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PCS is looking for effective and enthusiastic Member Response Team Administrators with experience of working in a busy customer-focused environment. As a Member Response Team Administrator, you will be the main point of contact for PCS members and union representatives seeking advice and guidance.
Our Member Response Team Administrators provide efficient office and administrative support, engaging with members, representatives and colleagues through various communication channels including phone and email, encouraging member retention and supporting the PCS ethos as an organising union.
Salary and Location
Successful candidates for the Member Response Team Administrator will be able to demonstrate:
The main duties of the Member Response Team Administrator role include:
The Member Response Team Administrator role operates on a hybrid working basis, with flexibility to work from home outside of peak periods. Due to key operational and democratic activity, attendance in the office is required daily from February to April each year, with additional in-office periods as needed. Outside of these times, hybrid working arrangements will apply in line with team requirements.
Closing date: at 12 midday on 14 April 2026
Applications must be received by the closing date and time specified.
Interviews will be held in person at PCS Birmingham: Thursday 7 May 2026
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM ADMINISTRATOR
Ref: 0526
Grade: Band 2, Region
Salary:
Spine points 41 - 37
Starting salary £36,646 p.a. rising to £40,901 p.a.
Location: PCS Birmingham
Purpose of the job:
As part of the support team, to assist in building union strength and health by providing office and administrative support to specialist and operational staff, in line with the PCS ethos as an organising union.
Responsible to: Member Response Team Leader
Responsible for: Not applicable
Contacts
External:
PCS Union Representatives, Members, Employer and Government Departments, Employees of other trade unions, Suppliers, Legal and other advisors, Media, other external contacts
Internal:
PCS staff and officials, Bargaining, Organising, Campaigning, Balloting, Finance and other internal departments
Main duties and responsibilities
1. Member Support
2. Telephony Support
3. Maintain CRM database
4. Office Support
5. Meetings, Conference, Election, Ballot and Events Arrangements
6. Teamwork
7. General
Person Specification: MEMBER RESPONSE TEAM ADMINISTRATOR
Ref: 0526
Date: March 2026
Location: PCS Birmingham
ESSENTIAL FACTORS
EXPERIENCE
TRAINING
(including continuous professional development)
KNOWLEDGE
SKILLS
OTHER
Join a team that's making a real difference.
Adfam is the leading national charity tackling the effects of alcohol, drug use or gambling on family members and friends. We improve life for thousands of people. One way we do this is by empowering families and friends to get the support they need.
We want anyone affected by someone else's drug or alcohol use or gambling problem to have the chance to benefit from healthy relationships, be part of a loving and supportive family and enjoy mental and physical wellbeing.
This role offers the opportunity to be part of a successful national remote service, offering support via the phone or Zoom to affected adults in the UK. We are looking to recruit experienced Family Support professionals to provide these virtual support sessions to individual family members and sometimes groups. We are offering a number of roles at 15-20 hours per week, across 3-5 days, including Wednesday and at least 2 evenings per week (Mon-Wed).
Experience in supporting family members affected by someone else’s substance use is essential, as is experience with assessing and managing risk. Ideally, you would also have experience of working to support parents with their parenting and / or those experiencing domestic abuse. We offer fixed hours part time contracts within a friendly and supportive team. Whilst based at home and requiring the ability to work autonomously, Adfam prides ourselves on our supportive team ethos and working culture.
This is a remote working position based at home.
Please note, although counselling skills and qualifications are welcome and valuable as part of a skillset for this role, these are not counselling roles. This is professional support work and requires additional experience or skills in substance use, social work, complex family work or a related field. The role requires directive and facilitative guidance and input. If you are a counsellor looking for typical counselling work, please do not apply for this role. Thank you.
Closing date: Sunday 19th April
Application packs can be downloaded from our website. Alternatively, please email us to request one.
