Operation manager jobs in Westminster, greater london

Data and Systems Officer 

Role Details & Staff Benefits 

Salary: £30,385 gross per annum 

Duration: Permanent 

Hours: Full-time 

Location:Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional travel required for staff days, site visits and other events. 
 

NASP offer a range of core benefits for staff including:   

• 30 days paid annual leave per annum, plus Bank Holidays   

• An additional day of paid leave per year on your birthday  

• Opportunities for Volunteering & CPD days each year  

• Opportunity to request flexible working arrangements, including compressed hours  

• Contribution to annual eye test, eyeglass purchase, and flu vaccination  

• Access to discounts across the Southbank Centre site; including free/discounted reciprocal access to participating galleries & museums in London & the UK 
   

Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, any reasonable requests will be reviewed and be sought to be accommodated within the needs of the role. All appointments are subject to proof of right to work in the UK, references and a 3-month probationary period. 

About NASP 

The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.

To learn more about our organisation, partners, and social prescribing, please visit our website.

Our working culture values flexibility, wellbeing, and collaboration. We are committed to creating an inclusive workplace and supporting our staff to work in ways that suit both their roles and personal circumstances, fostering an environment where everyone can thrive and contribute to the success of the organisation. 

Inclusion at NASP 

We particularly welcome applicants from global majority and LGBTQIA+ communities, those with lived experience relevant to social prescribing, and those who identify as disabled and/or neurodiverse.

As a Disability Confident Employer we guarantee an interview to candidates who identify as disabled and opt into the ‘Guaranteed Interview Scheme’ on our application portal, provided they meet the minimum essential criteria for the role. 

We are committed to creating a fair, accessible and supportive recruitment process, and to removing barriers wherever possible. We will consider reasonable adjustments at every stage of the recruitment process to support individual needs. Adjustments will depend on your specific circumstances and request, but may include: 

• Flexibility with interview times and formats and locations 

• Providing application materials in alternative formats

• Accepting applications in alternative formats including video or audio 

If you require adjustments, an alternative method of application, or would like to discuss your needs, please contact us and we will be happy to support you. 

How To Apply 

To apply for this role, please follow the link to our application portal. You will be required to upload your CV and covering letter only, outlining how you meet the requirements of the role and person specification. Please note that any additional files (such as reports) will not be considered during shortlisting.

To support us with monitoring our Equal Opportunities Monitoring, we ask also all candidates to complete our Equal Opportunities form. Your responses will not be shared with the panel or used to make any recruitment decision.

The deadline to apply is 9am on Monday the 13th of July. 

First stage interviews will be held on Wednesday the 29th & Thursday the 30th of July 2026. You will be able to indicate on our application portal whether you will be available or unavailable during this period. 

For more information on the role, please email any questions to us via the email on the job description document. We look forward to hearing from you about the role of Data and Systems Officer. 

Job Description & Person Specification 

Purpose of This Role: 

This key support role will work with colleagues across the organisation to ensure NASP’s data and key systems, including our CRM (Microsoft Dynamics 365), dashboards and databases, are effective, accurate, and useful. This includes improving data capture, enabling consistent reporting, and ensuring that quality data can be used to support organisational priorities.

The role will support colleagues to use systems confidently and understand data requirements, providing analytic solutions that meet the needs of the organisation, and identifying where practices and systems can be improved.

The role will sit within the wider Operations team who oversee the core business and operational functions of NASP, including Finance, HR, Governance, Project Support, Administration, and Logistics. As a member of this team, the role will provide general administrative support to NASP programmes, liaising with our CRM support provider (Chorus) and IT provider (Logicata) to act as an essential bridge between internal colleagues and these external technical experts.

As NASP continues to develop its membership and training offers, the Data and Systems Officer will support the growth of this work, ensuring that systems and data flows are aligned, and leading on the technical management of data within these systems. The role will also support teams with reporting and evaluation, making effective use of NASP’s data. 

This is an ideal opportunity for a proactive and highly organised individual with excellent data management, administrative, and technical skills (particularly working with CRMs) to support across the range of NASP’s programmes and projects, as well as development of new systems and processes. 

