Monitoring And Evaluation Officer Jobs

Job description

We're seeking a talented and motivated Campaigns and Marketing Manager to lead and execute innovative marketing campaigns and strategies aimed at increasing awareness, engagement, and support for Southampton Hospitals Charity. This role will involve developing and implementing compelling campaigns across various channels to drive donations, event participation, and community involvement.

About the Charity 

We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton NHS Foundation Trust by providing vital funding for innovative projects, state-of-the-art equipment, and cutting-edge research. Our work is made possible through the generosity of individuals, businesses, and community groups who share our vision of exceptional healthcare.

Main Responsibilities:

Campaign Development and Management:

• Lead the development and execution of integrated marketing campaigns that align with the Charity's objectives and resonate with our target audience.
• Conduct thorough research to understand audience demographics, preferences, and behaviors.
• Collaborate with internal stakeholders to identify key messages and stories.
• Develop creative concepts, visuals, and messaging.
• Oversee the production of marketing materials.
• Evaluate campaign performance and effectiveness, identifying areas for improvement and optimisation

Digital Marketing and Content Creation:

• Develop and implement digital marketing strategies across various platforms, including social media, email marketing, website, and digital advertising, to maximise reach and engagement.
• Design and execute email marketing and donor campaigns.
• Optimise website content and user experience.
• Implement digital advertising campaigns across platforms.
• Generate compelling stories, testimonials, and case studies.
• Develop multimedia content and write persuasive copy for marketing materials, fundraising appeals, event promotions, and donor communications.

Brand Management, Data Analysis, and Reporting:

• Develop and maintain brand guidelines, ensuring consistency in messaging, tone, and visual identity across all channels and materials.
• Monitor brand mentions and sentiment online.
• Conduct periodic brand audits.
• Champion the Charity's brand values and mission.
• Set up tracking mechanisms and analytics tools to monitor campaign performance.
• Analyse data to assess campaign effectiveness and audience engagement.
• Prepare regular reports and dashboards summarising campaign results, trends, and insights for internal stakeholders.

We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious direct marketing team. As the fastest growing medical research charity in the UK, we’re proud that the direct marketing team is continuing to produce highly successful campaigns, driving income and acquiring the most engaged new supporters.

Working with different teams across the charity, you’ll be planning, managing and delivering direct marketing campaigns across a range of media including digital and print. You’ll also work with external agencies on our face-to-face fundraising campaigns. Activities in the acquisition portfolio are diverse; from developing the donor’s online user journey to delivering motivational training to fundraisers across the country, your campaigns will drive income and attract new, engaged supporters to the charity.

As well as running the day-to-day campaign activity, the post holder will be responsible for compiling regular reports, across a range of financial and non-financial KPIs. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda.

The successful candidate will have a desire to learn and develop, as well as the confidence to whole-heartedly launch themselves into an energetic team with ambitious goals.

You’ll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common – compelling people to support our work and bring about life-changing dementia treatments.

Main duties and responsibilities of the role:

Campaign Management

· Plan, manage and deliver successful campaigns across a range of channels including face-to-face, digital and print.

· Successful management of fundraising agencies and suppliers; ensuring relationships are effective and productive.

· Deliver motivational fundraiser training and develop engaging fundraiser materials with agency stakeholders to ensure high-quality fundraising.

· Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activities, to include mystery shopping and call listening.

· Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible.

· Donation page monitoring, reporting and development, to include looking at ways in which to improve the donor’s online user journey.

· Continuous improvement through test and learn principles across all activities.

· Integration of campaigns across the charity to drive maximum value.

· Development of compelling communications and materials to support all activities.

Planning and Budgeting

· KPI tracking, trend analysis and interrogation of results at all levels.

· Live programme optimisation to ensure targets are met.

· Input to annual planning and development of individual giving campaigns.

· Assist Direct Marketing Manager with compilation of detailed income and expenditure campaign budgets.

· Work with Direct Marketing Manager in developing the Acquisition programme and strategy.

· Input to monthly forecasting and regular reporting across a range of financial and non-financial KPI’s.

Finance and Reporting

· Ensure daily campaign tracking and reporting.

· Routine end of campaign reviews and analysis.

· Ongoing reporting on long-term success measures such as attrition and ROI.

· Invoice reconciliation and processing for timely payment.

· Non-financial KPI trend reporting - such as opt-in rates and quality scoring.

What we are looking for:

· Reporting and ability to understand complex data sets.

· Understanding of compliance in fundraising.

· Campaign management.

· Briefing and working with external suppliers.

· Direct marketing across a range of media and routes to market.

· Copy writing and proof reading.

· Good organisational skills and the ability to prioritise workload.

· Focus on results and continuous improvement.

· Excellent attention to detail.

· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.

· Agency management skills.

· Use of CRM or database systems.

· Strong team player and self-motivator.

· Flexibility to work some unsocial hours and willingness to travel independently.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £29,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 6th May 2024, with interviews likely to be held week commencing the 13th May 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process.  Should you need any adjustments at either the application or interview stage, then please do contact us via our website.

How to apply:

Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

We are looking for a freelance Finance & Operations Officer - ideally with charity experience and familiar with Xero - who can support our core team of four as it takes the charity to the next level.  Preferably able to work flexibly, the average time required is estimated at one day per week. This may mean dealing with an email or phone call in an ad hoc way from time to time.

Using a network of music industry professionals and youth workers, Grounded Sounds offer engaging, top quality programmes in a highly welcoming and supportive environment. The programmes are for young people from disadvantaged backgrounds - both 11 – 16 year olds in schools or youth centres and for 16 – 24 year olds (often NEET) with an interest in music. The programmes don’t just develop musical talent; they build young people’s confidence and life skills.

As Finance & Operations Officer, you will report to the Chief Executive and help with all ‘back office’ activities for the charity.  These include: all bookkeeping activities; producing monthly and annual financial reports; managing and overseeing the use of Views, our Monitoring and Evaluation system from Substance; supporting the Chief Exec in ensuring policies and procedures are kept up to date; and supporting the team with analysis and reporting to funders.  You will also run the payroll.  The Treasurer, one of the trustees, who has been doing the accounts and performing many of the back office activities up to this point, will support you.

Summary of responsibilities

• Bookkeeping

• Bank reconciliations, posting of transactions, logging invoices and receipts 

• Allocations, e.g. of team costs based on timesheets and of justgiving donations

• Maintaining chart of accounts and tracking categories in response to new project reporting requirements

• Management reporting and cashflow planning

• Monthly management accounts and other regular programme financial reports

• Liaison with CEO and Fundraising Manager to understand / update latest project and funding status and refresh cashflow forecasts

• Financial reports for trustee meetings (4 per year)

• Financial reports for funders as required

• Budgeting

• Liaison with CEO, Programme Managers and Fundraising Manager to create and maintain programme and organisational budgets and three year financial plan

• Gift Aid

• Preparation and submission of Gift Aid claims to HMRC

• Annual Accounts

• Production of annual accounts for submission to Charity Commission

• Support for fundraising

• Updating funding status tracker with funds received / expected

• Restating budgets in formats required by funders

• Payroll & pensions

• Running the payroll monthly – using the Iris Kashflow payroll system

• Submitting monthly pension contribution schedule to NEST

• Updating records for new joiners and leavers

• Other HR admin

• Setting up timesheets for the team for the year

• Maintaining a salary and cost to employ spreadsheet and advising on budget impact of proposed salary rises

• Management of Views

• Managing users and data access

• Creating new questionnaires and application forms requested by the team

• Analysis of participant profiles and questionnaire responses (outcomes) for reporting to the team and to funders

• General housekeeping

• Over time, becoming an expert user, able to train / advise others in the system

• Mobile Device Management

• Keeping track of our stock of iPads and laptops

• Using MDM software to manage security and control configurations

• Policies and procedures

• Managing an annual review of the charity’s policies and procedures, ensuring they are up to date and, with the Chief Exec, refreshing as needed

Skills / Experience Required

Essential:

• Bookkeeping and financial management

• Strong skills with spreadsheets

• Passable understanding of IT, willing to learn new systems

• Able to work independently

• Organised

• Good attention to detail

Desirable:

• Ability to work flexibly, adjusting hours worked each week to what is required

• Experience of working in the charity sector

• Knowledge of Xero

• Knowledge of Views from Substance (we realise this is very unlikely)

• Payroll and pensions administration experience

• Interest in music and young people

We are a dedicated Domestic Abuse Charity supporting Women exposed to gender-based violence and exploitation, and their children to be safe and have access to appropriate interventions and support in order to live free from fear and harm.

If you are passionate about supporting women and working in a charity that has core values of diversity and inclusion, collaboration, advocacy and innovation then we have an exciting opportunity for you to join us as a Support Office working in our Refuges.  We work with trauma informed practice and use client led support plans to ensure that the women in our Refuges are supported in a personalised way.

We are passionate about working in the community with other agencies and organisations to ensure that women using our services have excellent, appropriate and holistic support.

