119 Lead programme manager jobs in Birmingham
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a talented Director of Programme Delivery and Operations (maternity cover), fully committed to our widening participation cause, to join the Senior Leadership Team in a pivotal role for a growing and ambitious charity.
You will have responsibility for ensuring we are providing high quality programme delivery to young people across our centre network, that are centres are functioning effectively, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.
The Director of Programme Delivery and Operations is a Senior Leadership Team position within the charity and reports into the Chief Operating Officer. The role is responsible for oversight of all centre programme delivery and performance across our network of 44 local learning centres (and growing).
Contract
This is a fixed-term, maternity cover role until at least end of November 2027. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Start date
January 2027 (or as otherwise agreed)
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member)
with 1 day working from home.
Location
The role would be based at one of our IntoUniversity centres in Birmingham, Bristol, Coventry, Leeds, London, Manchester or Nottingham, with regular travel across the network and to our Head Office in London.
Salary
£62,500 (Plus additional London contribution of £2,800 for London-based candidates). Pro rata for part-time candidate.
Annual leave
This is the full-time staff entitlement and will be pro-rated for part-time staff.
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Employee Assistance Programme including access to medical and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
Application deadline - 9am Monday 28th September 2026.
Interview Day (in-person at our Head Office in London) - Wednesday 7th October. Please ensure that you are available on this date.
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camphill Village Trust is a social care provider and charity rooted in nature and community, supporting adults with learning disabilities, autism, and mental health support needs to live healthier, more active and independent lives.
For over 70 years we have pioneered a different kind of care – shaped by place, purpose, and the natural world. We believe care should do more than meet needs, it should create opportunity, belonging, and purpose. By rooting our support in meaningful work, relationships, and the natural environment, we help people to build skills, confidence, and independence.
Do you want to make a difference and help us achieve our vision?
The Marketing Manager will lead activity that grows awareness of our charity, our social enterprises/ retail arm, and our fundraising work. The role will develop and deliver clear, compelling marketing that strengthens our brand, reaching new audiences, and inspires people to connect with our mission.
Working closely with colleagues across the Trust, the postholder will shape and implement marketing that supports fundraising and social enterprise growth. They will use insight, creativity and storytelling to bring our purpose to life, create products that land and champion consistent, audience-focused marketing across all channels.
As a key leader within the Communication and Marketing team, this role will provide strategic marketing expertise, contributing to department strategy, planning and decision-making.
Main Responsibilities
- Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
- Plan and deliver integrated campaigns across digital, print, social media, and in-person environment.
- Use audience insight and market analysis to develop fundraising products and identify opportunities for growth and engagement.
- Work collaboratively across teams to ensure consistent messaging and strong brand use.
- This role will lead specific projects and will be expected to understand how to motivate project teams well and deliver high quality results in a timely manner.
Knowledge & Experience
- Proven experience as a Marketing Manager or similar, ideally within a charity, social enterprise, or values-driven organisation.
- Experience of product development for fundraising.
- Strong understanding of digital marketing, analytics, and audience-focused content creation.
- Experience delivering integrated campaigns that drive awareness and engagement.
- Knowledge of brand development and how to maintain consistent messaging across channels.
Personal Attributes & Key Competencies
- Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
- Creative thinker with a strategic mindset and strong problem‑solving abilities.
- Organised and proactive, able to manage multiple projects and deadlines.
- Collaborative, with the ability to work confidently across teams and build strong relationships.
- Data‑informed, comfortable using insight to shape decisions and improve performance.
- Calm under pressure, with a positive, solutions‑focused approach.
- Commitment to diversity and anti-oppressive practice in all areas of work.
- Self-motivation, able to prioritise workload and operate without close guidance from a manager.
- A high degree of tact and diplomacy.
Position: Marketing Manager
Responsible to: Head of Communications and Marketing
Location: Hybrid with at least one day per week based at one of our communities. Candidates will need to live within easy commuting distance of Delrow (near Watford), St Albans, Grange Village and Oaklands Park (Newnham on Severn), Taurus Crafts (Lydney), Stourbridge, Croft (Malton), Botton Village (near Whitby) or Larchfield (near Middlesbrough).
Hours: 37.5 hours per week, Monday - Friday.
Salary: £38,110 - £42,230 per annum, dependent on skills and experience.
Annual Leave and Benefits:
- 28 days paid annual leave plus statutory bank holidays
- The option to buy and sell annual leave
- Company sick pay after one month starting at 4 weeks and increasing to 12 weeks with service
- Life Cover for all employees
- Pension scheme
- Employee Assistance Program
- Blue Light Card
The client requests no contact from agencies or media sales.
BeSpace is seeking an innovative and faith-filled leader to pioneer a new national initiative that reimagines Christian pilgrimage for children and young people in schools.
As our Pilgrimage Development Lead, you will design, test and grow creative pilgrimage models that help children explore faith, encounter God and develop spiritually through contemplative Christian practice. Working with churches, schools, dioceses and Christian organisations, you will develop resources, create training, build partnerships and identify opportunities to scale successful models across the UK.
