Policy development jobs

Join a Values-Led Charity Making a Difference

The Frank Parkinson Yorkshire Trust is a long-established almshouse charity providing high-quality independent living accommodation for older people in Guiseley. Home to 44 residents, our attractive and well-maintained site offers more than housing – it provides a safe, supportive community where people can live independently with dignity and confidence.

We are looking for an enthusiastic and compassionate Housing Officer to join our small, dedicated team. This is an opportunity to take ownership of a varied and rewarding role, combining housing management, resident engagement, estate management, and community development.

About the Role

Reporting to the Head of Operations, you will lead the day-to-day housing management and estate services across our site. You will build positive relationships with residents, support their wellbeing and independence, ensure homes and communal areas are safe and well managed, and help create a vibrant community environment.

This is a hands-on role suited to someone who enjoys working closely with people, takes pride in delivering excellent services, and can balance resident support with professional housing management responsibilities.

Key Responsibilities

· Manage housing applications, allocations, viewings, sign-ups, and empty homes.

· Carry out regular resident visits to support wellbeing, independence, and tenancy sustainability.

· Lead day-to-day estate management activities and property inspections.

· Monitor repairs, contractors, and compliance activities to ensure high standards are maintained.

· Respond effectively to resident enquiries, concerns, complaints, and safeguarding matters.

· Maintain accurate records and support housing, health and safety, and compliance requirements.

· Organise resident events, engagement activities, and community initiatives.

· Build positive relationships with residents, families, contractors, local organisations, and partner agencies.

· Contribute to service improvements and support reporting for senior management and Trustees.

· Provide occasional support outside normal working hours in emergency situations, with time off in lieu provided.

What We’re Looking For

We are seeking someone who:

· Has experience in housing, property, community, support, or customer-focused services.

· Enjoys working directly with older people and supporting independent living.

· Has excellent communication, organisational, and problem-solving skills.

· Can work independently while contributing positively to a small team.

· Demonstrates empathy, professionalism, and sound judgement.

· Is confident managing competing priorities and maintaining accurate records.

· Understands the importance of safeguarding, health and safety, and resident wellbeing.

Why Join Us?

At The Frank Parkinson Yorkshire Trust, you’ll be part of a small organisation where your contribution is visible, valued, and genuinely makes a difference.

The National Lottery Community Fund is seeking a Salesforce Administrator to support the ongoing development, administration and optimisation of our core grant-making platform. Based within our Technology team, this role is pivotal to ensuring our Salesforce environment remains secure, reliable and responsive to the needs of colleagues across the organisation.

As the UK’s largest community funder, we process a high volume of funding applications each year, supporting projects that benefit millions of people and help communities to thrive. Delivering this depends on dependable, well-governed technology. As a Salesforce Administrator, you will play a key role in maintaining and enhancing our Grant Management System (GMS), helping to ensure it continues to support the Community Fund’s vital work effectively and efficiently.

​Working as part of a multidisciplinary team, you will administer and configure Salesforce Lightning, manage user access and permissions, and help maintain the stability, security and integrity of the platform. Working closely with product, delivery and business colleagues, you will contribute to the ongoing evolution of GMS through configuration, automation, support and continuous improvement, ensuring the platform delivers maximum value to its users.

Key responsibilities include:

• Design, configure and optimise Salesforce solutions, including workflows, automations, integrations and connectivity with internal and external APIs.
   
• ​Manage and enhance platform functionality, ensuring solutions are scalable, secure and aligned to business requirements.
   
• ​Advise and support colleagues on Salesforce capabilities, best practice and effective use of the platform.
   
• Develop and maintain user guidance, knowledge sharing and training materials to drive user adoption and self-service.
   
• Provide day-to-day administration and technical support for a user community of around 750 colleagues across the UK, ensuring a high-quality and responsive support service.
   
• Investigate, troubleshoot and resolve platform issues, taking ownership through to successful resolution.
   
• Act as a key point of contact for Salesforce platform support, working closely with Salesforce Customer Support, third-party partners and suppliers where required.​

This is an exciting opportunity for an experienced Salesforce Administrator to shape and improve a business-critical platform that underpins the Fund’s grant-making activities. You will bring strong Salesforce administration expertise, analytical skills and a collaborative approach, helping colleagues get the most from our grant management system through expert advice, continuous improvement and user-focused support.

​Interview details:

• Date: W/C 10th August 2026
• Format: Online
• Location: UK Wide

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

For an informal discussion about the role, please contact the recruitment team​

If you have any questions about the recruitment process, please email the recrutiment team​

​How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

​Essential Criteria:

• Proven experience of configuring and administering Salesforce Lightning, including user management, permissions and security controls.
   
• Extensive experience designing, building, testing, maintaining and troubleshooting complex process Flows and automations.
   
• Strong knowledge of data management, including data import and export tools, migrations, data quality, deduplication, reporting and dashboard development.
   
• Demonstrable experience investigating, diagnosing and resolving complex issues, and delivering a responsive and high-quality support service to users and stakeholders.
   
• Experienced in configuring, managing and supporting Salesforce integrations and AppExchange solutions including tools such as Conga, Gearset, Spanning, and WithSecure.
   
• Proven ability to work effectively with Salesforce implementation partners, consultants and third-party vendors to deliver platform enhancements, integrations and support services.
   
