About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Coventry & Warwickshire provides innovative and exciting projects, opportunities and support for people who are at risk of being homeless from our Centre in Coventry and in outreach settings across the region. Our aim is to see homelessness ended in Coventry and our unique service offers information, advice and guidance, coaching, teaching & learning which has sustained and continued positive results for people we work with. It is an exciting time in Crisis Skylight Coventry as we support people out of homelessness for good in line with our 5-year strategic plan 

About the role 
We are a dynamic, innovative and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. We are seeking a Clinical Psychologist to work in our Coventry and Warwickshire Skylight service. You will join an extraordinary team of frontline coaches and tutors with a focus on people facing homelessness who have survived a range of difficult and traumatic experiences. 

About you 
We are looking for people who are community focused and driven by shared values. You will look forward to engaging with individuals who have very difficult lives and have struggled to access traditional forms of support. You will have the skills to offer creative and flexible individual work, alongside consultation and reflective practice to core groups, multi-agency networks and the wider system. You will be excited about joining a local team of people who share a commitment to end homelessness and a national team of 11 clinical psychologists and psychotherapists led by our Lead Psychologist.  

We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness. 
Crisis Skylight Coventry and Warwickshire operates as an outreach model across the county; therefore, it is an essential requirement of the role that you have access to a car on a daily basis.

Working at Crisis 
As a member of the team, you will have access to a wide range of employee benefits including: 

- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.

How to apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 
Closing date: Sunday 31st October 2021 (at 23:59) 
Provisional date for Interviews 16th November 2021 (please note that this date could change)
Accessibility 

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website. 

Registered Charity Numbers: E&W1082947, SC040094

Are you: An experienced leader in voluntary services? Interested in shaping the future of a large volunteering team? Keen to join a respected Charity offering vital hospice services across Warwickshire, Coventry and Rugby? Passionate about the contribution that volunteers can make in a multitude of roles? Yes? This could be your ideal next role.

Myton Hospices are seeking an inspiring Head of Volunteering to expand, lead and motivate our volunteer department. With over 600 volunteers across retail, clinical, events, fundraising, hospitality and multiple other teams, supported by a small volunteer services team, this is a critical role within the leadership team of our Hospices. 

Your role will include:

• Promoting volunteering internally and externally to Myton, providing leadership and strategic direction across all volunteering activities
• Identifying volunteering opportunities and develop volunteering initiatives across all Myton teams
• Engaging and supporting paid employees to include, motivate and maximise the benefits of working with volunteers in their areas
• Planning and implementing innovative volunteer recruitment activities to attract and retain volunteers from a diversity of backgrounds and skill sets
• Developing and delivering volunteering guidance, procedures, policies and systems that meet legal and internal governance needs as well as encourage an excellent highly rewarding volunteering experience

Why us?

The Myton Hospices is an organisation at the forefront of palliative and end of life care across Coventry and Warwickshire and with a national profile. We have three hospices, two inpatient units and an ever-developing range of outpatient and community-based services.

We have almost 300 staff and over 800 volunteers who are committed to improving the quality of life for patients and their families. Our people are central to the success of Myton working across our palliative care services, our fundraising, support teams and our extensive retail footprint. We are a much loved and well supported charity, at the heart of our community.

Myton is looking forward, post the pandemic – aiming to increase our reach and impact especially within our diverse communities, which will only be possible with an engaged and motivated workforce, equipped and ready for the challenges and changes that we all face.

For an informal discussion about the role please contact Liz Jackson, HR Director.

Interviews will take place week commencing 1st November.

We are currently looking for an ambitious and experienced individual to join our team at a very exciting time for NGA as we develop a stronger regional presence in the North-East.  You will be required to work remotely and join us on a part-time, permanent basis with the exact days and hours to be negotiated, with some evening and weekend work. In return, you will receive a competitive starting salary of £38,000 per annum pro-rata depending on experience.

National Governance Association is the only national membership organisation for school governors and trustees in England, and we work to improve the effectiveness of governing boards in both maintained schools and academies. As such it is the first port of call for many of the policymakers in the education sector who wish to understand the governor's view. We pride ourselves on our expertise and the quality of our products and services. Alongside our memberships, NGA offers training, e-learning and consultancy. 

Benefits of joining us: 

- 25 days annual leave + bank holidays (holidays will increase after 3 years and 6 years of service)

- 7% employer contribution pension

As our Regional Development Lead for the North East, you will improve school and trust governance by extending the use of all NGA resources and expertise.