Job Title: Project Officer

Position Type: Paid/Full time

Reports to: Programme Manager

Based at: School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD

Working Hours: 5 days a week, 9am-5pm (some flexibility required to attend breakfast and after school clubs) 

Salary: £29,656 FTE

Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during school holidays

Pension: School Food Matters matches pension contributions at 5% of pensionable earnings

Contract: Temporary – 18 months

Background to School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

Healthy Zones programme

Healthy Zones supports primary, secondary and special schools to create a food environment that puts young people's health centre stage. We are working with schools to develop food policies and to improve the food served in their breakfast and after school clubs. The programme uses a whole school approach through hands-on engagement with students, staff, kitchen teams, governors and parents.

Job Purpose

· To promote, develop and deliver the Healthy Zones programme across schools in Southwark and Lambeth

· Support with the expansion of the Healthy Zones programme across other regions in England

Key Tasks include:

•  Recruit schools to take part in Healthy Zones
• Complete food audits in schools looking across the whole school day (training provided)
• Develop and deliver healthy after school club and breakfast club modules (convene working groups in schools, run simple food preparation engagement sessions (training provided), empower student voice, build relationships with the after-school club staff)
• Develop food policy improvements in schools in our six key areas by building relationships with staff, and engaging students, parents and governors
• Build relationships and work closely / maintain relationships with teachers, teaching assistants, cooks and senior leaders in primary and secondary schools in Lambeth and Southwark to improve the food they offer their students
• Build and support relationships with contacts in partner organisations/LAs, and deliver training where necessary
• Collecting data and maintaining accurate records relating to the programme in Airtable
• Work closely with our Evaluation Manager to complete all monitoring and evaluation
• Gather content for our website and social media platforms
• Keep Programme Manager fully updated on progress

• Keeping up to date with safeguarding requirements and reporting procedures

• Contribute to the smooth-running of SFM at this time of growth
• Maintaining the ethos of the charity and positively promoting our work at all times
• The Project Officer will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential!

 Person specification

 Essential  

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Experience of building relationships with partner organisations and individuals 

· Comfortable engaging with variety of audiences (students, school staff and parents), incl. writing and responding to email, conducting telephone, virtual and face to face meetings, and running workshops 

· Ability to work in a team, and seek help when needed

· Self-motivated and optimistic with a can-do attitude

Desirable  

·Experience of working for a charity or not for profit organisation

·Experience of working in education

·       An interest in food education and children’s health

Job title: ​​ Chief Operating Officer

Salary: ​​​ £65,000 to £70,000 per annum depending on experience

Position:​​ Permanent

Hours:​​​ 40 hours per week

Holidays:​​ 25 days excluding Bank Holidays 

Responsible to:​ CEO 

Location: ​ 9 Kingside Business Park, Ruston Road, Woolwich, SE18 5BX

Please note this is not a hybrid role.

About First Step Trust:

First Step Trust (FST) is a registered charity providing access to work experience and employment opportunities for people (referred to as workforce) with mental health challenges, learning disabilities, a history of offending and other socio-economic disadvantages, with a key aim to provide opportunities for people who are not in Education, Employment or Training (NEET).

The charity currently operates a garage and a catering business, both focused on providing real-life work experience for these learners. FST has over thirty years' experience as a provider of employability programmes and has successfully run the commercial aspects of the business, creating a solid balance sheet with healthy reserves.

In recent years, FST has been exploring new ways of helping people overcome barriers to learning including, low levels of literacy/numeracy and debilitating anxiety in formal situations e.g. exams or interviews.

Through FST's ground breaking work using Virtual Reality (VR) to upskill our workforce members and engage learners in secure mental health facilities, we have recognised the potential of assistive and emerging technologies as a real game-changer for the people we work with. The technology enables us to do things never before possible. We have, with the support of Halfords Autocentres and the Institute of the Motor Industry (IMI), developed an innovative programme which offers high quality training in a safe environment that does not require any written work.

This led us to identify the need for new ways of enabling and 'scaffolding' learning that will combat some of the wider psychosocial barriers including 'fear of learning', the impact of e.g. learning disabilities, Autism, negative peer pressure and reoffending behaviours. A recent Resolution Foundation report suggests that current "low rates of training among the least educated are troubling, given international evidence showing that there are higher returns to adult education for these individuals." Research suggests that AI/ machine learning could help us overcome these.

We have been supported by two Ufi VocTech Trust grants to deliver VR supported training to these communities of learners furthest away from learning and work. The route to market for our products is into the automotive industry directly, but is also being commissioned by NHS and criminal justice/mental health services as a way to introduce those in secure environments to potential future work opportunities.

These digital developments form part of the charity's strategy for embracing digital innovation to better serve our client base and grow the market we are able to serve beyond those in our local areas.

About the role: 

As the COO, you will support the CEO in executing their strategic plans and directives, while overseeing the efficacy of the organisation’s strategy and implementing changes needed for the growth and development of the organisation. Ultimately your purpose is to support the continued success and growth of the organisation through good management, communication and relationship-building, without compromising on our commitment to working with people who use our service as colleagues..

