Office support jobs in Hainault, greater london

Operations Manager

The McPin Foundation

Type: Fixed term for 2 years
Location: Head office (Bethnal Green, London)/Working remotely

Salary: From £40,562 per annum FTE
Hours: 30 hours a week (0.8 FTE)

Would you like to play a key role in supporting a team championing lived experience involvement in research?

The McPin Foundation is a mental health research charity that champions the involvement of those with direct experience of mental health issues in all stages of research.  We are looking for an exceptional ‘people-person’ to join our team; someone with a keen interest in workplace wellbeing, compassion for the work that we do and confidence to manage a varied and practical workload.

The Operations Manager provides a key role in our charity managing our people and operations functions.  This includes the day-to-day running of our office space in Bethnal Green, human resources, workplace wellbeing, IT, and asset and data management.  You will provide guidance and support, bringing skills in working across teams and breaking down barriers.  You will develop new initiatives and ensure compliance with health and safety, IT and data security governance.

The post would suit someone with proven experience in human resources, health and safety and IT/GDPR.  You will have excellent communication skills (both written and spoken) and well-developed people and line management skills, understanding how to share important information in clear, compassionate and engaging ways.  Working in a small team in a central role, you will bring a can-do attitude to the workplace, inspiring others to be confident and forward thinking.  Supporting the team’s wellbeing at work is a vital part of the role.

Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviour.  We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.

 We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme and healthcare cash plan.

Please see the full job description for more information.

The closing date for applications is Tuesday 21st April 2026 at 9am.

Interviews will be held in-person the week commencing 4th May 2026.

To apply please visit the McPin Foundation vacancy page to download an application form.

Please email your queries to Clare Walsby at the McPin foundation if you have any questions about the post.

Can you help us?

We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.

You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.

The role:

Enquiries

• To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
• Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures.  Use judgement to triage what action is required, where appropriate.
• Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
• Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
• Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
• Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
• Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.

Qualification processing

• Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
• Responsible for processing reasonable adjustment and extension requests.
• Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
• Support the administration and processing of applications from outside the UK for international qualifications
• Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.

Membership

• Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.

Operational support

• Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
• Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution. 
• Undertake other administrative work as requested by the Membership and Insights Manager
• Take an active role in data input and collection to help drive insights, improvements and quality control.
• Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.

Governance

• Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
• Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
• Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
• Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
• Ensure all actions carried out in line with CoSRH’s standard policies and processes.

You will have:

• Excellent customer service skills
• Proficiency in MS Office suite
• Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
• Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
• Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
• Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
• A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
• Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
• Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
• Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
• Excellent time-management and prioritisation skills
• Strong attention to detail and thorough in checking work
•  Ability to identify problems, trends and patterns
• Ability to use initiative and judgement
• Ability to work as a team, but also be able to think and work independently
• Excellent understanding and application of confidentiality and data protection practices (GDPR)

You will have experience:

• Delivering excellent customer support and care (essential)
• Delivering high quality written communication in response to customer email queries (essential)
• Delivering a positive video call or phone-based experience for customers (essential)
• Understanding a customer’s need and providing the appropriate solution (essential)
• Working with a Customer Relationship Management (CRM) system (essential)
• Working in membership or professional body, ideally in the medical or educational sectors (desirable)

Why Join CoSRH?

We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:

Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.

Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.

Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.

Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.

Community & Social Value: An annual volunteering day to give back to causes that matter to you.

Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.

Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.

Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.

To Apply

Full details of how to apply can be found at the following link:  Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare

Deadline for applications is Friday 10 April 2026

Interviews are likely to take place on 20-21 April 2026

 We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Social Finance is an ambitious non-profit that designs, funds and scales solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We work with governments, funders, communities and the social sector to tackle some of the most persistent challenges facing society in the UK.

Our multidisciplinary team brings together experience from the public, private and charity sectors. We are known for our collaborative and intellectually curious culture and for delivering systems change, improving how entire systems operate so they produce better, lasting outcomes.

