One off volunteer opportunity volunteer volunteer roles in Leicester, leicestershire

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

About Us

Suicide Awareness Prevention UK (SAPUK) is a dedicated, non-profit Community Interest Company (CIC), established in 2016, focused on providing support to individuals dealing with suicidal thoughts and tendencies. Our goal is to guide people from distress toward hope, helping them regain the strength to live their lives to the fullest.

Our Work Environment Includes:

• On-the-job training
• Growth opportunities
• A relaxed atmosphere
• Flexible working hours

Job Description

SAPUK is looking for volunteers to assist with our support services, which run daily from 6am to 11pm. Volunteers will engage through our instant messaging support line, which operates via Meta and offers anonymous communication via our website. The service is managed through a free app, available for download on all smart devices.

Over the years, our dedicated team has supported countless individuals, helping them overcome feelings of distress and guiding them away from the darkness. As a volunteer, you’ll be part of a compassionate team, committed to providing life-changing support.

SAPUK offers regular training to help volunteers enhance their skills and gain invaluable experience. Volunteers will become part of a supportive, collaborative team that prioritizes mental health and the well-being of both those we serve and our volunteers.

Volunteer Requirements:

• A minimum of 6 hours per week (one shift, or split into two 3-hour shifts).
• Flexible shift options to fit your schedule, with shifts ranging from 6am to 11pm.
• We’re looking for individuals who can commit to at least one shift per week, though we’ll work to accommodate your availability.

Shift Patterns Available:

• 6am - 12pm
  1. 6am - 9am
  2. 9am - 12pm
• 12pm - 6pm
  1. 12pm - 3pm
  2. 3pm - 6pm
• 6pm - 11pm
  1. 6pm - 9pm
  2. 9pm - 11pm

Application Process:

• You must be based in the UK (no overseas applications accepted).
• Strong attention to detail and excellent communication skills are required.
• Strong proficiency in English is essential.
• Successful candidates will be contacted to complete an application and confidentiality form and provide two references (one work-related, one educational or work-related).
• Following the submission of the forms and references, we’ll arrange a call to discuss the role, then provide you with a training video.
• Volunteers will be added to our WhatsApp groups, and you’ll begin shadowing more experienced team members before taking on your own chats.
• Shadowing typically requires 9-18 hours, depending on your confidence level.

Please note: This role may be distressing at times. Our team is incredibly supportive, and volunteers are encouraged to reach out to team members whenever necessary.

Person Specifications

If you’re passionate about mental health and want to help those in need, SAPUK is the place for you. As a volunteer, you’ll make a significant difference while joining a caring and selfless team.

Requirements:

• Must be 18 or older.
• Minimum commitment of 6 hours per week, with flexible scheduling options.
• Must have WhatsApp and Facebook (or be willing to get them).
• A working email address and phone number linked to WhatsApp are required.
• Willingness to download an additional app and join multiple WhatsApp groups to communicate with the SAPUK team and support individuals.

Benefits:

• Remote work (work from home)
• Gain valuable experience
• Be part of a supportive team
• Work flexible hours, including days, nights, and weekends
• Volunteer benefits package

Job Type:

• Volunteer

Location:

• Remote (UK-based applicants only)

Job Type: Volunteer

Pay: None (Voluntary)

Expected Hours: Minimum 6 hours per week

Schedule:

• Day shift
• Night shift
• Weekend availability

Licence/Certification:

• DBS (preferred, not essential)

Work Authorization:

• Must be based in the UK 

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

About GHRI

Global Health Reform Initiative (GHRI) is a humanitarian organization focused on improving access to healthcare for underserved and vulnerable communities through digital health solutions, telemedicine support, and community outreach.

In short: tech + health + impact = GHRI.

�� Role Overview

GHRI is looking for a Volunteer Full-Stack Mobile App Developer to help build, improve, and maintain our mobile health applications. This role is critical to delivering digital healthcare support to people who need it most.

✨ Important part: Your code will support real healthcare access, not demo projects collecting dust.

��️ Key Responsibilities

Develop and maintain mobile applications (Android / iOS or cross-platform)

Work on both frontend and backend features

Integrate APIs, databases, and third-party services

Collaborate remotely with designers, admins, and health teams

Help improve app performance, security, and user experience

✅ Requirements

Experience with mobile development (Flutter, React Native, or native Android/iOS)

Backend experience (Node.js, Firebase, Django, or similar)

Understanding of APIs, databases, and authentication

Ability to work independently in a remote team

Passion for using tech to solve real-world health problems

(No need to be a Silicon Valley wizard. Just be solid and reliable.)