This is a unique opportunity to shape an emerging area of ministry from the ground up. We are looking for someone with experience in children's spirituality, Christian faith development and project leadership who is excited by innovation and motivated by impact. You will be comfortable developing new ideas, building strong relationships and creating practical tools that equip others to deliver high-quality experiences.
BeSpace is a growing Christian charity with a vision to see every child joyful, resilient and growing spiritually for life. Having supported over 69,000 children through prayer and reflection spaces in schools, we are now expanding our work nationally and developing new ways for churches to engage children through contemplative Christian practices.
If you're passionate about helping children encounter God, equipping churches and developing innovative approaches to spiritual formation, we'd love to hear from you.
The client requests no contact from agencies or media sales.
About This Job
The role requires a strong communicator who can translate complex information into accessible content and build trusted relationships across key stakeholder groups, particularly within the ACF. As well as a requirement to attend events across the UK to promote the charity.
Essential Skills
· GCSE English or equivalent experience
· At least two year’s experience of drafting award citations or funding applications
· Experience of working with partners, internally and externally
· Ability to extract information from people with varying powers of written expression
· Information gathering and analysis skills
· Excellent written and verbal communication skills.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining the charities, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible).
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 4th October 2026.
Interviews will be held virtually via Microsoft Teams shortly after the closing date.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up with references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
We are looking for a fixed-term (12 months)Fundraising Data and Insight Leadto help National Deaf Children's Society to maximise and diversify our income streams. You will work closely with fundraising colleagues to produce robust reports, help design and deliver exciting customer-focussed initiatives, and get the most value for our customers.
What you'll do
- Create and maintain regular fundraising reporting
- Design and answer complex fundraising questions using data science methodologies
- Lead analytics work to understand our audiences, supports, and potential new customers
- Use AI to increase the efficiency and effectiveness of data reporting and analytics
- Work closely with key staff members including the Chief Income & Marketing Officer, and the Platform Lead for Money Matters (Fundraising)
- Proven experience in data science or data analytics
- An excellent grasp of fundraising within the third sector, and experience of supporter analysis and insights
- Experience leading work on complex financial or fundraising-related datasets
- Ability to use SQL and Python
- Confident and comfortable to translate complex information into useable and useful insights, and options for decision-making
- Strong digital skills and a sound understanding of agile values & principles.
- A criminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
The Role
Policy Development Lead
We are looking for a Policy Development Lead to provide strategic leadership, coordination and expertise in proactive policy development across NDCS. This exciting new role will help us think beyond immediate policy activity, identify where system change is needed, and develop longer-term policy positions that are informed by evidence, specialist insight, lived experience and external practice.
The role will initially focus on Education, while retaining the flexibility to support wider policy development across areas such as early years, social care, health, benefits, sign language and other emerging priorities. Working closely with Platform Leads, Policy and Nation Leads, and colleagues across the organisation, you will help ensure NDCS develops strong, evidence-based policy positions that create meaningful change for deaf children and their families.
What you'll do
- Lead and coordinate proactive policy development activity across NDCS, identifying opportunities for deeper policy thinking and systems change.
- Apply systems thinking to identify complex challenges, explore interdependencies and develop practical solutions
- Identify emerging trends, risks and opportunities, using systems thinking and horizon-scanning approaches to inform future organisational priorities.
- Translate complex evidence, research and lived experience into clear recommendations that support organisational decision-making and influence.
- Influence senior leaders and key stakeholders by providing strategic policy advice, insight and recommendations.
- Lead and coordinate policy development activity across multiple teams, ensuring expertise, insight and activity are aligned.
- Build productive relationships with external researchers, policy networks and sector experts to bring innovative thinking into NDCS.
- Identify cross-cutting themes and opportunities for change by bringing together insight from local, regional and national sources.
- Facilitate strategic conversations that help colleagues explore complex issues, understand system interdependencies and develop long-term solutions.
- Champion a proactive, evidence-informed approach to policy development across the organisation.
What you'll need
- Significant experience in policy analysis, development or strategy within a complex organisation, sector or policy environment.
- Proven ability to translate complex evidence, research and lived experience into recommendations that drive organisational action and influence.
- Experience influencing senior decision-makers and shaping organisational, sector-wide or public policy direction.
- A track record of leading and coordinating complex work across multiple teams, functions or stakeholders.
- Excellent communication skills, including the ability to produce high-quality briefings, policy positions and strategic recommendations.
- Experience bringing together evidence and insight from multiple sources to identify emerging issues, trends and opportunities for change.
- Strong systems-thinking skills and experience developing long-term solutions to complex challenges.
- The ability to lead through collaboration, credibility and specialist expertise, building alignment across diverse teams and stakeholders.
- Strong understanding of the policy, practice and systemic issues affecting deaf children and families, and the ability to apply this knowledge to strategic policy development.
- Strong digital skills and a sound understanding of agile values & principles.
- Acriminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements for the role.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote; able to travel into London easily
Benefits: Flexible working, private healthcare, 35 days annual leave (in addition to bank holidays), £500 contribution towards work laptop
Reporting to: Director
About the Schools Consent Project
The Schools Consent Project is a UK-based charity dedicated to educating young people about sexual consent and healthy relationships. We deliver workshops in schools and educational settings led by trained volunteer lawyers. By introducing consent literacy at school, young people are more likely to make informed, ethical decisions and are less likely to experience or perpetrate sexual violence in later life.
Through this hire, we aim to scale access to high-quality consent education.
Role Summary
The Outreach Manager is responsible for driving the expansion of the Schools Consent Project’s reach, engagement, and impact across London and the South East. Acting as the organisation’s lead “sales” and business development professional, you will contribute to and manage our strong pipeline of partner schools and organisations, convert leads into confirmed bookings, and maximise long-term engagement.
You will own the end-to-end outreach and partnership journey: from prospecting and lead generation, through relationship development and negotiation, to repeat engagement and retention.
Key Responsibilities
Business Development & Lead Generation
• Develop and execute a proactive outreach and growth strategy to increase workshop bookings.
• Develop and maintain relationships with existing schools; ensure SCP’s workshop content remains responsive and reactive to the emerging concerns of young people when it comes to sex, consent and the online world.
• Generate leads through cold outreach, referrals, events, and campaigns.
• Contribute to and maintain a pipeline of new schools and educational settings.
• Reinvigorate historic relationships with schools.
Account Management
• Convert enquiries and prospects into confirmed programme partners.
• Present the charity’s offer and impact to senior school leaders, safeguarding leads, and decision-makers.
• Manage key accounts and ensure high levels of partner satisfaction and retention.
• Promote additional workshops and programmes where appropriate (eg. teacher training; parent workshops).
• Track booking trends eg. seasonal vs. reactive bookings; develop a communication strategy around each ‘type’ of school, involving timely booking reminders.
Pipeline, Targets & Performance
• Manage outreach targets for bookings, partnerships, and regional coverage.
• Monitor conversion rates, pipeline value, and performance metrics.
• Produce regular forecasts and performance reports.
• Use data and insight to refine sales strategies and improve outcomes.
Marketing & Promotion
• Help develop compelling outreach materials and campaigns.
• Deliver presentations, webinars, and pitches to prospective educational partners.
• Represent the organisation at conferences, networks, and sector events.
• Help gather case studies, testimonials, and impact data to support outreach and fundraising.
Delivery Coordination
• Work closely with our Volunteer Manager and Operations Manager to match supply with demand.
• Ensure smooth handover from booking to delivery.
• Anticipate capacity constraints and manage partner expectations.
Team Leadership & Development
• Contribute to the development of outreach systems, processes, and tools.
• Share insights and learning across the organisation.
• Oversee team members currently managing school outreach.
Person Specification
Essential Criteria
• Proven experience in sales, business development, partnerships, or outreach roles.
• Experience working with schools, education providers, or youth services.
• Track record of meeting or exceeding targets.
• Excellent communication skills.
• Strong relationship management and account development experience.
• Highly organised, with strong CRM and data management skills.
• Ability to work autonomously and drive results.
Desirable Criteria
• Experience working in the charity, education, or public sectors.
• Knowledge of safeguarding and child protection frameworks.
• Understanding of social impact measurement.
Values and Approach
We are looking for someone who:
• Is committed to our mission and values.
• Demonstrates empathy, professionalism, and integrity.
• Works collaboratively and inclusively.
• Is proactive, adaptable, and solution-focused.
Safeguarding and Equality
The Schools Consent Project is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds.
We ask applicants to draft their applications without using AI (save for checking spelling or grammar), so that we can get a real sense of your suitability for the role.
The client requests no contact from agencies or media sales.
To successfully lead the Grants team and raise voluntary income from a range of Grantmakers including Trusts, Foundations and local Government grant funders contributing to an overall team target of £1-million +. Working effectively with a grants team of three, and across the organisation, you will meet team annual targets of circa £675,000 through finding new opportunities, building excellent relationships with funders and managing the team effectively. This will lead to more young people reached by Eikon’s services.
Responsibilities
Income generation
· Lead responsibility for raising current annual team target of £675,000 for restricted and unrestricted income
· Work to agreed metrices including an annual target of £220,000 - £250,000/year with a pipeline including statutory, national & regional grant funders (some being invite only).
· Develop and lead networking plan (internal/external) to secure long-term grant and statutory funding opportunities to help increase financial income year on year.
Account Management
· Lead a stewardship framework, ensuring excellent account management of funders across the team (including own portfolio)
· Lead plans for the year, thinking creatively to develop new engagement opportunities such as panels, breakfast meetings and other events
· Collaborate with other leads and managers in the team to maximise opportunities through relationships, for example Major Donors, Corporate partnerships and Individual Givers.
