Membership jobs in london

The HR and Operations Manager plays a pivotal role in ensuring the effective and efficient functioning of the London Irish Centre’s (LIC) internal operations, with strategic oversight of all HR functions, organisational policies, facilities management, and volunteer coordination.

This key position supports a positive and inclusive workplace culture, embedding best practice, staff wellbeing, and continuous improvement across the organisation. With a focus on both people and operations, the role is central to developing our growing team and delivering well-managed operations that collectively advances LIC’s strategic goals.

 About You

• You are a professional and enthusiastic HR and Operations practitioner with experience spanning people management and day-to-day organisational operations. 

• You have a strong track record of developing, motivating, and supporting both staff and volunteers. 

• You have the ability to manage a wide range of operations - including health and safety, policy, compliance, quality, governance, contracts, and contractor oversight - to support service delivery across the Centre’s diverse functions. 

• You are experienced in building and maintaining effective organisational systems. 

• You demonstrate outstanding communication skills, attention to detail, and discretion, and you excel at managing a varied workload with competing priorities and tight deadlines. 

• You are highly organised and thrive in dynamic environments where flexibility, initiative, and sound judgment are essential. 

• You are committed to fostering a welcoming and inclusive culture; You are proactive and comfortable working independently, while also able to build strong, collaborative relationships across all levels of the organisation. 

 

Key areas of responsibility

• Lead the day-to-day HR function providing support to staff across all areas of HR.

• Ensure HR policies are reviewed and updated to ensure compliance with employment laws, regulations and best practice. Develop new policies that are fit for purpose, legally compliant, and embedded within the team.

• Update, maintain and develop employee handbook, HR templates, processes, and systems to support the delivery of an effective HR function.

• Manage HR systems ensuring all records are maintained accurately and comply with GDPR.

• Oversee all recruitment processes.

• Oversee the entire employee lifecycle - from induction to exit - while implementing talent retention strategies, performance management systems, and succession planning.

• Oversee organisational volunteer management, ensuring compliance with policies and alignment with strategic objectives 

• Coach and advise line managers on people issues withing their teams from probation to sickness absence to performance.

• Manage grievances and disciplinary actions in accordance with policy.

• Lead on delivery of annual training plan and annual appraisal process. 

• Oversee day-to-day office management to ensure a warm, inclusive, and safe working environment. 

• Ensure health and safety, compliance, and quality standards are consistently upheld across all HR and operational practices, fostering a safe, legally sound, and high-performing work environment. 

• Manage outsourced IT contracts and service level agreements, overseeing IT and communications providers - including VOIP systems - while coordinating support and resolving issues as needed. 

• Oversee office supplies, contracts, and supplier relationships, ensuring cost-effective and efficient operations. 

• Responsible for governance and compliance matters, providing comprehensive board support, and managing company secretarial duties, including filings and updates with Companies House and the Charities Commission. 

• Oversee and manage operational expenditures to ensure alignment with the allocated budget, while identifying opportunities for cost efficiencies.

This job description is a guide to the nature of the work required of the HR & Operations Manager. It is not wholly comprehensive or restrictive and may be reviewed as required.

Employee Benefits

· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).

· Enhanced sick pay - 4 weeks of contractual hours on full pay after completion of probationary period pro rata *

· Enhanced maternity and adoption leave pay*

· Cycle to Work Scheme*

· Tech Scheme*

· Eyesight tests and contribution to corrective glasses*

· Jury Duty leave pay*

· Employee Assistance Programme.

· Complimentary tickets to select events.

· 50% discount on LIC education courses (subject to availability).

· 20% discount at the LIC shop and 10% discount at the LIC bar.

· Mindfulness app membership*

*Only available to staff on contracts of a minimum of 12 months

 LONDON IRISH CENTRE

OUR SIX CORE VALUES

At the London Irish Centre we strive to be:

1. Welcoming

2. Compassionate

3. Inclusive

4. Creative

5. Community-centred

6. Sustainable

 

The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.

An exciting opportunity has arisen for a Press and Public Relations Officer to join a respected professional membership body. This is a full-time, permanent role within the Communications team, focused on increasing national media coverage and raising the organisation’s public profile in line with its strategic goals.