Adfam actively welcomes applications from all sections of society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Interim Director of Fundraising & Engagement will provide strategic and operational leadership to support the development of sustainable income growth during a pivotal transitional period as the charity begins delivery of its organisational strategy to 2030.
Job Title: Interim Director of Fundraising & Engagement (9–12 months)
Organisation: Ben – Motor & Allied Trades Benevolent Fund (The Automotive Industry Charity)
Location: Remote, with UK travel as required
Contract: Fixed-term contract, 9–12 months
Salary: c£90,000
Reports to: Chief Executive Officer
Direct Reports: Fundraising, Supporter Engagement and Awareness & Experience function
This role is primarily focused on strengthening and scaling voluntary income, leading a fundraising function, and building a robust, future-proofed income engine across the UK automotive community.
Marketing & Communications will play a critical supporting responsibility, ensuring strong brand positioning, audience engagement, and compelling storytelling that underpins fundraising success.
The postholder will also shape the future fundraising operating model and support a smooth transition to a permanent Director.
Key Responsibilities
Fundraising Strategy & Income Growth
Supporter Engagement & Income Enablement
Marketing & Communications
Cross-Organisational Leadership
Team Leadership & Capacity Building
Key Deliverables (9–12 Months)
Person Specification
Experience
Knowledge & Understanding
Skills & Capabilities
Personal Attributes
Success Measures
To make a positive difference to people's lives within the automotive industry.
The client requests no contact from agencies or media sales.
About the role
We are looking for an experienced communications professional to drive and deliver our global communications strategy and maintain momentum across our target regions during a period of parental leave. This is an exciting role for someone who is passionate about improving global health and climate outcomes, enjoys activating a diverse range of stakeholders to achieve communications objectives and can support and motivate colleagues to deliver impactful work across different time zones.
Selection criteria
Essential:
Experience designing and implementing successful communications strategies that support the delivery of positive social, corporate or political change. We imagine the ideal candidate will have at least 8 years of experience, but we are open to consider candidates with less experience who possess the required skills.
A high level of strategic thinking and an understanding of how to leverage different campaigning approaches to achieve objectives, including community organising and knowledge brokering
The ability to translate complex information into clear, compelling and nuanced messaging
A proven track record of crafting and landing compelling stories in high-impact media that advance campaign objectives
Existing relationships with journalists in at least one relevant media area, such as news, health, sustainability or food
Experience managing communications teams in a collaborative and effective way, and a willingness to support colleagues from other teams to develop relevant skills
A general understanding of building decarbonisation and the energy transition
Fluency in English
The right to work in the country you live in (please note we are not able to offer sponsorship for a business visa or work permit at this time)
Desirable:
Knowledge of Spanish and/or French
A passion for food and cooking cultures
What we offer
A role in which you can have a tangible impact on global health and climate outcomes
The chance to join a supportive and inclusive team that combines their determination to improve health and climate outcomes with a rigorous and results-oriented approach to work
A flexible and supportive work environment
A diverse network of influential stakeholders in multiple countries
Competitive remuneration for the not-for-profit sector
Key responsibilities
Strategy
Deliver the existing global communications strategy, adapting where necessary in line with organisational priorities during the cover period, and develop associated implementation plans
Participate in broader campaign and organisational strategy development, contributing perspectives on the role of communications
Media
Build and maintain relationships with key media contacts
Select, brief and liaise with media spokespeople
Develop key media messaging and oversee the development of pitch content
Lead on media liaison for both reactive and proactive opportunities
Knowledge brokering
Coordinate the development and promotion of knowledge products, including case studies, research reports and toolkits
Management
Hire and manage contractors and agencies as necessary for the implementation of the communications strategy
Manage the Digital Communications Manager, and lead on the recruitment and management of any other communications professionals required as the GCC grows
Coordination
Coordinate with the wider team and coalition stakeholders to oversee the implementation of the communications strategy and to continuously refine it to reflect new opportunities and challenges
Reporting
Oversee the global communications budget forecasting
Contribute to internal and external reporting of the GCC’s communications activities
How to apply
Your cover letter should be no longer than two pages and it should outline why you are interested in this role and how you fit the selection criteria.