Person Specification: 

Essential 

• Knowledge of the VCFSE sector and/or Social Prescribing 

• Good working knowledge of CRM systems, preferably Microsoft Dynamics 365 (including technical skills) 

• Experience of administrating/managing membership systems or other databases 

• Knowledge of GDPR and other Data compliance requirements 

• High-level numeracy, logical reasoning, accuracy and attention to detail 

 Desirable   

• Comfortable working with large, complex data sets and identifying trends and data quality issues 

• Strong Microsoft Excel skills, and experience with data visualisation tools 

• Experience in the charity, health, or public sector 

• Ability to work within a busy environment and effectively prioritising and managing own workload 

• Ability to manage working relationships with external partners & providers 

• Experience in training & upskilling colleagues (particularly in data management, systems & processes) 

• Affinity with NASP’s Values as defined in the NASP Strategic Plan 

Responsibilities: 

CRM and Systems Management  

• Ensure colleagues across the organisation are effectively using the CRM (Microsoft Dynamics); as well as other key data systems, supporting with staff training and guidance, providing advice and support where needed to ensure the team feels positive and confident using them in their day-to-day work.

• Undertake regular reviews & audits of data stored on the CRM to amend errors (e.g. duplicate records), and identify gaps or areas of concern, ensuring a smooth user experience. 

• Work closely with our CRM support provider (Chorus) to manage any support requests and technical errors, undertaking any updates, fixes and developments to the system where required. 

• Proactively identify any CRM and wider system processes that can be improved or developed, working with NASP colleagues to ensure the CRM is being effectively integrated into their work. 

• Working with the Strategic Project Manager, undertake regular contract reviews with our CRM provider to ensure value for money and quality of service.

Data Management 
 

• Oversee NASP’s Data inbox, responding to enquiries and escalating concerns or risks. 

• Working with Director of Operations to proactively support NASP to meet data compliance; to identify any data risks and to mitigate these, including gaps in data capture or poor system use. 

• Present data through reports and produce insights to support NASP’s evidence, evaluation and reporting needs (e.g. for grant funders, programme evaluation or trustee board reports). 

• Work with NASP colleagues to improve how data is used in their work, building good data habits across the organisation. 

• Identify and address common issues in how documents and information are managed across the organisation, ensuring standards are maintained consistently across NASP.

 Systems Integration  

• Work with colleagues to support the ongoing development of NASP’s Membership & Training offers, by ensuring the data and systems that support this work are effective. 

• Support colleagues with effective data use to track the engagement, activity and growth of key networks and communities. 

• Provide administrative support to establish and develop any new systems, working with colleagues and external providers as needed, ensuring that data flows between existing systems are aligned. 

• Work closely with the Communications team to ensure the NASP website supports the capture and flow of data effectively. 

• Liaise with our IT provider (Logicata) for anything relating to the Microsoft suite, including technical support.

General 

• Take a proactive approach to support and lead administrative reviews / efficiencies across the organisation, ensuring consistency of approach. 

• Work with teams across the organisation to help ensure we are delivering business objectives. 

• Support the Communications team and other colleagues in managing NASP shared mailboxes, including deputising for colleagues where necessary. 

• Support the Operations team in the ongoing maintenance of business, finance and project management processes & systems. 

Reporting To: Strategic Projects Manager (International, Arts & Grants) 

About us

Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.

Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.

About the role

The Head of External Relations is a key senior leadership role at Rainforest Foundation UK (RFUK) responsible for overseeing effective fundraising and communications strategies to support the organisation's work protecting rainforests and the rights of Indigenous Peoples and local communities.

Reporting to the Executive Director, this role is responsible for building RFUK’s external profile and support for its ambitious 2033 vision to scale up community-led protection of tropical forests. The position combines strategic communications, outreach, targeted campaigns, and media engagement to connect RFUK’s impactful programmes to its growing audience, supporters and funders.

This a key role in the organisation, managing a small team, working closely with the Programmes team to craft compelling narratives that drive engagement and action, with the Operations team to ensure financial sustainability, and with the Executive Director to create and implement targeted fundraising strategies.

About you

This role requires a strong commitment to social and environmental justice, the ability to form and cultivate relationships with a range of different groups, and the ability to communicate complex issues persuasively.