Management
· Line management two staff members (Senior Grants Fundraiser and Trust Fundraiser), creating a positive and supportive working culture supporting them to meet their targets
· Lead on managing pipeline information on Donorfy, being able to pull reports for information and analysis including:
o Provision of data and narrative for monthly team meetings
o Contribution to Board reporting with narrative and pipeline information
o Analysis for annual planning sessions
Quality and standards
· Ensure all staff and volunteers understand and deliver within Eikon’s safeguarding policies and practices when taking part in fundraising activities.
· Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon’s Ethical Fundraising Policy.
· Prepare relevant Grant Agreements and contractual information.
· Carry out risk assessments for all activities for which you are responsible.
· Carry out required basic due diligence on new funders.
Finance and resources
· Budget responsibility with authorisation up to agreed limits
· Operate within organisational approved budgets, policies and procedures.
Communications and relationships
· Work collaboratively with the Communications Lead to devise annual communications and marketing plans, ensuring Eikon is strategically positioned externally.
· Work collaboratively with service leads ensure new services developed meet funder needs and requirements
Strategy/transformation work
· Lead on developing and delivering annual grants plan
· Participating in a Leads network, contribute regularly to organisation matters including strategies, annual plans and budgeting.
Organisational requirements
· Work within Eikon’s equal opportunities, health & safety, and safeguarding policies at all times
· Understand and act when safeguarding issues need to be escalated
· · This is a flexible working role. You must be available to attend regular external meetings across Surrey and occasional meetings at Eikon’s New Haw office. Some meetings may take place outside normal working hours or at weekends.
· Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
· Work within Eikon’s internal policies, safeguarding and data protection regulations
· Be responsible for equipment/resources
· To promote, monitor and maintain health, safety and security in the working environment
Helping young people feel safe, heard and supported



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We offer an integrated self-management approach, which looks at both the physical and mental health impact of living with arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, employment support, and exercise advice and resources.
We are looking for an experienced Volunteering Manager, based in the Midlands, to lead the development of an exciting new volunteering programme, helping us build a diverse, inclusive and engaged volunteer community that brings our strategy to life.
The Role
Home-Based in the Midlands with monthly travel to the London office (EC1V)
The Volunteering Manager will lead the development, delivery and continuous improvement of volunteering within Arthritis Action. This is a new role responsible for ensuring that more people affected by arthritis across the country receive high-quality, evidence-based support and have meaningful opportunities to connect, participate and influence our work.
The postholder will oversee our volunteering activity, in turn enabling volunteers to extend our reach, strengthen communities and increase our impact across the region. The postholder will work closely with the Head of Services and Engagement to develop the relevant polices and strategies whilst also thinking about recruitment, onboarding, training and retention.
Key Responsibilities
Volunteering Development
• Develop a strong understanding of the volunteer journey, using insight, feedback and data to identify opportunities to improve engagement, satisfaction, retention and outcomes.
• Develop approaches to ensure volunteers can increase engagement amongst diverse and underserved communities.
• Implement effective monitoring and evaluation processes to demonstrate impact.
• Work with colleagues to identify opportunities to link volunteering and donor journeys.
• Establish effective onboarding, recruitment, training and retention processes.
• Update existing volunteering policies and strategy documents to bring them in line with practice for 2026 and beyond.
• Work alongside the CEO to support and develop our new Clinical Advisory Panel.
Engagement Building
• Develop and implement an engagement approach that strengthens relationships with existing and potential volunteers.
• Create meaningful opportunities for people with lived experience to volunteer with Arthritis Action.
• Work collaboratively with Communications and Fundraising colleagues to maximise awareness and impact.
• Build relationships with community partners and relevant external organisations to build the volunteering network.
Volunteering Strategy and Development
• Develop Arthritis Action’s volunteer strategy with support from the Head of Services and Engagement, creating a sustainable model that supports organisational priorities.
• With support from the Head of Services and Engagement, establish appropriate volunteer policies, processes, safeguarding arrangements and systems.
• Work alongside staff to create volunteer led services.
Line Management
• Act as the first point of contact for volunteers.
• Responsibility for volunteers supporting the charity.
Data, Insight and Impact
• Use data, feedback and evaluation to understand the effectiveness and impact of our volunteering programme, identify opportunities for improvement, and enhance the experience and contribution of our volunteers.
• Report meaningful KPIs for volunteering and engagement, using the CRM.
Person Specification
Essential
Experience
- Experience of developing and establishing volunteering and volunteer led services within a charity, healthcare or related environment.
- Experience of developing and improving volunteering based on evidence, insight and user needs.
- Experience of engaging diverse communities, members, service users or people with lived experiences through volunteer led services and volunteering.
- Experience of developing partnerships and collaborative approaches.
Skills and Knowledge
- Excellent oral and written communication skills including the ability to write in Plain English.
- Excellent communication and relationship-building skills.
- Strong understanding of inclusion, accessibility and reducing health inequalities.
- Ability to use insight, data and evaluation to improve impact.