One of our most significant initiatives is IPS Grow, which supports the national expansion of Individual Placement and Support (IPS) employment services across England. IPS is an evidence-based approach that helps people experiencing severe mental illness, addiction and other health challenges find and sustain competitive employment with tailored support.

IPS Grow works with commissioners, healthcare providers and delivery partners to expand high-quality IPS services, improve quality and learning across the system, and ensure the data and evidence behind IPS continue to demonstrate its impact. Scaling IPS has been a priority for Social Finance since 2015 and continues to be an integral part of our work today.

With IPS Grow transitioning from a fast‑growing initiative to a mature organisation with expanding reach and influence, we are now looking for an experienced Chief Operating Officer to join the IPS Grow and Social Finance Senior Leadership Team.

The COO will provide strategic leadership across IPS Grow’s operational infrastructure, ensuring the organisation has the systems, processes and capabilities required to deliver impact at scale. You will strengthen financial oversight, resource planning and risk management while helping develop IPS Grow’s data and digital capability. The role will also help shape the organisational structures and culture needed to support sustainable growth.

We are looking for a senior operational leader with experience in finance and the non-profit or publicly funded sectors, ideally with a track record of helping organisations scale. You will bring strong financial literacy, sound strategic judgement and the ability to build effective operational frameworks in complex environments.

You will be a collaborative partner across IPS Grow and the wider Social Finance organisation, building trusted relationships, bringing clarity to operational challenges and fostering a strong “one team” culture across a distributed team.

This is an exciting opportunity to help shape the next phase of IPS Grow’s development. If this resonates with you, we would be delighted to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.

Applications should include a CV and covering letter responding to the following questions:

1. What is motivating you to become our new Chief Operating Officer for IPS Grow? (200 words)
2. Given what you have read about us so far, what do you believe would make an effective Chief Operating Officer for IPS Grow? (200 words)
3. Please describe your experience ensuring an organisation had the right systems, processes or capabilities in place to use data effectively. What was your role and what difference did this make? (250 words)
4. Please tell us about a time when you built strong partnerships across teams or organisations to deliver a shared goal. What approach did you take and what was the outcome? (250 words)

Are you passionate about global women’s rights and would love to contribute to the cause? Are you organised, efficient and enjoy supporting colleagues in the smooth running of an organisation?

This is an exciting time to join The Circle as we take the organisation to the next level and the Team Co-ordinator will play a pivotal role ensuring smooth daily functioning by managing administration, CRM, IT, and HR support. This role is key in facilitating team collaboration, supporting onboarding, managing office systems, and handling financial tasks like invoices, working collaboratively to boost team efficiency.

We are open to different levels of experience – whether you are a seasoned hand in operations and team support or at the early stage of your career. The successful candidate will bring high levels of organisation, elbow grease, passion and commitment.

Job Description

• Administration & Systems Management

Managing supplies, equipment, and maintaining filing systems, records, and CRM database. Engage with and support running The Circle’s current operational systems, including Beacon CRM, Quickbooks, 1Password, Breathe HR, Microsoft 365 (including Microsoft Teams & SharePoint), FreshPay, Stripe, PayPal, Mailchimp, Wordpress, etc. Continue to develop and update systems.

• HR & Volunteer Support

Assisting with staff onboarding/offboarding, managing recruitment; Lead on health & safety, including having staff undertake regular risk assessments for home working and electronic device safety; ·

• Finance Support

Processing invoices, expenses, donations, and assisting with budget tracking. Management of monthly reconciliation with QuickBooks. Submission of Gift Aid claims and donation tracking using Beacon CRM

• Meeting, Event & Travel Support

Organizing team meetings, Board meetings, away days, overseas travel and coordinating event logistics.

• Communication & Compliance

Assisting with internal communication and ensuring Health & Safety, GDPR, and safeguarding compliance.