You’re an experienced leader with a proven track record in both strategic communications and fundraising. You’re a creative communicator who can turn complex issues into persuasive, accessible messages that drive change and support for our mission. You know how to secure significant income from foundations, corporates, individuals and major donors, and you’re confident in building long-term relationships with diverse stakeholders. You thrive on collaboration, motivate teams to achieve ambitious goals, and bring resilience and cultural sensitivity to everything you do.

Job description and benefits

Please download the full job description from our website. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.

Location

This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office 2 days per week during their 6-month probation period. This can be reviewed with their Line Manager thereafter.

 

Application Process

To submit your application, kindly complete the online application form by 9AM, Friday 10 July. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.

Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion. 

Initial interviews with shortlisted candidates will be held online on Thursday 16 July. Please let us know in your application if you are available to attend an interview.

Fundraising Assistant (Hybrid)

Salary: £29,811
Contract: Permanent 

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out 
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity, paternity and adoption pay 
• Hybrid working with flexibility from day one

Location: Head office (Fivefields, 8-10 Grosvenor Gardens, London) with occasional travel to our reserves typically two days per week, the remaining from home.
Hours: 9:00am – 5:00pm, with flexibility available from day one. 

Join us in bringing London’s wildlife back

At London Wildlife Trust, we’re working to restore wild places and reconnect people with nature. This role offers a fantastic opportunity to develop a career in fundraising while contributing to that mission - supporting a range of activities that helps grow our membership. 

You’ll be at the heart of our day-to-day membership operations, helping to ensure our supporters feel valued and well looked after. From maintaining accurate records and processing donations, to assisting with campaigns and communications, your work will help everything run smoothly.

This is also a great opportunity to gain broad experience across fundraising. You’ll work closely with colleagues across membership, individual giving, corporate partnerships and grants - giving you exposure to different areas and the chance to get involved in a variety of projects and campaigns.

If you’re highly organised, enjoy working with data and people, and are keen to build a career in fundraising, this is a role where you can learn, grow and make a real impact.

What you’ll be doing 

• Provide excellent supporter care by responding to enquiries and building positive relationships
• Maintain and update supporter records in our CRM system (Access CRM), ensuring accuracy at all times
• Support core financial administration for membership income, including donation processing, refunds, and related records management
• Help coordinate mailings, events and member communications
• Provide flexible support across the wider fundraising team, gaining experience in different fundraising areas

What we’re looking for

• Experience in an administrative, customer service or support role (ideally within a charity, fundraising or marketing environment)
• Strong organisational skills, with the ability to manage multiple tasks and meet deadlines
• Excellent attention to detail and accuracy, particularly when working with data
• Confident communication skills, both written and verbal
• A genuine interest in fundraising and passion for our mission

Please see job description for full person specification.

Closing Date: Sunday 26 July, 5pm 
Interviews: Are scheduled to take place on Monday 3 August and Wednesday 5 August and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.  

Does this sound like you? We’d love to hear from you! 

Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. 

We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. 

REF-229 568

Technical Lead (Contract)

Contract: Initial 6-Month Contract (Rolling)
Rate: £500–£650 per day
Location: London (Hybrid Working)
Reporting to: Head of Service Delivery

Technical Lead – Enterprise Technology & Service Operations

We are currently seeking an experienced Technical Lead to join a high-profile organisation on an initial 6-month rolling contract. This is an excellent opportunity for a hands-on technical leader to take ownership of a complex enterprise technology estate, ensuring operational excellence, resilience, security, and continuous improvement across business-critical systems.

Working closely with the Enterprise Architect, Head of Service Delivery, managed service providers, and senior business stakeholders, you will play a key role in bridging the gap between technology design and operational delivery, ensuring new solutions are successfully transitioned into BAU support and optimised throughout their lifecycle.