�� What You’ll Gain

Real-world experience building a health-focused mobile app

Opportunity to work on impactful digital health solutions

Collaboration with a global humanitarian team

Volunteer certificate and recommendation (where applicable)

Strong portfolio experience (this one actually impresses recruiters)

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops and warehouses, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer stock generation assistant
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• If you are volunteering in one of our warehouses there may be some variation in your role
• We are looking for ebay listers, including researching items, help with processing and packing our online shop orders.
• Support with our van drivers, collecting and delivering stock to our network of shops and also helping with local street collections.
• Receiving donated items from members of the public
• Sorting, tagging and preparing donated items for sale
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

-Please note that the vacancy will close automatically if we reach out the maximum number of applications for this round of recruitment. 

Childline is a vital service, available 365 days a year to support children and young people, whatever their worry or concern.

In 2020 we set up our virtual Childline base to support children and young people by answering their e mail contacts. Home-based Childline email counsellors respond to emails from young people who have got in touch with something that's worrying them, whether it's bullying, abuse, self-harm or family relationships. 

Please Note - Please note this advert will close when we have sufficient applications to fill our training groups. 

You'll need a laptop or PC with a Microsoft Windows 10/11 or Apple MacOS (version 12 or above) operating system, with speakers, a USB port for a headset and a webcam along with a mobile phone. Note: a tablet, smart phone/tv and Chromebooks are not suitable. You will need a minimum broadband upload speed of 5MB and minimum download speed of 10MB. Internet connection via a dongle is not suitable for home working on Childline shifts. You'll also need a private, confidential space for shifts.

If you are interested in volunteering for the virtual Childline base and want to find out more about home-based e mail counsellor role, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:

Meet with staff as well as volunteers to ask any questions you may have
Learn more about the application process and your volunteer journey

Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.

To book a place at one of our online Volunteer Information Meetings, please click 'Join Us' to register your interest.

Please Note: You must be over the age of 16 to apply for this role.

Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and/or alongside staff.
• Gain skills and experience - you will receive training on how to provide practical and emotional support.
• Join our community - you will be part of a large community of over 1,500 volunteers and staff.
• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

Volunteering with Victim Support in West Yorkshire

As a Volunteer in West Yorkshire you will:

• Be working on all crime types.
• Become trauma informed.
• Learn about the work of criminal justice agencies.
• Progress by specialising in specific crime types (e.g. Domestic Abuse, Sexual Violence, Hate Crime, Children and Young People, Homicide and Road Death, and Major Incident.)
• Community Engagement and networking opportunities.
• Be able to attend local volunteer team meetings
• Annual Milestone Awards.

What do we ask of you?

In order to join us as a Service Delivery Volunteer, you must:

• Be 18 years of age or over.
• Be able to volunteer for at least 3 hours per week, for at least 12 months.
• Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules.
• Undertake an enhanced DBS check & be part of the DBS update service.
• Be able to provide two satisfactory references.
• Have an active email address that you are comfortable using in order to engage with VS communications.

Expenses

• All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.

Diversity Matters

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
• We are happy to make reasonable adjustments to support you through the application process.

Nearly 400,000 women experience pregnancy and maternity discrimination at work each year, with just 1% filling a complaint with the Employment Tribunal. For those that do, the process can be extremely stressful and intimidating, as they face a battle against organisations who often have the resources to afford the very best solicitors. We’ve heard from many women and parents who have shared the impact Tribunal claims have had on their mental health, with the process leaving them feeling burdened, alone and frightened.

We are looking for volunteers who have been through the Employment Tribunal process before, and would like to use that experience to support others during their claims. 

Our Tribunal Mentors give around 1-2 hours a week of their time to offer peer support to their mentees for 12 weeks.  They offer a listening ear through regular calls, and kind, empathetic support to help build the confidence to face an Employment Tribunal claim. Tribunal Mentors are not legal experts and can’t give advice on claims, however they are willing to share learning and insights from their own experience. To find out more about the Tribunal Mentor programme, click here. 

About the role

Role Title: Tribunal Mentor
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

We ask that all new Tribunal Mentors can commit to at least six months of volunteering for approximately one hour a week.

Mentoring matches offer 12 weeks of support, this is usually through weekly one-hour calls. However there is some flexibility available depending on both the mentee and mentors needs.

Main Role Purpose

To offer Tribunal Mentees peer support and regular check-ins for 12 weeks. Mentors should be comfortable discussing their own experience of the Employment Tribunal process and offering emotional support to their mentee as they navigate the system and their claim.