• CEO, Board and Governance Support

Support the Chief Executive and Board Secretary with quarterly Board meetings, sub-committee meetings; Manage policy renewal timelines, support on updating existing policy and drafting new policy where necessary, alongside the CEO & Board

Person Specification

Essential

• Excellent organisational skills and ability to juggle multiple priorities.
• Excellent communication skills, both written and verbal
• Some experience of finance systems, including supporting on reconciliation, budgets, and gift aid
• Good data management skills to support monitoring and evaluation work.
• Excellent Microsoft Office suite skills including Excel, SharePoint, and knowledge of other IT solutions to support effective operations.
• Proactivity: Strong "can-do" attitude, willing to take initiative and solve problems.
• Previous experience in administration, operations, or a, supportive, team-focused role

Desirable 

• Experience managing a CRM.
• Experience coordinating events, ideally both online and in person.
• A strong understanding of, and passion for, women's and girls' rights.
• Knowledge of specific systems used at The Circle: WordPress CMS systems, Mailchimp, QuickBooks, Beacon CRM, Breathe HR.
• Understanding of use of social media to engage with different audiences.
• Ability to represent The Circle to external audiences.
• Some experience of working with high profile names
• Experience supporting on policy writing
• Experience of providing basic HR support

Personal Characteristics

• Extremely organised and ability to work in a fast-paced environment
• Attention to detail.
• An entrepreneurial and enterprising approach to work.
• Efficient, reliable, flexible and collaborative working style.
• A self-starter with the ability to anticipate requirements and act to provide workable solutions with limited budget.
• Team player who enjoys working collaboratively and flexibly to achieve outcomes.
• Keen to add value to the organisation’s culture and ethos.
• Interest in global women’s rights.

Monday to Sunday - 5 days out of 7 - 24/7 Shared Rota

Care Support Worker – Help People Live Their Best Lives Every Day 

Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.

Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.

Charles Harper House is a supported housing service for people with learning disabilities and sensory impairments, such as visual or hearing loss. The scheme consists of eight self-contained flats, two on-site offices, a communal area, and a large garden. Staff in the service are trained in British Sign Language (BSL), so a willingness to gain this qualification is essential.

What You’ll Do

• Support people with personal care, health needs, and daily living tasks
• Help individuals express themselves and make choices that matter to them
• Encourage hobbies, interests, and community activities
• Build strong relationships with families, friends, and professionals
• Work flexibly across services—including evenings, weekends, and overnight shifts
• Maintain accurate records and contribute to reviews and team meetings
• Promote health, safety, and uphold quality standards

What You’ll Need

• A kind heart and a compassionate mindset
• A sense of humour and a resilient attitude
• Great communication skills and a team spirit
• Willingness to work flexibly, including unsociable hours
• Respect for diversity and individual needs
• Ability to maintain accurate records and meet deadlines
• A satisfactory DBS check
• Qualified in British Sign Language (Level 2 or above) – desirable but not essential
• Experience in care or support (voluntary or paid) – desirable but not essential
• Care Certificate or NVQ Level 2 in Health & Social Care – desirable but not essential

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 25 days annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Paid training and development opportunities
• Employee assistance programme
• Staff recognition schemes

Please Read Before Applying

• This role requires an enhanced DBS check.
• This role follows a 24/7 working pattern, which includes overnight shifts, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 10th April 2026.

Interviews will be ongoing and will take place at our Pitsea office, no later than 20th April 2026.

PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer

We’re looking for a confident, proactive, and highly organised Community Programme Coordinator to join the team, and be responsible for planning and coordinating activities, events, and other group offers here at the Likewise Community Hub, Kitchen, and Garden in Camden. 

Please note, we may decide to stop taking applications earlier than the 10th of April if we receive a high number of applicants. Please also ensure you read through the job pack attached before submitting your application.