Attributes
- An understanding of, and commitment to, Arthritis Action’s vision, mission, equal opportunities and diversity.
- A self-starter able to work on own initiative where required.
- Values-driven, collaborative and inclusive professional.
- Empathetic and committed to ensuring people’s voices shape services.
- Able and willing to travel within the Midlands.
Desirable
- Experience of supporting people with long-term conditions.
- Experience using CRM systems and digital platforms to improve engagement.
How to apply
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself.Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 11:59pm on Thursday 17th September 2026 at the latest.
First-round interviews will take place by Zoom on Tuesday 22nd September 2026. Second-round interviews will take place in the London office on Monday 28th September 2026.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion or belief
Please apply with a CV and Covering Letter. Applications without a Covering Letter will not be accepted.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.



The client requests no contact from agencies or media sales.
Farm Discovery Programme Manager
Salary: £40,170 | Home-based | 35 hours per week | Permanent
This is a varied senior role combining programme leadership, team and contract management, quality assurance, safeguarding, data and financial oversight, partnership development and programme improvement.
You’ll ensure our Farm Discovery team has the clarity, support and resources they need to deliver consistently high-quality educational experiences for children from disadvantaged communities. You’ll also use data, feedback and evaluation to improve the programme, develop partnerships and contribute to its future growth and development.
We’re looking for someone who:
- Has a strong track record in programme management and leading complex delivery
- Is outstanding at enabling and leading educators and dispersed teams
- Understands the primary education context in England
- Can build strong relationships with schools, farmers, funders and partners
- Has experience of quality, safeguarding, health and safety and risk management
- Is confident using data, managing budgets and improving systems and processes
- Can communicate effectively and work collaboratively across an organisation
- Shares our commitment to creating meaningful opportunities for children experiencing disadvantage
The role is home-based, with regular travel across England and North Wales, including overnight stays, an essential part of the role. Reasonable travel and accommodation expenses are covered.
Hours: 35 hours per week, with flexible working arrangements considered, including slightly reduced or compressed hours for the right candidate.
Closing date: Thursday 8 October 2026, midday.
CVs not accepted for this role. Please see our website for more information.
We are a small, dynamic national education charity dedicated to bringing alive the working countryside for children least able to access it.



The client requests no contact from agencies or media sales.
Are you an experienced and highly organised professional who enjoys making sure an organisation runs smoothly and wants to make a real difference?
Kapella’s mission is to build better relationships and improve the wellbeing of families and individuals. We provide accessible and affordable services, including counselling, family mediation, training and domestic abuse programmes across Birmingham, the Black Country and the wider Midlands area. Our work includes self-paying clients as well as funded projects delivered through contracts, grants and partnerships.
We are looking for an Administration and Operations Manager to lead and strengthen the day to day operations that underpin our services and help us prepare for our next phase of development. Working closely with the CEO and service managers, you will oversee the running of the organisation across our two main premises and other community venues, as well as manage the administration and appointments functions. This role provides the operational support to our service delivery, ensuring that processes, resources and systems are well organised and focused on quality, sustainability and a positive user experience.
We are entering an exciting phase of growth and are looking to expand our services and extend our reach across Birmingham, the Black Country and surrounding areas. This new role is central to these plans.
Initially, the role will be hands-on, with responsibility for recruiting and training additional administrative staff, fully opening our main premises and moving to a hybrid model of online and face-to-face counselling. You will also support the implementation of new online appointment and case management systems as well as updated policies and procedures.
As we grow there is significant opportunity for development, allowing you to contribute to how our services are delivered, strengthen our team and help us meet the increasing need for our services.
Based at our Birmingham office, you will be supported by a small administration team that will grow. This role will require some flexibility in working hours to meet service needs, including working at other centres from time to time.
What you’ll do
- Oversee the day-to-day operational running of the Birmingham and Wolverhampton centres and community venues.
- Lead and manage the administration team, including recruitment, training and volunteer coordination.
- Manage appointments, service utilisation, waiting times and payments.
- Streamline processes and systems to improve efficiency, consistency and client experience.
- Support the implementation of new technology, online appointments and case management systems.
- Ensure premises are safe, functional, welcoming and fit-for-purpose.
- Monitor service activity, performance, budgets and KPIs, providing clear reports for management and funders.
- Promote a positive, inclusive and supportive workplace culture.
- Work closely with service managers and the CEO to ensure operational activity supports organisational priorities.
- Oversee HR systems and administration.
- Ensure compliance with HR, health and safety and organisational policies.
What we’re looking for
- Proven experience in administration and operational management, ideally in the third sector, health or community services.
- Significant administrative experience, including the use of databases and case management systems.
- Experience monitoring activity, performance, budgets and KPIs, with the ability to use information to inform decisions.
- Experience developing and embedding effective processes and systems.
- Confidence in implementing new technologies and supporting teams through change.
- Experience overseeing premises and creating safe, fit-for-purpose and welcoming environments.
- Understanding of the client journey and accessibility, with experience improving service utilisation and engagement.