Key responsibilities of our Regional Development Lead will include:

• Understanding the local and regional challenges and needs of governing boards, clerks and governance professionals in the region, and applying this intelligence to offer appropriate NGA support to members in the local areas and regions

• Encouraging and supporting local governance associations to form and sustain themselves

• Speaking at local and regional events on governance and presenting workshops, in person and virtually

• Develop and maintain key regional partnerships and relationships through relationship building, identifying opportunities to develop relationships and ensuring new opportunities develop into longer-term partnerships for NGA

• Securing new business and ensuring the current business is retained for a specified region

• Taking ownership of financial targets for membership and Learning Link in the region

What we’re looking for in our ideal Regional Development Lead:

• In-depth understanding of school and trust governance In England

• Understanding of relevant regional and local public sector services and structures, in particular as relevant to education

• Understanding of marketing and promotions strategies.

• Proven track record in business and partnership development,

• Proven track record of building effective relationships with a wide range of individuals and partner organisations,

• Experience of delivering governance development sessions to a wide variety of audiences,

• Experience of creating offers to meet partners requirements,

• Experience of training delivery

Closing Date: 5pm, Monday 1st November 2021

Interview Date: Monday 15th November 2021

If you feel that you are the right candidate for the role as our Regional Development Lead or would like to find out more information about the role, then please click ‘apply’ now.  We’d love to hear from you. 

Location: Flexible within England & Wales

Department: Customer Journey

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We are looking for three experienced user researchers to join the Customer Journey team. Our team works to understand people’s problems and provide accessible multi-channel support to meet their needs through digital products and services.
We have open roles on three different teams. 

Referrals

People expect a modern service to feel seamless as they move through different advice areas, channels, and touch points. As we scale up cross-channel delivery of advice, we need to hide or remove silos to create an experience that feels joined-up for our clients.
To achieve this we are starting a team that will look at improving referrals as part of the client journey, either where a client is referred between Citizens Advice and another partner or internally between services. This will allow us to reduce friction for clients during the advice process and allow us to improve how we work with partners to ensure people get the support they need.

The Energy product team

The Digital Energy product team maintains and develops the Energy advice and tools we provide on our public facing website. We aim to help the public and small businesses solve their most common problems e.g. with their Energy supply, with their billing, with the cost of energy, and with their energy meters. We want to ensure we build advice that meets clients needs, use feedback to improve it, and measure the outcomes we can achieve with it.

The Lab

The Lab’s purpose is to test out what the future of Citizens Advice could look like before it gets here — something that feels more important than ever at this time when our service is needed like never before. We run experiments to try out new things to solve problems. Large-scale projects take time and money so Lab experiments are small and swift. That approach allows us to test our riskiest assumptions fast so we can take the next step with confidence. 

Whatever team you’ll be working in, you’ll be working to better understand the problems people face, and ensure that the advice we provide meets user needs and helps solve complex problems

You’ll work with product owners, product and service designers and developers to deliver improvements to referrals between channels and services.

You’ll need demonstrable experience carrying out a range of research methodologies - this might come from a range of research backgrounds. An understanding of UX and research on especially digital products is also useful. 

We’re interested in people that have had a breadth of research skills and have either been part of a small team or been quite autonomous as part of a larger team. 

We are looking for people who can apply research learnings and methodologies to digital products in a fast paced, iterative environment. 

Citizens Advice work within an Agile environment with 2 week iterations. This means that user research works with a quick turnaround. Research projects won’t take months within Citizens Advice so candidates need to have an appreciation of agile and how it affects how user research is undertaken and how collaborative the team works together.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

About Migrant help

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We are currently looking for a number of Client Advisers to join our team on a 12-month fixed-term contract. There will be a potential for the role to be made permanent.

This vacancy is available in the following locations:

• Glasgow
• Wakefield
• ​Liverpool
• Derby
• Birmingham
• Cardiff
• London

Please specify in your application which location are you applying for.

​We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. 

These are some of the benefits we offer:

• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme. 

​

Purpose of the Job:

- Work as part of the Asylum Services team providing advice, guidance, assistance to complete support applications and briefings to eligible asylum seekers.

- To contribute to the overall success of the organisation in accordance with Migrant Help's aims and
objectives, by providing high quality service to clients

Duties and responsibilities:

- Provide advice and support to asylum seekers, within the specification of the Grant Agreement and
Contract with the Home Office.

- Provide a support service to asylum seekers to complete Asylum Support Application forms (ASF) for
support under Section 95 and Section4 of the Immigration and Asylum Act 1999.

- Ensure that all applicants are aware of eligibility criteria and their obligations to provide supporting
evidence within required timescales.