About the Role:

Job Title: Community Programme Coordinator 

Salary: £29,000

Holiday: 28 days + bank holidays (increasing by 1 day per year of service)

Pension: 5% employer contribution

Hours: 37.5 hours per week, Full time

Based: At the Likewise Community Hub, Camden; Flexible; Minimum of 4 days in person, up to 1 day a week remote

About Us 

Likewise is an innovative social care and mental health charity working at the heart of the Camden community, supporting individuals experiencing loneliness, isolation and social exclusion. We provide a range of one-to-one and community offers, and our goal is to create spaces and places where people from all walks of life and with varying levels of need can find belonging, connection, and support navigating life.

At the Likewise Community Hub, we offer a programme of activities, events, and therapies that are free and open to all adults, but with a particular focus on those experiencing social isolation, loneliness, or marginalisation through mental ill health. We want to continue developing into a vibrant, thriving and inclusive wellbeing hub.

About You

Essential experience and skills would include:

- Planning, delivering, and coordinating projects, activities, or events with multiple stakeholders

- Using Microsoft Office, with strong knowledge of Outlook, Excel, and Forms in particular, and being comfortable learning new systems

- Supporting or coordinating volunteers and/or placement students

- Attention to detail, organisational skills, and the ability to manage competing priorities and administrative tasks

- Building relationships and engaging with community members, volunteers, or service users

- Working with people who may have varying support needs, including mental health challenges

- Responding thoughtfully to, or managing challenging situations and conflict while maintaining appropriate boundaries

- Building positive relationships with external partners, communicating with care while representing the needs and values of the organisation

It would also be great if you had...:

- Experience working in the charity, community, or health and social care sector

- Experience in supporting and implementing project reporting, monitoring, or evaluation tools

- Some familiarity with housing, social care, or welfare systems, or experience in supporting people to navigate these            

- Experience designing and distributing promotional materials, or using tools such as Canva, MailChimp, etc

- Familiarity or knowledge of adult safeguarding, duty of care, and GDPR principles                    

- Experience using project coordination tools, databases, and/or CRM systems

- Some familiarity with the local area or experience working in the Borough of Camden                                                                 

How to Apply

More information about this role and how to apply can be found in the Job Information Pack attached below. Please read through it before you apply. The deadline for submitting your application form, CV, and your supporting statement with the answers to your written application (see information pack for guiding questions) is 9 am on the 10th of April, 2026. 

Please do not include your name or any other personal characteristics on your CV or supporting statement. This helps us to look at applications anonymously.

For any questions or enquiries related to our recruitment process

View our job information pack for details on how to contact us.

LONDON INDEPENDENT STALKING ADVOCATE (ISA)

About Suzy Lamplugh Trust 

The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993.Created to honour Suzy’s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives. 

Role Overview 

London ISA’s will deliver high quality advocacy, advice, and emotional support to victims across all risk levels, assisting them to navigate the criminal justice system (CJS), civil and family courts, and wider statutory and voluntary services.The role will involve multi-agency collaboration, risk assessment, safety planning, and supporting victims to understand and exercise their rights. 

Person Specification 

Essential 

• Interest and commitment to the work of Suzy Lamplugh Trust 

• Experience providing advocacy, advice, or support to victims of stalking, abuse, violence, or harassment 

• Experience navigating the criminal justice system, civil or family courts 

• Experience in using SASH or conducting other VAWG based risk assessments and developing safety plans 

• Experience liaising with external agencies and multi-agency collaboration 

• Experience providing emotional support to clients experiencing trauma or distress 

• Ability to manage a caseload effectively and maintain accurate records including EDI monitoring 

• Experience of handling confidential information and understanding safeguarding obligations 

Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). While London-based candidates are ideal, we'll consider applicants from nearby areas too.