About you: 

You will be a senior manager who has energy and drive as well as sound judgement. On top of a strong track record in an operational position, you will have the breadth of experience to oversee our operations strategy and systems, commercial activity, budget management, monitoring and evaluation and fundraising. You will have a proven track record of success in senior-level general or commercial management.  You will be a clear, analytical thinker who will strengthen the leadership of our charity. You will be an excellent manager of people, able to support people with varying skills and abilities, who may come from disadvantaged backgrounds.

Key objectives for this role:

Ensure the smooth running of all First Step Trust’s core operations including our commercial activities, people, budgetary control, fundraising, HR, office, facilities and IT.

Work closely with our CEO and Board of Trustees to lead on developing First Step Trust’s next 3-year business plan.

Key responsibilities:

Direct line management of operations staff.

Directing and controlling the work and resources of the organisation ensuring that it achieves its mission and objectives.

Oversee and develop systems for our volunteers’ development and training.

Lead on all aspects of budget management.

Oversee production of the annual report.

Develop our fundraising strategy, working with our CEO. Pursue new sources of funding to support existing operations and new work.

Lead on funder and grant management.

Develop a building and facilities improvement plan including fabric of the building, equipment and IT. 

Person specification:

Experience and skills (Essential)

Senior level operational management experience

Experience of developing strategy and business plans

Track record of line managing staff (and volunteer) and teams. 

Strong budget management expertise.

Strategic thinking and problem-solving abilities, with the ability to define the problem, assess options, recommend solutions and drive to a decision.

Excellent communications skills, including the ability to effectively communicate with a wide range of people at all levels.

Expertise in charity regulatory matters and compliance

Knowledge of data protection including GDPR

Good working knowledge of safeguarding requirements 

Experience and skills (desirable)

Experience of IT infrastructure

Experience of fundraising and funder management

Experience working in the charity and not-for-profit sector

Experience working with vulnerable and disadvantaged people 

JOIN OUR TEAM!

As a Projects Officer for Live Unlimited you'll be helping to make a difference to the lives of care experienced young people living in Barnet, north London.

Here at Live Unlimited our vision is that all care-experienced children and young people are able to achieve their potential and lead happy, fulfilled lives.

Most care experienced young people will have experienced trauma and adverse childhood experiences before they went into care system. 

Early intervention is key and we know at Live Unlimited the life-changing impact our schemes can make. As someone who shares our passion for social mobility, you'll be driven by a desire to help us to deliver first class opportunities to these incredible young people, providing support and inspiration along the way. 

Reporting to: Operations Director & Fundraising Manager

Location: Flexible and remote working is offered to all of our staff. We have an office based in Colindale, London, which we tend to work around two days per week, with two days remote working.

About the Role: This is an interesting and varied role. As the post holder you'll be not only be setting up, administering and delivering schemes and activities to benefit Barnet’s looked after young people, you'll also be creating marketing materials and supporting fundraising events.  Promoting the work of our charity is key too through updating our website, writing our quarterly newsletter and social media channels, as well as supporting the running and administration of the charity. 

About You:

You'll have experience of managing and delivering projects, schemes or activities and supporting administrative tasks including keeping accurate records, financial tracking and expenditure.
 
You'll also have experience of creating engaging content for newsletters, websites and/or social media channels especially Twitter, Facebook, LinkedIn and Instagram and building effective relationships with internal and external stakeholders to deliver common goals.
 
Having a passion for Live Unlimited’s vision and objectives is very useful in this role. We particularly welcome applicants with experience or being a looked after child, care leaver or personal experience of the care system.

If you are organised and efficient, passionate about social mobility, and have a creative flair, this is the perfect job for you!

Working hours: 28 hours (4 days per week) Could be split across five days. Core hours: 10am-4pm

Salary: £135.35pd for 4 days per week (£35,191 FTE) The role is for 12 months with a view to possible extension dependent on funding. Would consider suitable candidates interested in working 21 hours (3 days per week).

Closing date: 10th May 2024.