• Strong stakeholder communication skills, with the ability to gather, analyse and document business requirements, translating them to effective solutions and process improvements.
   
• Hold a current Salesforce Administrator certification, or an equivalent recognised Salesforce credential. 

​Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

Family Support Worker – Thames Valley

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

Thames Valley and surrounding areas.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Thames Valley Care Team to families in the local area, at a time where they need it most.

Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Time off in Lieu

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes

• A recommend a friend recruitment bonus scheme

• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Help us grow our corporate income, building transformational partnerships and accelerating Habitat GB's mission to tackle housing poverty around the world.

This is an exceptional opportunity to join Habitat for Humanity Great Britain at a pivotal moment in our growth. We have ambitious plans to significantly increase our impact, expand our profile and unlock substantial new investment from the private sector. To do this, we are seeking an experienced, entrepreneurial and relationship-driven Head of Corporate Partnerships to lead the next phase of our corporate fundraising journey.

Reporting to the Director of Fundraising & Partnerships, you will lead the development and delivery of a high-value corporate partnerships strategy, personally securing and growing six-figure and multi-year partnerships with some of the UK's most influential companies. You'll build on strong foundations while creating new opportunities for businesses to engage with one of the world's leading housing and community development organisations.

This is an exciting opportunity to combine strategic leadership with hands-on income generation. You will lead a growing team, shape future investment in the function, and drive delivery of ambitious targets, including £1.3 million in corporate income and more than £500,000 in new business in year one, helping to achieve our ambition to double corporate income over the next three years.

As part of the global Habitat for Humanity network, you'll be able to offer corporate partners compelling opportunities spanning housing, climate resilience, community development, employee engagement and international volunteering. Few charities can match the scale, reach and tangible impact of the partnerships you will create.

We are looking for an outstanding fundraiser and leader with a track record of securing significant corporate partnerships, building high-performing pipelines and inspiring teams to deliver ambitious targets. In return, you'll join a passionate, values-led organisation where your work will directly help more families access the safety, security and opportunity of a decent home.

If you're excited by growth, motivated by impact and ready to build something extraordinary, we'd love to hear from you.

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Start your Habitat journey here…

We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat before submitting an application.

To apply for the role, please send us your CV and a supporting statement (max two sides of A4).

Job Purpose

 The Head of Corporate Partnerships is accountable for delivering substantial and sustained income growth from the private sector, with clear ownership of income targets, pipeline strength and conversion performance.

The role will lead the development and execution of a high-value, ESG-aligned corporate partnerships strategy, focused on securing and growing six-figure and multi-year partnerships. Combining strategic leadership with hands-on delivery, the postholder will personally lead priority opportunities while building a high-performing, commercially focused function capable of doubling corporate income over a three-year period.

Working closely with the Director of Fundraising & Partnerships, the role will strengthen Habitat GB’s position as a partner of choice for purpose-driven businesses, leveraging the global Habitat network to deliver scalable, high-impact partnerships

Key Accountabilities/Responsibilities:

Corporate Partnerships Strategy & Growth

· Develop, implement and continuously refine a high-value corporate partnerships strategy aligned to organisational growth ambitions

· Deliver significant year-on-year income growth, contributing to the target to double corporate income within three years

· Lead the development of market-leading ESG-aligned partnership propositions, linked to SDGs, climate resilience and inclusive housing

· Identify, prioritise and unlock opportunities with UK-headquartered multinationals and national corporate partners

· Leverage the global Habitat network to secure multi-country and scalable partnership opportunities

Income Generation & New Business Delivery

· Personally lead the end-to-end development of strategic partnerships—from prospect identification through to negotiation and contract

· Secure six-figure and multi-year partnerships aligned to organisational priorities

· Deliver against agreed annual income and new business targets (anticipated to be £1.3m and £500k+ in year one), with a clear trajectory for sustained growth.

· Build and maintain a robust pipeline with a minimum 3–5x coverage ratio, ensuring consistent delivery against targets

· Apply disciplined prospect qualification, prioritisation and conversion methodologies

· Lead complex, high-value negotiations and partnership design

Pipeline Management, Forecasting & Performance

· Own and manage a dynamic, data-driven pipeline, using CRM systems and performance insights to inform decision-making

· Track and report on pipeline health, conversion rates, income forecasting and return on investment

· Work collaboratively with Finance to ensure accurate income forecasting, budgeting and reporting. Embed structured pipeline reviews and performance management processes.

· Ensure accurate forecasting and proactive management of risks and opportunities.