Essential requirements

• Experience of filing an Employment Tribunal claim.
• Able to commit to at least six months of volunteering, for approximately one hour per week.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection.
• Excellent active and empathetic listening skills.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Key Responsibilities

• Communicate with your mentees regularly for around 12 weeks. This is usually done through a weekly one-hour call.
• Listen actively, empathise, and provide guidance and support for mentees.
• Signpost to further information and other support organisations if necessary.
• Connect with and support other Mentors on the programme, usually through our Volunteer WhatsApp group.
• Record all mentoring calls on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your experience to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• CPD accredited Supportive Listening training from Samaritans.
• Opportunities to help us further develop and shape our Support Services.

Sound like the right fit for you? Then go ahead and click the link below to apply! We’re looking forward to meeting you. Please note that you will not be able to save your application to complete later, however you can submit your application again if you think you have made a mistake.

We're STAMMA. We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference. Where no-one judges us on our stammer or the way we choose to deal with it. 

We will stand up for and empower those who stammer and challenge discrimination wherever we find it. We will provide support and information and fight for speech and language therapy services for those who want it. No matter how you talk, we're here for you. Join us and help the public understand that stammering is not a sign of being shy, drunk, dishonest, nervous or weak. It's simply how some of us talk.

We provide a free national helpline, email and webchat service, online resources and information, support for local groups and professional networks, for families with children who stammer, and an Advocacy Service for those who have been discriminated against because of their stammer.

STAMMA’s Helpline Services include our phoneline, webchat and email support services and are a hugely important part of STAMMA’s work. This is frontline stuff, responding to people reaching out for information and support. It’s a great opportunity to spend time chatting with people who stammer, as well as their parents, grandparents, teachers and employers, taking the time to make space to listen and to value what they have to say. Where appropriate we then signpost people to useful information, support and services.

We use a virtual call centre which means you can take calls and webchats from home, using a desktop or laptop computer.

Our helpline is manned by our amazing volunteers from 10am - 2pm (our morning shift), and from 4pm - 8pm (our evening shift), Monday to Thursday. We are looking for dedicated volunteers who can commit to one of the following shifts on a weekly basis:

Monday 18:00 – 20:00

Thursday 10:00 to 14:00

We think that you (and our callers!) will get the most out of this opportunity if you're able to volunteer with us for at least 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact. 

About the role

Working within our Helpline Services, we’re hoping you’ll feel comfortable to:

• Take helpline calls (listening and speaking on the phone)
• Respond to webchats (reading on-screen messages and typing responses)
• Sending occasional emails

If you wish to, you can also be linked to an area of project work. That way, if the helpline services are quiet during your shift, you can get involved in other areas of STAMMA’s work. Project work is likely to involve reading and reviewing documents and resources, contributing to discussions and campaign ideas, and helping develop new resources.

We provide structured, online training that you can complete at your own pace, but is likely to take about 8-10 hours in total to complete. Following the training, you’ll have practice helpline calls and webchats. If you feel ready after that, you’ll start working in the helpline services. Ongoing support includes:

• Monthly helpline services meetings where you can meet other helpline volunteers. These monthly meetings include a short training session and discussion where we share and learn from our experiences of different calls and webchats.
• We have a WhatsApp group where you can keep in touch with other volunteers.
• Volunteer supervisors are available for one-to-one support and discussions.
• Access the training modules as many times as you want.

Who are we looking for?

You’re likely to enjoy volunteering in the Helpline Services if you:

• have a genuine curiosity about people and their experiences
• are able to understand written and spoken English
• are comfortable enough to speak on the telephone
• are comfortable with basic email functions
• have good administration skills
• enjoy listening and talking to people

It’s not essential to stammer yourself if you’re interested in working in our helpline, but it can be an advantage if you do, or if you are the parent of a child who stammers. Many of our callers find it really helpful to know that they’re speaking to someone who really ‘gets it’ and who has that personal insight into some of the issues and questions they have.

This is a volunteer role is remote, so you will need access to:

• a quiet place where you can work in privacy and not be overheard during calls
• a mobile phone or landline
• a computer or laptop

What can you gain from this opportunity?

This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.

How to apply

To apply, please fill in our volunteer form that is linked to this opportunity. 

We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.

Get Out There groups are a growing division of Sense that cater for children between 6 and 16 with complex needs. We provide a 4 hour social setting which caters for children and families who need respite. We offer activities such as games, puzzles, arts and crafts, experiments, cookery and sensory play. We aim to tailor sessions to the needs, interests and abilities of the children we support and put pupil voice at the center of all we do. 