What we offer in return: 

In return for our staff’s commitment and dedication, we offer a range of Company Benefits: 

• Hybrid working (minimum 40% in the office and agile working enabled to work from home) after 3 months 

• Flexitime Policy  

• 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday 

• Special leave for life events, such as 1 day off for moving house and a paid day off for your birthday 

• Pension scheme with 5% employer contribution  

• Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts  

• Occupational Sick Pay (which increases after 3 years) 

• Cycle to Work scheme (cycle racks on site)  

• Interest-free travel loan for annual season ticket  

• Regular all-staff off-site meetings and events 

Hours: 35 per week 
Contract: Permanent 
Salary: £30,135 

Deadline: 14th April end of day 
 

Recovery Support Team Leader

Location: London

Salary: £30,082

Vacancy Type: Permanent

About The Role

The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making good progress within the Forward Trust towards their personal goals, and coming to the end of their current treatment pathway.

While Recovery Support is not exclusively for clients who are abstinent, clients will need to be in control of their drink and/ or drug use, and not be chaotic in their using i.e. heavy drinking, antisocial behaviour, daily/binge using of either drugs or alcohol (especially main substance/s of choice).

Roles Responsibilities

The Team Leader will be based within the central Recovery Support team. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust’s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas.

The aim of the role is to have a robust recovery support service integrated into all services, promoting and modelling the organisations values and ethos, supporting service users to further develop their recovery and lives, whilst bringing visible lived experience to all including staff via a range of recovery support interventions.

The role is Hybrid but regular travel is required to London and Surrey prison and community projects as well as visits to national Forward Trust projects. This role will require occasional cover of weekend and out of hours shifts in this area. Travel will be covered by The Forward Trust to any areas outside of your base unit and ideally you should be based within the London or Surrey areas.

The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust’s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. 

All prison-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 4-12 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances.

Checks will require you to provide information on the below:

• Yourself (personal information, financial information, police information, criminal history)
• Your family (parents, parents’ partners, siblings, partner(s), children)
• Co-residents
• Associations that may cause a conflict of interest with your role or the prison service.
• Background checks across police information systems on you, your family and other associates
• Credit reference checks
• Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service)
• Other government and overseas agency or police checks.

The Ideal Candidate

• Flexibility to meet the needs of the service as it develops.
• A positive problem solving approach with the ability to focus on key issues quickly and clearly.
• Effective negotiating and influencing skills.
• Previous experience of developing and implementing service improvements.
• The ability to engage effectively with the client group.
• Experience of developing partnerships with employers and running a job brokerage service.
• Experience of supervision work of others and proven human resources management skills.
• Understanding of the voluntary sector.
• Understanding of and sensitivity to diversity and equality issues.
• Working knowledge of using Microsoft office packages and databases.
• Commitment to 12 steps interventions and treatment approach.
• Knowledge of the use of database monitoring systems.
• Experience of overseeing the collection, recording and collating of information, including statistical data, for audit, research and reporting purposes.
• Knowledge and experience of Disciplinary procedures and policy, demonstrable in the management of people and performance

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Are you passionate about driving excellence in patient-centered imaging? Join us at the Royal College of Radiologists where you’ll lead expert teams in assessing radiology services across the UK from independent clinics to major NHS trusts delivering evidence-based evaluations that spark real, lasting improvement.

The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. A well-established partnership between the RCR and the College of Radiographers, the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.

As a Quality Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll lead assessments of radiology services across a diverse range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams in delivering independent, evidence-based evaluations, and produce focused reports and action plans that drive meaningful improvement.

What you’ll do:

• Act as the designated Quality Review Partner for a portfolio of imaging services across the UK.
• Provide expert guidance to QSI leads on both the review process and the standards.
• Manage the full review cycle for services in your portfolio.
• Select and coordinate review team members in collaboration with the Quality Improvement Administrator.
• Participate in quality assurance and moderation activities to ensure consistency and rigour.

What you’ll bring:

• Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
• Strong knowledge of quality assurance and assessment approaches.
• Excellent oral and written communication skills, tailored to diverse audiences.
• Proven ability to prioritise effectively while remaining adaptable to changing needs.
• A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.