Key Responsibilities

• Lead the transition of newly implemented technology solutions into operational support.
• Act as the technical custodian for the live IT environment, ensuring stability, resilience, performance, and security.
• Provide technical governance and oversight of third-party managed service providers.
• Assess technical changes for impact, risk, and alignment with architectural standards.
• Lead root cause analysis and resolution of major incidents and recurring technical issues.
• Maintain technical standards, documentation, and operational architecture artefacts.
• Drive platform lifecycle management, upgrades, patching strategies, and technical debt reduction.
• Collaborate with Security and Resilience teams to ensure secure-by-design principles are embedded throughout the technology estate.
• Facilitate technical reviews with stakeholders to identify risks, improvements, and optimisation opportunities.
• Contribute operational insight into technology roadmap planning and future-state initiatives.
• Ensure compliance, security, and regulatory requirements are effectively managed.

Required Experience

We're looking for a technically strong leader with broad enterprise technology experience and a proven track record of operating within complex environments.

Essential Skills

• Strong technical expertise across enterprise infrastructure, cloud platforms, security, systems, and integration technologies.
• Experience supporting enterprise architecture within operational environments.
• Strong understanding of ITIL and service management best practices.
• Ability to translate architectural designs into sustainable operational support models.
• Experience managing and governing outsourced or managed service providers.
• Strong knowledge of change management, risk assessment, and technical governance.
• Experience balancing BAU support, operational improvement, and strategic technology initiatives.
• Comfortable working within both agile and traditional delivery frameworks.

Stakeholder Management

• Excellent communication and stakeholder engagement skills.
• Ability to influence senior business and technology stakeholders.
• Proven experience working closely with architects, service delivery teams, and external partners.
• Strong leadership skills with the ability to drive technical discussions and resolve complex issues.
• Passion for operational excellence, documentation standards, and continuous improvement.

What's on Offer?

• Initial 6-month contract with strong likelihood of extension.
• Competitive day rate of £500–£650 per day.
• Hybrid working model with a London-based office.
• Opportunity to influence the operational direction of a large-scale enterprise technology environment.
• Work alongside senior technology leaders and architects on strategically important initiatives.

If you're an experienced Technical Lead with a strong background in enterprise technology operations, service governance, and stakeholder management, we'd like to hear from you.

As Data Officer, you will support the Head of Finance and Operations across a range of important day-to-day tasks, with a particular focus on income reconciliation, accounting preparation, the maintenance of our Salesforce CRM database, as well as using the CRM to run reports.

You will take responsibility for keeping Save the Rhino's data clean, accurate, and audit-ready — carrying out regular imports, cleaning routines, and backups, and producing reports that help colleagues across fundraising and communications to do their jobs effectively.

Alongside this, you will contribute to key financial processes including Gift Aid claims, VAT returns, and monthly management accounts, developing a solid grounding in charity finance. For the right person, this combination of data and financial responsibilities offers an unusually broad grounding - ideal for someone early in their career who wants to develop skills across both disciplines rather than specialise immediately.

You will be methodical and detail-oriented, comfortable working with data and spreadsheets, and confident following established and documented procedures while flagging issues when you spot them. You will be a collaborative team player, supporting colleagues across the organisation and keen to learn and grow within a small, committed team.

This is a new role for Save the Rhino, and it is one that might appeal to individuals with different experience and backgrounds. We are open to this role being full time (35 hours per week) or part time (28 hours per week). The hours agreed will reflect the experience of the successful applicant — a more experienced candidate may be able to deliver the full scope of the role in fewer hours.

For more information and to apply, download the application pack.

Location: London / Hybrid

Contract: 9 months maternity cover

Salary: 43k per annum pro rata

Hours: Full time

Closing date: 8th July 2026

The Opportunity

Civitas Recruitment are delighted to be supporting a leading responsible investment charity focused on building a financial system that better serves people and planet.

This is an excellent opportunity for an experienced Executive Assistant to join on a temporary cover basis and provide high-quality support to the Chief Executive and members of the Leadership Team. The role sits within the Governance Team and will play an important part in supporting senior leadership meetings, decision-making processes and effective information flow across the organisation.

The postholder will be responsible for strategic diary management, light-touch inbox support, meeting coordination, agenda and paper preparation, minutes, action tracking and administrative support. There is also an interesting focus on making effective use of AI tools to improve executive support, meeting administration and follow-up processes.