Key responsibilities of the role:

• Develop and deliver proactive media plans to promote key organisational priorities across print, broadcast, online, and social media
• Draft high-quality press releases, articles, and statements to drive national media attention and showcase the organisation’s impact
• Respond promptly to media enquiries, including handling sensitive or critical coverage to protect and enhance the organisation’s reputation
• Provide strategic media advice and briefing materials to senior leadership, including key spokespeople and executives
• Contribute to the production of internal and external communications, including a member magazine
• Build strong relationships with journalists, commentators, and media influencers to raise the organisation’s voice within the sector
• Work closely with digital and social media colleagues to ensure consistent messaging across platforms
• Monitor media coverage, prepare regular impact reports, and identify opportunities for media engagement
• Take part in the out-of-hours media rota, providing responsive media handling support during evenings, weekends, and public holidays

Ideal candidate profile:

• Background in journalism, public relations, or media communications, ideally within a charity, health, or membership-based organisation
• Demonstrated experience of delivering PR campaigns and managing crisis communications
• Exceptional writing skills and the ability to produce compelling content tailored to a variety of audiences and channels
• Confident communicator who can advise senior stakeholders and represent the organisation to the media
• Strong understanding of the media landscape and how to generate positive coverage
• Able to manage multiple projects under pressure with attention to detail and clear prioritisation
• Proactive, strategic thinker who brings creativity to campaign planning and execution
• Comfortable collaborating across teams and departments to identify stories and share consistent messaging
• Familiar with monitoring tools and evaluation of media impact

Location: Central London

Salary: £39,000

Working hours: Full-time

Working pattern: Hybrid

Contract: Permanent

This vacancy is being actively shortlisted, so early applications are encouraged. We are an equal opportunities employer and welcome applications from all backgrounds.

The HR Operations Lead plays a crucial role in supporting the employee lifecycle and employee experience here at Battersea, developing and aligning HR practices with Battersea’s strategic objectives. The role ensures the efficient and customer focused functioning of the department’s daily operations, with oversight of the resourcing team and leading on policy review and development, the continuous improvement of people processes, HR compliance, and budgeting and contract management. It will also lead the development, coordination and delivery of key projects which enable the delivery of our People Strategy.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 22nd June 2025
Interview date(s): W/c 30th June 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Head of Fellowship Retention and Services

Salary: £50,000 - £60,000

Contract: Permanent, Full-time

Are you a strategic leader with a passion for membership engagement and income stewardship? We are seeking an experienced Head of Fellowship Retention and Services to lead a dynamic team dedicated to delivering outstanding member services and driving retention. This pivotal role will oversee a significant income stream and ensure the ongoing engagement and satisfaction of a prestigious fellowship network.

About the Role
Reporting directly to the Director of Fellowship, you will be responsible for shaping and delivering retention strategies that underpin long-term financial sustainability. Leading a busy Services team, you will ensure excellent day-to-day service delivery, handle high volumes of member queries, and manage complex issues with diplomacy and care.

Using data-led insights and innovative campaign approaches, you will develop targeted retention initiatives, continuously improving renewal rates and fostering a strong sense of belonging among members. With responsibility for a budget of approximately £280K and generating nearly £6 million in annual income, this role is crucial to the organisation’s financial resilience and mission.

Who We’re Looking For

• Extensive leadership experience in membership or fellowship recruitment, retention, and service delivery.
• Proven success in stewarding multi-million-pound income streams.
• Strong expertise in CRM systems, preferably Salesforce, with a focus on data governance and compliance.
• Analytical, data-driven, and highly strategic with excellent project management skills.
• Exceptional interpersonal and communication skills, able to influence at senior levels.
• Committed to inclusivity, continuous improvement, and delivering impactful member experiences.

If you are ready to take on a role where you can make a measurable impact on member engagement and financial sustainability, we want to hear from you.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you passionate about supporting volunteers and building strong local networks? Do you thrive in a role where communication, organisation, and making a difference go hand in hand?

A national membership organisation is looking for a Volunteering Coordinator to support its regional volunteer networks. The role ensures local teams are well-equipped to deliver engaging activities that align with organisational goals and member needs. You’ll be the main contact for regional volunteer groups and internal teams, helping deliver events and projects that make an impact.