If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Review Partner candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Harris Hill is delighted to be partnering with The Insurance Charity in their search for a Senior Administrator and Case Support Worker

 Location: Cannon Street (3 days office /2 day remote)

Salary: £32,000-£34,000

Benefits: Generous pension entitlement (20% of base salary), plus permanent health/income protection insurance and life assurance.

 The Insurance Charity has been supporting those working in the insurance profession for over 120 years. They provide financial and practical assistance to people facing hardship — helping them find stability and hope during difficult times. You’ll join a warm, motivated team of eight colleagues who are passionate about making a difference.

 About You

You are an organised, approachable administrator who enjoys supporting both colleagues and applicants. You are confident on the phone and email, with strong digital skills, attention to detail, and experience with databases. Compassion, empathy, and a non-judgmental approach are central to your work

 Key Responsibilities

• Acting as first point of contact for applicants via phone and email
• Supporting casework: allocating cases, following up for documentation, updating records
• Maintaining databases and producing reports
• Preparing grant documentation, committee papers, and payment requests
• Assisting with partnerships, volunteer management, and beneficiary engagement
• Providing administrative support to the Welfare Team and wider organisation

Essential Skills

• Strong interpersonal and organisational skills
• Microsoft 365 proficiency and database experience
• Empathetic, professional, and collaborative
• Attention to detail and methodical approach

Desirable: Experience with complex needs, change programmes, or the charitable sector

Join this small, friendly team and make an impact where it truly matters – supporting people when they need it most.

For more information, please send your CV to Lizzy Clark at Harris Hill via the apply button.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

£28,000 - £32,900 per year 

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office 

We’re looking for a Direct Marketing Executive to join the Individual Giving team at Prostate Cancer UK. We’re an ambitious charity with a bold mission and a fantastic culture. This role focuses on acquiring new cash and regular givers across a range of channels including digital, telephone and direct mail, helping fund research that will save and improve lives. 

In this role you’ll help drive forward our ambitious five-year fundraising strategy as we continue to grow income year on year to have the biggest impact for men. You will lead on our value exchange programme, working closely with the digital team and our telephone partner to continually optimise results. This is a great opportunity to gain experience across a multi-channel campaign. You will also work on wider telephone conversion campaigns and direct mail as well as other test channels with the aim of recruiting new regular and cash supporters as well as re-engaging those who have lapsed. You’ll also help develop and test welcome journeys to engage supporters with our work and make them feel valued. You’ll look for ways to test and innovate to drive the best results. You’ll collaborate with colleagues from across the organisation to drive the best creative, messaging, targeting and data insights. 

What we want from you 

Experience or knowledge of managing direct marketing campaigns across a range of channels, ideally digital, telephone or direct mail, and preferably gained from a fundraising environment.

You’ll possess first class communication and project management skills; a strong team ethic and you will be at ease working with key internal and external stakeholders at all levels. You’ll be a self-starter, with a curious nature and a keen eye for detail.Knowledge of data protection and sector compliance would also be beneficial.

If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you. 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application via the website by clicking on the apply now button.

The closing date is Monday 6th April 2026.  Applications must be submitted by 23:45 UK time. 

Interviews: By arrangement. Currently scheduled for the week of 13th April 2026. We’re expecting the interviews for this role to be held online. 

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

For more than 140 years, the Forces Employment Charity has helped the military community succeed beyond service – building careers, shaping futures, and living with purpose. Last year, we provided dedicated and specialist employment and justice support to over 23,000 people to create careers and long-term stability.

Brief role description:

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You’ll be joining the Communications team at a busy and exciting time. As we expand our life-changing impact across the UK, we’re looking for a Social Media Officer to amplify our work.