Partnership Management & Strategic Account Growth

· Oversee the strategic management, renewal and year-on-year growth of existing partnerships

· Drive increased partnership value through upsell, cross-portfolio engagement and multi-year agreements

· Ensure strong retention rates and long-term partner engagement

· Act as senior relationship lead for flagship and high-value accounts

· Maximise value through integrated opportunities including employee engagement, brand alignment, volunteering and digital activation

Global Volunteering Programme

• Provide strategic oversight of Habitat GB's Global Volunteering programme, ensuring it supports organisational income, engagement and partnership objectives
• Line manage the Volunteer Coordinator and support the effective delivery, growth and performance of the programme
• Ensure appropriate systems, processes, risk management and safeguarding measures are in place to support the safe and effective operation of the programme
• Embed Global Volunteering opportunities within corporate partnerships and supporter engagement activity to maximise participation, income and impact

Team Leadership & Capability Building

· Lead and develop the Corporate Partnerships team, currently comprising the New Business Manager and Volunteer Coordinator, with planned responsibility for the Corporate Partnerships Manager and New Business Executive roles as these positions are recruited

· Set clear objectives, KPIs and expectations aligned to income delivery and pipeline development

· Build a high-performing, accountable and commercially focused team culture

· Support capability development in pipeline management, negotiation and partnership growth

· Ensure effective use of systems, data and insight across the function

Proposition Development & Cross-Organisational Leadership

· Work collaboratively with Impact and Programmes teams, as well as other Fundraising & Partnerships colleagues to develop compelling, tailored partnership propositions

· Influence and align senior internal stakeholders to prioritise and deliver high-value opportunities

· Ensure all partnership propositions clearly articulate impact, value and alignment with corporate ESG priorities

· Drive innovation in corporate partnership “products”, responding to evolving market demand

External Profile, Influence & Market Positioning

· Position Habitat GB as a leading partner for corporate social impact and ESG-driven collaboration

· Build and maintain strong relationships with senior corporate stakeholders and decision-makers

· Represent Habitat GB at external forums, events and networks to build visibility and generate opportunities

· Contribute to thought leadership and sector engagement

Risk, Compliance & Due Diligence

· Ensure robust corporate due diligence processes and proactive management of reputational risk

· Maintain compliance with fundraising regulation, ethical standards and organisational policies

· Protect and enhance Habitat GB’s brand through careful partner selection and management

Person profile:

· Proven track record of securing six-figure+ corporate partnerships, including complex, strategic and multi-year deals

· Significant experience in corporate fundraising, partnerships or business development in a charitable or other relevant context

· Demonstrable success in building and converting high-value pipelines

· Experience managing and growing strategic partnerships and key accounts

· Experience leading complex negotiations and high-level stakeholder engagement

· Experience of line management or leading high-performing teams, including leading teams through growth, change or transformation

· Strong understanding of corporate fundraising, ESG, CSR and sustainability agendas

· Commercially astute with the ability to align corporate objectives and social impact

· Strong understanding of pipeline management, forecasting and performance metrics

· Excellent written and verbal communication skills, with the ability to influence at senior level

· Highly delivery-focused, with a strong track record of meeting or exceeding income targets

· Strategic thinker with the ability to translate strategy into measurable results

· Strong relationship builder with credibility at senior/executive level

· Data-driven and disciplined in pipeline and performance management

· Creative and solution-oriented in developing partnership propositions

· Strong influencing skills in complex and matrix environments

· Results-driven, resilient and accountable

· High integrity, professionalism and sound judgement

· Strong alignment with Habitat GB’s mission and values

· Collaborative, inclusive and values-led leadership style

· Commitment to equality, diversity, safeguarding and ethical practice

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

About the Role:

We are looking for an experienced Creative Copywriter with a talent for developing compelling campaign concepts and communications that inspire action, deepen engagement, and grow fundraising income across audiences and channels.

Working as part of a friendly creative team alongside two designers, another copywriter, and a creative manager, you will develop strategically effective copy for fundraising campaigns, brand storytelling, digital marketing and supporter communications. You will play a key role in translating complex global issues into galvanising, accessible, human-centred narratives that motivate our audiences into action.

This role is ideal for someone with a deep desire to drive positive change and who combines excellent writing skills with strong conceptual thinking. You should be adept at tailoring narratives to resonate with diverse audiences, adapting your approach to meet differing needs and contexts.

Accountabilities:

Strategic storytelling and narrative

• Create engaging stories and case studies from raw transcripts and content gathered from across the organisation.
• Transform impact data and programme information – including methodology, context, needs, results and learning – into emotionally resonant narratives aligned with Practical Action’s strategic objectives.
• Ensure Practical Action’s tone of voice consistently reflects our organisational values and ethos, while embedding ethical storytelling standards across our communications.
• Convey Practical Action’s unique approach and value proposition in impactful, galvanising ways that further our mission to start the big changes the world urgently needs.

 Campaign development and delivery

 Develop original creative concepts for fundraising and brand campaigns that express the distinctiveness of Practical Action in a galvanising way.

• Collaborate with others in the creative team, the wider marketing directorate, and colleagues across the organisation to plan and deliver impactful multi-channel work.
• Write insights-based and results-oriented copy for a range of applications and audiences, including print and digital fundraising appeals, email and website content, and video scripts.
• Work collaboratively with multiple teams to shape campaign messaging, from initial concept through to production and sign-off.

 Brand tone of voice and stewardship

 · Maintain a consistent, compelling and emotionally resonant tone across channels, while adapting style and storytelling angles for different audiences, including individual giving supporters, institutional donors, and corporate and philanthropic partners.

· Bring our brand personality principles to life through your work, modelling best practice and championing their application across the organisation.

· Demonstrate a proactive, collaborative and strategic approach across all projects and tasks, identifying opportunities to strengthen the impact and quality of our communications, and supporting colleagues in developing their skills.

The Creative Copywriter will be expected to:

 Influence and constructively challenge stakeholders to strengthen creative output and campaign effectiveness.