- Provide outreach for vulnerable clients and those with additional support needs, by appointment, at
designated locations, as required by the Regional Manager.

- Provide telephone advice as may be required and support the telephone advice line by assisting clients to complete asylum support and Section 4 applications by telephone and by appointment.

- Assist clients to notify the authority of prescribed change of circumstances.

- Provide guidance on immigration related matters advice within the scope of the relevant Office of the
Immigration Services Commissioner (OISC) accreditation level.

- Provide advice on general matters e.g. sign-posting.

- Provide advice on Voluntary Assisted Return.

- Liaise and cooperate with relevant statutory and voluntary agencies on behalf of service users as
necessary.

- Act as a contact with the Home Office, Social Services, Healthcare Professionals and other relevant
agencies for applicants with additional support needs.

- Deliver key touch point briefings to a high standard so that applicants fully understand the information
provided. Ensure that information books are given out accordingly.

- Provide information to service users in a timely manner, being aware of other appointments, dispersal
date.

- Make contact with dispersal accommodation providers and other relevant agencies, providing letters
as appropriate, to ensure vulnerable clients are appropriately supported in their dispersal area.

- Link Asylum Seekers and Failed Asylum Seekers with other relevant organisations.

- Keep full accurate and up-to-date case records , complete case follow up within the requisite time scales and undertake any necessary administrative tasks.

- Ensure accurate records are kept.

- Participate in rota duties on a planned or ad hoc basis as may be required to cover telephone advice
line out of hours service.

- Respond flexibly to provide cover for all other operational activities.

- Keep up to date with legislation and the impact it may have on service users.

- Undertake any other duties which may be assigned from time to time and may include cover for other funded projects e.g. Supporting Victims of Human Trafficking and anti-human trafficking operations etc.

​

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.  

- This post is subject to a Disclosure and Barring Service (DBS) check (England only)

- This post is subject to a PVG check (Scotland only)

- This post is subject to Counter Terrorist Check (CTC)

- Suitable candidate must be OISC registered or have the willingness to work towards OISC qualification. 

Therefore the applicant must:

• Be able to provide documents to show their right to work in the UK ie valid passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc. 

• Be able to provide continuous UK address history for the previous 5 years.

• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

​​We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job.

The Operations Support Coordinator helps people with sight loss to live the life they choose by delivering a professional and pleasant work environment within our regional centres or community teams. Ensuring that anyone engaging with the local office whether in person or through virtual means will experience high standards of customer service, people-centred service and efficient professional and administrative support.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year.

We recognise that the world looks a little bit different since the pandemic. Therefore, we’re committed to enabling our staff to work where best suits the needs of the individual, their team and the organisation. For this role, there will be opportunities to work from home as well as the office. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate profile

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

· Highly motivated towards a delivering a person-centred service.

· Evidence of dealing with confidential issues sensitively and with total integrity.

· Able to work effectively and flexibly under pressure.

· Good interpersonal skills.

· Experience in a customer service role, and/or office/administration role.

· Completing basic H&S risk assessments.

Desirable

· Lived experience of vision impairment (either self or direct family member).

· Experience of dealing with complex queries and/or complaints.

· Knowledge of Salesforce or CARE database.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button on our careers site.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Our Financial Planning & Analysis team are looking for someone who is enthusiastic to become the new Assistant Finance Manager working with the Operations and Commercial teams.

The Financial Planning & Analysis function is responsible for strategic, commercial financial advice and financial performance management for the Trust including management accounting, financial bid support, budgeting, and forecasting activities. The team provide key analysis and insights for budget holders and senior leaders to inform decision making and drive effective, sustainable, and commercial planning.

This role has responsibility for commercial advice to management teams, input into business planning & budgeting, monitoring of financial, contractual, and operational performance, challenging senior teams as appropriate. Review of contract income accruals / deferrals, support for smaller local bids. Training budget holders to improve financial management & accuracy of monthly management accounts. The role will be responsible for the management of restricted funds locally. Knowledge of financial management within a charity is desirable.

You will initially be based from home and then based at one of our key centres with the opportunity to work flexibly. There will also be opportunities for you to work with Young People and witness the fantastic work of the Trust. 

Network Engagement Officer (X1 North of England - 22.5 hours per week and x1 Central England 35 hours per week)

The Fostering Network

Salary: £22138 - £33,206 plus £3,737 (pro rata) London Weighting allowance (if applicable)

Location:

• North of England – covering North West, North East  and Yorkshire
• Central England – covering West Midlands, East Midlands and part of the East of England

The Fostering Network is the UK’s leading fostering charity. We are dedicated to creating a better future for fostered children and young people. We bring together everyone who is involved in their lives, leading, inspiring, motivating and supporting them to make foster care better. Together with our members and supporters we are a powerful catalyst for change, and we’ve been shaping and influencing the fostering agenda for more than 40 years. 