- HR and health and safety knowledge, with experience supporting staff wellbeing and compliance.
- Strong leadership, communication and relationship-building skills, with a commitment to inclusion and equity.
- A practical, proactive and solutions-focused approach, with the ability to balance strategic thinking with hands-on delivery.
Why join Kapella?
- Play a key role in expanding essential services to families and individuals across Birmingham and the Black Country.
- Be part of a passionate, supportive and values-driven team.
- Have a significant opportunity to shape operational processes and develop into a senior leadership role.
- Benefit from ongoing development, 25 days’ annual leave, professional development opportunities, a 5% employer contribution pension scheme and staff wellbeing support.
How to apply
Please send your CV and a covering letter outlining your relevant experience and how you meet the requirements of the role.
Kapella is an inclusive employer and welcomes applications from all sections of the community.
Closing date: 27 September 2026
Location: Birmingham office, with travel to Wolverhampton and other community venues
Hours: Full-time, 37.5 hours per week
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for experienced social workers to help take the Weekenders programme into its next chapter. You will join a small, ambitious charity and play a central role in growing a relational, child-focused programme across England.
THE OPPORTUNITY
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Salary: starting from £40,000, subject to experience
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Hours: full time, 37.5 hours per week
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Location: home-based within England, with regular team co-working and travel
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Contracts: one permanent post and two 18-month fixed-term posts
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Flexibility: occasional evening or weekend delivery, usually around once per month
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Travel: across England, including occasional overnight stays; reasonable expenses are covered
ABOUT NOW FOSTER
Now Foster brings together social work, service design, lived experience and innovation to transform fostering in England. Our vision is to bring many more wonderful people into fostering so that more children and young people can experience stable, meaningful relationships with caring adults.
We are a small team with big ambitions. We value creativity, collaboration, learning and continuous improvement, and we work with partners who share our determination to do better for children and families.
ABOUT WEEKENDERS
Weekenders is our flagship programme. We recruit and support weekend foster carers – known as Weekenders – who build regular, long-term relationships with children and young people supported by local authorities. It is about showing up, making a difference and becoming an adult a young person can count on.
The programme is entering an exciting period of growth. We are expanding our partnerships with Regional Care Cooperatives, Fostering Hubs and local authorities across England, currently including London, the South West, North West and North East.
THE ROLE – Lead delivery, develop people and stay close to practice
As a Weekenders Programme Manager, you will turn our ambition into consistently excellent delivery. You will lead the day-to-day support of applicants across an agreed portfolio of areas, making sure prospective Weekenders receive a warm, responsive and motivational experience and that our partners can rely on us to deliver what we have agreed.
This is a people-management and delivery role with a strong connection to practice. You will line-manage Journey Guides, manage a network of independent social workers (ISWs), lead our prep group training and undertake some intro chats yourself.
The role does not carry a statutory caseload. It does carry real responsibility for safeguarding, practice quality, operational oversight and relationships across a growing, geographically distributed programme.
Delivery Leadership: Lead programme delivery
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Take day-to-day responsibility for Weekenders delivery across an agreed portfolio of Fostering Hubs and local authority partners.
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Turn partnership agreements and local processes into clear applicant journeys, with roles, handovers and timescales understood by everyone involved.
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Plan capacity across Journey Guides, ISWs, prep group training and your own direct work so that delivery keeps pace with demand.
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Monitor applicant progress, identify delays or risks early and work with colleagues and partners to find practical solutions.
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Maintain a consistent Now Foster experience across regions while adapting thoughtfully to local contexts.
People Management: Manage and develop Journey Guides
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Provide reflective one-to-one and group supervision, clear objectives and timely feedback.
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Allocate work fairly, monitor workloads and create the structure needed for responsive applicant support.
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Coach Journey Guides in relationship-based, strengths-based and motivational conversations, using observation, role play and practice review where helpful.
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Support sound judgement, safe practice and professional boundaries, addressing performance or wellbeing concerns early and constructively.
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Build a connected team culture in which people share learning, ask for help and take ownership.
Practice Oversight: Manage ISWs and assure practice quality
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Build and maintain a reliable pool of qualified, registered ISWs to undertake initial home visits and teach on prep group training days.
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Coordinate ISW recruitment, onboarding, availability, allocation and briefing in line with our safer recruitment and practice arrangements.
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Set clear expectations for the quality, timeliness and tone of home visits, written outputs, training and feedback.
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Review quality, provide constructive feedback and address concerns promptly, while forecasting capacity and arranging cover.
Training: Plan, staff and lead prep group training
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Own the planning and delivery of prep group training across programme areas, including schedules, venues or online delivery, materials, communications and staffing.
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Facilitate and teach on prep groups, modelling inclusive, relational and reflective practice.
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Brief and support ISW co-facilitators so sessions are coherent, well-paced and grounded in the realities of fostering.
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Make sure applicants can reflect meaningfully on children's needs, safer caring, trauma-informed care, cultural matching and working with fostering services.
