Back on Track is an independent charity and we run a learning centre in Manchester.  We work with people who experience disadvantage in our region and enable them to make positive changes that last.

This is an exciting opportunity to join a collaborative and positive management team.  We are looking for an experienced, resilient and dynamic contract manager who has the ability to build strong relationships with existing and new partner organisations and across sectors. 

A large part of our work relates to the criminal justice sector and working with people experiencing multiple disadvantage. Ideally you would have experience relevant to this as well as contract management experience. 

Job purpose

To manage existing contracts and team members, and contribute to the overall running of organisation.

To develop new partnerships and opportunities in key sectors such as criminal justice, health, work and skills and build effective relationships within the business community

Main place of work:

Swan Buildings, Manchester. The post holder will also be expected to visit other venues in Greater Manchester.

Closing date:

Midday on Monday 9th March 2020

To apply please download a job pack and application form from our website

(CVs not accepted):

Mustard Tree helps people to change their lives, secure better accommodation and economic wellbeing. Our focus is tackling both the causes and consequences of poverty and homelessness.

Role Purpose:

You will plan and execute communication plans both internally and externally, as well as be responsible for producing appropriate marketing materials, cases for support and management of the charity website. This will also involve coordination of relevant events, as well as being the contact point for all press enquiries.

You will also develop and maintain partnerships with corporate supporters, involving them in our work. In addition to fundraising, you will work with partners to develop avenues for Freedom trainee work placements, in-kind support and volunteering.

What you will be doing: Job Description

Main Responsibilities:

• Plan, edit and write content for a variety of communications mediums, such as regular email

  bulletins, website and leaflets and work on the layout of content.

• Management of digital infrastructure, social media strategy and advertising and promoting

  job vacancies internally and externally.

• Delivering and co-ordinating on a small number of events, both internally and externally as

  required.

• Manage press enquiries and be the contact point for all PR.

• To proactively undertake detailed research into each of your corporate prospects to better

  understand their strategic priorities/key drivers and to enable Mustard Tree to robustly seek

  to engage in a meaningful relationship with them.

• Visit new partners and be able to deliver successful presentation and pitches in order for

  Mustard Tree to be selected as a charity partner.

• To continue delivering work placement opportunities to Freedom Project trainees with

  existing Corporate Partners and develop new opportunities where possible.

• Produce appropriate marketing material, cases for support and other promotional material to

  build relationships with corporates, support appeals, events, and campaigns.

• Manage regular groups of corporate volunteers to engage them with Mustard Tree’s work

• To work with colleagues and staff in other departments to optimize potential corporate

  partnerships.

• To evaluate and record the success or otherwise of each partnership, demonstrating and

  sharing learning.

• Prepare and write regular progress reports to companies as required – ensuring that

  information is clearly and accurately presented and produced in a timely manner.

• Ensure effective administrative services to support and monitor our fundraising activities. This includes mail-merging, ensuring income is recorded accurately, mailing documents and thanking donors.

• To maintain accurate and up-to-date records on our CRM system, Thank Q so that the relationship can be tracked and monitored.

General Work duties:

• Support beneficiaries to develop ‘work ready’ skills and behaviours i.e. confidence, punctuality,time management, communication, teamwork and initiative

• Overseeing and working within health & safety guidelines and Mustard Tree policies and procedures

• Supporting other staff and departments and providing practical relief cover for work-streams

• Take responsibility for professional development, attending training courses as required

• Leading by example, embodying Mustard Tree cultures and values and representing the

  charity with external partners

• Contribute towards being an environmentally responsible organisation as part of day to day

  activities including recycling and supporting ‘paper-lite’ practices

• Other tasks and duties relevant to the role as required by the organisation

What we are looking for: Person Specification

Essential:

1. Experience in planning and implementing communications strategies and marketing materials

2. Excellent verbal and written communication skills, with confidence in presenting to different audiences as well as press management

3. University Degree in complementary field or equivalent experience

4. A proven track record of securing funds from companies, winning new business and knowledge of other areas of fundraising

5. Excellent relationship management and interpersonal skills

6. Proven ability to work on own initiative, meet objectives and tight deadlines under pressure

7. Enthusiastic and willing to work flexibly including some early evening and occasional weekend work

Desirable:

8. Understanding of the impact of homelessness, poverty and social exclusion

9. Line management experience

Fundraising Manager- Northern Care Alliance NHS Group (NCA)

The NCA has developed an ambitious strategy to develop and grow our Charitable income over the next five years. This will involve the establishment and development of a new charity fundraising team (5.8 WTE initially), to be led by the Fundraising Manager.