Please indicate ‘Head of Communications (parental leave cover)’ in the subject line.
Applications close Monday 30th March 2026.
We are committed to diversity and inclusion in our organisation. We strongly encourage candidates from historically disadvantaged or marginalised groups to apply.
Promoting universal access to safe and sustainable cooking.
Mental Health Triage Advisor
Do you have a level 3 qualification in health/social care or significant experience in a mental health-based field?
Join South Birmingham’s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield.
Position: Mental Health Triage Advisor
Location: Harborne (covering South Birmingham) /Hybrid
Hours: Part-time, 18.5 hours per week
Contract: 2 years fixed term
Salary: £27,000 per annum (pro rata)
Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.
Closing Date: Sunday 27th April (midnight)
Interview Date: 7th/8th May 2026
The Role
The service provides accessible, culturally competent mental health support to diverse communities through a range of brief interventions and therapeutic modalities.
You will support the delivery of timely, compassionate, and effective triage for people presenting with emotional wellbeing or mental health concerns. You will act as the first point of contact, gathering key information, assessing presenting needs, ensuring safe decision-making, and coordinating signposting or onward referral to appropriate community, or clinical services. Triage support will involve both telephone and community-based support as required and appropriate.
Duties and responsibilities include:
About You
You will have a level 3 qualification in health/social care or significant experience in a mental health-based field and experience of:
About the Organisation
Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.
You may also have experience in areas such as Mental Health, Mental Health and Wellbeing, Mental Health Support Worker. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Salary: Starting from £22,930 per annum, depending on experience
Hours: 35 hours per week
Contract: Permanent
Location: Combined home working and flexibly across Cleveland
Job Reference Number: 1676
A new and exciting opportunity has arisen within the organisation to provide administration to support Domestic Abuse case management interventions across Cleveland, as part of the Drive Project.
Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.
The post holder will look forward to a challenging and rewarding work environment, in which finding a balance between team working and utilising initiative is important. The ability to foster positive working relationships is essential. The post holder will be pedantic about attention to detail, be motivated and able to organise workloads, demonstrate a professional telephone manner and be able to liaise effectively with other teams and agencies.
The main purpose of the position is to facilitate the smooth running of the Domestic Abuse Perpetrator Panel by arranging the meetings and gathering and disseminating information shared by multi agency partner representatives.
Above all, you’ll be interested in becoming part of a diverse and energetic environment and welcome the opportunity to tackle challenges, look for solutions and ultimately work in a sector that impacts on people’s lives.
Police vetting maybe undertaken with the successful candidate.
All posts are subject to an enhanced DBS Disclosure.
For more details and to apply, please visit our website via the apply button.
Closing date: 1st April 2026.
Interviews will consist of an in-tray exercise and a formal interview panel.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Hybrid working (primarily remote, with occasional travel for meetings)
Join a large, complex organisation with a highly commercial and fast-paced retail environment, where a key revenue-generating division plays a central role in overall performance. This is a senior, strategic finance business partnering role, offering the opportunity to influence decision-making at the highest level while supporting growth, transformation, and long-term sustainability.