Key Responsibilities

The Executive Assistant will provide direct support to the Chief Executive, including diary management, inbox coordination, action tracking and administrative support. The postholder will help ensure timely and accurate information flows and support the Chief Executive in managing strategic relationships and external communications.

The role will also provide diary and inbox support to other members of the Leadership Team as required. Working closely with senior colleagues, the Executive Assistant will support Leadership Team and Extended Leadership Team meeting cycles, including scheduling, forward planning, agenda development, coordination of papers, logistics, minutes and follow-up actions.

The successful candidate will manage hybrid meetings across different platforms to a high standard and make appropriate use of AI tools to support meeting notes, action accountability and administrative efficiency. The postholder will also support strong communication flows across the organisation and project manage logistics and communications for staff and directorate events.

The Candidate

The ideal candidate will be an experienced Executive Assistant, Personal Assistant or senior administrator with experience supporting senior leaders in a busy organisation.

You will have excellent organisation and planning skills, strong written English, good judgement and the ability to handle sensitive information with discretion. You will be confident managing competing priorities, working autonomously and switching between strategic and operational tasks.

You will bring strong stakeholder management skills, attention to detail and the confidence to respectfully challenge or steer senior leaders where needed. Strong IT skills, including Microsoft packages and hybrid meeting technology, are essential.

An interest in using AI tools to improve executive support would be highly advantageous. Experience of charity governance, meeting cycles, staff events, briefings, research or social media would also be desirable.

How to Apply

For further information, please contact Civitas Recruitment for an initial discussion and full candidate pack.

Candidates will be asked to submit an up-to-date CV and complete a short application form, including responses to three shortlisting questions. Early applications are encouraged, as candidates may be reviewed on a rolling 

We have an opportunity for an experienced and motivated leader to join our Service Improvement & Transformation team. As a Programme Lead – Integrated Support, you will lead the development and delivery of integrated support models for people living with Motor Neurone Disease (MND).

As a Programme Lead, you bring expertise in project governance, stakeholder engagement and service improvement. You are confident managing risk, budgets and performance, and skilled at turning strategy into delivery. This Programme Lead role will see you coordinate interconnected projects, drive collaboration and ensure consistent, high-quality delivery across an ambitious programme.

This is a pivotal role at the heart of national transformation, where you will drive innovative approaches to service design, strengthen partnerships across health and care systems, and ensure that people affected by MND receive high-quality, coordinated support wherever they live.

Key Responsibilities 

• Lead the planning and delivery of the Programme Lead – Integrated Support portfolio
• Coordinate seven connected workstreams, ensuring alignment and quality
• Develop and manage programme frameworks, governance and reporting
• Drive progress across projects, managing risk and dependencies
• Work with senior stakeholders to shape and deliver strategic priorities
• Oversee timelines, budgets and outcomes across all activity
• Promote inclusive collaboration with colleagues, volunteers and communities
• Use data and insight to track performance and embed improvement

About You 

• Proven experience as a Programme Lead or within a similar role
• Strong project and programme leadership across multiple initiatives
• Formal project management qualification (PRINCE2, APM or Agile)
• Experience in service improvement and quality improvement methods
• Strong stakeholder engagement, including senior leaders
• Skilled in risk management, planning and delivery within budget
• Analytical thinking with the ability to translate insight into action
• Experience within health, charity or service-led organisations
• Knowledge of integrated service delivery approaches
• Experience developing sustainable programme frameworks

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

This is a home-based role with travel requirements across England, Wales and Northern Ireland.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 

About Us 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.   

The Head of Performance and Improvement is a new role that will lead our work to drive excellence in our grant making in England. They will play a critical role in ensuring our grant making is not only delivered, but understood, improved, and aligned with our purpose. This team helps us answer key questions about our grant making:

Are we doing what we said we would? How well are we doing it? What have we learned? And what should we do next? 

The Head of Performance and Improvement ensures our grant making is evidence-informed, insight-driven, and continuously evolving.

Partnering with the Head of England Operations and working closely with senior leaders, you will ensure performance insight informs improvements to our grant making as well as feeding into decision-making, and strategic direction. It’s a role that connects information and delivery, helping us fund with confidence and learn with purpose.