The NCA brings together over 19,000 staff and a range of hospital and community healthcare services across Salford Royal NHS Foundation Trust and Pennine Acute Hospitals NHS Trust under a group arrangement. The NCA covers the local communities of Salford, Oldham, Bury, Rochdale and North Manchester. 

This is an exciting time as we look to totally transform our charity’s visibility, including through new dedicated charity branding. The Fundraising Manager will play a crucial role, responsible for managing and implementing the NCA’s fundraising strategy and overseeing all of our fundraising activity. The role involves both line management and hands-on delivery across Individual Giving, Community Fundraising, Corporate and Trust sources.

The team will consist of fundraising, communications and marketing, and administrative staff. The charity’s purpose is to raise funds to enhance and improve the experience of patients and service users across our services. This will include general unrestricted fundraising as well as targeted campaigns focusing on our specialist services.

The post holder will be expected to utilise and leverage our existing key assets, in particular our local community, by delivering a place-based approach to our fundraising development to enhance the Charity’s local appeal.

The post is based at Salford Royal Hospital, but cross site working will be necessary.

Interviews will take place week commencing 9th March 2020

In line with the Trust’s Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, disability, nationality, religion, marital status, social back ground or trade union membership. However, as members of ethnicity minority groups and individuals with disabilities are currently under-represented at this level of post, we would encourage applications from members of these groups.  Appointment will be based on merit alone.

This is a new role within the organisation to help us drive forward our ambitions around becoming a world-leader in sustainable environmental management, ensuring our sustainable aims sit at the heart of everything we do.  We are committed to supporting an ambitious step-change around sustainability within our own productions and practices as well as within the wider cultural sector, acting as ambassadors for change.

To lead on development and delivery of a holistic strategy that embeds best practice in environmental sustainability as a core principle for MIF/The Factory.

- Develop a clear organisation-wide stance and strategy on environmental issues including sustainable event, venue and production management, travel, touring and partnerships

- Lead on championing and communicating the strategy at all levels from Board downwards including working with Marketing/Comms on internal and external advocacy and information campaigns

- Advise and work with all teams to integrate environmental sustainability into their work and create imaginative action plans to reduce environmental impact. Taking a lead role with advising on best practice systems, equipment and processes for The Factory

- Work with local suppliers and providers to make sure they have the best understanding of our requirements and work with them to achieve new and ambitious sustainable delivery streams

- Lead on organisational training, research and development around environmental sustainability to embed best practice in the work of all departments and ensure all teams can lead confident conversations about environmental sustainability with their key partners and stakeholders

- Work with key sector partners - such as the Manchester Arts Sustainability Team and Julie’s Bicycle – to help drive sector-based approaches to environmental sustainability

- Work to ensure that MIF/The Factory becomes a leader in the field and shares our work and learning with national and international networks

About us

Information rights are an increasingly important aspect of our society, whether that involves data security, protection from nuisance calls or rights of access to information held by public bodies.

The ICO is the UK’s independent public body focused on upholding information rights in the public interest. We are at the forefront of policy, guidance, direct advice to the public, and enforcement of the UK’s data protection and freedom of information laws; shaping how emerging technologies and information practices impact the lives of the UK public.

Our organisation has grown significantly in size over the last two years. This unprecedented growth means there is a continued need to have the right infrastructure in place, ensuring that we maintain the right people - in the right roles, with the right skills, and in sufficient number to meet the considerable demands placed upon us.

About the Role

We are seeking to recruit an Early Talent Development Manager to join our Workforce Development & Planning Department.

The department is responsible for learning and development, workforce planning and a range of people related projects which ensure that the ICO develops the capability and capacity of its growing workforce. It manages an extensive learning and development programme, an internal coaching programme and externally procured training as well as having responsibility for apprenticeships and staff wellbeing. As the department moves into the next phase of development, we are keen to recruit additional specialists to focus on key strategic priorities. This specific role will focus on developing, implementing and co-ordinating our early talent development programmes including: apprenticeships, graduate opportunities, internships and sandwich placements and other careers initiatives required to support the development of our future talent pipeline.