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Ensure observations and training feedback are recorded sensitively and on time, and use feedback to strengthen future delivery.
Relationships: Stay close to applicants and partners
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Undertake some intro chats, particularly where additional experience, judgement or continuity is needed.
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Step into complex applicant situations or difficult conversations without taking over work appropriately held by Journey Guides.
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Develop trusted operational relationships with Fostering Hubs, Regional Care Cooperatives, local authority fostering teams and other partners.
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Work through differences or blockages constructively, combining persistence with curiosity about other people's pressures and perspectives.
Programme Addurance: Safeguarding, quality and improvement
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Promote a strong safeguarding culture and ensure concerns are recognised, recorded and escalated appropriately.
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Maintain accurate, timely records and use pipeline data, feedback and practice observations to understand performance and improve delivery.
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Contribute to the development of tools, guidance, communications and digital workflows as Weekenders grows.
WHO WE'RE LOOKING FOR – Experience, judgement and a strongly relational approach
Essential
You will need a recognised social work qualification and current registration with Social Work England. Beyond that, we are looking for someone who can combine strong practice judgement with people leadership and operational oversight.
You will thrive in this role if you have
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People-management experience – line-managing, supervising or developing staff, including giving feedback and supporting performance and wellbeing.
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Operational leadership – experience leading a service, programme or complex workflow with multiple people, deadlines and handovers.
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Children's services experience – in fostering, children's social care or a closely related setting, with a sound understanding of safeguarding and professional accountability.
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Training confidence – experience planning and delivering engaging adult learning, workshops or group training.
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Partnership skills – experience building productive relationships across organisational boundaries and working through operational challenges.
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A relational approach – able to hold warm, purposeful and appropriately challenging conversations with people from a wide range of backgrounds.
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Strong organisation and judgement – able to prioritise, delegate, manage dependencies and recognise what needs closer oversight or escalation.
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Digital and data confidence – comfortable using CRM and workflow systems, interpreting delivery information and turning insight into action.
The way you work matters
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Children first – you keep children's needs, relationships and long-term outcomes at the centre of decisions.
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Warm and reflective – you build genuine relationships, remain curious about your own impact and welcome feedback.
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Courageous and accountable – you name concerns, make decisions, follow through and own mistakes.
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Collaborative – you share learning generously while maintaining clear accountability.
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Adaptable – you are comfortable in a small, ambitious organisation where roles and systems continue to evolve.
Bonus points for
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Lived experience of the care system.
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Training or experience in motivational interviewing, systemic practice, coaching or another relational approach.
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Experience of foster carer recruitment, initial visits, assessment, prep groups, panel or post-approval support.
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Experience commissioning, coordinating or quality-assuring ISWs, associates or other independent practitioners.
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A practice educator, adult-teaching or training qualification, or substantial equivalent experience.
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Experience scaling a service across regions or working with a dispersed team and multiple delivery partners.
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Project, budget, contract, risk or resource-management experience.
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Experience of co-production, service design or continuous improvement.
WHAT IS IN IT FOR YOU
Joining Now Foster means being part of something different. We are small, ambitious and innovative, and you will have genuine influence over how Weekenders grows. You will stay close to practice and impact without carrying a statutory caseload.
You will join a supportive, collaborative team that cares about doing excellent work in a sustainable and humane way. We work a 37.5-hour week and trust people to manage their time with balance. The programme sometimes requires evening work, weekend training days or travel, and we flex working time around those commitments.
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Salary from £40,000.
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28 days of annual leave plus bank holidays.
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Home-based working with regular co-working and team days.
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Travel and reasonable work expenses covered in line with Now Foster policy.
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The tools and technology you need to work effectively.
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Workplace pension scheme
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The opportunity to help build a bold, lasting and more relational approach to fostering.
We know strong candidates do not always meet every desirable criterion. If the purpose of the role excites you and your experience gives you a strong foundation for the essentials, we encourage you to apply.
RECRUITMENT PROCESS – Key dates and how to apply
- Applications close – Sunday 20 September 2026 at 23:30
- First-round interviews – Online planned for Monday 28 and Tuesday 29 September 2026
- Role play – For candidates progressing to the second round, before the second interview. 30 mins, completed online with one of our Weekenders.
- Second-round interviews– In person planned for Tuesday 6 and Wednesday 7 October 2026 (reasonable travel expenses covered)
Early application is encouraged. We may close the advert before 20 September if we receive a sufficient number of strong applications.
HOW TO APPLY
Please apply through the Charity Jobs listing by the closing date. Candidates invited to interview will receive further information about the format and preparation in advance.
You must have the right to work in the UK. Appointment is subject to current registration with Social Work England, a satisfactory Enhanced DBS check and our other safer recruitment requirements.
We recognise that candidates may use generative AI tools to support their application. This is acceptable, but your application must remain an authentic reflection of your own experience and motivation. Please tell us if and how you used AI as part of preparing it.