Key responsibilities may include: 

• Funding Development and Delivery 
• Directorate coordination of improvements to our grant making
• Performance Management & Management Information
• Learning & Continuous Improvement
• Grant making Risks & Issue Spotting
• Audit, Oversight & Compliance
• Leadership Collaboration & Strategic Alignment 

Interview details:

• Date: Week Commencing 20 July 2026
• Format: Online
• Location: UK-Wide 

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown. 

We will be hosting a briefing session on Monday 6th July, 12pm. To register for the session or for any questions about the recruitment process, please email the recruitment team.

How to apply: 

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. 

Essential Criteria: 

• Experience of leading a multi-disciplinary team. 
• Experience of embedding and establishing performance management frameworks.
• Strong knowledge of the funding cycle and implementing grant making best practice.
• Extensive experience of engaging effectively with a range of stakeholders.
• Excellent communication and negotiation skills, with an ability to communicate complex information to all levels of the business.
• Ability to build strong relationships, influence a range of stakeholders and build buy in to bring about changes for users and customers.
• Strong planning, priority setting and organisational skills within a complex environment.
• Forward-thinking and solutions-focused, able to balance immediate operational needs with long-term strategic goals. 

Equity, Diversity and Inclusion ​

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

About The Role

This is a role for someone who sees how things really work behind the scenes and can’t help spotting where they could work better. As Process Development Lead, you’ll sit right at the heart of Supporter Services and Fundraising operations, shaping how work flows end-to-end so it’s clearer, faster, more consistent and ultimately better for the people we support. You won’t just be tweaking processes, you’ll be joining the dots across teams, systems, suppliers and governance to build something that actually holds together at scale and stands up to scrutiny.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

A big part of this role is turning complexity into clarity. That means mapping what’s happening now, challenging where it doesn’t add value, and designing ways of working that people can actually follow and rely on. You’ll bring structure where it’s missing, whether that’s standard operating procedures, RACI models, dashboards or control frameworks but you’ll also know when something needs simplifying rather than adding another layer. Alongside this, you’ll take a leading role in how key fundraising suppliers are managed, making sure performance, compliance and value for money are properly understood and built into everyday operations, not treated as an afterthought.

Just as important is how you get things embedded. This isn’t a role where change sits in a document it has to land with people. You’ll be working closely with colleagues across Fundraising, Supporter Services, Finance, Procurement and Compliance, influencing without authority and building trust so that new ways of working actually stick. You’ll be the person who helps teams see the benefit in doing things differently, supports them through it, and keeps improving what’s already in place. If you’re someone who enjoys taking messy, inconsistent processes and turning them into something that works properly in the real world and then making sure it stays that way, this is where you’ll make your mark.

Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.

If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Head of Security & Resilience

Location: London (Hybrid)
Contract: Initial 6-Month Contract (Rolling)
Rate: £500–£650 per day

Lead Security, Resilience and Facilities Strategy

We are seeking an experienced Head of Security & Resilience to lead our cyber security, information security, business continuity, physical security, facilities management, estates, and organisational resilience functions.

This senior leadership role is responsible for protecting our people, assets, data, systems, and workplaces while ensuring the organisation remains resilient, compliant, and able to deliver critical services without disruption.

The Role

Reporting to the Director of IT & Business Services, you will develop and deliver an integrated security, resilience and facilities strategy aligned to organisational objectives and risk appetite.

You will provide strategic oversight across cyber security, business continuity, disaster recovery, physical security, facilities management and estates, ensuring robust governance, compliance and operational excellence. You will also lead enterprise risk management, incident response, crisis management and resilience planning across the organisation.

Key Responsibilities

• Lead the organisation's Security, Resilience and Facilities Management strategy.
• Oversee cyber security, information security, physical security, business continuity and disaster recovery.
• Manage estates and facilities services, including statutory compliance, planned preventative maintenance and contractor performance.
• Drive enterprise risk assessment, threat management and control assurance activities.
• Ensure compliance with relevant legislation, regulatory requirements and recognised security standards.
• Lead crisis management, incident response and resilience testing exercises.
• Manage key suppliers and third-party assurance arrangements.
• Provide strategic advice and reporting to senior leadership and governance forums.
• Develop high-performing teams and foster a culture of security, resilience and continuous improvement.

