Market research volunteer roles

Jabalie

Jabalie is a UK charity working internationally with survivors and individuals that are at high risk of gender-based violence.

“Gender-based violence” (GBV) is violence or abuse that is directed against a person or community because of their gender identity or expression, or the violence or abuse affects persons of a particular gender disproportionately. Gender-based violence affects people of all genders, including women and girls, men and boys, transgender individuals, and non-binary people. However, women and girls are disproportionately affected.

Some key statistics include: • One in three women and girls globally will experience some form of violence in their lifetime. • One in four men globally have experienced sexual or physical violence by an intimate partner. • One in four LGBTQ+ individuals have experienced violence or abuse by an intimate partner.

Many victims feel unable to leave their relationship and for those that do, many return to their abuser for a variety of reasons - for example, because they are financially dependent on them, or remain emotionally controlled by them. It takes an average of 7 times for a victim to leave an abusive relationship permanently.

Jabalie is a UK charity that aims to educate and empower survivors and individuals at high-risk of gender-based violence to promote their safety, autonomy and economic independence. We are developing an education and empowerment programme to help build survivors' knowledge, skills and confidence so they can build their lives outside the shelter and become financially independent.

The programme will have 5 areas: (1) Understanding GBV; (2) Skills Development; (3) Legal Rights; (4) Women's Health; and (5) Mental Health. We will also have a training of trainers programme, advocacy against GBV, and are building a community of survivors and GBV activists. I've attached our Strategic Plan 2024-27 with further details.

Our pilot programme will be created in the UK and Kenya using a model that can be upscaled internationally.

We provide an education and empowerment programme, training, advocacy and a community platform.

We are partnering with local community organisations to deliver the programme to communities.

Marketing Strategist

Volunteer Role Description (remote, unpaid)

Jabalie is a UK charity that aims to educate and empower survivors and individuals at high-risk of gender-based violence to promote their safety, autonomy and economic independence.

We are a small charity that is entirely volunteer-led. We are therefore seeking a proactive volunteer to assist our Marketing and Communications Trustee in building the marketing, communications and branding strategy for Jabalie.

This role includes:

• Creating a social media strategy and content calendar to raise our brand awareness;
• Pitching ideas for social media posts related to raising awareness of gender-based violence and the other areas of our work (skills development, legal rights, women's health and mental health);
• Creating and overseeing marketing campaigns to boost engagement and reach donors for fundraising;
• Conducting market research to identify trends, opportunities, and competitor activities;
• Ensuring brand consistency across all social media channels;
• Analysing marketing data to track performance and optimise future strategies; and
• Delegating tasks to other Marketing Team volunteers, including graphic designs and content writers.

As a small organisation, we are looking for a volunteer that has a few hours per week to commit to this role. The time commitment will likely reduce once we have made progress with our strategy. The period of volunteering is flexible, but we will prioritise applicants that would like to commit to 6 months or more.

We look forward to receiving your applications!

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

6+ months

RollaDome All Skate is seeking a Volunteer Assistant Marketing Officer to support the promotion of our programs, events, and activities. This role provides hands-on experience in marketing, digital content management, and communications, ideal for individuals looking to develop their skills in a nonprofit setting. 

Key Responsibilities 

• Upload and manage information about programs and events across online platforms. 

• Promote RollaDome activities on social media and other networks. 

• Research and identify new online platforms for increased visibility. 

• Build and maintain relationships with existing promotion channels. 

• Collaborate with the PR/Marketing Officer to align with marketing objectives. 

• Track engagement metrics and provide performance reports. 

• Assist with social media content creation and scheduling. 

Skills & Qualifications 

• Strong written communication and attention to detail. 

• Familiarity with social media platforms and content management systems. 

• Research and organizational skills. 

• Creative mindset with problem-solving abilities. 

• Proficiency in digital marketing tools is an advantage. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain practical marketing experience in a nonprofit setting. 

• Enhance your skills in digital content management, analytics, and strategy. 

• Work with a dynamic team making a positive community impact. 

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

Join us in leading positive change!

Quilombo UK is looking for an experienced Research Assistant, who would love to join a growing organisation.

The Research Assistant role offers a great opportunity for the right person who is looking to: 

• Gain experience in the Third Sector. 

• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Since its creation, Quilombo UK has collected a great amount of information, evidence and items through projects, fundraisers, events etc.