Build strong, collaborative relationships with colleagues across the Fundraising, Marketing & Communications directorate, and beyond, to develop impactful results-focused campaigns and insights-based storytelling.

Work closely with designers, communications colleagues globally, technical experts, and audience owners to co-create integrated, distinct, and compelling communications aligned to our fundraising and positioning objectives.

Engage effectively with external partners, including agencies and freelancers, to deliver high-quality outputs in partnership.

Person Specification:

 Qualifications, Knowledge and Experience (Indicate which are essential and which are desirable):

Essential

• Demonstrated ability to lead collaborative work to develop strong creative concepts and multifaceted campaign ideas, not just execute copy.
• Strong experience contributing to the development of integrated creative campaign concepts from initial insight to final delivery.
• Ability to connect creative thinking with strategic objectives, developing concepts that resonate with multiple audiences.
• Ability to deliver high-quality work to tight deadlines and within the real-world constraints of fundraising production cycles.
• Strong portfolio showcasing conceptual campaign work and storytelling ability.
• Proven experience writing successful fundraising copy within a charity, NGO, agency or purpose-driven organisation.
• Strong understanding of donor insights and motivations, supporter journeys, and fundraising best practices.
• Experience developing copy for integrated, income-generating campaigns across digital and offline channels.
• Ability to balance emotional storytelling with confident handling of complex topics, strategic calls to action, and measurable outcomes.
• Exceptional English language skills in writing, editing and proofreading.
• Ability to adapt tone and messaging for different audiences and platforms.
• Strong understanding of brand voice and audience engagement.
• Experience working collaboratively across diverse teams, ideally in international and multicultural settings.
• Interest in international development, humanitarian issues, and social and environmental justice.
• Excellent organisational and time management skills.
• Action-oriented and comfortable taking a proactive approach to collaborative projects.

Desirable

• Experience working internationally or with global programme teams.
• Knowledge of ethical storytelling and safeguarding considerations in charity communications.
• Familiarity with audience analytics, A/B testing, and digital campaign performance metrics.

Experience briefing creatives or managing external agencies and freelancers

Job Title: Head of Communication and External Affairs

Reporting To: Director of Marketing and Communications

Salary Range: £55,000 to £60,000

Contract Type: Permanent

Location: London

Hours/Days per week: 35 hours per week, Monday to Friday, 9am to 5pm

Requirements: Felix can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent criminal records.

We are Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.

We‘re about fuller plates, fuller communities, and fuller lives.

Purpose of the Job 

The Head of Comms and External Affairs will lead our narrative and steward our reputation at critical moment, following the merger of FareShare and The Felix Project to form the new Felix brand. The role will set the strategy and operating rhythm for a team of seven across media relations, internal communications and public affairs, ensuring Felix speaks with one clear, trusted and influential voice.

Reporting to the Director of Marketing and Communications and working alongside the Head of Brand Marketing who leads brand marketing and digital communication, the postholder will protect and build Felix's reputation, shape national and sector conversations on food redistribution, food waste and food insecurity, and help position Felix as a leading partner in the national endeavour to triple food redistribution in the UK.

The role will provide senior counsel to the CEO, Executive Team, trustees and senior leaders; lead high-quality media, stakeholder and parliamentary engagement; and ensure internal communications support colleagues, volunteers and partners through integration, change and growth.

Duties and Responsibilities

• Set and lead an integrated external affairs strategy for Felix, aligned to organisational strategy, the post-merger integration plan, the refreshed brand and the national programme to expand food redistribution.
• Lead, develop and empower a multidisciplinary team of seven across media relations, internal communications and public affairs, directly managing three discipline leads and building clear priorities, standards and ways of working.
• Lead Felix's media relations and reputation management, securing proactive national, regional and sector coverage, overseeing reactive press office activity, preparing spokespeople, managing issues and crisis communications and working closely with the digital marketing team.
• Working closely with the CEO and policy colleagues, leading public affairs and influencing activity, building trusted relationships with government, parliament, food industry partners, redistribution networks, funders and sector coalitions to advance Felix's mission and policy objectives.
• Set the strategic direction for internal communications, ensuring staff, volunteers, network partners and other internal audiences understand the charity's vision, values, priorities and change journey.
• Develop clear narratives, messages, evidence and thought leadership that explain Felix's mission, impact and role in creating a fairer and more sustainable food system.
• Provide expert advice to the Executive Director of Fundraising, Marketing and Communications, CEO, Executive Team, trustees and senior leaders on reputation, stakeholder positioning, media risk, political context and communications opportunities.
• Work closely with the Head of Brand Marketing to ensure external affairs, brand marketing, fundraising, digital communication and operational communications are integrated, consistent and mutually reinforcing.
• Embed professional standards, risk management, evaluation and compliance across the function, including political impartiality, charity law, safeguarding, data protection, media protocols and inclusive communications.
• Bring innovation and experimentation to the development of content and wider communications offer.
• Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

Recruitment timeline 

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.  

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Do you enjoy bringing people together? Are you organised and friendly? Chinnor Village Centre is looking for a proactive, caring person to support the clubs and community groups. From timetables to room setups, from welcoming participants to sharing what we do across our community and local organisations, you’ll help create a vibrant, inclusive programme of activities designed to bring older people together and end social isolation. 