About You

You will have significant experience working within L&D, HR, apprenticeships or education and have a proven track record in designing and implementing development programmes. Degree educated or equivalent, you will have a good understanding of the UK apprenticeships legal context and awareness of the key issues in developing an early talent strategy. You will possess excellent organisational skills with the ability to prioritise activities and work independently whilst also supporting and drawing on the resources across the wider department.

With excellent communication skills, you will have the confidence and ability to represent the ICO at careers fairs and take a lead in delivering school, college and university presentations. As a key part of your role, you will establish and manage relationships with external training providers to ensure high quality and timely provision of learning programmes. You will also work in conjunction with our Leadership Development Manager to design and implement our aspiring leaders programme.

We’re looking for someone who has experience of providing both group and one to one developmental support and has the skills required to act as a mentor to our early talent programme participants. Your passion for personal development will be infectious, helping us to attract the very best talent to the ICO and supporting them to achieve their full potential.

Closing Date

Applications must be submitted by 23:59 on Sunday 1 March 2020

Please note if you are appointed to work with the ICO you will be required to complete security clearance processes. These include identity and qualification checks and a Basic Disclosure level check of unspent criminal convictions.

The ICO is committed to equal opportunities in employment and welcomes applications from all sections of the community.

This is an excellent opportunity for an experienced Operations Manager to join The Pankhurst Trust (Incorporating Manchester Women’s Aid) and lead our Health team, a key component of which is the IRIS programme.  The post holder will be responsible for leading the MWA IRIS team, delivering IRISi (IRIS national)  domestic abuse (DA) awareness foundation and Update training to all staff, clinical and non-clinical in Manchester General Practice (GP) surgeries,  to improve their identification and referral of patients suffering domestic abuse presenting in a General Practice. The post holder will lead the city-wide programme and be responsible for building and maintaining effective relationships with commissioners, general practice teams and health partners.

The Health Lead manager is also responsible for MiDASS, embedded within the midwifery departments of 2 of Manchester’s maternity hospitals to reduce the harm of DA on mothers and their babies.

About us:

PTMWA is a women-led organisation whose vision is to ensure that people, suffering, or at risk of domestic abuse receive appropriate support. We assist recovery by providing safe accommodation, specialist support services and by working in partnership with other agencies. We also run the only museum dedicated to telling the story of women’s fight for the right to vote at our Pankhurst Centre headquarters.

We are a diverse organisation with 28% of our staff coming from BAME and 20% from LGBT communities. We span the generations with 11% of staff being aged 18-24 and 25% aged 55-64. 11% of staff identify as having a disability.

Our staff, volunteers and service users have recently taken time to reflect on who we are and what we do when we are at our best. This reflection showed that we can proudly claim to be: 

Courageous by challenging inequality, stepping forward and making change

Affirming by supporting and inspiring, paying attention to discover what matters

Generous by sharing our skills, creating energetic positive links, and thriving together

Rooted by being secure in our communities, participating and nurturing a sense of belonging

About You:

We are looking to recruit someone who has experience of working with health care professionals leading and managing a team, risk management, safeguarding, monitoring and evaluation and service improvement. The person will demonstrate leadership and vision in managing staff and the health projects within PTMWA. These include the IRIS project working with GP surgeries and their staff and the MiDASS project based within midwifery departments.  Excellent interpersonal skills and a collaborative management style will be essential. You will be joining a strong, well-established, team with a wide and varied skill set. You will enjoy a challenge and actively participate in delivering and developing services of the highest standard. You will be expected to be involved in research, development and bid writing to sustain and grow our health offer and team.

About the role:

The main responsibilities will include:

Strategic Management by leading the IRIS and MiDASS programmes to ensure high quality one to one support services and developing and maintaining an effective working relationship with commissioners, partners and other stakeholders to achieve the best outcomes for service users. You will also represent the IRIS project at local, regional and national level.

Operational Management by ensuring high quality, effective DA awareness training is delivered to all practice staff in participating GP surgeries. You will ensure that the work of all members of the IRIS and health team meets required standards

Leading a Successful Project by monitoring performance and evaluation of the service to measure the projects output and support the organisation to meet its contractual requirements and comply with all PTMWA policies and procedures.

This role has been assessed and confirmed as open to women only under the Equality Act 2010, schedule 9, part 1

Hours of work: 35 per week

Salary: £33 139.00 per annum

Duration: permanent subject to funding

Annual Leave: 25 days plus Bank Holidays, pro rata for part-time workers

We are working with a social mobility charity which helps bright, disadvantaged young people through training and supported employment with major firms. They ensure that those at risk of under-employment find careers that match their ambition and ability.