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

Key responsibilities:

(1) The set up, administration and running of schemes and activities

(2) To deliver marketing and fundraising activities as needed for specific schemes and activities 

(3) To support wider awareness building and promote the work of the charity to enable it to meet its charitable aims and objectives 

(4) To provide support in the running and administration of the charity 

Experience and Knowledge

• Experience of project management and delivering schemes or activities and supporting administrative tasks including keeping accurate records, budgeting, booking rooms, responding to emails etc. (essential)

• Experience of coordinating and updating online and social media channels especially Twitter, Facebook and Instagram (essential) 

* Experience of marketing and communications (essential)

• Experience of building effective relationships with internal and external stakeholders to deliver common goals (essential)

• Experience of working within not for profit or charitable sector (desirable) 

• Fundraising experience (desirable) 

• Knowledge of the challenges facing looked after young people (desirable) 

• Knowledge and/or experience of safeguarding issues working with children and young people (desirable)

Skills

• Excellent written and verbal communication skills (essential)

• Excellent time management and organisational skills (essential)

• Ability to work under own initiative, taking responsibility and ownership for researching and solving problems (essential)

• Computer literate and ability to work with Word and Excel (essential) and website management systems (desirable)

• Awareness of data protection legislation (desirable)

Other:

• Relevant work experience

• An enhanced DBS check is a requirement of this role

We are looking for a Marketing and Communications Officer within our Platform Service Team. You will have demonstrable experience in a marketing or communications role, as well as experience of dealing with a range of media including maintaining and developing websites. You will also have experience of writing case studies, blogs and other communications and using social platforms to develop communities.

Salary: £31,016 - £35,446 per annum

Contract period: Permanent

Reporting to: Marketing and Communications Manager

Team: Platform Services

Location: Oxford / hybrid working (up to full time from home, in line with Picker's remote and home working policy - must be based in the UK)

In this role, you will support the delivery of all internal and external communications activities, the delivery of PR strategies and campaigns to increase Picker's media profile and broader communication and organisation brand objectives. You will work to ensure the consistency and quality of all external communications and to disseminate the organisation's evaluation/improvement activity, research outputs and policy messages, via our website, newsletter and social channels.

This role

In this role, you will:

• Support the Marketing and Communications Manager in developing the organisation's communications strategy
• Help to implement communications initiatives
• Support the teams with the development and dissemination of effective marketing materials
• Provide editorial support and copywriting expertise to other teams so that accurate copy is produced in line with brand image and protocols
• Work collaboratively with other teams, creating strong links between other programmes and projects to ensure the successful implementation of marketing and communication campaigns
• To support the production of written content such as blogs and case studies
• Work with our PR consultant to distribute press releases and external content
• Monitor the media and wide external environment to identify opportunities for Picker to raise its media profile
• Support and implement a variety of internal communications to enhance employee engagement and retention
• Responsible for the day to day maintenance and ongoing development of the website
• Coordinate all social media activity
• Develop ideas for our social content to increase its appeal
• Monitor SEO rankings, optimise content and improve website performance

About You

You will have:

• Experience of working in a Comms or Marketing role
• Experience of dealing with a range of media
• Experience of using social platforms to develop communities
• Experience of maintaining and developing websites
• An interest in healthcare quality and person centred care
• Ability to work independently, initiating new communications activities under managerial direction
• Experience in using graphic design software such as Adobe InDesign or Photoshop

This is a summary of the job description. Please review the full job description below.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.

We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact.

Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

• Flexible and hybrid working opportunities, including flexible start and finish times
• Convenient Oxford location with free parking
• 25 days holiday, increasing to 30 days, plus public holidays
• Option to buy or sell up to 5 days of annual leave
• Christmas office closure (currently an additional 3 1/2 days leave)
• Contributory company pension scheme (currently employer matching up to 8%)
• Enhanced maternity, paternity and adoption pay
• Free life assurance (currently 4 x salary)
• Tailored learning and development, including access to complete iHasco training library
• Health and wellbeing resources including an Employee Assistance Programme
• Season ticket loan scheme
• Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team

About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease.

PVD is a serious condition which can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting and light-headedness. It can reduce both quality of life and length of life, but it isn’t widely recognised, or well-understood.

We bring together an international network of professionals to improve clinical care, education and PVD research. The network comprises thousands of clinicians, scientists, academics and industry partners, supported by our small team in Bermondsey, London. Together we deliver conferences, e-learning, an academic journal, and we raise awareness of the condition.

Much of the work is done by international working groups, and we’re seeking a new Project Coordinator to provide administrative and project support to those groups.

About the role
The job involves co-ordinating and servicing meetings across different time zones, maintaining workgroup records, developing surveys, pulling together academic papers for publication, event planning, and project work.

We’re looking for someone with excellent organisational and administrative skills, strong interpersonal skills and the ability to write and adapt complex information to produce clear, accurate and accessible documents in English. You’ll need strong IT skills, and the ability to juggle competing demands with efficiency, tact and good humour. You can find details of all these activities on our website.

What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market. You will need to be able to travel to London for the occasional meeting.

The PVRI celebrates diversity and we’re committed to equality and inclusion in our recruitment practices and in our ways of working.  If you’re excited about our mission, and can bring talent and enthusiasm to our cause, we’d love to hear from you.

How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role, and referencing the Person Specification. Please send these, together with the Equalities Monitoring Form to Katie Corris by 09:00 on Monday 13 May.
 