We are a small, friendly team of Trustees and staff, committed to making the Centre the hub of community life. Ideally you will have experience relevant to the post but the right qualities to provide a caring, inclusive environment are most important. 

The postholder will work 2 days a week, on Tuesday and Wednesday. There may be an option to increase to Thursdays in the future. Additional benefits include 25 days holiday per year pro rata and a pension scheme. Training relevant to the post will be provided.

We are looking for enthusiastic and talented individuals to join us as Energy Advisors to help deliver the vital Home Energy Scotland advice service in the Highlands and Islands. You’ll be the first point of call for householders who need free and impartial advice about how they can lower their bills and reduce their environmental impact. You will have experience engaging with customers and your excellent communication skills will help you support householders and relay technical information to a non-technical audience.

Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks has been involved in delivering the service for 17 years, and currently manages advice centres in the Highlands and Islands and South East of Scotland.

We provide high quality advice and information on topics including energy efficiency in the home, renewable technologies and saving water. We also support many people who are living in fuel poverty and refer householders to grants and funding to keep their homes warmer for less. Along with the satisfaction of helping people on a daily basis, you’ll also be joining an organisation consistently rated as a fantastic place to work.​

The ideal candidate and the role​

We're looking for someone who is passionate about helping people and confident communicating with a wide range of customers. As an Energy Advisor, you'll provide high-quality, personalised advice that helps customers understand their options, take action and make positive changes to their energy use.​

You will join a supportive team of customer-focused advisors in a fast-paced environment. The role involves handling inbound enquiries and making outbound calls to existing customers. An interest in energy, sustainability or the environment would be an advantage, but it isn't essential as full training will be provided. You will require good IT skills and have a stable internet connection.​

As the Home Energy Scotland Highlands & Islands Advice Centre, we support customers across Argyll & Bute, Highland, Na h-Eileanan Siar (Western Isles), Orkney and Shetland. To be eligible for this role, you must live within one of these local authority areas.

In return you can expect​

We will start to grow your knowledge of our services and energy efficiency straight away. The Energy Advisor induction programme includes working towards the City and Guilds Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.

Nightstop Coordinator

If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join the team.

Location: Manchester - Nightstop

Salary: £30,943 per annum

Closing date: 16th August 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Nightstop Coordinator – Greater Manchester

Help young people facing homelessness find a safe place to stay and a pathway to a brighter future.

As a Nightstop Coordinator, you'll be at the heart of a life-changing service—assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts.

We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities.

Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you.

Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.

In this role, you will:

Supporting Young People

• Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting

• Conduct needs and risk assessments with potential Nightstop guests

• Coordinate and manage the logistics of each placement with volunteer hosts

• Work proactively with guests and partner agencies to identify longer-term accommodation options

• Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota

• Ensure the safety and wellbeing of all guests and volunteers at all times

• Comply with data protection and information-sharing protocols

• Lead on safeguarding actions to protect people with an identified risk

Volunteer Recruitment, Promotion and Engagement

• Promote volunteer opportunities through community networks, local organisations, and online platforms

• Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures

• Assess and make recommendations on applicants’ suitability and contribute to decision-making processes

• Deliver training, supervision, forums, celebration events and ongoing support to volunteers

• Build strong relationships with hosts to support retention, motivation, and engagement

• Act as a key point of contact for volunteers, providing guidance and problem-solving support

• Maintain regular communication with volunteers, including updates, development opportunities, and networking events

Marketing and Stakeholder Management

• Develop and maintain effective partnerships with statutory and voluntary sector organisations

• Work collaboratively with partners to support young people’s outcomes

• Arrange and attend community events and meetings to promote the Nightstop service

• Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service

• Support development of client and volunteer stories for communications and fundraising

• Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement

Administration

• Maintain accurate and up-to-date records for all guests and volunteers

• Contribute to monitoring, reporting, and data collection

• Support financial processes, including payments and record-keeping

Other

• Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings

• Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team

• Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team

• Participate in an on-call rota, including evenings and weekends (additional on-call allowance is paid)

• Provide out-of-hours support when required

• Undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager

About You

When completing your application form please address all the points set out below.

Knowledge and Experience

• Experience of working with vulnerable people or those experiencing homelessness and the challenges they face

• Experience of managing volunteers, including promoting opportunities, recruitment, onboarding and retention in line with safer recruitment practices

• Knowledge of housing and homelessness legislation, including welfare entitlements

• Experience of completing and implementing risk assessments

• Strong understanding and experience of implementing safeguarding principles and procedures

Skills and Abilities

• Excellent communication skills both in person and remotely including the ability to deliver training to volunteers, present to a variety of audiences and speak publicly

• Strong organisational and administrative skills, with the ability to manage competing priorities

• Ability to work both independently and as part of a dispersed national team

• Experience of working collaboratively with internal and external stakeholders

• Confident use of IT systems, including databases, Google Workspace, and Microsoft Office

• Ability to work under pressure and respond effectively to changing demands

• Ability to maintain professional boundaries and promote this in others

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

My Journey from Volunteer to Manager

When I moved to the UK in 2013, I joined the charity through a one-year European Voluntary Service placement, supporting vulnerable and homeless young people in a drop-in café. It didn't take long for me to connect with the organisation's mission and values, and I quickly realised that I wanted to build my career in an organisation dedicated to making a real difference.