• We are looking for a team member to find published materials related to Quilombo UK key objectives and interests, especially cultural and racial diversity, and stereotypes in UK communities. The materials include all types of evidence, articles, journals, newspaper columns, local and global news stories. 

• The researcher will help to collect information that can be used as an evidence base to help inform future activities, and also in exhibitions, workshops, and community events. 

• We are looking for a self-starter who can source, collect, and share relevant materials independently. You will also be working closely with our Professional Development Programme participants in relevant areas such as Marketing and PR.

• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills and be able to explain concepts and projects concisely and accurately. 

• You will be self-starting and willing to research the various projects that we have carried out and catalogue all the evidence collected.

• You will need to have good communication and team-working skills as you will be working closely with Marketing & PR and other members.

• Committed to working with the community with a passion for helping others less fortunate.

• Be computer literate - a good understanding of Microsoft Word is essential and Excel skills are beneficial although support from other members will be provided if necessary.

• To show professionalism at all levels and in all environments 

• Be a strong team player.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Proficiency in Microsoft and Excel

• Can work without much supervision.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

�� Location: London, UK
�� Work Type: Hybrid (Required in the office with the Social Media team on Mondays once every two weeks)
�� Hours per Week:

• 12 hours/week when working remotely

• 17 hours/week when in the office (once every two weeks, 11am–4pm)
  �� Time Commitment: Flexible hours
  �� Work Arrangement: Remote or hybrid (office attendance flexible — can attend once a month or more depending on availability)

Job Summary:
We are looking for a skilled and passionate Head of Communications to lead the visibility of our brand, enhance media engagement, and develop compelling content that communicates the impact of our work with children and families.

This role calls for a creative and strategic thinker with experience in brand development, digital marketing, stakeholder engagement, and public relations. You will oversee media relations, social media, and content development, ensuring brand consistency and impact across all channels.

Key Responsibilities:

✅ Media & Public Relations

• Build and maintain relationships with journalists and media outlets

• Manage press releases, interviews, and PR efforts to raise brand awareness

• Develop and execute strategic PR campaigns highlighting our initiatives

✅ Digital & Social Media Management

• Develop a strong digital strategy to increase online engagement

• Oversee content creation for social media in line with our brand voice

• Use analytics and market insights to guide and improve campaign performance

✅ Branding & Content Creation

• Shape and implement cohesive brand strategies

• Work closely with graphic designers to maintain consistent branding

• Produce high-quality written and visual content to tell our story

✅ Strategic Marketing & Stakeholder Engagement

• Collaborate with internal teams, third-sector partners, and agencies to deliver impactful campaigns

• Manage marketing budgets to ensure effective use of resources

• Use data to refine strategies and maximise reach and effectiveness

Required Skills & Experience:
✔ Experience in brand strategy and communications across sectors
✔ Strong background in digital marketing and content creation
✔ Proven media relations and public relations skills
✔ Ability to analyse campaign outcomes and leverage market research
✔ Excellent stakeholder management and cross-functional collaboration
✔ Budget management experience
✔ Familiarity with WordPress and social media platforms

Are you a local resident in the City of London or can easily commute to central London?

If yes - please join our team of Gallery/Exhibitions Researchers at the Elitha's by NIAS Art Gallery. This is a valuable opportunity to improve or enhance your curation, networking and retail merchandising expertise.

Our ideal researchers are reliable, well presented, have a positive attitude and are always keen to learn, share and take on new ideas.​

The successful candidate must be a quick learner, trustworthy, intelligent and pro-active self-starter, highly organised and able to multitask effectively.

Key responsibilities include:

• Working and collaborating as part of a vibrant team on various projects.
• Conduct, analyse, and report on qualitative and quantitative research projects.
• Lead research collaborations with other organisations and stakeholders.
• Develop content, including blogs and social media posts, to share research findings in collaboration with marketing.
• Provide general admin support to the team when needed.
• Help with events and conferences.

The Ideal Candidate will:
Be Intelligent & Trustworthy - have gained great academic results.
Demonstrate excellent writing and speaking skills, with the ability to tailor messages to different audiences.
Pay attention to details and exhibit high degree of precision with work assignments.
Be Tech Savvy - Be competent/confident with CRM, CMS, social media and spreadsheets.
Have some interest in Art Galleries, Creativity, Research, International Devevelopment and/or business administration.