Our client is recruiting for an Employment Relationship Manager to lead their innovative employment initiative, developing and maintaining the charity's relationships with employers in the North West of England. You will be based in Manchester and will need to be willing to travel to different locations in the North West.

As the Employment Relationship Manager, you will be responsible for engaging and building relationships with potential employers, managing and negotiating a smooth recruitment process for the young people into well paid roles. You will manage and support employers throughout the apprenticeship/placement as well as acting as their main point of contact for the charity.

A strong knowledge of the latest recruitment processes and requirements for school leaver programmes is essential and an existing knowledge of employers and network in the North West will be advantageous. A strong interest in and knowledge of the issues that affect social mobility is also a key requirement.

To be considered for this role, you will need to be an exceptional relationship and stakeholder manager with a proven track record of partnership work within Education or Employability sectors.

If this role sounds of interest to you, please initially send your CV to [email protected]

Operations Manager - Insurance

You’ll join them as an Operations Manager, responsible for the operational teams and support services delivering an exceptional and efficient end to end member experience.

Operations Manager Responsibilities:

- You will lead the end to end member experience supporting multiple products and services working across the organisation and different teams to ensure full alignment and seamless service.
- Develop and influence procedures to ensure best practice is adopted.
- Head the teams providing first line service and support across membership, claims, training and risk management (c12 people) to provide a seamless membership experience.
- Provide direct line people leadership of the service teams, setting and achieving objectives and experience measures by energetically leading and developing team members to ensure they are motivated, engaged and high performing; undertaking 121 meetings, overseeing individual and team development plans, conducting appraisals, team meetings etc.
- Develop, mentor and motivate direct reports to ensure they work effectively to deliver their service requirements.
- Recommend improvements in the organisation including resourcing, training etc.
- Lead effective communication and cross-functional working between internal departments to improve performance, compliance and an aligned experience.
- Identify, manage and report risks to ensure ongoing operational resilience and escalation of issues as required for appropriate oversight as well as ownership of the organisational complaints process.
- Conduct regular needs-assessments, performance reviews, capacity planning and cost / benefit analyses to

Operations Manager Requirements:

- Recent and proven experience within a busy customer service environment, latterly at a senior level.
- Proven success in managing a team of customer service professionals.
- Exceptional people and change leadership skills.
- Proficiency in MS Office and call centre equipment / software programmes.
- Demonstrable experience of successful management and application of continuous / business improvement techniques and process.
- Knowledge of performance evaluation and customer service metrics.
- Experience of working within a regulated environment.
- Experience of using a CRM system.
- Solid understanding of reporting and budgeting procedures.
- Excellent people management, leadership, coaching and motivation skills.
- Ability to drive change and process improvement.

They are an equal opportunities employer. They encourage applications whatever your background – be it educational background, disability, gender, age, sexual orientation, race, religion or belief.

No external agencies please.

About our client:

Our client is a mutual insurance company founded in 1865 and run by experience veterinary surgeons on behalf of the veterinary profession. A Member is not just a customer and we work hard to uphold their personal and practice reputation.

They provide professional indemnity insurance to the practice profession and insure against the effects of claims of negligence. They help their Members develop through advice and guidance, publications and training.

Location: Knutsford. Cheshire, WA16 8XZ

Job type: Full Time, Permanent, 35 hours per week, 9 a.m. to 5 p.m.

Salary: £50,000.00 to £53,000.00 dependent on experience

You may have experience of the following: Insurance Operations Manager, Insurance Customer Service Manager, Contact Centre Manager, Insurance Manager, Call Centre Manager, etc.

Ref: 92092

HeadStart Programme Manager, 37 hours per week (Contract)
Manchester, Greater Manchester
Grade 3: £26,682 - £29,280 per annum

Temporary maternity cover contract which is expected to be until 31st March 2021

HeadStart is a bold initiative, which seeks to address the challenges of social segregation and youth employability in society. Delivered by Family Action, the HeadStart programme offers diverse groups of 16-19 year olds the opportunity to develop their employability skills through volunteering and professional workshops and then rewards their social action with interviews for paid work with partner businesses.

We are looking for a dynamic, innovative and enthusiastic HeadStart Programme Manager who will use their excellent skills in people and project management to set up and deliver the HeadStart programme in their region.