About You

You will be a proven leader with significant experience across security, resilience and risk management within a complex organisation.

You will bring:

• Extensive cyber security leadership experience.
• Strong knowledge of ISO 27001, NIST or equivalent frameworks.
• Experience of business continuity, disaster recovery and organisational resilience planning.
• Knowledge of Facilities Management and Estates, including statutory compliance and contractor management.
• Expertise in enterprise risk management, incident response and regulatory compliance.
• Strong stakeholder management skills with the ability to influence at Executive and Board level.
• Experience leading teams, managing suppliers and driving organisational change.
• The credibility and confidence to lead during major incidents and crisis situations.

What's on Offer?

• Opportunity to shape and lead a critical organisational function
• High-profile role with significant exposure to senior leadership
• Chance to make a lasting impact on organisational security, resilience and operational excellence

If you're an accomplished security and resilience leader looking for your next challenge, we'd love to hear from you.

We are excited to be recruiting a part-time Finance Coordinator to support the Finance team to 
fulfil day-to-day objectives and help the wider organisation to deliver its goals. This is a great 
opportunity to join The Brilliant Club Team at a time when we are moving into the delivery of our 
new Backing Brilliance strategy. 
The Finance Coordinator position will report to the Finance Manager. The role will manage a 
varied workload that includes checking and approving expenses, bank reconciliations, purchase 
invoices, maintaining purchase orders, support credit control, managing the Finance inbox and 
phone, responding to staff and supplier queries and supporting the Finance team with the 
departmental targets. The role requires an enthusiastic individual with an eye for detail and good 
interpersonal skills. 
The successful candidate will champion the charity’s values and embody them in interactions with 
colleagues and external stakeholders. To ensure excellent working relationships are maintained, 
they will be effective communicators with staff and external stakeholders. They will continually 
improve in their areas of responsibility, looking at how the Finance department can be more 
efficient and implementing new ideas. They will be positive and proactive, with a commitment to 
delivering excellent standards. 
While this role can be based in our London or Leeds offices, some travel will be required to London 
for events and to attend in-person meetings. 

About you 
The role will best suit someone who:

• Has experience in a similar finance role 
• Has good knowledge of Microsoft Excel 
• Is proactive and adaptable with a can-do attitude 
• Is able to work to tight deadlines and prioritise work appropriately
• Can communicate effectively with staff and stakeholders 
• Has experience of using accounting systems 
• Adheres to information security policies included in the charity’s ISO 27001 manual and 
• complete information security training 
• Has a demonstrable passion for furthering The Brilliant Club’s mission 
• Has or is working towards accounting qualifications e.g. AAT, part qualified CIMA etc 
• (desirable) 

At Latin American House (LAH), sound finances underpin everything we do, from free advice services for migrants navigating complex systems, to community-led cultural activities open to everyone. Our space hire, Saturday School, and other self-generated income, alongside donations, are what make it all possible, directly sustaining support for the people who need it most.

About us

LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.

About the role

This is a part-time, permanent role (14 hours per week) that sits at the heart of LAH's operations and administration. As our Bookkeeper, you will ensure our financial records are accurate, our compliance obligations are met, and our senior team has the reliable information they need to make good decisions.

Day to day, you will process invoices and payments, reconcile bank accounts, prepare records for our annual audit, manage our income tracking across all programmes, and support payroll administration, all using Xero. You will report directly to the Director and work closely with the wider team.

This is not a back-office role at a distance from our mission. You will be on-site with us, part of the team, and your work will be visible and valued.

What we are looking for

You will bring at least two years of bookkeeping experience, ideally in the voluntary sector, alongside a relevant accounting qualification (IAB, AAT or equivalent). You will be confident with accounting software (we use Xero), have a strong eye for detail, and be able to work independently while being a genuine team player.

Just as importantly, you will have an understanding of and commitment to the communities we serve, and you will bring that commitment to everything you do.

We are particularly encouraging applications from people with lived experience of migration, and welcome applications from racialised, disabled, working class and LGBTQ+ backgrounds.