Benefits:

• Career Development Plan Support 
• Access to paid training and qualification enhancement
• Work references for future jobs application
• Reimbursement of out of pocket expenses

Breadwinners Part-Time Google Ads Manager (ProBono)

Flour Salt and Time Video / Stories / Participatory Action Research and Environmental Impact Report 2025

Job title: Part-Time GoogleAds  (Probono)

Reporting to: Project Director, and to the Communications Manager

Remuneration: Pro-bono, Transport and Lunch covered.

Days and Hours: 2hrs a week, Wednesdays Ideally, or otherwise arranged.

Duration:  3-month commitment, to revisit every month ongoing.

Location: London, several central areas and expanding reach, flexible location and availability to do remotely.

Start: Aug 2025 / Apply ASAP as we interview and recruit as applications come, no more applications will be taken after 15th July 2025

Breadwinners is growing, and are delighted to offer an amazing opportunity for a Pro-Bono Part-Time GoogleAds Manager to support the Director and Comms manager on delivering GoogleAds Campaigns for not for profit, and grow our community of supporters, helping more young refugees into their first UK job at our market stalls selling the best artisan organic bread and gaining training and mentoring.

We are looking for a highly motivated, creative and innovative GoogleAds Volunteer with a passion for supporting refugees and young people seeking asylum. We are a small, and ambitious start-up, so a can-do attitude and the drive to work within a small, start-up team, delivering a huge impact is essential, together with an ability to assist our beneficiaries at the market stalls over the weekend.

You will be working with the Managing Director, Comms Manager, core team, young people and volunteers, charity partners to deliver our GoogleAds Campaigns, maintaining a CTR of at least 7% and maximising the use of Google Grants. 

You will have the chance of seeing the impact your work has, meeting amazing people that deserve better opportunities, working together with a passionate team in a fun and positive environment.

Please apply as soon as possible, by submitting your cover letter and CV following instructions on website. Please use “BW - Part - Time GoogleAds Volunteer” as the email subject. 

We want to encourage applications from people with personal, professional or volunteering experience, and welcome informal chats about the role - please contact Martin Cosarinsky Campos

Key responsibilities 

• Communications

Support the Comms Officer in delivering accurate and creative copy content for google platforms, promoting the skills and resilience of Refugees and People seeking asylum, promoting our bread delivery e-commerce. Work as a team respecting Breadwinners Values. 

• GoogleAds 

Create and run GoogleAds Campaigns, driving traffic to specific areas of Breadwinners Website. Maximise the use of Google Ads Grants. Report campaigns status and creation on the Breadwinners spreadsheet.

About Breadwinners (watch video)

Breadwinners is an ambitious grassroots charity set up in April 2016. We provide Londoners with the best organic artisan bread while empowering refugees through employment, work experience, entrepreneurship opportunities, training and mentoring. 

Today, Breadwinners sell the highest quality organic artisan bread on farmers markets across London and Brighton, and has a wholesale model, employing refugees. We are the first stepping stone for unemployed refugees and young people seeking asylum into a safe and supportive working environment, where they can gain the skills, confidence and experience to move into long term work and improve their wellbeing.

“We believe refugees have extraordinary potential as entrepreneurs, employees and members of local communities. We sell the best artisan organic bread to support them to build a fresh start, providing self-employment, training, and business opportunities, to become an active part in the community”

Data Protection Policy / Privacy Policy / Staff Privacy Policy

We are looking for a Corporate Brand Manager (Volunteer) to join RollaDome All Skate’s marketing and communications team. As a volunteer in this strategic role, you will help develop and implement our brand strategy, ensuring that our message resonates with our target audiences. This is an excellent opportunity for individuals with an interest in brand management, nonprofit work, and youth sports to gain practical experience in a rewarding environment. 

Key Responsibilities 

• Brand Strategy: Develop a brand strategy that supports RollaDome’s mission. Conduct market research and tailor brand messaging for target audiences. 

• Brand Guidelines: Create and uphold consistent brand guidelines across all marketing materials. 

• Asset Management: Oversee brand assets, ensuring all visual elements align with the brand’s values and identity. 

• Collaboration: Work closely with other departments to ensure the brand is consistently communicated across platforms. 

• Brand Performance Monitoring: Measure brand success and gather insights to help refine strategies. 

• External Relationships: Coordinate with external partners to maintain strong and consistent brand promotion. 

Skills & Qualifications 

• Strong creative and strategic thinking abilities. 

• Excellent communication and brand management skills. 

• Ability to collaborate with teams to achieve common goals. 

• Experience or interest in nonprofit and youth sports environments is preferred. 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain valuable experience in brand management and marketing within a charity. 