They recognised not only my commitment but also my background in social work and passion for supporting others. At the end of my volunteering placement, I secured a role as a Nightstop Project Worker, where I spent four years delivering emergency accommodation services across 12 local authority areas and training volunteers who played a vital role in supporting young people in crisis.

One of the charity’s greatest strengths is its commitment to developing its people. Throughout my career, I was encouraged to expand my skills through leadership and management training, while being given the trust and autonomy to take on new challenges. This investment in my growth led to promotions first to Prevention Services Manager for the North East and Cumbria, and later to National Prevention Services Manager.

Today, I lead a dedicated team delivering family mediation, emergency accommodation, and housing advice services that help prevent youth homelessness across the country. My progression from volunteer to national service manager reflects the opportunities, support, and belief that the organisation invests in its people.

If you're looking for a place where your development is genuinely valued, your ambitions are supported, and your work creates lasting impact, this is a truly rewarding place to build your career.

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About the Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

#INDSCP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva)
• life assurance cover at 3 x annual salary
• health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer

Dementia UK has a new opportunity to join as our first Data Insight Manager to lead and develop our insight and analytics capability, helping our Fundraising and Engagement directorate become more data-led in planning and decision making to drive supporter engagement.

This is a hands-on leadership role, managing a team of two Data Analysts while delivering high-quality analysis and actionable insight. You will lead advanced analytics projects, oversee campaign data selections in Faststats and Peoplestage, lead the development of Power BI dashboards, and translate complex data into clear recommendations that inform fundraising strategy and performance in areas such as segmentation, propensity modelling and lifetime value analysis. Working closely with colleagues across Fundraising and Engagement, you will improve reporting processes, support data warehouse developments, ensure high standards of data governance, and help develop the skills of your team.

To thrive in this role, you will have significant experience in data analysis, business intelligence or insight, and experience working with CRM systems such as Microsoft Dynamics 365. You will possess strong technical skills including SQL, Power BI and analytical tools such as R or Python. You are confident leading projects and people, communicating complex analysis to a range of audiences, and using data to drive strategic decision-making and continuous improvement.

Join Dementia UK and use the power of data and insight to shape fundraising strategy, drive innovation, and help improve support for families affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Main Purpose of the Role

The Administrator plays a key role in supporting the effective day-to-day operation of The Friendly Trust. As the first point of contact for many callers and visitors, the postholder will provide a professional, welcoming and responsive service, ensuring enquiries are handled efficiently and messages are communicated accurately. The Administrator will be responsible for maintaining effective administrative systems, managing organisational records and data, and providing high-quality administrative support to the Director, General Manager, Team Managers and Trust Officers. Through these activities, the postholder will help ensure the smooth running of the organisation and contribute to the achievement of The Friendly Trust's aims and objectives.

Key Responsibilities

Communication and Customer Service

• Act as the first point of contact for telephone enquiries, providing a professional and helpful service to service users, families, professionals and other stakeholders.
• Answer incoming telephone calls promptly, relay messages accurately and ensure enquiries are directed appropriately.
• Manage incoming and outgoing correspondence, ensuring information is communicated effectively and in a timely manner.
• Maintain positive and professional relationships with internal and external contacts.

Data Management and Reporting

• Support the Director, General Manager, Team Managers and Trust Officers in maintaining accurate records and statistical information.
• Ensure the timely and accurate input, maintenance and retrieval of information within the Trust's case management and data systems.
• Assist with the production of monitoring information, reports and organisational statistics.

Office Systems and Administration

• Develop, maintain and improve administrative systems and processes that support the efficient running of the organisation.
• Maintain electronic and paper filing systems, ensuring records are stored securely and remain accessible when required.
• Provide administrative support to managers and Trust Officers across the organisation.

Operational Support

• Assist with arranging meetings, training sessions and organisational events.
• Prepare, photocopy and distribute documents, agendas, leaflets and other materials required for service delivery and organisational activities.

Building, Facilities and Resources

• Support the General Manager in coordinating building maintenance, repairs and equipment servicing.
• Liaise with landlords, contractors and suppliers as required.
• Help maintain office resources and equipment.

Financial Administration

• Undertake routine financial administrative duties, including processing invoices and highlighting any discrepancies or concerns to the General Manager.

Quality, Compliance and Sustainability

• Support the maintenance of accurate organisational records and compliance with organisational policies and procedures.
• Contribute to environmentally sustainable working practices across the Trust.

Other Duties

• Undertake any other duties commensurate with the role as reasonably required

Person Specification

Essential Skills and Experience

• Excellent verbal, written and interpersonal communication skills, with the ability to communicate clearly, professionally and sensitively with Service Users, family members, colleagues and external agencies.
• Strong administrative, organisational and customer service skills, with the ability to manage a varied workload, prioritise competing demands and respond effectively to changing priorities.
• Excellent attention to detail, with the ability to maintain accurate records, handle confidential information appropriately and comply with data protection requirements.
• Confident and competent user of Microsoft 365, databases and other IT systems, including experience of data entry and maintaining electronic record systems.
• Ability to work independently using initiative, whilst contributing effectively as part of a team.
• Positive, flexible and proactive approach to work.
• Empathy, patience and the ability to work sensitively and respectfully with vulnerable people and individuals from a wide range of backgrounds.
• Commitment to equality, diversity and inclusion, professional standards and The Friendly Trust's values.

