruitment, employee relations and workforce planning.
Posted 1 week ago
York Road Project, Woking, Surrey (On-site)
£30,000
We're looking for an energetic, compassionate, and proactive individual who wants to lead and develop our Resource Centre.
Posted 1 week ago Apply Now
Closing in 3 days
HOPE worldwide, Remote
£37,000 - £43,000 per year (£22,200 - £25,800 for 3 days per week)
An exciting opportunity to lead and grow fundraising for a Christian Charity empowering people experiencing poverty in the UK and overseas.
Posted 1 week ago Apply Now
Page 42 of 80
London (Hybrid) 8.95 miles
£37,199 per annum
Full-time
Permanent
Job description

Charity People is delighted to be working with The Passage to recruit for a Digital Acquisition and Supporter Journey Officer to join their talented and passionate team.


Providing innovative services that act with compassion and urgency the charity works with individuals before they reach crisis point, intervening quickly and providing practical help in the form of emergency shelter and tailored support. Also an advocacy organisation, The Passage uses its voice to advocate for those who aren't heard to bring about real systemic change.
The Digital Acquisition and Supporter Journey Officer will focus on the hands-on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals.

Digital Acquisition and Supporter Journey Officer
Contract: Permanent, full time role
Salary: £37,199
Location: Hybrid role working between home and The Passage's Head Office in Victoria. For the first three months, while you get to know the organisation's frontline services, you will be required to be based in the office four days per week, following which time the requirement will reduce to three days per week in office.
Closing date for applications: 9am on Thursday 20th August
Interviews: week commencing 31st August

This is an excellent opportunity for an individual with solid experience working within digital marketing with a particular focus on managing paid campaigns across Google and Meta and supporting on or developing supporter journeys to join an inspirational charity that works tirelessly to end street homelessness.

Core responsibilities within the role will include:

  • Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives
  • Deliver paid digital marketing activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact
  • Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results
  • Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience
  • Identify areas for improvement within existing journeys and support the implementation of agreed changes.
  • Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness
  • Monitor and collate performance data from digital platforms, analytics tools such as GA4 and CRM reports
  • Produce regular performance summaries and contribute insights to inform future activity
  • Support a test-and-learn approach by capturing learning and sharing it with colleagues in practical, accessible ways.
  • Support the planning, creation and scheduling of email campaigns and automated supporter journeys
  • Use segmentation and basic personalisation to improve relevance and engagement


We'd love to hear from individuals with the following skills and experience:

  • Experience working in a digital marketing, digital fundraising or supporter engagement role
  • Experience supporting or coordinating paid digital advertising campaigns including Knowledge of digital acquisition principles and paid advertising platforms such as Meta and Google
  • Experience contributing to the development or improvement of digital supporter or customer journeys
  • Experience supporting email marketing activity, including segmentation and scheduling, with knowledge of email marketing tools and CRM systems
  • Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance
  • Experience working with performance data and basic analytics; as well as an understanding of digital analytics and performance measurement
  • Experience testing and optimising digital content, campaigns or journeys, and an understanding of how insight and testing can be used to improve digital outcomes

Experience of working in a charity setting or similar is desired but not essential.

If you have the following skills and experience we'd love to hear from you! Please reach out to Alice Wood at Charity People today with a copy of your CV to get the process started. If your experience matches what we're looking for, we'll be in touch to arrange a phone call.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Organisation
Charity People View profile Organisation type Recruitment Agency Company size 0
Posted on: 31 July 2026
Closing date: 20 August 2026 at 09:00
Job ref: 114902
Tags: Marketing, Digital, Homelessness, Direct / Supporters