What you’ll do
• Act as a senior finance business partner to divisional leadership, providing insight to drive strategic decision-making
• Lead financial modelling, investment appraisal, and business case development for key retail projects and initiatives
• Support budgeting, forecasting, and long-term planning, including contribution-focused performance analysis
• Build and maintain strong relationships with senior stakeholders, acting as a trusted advisor across the retail division
• Oversee financial performance, identifying risks and opportunities while supporting cost optimisation and growth
• Contribute to transformation projects, including systems improvements and new approaches to income generation
What you’ll need
• Fully qualified accountant (ACA, ACCA, CIMA or equivalent)
• Strong commercial finance experience within a large, complex retail environment
• Proven ability to operate as a senior finance business partner, influencing senior stakeholders
• Advanced financial modelling, forecasting, and investment appraisal experience
• Experience managing or supporting others within a finance function
• A flexible, proactive approach with strong communication skills and the ability to operate in a fast-paced environment
Benefits and working pattern
• Primarily remote working with flexibility and occasional in-person meetings
• Senior, strategic role with high visibility across leadership teams
• Opportunity to work within a complex, multi-site retail environment
• Involvement in transformation and large-scale project work
• Competitive salary with potential flexibility for the right candidate
• Standard benefits package including pension and life assurance
If you’re looking for a senior finance business partnering role where you can influence strategy, work on high-impact projects, and operate in a commercially driven retail environment, apply now to be considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legacy and In Memory Fundraising Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Acorns Children's Hospice are looking for a Legacy and In-Memory Officer to develop and implement a marketing programme to grow and maximise gifts in wills and in memory/tribute fund giving.
About the Role
At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.
As Legacy and In Memory Officer, you will:
About You
What We Offer
Interviews are scheduled to be held on 21 April
You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.
As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.
Find out about our culture, career development, benefits and more here: Why Work for Acorns?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Seeking a person with a strong understanding of the UK Parliament and how parliamentary processes can be used to support campaigning.
Job description
Person specification
Essential
Desirable
Covid-19 has affected us all, but some communities were disproportionately impacted, including Black, Asian and minoritised ethnic communities and disabled people, so we particularly welcome and encourage applications from candidates from those backgrounds.
Please submit your CV and a covering letter explaining how you meet the essential criteria for this role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Monitoring and developing our Covid-19 Inquiry Recommendations Tracker, you will be an essential conduit for influencing policy and campaigns, part of a small but highly effective team.
Job description
Person specification
Essential
Desirable
Covid-19 has affected us all, but some communities were disproportionately impacted, including Black, Asian and minoritised ethnic communities and disabled people, so we particularly welcome and encourage applications from candidates from those backgrounds.
Please submit your CV and a covering letter explaining how you meet the essential criteria for this role.
The client requests no contact from agencies or media sales.
Do you have a strong background in property management, including good landlord & tenant experience and an excellent understanding and knowledge of property law? Then join Shelter as an Estates Surveyor and you could soon be playing a vital role at the heart of our Property and Facilities team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Our Property and Facilities team is responsible for ensuring Shelter’s estate is fit for purpose and fully compliant for its staff, volunteers and clients. We provide a full range of professional services, including acquisitions, disposals, rent and lease negotiations, rating, estates management, building surveying, strategic planning, budgeting, compliance, health & safety and facilities management. We also support all office and shop relocations, refurbishments and planned maintenance projects, while our portfolio comprises one freehold head office property in London, 24 leasehold offices and around 90 leasehold shops across England and Scotland.
About the role
You will be responsible for all property related matters across Scotland and England for our diverse portfolio. That will involve making regular site visits, with occasional overnight stays. As well as ensuring all lease events are managed and actioned and properties are safe, maintained and fully compliant, we’ll also rely on you to assist with the development and implementation of robust policies, processes and systems to help manage the estate in an efficient and cost-effective manner. In short, it’s an incredibly varied role that will see you make a real difference in how Shelter’s commercial estate is managed.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Role Specifics
You’ll need a degree level qualification in a surveying/property related discipline and full RICS membership. You’ll also need a good understanding of the planning process and building regulations approval system. The confidence to lead and manage multiple projects effectively and ensure they’re delivered on time and on budget, from inception to completion, is important too. Self-motivated, capable of working both unsupervised and as part of a team, and with a positive ‘can do’ attitude, providing solutions, giving sound property advice and negotiating effectively with a variety of key stakeholders comes naturally to you. What’s more, you have good computer literacy skills and are comfortable working with spreadsheets and data.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.