Registered charity number 1127115

Job Description: Fellowship Programme Officer

Line Manager: Team Leader (New Fellows)

Objective: The Programme Officer provides individualised support to Fellows, facilitates placements and secures funding. The Programme Officer also contributes to project management activities.

Duration: For an initial period of 12 months, subject to review.

Start date: 1 May 2024, or as soon as possible thereafter.

Hours: Full-time. Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm.

Salary: £30,240 per annum

Number of posts: 2.

___________________________________________________________________________

Organisational Background

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.

Cara has been a lifeline to academics at risk for just over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.

Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’

This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.

 Fellowship Programme Officer Role & Responsibilities

Fellowships

• Lead on New Fellows Team cases and provide comprehensive support to Cara Fellows using trauma-informed practice.
• Secure fee waivers, bursaries & in-kind support from universities, research institutes and other funding bodies.
• Provide logistical support to Fellows prior to and after their arrival in the UK.
• Coordinate with regional exam centres to facilitate IELTS or equivalent fee waivers for Fellows.
• Collect and interpret regional intelligence to inform Fellowship Programme advice and guidance.
• Write and send official documents to Fellows.
• Develop relationships with universities and other partner organisations.
• Conduct due diligence on Fellows’ documents and risk.
• Assess Fellows’ suitability for academic placements and liaise with experts for their professional opinion.
• Assess Fellows’ English language abilities.
• Attend weekly meetings with the team.
• Support Fellowship Programme with ad hoc responsibilities.

Visa Advice & Guidance

• Liaise closely with Fellows and hosting universities on visa related issues (Student and Temporary Worker (GAE) visas).
• Liaise with independent legal advisors where necessary.
• Research and update visa guidance to reflect changes in complex immigration regulation.

Managerial Support

• Provide advice and guidance to Fellowship Programme Assistants
• Contribute to Fellowship Programme policy changes and decision-making.

Finance

• Make payments to Cara Fellows and non-Fellowship related payments.
• Document financial transaction records.
• Record all financial and in-kind support from universities and other partner institutions.

Monitoring and Evaluation

• Assist new arrivals with handover to the Active Fellows’ Team.
• Record and report on the efficacy of IELTS or equivalent fee waivers to relevant bodies.
• Assist with compilation of reports to funders.

Administration

• Provide support for general enquiries.
• Present and collect data
• Ensure safekeeping of confidential information
• Maintain detailed records of correspondence, documents, and activities.

Project Management

• The Programme Officer will have the opportunity to contribute to the management of internal projects within the Programme.

Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Executive Director or Deputy Director/Fellowship Programme Manager.

Benefits of Role

· Challenging but rewarding work, always life-changing, sometimes life-saving

· Competitive salary

· Team and individual training opportunities

· Weekly case review meetings with line manager, plus quarterly 1-1 sessions with manager to discuss role and to plan individual professional development

· Hybrid working, home and office (usually 2 days each week in the office)

· Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm

· 25 days plus Bank Holidays annual leave entitlement

· 8% employer pension contribution

· Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes 

Person Specification

Essential

· Bachelor's degree

• Fluent English (spoken and written).

· Proactive with a willingness to learn

• Confident and empathetic with strong interpersonal and communication skills.
• Ability to work under pressure in a fast-paced environment

· Keen team player who is ready to support and help colleagues

• Excellent record keeping and attention to detail. 
• Ability to work independently and in a team
• Good time management with ability to prioritise and independently work to deadlines.
• Understanding of issues of confidentiality.
• Interest in and commitment to the work of Cara
• Confident use of Microsoft package
• Good knowledge of current global issues.

· Ability to have difficult conversations

Desirable

• Masters or equivalent experience
• Casework experience
• Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered.
• Salesforce/CRM software experience
• Project Management experience.
• Experience in a supporting role with people with lived experience of forced migration

Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.

Title: Programme Officer - Inclusive Education

Location: Lilongwe, Malawi Country Office

Contract: Two-year fixed term contract

Salary: Local Terms and Conditions apply

About the role

Sightsavers is seeking a dedicated Programme Officer (Inclusive Education) to drive our inclusive education initiatives.

• Build effective partner relationships and support longer term relationships that go beyond the duration of individual projects by disseminating information and advocating for Sightsavers work
• Liaise with partner organisations to achieve the organisation's thematic and strategic objectives
• Support partners to identify their own technical and capacity building needs and facilitate providing these in order to support them through the project(s) cycle.
• Promote shared learning and collaboration between partners by facilitating partner networks and meetings
• Collaborate with partners to identify needs for technical support
• Manage all aspects of the project cycle to ensure effective planning, implementation, monitoring and evaluation, financial and asset management, reporting, and documentation is delivered
• Represent Malawi Country Office in inclusive education networks and advocate for the organisations philosophy and policies
• Manage all aspects of the project cycle to ensure effective planning, implementation, monitoring and evaluation, financial and asset management, reporting, and documentation is delivered

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the for full details.