• Develop strategic and creative skills while working with a passionate team. 

• Make a meaningful contribution to a community-focused organization. 

Breadwinners Finance Trustee & Vice Chair Role - Aug 2025

Job title: Finance and Vice Chair Trustee  - London & Brighton

Reporting to: Board of Trustees and Managing Director

Remuneration: £0 (Pro-Bono, Volunteering role)

Duration: 3 years, with a potential further 3 terms extension as per the board of Trustees Decision.

Location: Remote mainly, London coworking Office Space in Brixton, Brighton coworking space  in future expanding reach.

Commitment and Work Style: 3 years, approx 8 hrs per Quarter, 5 meetings per year. Both F2F and online meetings.

Start: Aug 2025 / Apply ASAP as we interview and recruit as applications come, no more applications will be taken after 15th July 2025

We are looking for the next Finance and Vice Chair Trustee to join our board and help lead the strategy, developing the core team to continue growing our support for young refugees across the UK.

About Breadwinners

Breadwinners is set up to tackle unemployment and poor well-being by providing young refugees and people seeking asylum with their first work experience in the UK, training and personal mentors so that they can start and progress in their careers. We achieve this goal through three consecutive programmes, using our award-winning bread stalls in markets across London and Brighton and wholesale for socially-minded cafes and restaurants

1. Risers programme: A two-month early intervention programme designed to provide structured work experience, training, and mentorship to newly arrived young people seeking asylum through our 18 stalls.

2. Breadwinners programme: The follow-up programme for refugees with the right to work, which involves working as a market stall manager for six months and earning the UK living wage.

3. Proofers programme: A progression programme that entails working remotely as part-time online sales representatives for six months, managing our wholesale delivery model.

Our programmes, delivered across London and Brighton, and over the last 7 years we have made a significant impact in supporting over 744+ programme participants, with an impressive 93% reporting notable improvements in their overall well-being, 76% of our Breadwinners programme progress into work, further education or volunteering, and all this while minimising our Carbon Footprint by 20.5% through the sale of organic goods. This year, we are planning to double our impact with young refugees, with recently secured funding, new markets, and focusing on our wholesale model.

You will be working directly with the Managing Director, Core team and Board of Trustees and volunteers to improve Finance Processes, set up and review Budgets, and lead board meetings structure and discussions, delivering the best strategy for the Breadwinners community. You will have the chance to see the impact your work has, meet and support amazing young people who deserve better opportunities, and work together on the strategy of Breadwinners. Please apply as soon as possible, by submitting your cover letter and CV accroding instructions. Please use “BW - Finance Trustee and Vice Chair” as the email subject. We will arrange interviews for great applications as they come in. No more applications will be taken after the 15th of July 2025.

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

We welcome informal chats about the role - please contact Martin Cosarinsky Campos.

Ideal candidates attributes

• Passionate about supporting refugees and young people seeking asylum.

• Knowledge and experience of finance best  practices for Charities and Social Enterprises.

• Knowledge of bookkeeping and financial management.(Xero, Quickbooks)

• Strong financial analysis.

• Ability to communicate clearly, setting agendas, and driving strategic conversations.

• Self starter with commitment, motivation and drive to upskill as needed to support the charity.

• Capacity to plan and drive the board meetings agenda liaising with the Managing Director and Chair, managing the appropriate regulatory documentation.  .

Your role 

Alongside the general responsibilities of a Trustee, you will: 

• Liaise with the Managing Director to obtain an overview of the ongoing financial affairs of the organisation to ensure its financial viability and that all processes are legal, constitutional and within accepted accounting practice.

• Support the Managing Director in the production of an annual budget and propose its adoption at the last meeting of the previous financial year.

• Support the Director to ensure proper records are kept and that effective financial procedures are in place.

• Support the Director to monitor and report on the financial health of the organisation at board meetings, making fellow committee members aware of their financial obligations and taking a lead in interpreting financial data to them

• Oversee the production of necessary financial reports/returns, accounts and audits together with auditors.

• Support and Guidance: The vice chair provides support and guidance to the chair, helping them to effectively manage the board and the charity's operations. They may also act as a "sounding board" for the chair and other trustees, offering alternative perspectives and insights. 

• Subcommittee Leadership: The vice chair may lead or be involved in subcommittees of the board, such as a finance committee or a fundraising committee. 

• Strategic Direction: The vice chair helps ensure that the charity operates within its charitable objectives and has a clear strategic direction. 