HeadStart is going through an exciting period of transition and growth; therefore, the successful candidate will need to demonstrate their ability to flourish in an innovative and changeable environment. This is a fantastic opportunity to join an entrepreneurial and innovative team, grow in a dynamic and supportive environment and contribute to an exciting programme for social change.

Our Values:

People focus, mutual respect, excellence in all we do and a can-do attitude.

If you can relate to these and have the necessary skills and attitude, we can offer you:

- A competitive salary, leave entitlement and pension scheme
- Career development opportunities
- A full induction and on-going quality training
- The opportunity to become part of Family Action initiatives
- Flexible working hours
- Managed workloads with regular supportive and reflective supervision

For information on the filtering criteria and further information about the role, including the benefits we offer, please select the apply button shown and download the person and job spec prior to completing your application.

Closing date: 5th March 2020, 10am
Interview date: TBC

Family Action offers good working conditions, a comprehensive training programme and final salary pension scheme. We welcome applications from all sections of the community.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Senior Project Manager, Programme Manager, Youth Employment Programme Manager, Social Mobility Programme Manager, Regional Programme Manager, or Employability Programme Manager.

Are you looking for the next step in your Charity career? Eden Brown is currently recruiting for a Major Donor Manager to join a much loved Charity in Manchester to develop and lead on a successful Major Donor Programme. You will be working closely with the Head of Major Relationships to secure income from Major Donors as well as build good relationships with high level stakeholders.
You will be responsible for growing a sustainable Major Donor funding pipeline and will be tasked with researching to support new business. You must be able to present capital appeals and prospects to Major Donor's with confidence and also be involved in a comprehensive list of the Charitie's fundraising events.
You will be joining an established, friendly fundraising team and will be based in South Manchester.
As Major Donor Manager you will need strong people management skills and also have experience of working towards KPI's and delivering strategies.
To be successful in this role you will have a proven track record of exceeding Fundraising targets and three years experience in a Major Donor role. You must be an excellent team player and also have experience of managing high value strategic funder relationships. This really is an exciting time to join a Charity with exciting growth plans, please call Laura iliff on 01132207542 for more information. Please note the closing date for this role is the 28th February 2020.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Agency in relation to this vacancy.

TPP are currently supporting an excellent healthcare charity in their search for a Major Donor Manager based in Manchester.

As Major Donor Manager you will work closely with the Head of Major Relationships to devise and implement a major donor fundraising strategy.

Building relationships with a range of HNWI's, you will secure five and six-figure donations to raise income and increase the profile of the charity.

A chance to be innovative within a role, you will get to create a programme of fundraising events, activities and products to engage major donors.

To be successful, you will have:

• Proven major donor fundraising experience
• Ideally evidence of growing an income stream and building new relationships
• Excellent networking and conversational skills
• Confidence to work both within a team and autonomously

An excellent opportunity for an experienced major donor fundraiser who is looking to have more autonomy, this is not one to be missed!

How to apply:

Closing date - 28^th February 2020

If you would like to apply to this position please click apply or get in touch at [email protected] today!

To provide a comprehensive service to managers and employees, and to drive both HR operations and the delivery of strategic objectives. Working with a broad range of stakeholders to develop and agree HR plans and embed them into the organisation.

- Work in partnership with the senior management to take an active and accountable part in decision making processes that impact people and deliver change management processes as required

• Coach and build the capability of leaders and managers on all people matters helping them to understand, assess and improve the capability and capacity of their teams
• Lead on the development, implementation and review of organisational policies and procedures. In particular keeping up to date with relevant employment legislation which may impact such policies & procedures
• Manage and develop the HR Information systems to streamline and automate transactional HR process and provide meaningful management information and metrics
• Supporting the senior management to deepen their understanding of the health of the organisation, using employee engagement tools to offer insight
• Leading on the development and implementation of a Learning & Development strategy in line with the organisation’s business plan
• Provide professional challenge and support to leadership teams to manage, develop and evaluate workforce performance, identify areas for improvement and plan effective solutions for change
• Oversee the job evaluation and pay process for the organisation, ensuring job descriptions, pay ranges and market rates are kept updated
• Be the lead on the recruitment for permanent and fixed term staffing, working alongside the HR Coordinator to deliver a fair recruitment and selection process, ensuring compliance with legislative requirements, as well as ensuring applications from under-represented groups are encouraged
• Build and maintain HR networks, particularly in the cultural sector, and collaborative working practices across the city, the region and beyond
• Training and talent development will be central to the organisation as we approach The Factory. All job roles are expected to engage with our training and development activity, be willing to support our training programmes

We have an exciting opportunity for a Manager working in our Student Development Department. The Student Activities Manager will lead our Activities team in their work supporting student leaders running societies, halls of residence committess and our student media outlets. This is a significant role for someone who'll be excited to be part of the largest Students' Union in the UK.  With over 400 societies, 16 halls committees, and three media outlets this role is suited to someone who appreciates the impact that student-led activities can have on the student experience.