The Programme Officer will be pivotal in refining our educational programmes, ensuring they are executed flawlessly and have a lasting impact. You'll be instrumental in shaping innovative learning strategies for children with disabilities, from their early years to primary education.

Essential:

• Effective Communication: Clearly and confidently communicate the organisation's vision to colleagues and partners.
• Strategic Decision-Making: Make informed and timely decisions to guide project success.
• Project Management Expertise: Proven experience in managing education programs with a focus on inclusivity.
• Team Collaboration: Work cohesively within a global team, understanding the impact of your role.

Desirable:

• First-Hand Experience: Worked directly with children with disabilities.
• Early Childhood Development: Experience in this field.
• Teacher Training: Experience in training teachers and developing educational materials.

To apply for this exciting opportunity, please complete an application via our recruitment portal.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

The Director of Operations will work as part of the management team to develop and implement the organisation’s strategy and operational plans and to build the longer term sustainability of the organisation. They will be required to deputise for the Chief Officer in their absence and assist in the overall management of the organisation. As part of the management team the role demands a high level of flexibility, initiative and commitment. The role also involves working with the Chief Officer to design and improve our monitoring, evaluation and learning across the organisation in line with our new strategy.

The Director of Operations will have lead responsibility for overseeing the day to day operations and coordinating external partnerships and relationships. Operational oversight includes the two core pillars of work:-

1. Streams of Sanctuary programmes and awards (by streams we mean mainstream sector e.g. schools)
2. Coordination and development of network of refugee supporting groups

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form on their ewbsite to request support and they will confirm if they can match you with a mentor to support your application.

For further information please see the job description and person specification.

Closing date – Monday 6th May at midday (we will be unable to accept applications after this deadline)

Interviews will be held online on Tuesday 14th May

Hours: 37 hours per week

Holiday entitlement:  28 days plus 8 statutory Bank holidays, pro rata

Salary: £43,050

Based: Home working

Welcome

Thank you for your interest in joining the CoachBright team as our new London Programme Officer.

We are a social mobility charity on a mission to support pupils from disadvantaged backgrounds become confident, independent, and resilient learners so they can lead the lives they want.

There is an attainment and outcomes gap in the UK between disadvantaged pupils and their wealthier peers. This is exacerbated when pupils have lower confidence in their own abilities and potential. Upward social mobility is made even harder when pupils lack relatable role models who have been to university or have professional occupations. We want to change this!

Now, more than ever, it is essential that young people from disadvantaged back- grounds get the support they need to achieve their goals. That’s why we’re playing our part to narrow the gap and support a generation of pupils to be their best.

We are young, ambitious, and optimistic, and are looking for someone as passionate as we are about creating a socially just world. If you get out of bed to transform the life chances of young people and want to shape and grow a values-driven social mobility charity, we would love to hear from you.

Thanks,

The CoachBright team
 

The Challenge

Social mobility in the UK is still far from a reality: disadvantaged pupils are less likely to attend university/ high level apprenticeships, occupy top jobs and improve their standard of living over their parents than their peers. The divide has become even clearer since Covid-19.

The gap between most advantaged and least advantaged pupils’ employment and higher education destinations remains vast - and this leads to real-life consequences. There is still much more to be done.

As an award-winning, fast-moving charity our mission is to support young people from disadvantaged communities to identify and fulfil their potential. Working in partnership with schools, universities, and employers, we deliver academic and pastoral coaching programmes that improve pupils’ confidence, resilience, and independence, as well as their attainment.

With a recently written three-year strategy, and a new Chief Executive, we’re at anexciting stage of development and have ambitious plans to continue improving our im- pact and reach. This academic year, we are planning on supporting over 2,000 pupils across our three regional teams: London, the South East and the West Midlands.

Role description

We are looking for a self-motivated individual to enhance our work across London, where we have very strong existing school and university partnerships.

You will primarily be responsible for delivering our academic coaching programmes to pupils in both Primary and Secondary Schools across your region, and other regions when required. Typically we run programmes between the months of October-December, and February-June, where regular travel to schools in the region will be required.

As a Programme Officer you will also recruit, train and manage volunteers (typically current undergraduates from universities in your region), deliver in-school and online workshops, and contribute to the overall development of the region.

You will be delivering programmes in schools and with volunteers can be challenging, with every day looking a little different from the last. But it is ultimately extremely rewarding! You will flourish in this role if you enjoy thinking quickly, responding to challenges, and using your own initiative to get great outcomes for young people.