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Leading the charity’s social media presence, you’ll develop engaging content that highlights our services, celebrates the achievements of the people we support, and builds wider understanding of the challenges faced by some within the Armed Forces community. You’ll bring clarity, empathy and authenticity to our communications, ensuring our message reaches those who need us most.

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You’ll be passionate about social media and making a meaningful difference. We’re looking for someone who has excellent content creation skills and can develop compelling, sensitive and engaging digital content that captures the lived experience of the Armed Forces community and brings our services to life.

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You’ll be confident at managing multiple social channels and a content calendar, have a sharp eye for emerging platform trends, and know how to land content that stops people mid-scroll. Experienced at using data-driven insights, you’ll be able to analyse what’s working and identify opportunities to grow our reach to strengthen the Forces Employment Charity brand.

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​Interested? Want to know more about the Charity? Check our website - Forces Employment Charity

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Eager to know more the role? Have a look at the Job Description.

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​What’s in it for you? Check out the Benefits at FEC.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 20 April 2026.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

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We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.​

#LI-DNI

BGCI Vacancy Announcement

Position Summary

Botanic Gardens Conservation International (BGCI) is seeking to appoint a Membership Information Management Officer who will play a key role in the delivery of the Botanic Gardens Conservation International (BGCI) 2025-2030 Strategic Framework and membership programme, supporting member engagement, data and information management, and utilisation of the BGCI global information systems. This role ensures the accuracy and integration of member and garden data across CRM systems, supports conservation services for members, staff and internal projects and contributes to the wider success of the BGCI global network.

The Membership Information Management Officer requires a strong blend of information management, CRM administration, data and information analysis, and member engagement skills, combined with the ability to work in a global conservation organisation.

Title of post: Membership Information Management Officer

Job Purpose: Provides information management to support the membership programme

Reports to: Head of Membership and Conservation Services

Contract Type: Full-time (35hrs/week)

Duration: 3-year contract

Location: BGCI Offices, Kew, London; Hybrid *

Remuneration: Officer F2 grade, recruitment range £27,500 - £30,000.

*Please note that our temporary office address in 2026 is in Putney, London

About BGCI

Botanic Gardens Conservation International (BGCI) is the largest global plant conservation network with over 950 member institutions in more than 120 countries. BGCI plays a key coordinating role, facilitating collaboration between botanic gardens and other conservation organisations, and supports the development and long-term functioning of botanic garden networks. BGCI ensures that local expertise contributes to global impact and mobilises funding and technical assistance for practical conservation efforts worldwide.

Person Specification

BGCI is seeking to appoint a detail-oriented information management professional with experience supporting membership, donor, or partnership programmes within a conservation, scientific, or not-for-profit environment.

Application Process

If you are interested in this role, please send us your CV and a cover letter (two pages maximum), explaining your motivation for the role and providing examples and evidence of how you are suitable for the position. Please also confirm in your letter that you are eligible to work in the UK.

Please note that the role is UK based so you must be eligible to work in the UK. We are unable to provide sponsorship for this role. Please confirm in your cover letter that you are eligible to work in the UK. Please send your CV and cover letter to

Closing date for applications is 27th April 2026

The interviews will be conducted online in the week commencing 1st June 2026

We also ask all applicants to complete a short Equality and Diversity Monitoring Form - please click on this link BGCI Equality and Diversity Monitoring Form – Fill in form

BGCI is committed to putting equality, diversity and inclusion at the heart of our organisation. We are committed to ensuring a working environment in which all individuals are free from discrimination and in which opportunities are equal to all. We encourage applications from all sections of the community, particularly those underrepresented within our secto

Role: National Programme Coordinator

Directorate:           Operations

Team: National Competitions

Manager:               Senior National Competitions Manager

Direct reports: N/A

Role purpose

The purpose of this role is to support the National Programme Team with the implementation of operational plans that deliver successful national skills competitions. This will include supporting the activities and actions relating to the national programme cycle, projects across diversity and inclusion and transfer of global standards to maximise local and national activity in the UK.