As a volunteer you'll make sure that everyone has a great time and can make the most of the activities on offer. You'll need lots of energy, a warm and welcoming personality and to be happy getting stuck in to a wide range of tasks and activities, all of which make sure that everyone has the best day they can together. 

What your role will involve

• Taking part in activities alongside disabled young people. You could be joining creative activities, movement or sports session, trips out in to the local community or seasonal themed activities.
• Helping to set up the activities at the start of the day, clear away at the end and keep activities safe, clean and running smoothly throughout.
• Helping to welcome young people to the group, find their way around and between activities, enjoy breaks and lunchtime and generally have a great day with the team and Sense.

A basic / enhanced Disclosure & Barring check will be required for this volunteer role. 

Will the role suit me? Yes, if you are:

• Fun and friendly and confident to meet and spend time with disabled young people.
• Willing to develop the knowledge and skills to communicate with young people who have multi sensory impairments and who may use a wide range of communication methods
• Able to work well in a team and be flexible about the role you play during the day depending on what’s needed by individuals and activities
• Reliable and punctual.
• Committed to providing support in a way that offers choice, independence and dignity
• We welcome volunteers of all ages to this role who are able to create an inclusive and welcoming peer environment for everyone involved in the group. 

What can Sense offer me as a volunteer?

• Induction information to prepare you for your role, a briefing at the start of each event, and lots of on-site support and guidance from our experienced staff team who will be running the day
• Agreed out of pocket expenses to be reimbursed, in line with Sense policy
• The chance to get to know new people, try new activities in your local community and to have lots of fun taking part together
• To develop new skills and knowledge about communicating and working with children and young people with complex communication needs and multi-sensory impairment
• To know you’re part of a passionate and committed team making a big difference to how young people are able to get the most out of both new and favourite activities and to have a great time together.
• If you are 16 or 17 we will ask to make contact with a parent or other appropriate adult to share details of your volunteering role, timings and contact / emergency information. 

About us

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life. 

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world. 

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

The role: Our scholars are eager to meet graduates and professionals who can support them in achieving their ambitions. Mentors are mainly responsible for providing support and career advice to pupils. Mentors must also be committed to supporting us at our events, which take place in the evenings and on Saturdays throughout the term. These events include our scholar enrichment days, our parent and pupil information sessions and our volunteer social events which are held in London. 

Availability: Mentors must be available for approximately 2-3 hours a month to meet with their mentee, and discuss via phone, email or in person. There is a minimum commitment of one year (three terms).

In addition to this, you will need to support a minimum of 2 events throughout the year. Enrichment and skill-building events for our scholars usually take place in the evenings and at weekends, with events ranging from 2-8 hours in length.

Location: Mentoring sessions and events can take place online or in person.

Responsibilities: 

• Working collaboratively with parents to give students guidance and advice on how to achieve their aspirations

• Informing pupils of opportunities to them so that they can achieve their aspirations

• Meeting with pupils for one to one mentoring sessions

• Supporting pupils with university, sixth form or job applications

• Monitoring and reporting on each pupils progress

• Giving feedback to parents and programme coordinators

• Working collaboratively with other tutors and mentors

• Supporting at events including:

  • Collaborate effectively with other volunteers within the events team

  • Assist with setting up and clearing up at events

  • Support workshop facilitators with managing groups of young people or parents

  • Assist with the coordination of lunch or refreshments for attendees

  • Assist the event coordinator with ensuring the health and safety of attendees and overall risk management at events

  • Give feedback to the event coordinators and programme managers at the end of each event.

Person specification:

• Be passionate and committed to tackling educational inequality

• Enjoy working with children and young people

• Be educated to a minimum of degree level or equivalent

• Possess strong communication skills both written and verbal

• Be punctual and organised

• Be able to remain calm under pressure

• Have excellent time management skills

Digital Marketing Manager Volunteer
Remote Volunteer

ZAKKI is a social startup focusing on creating an inclusive community for the elderly and people with disabilities. Our mission is to facilitate alms and donations collection and distribution to help the elderly and people with disabilities who work in the informal sector to get better livelihood through micro-business management, giving them greater market exposure.

Currently, we are still redesigning ZAKKI fully function product. We are expecting to develop the ZAKKI fully function product in the upcoming years.

ZAKKI is a non-profit foundation, and all ZAKKI teams and volunteers do not receive a salary. In return, the volunteer can enlist their contribution as part of ZAKKI as their portfolio during executing the project and upon the project completion. Furthermore, English proficiency will be required as the central communication, both in the documentation and verbal communication.