• Effective Governance: They contribute to the overall governance of the charity by ensuring that meetings are effective and that trustees fulfill their duties. 

Requirements

• Available to dedicate at least 8 hrs per quarter to Breadwinner's work. 

• Available to attend Trustee board meetings on weekday afternoons 5 times a year.

• Available to support Quarterly Team Wellbeing sessions.

• Committed to a 3-year term on the Board. 

Job Title: Public Relations Assistant                                                              

Reports To: Head of PR

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Public Relations (PR) Assistant to support the communications and public engagement strategy for the festival and wider organisational goals. This role is ideal for someone passionate about storytelling, community outreach, and brand visibility, while gaining hands-on experience in a meaningful cultural project. 

Position Overview:
The PR Assistant will support the PR Department in developing and executing external communications, engaging with local communities, coordinating media opportunities, and planning promotional campaigns. The position also includes leadership and team support responsibilities, offering the chance to build project management and people skills.

Key Responsibilities:

Media & Communications Support:

• Conduct research to inform PR planning and outreach strategies.

• Assist in writing and editing press releases, articles, and promotional content.

• Support social media content planning and scheduling under supervision.

Event & Community Engagement:

• Support the organisation and promotion of events that engage the local community.

• Foster positive community relations through public initiatives and collaboration.

• Liaise with stakeholders and partners to maximise event exposure.

Team Leadership & Administration:

• Assist in leading PR team activities and supporting volunteers with communications tasks.

• Motivate and coach team members to fill skill gaps and grow professionally.

• Manage or contribute to PR-related projects, ensuring timelines and deliverables are met.

General Support:

• Contribute ideas and feedback during staff meetings.

• Provide support for administrative tasks and internal communications when needed.

Required Qualifications:

Education:

• No formal degree required; coursework or experience in communications, public relations, or marketing is an asset.

Experience:

• Previous exposure to public relations, event coordination, or social media strategy is desirable.

• Familiarity with community engagement and nonprofit promotion is a plus.

Skills:

• Excellent written and verbal communication.

• Strong understanding of social media platforms and content strategy.

• Organised, proactive, and adaptable with a positive, solution-oriented approach.

• Confident team player with basic leadership and project coordination ability.

• Knowledge of online and offline marketing tactics.

• Event planning experience is an advantage.

Benefits:

• Build real-world PR and event coordination experience in a mission-led organisation.

• Enhance your leadership, communication, and project planning skills.

• Gain references and portfolio work to support future career opportunities.

• Work remotely with flexible hours and a supportive team.

• Travel expenses reimbursed for any required in-person events or meetings. 

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

borGO

borGO is a platform that promotes the authentic villages of Abruzzo through sustainable experiences, local culture, and community engagement.

borGO tackles the social and environmental problems facing small villages in Abruzzo, such as depopulation, loss of local culture, and lack of job opportunities. Many young people leave these areas, and traditional knowledge and ways of living risk disappearing. At the same time, mass tourism often damages the environment and doesn’t benefit local communities. borGO offers a different approach by promoting slow and sustainable tourism, supporting local businesses, and helping people discover the unique culture, nature, and stories of these villages.

borGO is a digital platform that connects travelers, volunteers, and locals to create authentic, sustainable experiences in the villages of Abruzzo. It offers curated activities—like local workshops, cultural events, and eco-tourism—that support small businesses, preserve traditions, and involve the community directly. By combining storytelling, design, and technology, borGO makes it easy to discover hidden places while generating real social and environmental impact for the people who live there.

By joining borGO as a volunteer, you’ll engage directly with one of the most pressing challenges facing small communities in Italy today: isolation, depopulation, and the loss of cultural identity.

Through your contribution, you’ll not only help us bring new life to these villages—you’ll also have the chance to develop your skills, apply your knowledge in a real-world setting, and be part of something meaningful.

borGO invites you to bring the world to places that have long been forgotten by it. Your ideas, creativity, and time can open doors, create connections, and make a real difference, just by choosing to volunteer with us.

Business Strategy & Development Volunteer

Volunteer Role Description (remote, unpaid)

What You’ll Do We’re looking for a motivated and strategic-minded Business Strategy & Development Volunteer to help us shape the future of borGO. You’ll support us in defining and refining our business model, identifying growth opportunities (especially in B2B and B2C contexts), and improving how we present our value proposition. From analyzing the market to structuring our offers and pricing, your insights will help us build a more solid, scalable, and impactful social startup.