As a small charity unfortunately we do not have capacity to respond to unsuccessful candidates or offer feedback at the application stage. Please assume you have been unsuccessful on this occasion if you do not hear from us before the interview dates.
OUR COMMITMENT TO EQUALITY
Now Foster is committed to being an equal opportunities employer. We celebrate diversity and actively encourage applications from people of all backgrounds, identities and experiences. Recruitment decisions are made using fair, objective and transparent criteria, and we will make reasonable adjustments so the process is accessible.
If you want to help grow a pioneering programme, develop a thoughtful team and create more lasting relationships for children and young people, we would love to hear from you.
Your answers to the four questions when you click apply are what we assess. All answers up to 300 words. Allow around 90 minutes in total. We ask for a CV because the platform requires one, but we score the questions first and use the CV only for factual checks after shortlisting.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.
To be successful in this role you will:
- Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
- Be self-motivated, independent and target-driven
- Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
- Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
- Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
- Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
- Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity and Paternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
Job title: Services Manager (Maternity Cover)
Salary: £44,558 – £45,895
Hours: Full-time 37.5 hours per week (part time or flexible working options considered)
Location: Home-based ideally Wales or Midlands area, but any location will be considered, with travel around England and Wales
Contract: Fixed term – 9 months from December 2026
Are you an experienced employability service manager who would be able to confidently step into a 9-month maternity cover position and oversee a team of up to eight passionate and person-centred Employment Consultants, helping them deliver personalised, high-quality support to veterans and their families? You will also have the opportunity to contribute to our services development and continual improvement programme.
At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.
What we're looking for
- A collaborative mindset: You will thrive working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You enjoy building strong partnerships, and work effectively with colleagues and external organisations to enhance the services we offer.
- Motivation and commitment: You understand that supporting people facing complex challenges can be demanding, and you're ready to bring the energy, empathy and resilience needed to support your team to succeed.
- Adaptability: You will often need to balance competing priorities or quickly shift focus depending on the needs of the team you will be supporting and the clients they are working with.
- An empowering approach: You believe in people and their potential. Whether supervising your team or developing services, your goal is to support others to grow, achieve and thrive.
Why should you apply?
- A chance to make a lasting impact: Your work will help veterans and their families move forward in life with confidence and dignity.
- Competitive salary and benefits including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Flexibility and variety: a mix of travelling in your area, home working and to the Poppy Factory in Richmond, London
- Autonomy and influence: The opportunity to shape your region, build meaningful partnerships, and develop services that meet real needs.
- Be part of an iconic charity with over a century of history supporting the Armed Forces community.
For further information, including the full job description for the role, please refer to the candidate pack.
Due to the travel requirements of the role and the region covered, it is essential that the post holder is able to meet these requirements through their own transport arrangements.
How to apply
To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. Please address your covering letter to Debbie Boughtflower, Director of Operations.
Top tip: we don't recommend using AI to generate your covering letter (we've seen a lot of covering letters and we promise, we can tell!) - we want to know what makes YOU a good fit for the role, and AI covering letters can't capture your personality, values and qualities, or what makes your specific combination of skills and experience an ideal candidate.
The closing date for applications will be 23 September 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
Online interviews will be held on 1 or 2 October 2026, with potential second interviews on 12 October 2026 in person @ The Poppy Factory in Richmond, London.
To arrange an informal conversation about the role, please contact Kirsty Gronow
No agencies please.
The successful candidates will be subject to an enhanced DBS check.
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.


The client requests no contact from agencies or media sales.
Help shape the UK’s dedicated Muslim Cancer Support Network. Lead, inspire and support volunteers delivering faith‑sensitive cancer support across the country.
Safeena is the UK’s dedicated Muslim Cancer Support Network, created to ensure no Muslim facing cancer feels alone. As we grow into a professionally governed national charity, we are recruiting a Volunteer Manager to lead, develop and support our expanding volunteer workforce.
The Volunteer Manager will oversee Safeena’s national volunteer programme including Befrienders, Community Champions, Bereavement Volunteers and operational volunteers, ensuring high‑quality recruitment, training, safeguarding, supervision and ongoing support. This role is central to Safeena’s transformation programme, helping build a credible, compliant and compassionate volunteer service that reflects the needs of Muslim communities affected by cancer.
Key Responsibilities
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Recruit, onboard and train volunteers
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Deliver induction and ongoing training programmes
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Provide supervision, wellbeing support and reflective practice
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Coordinate rotas, assignments and community outreach activity
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Maintain volunteer records, policies and compliance
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Promote Safeena’s volunteer opportunities across communities and mosques
Person Requirements
Essential
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Experience managing or coordinating volunteers
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Strong organisational and communication skills
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Ability to support volunteers in emotionally sensitive roles
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Knowledge of safeguarding and confidentiality
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Confident delivering training or group sessions
Desirable
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Experience in charity, community or health settings
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Understanding of Muslim communities and culturally sensitive support
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Training in safeguarding, bereavement or cancer awareness
The client requests no contact from agencies or media sales.