About You:

• Strong administrative and customer service experience
• Familiar with CRM systems and online event platforms
• Confident communicator (written and verbal)
• Organised, efficient, and able to manage priorities
• Experience working with volunteers or networks is a plus
  
  

Benefits include:

• 25 days holiday (plus public holidays)
• Private healthcare and pension contributions
• Flexible working options
• Volunteering day and bonus scheme

If this role is of interest please get in touch ASAP. We would be happy to share the job description and discuss the opportunity with you. Please email your CV to [email protected]  




We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Do you have a track record in donor acquisition, fundraising strategy, and campaign execution?

Or

Experienced in Alumni or Membership engagement/retention strategies and excited to take that first step into the wonderful world of fundraising?

We are thrilled to be supporting a fantastic charity, who support current, former and retired civil servants when they face tough times, to recruit their new Individual Giving Manager.

Salary: £42,000-£45,000

Location: Hybrid (with two days at the office in Cheam, Surrey)

Permanent 35 hours per week with Part-time (4 days) considered.

Are you passionate about inspiring people to give and shaping sustainable income growth?

Do you thrive on strategic innovation and delivering impactful campaigns? If so, we've got the perfect opportunity for you!

Why join this charity?

The organisation provides essential support to civil servants facing tough times-from mental health struggles and financial assistance to bereavement and disability support.

• The work they do is life-changing and so the team find it deeply rewarding.
• You will be part of a small team, so the impact of your work is more easily felt.
• Their test and learn culture allows you to innovate and see projects through from start to finish.
• Opportunity to create meaningful engagement.
• Working with UK's largest Payroll Giving programme.
• Project manage a new regular giving product that will strengthen supporter relationships.
• Enjoy a healthy work/life balance within a supportive and collaborative working culture.

As Individual Giving Manager (Acquisition), you will play a key role in growing the supporter base, developing multi-channel campaigns, and creating fundraising initiatives that resonate with their audience. You'll be supported by a dedicated team, collaborating with experts in fundraising, marketing, and engagement to drive sustainable income.

Your impact

You will drive lead generation, manage campaigns, optimise supporter journeys, and explore new methods of giving. Whether working on direct mail, digital marketing, payroll giving, or telemarketing, your contribution will shape the charity's future and ensure we continue providing vital support to those who need it most.

If you are results-driven, tenacious and ambitious who thrives on innovation and engagement we would love to hear from you.

Apply today and be part of something truly impactful!
 

If you're interested in hearing more about this opportunity, please send your CV to Glen at Charity People.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Sarcoma UK exists to support everyone affected by sarcoma and to ensure their voices shape everything we do. As we prepare to launch our new five-year strategy, this pivotal role will help embed lived experience at the heart of our work.

We are growing our existing Involvement Programme to ensure patients, families, and supporters are meaningfully involved across all areas of Sarcoma UK’s work. As Involvement and Volunteer Coordinator, you will lead the development of our volunteering and involvement infrastructure creating impactful opportunities that inform our services, drive engagement, and raise awareness of sarcoma.

Reporting to the HR and Governance Manager, you’ll work collaboratively across all internal teams and externally with people affected by sarcoma and their support networks. This is a unique opportunity to shape how we involve our community, build capacity, and deliver on our strategic goals.

Benefits

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes

Duties and Responsibilites: 

Involving people affected by sarcoma

• Strengthen and support our existing Involvement Network, keeping members engaged and informed.
• Facilitate a variety of inclusive involvement opportunities for people affected by sarcoma, reflecting diverse capacities, interests, and abilities, and ensuring these align with our Equality, Diversity, and Inclusion (EDI) framework.
• Recruit, induct, and train new Involvement Network members, promoting the network through Sarcoma UK’s communication channels.
• Develop systems to capture meaningful feedback and measure the impact of involvement activities.
• Collaborate with colleagues within Sarcoma UK to create and facilitate meaningful involvement opportunities that engage people with lived experience in our work, ensuring these opportunities are inclusive, accessible, and aligned with our strategic goals
• Champion the voice of patients and families across Sarcoma UK’s work.
• Produce and distribute a regular involvement newsletter to communicate opportunities, updates, and information about the work of Sarcoma UK.