Desirable Skills and Experience

• Experience working within the charity, voluntary, health or social care sectors.
• Experience of handling front-line enquiries, telephone calls, reception duties or other customer-facing services.
• Knowledge of issues affecting people with learning disabilities and their families.
• Knowledge of welfare benefits, financial administration or related support services.
• Experience of using case management, CRM or client record systems, including CASPAR Gov or similar software.
• Experience of producing reports, statistics and monitoring information.
• Experience of coordinating office systems, administrative processes or facilities management.
• Knowledge of information governance, records management and basic financial administration, including invoice processing and record keeping.
• Good record of punctuality, reliability and attendance.

Personal Attributes

• Professional, trustworthy and dependable.
• Solution-focused, adaptable and committed to continuous learning.
• Able to remain calm and professional when handling sensitive or challenging enquiries.
• Committed to supporting The Friendly Trust's mission, values and person-centred approach.

This is a new role to stabilise, diversify and grow income in a financially constrained environment, reducing reliance on statutory funding, increasing unrestricted income, and strengthening Catalyst Support’s credibility with all sources of non statutory funding, including trusts, foundations, corporates, individuals and communities. The postholder holds clear accountability for income performance, return on investment and risk management, and plays a critical role in the organisation’s financial recovery and long-term sustainability. The role is designed as a strategic investment, with the expectation that income generated will move the function towards break-even and net contribution over time, supported by clear targets and Board oversight.

Key Responsibilities

Leadership & Income Delivery

• Lead and deliver a multi-year income and engagement strategy covering trusts and foundations, corporate partnerships, major donors, community fundraising and individual giving.
• Take ownership of income targets, pipelines and forecasts, including break-even requirements and risk exposure.
• Actively manage income risk, developing scenario plans and mitigation actions where delivery falls below expectation.
• Work with the Executive and Senior Leadership Teams to align income activity with organisational strategy and service priorities.

Funding Applications & Grant Management

• Provide strategic oversight, delivery and quality assurance of all high-value bids, tenders and funding applications.
• Ensure bids are evidence-led, outcome-focused, accurately costed and aligned to service capacity.
• Taking direct responsibility for bid and tender preparation and submission.
• Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
• Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
• Contribute approximately 20% of working time towards partner applications and collaborative projects with key partners, supporting joint funding and shared objectives.

Communications, Marketing & Engagement

• Lead communications and engagement functions to directly support income generation, funder confidence and organisational reputation.
• Ensure all external messaging demonstrates impact, value for money and strategic coherence.
• Grow individual giving, community fundraising and supporter engagement where there is clear return on investment.
• Oversee brand consistency and visibility across digital and offline channels.

Internal Collaboration & Income Culture

• Work closely with service and enabling teams to strengthen funding evidence, case studies and impact data.
• Build organisational understanding that income generation is a shared responsibility.
• Working with services and enabling teams to develop compelling cases for support.
• Equip teams with clarity on how funding, impact and delivery are connected.

Performance, Impact & Governance

• Establish and monitor KPIs covering income performance, ROI, cost-per-£ raised, engagement metrics and pipeline health.
• Report regularly to the Executive team and Trustees, providing transparent assessment of progress, risks and corrective action.
• Support Board assurance through disciplined performance monitoring and review points.

Team Leadership

• Provide line management, development and performance oversight for income generation and communications staff. Head of Income Generation Feb 2026
• Recruit, develop and retain high-quality team capability aligned to organisational needs.

Leadership Contribution

• Contribute as a senior operational leader to organisational planning, change and continuous improvement.
• Work closely with the Director of Services on future service design, positioning and sustainability.
• Undertake other duties appropriate to the seniority of the role and Catalyst Support’s mission.
• Strengthen partnership development with Mary Frances Trust to enhance county-wide support, with particular emphasis on provision for mental health services across both East and West regions.

Person Specification

Essential Experience

• Proven experience securing trust, grant and philanthropic income at scale, with clear evidence of income conversion and delivery.
• Track record of leading income strategies that generate net financial contribution, including roles where income targets were explicitly expected to cover or exceed post costs or programme investment.
• Experience operating in financially constrained, recovery-focused or turnaround environments, with responsibility for balancing income ambition against organisational risk.
• Experience of Board-level reporting, accountability and scrutiny, including transparent reporting of income performance against targets.
• Demonstrated ability to build senior relationships with funders, partners and individuals that translate into sustained or repeat income.

Desirable Experience

• Experience in mental health, wellbeing or community services.
• Experience overseeing communications and marketing functions.
• Experience operating within multi-stream or system-based service environments.

Skills & Competencies

• Commercially and financially astute.
• Strong analytical, forecasting and risk-management capability, including income pipeline assessment and contribution modelling.
• Confident influencer with credibility at senior and external levels. • Strategic thinker with a strong bias towards delivery, outcomes and financial impact.
• Resilient, solutions-focused and adaptable in high-pressure, performance-driven environments.