One of our core values at CoachBright is that ‘we believe coaching is transformative’. A coaching approach underpins everything we do from our programmes to the way we work with each other. As a result, every team member undertakes training to become an accredited coach, and becomes part of our Lifecycle coaching team, where we provide direct, 1:1 coaching to current university students and junior employees of our corporate partners. Once accredited you will have the opportunity to coach as part of this programme. 

Role Description

The London Programme Officer will be responsible for:

Programme coordination and delivery: 

• Coordinate and run multiple in-school and online programmes (core and peer to peer) across the region and, when required, in other regions.

• Set timelines for programme start and finish dates. 

• Visit schools to oversee programme quality and communicate with school staff  weekly to provide feedback after sessions. 

• Facilitate in-school or digital workshops for groups of pupils (typically KS3-5). 

• Plan and organise graduation trips to a local university for pupils on the programme.

• Coordinate and allocate coaches to school programmes, communicating with  them weekly and when needed arranging transport for them to schools.

• Collect data for monitoring and evaluation purposes, such as pre and post programme questionnaires, attendance records, and pupil and coach feedback.

• Report regularly to your Head of Region on key performance indicators and  programme updates.

• Contribute to the development of the region by supporting the Head of Region in generating new school leads and securing programmes. 

• Support a strong and supportive network of schools, Multi-Academy Trusts  (MATs).

• Build and maintain relationships with coaches, pupils and teachers. 

• Once accredited as a coach, coach on our Lifecycle programmes. 

Volunteer recruitment and management:

• Recruit and retain volunteer coaches (meeting minimum requirements set  termly). 

• Deliver coach training to volunteers in person and online. 

• Create a thriving community of social mobility advocates among university  students and young professionals. 

• Work with your Head of Region to develop and maintain  relationships with Universities, corporate partners and others. 

Other: 

• When required, lead on, and contribute to, projects that will positively impact the organisation as a whole.

• Embody our values and demonstrate commitment to our mission.

Essential characteristics and experience: 

• Passion for social mobility: we have big aims and are looking for those who share our desire to make education fairer in the UK, so a person’s background does not determine their future.

• Relationship building and facilitating: this is a public-facing role so you will love  delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (businesses, senior members of MATs, universities etc.)

• Organisation: working in a fast paced organisation you’ll be able to work between different programmes and workstreams.

• Independence: this role requires you to work independently/alone from time to time in the office and/or from home.

• Resourcefulness: we’re a small, dedicated team - you must be a self-starter prepared for practical roles with lots of responsibility. A willingness to stay solution-focused with last minute challenges is a must!

• Experience with young people: Comfortable with running sessions and delivering workshops to groups of young people from age 8-18.

• Valid driver’s licence and access to your own vehicle: The role requires frequent travel to schools and universities across the region.

Desirable knowledge/experience:

• Experience recruiting volunteers.

• Experience measuring and evaluating impact.

• Knowledge of programme design, pedagogy or tutoring/coaching. 

• Knowledge of UK schools.

Key details

Benefits:

• An opportunity to contribute to a young, exciting charity with scope to input widely and take on new responsibilities.

• Starting Salary: £23,000  (plus London weighting of £3,000)

• Compressed hours policy: Option to work full-time hours over four days (Mon-Thurs).

• Annual Leave: 28 days (based on 7 hour working days; adjusted if on compressed hours).

• Hybrid working: Working one-two days from our London office.

• Training: We are a reflective organisation and keen to support your professional development. In particular, we offer each member of the team the opportunity to become a certified coach, as well as an annual CPD budget of £100.

• Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.

• Access to BrightHR perks, providing team members with an array of discounts in various areas such as retail and technology. 

Key Information:

• Length: Permanent

• Hours: Full-Time, 35 hours per week (with some weekend/evening hours required  during volunteer recruitment and training periods which will be acknowledged in TOIL). 

• Opportunity for compressed hours as noted above.

• Reporting to: Head of London

• Start date: As soon as possible

The role

We have a vacancy in the North East region for a Project Officer working 21 hours per week. You would be joining a dedicated and friendly team of regional staff and volunteers. The ability to work autonomously as well as being a good team player is essential.

It is an exciting time to be joining Cruse, as we are in the process of improving our processes and services to strengthen the support that we offer to bereaved people and our volunteers. The postholder will coordinate and assist with the delivery of all aspects of service contracts in Stockton, supporting the Regional Manager and the wider team. The role is based at our Teesside Office in Middlesbrough, with some home working by agreement subject to service delivery requirements. The postholder must be able to work and travel in and around the Stockton / Teesside area. Networking and engaging with local groups / communities will form an essential element to the role, alongside facilitating groups and providing direct bereavement support to people.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.