Volunteer Management

• Develop and implement a volunteering programme aligned with Sarcoma UK's organisational objectives.
• Design and maintain efficient systems for the recruitment, screening, induction, and support of volunteers.
• Act as the initial point of contact for volunteer recruitment and onboarding, before handing over management to the relevant staff member (e.g. fundraising event organiser or project lead) depending on the role.
• Define clear volunteer roles and pathways that deliver impact and reflect volunteer motivations and interests.
• Plan and deliver engaging training for volunteers based on role requirements.
• Maintain accurate volunteer records using our database (Raiser’s Edge NXT).
• Develop and manage volunteer policies, procedures, and risk assessments.
• Ensure compliance with volunteering regulations and best practice.
• Monitor, evaluate and report on the impact of volunteering initiatives.
• Administer volunteer expenses and coordinate recognition within agreed budgets.

 General

• Support cross-organisational projects that involve people affected by sarcoma.
• Attend Sarcoma UK events and contribute to the wider work of Sarcoma UK.
• Travel occasionally to meetings and events. Occasional evening or weekend work may be required (time off in lieu will be given).
• Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.

Digital Content Manager 

Please note a covering letter is required

Reports to:  Chief Executive

Line manages: Marketing and Communications Officer.

Hours:  35 hours per week (hybrid working options available) 

Term:  Permanent 

Other benefits:  Company pension scheme, Employee assistance programme, Season ticket loan 

About the Association for Laboratory Medicine 

The Association for Laboratory Medicine (LabMed) is the leading professional body supporting the practice and development of science in healthcare and laboratory medicine. 

We are a diverse and inclusive community of scientists, clinicians, innovators, collaborators and researchers. We celebrate the power of science and medicine, the importance of partnership and the value of knowledge in the pursuit of human health and wellbeing. 

We foster the highest standards in laboratory testing and patient care, provide trade union support for all our members, promote laboratory medicine to the wider community and support scientists and practitioners through scientific and training meetings, bursaries and awards. 

Purpose 

As Digital Content Manager, you will oversee and develop LabMed’s digital content across multiple platforms. This role offers a chance to apply your skills to make a tangible impact on healthcare and laboratory medicine, driving engagement and innovation in a meaningful field. 

You’ll lead our content strategy to grow engagement with key audiences, implement creative solutions to build our online presence, and explore new opportunities for revenue generation. You’ll also support LabMed’s core values of inclusion, collaboration, and innovation while managing a small team. 

You will work closely with the Chief Executive, membership volunteers, editorial boards, and the staff team to create impactful content that informs, inspires, and supports our diverse audiences.

Responsibilities 

• Lead the development and implementation of a content strategy to grow audience engagement through the Association’s website, e-newsletter and LabMed News (our member magazine). 
• Manage and innovate the content on Lab Tests Online (our patient-facing site) including supporting the Editor with editorial and review processes. 
• Liaise with editorial boards to ensure our digital content remains insightful and  relevant. 
• Commission, edit, and deliver high-quality content in partnership with editors, contributors, and topic experts. 
• Support the Publications and Communications Committee to ensure consistent quality and alignment with organisational goals. 
• Explore and implement opportunities for revenue generation through advertising and paid content. 
• Produce the Association’s Annual Report and contribute to business planning in collaboration with boards and teams. 
• Supervise the Marketing and Communications Officer, providing clear direction and support.
• Champion Labmed values of inclusion by supporting diverse editorial boards across our publishing programme. 
• Develop an awareness of work being done by LabMed committees to promote through communications channels

What do you need to have 

• A strong editorial skill set and an understanding of publishing processes. 
• Experience managing, evolving and optimising digital content
• Understanding of user experience (UX), accessibility, and SEO best practices
• A proven ability to develop content strategies that drive audience engagement. 
• Excellent project management skills with the ability to prioritise multiple tasks. 
• Strong stakeholder management and relationship-building skills. 
• Familiarity with revenue generation opportunities within digital publishing. 
• A proactive and enthusiastic approach, with the ability to adapt in a small, dynamic team. 
• Experience leading/supervising colleagues? 
• A commitment to LabMed’s values of inclusion, sustainability, and innovation. 
• Must be a resident in the UK

Our values 

LabMed is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We know that everyone is an individual, so please always tell us what we can do to support you.   