Os ydych yn drefnydd sy’n canolbwyntio ar bobl ac yn mwynhau meithrin cysylltiadau a chreu effaith, byddem wrth ein bodd yn clywed gennych.

Volunteers are at the heart of our work. Each year, they support over 70,000 young people to build confidence, develop skills and explore their futures through insight talks, workshops and events. 

We’re looking for a Volunteer Coordinator to grow and support our network across Wales. This is a new role, created as we invest in strengthening how we recruit, prepare and engage our volunteers, with the opportunity to shape how this work develops. 

In this role, you’ll build relationships with employers, public sector organisations and community groups to recruit volunteers from a wide range of industries. You’ll manage onboarding, support volunteers to feel confident and well-prepared to work with young people, and work closely with our Volunteer Manager and Programme Team to match volunteers to opportunities across Wales. 

You’ll play a key part in ensuring volunteers have a positive, high-quality experience – providing ongoing support, responding to feedback, and helping us continuously improve how we engage and retain our network. Alongside this, you’ll track activity, maintain accurate records, and contribute to understanding our reach and impact. 

We’re looking for someone who is highly organised, proactive and great with people, confident building relationships, managing multiple priorities and communicating clearly. You’ll bring experience of working with volunteers, or in a coordination or partnership-focused role, and have a genuine motivation to support young people to achieve their potential. And, we'd love someone who is confident communicating in the medium of Welsh.

This role would suit someone who enjoys working collaboratively, is comfortable working across a wide geography, and is motivated by creating opportunities and delivering impact. 

If you’re motivated by purpose, confident bringing people together, and want to play a key role in expanding our impact across Wales, we’d love to hear from you. 

_____________________________________________

We carry out social media checks on shortlisted candidates as part of our recruitment process, using only publicly available information and in line with our data protection responsibilities.

While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across Wales face today.

Director

We are seeking an experienced and visionary Director to help lead a multi-award-winning charity into its next phase of growth and impact.

Position: Director
Salary: £52,500 - £57,500
Location: Hybrid – at least 4 days per week in the office (N7), with regular travel to prison sites
Hours: Full-time
Closing Date: 10th July 2026

About the Role

The charity supports people serving prison sentences through creative music and peer-led employment programmes. Working closely with the existing Director and Board of Trustees, you will help shape and deliver the organisation's strategic vision while ensuring the successful delivery of programmes across multiple prison sites.

Key responsibilities include:

• Leading strategic planning and organisational growth
• Developing and delivering fundraising and income generation strategies
• Securing grants, contracts and partnership opportunities
• Overseeing financial planning, budgeting and reporting
• Managing contracts and relationships with prison and sector partners
• Leading and supporting a dispersed team
• Acting as an ambassador for the organisation with funders and stakeholders

About You

You will be a strategic and hands-on leader with:

• Significant leadership experience within the charity, criminal justice or wider social impact sector.
• Experience as a senior leader, Director, CEO or member of a leadership team.
• A strong track record in fundraising, income generation and partnership development.
• Experience securing and managing contracts, organisational operations and financial oversight.
• Strong strategic, operational, and financial management skills.
• Experience leading and supporting dispersed teams in complex environments.
• A strong understanding of prisons, rehabilitation and the barriers faced by people within the criminal justice system or related sectors (homelessness, substance use, rehabilitation).
• Excellent communication, relationship-building and stakeholder management skills.
• Strategic thinking combined with a practical, hands-on approach.
• A genuine commitment to social justice and belief in the transformative power of creativity, music and peer-led support.

About the Organisation

Established in 2014, the charity delivers creative music and peer-led employment programmes in prisons across London, Kent, the Midlands and the North East. The organisation works alongside people facing significant barriers, helping them develop skills, confidence and pathways into employment while creating meaningful opportunities for long-term change.

Other roles you may have experience of could include: Chief Executive Officer, Deputy Chief Executive, Operations Director, Executive Director, Director of Services, Head of Programmes, Director of Operations, Managing Director, Director of Partnerships, Charity Director. #INDNFP

We welcome applications from people of all backgrounds and are committed to building an inclusive and diverse workforce.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.