ZAKKI provides equal volunteering opportunity for everyone regardless of age, sex/gender, color, race, creed, nationality/origin, marital status, sexual orientation, political belief, or disability that does not prohibit essential performance job functions. All matters relating to volunteering are based upon one's ability to perform the job, as well as one's dedication to ZAKKI's Mission and needs.

As a digital marketing volunteer, you will also need to:
•  Create and implement effective social media strategies
•  Assist with email marketing for campaigns
•  Creating monthly reports
•  Support our digital marketing team
•  Assist with social media campaigns
•  Assist with Search Engine Optimization (SEO) is a must
•  Assist with Search Engine Marketing (SEM) is a must
•  Produce website and social media content
•  Complete other administrative tasks as needed
•  Prepare weekly updates and reports to track growth and success rates of campaigns
•  Implement marketing strategies

Qualifications:
•  Ability to take initiative, employ good judgment, and manage projects from beginning to end
•  Excellent writing, editing, and proofreading skills
•  Exceptional ability to manage details
•  Ability to multitask in a fast-paced environment
•  Ability to meet deadlines and to anticipate next steps or needs
•  Work effectively both independently and as part of a team
•  Understands and can utilize emerging platforms, digital media, and web/social media management and measurement tools (e.g. HootSuite, Google Analytics)
•  Strong working knowledge of email marketing applications
•  Experience using Adobe Photoshop and other content creation tools
•  Graphic design skills
•  Computer skills

This is an unpaid volunteership.

Interested applicant required to fill up this Google Form, based on the team he/she interested to be part of;
https://forms.gle/QzsA56SJZvCxFBey8

select role DIGITAL MARKETING

Are you passionate about the world of gaming? STAMMA’s Minecraft club is a project which aims to bring young people aged 7-14 who stammer together through the exciting world of Minecraft! Our club plays in a private virtual realm where we can build exciting creations and collaborate on imaginative group projects. And you can be part of it too!

We know that the world can feel like a lonely place for young people who stammer. We want to help people connect and show them how great being part of the stammering community can be.

We’re looking for people to join us to be Minecraft session leaders. We’ll support you to lead short 1-hour ‘play together’ sessions in our virtual world 2x a month on a Tuesday or Thursday evening 6-7pm.

Please note that this volunteer role is only open to people who are resident in the UK.

Basic information

Hours: 3 hours a month plus one quarterly catch-up session on Zoom (amounts to 2 sessions a month of 1.5 hours)

Day and time: A regular slot on either Monday/Thursdays 5.45-7.15pm (session runs 6-7pm)

Commitment: We hope that you will enjoy this role and commit at least 12 months to the position

Location: Home-based

Supported by: Catherine Woolley (Children and Families Lead)

What does the role involve?

As a Minecraft Session leader, we’re hoping you’ll feel comfortable to:

•  Run a ‘play together’ session for young people who stammer either on your own or with another session leader. Sessions are usually run by two volunteers working in partnership.
• Help to keep our Minecraft realm a friendly space for everyone.
•  Support new players, such as showing them around the world, introducing them to other players and answering any questions they have.
• Helping families to set up Minecraft on their device and access the session for the first time.

What support would you get?

We'll help you through a training programme, which will include online training modules and some shadowing. This training is likely to take around 5-6 hours in total and can be completed in bite-sized amounts to suit your schedule. We will also provide ongoing support through our quarterly catch up sessions for Minecraft session volunteers to share experiences and explore any concerns or challenges.

What would you need?

• A quiet place where you can work in privacy and not be overheard during calls
• A console/computer with Minecraft installed
• A second device where you can take part in a Zoom call
• Stable internet connection which supports gaming

Who might enjoy this volunteer role?

You’re likely to enjoy volunteering with our Minecraft groups if you:

• Are experienced at playing Minecraft.
• Enjoy listening and talking to young people.
• Have a genuine curiosity about people and their experiences.
• Are passionate about making the world a better place for people who stammer.

It’s not essential to stammer if you are interested in volunteering with us, but you may particularly enjoy this role if you do. Your personal experience of stammering can be very useful!

Other Information

As a volunteer you can, of course, step back from the role at any time. However, both you and the Minecraft club are likely to get most out of the opportunity if you’re able to volunteer with us for at least 12 months. By gradually learning and developing your confidence in the role, you can have the biggest impact.

This is a volunteer role and is unpaid. As this is a role where you will be working with children and young people, we will need you to complete a DBS check with us before you can lead any sessions on your own.

Contact & apply

To express an interest in volunteering on the STAMMA's Minecraft Club, or if you have any questions, please complete the volunteer form on our website.