Key tasks and responsibilities

· To contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.

· To support skills competitions that raise standards of teaching and learning and serve as a key vehicle for practitioner development across the vocational education and training sector and the workplace, including Apprenticeship/Traineeships.

· To co-ordinate activities relating to requesting, tracking and quality assuring key documents required from our Competition Organising Partners (COPs), ensuring documents are received within set deadlines.

· To co-ordinate and support the planning and event delivery of national skills competition activity across the UK, including booking travel, venues, accommodation and catering.

· To administer and co-ordinate the local and national projects i.e. Competitor Support Fund, and Evaluations.

· To administer and co-ordinate project plans, reporting, finance, systems, processes (i.e. Quality Assurance) and document management.

· To support improved engagement in skills competitions by all Stakeholder groups and audiences.

· To support the organisation by producing reports and data requests using the organisational database and systems.

· To support the National Competitions Delivery Managers in the organisation of skills competitions, to include administration and research of new skills competitions.

· To co-ordinate and provide support on the implementation of the quality assurance process and ensure that accurate information is recorded at the bi-annual reviews with the COPs.

· To support the recruitment and briefing of volunteers as required for the national competition cycle.

· To organise and support communication with competitors, their organisations and COPs through monitoring the Competitions email inbox, allocating queries to team members and responding to requests for information and providing support to the team in answering queries from staff, external stakeholders and suppliers.

· To maintain and update competition management systems, records and files, handling confidential information in compliance with the organisations procedures.

· To effectively co-ordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specification(s)/objective(s) and assisting the team with financial processes such as raising purchase orders.

· To support activities/tasks in accordance with the agreed project plan to ensure delivery on time and to budget.

General:

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

· Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.

· Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.

· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification

Key: [E] Essential / [D] Desirable.

Qualifications and experience:

· Demonstrable experience or qualifications relevant to project coordination or administrative support [E].

· Apprenticeship or other relevant project experience [D].

· Experience of providing support to programmes in the public sector [D].

· Experience of organising events [D].

· An understanding of basic project management principles [D].

Knowledge and skills:

· Intermediate to advanced Microsoft Office suite skills as well as using bespoke software programmes for data reporting [D].

· Highly developed administration skills [E].

· Good verbal, written and presentation skills [E].

· Knowledge of further education, apprenticeships and skills [D].

Personal qualities and attributes:

· Consistently dependable and acts with integrity in all professional matters [E].

· Able to work on own initiative with broad direction [E].

· Able to contribute to solving problems by offering practical or innovative approaches [E].

· Possess a strong work ethic and desire to achieve results [E].

· Flexible in working methods and ideas [E].

· Able to work collaboratively with others and contribute positively to team outcomes [E].

· Demonstrates commitment to the organisation’s mission and can support and encourage others [E].

· Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].

Special circumstances:

· Prepared occasionally to work outside normal hours [E].

· Prepared to travel within the United Kingdom [E].

· Able to spend time away from home [E].

Summary of terms and conditions

· Permanent.

· The salary for this role is £28,000.

· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.

· Group Death in Service (Life insurance) 3 x annual salary.

· Health Care Cash plan.

· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.

· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.

· The offer of appointment will be subject to satisfactory references.

· Salaries are paid monthly by direct transfer on or about 21st of the month.

How to apply

WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.

Applications should be submitted by email and must include:

· Curriculum vitae outlining your full career history. Please remove any identifying information to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.

· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.

· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.

Interview process and timeline

It is intended that the interview process will have two stages:

· Stage 1 – online via MS Teams. The interviews will be held on Wednesday 15 April 2026.

 · Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 22 April 2026.

Candidates will be asked to complete a 30-minute interview task, the details of which will be provided to those invited to the interview.

Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager.

Application deadline

The deadline for applications is Monday 6 April 2026 at 17:00. Please note that late or incomplete applications will not be considered.