Values & Behaviours

• Commitment to Catalyst Support’s values: Kindness, Integrity and Commitment.
• Collaborative, inclusive and trauma-informed approach.
• Commitment to equality, diversity and lived-experience leadership

Equal Opportunities Statement

We acknowledge the unique contribution that all Catalyst employees, volunteers and clients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.

Family Support and Group Coordinator  
Salary: £31,000 per annum, FTE
Hours: Part-time, 25 hours per week
Contract: Permanent
Location: Home-Start Elmbridge, Walton-on-Thames
Responsible to: Director of Services 

Home-Start is one of the UK’s leading family support charities. Our ethos is to help parents build better lives and better futures for their children. At Home-Start Elmbridge we do this by recruiting and training local parent volunteers to offer practical and emotional support to families in their own homes. We also have dedicated Carer Support Co-ordinators who support families with illness, disability or additional needs and we offer other types of support such as crisis support and counselling. 

To meet the increased demand for our services we are recruiting for an additional Family Support and Group Coordinator. 

About the role 

As Family Support and Group Coordinator, you will be responsible for:  

• Ensuring allocated caseload of families receive the most appropriate form of support, monitoring and reviewing from referral to completion 
• Implementing good safeguarding practice in all areas of work, promoting children’s welfare at all times 
• Contributing to the recruitment and ongoing training, and providing regular support and supervision of home-visiting volunteers 
• Planning and running Home-Start Elmbridge group/s as required 
• Ensuring effective communication and working in partnership with other professionals 

We’re looking for someone with: 

• Proven experience of supporting parents and young children in a paid or voluntary capacity 
• A solid understanding of safeguarding practices and experience working with vulnerable families 
• Knowledge of current legislation and policies relating to children and families 
• Knowledge of other agencies providing services for children and families 
• Ability to supervise and manage volunteers and to work as part of a team 
• Excellent written and verbal communication skills and relationship building abilities 
• Excellent organisational and interpersonal skills 
• A commitment to the values and ethos of Home-Start 
• A clean driver’s licence and access to a car 
• Ability to work flexibly, occasional evening or weekend work 

What we offer: 

Home-Start Elmbridge is a supportive, family friendly employer. We offer: 

• Flexible working (within service need) 
• Generous annual leave 
• Pension contribution 
• Ongoing training and professional development 
• The opportunity to be part of a well-respected local charity making a meaningful difference to families’ lives 

This post requires an Enhanced DBS check with Child Workforce barred list information (under the Adult and Child Workforce). Employment is subject to satisfactory references and DBS. We will only discuss or request criminal record details once a conditional offer has been made, in line with Home-Start Elmbridge’s Safer Recruitment Policy. 

Home-Start Elmbridge is committed to safeguarding and to equality, diversity and inclusion. 

We welcome applications from people with disabilities and anyone who may need adjustments or support to complete the application process is encouraged to contact us during the recruitment process. 

Schedule and Interview Process 

• Closing date: Friday 7th August 2026 
• Shortlisting: Candidates notified by Wednesday 12th August 2026 
• Formal interview: Tuesday 18th August at Home-Start Elmbridge offices in Walton-on-Thames (panel interview & presentation) 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Salary: £49,931 per annum

Contract Type: Permanent

Closing date: 26 July 2026 at 11pm

Interview date: w/c 3 August 2026

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

This is an exciting opportunity to take a lead role in shaping and securing CARE International UK’s cloud and enterprise infrastructure. As Cloud Systems Engineer, you will help drive infrastructure modernisation, automation and operational excellence across a complex technology environment, ensuring our systems are resilient, secure and scalable. The role offers the chance to lead technical initiatives, influence strategic IT improvements and support the digital capability that enables CARE’s mission-critical work.

About you

You will be an experienced cloud infrastructure or lead systems administrator with strong hands-on expertise across Microsoft Azure, Microsoft 365, Windows Server and hybrid environments. We are looking for someone with excellent troubleshooting, automation and security skills, including experience with Entra ID, Intune, networking, backup and disaster recovery, and PowerShell scripting. You will also bring strong leadership, communication and stakeholder management skills, with the ability to mentor others and manage competing priorities. Relevant certifications such as Azure Administrator, Azure Solutions Architect, AWS SysOps, Security+ or ITIL would be advantageous.

About the role

The Cloud Systems Engineer is responsible for leading the management, optimisation and security of CARE International UK’s cloud infrastructure and enterprise systems. The role focuses on maintaining highly available and secure platforms, supporting infrastructure transformation and cloud migration activity, and ensuring effective administration of core services including Azure, Microsoft 365, Windows and Linux servers, identity services, networking, backup and disaster recovery. The postholder will work closely with the IT Manager, wider IT team and key stakeholders across the organisation, while also supporting projects, change management and technical planning.

The role requires strong technical knowledge across cloud platforms, systems administration, security and infrastructure support, alongside excellent analytical and problem-solving ability. You will need to be confident managing complex environments, improving performance through automation and standardisation, and responding effectively to incidents and vulnerabilities. Success in the role will also depend on your ability to communicate clearly, lead troubleshooting, mentor junior colleagues and take a proactive, security-first approach to continuous improvement.

Right to Work in the UK

All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work. 

Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.  

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

• Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).  In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.   

• Appropriate criminal record checks (including a Bridger check, link here).  

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equality and Diversity  

We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.

We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.