About borGO borGO is a new social impact startup based in Italy with a clear purpose: to bring life back into small villages through community-based tourism, cultural heritage, and local empowerment. We’re creating a platform that connects people—travelers, locals, and volunteers—and we’re doing it from scratch, with passion and care. If you’re excited by the idea of using business as a tool for social and environmental change, this is the place for you.

What We’re Looking For

• Experience with market research and business model development -Ability to support the definition of value propositions and impact narratives
• Confidence working on growth strategies, especially in B2B, B2C and public sector settings
• Ability to help structure offers and pricing models for different audiences
• Good written and spoken English; knowledge of Italian is a plus
• Strong analytical mindset, problem-solving skills, and a proactive attitude

Nice to Have

• Familiarity with the world of startups, social enterprises, or tourism
• Interest in place-making, local development, or sustainability
• Desire to work closely with a small team and contribute to long-term impact
• A chance to shape the foundations of a growing project, with full creative input

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

1-2 months

Volunteer Sunday Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a trial shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for Sunday volunteers to support our reopening.  We are looking for volunteers who would ideally like to donate 2-4 shifts per month, as a 11am-2pm shift, a 2pm-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Managing content for the charity's social media platforms, monitoring performance and establishing and/or maintaining active social media accounts, in addition to researching and creating creative content for different social media channels.

What will you be doing?

• Creating and managing daily social media posts across all social media platforms e.g. Instagram, Facebook, Twitter, TikTok and LinkedIn.
• Develop new, engaging warm-hearted content to increase interest and attract supporters. 
• Working in conjunction with the Marketing Manager and CEO, be responsible for posting original, high-quality content (twice per week) to improve our brand presence, grab the attention of our target audience and drive growth.
• Assist with creating our new social media strategy 

What are we looking for?

• Clear understanding of social media platforms.
• Good written and verbal communication skills
• Highly motivated, enthusiastic and a positive can-do attitude.
• Knowledge of marketing and public relations is also desirable.

Skills, experience and qualities needed

• Creative Skills
• Administration
• Canva Experience
• Commercial Awareness
• Creating Calendar
• Customer Service
• Event Planning
• Fundraising
• IT Skills
• Marketing and PR
• Research
• Team Working
• Written Communication Skills

Time commitment and expenses:

• 1-3 hours per week, either in or out of office hours.
• We request a minimum commitment of 3 months volunteering.

What difference will you make?

Joining our team will give you the opportunity to:

• Contribute to a good cause that shares the same values as you.
• Use and share your skills.
• Gain new skills and work experience.
• Expand your network and social skills,
• Be part of a friendly team of people
• Make a big difference to our organisation and the lives of our beneficiaries.
• Never underestimate the power of your voice.

The job entails working closely with project/programme managers in ensuring the smooth running of the organisation's internal operations, external networking, HR, events, communications & fundraising. Successful candidates will be able to gain proven experience in each of the highlighted areas. 

The successful candidate must be a quick learner, trustworthy, intelligent and pro-active self-starter, highly organised and able to multitask effectively.

Key responsibilities include:
Provide receptionist and general admin support to the team, including basic bookkeeping
Provide seamless support to project leads, contractors and freelancers
Help with events and conferences.
Help with writing of funding proposals, publicity & marketing 
Update social media, website, marketing and promotion content

The Ideal Candidate will:
Be Intelligent & Trustworthy - have gained great academic results
Demonstrate excellent writing skills and speaking ability
Pay attention to details and exhibit high degree of precision with work assignments
Be Tech Savvy - Be competent/confident with CRM, CMS, social media and spreadsheets 
Have some interest in Art Galleries, Creativity, Research, International Devevelopment and/or business administration 

Benefits:

• Career Development Plan Support 
• Access to paid training and qualification enhancement
• Work references for future jobs application
• Reimbursement of out of pocket expenses

                    While gaining invaluable experience, practice your passion within real-life scenarios. 

We’re looking for Social Media Manager volunteers to join our team, who will play a key role in the growth of our brand messages and visions. The ideal candidate will assist us grow our on-line presence and increase traffic to our digital channels.

Responsibilities
Increase traffic to our digital channels
Grow our brand messages, visions and on-line presence.

Requirements
Working experience with online digital marketing & Social Media
Strong verbal, written, and organisational skills.
Enthusiastic, Dedicated and willing to learn.

The role could be entirely remote and is unremunerated but all reasonable expenses will be met.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.