We are looking for 2 Network Engagement Officers to join our high achieving Membership Services and Engagement Team, providing relationship management to members across the North of England and Central England.

These posts will be located within our Membership and Engagement Directorate, but will operate across directorates by effectively maintaining strong working links with internal colleagues

These posts are central to delivering our newly created membership and engagement strategy and so we are looking for candidates with high levels of drive and ambition to help us both achieve and exceed our strategic aspirations.

A varied and exciting role, you will be involved in every aspect of relationship management  which will be delivered extensively through a programme of network engagement activities.

• You will help plan, support and deliver a varied programme of engagement activities for our network of 60,000 foster carers and 370 fostering services. This will be primarily be delivered via online engagement activities
• You will work closely with our network of members to collate their invaluable insights and use this to meet their needs.
• You will be expected to work collaboratively with internal teams, partners and stakeholders to share ideas and use your extensive expertise and knowledge to improve the way we engage with members.
• You will be a self-starter with strong presentation skills, particularly skilled at building, maintaining, and facilitating relationships, whilst also placing a strong emphasis on connecting members with one another whilst also creating a network environment amongst members that is conducive to collaboration, sharing of ideas and learning.

Closing date: Friday 22nd October 2021

Interview date: Week commencing 1st November 2021.

Interview location: Remote

Please note: CVs are not accepted.

For more information and details on how to apply, please visit The Fostering Network website.

The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community and especially encourage applications from groups which are underrepresented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.

Additionally, we consider family-friendly flexible working arrangements within the role descriptions.

The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.

Relationship Manager

Salary: £26,000 - 29,000 P/A plus £4,500 car allowance

Contract length: 1 Year Fixed Term Contract

Hours: 35 hours per week

Location: Home-based (with regular travel on patch which covers Birmingham, Solihull, Stourbridge, Dudley and West Bromwich)Candidates need to live on patch or 20 miles from divisional border. For more information on locations please email

Application Deadline: Friday 22nd of October 2021 11:59

Application Method: CV + Cover Letter- outlining your motivation for wanting to join, your relationship building experience and how you would apply it to this role.

Are you an ambitious, driven people person, passionate about raising money to support Cancer Research UK with its plans to beat cancer sooner?

At Cancer Research UK, our pioneering research has helped double survival rates in the last 40 years but there is much more that we want to do. Our Relationship Managers inspire and engage with our communities to enable us to raise the funds we need to continue this life saving research. We now have an amazing opportunity for you to join the UK's leading cancer charity whose science holds the solution.

Why we need you

We're looking for a proactive and confident people person to join the team and use their excellent relationship managing skills to build on current relationships, as well as working closely with our acquisition team to build a new portfolio across the area.

You'll be used to managing conflicting priorities and be adaptable in an environment where no two days are the same.

What will I be doing?

Relationship Managers work within the community to provide individuals, groups and corporate supporters an exceptional level of service across the Cancer Research UK portfolio. They will inspire and motivate supporters to develop long-term relationships and maximising fundraising opportunities.

This role Includes evening and weekend work with occasional overnight stays

Make an impact every day by…

• Inspiring, developing and managing supporters to achieve their goals through offering outstanding and tailored stewardship

• Ensuring each supporter has a stewardship plan in place which best fits their motivations

• Planning and delivering effective rewards and recognition to increase loyalty and income

• Building strong working relationships with other divisional team members

• Supporting the development of a prospect pipelines of opportunities and identifying and cultivating leads.

Please see the following link for a full candidate pack:

What skills are you looking for?

You'll be able to bring to the role…

• Excellent networking and relationship manager skills - and the ability to motivate and influence supporters or customers to reach targets

• Experience of working as a team, and working unsupervised

• Ability to understand CRUK's vision and purpose, and using this to motivate and inspire supporters

• Proven ability to generate new ideas, adapt style and approach to meet the needs of different supporters or customers from across CRUK's product portfolio

• A strong solution focused approach to help supporters overcome any challenges and maximise their fundraising efforts

• Great time management, prioritisation and planning skills.

What will I gain?

Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So, we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, childcare vouchers and much more. You'll also be able to access a wide range of learning and development opportunities. And ultimately, you'll know that you'll be changing lives through your work.

If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.