Our values are:    

• We are innovative – promoting new scientific development to improve health and wellbeing. 
• We are inclusive – ensuring that we are open and accessible to everyone. 
• We care for people – helping the healthcare profession deliver better care and providing a healthy and fulfilling environment for our members and their teams. 
• We care for the planet – influencing how healthcare science can minimise our impact on the wider natural world. 

 Applications close Tuesday 17 June

Interviews will take place in person at our offices in London Bridge on Tuesday 24 June

Description

We would like someone who is passionate about supporting young people from ages 10 to 18. The person would have experience in leading detached and youth club sessions in the delivery of high-quality and exciting activities which contribute to personal and social development.

Job Purpose : To plan, deliver and evaluate youth club activities for young people and ensure that all safeguarding, regulatory and health & safety requirements are met.To actively engage young people in informal learning opportunitiesthat promote their physical, mental, social and emotional development.

Hours of work:35 hours per week , Monday to Friday 9.am to 5.pm (occasional weekend working) to include                 minimum 3 evenings per week up to 9pm

Location:East Surrey areas including Caterham, Horley, Reigate, Redhill, Merstham and Tadworth.

Salary: £26,780 - £29,974

Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.  (pro-rata for part time workers)

The holiday year runs from 1 April to 31 March each year.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.Excellent training and professional development opportunities

Free Parking: There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing date:27thJune 2025

Interview date : W/C 7thJuly2025

This health charity is in an exciting stage in their evolution. They are four years into a five-year organisational strategy.

They are looking for a proactive Head of Corporate Partnerships who can deliver against growth targets, is passionate about creating strategic, impactful partnerships, and a confident leader.

This is a maternity cover contract starting in mid-September and expected to run to the end of October 2026.

This role would suit someone with a strong background and sound understanding of corporate partnerships. You will need to have a positive mindset, be impact and target focused whilst balancing and adapting priorities.

You will be joining a supportive, collaborative and fun team with a variety of skills and expertise. You will contribute to building a positive, values-based culture within the fundraising team and bring together new ideas and creative thinking, expert leadership and strong relationship building and negotiation skills to contribute to significant growth.

The Charity
The charity are dedicated to improving health through pioneering research and campaigns to support those who most need it. You would be joining a driven and enthusiastic work culture, offering some attractive benefits including private health care, employee discount scheme and cycle to work scheme.

The Role
Lead and deliver the corporate partnerships strategy to meet and exceed income targets.
Maintain and grow relationships with current corporate partners.
Work with the Development Advisory Group to maximise networks and opportunities for corporate fundraising.
Identify and secure new high-value partnerships, with a focus on six figure opportunities.
Work closely with the Membership Manager to oversee the strategy, delivery, and growth of the Employer Membership Programme.
Lead and inspire a team of four (two direct reports).

The Candidate
Significant experience in corporate partnership fundraising or similar role
Experience of leading and winning six figure partnerships
Experience of managing large strategic partnerships
Experience of working with stakeholders at all levels
Experience of leading a team

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Are you interested in joining an International Development Charity to work on its individual giving programme? If so, you will be joining at an exciting time for Mothers’ Union, as we prepare to celebrate our 150th anniversary in 2026.

Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.

Main Purpose of the Role:

To be responsible for the implementation and day to day project management of the individual giving programme across both existing and new fundraising products, maintaining strong relationships with suppliers, members, volunteers and internal teams across Mothers’ Union to ensure the success of the appeals. As part of a small team you will be working closely with and under the direction of the Head of Individual Giving.

Key Responsibilities:

• To project manage multiple appeals delivering accurate campaigns on time, on budget to a high standard, meeting agreed targets.
• Analyse and interpret direct marketing campaign results, and produce regular reports, drawing conclusions, completing campaign reviews and making recommendations to improve future activity such as targeting and testing suggestions to improve performance of the programme and feed into longer term strategic plans.
• Ensure all materials produced are accurate and compliant with relevant data protection and gift aid legislation (where applicable). Undertaking all activities in line with best practice standards and processes as set out by the IoF, Fundraising Regulator and any other bodies as prompted by the Head of Individual Giving.
• Write campaign briefs including campaign objectives, creative, digital, print and production briefs, feeding into decisions on creative approaches, copy and all technical aspects of the direct marketing programmes
• Write or amend existing copy and proof-read accurately. Critique, manage and evaluate work by external or internal agencies to a high standard and high level of accuracy
• Lead contact for our face to face fundraising activity, from briefing, monitoring and reconciliation to delivering training and fulfilling requests, including coordination of visits to Mother's Union projects
• Lead on any challenge events or wider individual DIY fundraising or organisational  income generating events as assigned, meeting agreed targets set by the Head of Individual Giving.
• Monitoring, managing and reporting of key KPIs including campaign income, spend and other performance metrics on a regular basis. Reporting to the Head of Individual Giving, highlighting variances and updating fundraising team reports making sure information is accurate and reconciled where necessary.
• Designing and delivering targeted training programmes for groups of fundraisers or members on behalf of Mothers’ Union as well as providing effective one-to-one campaign support as required.

Please refer our job description for more information.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 22 June 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees. You will be expected to ensure that Mothers’ Union’s Equality, Diversity and Inclusion Policy is adhered to in all respects of the role.

Girlguiding are recruiting two fixed term (9 & 12 month) Member support advisor to work within the Member support team.

As a Member support advisor you will be responsible for providing technical support for Girlguiding’s volunteers and parent/carers using our membership systems and processes. You will provide support through responding to our users over the phone and via our multiple email inboxes. You’ll be joining a fast-paced support team, talking to our inspirational volunteers every day helping them to manage their Guiding records and dealing with both technical challenges, disclosure application queries and information gathering to respond to queries relating to our policies and processes.

The post holders will need to be willing to discuss issues with users and offer training and support via telephone and email. Ideally, they will have experience of call centre phone handling to deal with complex calls including complaints, and knowledge of safe recruitment practices particularly in a young person-centred environment. Excellent customer service skills and attention to detail is essential to this role.

Please specify in your application which position you are applying for.

Events and Engagement Lead (Part-Time)

3–4 days per week | Circa £30,000 pro rata | Marlborough, Southwest England | Flexible/hybrid arrangements possible

A well-loved community venue based in a beautiful Grade II* listed former church in Marlborough is seeking an Events and Engagement Lead to join their team. The organisation is a vibrant cultural hub offering a diverse programme of arts and community events, playing a key role in the local social and cultural life.

This is a hands-on, strategic role responsible for leading and delivering an engaging events programme that maximises bookings, grows membership, and develops strong partnerships across the community. The successful candidate will also oversee digital engagement and contribute to the venue’s financial sustainability.

The ideal candidate will have experience or ambition in event management or community engagement, with strong organisational skills and a creative, collaborative approach. Confidence in social media and digital audience development is essential.

This is a fantastic opportunity to contribute to a unique venue that blends cultural creativity and community spirit.

As a specialist recruitment agency, we are committed to promoting diversity and inclusion and encourage applications from all sections of the community. We support candidates throughout their recruitment journey.

Shooting Star Children's Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child dies suddenly or unexpectedly. Rated Outstanding by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity tomake every moment count.

Its a great time to join Shooting Star Children's Hospices as we launched our Specialist Bereavement Service at the end of 2023 and we are now supporting more bereaved families than ever before, alongside our usual caseload of life-limited children and their siblings. Our team of arts therapists is expanding to ensure we can deliver care to those who need it.

We are looking for a Maintenance Team Member interested in being part of a vital team helping to support the day to day running of our properties for vulnerable families accessing our children’s hospice care, who has experience of working within maintenance environment. Ideally (but not essential) the successful candidate will possess some form of maintenance skill/qualification/experience (Painting & Decorating/Carpentry /Plumbing skills etc).

There is an out of hours “On Call” element to this position whereby the successful candidate will be required to go onto the “On Call” rota shared among other members of the maintenance team.

A full UK driving licence is essential as some work will take place at satellite sites.

Opportunity to:

· Work within a proactive and skilled maintenance team, providing the skills necessary to support the organisation’s estate

· Work as part of an overall team supporting the delivery of excellent services to our families and Children

· Help to maintain a safe environment for families and children within our care.

· Gain a real sense of achievement knowing that your actions are directly and positively affecting the wellbeing and care given to the families we support.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

In addition, an enhanced/standard disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.