The priority will be to create consistency and encourage collaboration between various student groups. The successful candidate will be able to develop and deliver engaging and fulfilling training and support for student leaders.

The role requires someone who is able to offer excellent line management that encourages innovation and drives the high performance of their team. Natural people skills and an ability to influence and inspire is also important.

Mustard Tree aims to combat poverty and create life transforming opportunities for people who are homeless, or are at risk of becoming homeless.

Role Purpose
Working directly to the CEO, leading the services functions within Mustard Tree. This includes managing the Crisis provision, Freedom team and voucher schemes including Food Club. Represent the values of the charity both internally and externally, contributing to the Management team and overall development of the charity.

What you will be doing: Job Description

Referrals and Partnerships

• Develop an understanding of beneficiary numbers and needs and reflect these in the support services provided by the Mustard Tree through an integrated approach

• Manage referrals from incoming agencies including job centres, GPs, social care, work programme, mental health, drug and alcohol teams, churches

• Build relationships with external statutory and 3rd sector agencies to encourage referrals and signposting

Managing Services

• Manage the ‘Welcome’ function of the charity including reception and enquiries in line with our values and for all volunteers, guests and partners

• Manage the crisis provision within the charity for rough sleepers, asylum seekers and people in need including 121 support, help with finding emergency accommodation, action planning, provision of food and clothing and referrals to other agencies

• Manage the voucher plus schemes within the Mustard Tree including people on benefits, new tenancies and evaluate how we can best support people on low/minimum wage including decisions on gifting

• Manage the Freedom support team including referrals, assessments, 121s, safeguarding, incident management, work placements, Next Steps planning and exit strategies

• Work to budgets and manage day to day finances including petty cash, Freedom Volunteer expenses and the Freedom crisis fund.

Development of People

• Line manage all Freedom and support services staff, ensuring they are appropriately trained in order to carry out their duties within the charity

• Manage the Freedom team to support the Freedom trainees in the realisation of personal progression goals including induction and training.

• Maintain positive relationships with other Mustard Tree managers and providing occasional cover if required

Reporting and Outcomes

• Promote Mustard Tree values and develop suggestion boxes, monthly service user meetings and proactively communicate updates to the rest of Mustard Tree.

• Provide outcome monitoring for all Freedom trainees, Crisis provision, Voucher plus schemes, Reception, Helpdesk and other services as required using our database and reporting mechanisms.

• Work with the fundraising team and CEO to embed new services provision in line with funding received and provide tailored contract reporting information

Health and Safety

• Fulfil role of Safeguarding Officer (along with CEO and other managers) and provide guidance for the rest of the charity

• Manage the health and safety requirements of the support services including risk assessments, lone working policy, staff wellbeing and incident management

• Manage an effective signing in and out process and weekly rota for trainees

General Work duties:

• Support Freedom trainees to develop skills and behaviours and feel part of the community

• Work within health & safety guidelines and Mustard Tree policies and procedures

• Supporting other staff and departments and provide practical relief cover for work-streams

• Take responsibility for professional development, attending training courses as required

• Leading by example, embodying Mustard Tree values and represent the charity as required

• Contribute towards being an environmentally responsible organisation as part of day to day activities

  including recycling and supporting ‘paper-lite’ practices

• Other tasks and duties relevant to the role as required by the organisation

What we are looking for: Person Specification

Essential:

1. Minimum of 5 years’ experience working in front line roles within 3rd sector/charity or similar

2. Experience of delivering a person-centred approach when supporting people with welfare issues

3. Ability to build relationships, develop external partnerships and represent an organisation positively

4. Good verbal and written communication skills including presentation and report writing

5. IT literacy including Microsoft word and excel and good administration skills

6. Knowledge of health and safety regulations, safeguarding, incident management and governance

Desirable:

7. Minimum of 2 years’ experience in a management role

8. Experience of working with and managing volunteers

9. Social Care / Community / business Level 3 qualification or a university level degree